Define Management Chap-02

8/14/2019 Define Management Chap-02

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IN THE NAME OF ALLAHIN THE NAME OF ALLAH

THE MOST MERCIFULTHE MOST MERCIFUL

THE MOSTTHE MOST

GRACIOUSGRACIOUS


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PresentationPresentation

Definition of ManagementDefinition of Management

PRESTONPRESTONUNIVERSITYUNIVERSITY

ENGINEERING MANAGEMENT

CHAPTER NO.2


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What is ManagementWhat is Management

There are several answers to this questionThere are several answers to this question Is management an art or scienceIs management an art or science Neither are bothNeither are both Management is the use of techniquesManagement is the use of techniques Some do thingsSome do things Others get it doneOthers get it done Yet others coordinate themYet others coordinate them And some one leads themAnd some one leads them Coordinating work activitiesCoordinating work activities


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ManagerManager

Person who tells that what to do andPerson who tells that what to do and

how to dohow to do

Some one who works with andSome one who works with andthrough other peoplethrough other people

Accomplish organizational goalsAccomplish organizational goals

Who get things doneWho get things done


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The history of managementThe history of management Engineering and management grew hand inEngineering and management grew hand in

handhand

Pyramids in Egypt are good examples ofPyramids in Egypt are good examples of

engineering, supervision was good exampleengineering, supervision was good exampleof managementof management

Management as profession is relatively newManagement as profession is relatively new

U.k. established professional group ofU.k. established professional group of

engineering management in 1970engineering management in 1970


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Types of ManagerTypes of Manager

Management levelsManagement levels

Interaction between the various levels of management with in anInteraction between the various levels of management with in anorganizationorganization

Communication can occur to any number of levelsCommunication can occur to any number of levels

Managers mangersManagers mangers Other mangersOther mangers PeersPeers Other subordinatesOther subordinates Subordinates SubordinatesSubordinates Subordinates

Own subordinatesOwn subordinates


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Managements stylesManagements styles

AdministratorsAdministrators

Time serversTime servers

ClimbersClimbers

GeneralsGenerals

SupportersSupporters

Nice guysNice guys

BossesBosses


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AdministratorsAdministrators

apply company rules and regulations forapply company rules and regulations forsolving problemssolving problems

they live by the bookthey live by the book the show total loyalty to thethe show total loyalty to the

organizationorganization They are very formal in their approachThey are very formal in their approach They aspect to be in black & whiteThey aspect to be in black & white They are very logical & practicalThey are very logical & practical


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Time serversTime servers

o Generally older mangers who haveGenerally older mangers who have

lost interest in their jobs.lost interest in their jobs.

o Marking time until retirementMarking time until retiremento They are called time serversThey are called time servers

o If motivated can become valuableIf motivated can become valuable

assetasset


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climbersclimbers

They are driven by extreme personal ambitionThey are driven by extreme personal ambitionto get to topto get to top

They want to achieve and to be seem toThey want to achieve and to be seem to

achieveachieve

Peruse personal growth through fare means orPeruse personal growth through fare means orfowlfowl

Become de motivated if they failBecome de motivated if they fail

Personal knowledge is very important for themPersonal knowledge is very important for them

They look after those reporting to themThey look after those reporting to them


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SupportersSupporters Maintain balanced view about world n the restMaintain balanced view about world n the rest

Usually experienced managersUsually experienced managers

Apply their experienceApply their experience

Work with other people to achieve targetsWork with other people to achieve targets

Their personal technical knowledge is limitedTheir personal technical knowledge is limited

They are good facilitatorsThey are good facilitators

They recognize achievement n rewardThey recognize achievement n reward


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Nice guysNice guys

Usually weak-willedUsually weak-willed

More interested in being likedMore interested in being liked

Do not criticize their subordinatesDo not criticize their subordinates Productivity under nice guys is lowProductivity under nice guys is low

Often face conflictsOften face conflicts

Do not make many decisionsDo not make many decisionsYield to pressure very easilyYield to pressure very easily


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BossesBosses

These managers are bulliesThese managers are bullies They like to have their own way n bully staffThey like to have their own way n bully staff To enhance their own sense of powerTo enhance their own sense of power

Bosses are at all levels but normally at low levelBosses are at all levels but normally at low level Play by the book where it suits themPlay by the book where it suits them They expect recognition but do get itThey expect recognition but do get it Extremely inflexible , mistaken as strong mindedExtremely inflexible , mistaken as strong minded

