1December 2011 Monthly Theme - Fitness

December Monthly Theme Fitness Equipment

Week Two – Ellipticals & Cycles

December 2011

2December 2011 Monthly Theme - Fitness

Items of Focus

• Items with High Return Rates since October• 1 out of every 10 Proform 395 Ellipticals are returned (Item 23953)

• 1 out of every 10 Proform XP Whirlwind 280 Cycles are returned (Item 21822)

• 1 out of every 20 Nordictrack A.C.T. Ellipticals are returned (Item 23878) – this is our most popular item to be delivered in the elliptical / cycle line

• Primary Reason Code for returns are “Mechanical”• CCN is your primary resource to help prevent returns

3December 2011 Monthly Theme - Fitness

Ellipticals

- Assembly Guides available for all models except for some Sole items.- Videos are currently available for Sole & AFG

Model No. Elliptical Description2 Person "In-home"

Assembly timeAssembly Guides on

Carrier WebsiteVideo Link Available on

Carrier Website

21029 Sole E25 Elliptical 57 minutes  

Yes (Generic Sole Elliptical)21030 Sole E35 Elliptical 57 minutes Yes

21031 Sole E55 Elliptical 57 minutes  

21033 Sole E95 Elliptical 57 minutes Yes

21095 AFG 3.1AE Elliptical 57 minutes Yes

Yes (Generic AFG Elliptical)21096 AFG 4.1AE Elliptical 57 minutes Yes

21097 AFG 18.1AXT Elliptical 57 minutes Yes

23697 NordicTrack E 7.1 Elliptical 57 minutes Yes  

23878 NordicTrack A.C.T. Elliptical 57 minutes Yes  

23889 NordicTrack Audiostrider 990 Pro 57 minutes Yes  

23899 NordicTrack E 9.0 Elliptical 57 minutes Yes  

23945 NordicTrack E 5.7 Elliptical 57 minutes Yes  

23956 NordicTrack E 5.5 Elliptical 57 minutes Yes  

23953 ProForm 395 E Elliptical 57 minutes Yes  

4December 2011 Monthly Theme - Fitness

Ellipticals

• It’s recommended that Delivery Teams with “Smart Phones” save the following video links to their phones:

• Sole Ellipticals & Cycles - http://www.servicedocuments.com/

• AFG Ellipticals - http://www.youtube.com/watch?v=o3ZmblCU4JI&feature=youtu.be

5December 2011 Monthly Theme - Fitness

Cycles• Assembly Guides available for all models except for Sole.• Videos are only available for Sole at this time.

Model No. Cycle Description2 Person "In-home"

Assembly timeAssembly Guides on

Carrier WebsiteVideo Link Available on Carrier Website

21058 Sole Recumbent 40 minutes   Yes (Generic Sole Elliptical)21059 Sole Upright 40 minutes  

21822 Proform XP WhirlWind 280 Cycle 40 minutes Yes  

21941 ProForm XP 210 U Upright Cycle 40 minutes Yes  

21942 Proform 110 R Recumbent Cycle 40 minutes Yes  

21952 ProForm XP 440 R Recumbent Cycle 40 minutes Yes  

21962 NordicTrack GX 2.0 40 minutes Yes  

21973 NordicTrack GX 4.0 40 minutes Yes  

21974 NordicTrack GX 5.0 Pro Recumbent Cycle 40 minutes Yes  

21976 Bladez VeloPro Indoor Cycle 40 minutes Yes  

21978 Bladez SX Pro Indoor Cycle 40 minutes Yes  

21982 Schwinn 150 Upright Cycle 40 minutes Yes  

21984 Bladez Aeropro 40 minutes Yes  

21988 Schwinn 250 Recumbent Cycle 40 minutes Yes  

29916 AFG 2.0AR Recumbent Cycle 40 minutes Yes  

29919 AFG 4.0AR Recumbent Cycle 40 minutes Yes  

55226 Schwinn Airdyne 40 minutes Yes