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GET THECONFLUENCE APP
Welcome to
New Orleans
Welcome to Confluence 2018 – NIIT’s annual customer conference at the Roosevelt, New Orleans.
This year, our theme is, “Delivering Extraordinary Value”. Many organizations are looking to reinvent themselves as new digital technologies and business models increase digital disruption across industries and generations. The challenge is that this reinvention has to take place at an extremely rapid pace. As value propositions change, there is no better time for the L&D function to not only reinvent itself but also step up and become a high-value strategic enabler. The time has come for L&D to deliver extraordinary value to drive transformative people and business impact.
Our speakers will share their insights and journeys of creating, enabling and delivering unmistakable value. We hope you will enjoy the insightful sessions we have planned for you.
CONFLUENCE 2018 WELCOME TO CONFLUENCE 2018
PAGE 2 OF 12
Mr. Pelster is a Principal in Deloitte with over 25 years of industry and
consulting experience. In his current role, Mr. Pelster is the senior partner for
our Bersin by Deloitte research and products practice and is a senior
advisor to our Integrated Talent Management practice focused on issues
and trends in the workplace. He has recently led, supported or authored
key Talent research pieces to include Talent 2020, Human Capital Trends,
and The Leadership Premium. In his previous role as Deloitte’s Chief
Learning Officer, Mr. Pelster was responsible for the total development
experience of Deloitte professionals to include learning, leadership,
high-potentials, and career/life fit. Additionally, he was one of the key
architects of Deloitte University; Deloitte’s $300m learning facility outside of
Dallas. Mr. Pelster is also a former US Board Member for Deloitte
Consulting.Principal, Deloitte
Bill Pelster Featured Keynote
Ms. Johnson is a leading researcher on learning and careers. She has spent
the majority of her career writing about, conducting research in, designing,
and consulting on human capital practices. Her recent work includes
leading both the research on career management, which culminated in
Bersin by Deloitte’s Career Management Framework, and the High Impact
Learning Organization research, resulting in the latest L&D model, which
focuses on how organizations can leverage learning for career
development. Additionally, Ms. Johnson led the Human Resource
Competency Study with the University of Michigan and six other
professional organizations around the world, which resulted in her
co-authoring the book, HR Competencies: Mastery at the Intersection of
People and Business. Samples of her other work can be found in
publications such as CLO Magazine, HR Magazine, Employment Relations
Today, and Learning Technologies and Skills Magazine. VP, Learning and Development Research Leader, Bersin by Deloitte
Dani Johnson Featured Keynote
CONFLUENCE 2018 KEYNOTE SPEAKERS
PAGE 3 OF 12
Dr. Helen Papagiannis is a world-leading expert in the field of Augmented
Reality (AR). The author of the brand-new Augmented Human—the first
non-technical, accessible book on AR—she reveals how this technological
revolution will impact us and our organizations, and the opportunities that
lie within this rapidly growing industry. Dr. Helen Papagiannis has been
working with AR for a decade as a researcher, designer, and technology
evangelist. Dr. Papagiannis was named among the NEXT 100 Top
Influencers of the Digital Media Industry. She is the former Chief Innovation
Officer at Infinity Augmented Reality Inc. and Senior Research Associate at
York University’s Augmented Reality Lab. Dr. Papagiannis has presented her
interactive work and Ph.D. research at global conferences including TEDx,
ISMAR (International Society for Mixed and Augmented Reality), and ISEA
(International Symposium for Electronic Art). Her TEDx talk was featured
among the Top 10 Talks on Augmented Reality and Gamified Life. Prior to
her augmented life, Dr. Papagiannis was a member of the internationally
renowned Bruce Mau Design studio where she was project lead on
Massive Change: The Future of Global Design, an internationally touring
exhibition and best-selling book examining the new inventions,
technologies, and events changing the world.
Augmented Reality Speaker and Author of Augmented Human
Dr. Helen Papagiannis
Featured Keynote
Christopher Pirie has worked in the software industry for Oracle and
Microsoft with a focus on running workplace Learning, computer based
education, assessment, and e-Learning business units. Chris is currently the
General Manager for Global Learning at Microsoft. He served on the board
and was 2012 chair of workplace learning association – ATD, and currently
serves on the board of Humentum, an organization that serves the
International and local NGO community with professional training services
and helps build local capacity in support of humanitarian programs and
disaster relief. He is obsessed with the digital transformation of learning and
in particular Modern Workplace Learning as well as the power of learning
and teaching to drive business and social impact. Chris has a Degree in
Literature and Philosophy from the University of Essex in England, and has
studied in and worked with many professional development programs
including Stanford University Executive programs, INSEAD, and Wharton.