In short term they show results but in the longIn short term they show results but in the longterm produce destructionterm produce destruction


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ManagementManagement

ResponsibilitiesResponsibilitiesThey deal with people, whose behavior isThey deal with people, whose behavior isdifficult to predictdifficult to predict

Managers have responsibility to the shareManagers have responsibility to the shareholdersholders

Employees of the company are also theEmployees of the company are also theresponsibility of managersresponsibility of managers

Managers have to manage customers internalManagers have to manage customers internaln externaln external


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ContinuedContinued

Managers have responsibility to communityManagers have responsibility to community They have to manage their competitorsThey have to manage their competitors They have to follow govt. rulesThey have to follow govt. rules They have to face natural environments nThey have to face natural environments n

hazardshazards Managers have to manage the labor marketManagers have to manage the labor market

problemsproblems They have to manage pressure groupsThey have to manage pressure groups Manager have to manage co financesManager have to manage co finances


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Management TasksManagement Tasks

PlanningPlanning

Corporate goalsCorporate goals

Performance standardsPerformance standards

Strategic planStrategic plan

Plan of actionPlan of action


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OrganizingOrganizing Splitting of the work into manageable tasksSplitting of the work into manageable tasks

Allocation of tasks to groups n individualsAllocation of tasks to groups n individuals

Tasks co-ordination n avoiding of duplicationsTasks co-ordination n avoiding of duplications

Responsibilities to be clearly definedResponsibilities to be clearly defined Alignment of peopleAlignment of people

Ensure staff focuses on common goalsEnsure staff focuses on common goals

Delegation of responsibilitiesDelegation of responsibilities


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IntegratingIntegrating Implementation of plan to achieve goalsImplementation of plan to achieve goals See the whole pictureSee the whole picture

Problems solving, coming out of implementationProblems solving, coming out of implementation

Leading the groupsLeading the groups

Creating interpersonal communicationCreating interpersonal communication Dispute solvingDispute solving

Maintaining the focus of the teams on goalsMaintaining the focus of the teams on goals


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MeasuringMeasuring

Measure must be taken continually throughoutMeasure must be taken continually throughoutthe implementation phasethe implementation phase

The costsThe costs

The use of skillsThe use of skills Progress on projectProgress on project The qualityThe quality The methods of measuringThe methods of measuring Addressing causes for delaysAddressing causes for delays RecognitionsRecognitions Enabling roleEnabling role


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The Engineering ManagersThe Engineering Managers

Technical considerationsTechnical considerations

Time factorTime factor

People factorPeople factor


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The Engineering ManagersThe Engineering Managers

Management is management, be it engineering dept. orManagement is management, be it engineering dept. or

grocery shopgrocery shop

Managing a technologically oriented co is requiresManaging a technologically oriented co is requires

technical skillstechnical skills Engineers now sit on boards of co,s instead ofEngineers now sit on boards of co,s instead of

accountants n marketersaccountants n marketers

Mainly engineers drift into managements after justMainly engineers drift into managements after just

attending a business courseattending a business course

They think management needs just the common senseThey think management needs just the common sense


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ContinuedContinued Or they get into management as senior managersOr they get into management as senior managers

Good engineer may not make a good managerGood engineer may not make a good manager

Some time engineers join management position when they are atSome time engineers join management position when they are atpeek of engineeringpeek of engineering

This of course a mistakeThis of course a mistake

Engineer managers still consider themselves engineers n startEngineer managers still consider themselves engineers n startworking on the benchworking on the bench

They must learn to get job done through othersThey must learn to get job done through others


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The time factorThe time factor

Time managementTime management

Stress managementStress management

Spend time on new designsSpend time on new designs

They must learn to shift from oneThey must learn to shift from one

task to other quicklytask to other quickly

They must learn managementThey must learn management

techniquestechniques


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The people factorThe people factor

Engineers find people problem the most difficult toEngineers find people problem the most difficult to

tackletackle

They must learn to command n leadThey must learn to command n lead

They must be good negotiatorsThey must be good negotiators

Must learn to delegate authority n responsibilityMust learn to delegate authority n responsibility

Must be able to review progress in review meetingsMust be able to review progress in review meetings


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ThanksThanks

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Define Management Chap-02