IndexFrom Chief Executive’s Desk 3

Education 4 - 15

Gender Equity 16 - 21

Community Health 22 - 25

Mainstreaming the Differently-Abled 26 - 29

Institutional Care 30 - 31

Marketing and Fund Raising 32 - 33

Human Resources 34 - 35

Credibility and Transparency 36 - 37

Friends of Deepalaya Deepalaya Board Members Funding Partners Contact Details 38

Financial Details 39 - 50

Design: Swapan Kundu | Photography: Avinash Pasricha, Pooja Sikka, Swapan Kundu | Content Development: Pooja Sikka, Sudha Parthasarathy, Rishi Vashistha

In order to strengthen Deepalaya’s agenda of providing quality services to its stakeholders, we have achieved another feat towards quality assurance. With great pride we would like to inform you that Deepalaya is now an ISO 9001:2008 organization, one amongst a few social work organizations in the country who have been credited with this certification!

What is ISO 9001?International Organization for Standardization ISO 9001 is an international Standard which is widely known and an internationally accepted model for a quality system, and the basis of many highly effective quality systems. The Standard can be applied to any size of company or organisation, any industry and any country, for both services and products. The Standard itself consists of a set of requirements, which specify what a company must do.

How it would benefit Deepalaya?An ISO 9001 system signifies the credibility of Deepalaya. It is an indication that at the organization there is greater management control, greater clarity about what we do and how, improvements in customer satisfaction, having a ‘much better handle’ on what we are doing, increased employee satisfaction, reduced rework and frustration, and reduced maintenance effort. For Deepalaya, the certification helps it to stand apart from many other NGOs across the country. Certification to ISO 9000 is recognised as a powerful means for recognising best practice in the organization.

This organization would also recognize an effective Quality Management i. e reduced costs. This helps us to become more reliable, to be accountable to our beneficiaries, and help us to have a better documentation process and a systematic process of control and flow.

What were the observations at Deepalaya?It was observed by the team of ISO officials that the systems and procedures in the organization are systematically followed at every level of the hierarchy. It also indicates that the organization is committed towards providing best services in the most efficient manner to all its stakeholders. It further highlights the organization’s ethics of transparency, accountability and credibility.

Vision

A society based on legitimate rights, equity, justice, honesty, social sensitivity and a culture

of service in which all are self-reliant.

Mission

To identify and work along the economically and socially deprived, the physically and

mentally challenged - starting with children, so that they become educated, skilled and aware.

Enable them to be self-reliant and enjoy a healthy, dignified and sustainable quality of life

And to that end, act as a resource to and collaborate with other agencies - governmental

or non-governmental, as well as suitably intervene in policy formulation.

From Chief Executive’s Desk

Credibility and the impact it makes on any programme or movement, to bring about change and transformation, is time consuming. It is believed that in

“EDUCATION” it takes inter generational processes to achieve a positive impact. The good example of India is that it took over 60 years after Independence to emerge as the largest English speaking country and an info-technology giant, in the world.

For thirty years, Deepalaya has endeavoured to make an impact. Working with over 50,000 children from the vulnerable and weaker sections of society, in the sector of Education, made a difference for these children who would have other wise been rag pickets or child labourers, is the qualitative change demonstrated. Couple of years back, two hearing impaired children from Deepalaya could achieve a rare distinction of winning Silver and Bronze medals at the Winter Sports, Idaho in the Untied States and proved themselves, impacting their achievement in the differently able sector.

Similarly, as we celebrate, the six alumni of Deepalaya finding themselves at various community colleges of USA for professional studies, is it not the impact they have credited to their communities, as they have had no comparable environment to compete with other students from all over India and abroad. We are very proud of them.

In the case of girl children and women, the change has been constant. From a society in which women are not normally usually educated, one has been able to enroll over 60 percent girls in schools, later in vocational and university education and place them at par with the emerging social milieu and a great advantage two as dozens and more have come back for teaching, nursing and serving their own communities. In the future our graduates will snowball into emancipation and empowerment of the gender, which has remained suppressed and elusive so far.

Similarly the women in backward communities who were neglected, oppressed and exploited socially, economically and politically are now placed on a pedestal although the numbers are not large considering the population of India. Yet “small is beautiful”. The Self Help Groups of 9,000 women, over four years could save ` 2.5 crores, revolve the savings through inter-loaning and establishing a local community revolving fund of ` 4.5 crores, is an impacting environment. In the process these semi literate rural women have demonstrated leadership, community organization, collective will, mutual respect, confidence, honesty, and business acumen. Besides when they were given with micro-finance of ` 3 crores to administer among themselves as Micro-credit to set up Micro enterprises, they did it so efficiently, that in only three years they increased the capital to ` 5 crores reaching out to larger numbers and proving the banking circles wrong who felt that these illiterate and disorganized women are ‘Non Bankable’ and at the same time created over 3,000 new avenues of self-employment.

These and many other proven track records of Deepalaya, not only establishes its credibility but also has sown the seeds of change and impact. Deepalaya is extremely happy for this performance and hopes to continue in the same spirit for years to come, bringing solace and prosperity to vulnerable. Theories are fine but unless theories take practical avenues of demonstrated results, the theory, remains theory only. Wish you all the Readers, Partners, staff, a very happy and prosperous future. God Bless!

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Seven people, a rented apartment, seventeen thousand five hundred rupees and a dream that meant more than any other at that point of time–A Dream to Make a Change was all that Deepalaya was born out of. The only belief that Every Child deserves a Chance and the support of a few, who joined in subsequently, saw us grow from 5 children three decades ago, to 50,000 and counting to this date.

Deepalaya’s Education Programme is contemporary of its very existence. Since 1979, we have touched and made a substantial difference to the lives of thousands of children who would have grown to become uneducated civilians, completely unaware of what they truly deserve. Guided by unique principles like Pro-Poor Approach, Phase In-Phase Out, Latent Talent Development, Life Skills Training, Positive Discrimination towards the Girl Child and lately Fathers and Daughters Alliance, Deepalaya Education’ has been fairly successful towards the building up of a new, self-reliant society.

Times have indeed changed. Our Education Programme has taken a new dimension. Today, we have both Formal and Non-Formal Education to offer. While Deepalaya Schools located in Delhi, Haryana and Uttar Pradesh give the not-so-fortunate children a chance of ‘going to school’, the Non Formal Education Programme ensures that they are imparted the right knowledge even if they go to different schools or don’t attend at all. Additionally, the Distance Education Programme at Deepalaya empowers the students to write their exams under Government recognized schemes of Open Basic Education and National Institute of Open Schooling, therefore ensuring that they have absolutely no troubles with further studies. These three schemes together form the Education Programme at Deepalaya.

Formal Education

The “Going to School” model of Deepalaya EducationFormal Education at Deepalaya means ensuring that children from the not-so-fortunate strata attend school just like other children of their age do, while also making sure that the quality education is imparted at an affordable cost. Deepalaya’s Education programme has impacted the lives of many enabling them to take control of their lives and lead secure and dignified lives.

Deepalaya schoolsThis year, Deepalaya Education made inroads to Uttar Pradesh by setting up a Deepalaya School in the town Titron in Saharanpur. Together, Deepalaya School, Sanjay Colony (DSSC), Ramditti Jiwandaram Narang Deepalaya School, Khirkee Village (RJRNDS), Deepalaya School, Gole Kuan (DSGK), Deepalaya School, Gusbethi (DSG), Deepalaya School, Kalkaji Extension (DSKE) and Lala Bhagwan Das Memorial Deepalaya School, Saharanpur (LBDMDS) make the six pillars of the Formal Education Programme at Deepalaya. (See Table) The schools serve a twin objective - one, to impart value education to the underprivileged children; and two, to inculcate life skills in them so that they can make apt use of that gained knowledge.

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Table 1 – Formal EducationSchool Total (09-10) Girls Boys Ratio Total (08-09)DSSC 634 351 283 55:45 1049RJRNDS 469 262 207 56:44 453DSGK 237 79 158 33:67 343DSG 446 215 231 48:52 530DSKE 1016 611 405 60:40 1067LBDMDS 164 73 91 45:55 00Total 2966 1591 1375 54:46 3442

The recognition of DSKE for Secondary Education has undoubtedly given many hopes to the students. However, following the recognition, Secondary Classes at other locations were subsequently discontinued so that the students can move under the CBSE scheme. Many students, as a result, phased out of the Formal Education programme because of their inability to afford the various costs involved. Additionally, the coming up of an MCD School in Sanjay Colony also took a toll on enrolment status at DSSC, which is not recognized.

Highlights• After 9 long years of continuous efforts, DSKE gained a ‘Recognized’ status

from the Government of Delhi last year. This year, the School also got affiliated to Central Board of Secondary Education and the first batch of 56 students took their Grade 10 Board Examinations under the same.

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• Deepalaya Choral Group celebrated its First Anniversary and got a chance to perform in front of Slumdog Millionaire-fame Oscar Awardee Resul Pookutty. The Deepalaya Rock Band was also launched on this occasion.

• The Choral Group also won the second prize in “Swaram Junior”- a competition organized by the St. Thomas Mar Thoma Syrian Church Choir and Dhwani organized by the St. Thomas Church of North India.

• In order to better equip our students to face the various challenges of today’s world, Life Skills workshops were conducted with students of middle and senior school. Topics covered included “Peer pressure, Ill effects of tobacco and smoking, difference between a “good touch” and a “bad touch” how to protect against sexual abuse etc.

