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Delivering rehabilitation in the community the community Rebecca Fisher, Satu Baylan, Terry Quinn, Katrina Brennan, Neil Muir, Marion Walker, Lynn Reid, Peter Langhorne

Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

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Page 1: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Delivering rehabilitation in the communitythe community

Rebecca Fisher, Satu Baylan, Terry Quinn, Katrina Brennan, Neil Muir, Marion Walker, Lynn Reid, Peter

Langhorne

Page 2: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Overview

Implementation of Community Stroke Rehabilitation in Scotland: Chest Heart & Stroke Scotland Action research study

• Collaboration with the Scottish Stroke Care Audit team and Scottish

Stroke Improvement programme

• Phase 1: SSCA post-acute audit

• Phase 2: qualitative multiple case study• Phase 2: qualitative multiple case study• To facilitate improvements in the provision of post-acute care in

Scotland

• Evidence and policy

• Description of service provision

• Themes across sites

• Recommendations

Page 3: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Evidence based guidelines

Scottish Intercollegiate Guidelines Network

Patients with mild/moderate stroke should be able to access stroke specialist early

supported discharge services in addition to conventional organised stroke inpatient

services.

ESD teams should consist of a specialist multidisciplinary group including nursing,

medical, physiotherapy, speech and language therapy and occupational therapy medical, physiotherapy, speech and language therapy and occupational therapy

staff.

Stroke patients in the community should have access to specialist therapy-based

rehabilitation services

Page 4: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Government Policy

Integration is the most significant change to health and social care services in Scotland since the creation of the NHS in 1948 (www.gov.scot)

Everyone is able to live longer healthier lives at home, or in

a homely setting

Reducing inappropriate use of hospital services; shifting Reducing inappropriate use of hospital services; shifting

resources to primary and community care; and supporting

capacity of community care.

Expand the multi-disciplinary community care team

Develop and roll out new models of care that are person-

and relationship-centred and not focused on conditions

alone

Page 5: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Alignment or Tension?

Early Supported Discharge • Integration and co-ordination: hospital & community • Facilitation of transfer of care from hospital to home• Multidisciplinary team based in the community• Rehabilitation: recovery and independence

Stroke specificity• Stroke specialist: necessary knowledge and skills• Stroke specialist team: group of specialists who

work together managing people with stroke• Team does not have to manage stroke exclusively,

but the team should have specific experience of, and knowledge about, people with stroke

Page 6: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

SCCA 2017

Do you refer stroke patients to the following community services on

discharge from your stroke unit if eligible/suitable for rehabilitation?

(May 2017):

Service Health Boards (14) Health Boards (14)

No Yes

Return for one Health board inferred from 2016 data

No Yes

Early Supported Discharge (ESD) 6 7 & 1 partial

Stroke ESD 13 1 partial

Generic community rehab 2 12

Stroke community rehab 9 2 yes & 3 partial

Page 7: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Case study sites

Forth Valley

LanarkshireEarly supported

discharge & community

rehabilitation

Greater Glasgow & ClydeStroke ESD & Community

stroke rehabilitation

Forth ValleyEarly supported discharge &

community rehabilitation

Page 8: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Semi-structured interviews

GGC Lanarkshire Forth Valley Total

Specialist Stroke Nurses 1 6 0 7

Physiotherapists 3 1 3 7

Occupational Therapists 3 3 7 13

Speech and Language

Therapists

1 0 1 2

Generic Support Workers 1 2 1 4Generic Support Workers 1 2 1 4

Stroke consultant 1 1 1 3

Psychologist 1 1 0 2

MCN manager 1 1 0 2

AHP lead 2 0 1 3

Corporate planning 1 0 0 1

Total 15 15 14 44

Core components of stroke Early Supported Discharge:

Stroke specificity, multidisciplinary team composition, co-ordination,

responsive and intensive, eligibility

Page 9: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Description of service: Glasgow & Clyde

Community stroke service• Two geographically located teams: Glasgow & Clyde

Team Composition• Glasgow: Stroke nurse, Physiotherapist, Occupational Therapist,

Speech & Language therapist, Support workers, Psychology• Clyde: Physiotherapist, Occupational Therapist, Support workers

Weekly MDT meetings Overall team leader

Service• Stroke survivors only • Eligibility criteria: transfer independently or with assistance from one• 5 days/week• 8 weeks (max 12 weeks)