He is happy to take any opportunity to learn, or to travel.
General Manager, Global learning, Microsoft
Chris PirieKeynote Speaker
CONFLUENCE 2018 KEYNOTE SPEAKERS
PAGE 4 OF 12
Chris Smart is Head of MetLife’s Global Learning & Development
organization. In this role, he has responsibility for MetLife’s corporate
learning function covering Executive, Leadership, Mandatory, Associate
and Sales learning as well as learning technology and infrastructure. Prior
to taking on this role Chris was responsible for learning, technology,
administration and budgeting within Global L&D. Chris previously set up
and led the Global Sales Capability team managing a team of sales
capability development professionals based across the globe. The team
worked across all channels and regions. The team partnered with channel
and regional business leaders to scope, design and deliver sales
development programs. This included organisational development,
consulting, training design and delivery, as well as follow up coaching and
evaluation. Chris has 30 years experience in the financial services industry
working at a business to business and direct to consumer level in sales, L&D
sales and leadership roles for manufacturers and distributors. Chris holds a
Bachelor of Arts degree from Reading University, a UK Financial Planning
Certificate and Advanced Financial Planning Certificate for Pensions and
Taxation & Trusts.He lives in the UK and is married with three children.
Head of Global Learning & Development, MetLife
Chris SmartKeynote Speaker
Keegan Bowman is assistant vice president, leadership & management
development, in MetLife’s Global Learning and Development organization,
responsible for the design and implementation of broad-based development
programs for MetLife’s leaders around the world. Prior to her current role,
Keegan held various positions at MetLife and RR Donnelley focused on
improving workplace performance. With 20 years of experience creating
and implementing leadership, professional and technical live and online
programs, Keegan’s career has been focused on helping employees at all
levels get even better at what they do at work. She holds a master’s degree
in learning and organizational change from Northwestern University and a
bachelor’s degree in professional writing from Carnegie Mellon University.
AVP, Leadership & Management Development, MetLife
Keegan Bowman
Keynote Speaker
CONFLUENCE 2018 KEYNOTE SPEAKERS
PAGE 5 OF 12
Tim Munden has been Chief Learning Officer of Unilever since May 2016,
responsible for learning and development for Unilever globally, and is also
responsible for Wellbeing. Tim joined Unilever in 1993 as a graduate
trainee. His assignments have taken him to the Netherlands, Belgium, the
US and around the UK. He has served in different roles as in HR working
with R&D, Supply Chain, & Marketing, and helped to set up Unilever’s
global shared services organisation. Before becoming Chief Learning
Officer, he was Vice President of HR for Unilever UK & Ireland, one of the
largest businesses in the Unilever global organisation. In his spare time, Tim
works with non-profit organisations to enable young leaders from around
the world to develop their ability to make a positive difference in the world.
His particular focus is on how to help leaders know and lead from their
purpose, make ethical and sound decisions under pressure, and develop
the potential in the people and situations around them. Tim regularly
practices meditation and mindfulness. Tim has a Bachelor’s degree from
Manchester University in Politics & Modern History and a Master’s degree
in HR from the Manchester School of Management.
Chief Learning Officer,Unilever
Tim MundenKeynote Speaker
Max Meadow is MD for Consulting at EdCast. Max brings a wealth of
experience in building learning architecture to align program, process,
technology and organizations to support knowledge and skill development
for all phases of employee development. Max brings over 25 years of
experience in delivering learning projects in a variety of industries and
companies from medium-sized businesses to global enterprises. Max has
over 6 years’ experience with research in the Human Capital space,
serving as head of consulting for both Brandon Hall Group and Bersin &
Associates (Bersin by Deloitte.) Additionally Max has held senior positions
in Slalom Consulting, Deloitte, Saba, and RWD Technologies (GP
Strategies). Max began his career as a Nuclear Operator in the US Navy
Submarine program.