• Sports Day was celebrated at DSKE, DSG, DSGK, and LBDMDS-helping develop sportsmanship qualities and skills of Team Work. The Netball Goal Leadership Programme in association with the Naz Foundation which has been training at DSKE and DSSC now spread its wings to RJRND and DSG. The first batch from DS SC graduated successfully and Ritika, Deepa and Akhil from DS KE participated in the National Sub Junior Net Ball Championship at Nasik (Feb’10).

• Health check ups were conducted at all schools by doctors from AIIMS and other private practitioners. These camps were often sponsored by our corporate partners.

• The Eco Clubs at the Delhi Schools, supported by the Government of National Capital Territory (RJRND and DSGK joined the programme this year) took up various campaigns to spread the word about Environment Protection, Earth Day, World Environment Day, International Ozone Day-were all marked by an enthusiastic drive and participation.

• DSKE joined the ‘World Hot House’ Exchange Programme supported by British Telecom. The students were video conferencing with their counterparts in the UK, exchanging ideas for protecting valuable natural resources.

• Twenty students of DSKE prepared a project on ‘Development of Urban Slums’ and submitted for a Brazilian conference on Environment Protection.

• Twenty students from DS KE participated in the “Stride against Cancer “walk organized by Cansupport-raising public awareness about early detection of cancer.

• Seventeen students from DSKE participated in the National Folk Dance Festival at Bhopal in Dec’09 and won the Consolation Prize.

• DS SC and DSKE competed for the Gobar Times Green School Award instituted by the Centre for Science and Environment. DSSC was placed in the “Orange Leaf” category for managing water in an almost ‘no water environment’. DS KE won the Best Manager’s Award and was felicitated on the chapter on ‘land’.

• Hundred and twenty students from DS SC visited the Parliament Museum and got an exposure to the lessons of history and civics in keeping with the new NCERT curriculum.

• Students from DS SC have been regularly participating in the meetings/workshops organized by the Delhi Child Rights Club- debating on issues like ‘Right to play” and ‘Should Beggars be removed from the Streets’, Mid-day meals scheme of the Government, Child trafficking etc.

• DSG now boasts of the ‘School Band’ which has been making raves in the nearby town of Tavru. The Band was invited to play at the Republic Day celebrations of Tauru block in Jan ’10 and at a meeting of all Govt. School Principals in March ’10.

• Students from DSG participated in the various District Level Competitions at Nuh. Reena won the second prize at Haryana state level in the “Best of Waste” competition for making a doll out of a water bottle.

• Regular Teachers Trainings have been organized throughout the year equipping the faculty with better subject knowledge and teaching methodologies.

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• Teachers and students were also introduced to Transcendental Meditation and learnt techniques of meditation which if practiced regularly would evolve and realize their true potential.

“My school is like an Encyclopedia”Nine year old Nisha is the fifth of the 6 offsprings of Pappu Ram and Saraswati Devi residents of Sanjay Colony slums in South Delhi. Her three elder sisters, Pinki, Rajbala and Rekha are also studying in IX, VII and V respectively at DS SC while her brothers Narender and Naresh, are in class VIII and II in a near-by Government school. Her Sanjay Colony tenement consists of two small rooms without any toilet or kitchen. For water, the family has to depend largely on rationed supply by Delhi Water board tankers. The rooms, though small, are kept neat and tidy; a corner is provided to the six kids to keep their books and study. Nisha joined the school at the beginner’s level at the age of 4 and her elder sister, already studying in DSSC gave her all love and care to excel academically and take part in other extracurricular activities.

Nisha says: ” I enjoy coming to school as I like the environment very much. It gives me feeling of a mysterious world. There are so many new things to learn in the class rooms. The walls are full of beautiful pictures, teaching materials, charts etc. I spend my recess (break time) moving from room to room to see what new charts are pasted on the walls or bulletin boards. I specially look forward to the days when visitors are expected, because I get to meet people from different countries. A variety of reading material is available and all are written in an easy style by children like me. My drawing was also put up in the last wall magazine.

Holidays are boring; I don’t know what to do sitting at home but the summer activity classes are great fun. I love the drawing and painting classes.

My father is a washer man and also irons clothes for the well off people in the neighbourhood. Me and my brothers help in collecting the clothes and returning those later. The more he can wash and iron, the more he will earn and this is necessary to meet the expenses of our family. Me and my sisters have been able to attend this school because the fees charged is not high and also

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its right next to my house. If the school had not been here my sisters would have been married by now and I would have been helping my father at work. Thank you Deepalaya!

What Pappu Ram has to say: “I send my children to Deepalaya School because, the school is very near my home, and they easily walk down the school. The education here is in English medium which is very necessary for the children today. Fees here are much less than the fees in other schools. Teachers teach the children with love and affection and repeatedly explain the facts if they fail to understand easily. I am fully satisfied and happy with the studies here and want my children to continue in the same school.”

Deepalaya’s Super SixA standing witness to the impact created by Education programme—which has been constantly striving to fill the gaps in the lives of the underprivileged with continuous encouragement and opportunities. Six alumni students of Deepalaya Schools are now in the United States for a year of study to fulfill their dreams of becoming a professional. Chandni, Indira Kumari and Neha Sharma are pursuing studies in “Health Profession including Nursing” while Chandan, Sonu and Ambika have chosen “Business Management & Administration” as their area of study. This initiative is organized by the United States Department of State Bureau of Educational and Cultural Affairs Community College. Lady luck has indeed shone on the students coming from an economically weaker background. But it has been their diligent efforts that enabled them to clear several round of tests and become a part of the 51 students selected from all across India.

Non Formal EducationThe Second Model of Deepalaya

Education

Non Formal Education, along with that imparted through Remedial Education Centres at Deepalaya is a great advantage to students who have either never been to school before, or had dropped out at one point of time or are attending school elsewhere but need assistance to perform well.

Education on Wheels ProgrammeThe Education on Wheels is a unique Deepalaya Programme where the School comes Home. The Edukans funded EoW bus powered-up by the Learning Centres (LCs) caters to the needs of street and working children, who are willing to study, but are unable to attend regular school for various reasons. Every day, this mobile school goes to four different locations in North Delhi,(Bhadolla,

Deepalaya’s Education on Wheels Bus

Deepalaya’s Super Six Team

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Haiderpur, Sanjay Gandhi Transport Nagar and Wazirpur). EoW runs 8 NFE Classes and 6 RECs in its 4 locations, along with Cutting and Tailoring Centres in each. It has also set up a Computer Training Centre in addition to the Open Basic Education (OBE) LCs there.

This year, the Project has successfully mainstreamed 292 children (out of 438 enrolments) into Government Schools and enrolled 252 children for Remedial Classes. 57 children were directly mainstreamed from the community. Additionally, 23 out of 27 children that appeared for OBE have passed, and 6 students were enrolled for Secondary class, fairly justifying the success of EoW. (See table on Non Formal Education)

EoW also works closely with the Community and conducts a number of Parent Meetings and Home Visits to create awareness and thus, convince maximum number of people to send their children to school. In addition to that, the Project also organizes various activities to lobby and advocate in collaboration with other like minded organizations. This year, EoW visited 11045 homes and conducted more than 150 meetings with parents, teachers and employer groups. It also organized various events to network with like-oriented NGOs and Schools. Of these efforts, links developed with SAHAS and Samvedna (NGOs), and Bal Bharati Public School have yielded positive results.

Social EntrepreneursSocial Entrepreneurship is a concept of building up and promoting an individual’s self-reliance, while also ensuring that their community benefits from it. Deepalaya’s Social Entrepreneurs (SEs) are self-employed individuals from within the community, who are formally trained by Deepalaya to work for and contribute towards social development there. In bringing about this change-making process, they themselves also become financially-independent.

Deepalaya has 25 Social Entrepreneurs in 5 different locations namely VP Singh Camp, Sanjay Colony, Gandhi Basti, Gole Kuan and Y-Block Premises in South Delhi. During the year all of them attended a 2-day-long formal training on English Speaking and How to be a good Social Entrepreneur. Deepalaya also trained them on teaching methodologies, record keeping and community organization. Thanks to collective efforts, our SEs have identified and educated more than 1300 children successfully under various NFE, REC and Pre-School Modules. (Ref Table on Non Formal Education)

Social Entrepreneurs also benefit the community by conducting Bal-Sabhas once a month to train children on various personal and life skills, organizing educational trips for infotainment, holding general and specific health camps, and carrying out various other activities like celebrating community events and festivals, running cleanliness drives and awareness campaigns and so on.

Table 2 – Non Formal Education

Project Non Formal Education Centres (NFECs)Remedial Education Centres

(RECs)# of

LCsEnrolment Mainstreaming

# of

LCsGirls Boys Total Ratio Girls Boys Total Ratio Girls Boys Total Ratio Remarks

EoW 8 219 219 438 50:50 154 138 292 53.47 6 142 110 252 56.44SE 20 350 383 733 48:52 280 306 586 48:52 29 292 355 647 45:55FADA 1 28 -- 28 -- 5 -- 5 -- -- -- -- -- -- All girlsDABFP 85 5073 4849 9922 52:48 2924 2828 5752 51:49 43 1114 943 2057 54:46DEEP 16 278 220 498 56:44 140 153 293 48:52 7 107 117 234 46:54Total 130 5948 5671 11619 3503 3425 6928 85 1655 1525 3190

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Father And Daughter AllianceThe Fathers And Daughter Alliance Programme, popularly known as FADA is a unique venture which promotes the Girl Child with the involvement of Fathers. FADA came to India with Pedro Moreno (from US), who was keen on launching an India Chapter. During his first visit to India, he was impressed with Deepalaya’s Education Programme that already promotes the concept of Positive Discrimination towards the Girl Child with more than 60 percent girl-enrollments in its various education centres.

