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DeCenzo and Robbins HRM 7th Edition
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CHAPTER 15
Labor Relations and Collective Bargaining
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CHAPTER 15
What did you find out from your survey?
BEST UNION ATTRIBUTES
WORST UNION ATTRIBUTES
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CHAPTER 15 TOPICS:
1: Unions defined 2: Labor union laws 3: Federal labor union laws 4: Union-organizing process 5: Collective bargaining components 6: Collective bargaining steps 7: Union security arrangements 8: Grievance procedure 9: Impasse-resolution techniques10: Public-sector bargaining
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1: UNIONS DEFINED
Organization of workers
Acting collectivelySeeking mutual
interest Protection Promotion
Through collective bargaining
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1: UNION BENEFITS
Higher wages and benefits
Influence work rules
Greater job security
Dealing with management
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2: LABOR UNION LAWS
Wagner ActTaft-Hartley ActRailway Labor Act Landrum-Griffin
Act Racketeering
Influenced and Corrupt Organizations Act
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3: FEDERAL LABOR UNION LAWS
Executive Orders 10900 11491
Civil Service Reform Act of 1978
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4: UNION ORGANIZING PROCESS
Organizing campaign
Authorization cardsRepresentation
certificationCollective bargaining
Representation decertification
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4: COLLECTIVE BARGAINING OBJECTIVES
Contract agreementAcceptable to both
partiesCommon issues
Wages Hours Terms and conditions
of employment Grievance procedure
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5: COLLECTIVE BARGAINING - INVOLVED
Labor
Management
Government Watchdog
Financial institutions
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5: COLLECTIVE BARGAINING - INVOLVED
Labor Shop steward Officer International
representation
Management CEO HR representative attorneys
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6: COLLECTIVE BARGAINING STEPS
PreparationNegotiationAgreementUnion RatificationContract
Administration
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6: PREPARING TO NEGOTIATE
Ongoing processBegins as soon as
prior contract was negotiated
Internal information
External information
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6: PREPARING TO NEGOTIATE
INTERNAL INFORMATION
Grievance and accident records
Employee performance reports
AbsenteeismTurnoverTransfers
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6: PREPARING TO NEGOTIATE
EXTERNAL INFORMATION
Cost of livingRecently
negotiated contracts
Labor market statistics
Economic forecasts
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6: AT THE BARGAINING TABLE
Union delivers lots of “demands”
Necessary > Important > Easy to give up
Significant room for trading
Politically expedient Behind closed doors
THEN….
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6: AT THE BARGAINING TABLE
Assess priority of other’s demands
Combine proposals into viable packages
Match Highest management
offer Lowest union demand
Oral agreementWritten contract
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6: CONTRACT ADMINISTRATION
Get information out Union members Management
personnel
Implement Management rights
Interpret Monitor activities
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7: UNION SECURITY ISSUES
Union security arrangements
Maintenance of membership
Dues check off
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7: UNION SECURITY ARRANGEMENTS
UNION SHOP
Most powerfulNot allowed in
right-to-work states
Required to join to continue to work
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7: UNION SECURITY ARRANGEMENTS
AGENCY SHOP
Dues requiredMembership optionalDues used for
collective bargaining, not political lobbying
OPEN SHOP
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8: GRIEVANCE PROCEDURE STEPS
Start at lowest level
Supervisor (labor relations specialist and shop steward)
Manager, specialistGrievance rights
arbitration
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8: GRIEVANCE PROCEDURE OUTCOMES
Resolution
Impasse
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9: IMPASSE POSSIBILITIES
Wildcat strike
Economic strike
Lockout
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9: IMPASSE RESOLUTION TECHNIQUES
Fact-finder
Interest arbitration
Conciliation and mediation
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9: CURRENT ISSUES
Labor management cooperation
Declining membership
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10: PUBLIC SECTOR BARGAINING
Increasing membership 11% > 37%
Boss is elected official “People” determine
budget
Sunshine lawsFreedom of
information
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10: NONTRADITIONAL EMPLOYEES IN UNIONS
Nonmanufacturing sector
Government workersNursesSecretariesProfessional and
technical employeesManagers
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10: GLOBAL LABOR RELATIONS
Different histories of unionization Political Economic
Different terminology
Different government role
Differing perspectives
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REVIEW CHAPTER 15
Remember these terms? Sunshine laws Authorization card Agency shop Closed shop Wildcat strike Impasse Certification election
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QUICK: REVIEW CHAPTER 15
ANSWER THESE QUESTIONS ON A SHEET OF PAPER. 1. THE MOST IMPORTANT THING WE DID IN
CLASS TODAY _______.2. I STILL HAVE QUESTIONS ABOUT___. 3. THE BEST THING ABOUT CLASS TODAY
WAS _______________.4. DON’T DO ____________ ANYMORE.
• TURN THEM IN, PLEASE. NO NAMES. WE’LL TALK NEXT CLASS SESSION
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Exhibit 15-1: Union Membership by Industry Concentrations
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Exhibit 15-2: Union Security and Related Provisions
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Exhibit 15-3: Union Organizing Process
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Exhibit 15-4: The Collective-Bargaining Process
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Exhibit 15-5: A Sample Grievance Procedure
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Exhibit 15-6: Trends in Union Membership
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Exhibit 15-7: Unionization Around the World