Managing Director, Consulting, EdCast
Max MeadowKeynote Speaker
CONFLUENCE 2018 KEYNOTE SPEAKERS
PAGE 6 OF 12
Bob CannanFormer President and CEO, Eagle Productivity Solutions
Guy WhitcherHead of Learning, Standard Chartered Bank
Jeneen FelderSenior Manager,Learning Services,Cisco Systems
Mark CousinoDirector - Functional Learning and Technology, Boeing
Allan FrameManager Global HR Learning Services, Royal Dutch Shell
Ken GoetzVice President, Global Learning Services, Red Hat
Stefan HaenischSenior Vice President, Knowledge Transfer & Education, SAP SE
Karen HumphriesSVP, Learning and Leadership Development, Regulatory Learning Executive, Bank of America
Maria Manning-ChapmanVP Research, Education Services, TSIA
Ria NichollsSVP, Regulatory & Enterprise Learning & Professional Development Executive, Bank of America
Alpesh PatelVice President, Global Education, CA Technologies
Clifford RiggsSenior Manager,Learning Services,Cisco Systems
Govind SundararajanDirector of Services, Rockwell Automation
Rita VanhauwenhuyseVP Group Talent & Learning, BP
Dr. Gregg Collins Ph.DChief Learning Scientist, NIIT
Vijay ThadaniVice Chairman & ManagingDirector, NIIT LimitedCo-Founder, NIIT University
Sailesh LallaEVP, Business Development, NIIT
Sapnesh LallaCEO,NIIT
SPO
TLIG
HT
SPEA
KERS
NIIT
SPE
AKER
S
Sailesh Lalla I EVP, Business Development, NIIT5:30 PM TO 5:45 PM Welcome Note & Overview
6:15 PM TO 7:00 PM
Dr. Gregg Collins I Chief Learning Scientist, NIIT7:00 PM TO 7:30 PM
TUESDAY, FEBRUARY 20, 2018
Chris Pirie I General Manager, Global Learning, Microsoft
5:00 PM TO 5:30 PM Registration
7:30 PM TO 10:30 PM Jazz in the Blue Room – Welcome Dinner
KEYNOTE
Sapnesh Lalla I CEO, NIIT5:45 PM TO 6:15 PM The Bar Keeps Getting Higher Everyday
WEDNESDAY, FEBRUARY 21, 2018
8:00 AM TO 5:00 PM Registration
8:00 AM TO 9:15 AMBill Pelster I Principal, DeloitteDani Johnson I VP and Learning and Development Research Leader, Bersin by Deloitte
7:00 AM TO 8:00 AM Breakfast
FEATURED KEYNOTE
9:15 AM TO 10:00 AM Scaling the Value of Leadership DevelopmentChris Smart I Head of Global Learning & Development, MetLifeKeegan Bowman I Assistant Vice President, Leadership & Management Development, MetLife
KEYNOTE
10:45 AM TO 11:15 AM We have to think differently before we can act differently: A design and development transformation journey
10:15 AM TO 10:45 AM Refreshment Break
1:15 PM TO 2:00 PM
Dr. Helen Papagiannis I Augmented Reality Expert and Author
FEATURED KEYNOTE
11:15 AM TO 11:45 AM
12:15 PM TO 1:15 PM Lunch
How Technology Is Shaping the New Reality
Mark Cousino I Director - Functional Learning and Technology, Boeing
The Role of Learning in a Disruptive World
10:00 AM TO 10:15 AM Reflection Session - Open Discussion
11:45 AM TO 12:15 PM Keeping the Kit Running: Learning in Industrial EnvironmentsAllan Frame I Manager Global HR Learning Services, Royal Dutch Shell
My Job is not my job! Big Challenges and Best Practices for Learning in an age of Disruption
Featuring the Jumbo Shrimp Jazz Band
Digital Reality: A Revolution in Learning
Business Disruption Driving TransformationRia Nicholls I SVP, Regulatory & Enterprise Learning & Professional Development Executive,
Bank of America
Augmented Human
Karen Humphries I SVP, Learning and Leadership Development, Regulatory Learning Executive, Bank of America
CONFLUENCE 2018 AGENDA FOR CONFLUENCE
PAGE 8 OF 12
4:30 PM TO 5:00 PM Inspiration, Perspiration, and Perseverance: Moving the Wheel of TransformationVijay K. Thadani I Vice Chairman and Managing Director, NIIT Limited
6:45 PM TO 10:30 PM King of the Cocktail Challenge
2:45 PM TO 3:00 PM Reflection Session – Open Discussion
Co-Founder, NIIT Limited and NIIT University
THURSDAY, FEBRUARY 22, 2018
3:00 PM TO 3:30 PM Refreshment Break
Drink Mixology Challenge at Bourbon Vieux
8:00 AM TO 9:00 AM New Products and Services from NIITSailesh Lalla I Executive Vice President, Business Development, NIIT