Deepalaya and Moreno together charted out a FADA Pilot Programme called Universalization of Girl Child Education, targeting to Educate 1000 Girls from Poor Families. The Programme also aimed at lobbying with the Government, Corporates and other players towards obtaining professional, funding and other support. A series of meetings were held in early 2009, with other like minded NGO’s, media persons and the Chief Minister of Delhi Ms. Sheila Dikshit, Ms. Kiran Walia, Minister of Women and Child Development along with senior officers from the Department of Education, Delhi Govt and the Ministry of Women and Child Development. The Government was highly receptive of the concept and announced partnership with Deepalaya.

The first Learning Centre under FADA shortly came into being in Sep’09 at Sanjay Colony. 22 girls who had been shortlisted after thorough survey and analysis were enrolled. The Centre was formally launched by the Chief Minister at a well-attended function that saw the presence of all 22 girls with their encouraging fathers. Soon,

Deepalaya identified 721 out-of-school girls for education under FADA after surveying 2674 houses in 11 blocks of Sanjay Colony. (See table on Non Formal Education)

Deepalaya-Moreno association also facilitated the inception and growth of FADA Self Help Groups among fathers, to inculcate a habit of Saving for the Girl Child. We conducted regular meetings with the fathers and foster-fathers, and important events were celebrated with great enthusiasm. Lately, thanks to Moreno’s efforts, Robert Duvall Foundation has also come forward to financially support the Programme and we are hopeful of making greater strides.

Deepalaya Axis Bank FoundationThe 3-year-long Deepalaya Axis Bank Foundation Programme (DABFP) concluded this year after successful operations.

Much on the lines of the highly successful Deepalaya Reach India Project (DRIP), Deepalaya launched this Programme with Axis Bank Foundation’s support in June 2007 in West, South-West, North-West and North Delhi. 10 NGOs (Bhartiya Navdeep Samiti, Janhit Society for Social Welfare, Janta Welfare Educational Society, MANCH, Multi Vision Foundation, Paropkar Educational and Cultural Society, Aradhya, Mar Thoma Social Action, Navjyoti Development Society and WARUDA) partnered with us. The project aimed at identifying, coaching and mainstreaming 4,200 out-of-school children. Deepalaya imparted formal training on programme as

The Chief Minister of Delhi with FADA students

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well as financial monitoring to these Partner NGOs (PNGOs). Topics like community mobilization, multi grade teaching, subject teaching, documentation and progress monitoring were covered. Regular monitoring visits to Learning Centres (LCs), community, government schools and offices of PNGOs were conducted regularly.

The Project started with establishing 67 LCs (Bridge Course Learning Centres as well as Remedial Education Centres) and concluded with 128 (85 BCLCs and 43 RECs). A distinct syllabus was also developed to facilitate learning by the children who had not reached school at the right age.

The outcome was encouraging as the Project not only met its target, but overshot it. 5752 children (out of 9986 enrolled) were main streamed against a target of 4200. (See table on Non Formal Education)

At a workshop held at the end of the project, all PNGO’s shared about their experience of the past three years. Not only had their efficiency at running education programmes been enhanced but they have received adequate trainings on issues like Administrative systems, Financial Management, Fund Raising, Organizational Development etc. “That today we are able to stand in front of such a large gathering is a capacity building which Deepalaya has done”, said Umesh of Aradhya. Dr. B. Sagar from Jan Hit Society said, “the close audit processes which Deepalaya carried out helped us adopt more transparent accounting systems and we were able to successfully clear an audit for a Government supported project we are running.”

During the entire Programme, the relation between local parents and teachers was highly stressed upon. Thanks to cordial relations between principals of local schools and our LCs, the children were able to get easy admission. Problems of cultural gaps were also solved by the NGOs.

Overall, DABFP was a success and the home team of Deepalaya felt very proud of their Partner NGOs for achieving such admirable targets. Deepalaya hopes that these NGOs will continue their efforts to dedicatedly mainstream underprivileged children in the future.

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Rag picker to Class MonitorJishant (9 years) is the youngest in his family of 7 members. His parents Rayees and Ela work as unskilled labor at construction sites.

During one of the community visits, the teachers of DABF Project at Dwarka,saw young children playing around and picking waste paper, liquor bottles, and plastics from the garbage to sell off later and earn some money. The teacher approached their parents and tried to convince them for educating their young ones. The continuous motivation paid dividends and the children started coming to Deepalaya’s Centre. Jishant initially avoided coming to the Centre & ran away from the classes with different excuses every day. But the teachers did not lose hope & gradually involved him in other class activities, like being a Class Monitor, writing on the boards, notebook collections, class maintenance etc because of which he gained confidence as well as developed an interest in coming regularly & showed out-standing performance in his studies. He became more responsible & became a popular boy in the class. Jishant appeared for admission in to a formal school, he cleared the exam and secured admission in class III in April 2010.

In addition to the various concepts, teachers also educate the students on matters of personal hygiene and clean and safe environment, money matters and other life skill areas.

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Deepalaya Extended Education ProgrammeDEEP draws its name from the fact that it is an extension of the original Deepalaya-HSBC Integrated Education Programme running at Patparganj which phased out in 2007. However, it found another supporter in the Education Trust, USA, which continued supporting the programme. The Programme runs at two locations, Patparganj and Kalyanpuri in East Delhi.

DEEP aimed at one; identifying, coaching and mainstreaming children of school-going age in Government schools; and two; providing Remedial Education to children mainstreamed from the Bridge Course Learning Centres (BCLCs), at both the locations.

Karishma - creating magicTwelve years old Karishma and her family are residents of Bismil Camp near Patparganj, East Delhi. Their living conditions were pathetic and the family did not have a secure source of livelihood. Karishma supplemented the family income by working as a domestic help in the neighboring areas.

In April 2009, the DEEP bridge course centre was set up very close to Karishma’s home. She was often a curious onlooker, hanging on the railings outside the centre. The teachers befriended her, and could make out her interest to study. When approached, Karishma’s parents refused to send her to School. Continuous home visits, sharing success stories of other children in the vicinity... somehow paid dividends and Karishma started coming to class. She also took part in the Children’s Commonwealth Games organized in early 2010

When Karishma was asked what she will do after completion of her education, she replied “Because of my teacher I am able to come to school, I have never got such encouragement from anyone else. I too want to be a teacher and teach the children

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Just a good academic record and expertise in the subject matter alone does not guarantee one a job today. For a secure tomorrow, one needs to be fairly employable in the industry. Taking cue from this, and furthering on its motto of Enabling Self-Reliance, Deepalaya introduced the Vocational Training Programme for developing professional, career oriented skills along with the crucial Life Skills for its students to confidently face the challenges of an increasingly competitive society.

The Vocational Training Programme at Deepalaya is closely-linked with its Education, Gender Equity and other Rehabilitation programmes. This symbiotic co-existence allows both Deepalaya students as well as other people to collectively benefit from the various Life Skills modules available at 13 Deepalaya Vocational Centres running in the states of Delhi, Haryana and Uttarakhand.

Deepalaya Vocational Centres.

Training for a lifetime.With popular trades like Computer Hardware, Computer

Software, Electrical, AC & Refrigeration, Beauty Culture, Cutting & Tailoring and Dress Designing, Deepalaya imparts such skills to its beneficiaries that make them directly employable in their respective professions. Not just that, we even go a step further by linking them up with Corporate Houses and other prospective employers for immediate absorption in the market. Additionally, in many cases, Deepalaya has prepared individuals through the Vocational Training Programme, and then helped them establish a home-grown business of their own through the Gender Equity Programme.

The Deepalaya Vocational Centre (earlier known as VTC), was re established in August 2009 at Panchsheel Vihar, South Delhi with the financial support of Tech Mahindra. The beginning was slow

but soon admissions have picked up and by March 2010, 125 students had enrolled in the various

courses (see table below)

Deepalaya Vocational Centres are formal training centres where people from poor backgrounds get

empowered for life. Through 13 establishments in three states, Deepalaya has been able to coach hundreds of people,

and made them better prepared for the life that lies ahead. Many Corporate Houses, PSUs, Trusts and Individuals walk with

us towards our greater mission of Enabling Self Reliance through Life Skills Training.

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From immobility to dignity26 year old Sapna is a native of Rajasthan. Who moved to Delhi when she got married. The year March 2005 saw Sapna’s family celebrating the birth to her second child. Little did they know that this joy was short-lived. During the delivery the blood circulation in her right leg suddenly stopped and gradually she lost sensation in the leg and within a fortnight of the grand celebration her leg had to be amputated.

Life became a challenge for Sapna and her family. The constant medical treatment, immobility and the frequent periods where her husband had to take a break from work, all took a toll on the family’s peace of mind. Her husband, who worked as a helper at a private shop barely earned ` 3000 per month. Both the daughters were also enrolled in Government Schools.

