Deciding Nuge Presentation

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    DECIDING

    BORHADE

    BHEDA

    DOVAL H

    RANE

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    What is a nudge?

    A nudge is any aspect of the design of a choicarchitecture)that alters peoplesbehavior in a predi

    without forbidding anything or actually changing thall.

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    Spock or Homer?

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    There is no such thinganudgeless choice

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    When do we especially need nudg

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    When do we especially need nudg

    When we see the benefits now, costs later

    When encountering decisions we make infrequently

    When feedback is not immediate

    When it is hard to imagine the possible outcomes

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    How to Predict Homers Actions

    We have predictable mental biases

    We predictably succumb to temptation

    We predictably follow the herd

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    So how to help Spock defeat Home

    iNcentives Understand mappings

    Defaults

    Give Feedback

    Expect Error

    Structure Complex Choices

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    How can we help in your FinanciDecision Making?

    Savings

    Choosing where to invest

    Student Loans

    Credit Cards

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    SAVINGS

    How much time do you spend?

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    SAVINGS

    What percentage of your current salayou save/want to save?

    Pre-commitment : Save more tomor

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    BUY OR SELL?

    Stock A Stock B

    Which stock would you buy and which would you prefer to

    X

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    BUY HIGH, SELL LOW!

    People tendpeak and

    This is thmaxi

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    THE DIVERSIFICATION HEURIST

    When in doubt,

    diversify!

    DIVERSIFICATION IS A POWERFUL CONCEPT BUT YOU MUST UNDERSTAND WHAT THE

    I should have computed the historic co-varianc

    asset classes and drawn an efficient frontier. Ins

    I split my contributions fifty-fifty between bonds

    equities.Harry Markowitz

    LOAN PRICING

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    LOAN PRICING

    Fixed Rate loans

    Variable Rate loans

    Teaser rate (low initially and

    increases later)

    Prepayment penalties

    Principal-free loans (genesis for

    the sub prime lending)

    Which one will you go

    borrowing (say. $ 1000

    1. Fixed rate (10% p.a

    2. Discount rate (7.5%($ 1000)

    STUDENT LOANS

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    STUDENT LOANS

    FEDERAL/ STAFFORD LOANS

    Features:

    Govt. pays interest while student is inschool

    Govt. pays the lender if student defaults

    Requirements

    Very complicated application

    Hundreds to question

    Proof for family income

    Approval from college

    PRIVATE LOANS

    Features:

    Like buying a pizza Get loans within 15 m

    Requirements

    Proof of college enrol

    Can be used for any p

    Trick High interest rates

    Misleading payment tconditions

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    CREDIT CARDS

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    CREDIT CARDS

    Credit Cards

    Mode of Payment

    Ready Source of Liquidity

    Food for your Thought:

    1.4 billion credit cards in 2004 for 164millioncardholdersan average of 8.5cards per cardholder

    In 1989 the average American familyowed its credit card companies $2,697

    In 2007 that number had grown to about$8,000.

    Study by Drazen PreDuncan Simister

    Americans on an averpay twice as much to Boston Celtics basketcould pay with their cthan cash

    Average Game Price: $

    How much will they pmiles?

    CREDIT CARDS

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    CREDIT CARDS

    Nudges that would help the users:

    Electronic Version of Reports

    2 Bills for Credit Cards

    Summary Sheet and Informationregarding fee

    User enforced Credit limits on specificsectors

    Opt in to Credit Limit Increases

    Message

    For mortgages, school lo

    cards, life is far more comit needs to be, and peoplexploited

    Improve Choice Architecpeople fare better

    THANK YOU!

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    THANK YOU!

    NUDGE!

    XXXXX