7:00 AM TO 8:00 AM Breakfast
9:00 AM TO 9:45 AM
10:30 AM TO 11:00 AM Refreshment Break, Checkout
11:00 AM TO 11:30 AMJeneen Felder I Senior Manager, Learning Services, Cisco SystemsClifford Riggs I Senior Manager, Learning Services, Cisco Systems
12:30 PM TO 1:30 PM Lunch
1:30 PM TO 2:00 PM Bus Transfer to Airport
12:15 PM TO 12:30 PM Closing NoteSapnesh Lalla I CEO, NIIT
9:45 AM TO 10:15 AMGuy Whitcher I Head of Learning, Standard Chartered BankLearning for a Retail Bank Transformation
10:15 AM TO 10:30 AM Reflection Session, Open Discussion
11:30 AM TO 12:15 PMMax Meadow I Managing Director, Consulting, EdCastKEYNOTE Upskilling for a Global Workforce
Creating a Learning Services Business within Cisco
2:00 PM TO 2:45 PM Panel Discussion: The Evolution of Customer Education amidst Changing Business and Consumption ModelsStefan Haenisch I Senior Vice President, Knowledge Transfer & Education, SAP SEKen Goetz I Vice President, Global Learning Services, Red HatAlpesh Patel I Vice President, Global Education, CA TechnologiesGovind Sundararajan I Director of Services, Rockwell AutomationModerated by Maria Manning-Chapman, VP Research, Education Services, TSIA
3:30 PM TO 4:00 PM
Rita Vanhauwenhuyse I Vice President, Talent and Learning, BP
How the transformation of our talent and learning landscape is delivering value for BP
4:00 PM TO 4:30 PM Accepting the Challenge of Digital TransformationBob Cannan I Former CEO, Eagle Productivity Solutions
Tim Munden I Chief Learning Officer, UnileverKEYNOTE Thriving in a disrupted world
CONFLUENCE 2018 AGENDA FOR CONFLUENCE
PAGE 9 OF 12
Jazz in the Blue RoomWelcome ReceptionExperience the history of the 1930s supper club era in the iconic Blue Room at the Roosevelt. This beautiful venue has witnessed performances from legends like Louis Armstrong, Ray Charles, Ella Fitzgerald, Frank Sinatra, and many more. Enjoy wonderful Frenchmen Street style jazz from the popular Jumbo Shrimp band over a classic, NOLA style welcome dinner.
VENUEThe Blue Room,Lobby Level at the Roosevelt
TIME & DIRECTIONSFeb 20, 2018 | 7:30 PM
DRESS CODECasual
King of theCocktail ChallengeJoin NOLA’s master drink mixologists for an action-packed contest as teams compete to recreate classic cocktails from the Big Easy at the Bourbon Vieux. Get a taste of Mardi Gras surprises at this fun-filled evening – including a sumptuous NOLA style buffet. Enjoy the view and throw some beads to the crowd from balconies overlooking Bourbon Street. Cheers to an awesome evening!
VENUEJoin us at the Confluence Registration desk for our walk to Bourbon Vieux.
TIME & DIRECTIONSFeb 21, 2018 | 6:45 PM
DRESS CODECasual
CONFLUENCE 2018 UNWIND AT NIGHT
PAGE 10 OF 12
The
Roosevelt
Since 1893, The Roosevelt has represented everything that makes New Orleans one of the world's greatest destinations.
The Roosevelt is a short walk to the French Quarter, close to New Orleans nightlife, dining and culture, providing an elegant sanctuary in a vibrant Mardi Gras town.
Your stay at the Roosevelt is complimentary (except inciden-tals) from Tuesday night, February 20 through Wednesday night, February 21. Check-in time on Tuesday, February 20 is at 3:00 PM and checkout time on Thursday, February 22 is at 12:00 PM.
130 ROOSEVELT WAY, NEW ORLEANS, LA 70112, USA
CONFLUENCE 2018 THE ROOSEVELT
PAGE 11 OF 12
LAFITTEROOM
NAPOLEANROOM
BIENVELLEROOM
CRESCENT CITYBALLROOM
ROOSEVELTFOYER/SALON I
SALON II
SALON III
SALON IV
SALON V
ROOSEVELTBALLROOM
ROOSEVELTPROMENADE
COMMON STREET
BARO
NNE S
TREE
T
BANQUETKITCHEN
ESCALATORS
WALDORFASTORIA
BALLROOM
PONTALBAROOM
CONTIROOM
TheRoosevelt
If you have any questions about the eventor need assistance, please reach out to
Shivani Chakravarthy, Senior Director, Marketing.
You can call her at 214-356-8000 or write to her at [email protected].