Last year during a regular community visit, the Deepalaya team met with Sapna who had become shattered person considering herself a curse on her family.

The family was counseled to deal with the situation practically and it was revealed that Sapna was a class X pass out and that she was keenly learning computers. Subsequently she was enrolled in the Computer

Software Program and was also encouraged to complete Senior Secondary Schooling through the Open School.

After completing the training, Sapna joined as a Customer Care Executive with Philips. Before she appeared for the interview she was prepared by Deepalaya staff thoroughly on presentation skills, body language, personality traits etc. Today she earns ` 4500 per month,

is confident and smiling once again... most importantly her dignity has been restored She now wants to learn further and be a good teacher for

her children and an efficient manager at home!!.

Table 3 - Vocational training programme across DeepalayaProject Funding

SupportTrades Beneficiaries Remarks

Deepalaya Vocational Centre Panchsheel Vihar, Delhi

Tech Mahindra Foundation

Computer Hardware Computer Software Electrical AC & Refrigeration Beauty Culture Dress Designing

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Oil & Natural Gas Commission Computer Centre, Panchsheel Vihar, Delhi

ONGC Computer Software 16 Exclusive for Girls

LN Gupta Computer Centre, Gole Kuan, Delhi LN Gupta Trust

Computer Software 13

Deepalaya Tailoring Centre, Gole Kuan, Delhi SE Mode Cutting & Tailoring 52Indian Oil Corporation Limited Computer Centre, Sanjay Colony, Delhi

IOCL Computer Software 8 Exclusive for Disabled Children

Deepalaya Computer Centre, Shalimar Bagh, Delhi Volunteers from EoW

Computer Software 12

Deepalaya Computer Centre, Tauru, Haryana SE Mode Computer Software 165Deepalaya Vocational Centre, Pataudi, Haryana SE Mode Beauty Culture 50 3 Centres Deepalaya Vocational Centre, Takula, Uttarakhand SE Mode Computer Software 88Deepalaya Vocational Centre, Basoli, Uttarakhand SE Mode Cutting & Tailoring 54Deepalaya Vocational Centre, Gusbethi, Haryana Cutting & Tailoring 40Deepalaya Vocational Centre, Panchsheel Vihar, Delhi

Danielle Brinks

Cutting & Tailoring 41

Deepalaya Vocational Centre, VP Singh Camp, Delhi SE Mode Cutting & Tailoring 42Total 704

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At Deepalaya we strongly believe that the basis of the well-being of society as a whole is gender equity. Ensuring a woman’s rightful place in her home and society has a far-reaching, positive effect on all parameters of life. Towards this end, Deepalaya has pioneered some unique concepts like positive discrimination towards the girl child in its schools, and path-breaking partnerships like the one with Father and Daughter Alliance etc. The core of Deepalaya’s initiatives towards gender equity, however, has been realized also in the shape of women’s Self-Help Groups.

Self Help Groups and Micro Finance

Engineering Emancipation through SHGs – Deepalaya’s doorway to women empowermentDeepalaya’s initiatives in Gender Equity through Micro Finance began as early as 2004. The program has grown manifold over the years with the financial support of the Dewan Foundation, UK. Today, a total of 651 SHGs have been formed in Delhi, Haryana and Uttarakhand, with 33 new SHGs formed in the year 2009-2010. With each new group, a few more women find their voice and identity as they move towards self-reliance and empowerment. (See Table - 4 on Gender Equity Programme)

Highlights• 433 new members were enrolled, taking the total number of members to 8404.

• A total of ` 50842480 was given out as loans, and a repayment of ` 31212756 was made by the SHG members during the financial year.

• Apart from financial achievements and increasing the role of women in household finances, the SHGs have been critical in acting as a conduit for integrated

16

community development programmes. SHG staff and members had a yearlong calendar of activities and workshops that focused on issues of alcoholism, early marriage, female feticide, reproductive child health, sanitation, hygiene and domestic violence. This has had a direct impact on the quality of life of the communities.

• A marked change in attitudes towards education has emerged. A majority of the girls in the SHG families are in the school system and the women members are also becoming literate in order to conduct transactions and other SHG functions.

• Deepalaya staff has motivated members to join the pulse polio programme and avail family planning facilities and institutional deliveries.

• 496 beneficiaries have directly availed services of 4 health camps organized by Deepalaya.

• More than 400 women attended the celebration of Women’s Day organized by the Delhi and Uttarakhand SHG and Micro Finance Project.

• The development of overall linkages has seen an increase in the number of people taking advantage of institutions like Hospitals

Schools, Banks, Panchayats etc, with an increased awareness of citizens’ rights regarding these.

Impact assessmentResults derived from a study by Mary Ballantyne (Director, Children’s Aid Society of Simcoe County and Volunteer with Deepalaya).An independent impact assessment study of

Deepalaya’s SHGs and Micro finance Programme was carried out in Tauru (Haryana) during 2009. The findings revealed that there has been an empirical improvement in all of the 7 parameters that were studied: Financial, Hygiene / Nutrition, Health, Social, Family Life, Education, and Participation of Women in the Community. The study also reported gains in areas that are not as clearly measurable:

development of a productive support system for the women and the increased ability to discuss and deal with complex

social issues.

Improving Functional Literacy.NCRI funded project for SHG leaders in Mewat District, Haryana

A project for imparting functional literacy for SHG members in Mewat District was approved by the National Council of Rural Institutes, Hyderabad. The activities commenced in September 2009 and 50 SHG leaders were trained on topics like—reproductive and Child Health, Personal Hygiene and Environmental Sanitation, Domestic Violence, Water Conservation and Management, Alcoholism and its management, Naturopathy over a period of 12 days. They then went onto impart the training, further to the SHG members in their villages. Through this process Deepalaya has made a mark on several thousands of women requiring these vital informations to safeguard their own lives and that of their families.

The sessions on Domestic Violence had a major impact. Many women came forward to narrate the harassment they are facing at the hands of their husband / families and the Protection Officer provided individual counselling. Sunaina (name changed) from a remote village of Mewat District was worried as her sister in law had filed a dowry

17

case against the family. Attending the session has given Aisha adequate knowledge about all legal procedures and she was further able to take on the legal challenges.

Types of micro enterprises established

Fruit / Vegetable Shops / Hotels• Food Kiosks, Juice Shops

Petty trading / Shops• Fruit and Vegetable Shops, Food Kiosks, Juice Shops, Dairy, Packaging Spices,

Tent House, Electrical and Electronics showroom and repair, Chemist, Public Telephone Booth, Printing Press, Shoe Manufacture, Home furnishings, Tailoring Units

Transportation and Related Accessories• Purchase of Auto rickshaws, Bus, Jeep, Van, Lorry, Horse Cart• Puncture Repair shops, Car maintenance, Rubber Rim Making Unit

Animal Husbandry• Poultry Farm. Piggery,

Fodder Cutting Machine, Milch Animals

Agriculture• Tube well, Seed

purchase, Bullocks, Boring Machine, Flour Mill, Tractors

Beauty Culture• Cosmetics shop,

Jewellery shops, Beauty Parlour, Saloons

Table 4 - Gender Equity ProgrammeParticulars Location

Delhi Haryana Uttarakhand TotalPataudi Rewari Tauru Sohna

New groups formed 7 6 7 2 1 10 33Total # of SHGs 87 148 100 94 72 150 651Males 214 259 12 0 0 66 551Females 1,114 1,677 1,315 1,180 1,102 1,465 7,853Total 1,328 1,936 1,327 1,180 1,102 1,531 8,404Group dissolved 0 0 8 0 0 5 13Cumulative saving 28,62,350 76,00,500 31,35,250 20,15,015 29,65,100 20,98,829 2,06,77,044Cumulative lending 81,24,500 2,91,88,000 47,47,300 44,67,900 32,00,580 11,14,200 5,08,42,480Repayment 54,48,754 1,69,71,550 32,55,564 31,06,218 15,27,820 9,02,850 3,12,12,756Micro Finance loan disbursed by

39,25,000 49,00,000 32,50,000 63,25,000 22,50,000 42,25,000 2,48,75,000

Due repayment returned 8,68,500 1,80,000 1,55,000 32,39,500 20,000 12,68,500 59,11,500Total Micro enterprise 273 766 646 1,402 218 456 3,761

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Case Study

“The single step that changed my life”

Kanchan is a mother of three, living with her husband in the slum area near A Block, Sector 15, Dwarka. Until a few months ago, daily survival was tough for this family of five. Her husband, who used to work at a power press, was chronically ill and unable to keep his job. With little income, the family battled the odds daily for almost a year. Since May 2008, Kanchan had been seeing women around her join a Deepalaya SHG that called itself Sanskar, but she remained sceptical and stubbornly refused when asked to come for meetings. Like many others, she says that she doubted what a few women could accomplish by sitting around in groups!

She does not doubt it now. When the family condition become unbearable she finally joined Sanskar. All the women supported her in getting a loan of ` 1.1 lakh for setting up a power press of her own. She got the loan in December 2009, rented a two-room set in Khyala (in west Delhi) and started working on the business with her husband. Within five months, she had repaid half the loan. She is now doing well enough to return ` 10,000 every month and also meet all the needs of her family. Her husband is getting proper treatment and her children are at school. She says that because she now understands the importance of education, she has even got her daughter enrolled for the Delhi Public School evening classes. Kanchan, who refused to attend SHG meetings once, is now the one who takes the initiative to organize them!

