Declaration Final

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    DECLARATION

    I undersigned Akshay Jariwalaassure you that this project report entitled to

    A STUDY ON MARKETING MIX OF AMUL MILK IN SURAT CITY is

    the result of my own efforts and has not been previously submitted to any other

    university or institution or any other person.

    I will not use this report in future to use as submission to any other university or

    institution or any publisher without written permission of my guide.

    I also promise not to allow any other person to copy from this report in any

    form.

    If I am found/caught as defaulter of above declaration, I know my present or

    future submission may become invalid and/or may not be permitted to appear in

    final exam.

    Akshay Jariwala

    Roll No: 3050

    T.Y.B.B.A (Marketing-1)

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    Acknowledgement

    The satisfaction that accomplishes the successful completion of any work would

    be incomplete unless I mention the name of the person who made it possible,

    whose constant guidance and encouragement served as a beckon of light and

    crowned my efforts with success. I consider it a privilege to express through

    the page of this report, a few words of gratitude and respect to those who guided

    and inspired me in the completion of this thesis.

    I am deeply indebted to Mr. Baxis Patel for this timely suggestion and

    valuable guidance during the course of project work which has constantly

    encouraged me and showed the right path from day first till the completion of

    my thesis.

    In the last but not the least my grateful appreciation is also extended to all

    faculty members, friends and relatives who have supported me.

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    Bibliography

    (a) Websites:

    http://en.wikipedia.org/wiki/Smartphone http://en.wikipedia.org/wiki/Smartphone#Early_years http://en.wikipedia.org/wiki/Microsoft_Windows http://en.wikipedia.org/wiki/Microsoft_Windows#Early_versions http://link.springer.com/chapter/10.1007%2F10057693_12 http://msdn.microsoft.com/en-us/library/bb332056.aspx http://answers.yahoo.com/question/index?qid=20080712022042AARzWim

    (b) Journal name:

    The Icfai Journal of Marketing Management, Vol. VII, No. 1, 2008December 2009

    (c) Books name:

    Philip Kotler Kevin Lane keller, Abraham koshy, mithileshwar jha, MarketingManagement, 13thedition, pearson education.

    2. CR Kotharis 2nd edition of new age international publisher of researchmethodology.

    http://en.wikipedia.org/wiki/Smartphonehttp://link.springer.com/chapter/10.1007%2F10057693_12http://msdn.microsoft.com/en-us/library/bb332056.aspxhttp://msdn.microsoft.com/en-us/library/bb332056.aspxhttp://link.springer.com/chapter/10.1007%2F10057693_12http://en.wikipedia.org/wiki/Smartphone
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    Annexure

    Respected Sir/MadamI Sagar Narang, Student of Navnirman Institute of Management, Surat. I am conducting

    survey for my winter project and my topic is A STUDY ON CUSTOMER ATTITUDE

    TOWARDS WINDOWS BASED CELL PHONES INSURAT CITY.I assure that

    information given by you will be strictly used for academic purpose only. I request you to

    help me in gathering required information by filling up following questionnaire. I will be

    greatly thankful to you for your kind co-operation.

    Instruction: use tick mark for your favorable answer.

    Q-1 Are you a windows based cell phone user?

    Yes

    No

    Q-2 If yes then give ranks to their following feature because of which you purchase windows

    based cell phone?

    (Give rank 1 for best and 6 for least)

    Price Applications

    Battery life ServiceCamera Sound

    Q-3 Since how much time you are using windows based cell phone?

    Less than month Since 1 year

    Less than 6 month More than a year

    Q-4 What do you think about the price of windows based cell phone as compared to that of

    other smart phones?

    Very low High

    Low Very high

    Reasonable

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    INSTRUCTION: For the statement no. 5-13 write the option number in the box ( )

    given with the statement.

    OPTIONS: 1- Strongly disagree

    2- Disagree

    3- Neither agrees nor disagree

    4- Agree

    5- Strongly agree

    Q-5 Windows based phones give better service?

    Q-6 Windows based phones have better battery life?

    Q-7 Windows based cell phones can be considered smarter?

    Q-8 Windows based phones is better in terms of price of the phone and satisfaction to the

    user?

    Q-9 Windows based phones has better Applications?

    Q-10 Windows based cell phone is user friendly?

    Q-11 Windows based phones give best gaming experience?

    Q-12 Easily access to windows help center when you need help?

    Q-13 Cell phone Company that uses windows as operating system gives better after sales

    service when you have any problem in operating system?

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    Q-14 Rank the following features you liked in your windows phone.

    (Give rank 1 for best and 4 for least)

    Sound Application

    Camera quality Battery life

    Q-15 Rank the following operating system in smart phones.

    (Give rank 1 for best and 4 for least)

    Windows Blackberry

    Apple iOS Android

    Q-16 Will you prefer using windows based cell phone in future as well?

    Yes

    No

    Q-17 Will you refer to any other customer to purchase windows based cell phones?

    Yes

    No

    Q-18 State your experience on windows based cell phones in two words.

    __________________________________________

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    PERSONAL DETAILS

    Name: ________________________________________________________________

    Address: _______________________________________________________________

    Contact no.: _____________________________________________________________

    Email address: __________________________________________________________

    Gender : Male Female

    Age : Below 18 yrs 1824 yrs

    2530 yrs 3140 yrs

    4150 yrs above 50 yrs

    Occupation : Self-employed Employee

    Student