Page 10: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Description of service: Lanarkshire

Generic Community Rehabilitation services• Two areas: North & South• Community Assessment & Rehabilitation Service (North, 2)• Integrated Community Support Teams (South, 11)

Team Composition• Physiotherapist, Occupational Therapist, Support workers• Stroke MCN managed: Stroke specialist nurse, Physiotherapist trainer • Stroke MCN managed: Stroke specialist nurse, Physiotherapist trainer

(stroke specific), Occupational Therapist trainer (stroke specific), Young stroke support worker, stroke psychologist

Meetings• Weekly (CARS, ICSTs), Monthly (MCN)

Service• Part of caseload are stroke survivors• 5 days/week• Six week service & stroke nurse support up to 1 year

Page 11: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Description of service: Forth Valley

Generic Community Rehabilitation service• Referrals made through a single point• Three regional teams: Stirling, Falkirk and Clackmannan• Falkirk: Rehabilitation and Assessment in the community at

home (ReACH) Over 65s and Under 65s• Stirling, Clackmannan Over 65s

Team CompositionTeam Composition• Physiotherapist, Occupational Therapist, Support workers• Falkirk Over 65s only: Speech & language therapist (access),

Psychology, Dietician

Meetings• Teams work separately• Team meetings weekly or every two weeks

Service• Part of caseload are stroke survivors• 5 days/week (weekend cover in Falkirk)

Page 12: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Findings across sites

Community Rehabilitation provision• One site stroke specific• Mainly generic rehabilitation provided with pockets of stroke specificity• Waiting lists

“they are prioritised on the referrals now, just 'cause our caseloads were getting a

lot bigger. They are prioritised now as high, medium, or low”

Working together as a team• Some positive experiences of multidisciplinary team working• Dispersed working: individuals operating within a large and complex

service structure

“we do have a sense of, like, a good sense of team work and we get the job done.

And if one person can’t do it, you know, kinda like somebody will step in”.

“I think it's so important to have a multidisciplinary team. I think that's essential that

we're all based here”

Page 13: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Findings across sites

Challenges• Inequality in service provision (age & geographically related)• Fragmentation: multiple teams working in isolation

“if you were over 65 we could access them more quickly, versus the ones that were

under 65, and we felt that was disadvantaging our younger people”

“…it was acute and it was community services, and there's certainly silo working “…it was acute and it was community services, and there's certainly silo working

going on there”

Strengths• Patient centred-care and involvement of the family

“I think it works really well that it's a stroke speciality service and that you see

people in their own home, I think that that's invaluable.”

“I mean, I know on a personal level that my input is really valued. I know that

because people tell me”.

Page 14: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Findings across sites

Training and Education• Stroke Training and Awareness Resources (STARS) training• Skill trainer support

“I think the staff within the team that I have just now are very experienced, and I

think they support stroke people very, very well”

“I’m a bit worried about losing my skills in that area (stroke)…you’re not dealing

with it on a daily basis”with it on a daily basis”

Monitoring performance• Data is collected – currently for own purposes“[We report] on the acute part of the journey, yes, but not on the back-end of the

journey”.

Future planning• All sites planning or undergoing change (integration / evidence)• Service re-organisation• Address inequalities: age barrier & geographical

Page 15: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Summary & Recommendations

Alignment between evidence based guidelines and policy• Identify common ground• Use research evidence to support change

Multidisciplinary team intervention• Need defined team roles and create leadership opportunities• Consider structure and frequency of team meetings• Break down geographical boundaries

Stroke specificity• Provision of stroke specific training to community rehabilitation team

members• Defined and recognised roles for stroke specialist staff in the community• Stroke training audit

Page 16: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Summary & Recommendations

Address service inequality• Review and simplify: consider patient perspective• Agree a defined care pathway for post-acute stroke care

Audit and Feedback• Annual organisational audit to include questions about community stroke

rehabilitation services• Clinical audit to include core community data set

Next Steps• CHSS study report• Quantitative evaluation of service provision

www.nottingham.ac.uk/research/groups/strokerehabilitation/projects/wise

Page 17: Delivering rehabilitation in the community · Generic Community Rehabilitation service • Referrals made through a single point • Three regional teams: Stirling, Falkirk and Clackmannan

Thanks to all the teamThanks to all the team

Any questions?

[email protected]