19

October 2009 saw Deepalaya take yet another step towards community empowerment with a focus on women, by partnering with Mission Convergence (MC). A project of the Government of the National Capital Territory of Delhi, the Mission aims at empowering the Community by:• Providing basic social security services and welfare entitlement through a single

window.• Working towards community empowerment with a focus on women and harness

their contribution in the overall development of society.

To achieve the above, a three level implementing structure has been created:• Gender Resource Centre- Suvidha Kendra at the grass root level. These are run by

NGOs• District Resource Centre at every district, operated by a district Nodal NGO• Program Monitoring Unit at the State Level

The Deepalaya GRC is implemented in the slum clusters in West Delhi wherein the following activities were undertaken:• Non-Formal Education aims to provide functional literacy to women aged

15 years and above as well as provides non- formal literacy to promote School enrollment and prevent drop-out.

Health Camp organised by the GRC

20

Nutrition Camp

• Vocational Training Course Enrolment

Cutting & Tailoring 15 Beauty & Culture 24

In addition to providing the training, the GRC also provides forward and backward linkages with Banks and Financial Institution and Government Schemes such as Swarn Jayanti Shahari Rozgar Yojana (SJSRY), Rashtriya Mahila Kosh etc.

• Health services have focused on sensitizing women towards their health needs and promote good health seeking behavior. In the period between October’09 and March’10. Health Camps have addressed over 500 people on various issues. Two hundred beneficiaries have directly benefited from the services of a gynecologist, pediatrician and general physician.

• Nutrition Camps add further impetus to the health focus as data shows high nutritional deficiencies among Indian women. In the period upto March.2010, pregnant and lactating women were particularly addressed by a trained dietician who also taught them to cook to retain the nutritional value of the food.

• Legal Camps: These camps have provided the women with basic awareness about the legal rights and provided them legal aid through approved Government Bodies like the Delhi Commission for Women, Delhi Legal services Authority, Mahila Panchayat.

• Economic Empowerment has also been addressed by formation of Self Help Groups and linkages for Micro- Finance. In the six months of the program, three SHGs were formed with thirty six members and a total savings of 8̀200.

Justice delayed... but not deniedMs. Harmit Kaur a resident of Guru Nanak Nagar lived with her husband and three children aged between 3years and 12 years. Harmit had been facing a lot of domestic violence and had been thrown out of her house by her husband Kala Singh. All attempts by relatives and neighbors to resolve the issues went unheard.

Harmit Kaur attended the legal awareness camp at Deepalaya GRC and discussed her situation with the Counsellor Ms. Chitra Panchkaran. The case was referred to ‘*Vikasini’* ‘ a Family Counseling Center. Patient efforts made by the GRC team to meet Kala Singh paid dividends with Kala Singh all matters discussed and differences sorted out. The extended family was also counselled and all were advised to make a fresh start. A written assurance was given by Kala Singh that he would be fully responsible for and improve his behavior towards his wife and children . Harmit has since moved back to her matrimonial house and the GRC team is in regular touch with the family.

Legal Literacy Camp

21

Steadily closer to health and

well-beingDeepalaya believes that the

concurrent development

of preventive and promotive health is crucial

to the well-being of those who are unable to afford regular

health-care. The key initiatives in the area

of health focus on providing health-care, developing

health seeking behaviour and

strengthening existing health

delivering mechanisms in the target communities.

Deepalaya’s health services are centred on two areas -

Haryana and Delhi.

Chameli Dewan Rural Health (Haryana)

Supported by the Dewan Foundation, UK, the CDRHC has been functioning from Gusbethi since 2005 to provide healthcare services to the disadvantaged communities in 22 villages of Mewat, Haryana. The region has a predominantly Meo-Muslim population and working with the community to discard several superstitious practices has been a unique challenge. Over the five years, through constant effort, our staff has succeeded in reversing certain traditional practices like discarding the colostrum after birth and not giving immunization to newborns in the belief that it would be harmful. The program consists of a Base Clinic every day at Gusbethi and a Mobile Clinic which visits the neighbouring villages daily. The medical team of two lady doctors (including a gynaecologist) is seconded by the St. Stephens Hospital New Delhi, which has a very strong Community Medicine intervention program. (See table on Achievements of Chameli Dewan Rural Health and Mobile Clinic, Gusbethi)

Highlights1. The focus during the year has been on Reproductive Child Health, introducing

family planning, increasing the number of institutional deliveries and immunization of newborns. There has been a remarkable improvement in all three areas.

22

2. The average number of patients attending the clinic per day has increased from 52 last year to 57 in 2009-2010.

4. A constant schedule of awareness programmes has had a significant impact. Awareness on issues of immunization, Breast Feeding, Antenatal Care and Postnatal Care, Anaemia, Tuberculosis, Water-Borne Diseases, malnutrition, Pneumonia, HIV/AIDS, Old-Age related problems and others were held throughout the year.

5. Community Health Volunteer training was conducted twice in the year. Volunteers were given training on antenatal and postnatal care, recognizing dangerous signs during pregnancy and family planning methods.

6. Programs aiming at promoting psycho-social wellbeing have also been conducted. Adolescent girls’ group meeting and eligible couples’ meeting were conducted to address issues from early age marriages, menstrual hygiene and superstitions to the importance of mutual respect in marriages and the importance of budgeting, family planning and girl child education.

7. World Health Day programme, Anti-Tobacco Day programme and 2 Aahaar Melas (Nutrition Fairs) were held during the year.

8. Awareness Programs were conducted on issues like Immunization, Skin Disease and Scabies, Breast Feeding and weaning, Antenatal Care and Post natal care, Anaemia, Family Planning, Child care during harvest season, Malnutrition, etc.

9. The Clinic has regularly provided the much needed medical care and support to the 110 children of the Residential Care Home located within the same campus

Table 5 - Achievements of Chameli Dewan Rural Health and Mobile Clinic, Gus-bethi

Patients treated through the Mobile Clinic 9624Number of villages reached out by the Mobile Clinic 22Patients treated through the Base Clinic 4561Referrals made 243Immunizations 5475Health talks / Counseling 8328School Health Awareness Programme 2485People who adopted Family Planning measures 606Health Camps 902

The ray of awarenessBhawani Singh, a resident of village Padheni, is a farmer by occupation. He was known in the village to be a very hardworking and diligent person. In mid 2009, he noticed that he was not as energetic as before and was plagued by frequent cough (with expectoration) and loss of appetite, the family was at a loss as they had never seen Bhawani fall ill. On his routine visits to villages, our health worker Mr. Ashok Kumar came to know of Bhawani’s health. Realizing that the symptoms indicated TB, Bhawani was advised to get a sputum check at the local Primary Health Centre. The results were positive.

Ashok being the local DOT’s (Direct Observed Treatment Provider) provider, ensured that Bhawani took the medicines daily and monitored him closely. Seven months down the line Bhawani’s condition improved. Bhawani has now recovered fully and is back to work. His family is relieved no doubt and the villagers no longer consider TB a dreaded disease.

23

A. P. Dewan Memorial Clinic, KalkajiEstablished with the aim of providing health care services to the slum and underprivileged areas of South Delhi, the clinic covers an area of 3 km around Kalkaji. This year, apart from providing on curative services, the clinic team has also worked on strengthening the existing health-care system through developing linkages with government hospitals and dispensaries.

Highlights1. A total of 6559 patients were treated at the clinic during the year. An average of

22 patients visited the clinic daily. Patients were charged a nominal registration fee and 50 per cent cost of medicines, which greatly facilitated them to follow the prescription. 55 patients were referred to Government Hospitals and other institutions for specialized care.

2. Over 70 per cent of the patients visited the clinic more than once, strengthening continuity of treatment and a relationship of trust with the clinic and its services.

3. 1367 house visits were made during the year. These were aimed at ensuring that patients followed the prescriptions and combined with campaigns about sanitation, hygiene, cleanliness and awareness about disease prevention.

4. The Clinic also organized various awareness campaigns about community health and hygiene, sanitation and prevention of communicable diseases.

Forging New PartnershipsDeepalaya partnered with the Public Health Foundation of India (PHFI) for a Health Literacy Campaign on Cervical Cancer and Diabetes, in the slums of South Delhi. PHFI selected Deepalaya to partner with because of its several ongoing interventions in low resource areas. The pilot phase targeted women from six

ne, cleanliness and awareness about se prevention. linic also organized various ness campaigns about

munity health and hygiene,ation and prevention of municable diseases.

ng New ershipsya partnered Public Health on of India (PHFI)

alth Literacyn on Cervical

and Diabetes, ums of elhi. PHFI Deepalaya

er withof its

ongoing ions in urce he se

24

communities and created awareness about the environmental and individual lifestyle risks of these diseases and clarified the myths surrounding them. Women from the community were identified, exposed to an in-depth training, after which they designed and implemented their own social marketing strategy based on community based interactions by them and wider dissemination using events. 60 women were trained from all locations who further spread the knowledge among their communities..

Community Health Program in DelhiWith linkages with various government hospitals, Deepalaya endeavours to reach out quality health care to various communities in Delhi. The R. P. Centre for Ophthalmic Sciences team regularly visits communities in South Delhi and provides basic eye care. Surgical cases are referred to the Base Hospital

Table 6 - Community Eye Camps

No. of Camps conducted 144Patients screened for various eye ailments 4195Patients operated upon for Cataract 396

Highlights1. Over 330 patients attended Awareness Camps on Family Planning and 6500

availed of the various services provided2.Regular Immunization camps were conducted in all locations where over a 5000

children benefited 3.Awareness Camps on Tuberculosis, HIV, Anemia deficiency and prevention of other

communicable diseases were held throughout the year at various locations.

Health Counselling Camp organised under the Rural Health Programme

25

The power of differenceThere is great power and potential in this small, hyphenated word: differently-abled. In the, lie hidden reserves of great will and indomitable spirit, the very substance that makes us transcend the merely physical world of limitations. It is this conviction that has driven Deepalaya to engage the differently-abled as well as the general community in programmes that change common perceptions and attitudes. These programmes also provide professional care and a range of specific services to the beneficiaries.

Deepalaya Special UnitThe Special Unit at Gandhi Basti, Okhla Phase-III, New Delhi, is at the core of our interventions aimed at the differently-abled A total of 60 children are enrolled at the

Special Educator giving individual

attention to a child with special needs.

Mainstreaming the Differently-Abled

26

centre and are provided special education by using speech therapy, physiotherapy, specially formulated teaching and learning materials and training for latent talent development. Parents are regularly counselled to prepare the whole family for the main-streaming of the child. (See table on Enrolments at Special Unit)

Highlights1. 22 new students were enrolled at the Special Unit this year. 2. Four children have been main-streamed into formal school. All the children who

have been mainstreamed are regularly followed up for remedial training.3. Community and home visits are an integral part of the programme, facilitating the

reworking of myths and attitudes as well as a way of ensuring regularity of the children and preventing drop-outs.

4. The assessment of each child is done through a professional agencies like National Institute of Mental Health and Individual Education Plans are drawn up for each child based on the assessment.

5. Our very special achievers, Reena and Brijesh, who made us and the whole country proud last year by winning individual medals at the World Winter Games organized by Special Olympics in Idaho, USA, are continuing in good form. Along with another of our students, Digamber, they have participated in the unified sports demonstration held by Special Olympics Bharat- Delhi at Lady Irwin College, Delhi

6. The Deepalaya Special Unit took the initiative of organizing District Games for special children on the 1st and 2nd December 2009. The event saw participation from 11 schools and NGOs working with the differently-abled.

7. 12 students participated in the Yamuna Cleaning programme at Kudsia Ghat. Most importantly for us, our students Reena and Brijesh gained exposure and confidence by presenting their views through sign language at a Press Meet organized on November 25th that was covered by the media.

8. This year, students from the Special Unit had a strong presence in the yearlong calendar of cultural and social events - a workshop on Art and Craft organized by the National Museum, the annual Mahanagar Telephone Nigam Limited Perfect Health Mela, International Disability Day,Inclusive Cultural Fiesta, Laxman Public School, and at the Paryaavaran Haat at South Delhi

9. We were made proud by our student Rakesh, who was felicitated as Student of the Year at SAMMAN, (Nation’s Pride Award) held by Special Olympics, Bharat, on December 20, 2009. Our staff member, Babita, was also felicitated for her achievement in the field of special education

Therapy on Wheels (ToW)

Driving special therapy to the doorstep

August 2009 saw the formal launch of the “Therapy on Wheels “project which has been supported by the Steel Authority of India Limited. The Bus operates from two locations at South Delhi – Jagdamba Camp and Bhoomiheen camp. 18 beneficiaries, from ages 3 to 25 years, are being provided regular rehabilitative services. These include special education, speech therapy, occupational therapy, physiotherapy as well as involvement in sports and creative activities. (See table on Beneficiaries of TOW)

Highlights1. Involving the family and community has been fundamental to the success of Therapy on Wheels. With regular counselling, the project staff also disseminates information about different types of government schemes available for the differently-abled.

Special Instructor with the child

in the Therapy on Wheels

27

2. At the behest of the Special Unit team, 13 beneficiaries registered at the Disability Camp at the Madan Mohan Malviya Hospital and received disability certificates, DTC passes (travel), identity cards and other necessary documents which will further facilitate them becoming a part of the mainstream society.

Bridging possibilities – career training for the differently-abled

Enrich the Life of the Differently-Abled Through Development of Communication and Livelihood SkillsThis unique project to support livelihood generation for the

differently-abled, with the support of Huawei Technologies, China, has successfully

completed its first year. It has now entered its second year. The three year

project aims at imparting vocational training in specific job-oriented

courses to 50 young people from underprivileged

areas of south Delhi. In the first year, 15

beneficiaries have successfully completed their training. 8 completed

the Computer Course, 4

completed the Dress Making

course and 3 completed the Beauty Culture course. 14 new students have already been

enrolled for the second batch.

Highlights1. The programme motivated two beneficiaries,

Sapna and Deepmala, to completing schooling from the NIOS.2. When Sapna found placement in a company as a computer data

operator, her instructors were among the first people she called to share her joy at the success of their joint effort.

3. Deepalaya has maintained an ongoing contact with the first batch of beneficiaries through regular counselling. A workshop on career counselling and placements was held in February 2010 to facilitate students in continuing their education as well as careers pursuing.

4. Beneficiaries of the dress-designing programme for the first year are now employed at export houses and tailoring shops. Beauty Culture certificate holders are either employed by parlours, or are working as free-lancers, earning as much as ` 5000 for a day during the festive/wedding season.

IOCL Computer Centre for the

course ancourse. 14 n

enrolled for the

Highlightsg g1. The programm

Sapna and Deepmala, to com2. When Sapna found placement in

operator, her instructors were among the f

DTC passes (travel), identity cards and other necessary documents further facilitate them becoming a part of the mainstream society.

Bridging possibilities – career training Bridging possibilities – career training Bridging possibilitBridging possibilities – career ties – career training aining differently-abledyydifferediffeffere y-ytly-antlyly-yy-ablebledd

Enrich the Life of the Differently-AbledThrough Development of Communand Livelihood SkillsThis unique project to support livelihood generat

differently-abled, with the supportTechnologies, China, has succ

eted its first year. It hered its second year. project aims at impar

training in specificcourses to 50 y

from underpareas of s

In the fben

h

Ccom

Technologcomple

entep

The children of the Special Unit performing during the MTNL Perfect Health Mela 2009

28

differently-abledThe Indian Oil Corporation Limited Computer Centre is run by Deepalaya at Sanjay Colony, Okhla Ph II and was established with the support of IOCL. Now in its second year, the programme is continuing with providing computer software skills to the differently-abled. The centre offers two courses-Basic and Advanced- certified by the Jan Shikshan Sansthan (JSS).

Highlights1. Sabnoor, an 18-year-old beneficiary, completed her basic and advanced courses

in the first year and expressed a keen interest in pursuing a multimedia and animation course. Seeing her talent and determination, she was registered with the Oxford Software Institute, where she cleared her entrance exam. She was enrolled in the course on May 15th 2010, under the Huawei Project, and is well on her way to becoming a multimedia professional.

2. Computer literacy was provided to 24 differently-abled beneficiaries.3. Five students have successfully completed the basic computer course and have

enrolled for the advanced course.4. Ten students have appeared for the examination for certification conducted by Jan

Shikshan Sansthan (JSS).5. A total of 15 students are enrolled for the job-oriented courses.6. Six students got the opportunity for latent talent development.

Enrolments at Special UnitTable 13 – Enrolments at Special Unit

Condition Number of childrenHearing Impaired 21Mental Retardation 13Cerebral Palsy 12Physically Challenged 4Multiple Disability 10Total 60

Beneficiaries of TOWTable 14 – Beneficiaries of TOWCondition Number of children

Mental Retardation 6Cerebral Palsy 6Autism 2Down’s Syndrome 2Post-Polio Residual Paraly-sis

1

Brain-degenerative disorder leading to sudden onset of quadreparesis

1

Total 18

Deepalaya students

during the International

Disability Day, 2009

29

Every year, thousands of children leave their homes due to one reason or the other – domestic violence, death of immediate family and care-givers, psycho-social and physical abuse, extremely poor living conditions etc – the end result is a bruised childhood. Such a child, if subjected to any of these conditions is highly vulnerable to a dark adolescence and an even darker adult life.

Deepalaya’s Institutional Care Programme located at village Gusbethi is a unique rehabilitation concept, wherein Deepalaya phases in at the time when a child is most susceptible to lose his/her innocent years to the cruel world out there, takes good care of them and prepares them for the life which lies ahead, and phases out when the rehabilitated is ready to take the world on its own.

110 children (64 boys and 46 girls) coming from difficult circumstances (street/run-away children, victims of child abuse, children of those of lifetime convicts, HIV/AIDS patients, sex workers and other vulnerable categories) are under our care presently. These children have been identified, brought from the railway platforms and streets and through the efforts of other NGO’s like Scope Plus, Anti Trafficking Network, Sahara, Mahila Jagriti Samiti, Missionaries of Charity, Nirmana, All India Women’s Conference, Child Watch India and through various individual references.

All the children attend school. English speaking is encouraged as a habit amongst the teachers and students. Apart from the learnings at he School, all the students are provided with remedial education in the Hostel. Doctors at Chameli Dewan Rural Health Clinic, functioning within the campus take care of health of all the children. Regular health checks up, camps and workshops are arranged for the children. Nutritious balanced meals are provided, based on a diet chart drawn up in consultation with dieticians.

The daily time table at the Hostel is structured to include scope for rest, academics, play and recreation. Inter House competitions keep them on their toes and bring out the hidden talents in the children. All students are encouraged to participate and the campus is now witness to a number of budding singers and dancers like Jeetender, Shivani, Samruti, Umang. Mentionable here is the fact that these children have overcome the traumas of the past and now ready to take on all the opportunities, life has in store for them. Special Computer Classes and library time are also slotted in order to build up their skills further.

Children maintain a regular contact with their natural families as we believe that the natural family unit is the basic unit of all bonding relationships. Parents / extended families are encouraged to call once a month, meet with their children twice a year and take them out for short breaks. The families are themselves going through

various hardships and send the child / children away to ensure their mental and physical well being. That they do not abandon their

children is proven by the fact that 8 children were taken back by their families when they had improved

upon their social and economic situations.

Highlights1. At both the Hostels, the

children have set up a small garden and carefully attend

to it. The Girl’s garden is called the Eve’s Garden while the boys have named theirs after the various Houses in the Hostel. 2. Birthdays of

staff and children are celebrated without fail.

Institu

tional Care

30

3. All religious festivals are celebrated and this helps children to understand the different religions and be more accepting of the same. It is not an uncommon sight to see the Hindu children observing roza along with their Muslim friends and vice versa.

4. 15 students participated in the Inter NGO Competition and won the second prize for their dance performance and the skit “War against Good and Evil”

5. With the support of a team from Accenture, a Corporate partner, children learnt to make paper bags

6. This year saw an increased placement of student interns and volunteers at the Hostel in Deepalaya Gram. This not just brought in much relief to the regular caretakers but also brought in much variety in the activities and management of children. The interns have been from reputed Management Institutes as well as Social Work colleges

7. Volunteers from across the seas have added a great value especially in building up the language skills. Credit goes to Ms.Corrie Drix,(Netherlands), Mr.Sho(USA), Evylene and Naomi ( Canada) for adding a special touch to the rehabilitation process

The Smile restored

12 year old Ashu had been identified at a whole sale vegetable market in South Delhi in the year 2007. He was then taken into the care of Deepalaya Swagat Kendra running there. In 2008, when the Centre shut down, Ashu was transferred to Deepalaya Gram. Ashu could not recall anything about his family. He had always been a very temperamental child and very possessive of his belongings and the attention of his favorite caregivers. He settled in well at Gusbethi and soon made many friends, became a well behaved young boy and was noted for the “ever smiling face”.

In June 2009, he suddenly made a mention of Allahabad where he stayed as a child and recalled his mother and a landmark near his home. After ensuring that he was indeed serious, Deepalaya made contact with Child Line Allahabad. (CL is an emergency Helpline for children in distress and has a strong network around the major metros and cities). Our counterparts were able to trace out his mother Akhtari and it was an emotionally laden moment when Ashu was reunited with his mother in Aug 2009.

Reaching HighAjeet Kumar Mahato and Jacky Bharti, two of the first batch of students who moved to Deepalaya Gram have made us proud. Both moved out after completing their secondary school education and started working in an up-market private school in Delhi in Nov 2008. Undeterred by their responsibilities at school they enrolled for their senior secondary education through the NIOS. Ajeet had completed a 6 month diploma in Computer Networking and Application and started working with the Computer Department in the school. Jacky joined as an office boy and was soon looking after practically every Administration related work at school

Although the boys moved away, Deepalaya has always been their family. Vacations, festivals, birthdays have always brought them back to the Deepalaya Gram campus. They serve as positive role models to all the other boys and girls at the Hostels.

Jacky and Ajeet have recently qualified their senior secondary schooling and now look forward to training in Physical Education, Computer Application respectively. What kept them going despite the fact that they were earning and away from the watchful eyes of Deepalaya Hostel rules- “the values that Deepalaya has given us. We always wanted to complete schooling and then become graduates. That time has come now. When we look back at our childhood and the moment Deepalaya’s Ram Singh uncle first befriended us and brought us here, we realize how lucky we are,” they said.

Ashu

Ajeet and Jacky

31

In the Financial Year 2009-10, we received support from different Corporates, individual donors, foreign foundations and sponsorships. The support was under the financial as well as employee volunteering support. The total fund raised during this year was ` 5.5 corers under the following categories:

Corporate fund raisingDeepalaya received support under the Corporate Social Responsibility initiatives of its corporate partners. While Hewitt, Bechtel, DHL and CISCO added to the new partners’ list, Amway continued supporting the education of 22 children at Deepalaya School. Oriflame India through its parent company, the af Jochnik Foundation, Sweden extended support for the fourth year to educate a 1000 Deepalaya girls. Notable to mention is that Oriflame for the first time deviated from its policy of supporting projects for only three years. In February 2010 the Company launched the Power of Kiss initiative which aimed at raising more resources for girl child education. ` 6 per lipstick sold in the month was pledged for girl child education at Deepalaya. The event received wide media publicity.

Huawei Telecommunications continued for the second year, the support for Skill Training of the Physically and Mentally challenged. CISCO renewed its commitment to helping children from distressed backgrounds by starting its employee pay roll

32

programme.

The Corporates not only supported with funding but also engaged the children through various employee volunteering programmes which brought in much innovation and fun at the different projects. Pay Roll giving continued through Give Foundation, Charities Aid Foundation and the Axis Bank.

Institutional fundingDeepalaya raised money from foundations like Colveta, Intrepid, Ram Jethmalani Foundation (sponsorship of 50 children at Deepalaya School) along with Shinnyo-en Scholarship programme.

Direct Mailing / Individual DonationsDeepalaya raised ` 4204129 under DM and acquired 128 new donors through cold mailing. Donors continued to receive prompt feedbacks, special greetings and invitations to various Deepalaya events thus making them feel a part of this large family. Monthly updates about various events and happenings at

Deepalaya were shared through the electronic newsletter.

Donation BoxesThe total income from Donation Boxes was ` 591776. Donation Boxes not only help us raise money but are also a very effective medium to increase the visibility of the organization, and to provide feedback to our donors. This year 132 new donation boxes were placed in different market locations. Currently, Deepalaya has a total of 603 donation boxes placed in and around Delhi / NCR.

Child SponsorshipThis year, Deepalaya acquired 308 new sponsorships (including institutional and individual donors). 70 percent of the existing sponsors renewed their sponsorship support. New categories like sponsorship of destitute children, part sponsorship of children studying at Deepalaya School, Kalkaji Extension, gave sponsors a wider variety to make a choice from.

Regular and prompt communication, especially updates from the children, kept the sponsors animated.

CommunicationDeepalaya came up as a brand in the eyes of the media last year after witnessing an impressive growth in the organization’s work and activities from many years. It received coverage from prestigious media houses like The Hindu, The Times of India, The Hindustan Times, The Tribune, The Pioneer and The Statesman. Besides, there were around 25 print media appearances in The Mint, Navbharat Times,Mathrubhumi, Malyala Manorama Punjab Kesari, Chakmak magazine for children, Outlook Money, Mail Today, Amar Ujala, Dainik Jagran and The Indian Express this year.

The electronic media, too, featured Deepalaya. Apart from news channels like DD National, P7 News, Focus TV and Ayur Living India Channel, radio stations like Radio Mirchi, Radio City, Meow 104.8 FM and All India Radio made a special impact with their announcements on various events of Deepalaya.

33

At Deepalaya our aim is to help people keep pace with the latest and the best. We understand that the employees form the heart of an organization, and only when they perform the best would we be able to deliver the best to our stakeholders.

Talent acquisitionDeepalaya has an established brand image which is clearly evident in our recruitment process. To quote some figures -As on 31st March, 2010, Deepalaya has on board a team of 387 people as against 346 in the beginning of the year. This includes regular employees, part time consultants, social entrepreneurs and volunteers. The impact of recession in the beginning of the year did not leave Deepalaya untouched, but we made a conscious decision to work together to fight the same. Last year saw us take on employees from fields of finance, social work, teaching, medicine, counsellors, IT, special education, beauty culture, MBA and fashion designing.

Recruitment systemWe also introduced a competency based recruitment system where the candidates were interviewed based on 12 competencies identified in the performance management process so as to be able to establish a common footing for all processes in Deepalaya. Lead time (time from the date of creation of vacancy to the date of closing the position), reduced from 52 days (last year) to 49 days. In addition, this year we initiated a process to gauge the reaction of candidates to our selection processes and to promote Deepalaya Employer Brand Image. 82.5 percent candidates expressed that our interview processes were unbiased. Some of the comments from our candidates were:• “Watching Deepalaya Movie gave inspiration to work hard for success”.• “Interview was a good procedure and it got over soon”.• “All workers are playing an effective role and working environment is up to the

mark”.• “Staff were cooperative and good and the quality and standard of interview was

good”.• “I like the cooperation of interviewers. They have given me chance to speak”.• “It was very lengthy but I enjoyed giving the interview”.

Learning and development initiativesIn order to keep pace with the ever increasing challenges of professional life Deepalaya employees are encouraged to attend programmes which will build their capacities to perform better. Last year Deepalaya employees attended 32 trainings and six conclaves / seminars on various subject ranging from fundraising, teaching methodologies, general administration, etc.

Employee Morale SurveyFor any organization to go ahead in its field of operations it is imperative that it has the pulse of the employees. To that end Deepalaya introduced Employee Morale survey in 2004-05. The feedback has helped strengthen processes on an ongoing

34

basis. The survey is not compulsory and confidentiality and anonymity are strictly maintained. The findings of the survey for 2008-09 and 2009-10 are compared in the table given below. It is good to note that Deepalayans are still strong on the sense of commitment and accountability topping the chart. It is also worth noting that despite the fact there is an overall increase in the faith for Deepalaya Management, the leadership quotient seems to have come down considerably. This could also be due to the fact that there has been a major change in Deepalaya Management, and organization is still adapting to it.

Performance Management SurveyPerformance Management Process is a means to establish a model of communications across the organization and helps all employees come on the same page as far as their performance vis a vis organisational goals are concerned. The process facilitates healthy interaction between line manager and employee. This year Deepalaya was able to conduct only two reviews as against the norm of three due to various constraints.

Interns and VolunteersInterns and Volunteers are a very important part of our team and they also act as Deepalaya Ambassadors. 45 Interns and 33 volunteers have been associated this year and worked at various projects of Deepalaya. Out of 45 interns, 40 were from different states of India and 3 were from foreign countries. Likewise, 15 Indian

volunteers and 18 Foreign Volunteers got associated with us in the last year starting from April, 2009 till March, 2010.

Corporates like Nestle, Genpact and Inner Space Consulting have also been volunteering their services for Organizational Development and Child Counseling and training.

Young Deep – the voice of youthAnother new initiative which was taken to involve the youth of the organization to be an active body in decision making where staff in the age bracket of less than 30 years were brought together. The group would be involved proactively in discussing about the organization and eventually also chalking a career path for themselves in the organization. The group calls themselves ‘Young Deep’. The bracket of 30 years was kept keeping in mind the average age of 35 years.

Others• HR Networking- where Deepalaya drafted HR guidelines for three Partner NGOs-

Alamb, Aradhya and BNS (Bhartiya Navdeep Samiti).• 9 Staff Meetings were organized in the last year.• Staff Welfare activities like birthday wishes, farewell and soft loans were also

provided to for the same.• Deepalaya staff at the Corporate Office also took an initiative and organized a self

funded picnic to Sohna Tourist Complex.

35

Credibility and Transparency

Institutional GrowthDeepalaya’s growth has been cumulative and it has brought in diversity as a result, Deepalaya could take up innovation activities in a transparent and credible manner. Deepalaya meets all the norms defined by the Credibility Alliance and this assures all our supporters that their money is put to the intended use.

Details of International TravelDuration Name and Designation Purpose Amount

29 Days Rtn. T.K Mathew Secretary and Chief Executive

IFCW Board Meeting, Meeting with Donor Agencies and to create new donor linkages

` 56,979

7 Days Rtn. T.K Mathew Secretary and Chief Executive

To attend World Forum and IFCW Board Meeting

` 91,961

Details of National TravelName Designation Place of

TravelNo. of

days

No. of

visits

No. of per-sons

Purpose Amount `

Board Members

NIL

Chief NIL

Staff As per details attached

Ms. Sudha Parthasarathy

Executive Director

Delhi to Mumbai & back

1 1 To attend workshop on Child Protection

8,700

Mr. Mathew Jose Dy. Director (F&A)

Delhi to Bharatpur and back

2 3 To attend a court case proceedings

2,975

Mr. Mathew Jose Dy. Director (F&A)

Delhi to Goa & back

7 1 To attend the workshop and Training conducted by Sa-dhan on Micro Finance

15,658

Ms. Vasudha Sondhi

Senior Manager - HR

Delhi to Almora and back

4 4 Project Monitoring

6,404

Ms. Vasudha Sondhi

Senior Manager - HR

Delhi to Almora and back

5 5 Project Monitoring visit and meeting with various beneficiaries of Micro Finance Project

11,919

Mr. Abraham George

Senior Officer - Admn

Delhi to Kollam, Kerala and back

5 1 Co- ordination of Foreign visitors and home visit to Scholarship applicants

5,472

Mr. Ajay Kumar Gupta

Officer - Program

Almora to Delhi and back

25 7 1 Project progress discussion and to attend Staff Meeting

8,518

36

Name Designation Place of Travel

No. of

days

No. of

visits

No. of per-sons

Purpose Amount `

Mr. Ajay Kumar Gupta

Officer - Program

Almora to Saharanpur and back

14 2 1 Project supervision and Community mobilization

2,346

Mr. Shahee Deepak Jr. Officer - Program

Almora to Delhi and back

5 1 Training on Micro Finance and for staff meeting

260

Mr. Brajesh Pathak Jr. Officer - Program

Tavru to Lucknow and back

5 1 To attend a training on Micro enterprise conducted by BIRD

939

Mr. Syed Nishat Jr. Officer - Program

Tavru to Lucknow and back

5 1 To attend a training on Micro enterprise conducted by BIRD

939

Mr. C P Gupta Sr Executive - Admn

Delhi to Allahabad and back

4 1 Restoration of Runaway child with his family

1,225

Mr. David Masih Sr Executive - Admn

Delhi to Chandigarh and back

2 1 Liaison work with Transport Department of Haryana

1,154

Mr. Kailash Singh Bani

Assistant - Program

Almora to Delhi and back

2 1 Training on Micro Finance and for staff meeting

704

Ms. Bhuwaneswri Alexander

Assistant - Program

Almora to Delhi and back

2 1 Training on Micro Finance and for staff meeting

704

We adhere to all accounting norms formulated by the Institute of Chartered Accountants of India (www.icai.org) and meet all those defined by Credibility Alliance (www.credibilityalliance.org)

Salary Slabs ` Male Female Total

< 5,999 0 0 0

6,000-9,999 46 84 130

10,000-14,999 19 27 46

15,000-19,999 19 8 27

20,000-24,999 4 5 9

25,000-29,999 7 22 29

30,000-49,999 2 2 4

Highest Paid Employee

Secretary & Chief Executive ` 59,094 pm

Executive Director ` 50,648 pm

Deputy Director (Finance) ` 45,469 pm

Lowest Paid Employee

Special Educator / Teacher ` 7,000 pm

Other team members like Social Entrepreneurs, Instructors, Animators, Volunteers and Interns

No remuneration is paid to Board Members except the Secretary and Chief Executive who is an ex-officio member.

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Funding PartnersForeign: Charities Aid Foundation, U. K • Stitching Kinder van Morgen, Netherlands • Dewan Foundation, U. K • Didi Fashion, Netherlands • Du• Education Trust, USA • Edukan Foundation, Netherlands • Father And Daughter Alliance, USA • Give Foundation • Interpid Travels, Australia • Jochnick af Foundation, Sweden • Pakhar Foundation, U.K • Shanty Foundation, Netherlands • Shinnyo en, Japan • U. S Embassy, New Delhi

Indian: Amway Opportunities Foundation • Axis Bank Foundation, Charities Aid Foundation • Delhi Kalyan Samiti • Public Health Foundation of India • Give Foundation • Tech Mahindra Foundation • Huawei Tele Communication • Hewitt Associates • Oil and Natural Gas Corporation • Mahindra Education Trust • NABARD • National Institute of Open Schooling • National Council of Rural Institutes • Ram Jethmalani Foundation • Samajik Suvidha Kendra • S.N Power Holding Singapore Pvt. Ltd. • J. Sagar Associates • Delhi Government • Department of Environment

Friends of DeepalayaMr. Arun Kapur

Mr. Avinash Pasricha

Ms. Devi Cherian

Mr. Dinesh Goel

Mr. Gopan

Ms. Gul Panag

Mr. Jyoti Sagar

Ms. Manpreet Brar

Ms. Nafisa Ali

Mr. Pavan K. Verma

Mr. Prem Singh

Ms. Prema Sagar

Mr. Raghu Rai

Ms. Sharon Lowen

Ms. Shovana Narayan

Mr. Suhel Seth

Deepalaya Board MembersMr A.J. Philip President

Mr T.M. Abraham Treasurer

Mr Y.Chackochan Executive Member

Mr K.V. Thomas Executive Member

Mr B.P. Thomas Executive Member

Mrs Elizabeth Issac Executive Member

Dr Ruby Kurien Executive Member

Mr T. K. Mathew Secretary & Chief Executive (Ex-officio)

Deepalaya D46, Institutional Area, Janakpuri New Delhi 110058, India

For any questions or would like to know more about donating to Deepalaya, Tel: +91 11 28525908 Email: support@deepalaya.org.

Resource mobilization Tel: +91 11 28525788 Email: resource@deepalaya.org

Employment / volunteering please Tel: +91 11 28520347, 28522263, 28525326 Email: hrd@deepalaya.org

UK: The Friends of Deepalaya DELVYNS, Gaston Street, Colchester CO 7SD, UK Tel: +44 01206 298675 chris.tuppen@btinternet.com

USA: Deepalaya Foundation 16031 Sweetwater Creek Drive Houston, TX 77095 USA Telefax: +1281 861 0183 Email: deepalaya.usa@gmail.com

Germany: Foerderverein Deepalaya Niederrhein e.V Rheinstrasse 248, 47546 Kalkar, Germany Tel: +49 28 24-5117 Email: alfons.ruetter@t-online.de

Website: www.deepalaya.org

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