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BSBADM502B Manage Meetings Blended Delivery
Delivery and Assessment Guide
Northern Sydney Institute School of Business and Finance
St Leonards Campus
Delivery and Assessment Guide
Table of ContentsFacilitator and Head Teacher Contact Details....................................................................................3
Unit of Competency: BSBADM502B Manage Meetings.....................................................................3
Elements.....................................................................................................................................3
Resources...........................................................................................................................................4
Delivery Schedule...............................................................................................................................4
Assessment........................................................................................................................................ 5
Student Instructions...................................................................................................................5
The assessment tasks for this Unit are graded. The gradings are included with each Assessment Task.........................................................................................................................5
Assessment Task 1: Individual Assignment – 60%......................................................................5
Assessment Task 2: Knowledge Test – 20%................................................................................8
Assessment Task 3: Classwork – 20%.........................................................................................9
Additional Assessment Information.........................................................................................10
Appendix A - Meeting Evaluation Checklist......................................................................................12
Appendix B – Meeting Self Evaluation..............................................................................................14
Appendix C – Assessment Task 3 – Classwork – Manage Meetings – 20%.......................................16
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Delivery and Assessment Guide
Facilitator and Head Teacher Contact DetailsFacilitator Name: Alison Roberts
Email Address: [email protected]
Other contact details: 9942 0234
Head Teacher Name: Len Koles
Email Address: [email protected]
Phone Number: 9942 0095
Unit of Competency: BSBADM502B Manage Meetings
Elements
Element Performance Criteria
1. Prepare for meetings 1.1.Develop agenda in line with stated meeting purpose1.2.Ensure style and structure of meeting are appropriate to its
purpose1.3.Identify meeting participants and notify them in accordance
with organisational procedures1.4.Confirm meeting arrangements in accordance with
requirements of meeting1.5.Dispatch meeting papers to participants within designated
time lines
2. Conduct meetings 2.1.Chair meetings in accordance with organisational requirements, agreed conventions for type of meeting and legal and ethical requirements
2.2.Conduct meetings to ensure they are focused, time efficient and achieve outcomes
2.3.Ensure meeting facilitation enables participation, discussion, problem-solving and resolution of issues
2.4.Brief minute taker on method for recording meeting notes in accordance with organisational requirements and conventions for type of meeting
3. Follow up meetings 3.1.Check transcribed meeting notes to ensure they reflect a true and accurate record of the meeting, and are formatted in accordance with organisational procedures and meeting conventions
3.2.Distribute and store minutes and other follow-up documentation within designated time lines, and according to organisational requirements
3.3.Report outcomes of meetings as required, within designated
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Delivery and Assessment GuideElement Performance Criteria
time lines
The complete unit of competency is available on the Training.Gov.Au website.
ResourcesThe following resources are required for this unit:
Resource Additional Information
A Guide to the Project Management Body of Knowledge 5th Edition
A Guide to the Project Management Body of Knowledge (PMBOK® Guide), Newtown Square PA, Project Management Institute, 2013, 5th edition ISBN13: 978-1-935589-67-9
Optional: Project Management in Practice
Project Management in Practice by Pearson, Larson and Gray, McGraw-Hill, 2013, ISBN13: 9781743077238
studEspace (Learning Management System)
Manage Meetings at: http://nsfsakai.nthsydney.tafensw.edu.au/library/skin/nsi/home.html
Delivery Schedule
Session Number
Date Content
16 Refer to Course Outline
Prior to class (self-study):
studEspace: Manage Meetings Site
Home page – Getting Started Home page – Delivery and Assessment Guide Home page - Learning Program - Manage Meetings
In class:
Meetings Introduction Manage meeting preparation Manage documents Manage meetings
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Delivery and Assessment GuideSession Number
Date Content
Manage meeting arrangement Meeting follow up
Activities:
Assessment Task 3: Classwork.In class organisation of meetings ready for Assessment.
17 Refer to Course Outline Assessment Task 1: Conduct meeting.
Assessment
Task Overview Due Date Weighting Unit of Competency
1. Individual Assignment: Element 1: Prepare Meeting
Refer to Course Outline
60% BSBADM502B Manage Meetings
1. Individual Assignment: Element 2: Conduct Meeting
Refer to Course Outline
BSBADM502B Manage Meetings
1. Individual Assignment: Element 3: Follow up Meeting
Refer to Course Outline
BSBADM502B Manage Meetings
2. Knowledge Test – 11 short answer questions (in four parts)
Refer to Course Outline
20% BSBADM502B Manage Meetings
3. Classwork Refer to Course Outline
20% BSBADM502B Manage Meetings
Student Instructions
The assessment tasks for this Unit are graded. The gradings are included with each Assessment Task.
Assessment Task 1: Individual Assignment – 60%Manage a formal meeting at your workplace* including:
Preparing for the meeting Conduct and chair the meeting
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Delivery and Assessment Guide Follow up the meeting
* If you do not have a suitable workplace, please speak to your facilitator about an alternative.
The meeting could be with your project team, project stakeholders or an ongoing group or a standing committee, such as an occupational health and safety committee, or a weekly staff meeting. This meeting could be to give progress on your project.
Element 1: Prepare for the meeting – 20%
Prepare for the meeting by:
developing the agenda with at least six items including meeting purpose identifying the appropriate participants arranging the time and venue for the meeting and notify the participants preparing the meeting papers ensure that the meeting papers are dispatched on time.
Submit documentation including meeting arrangements, timelines, list of participants and meeting papers.
Element 2: Conduct meetings and Element 3: Follow up meetings – 40%
1. Conduct and chair the meeting you have organised. Arrange for some else to take the minutes of the meeting and brief them on requirements – 20%
Note: Online students will need to make an audio-visual recording of the meeting and submit the link to their facilitator. Face to face classes will be given the opportunity to complete this in class. If they are absent they will need arrange the meeting to take place outside of class time, make an audio-visual recording of the meeting and submit the link to their facilitator.
2. Submit typed, but unedited meeting minutes. Include your recommendations for amendments as tracked changes (ask your facilitator of you are unsure how to do this).
3. Discuss how you would distribute and store the minutes – in line with organisational policies and procedures.
4. Arrange for at least two people at the meeting to complete a meeting evaluation checklist – see Appendix A.
5. You are to complete the self-assessment form – see Appendix B.
Submission
Note: It is important for project management to show you can meet deadlines.
Assignments will be submitted by uploading documents to the Assignments area in studEspace – electronic copies are required for audit purposes. More than three attachments for a submission
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Delivery and Assessment Guidewill not be accepted. Accepted file types are: MS Word, MS Excel, MS PowerPoint, MS Project, MS Publisher and PDF. Versions accepted are 2003 onwards.
Feedback and Resubmission
You will receive your feedback within two weeks - you will be notified by email by your facilitator when results are available. You will need to visit this Assignments area in studEspace and down load your feedback.
Where students answers are deemed not satisfactory after the first attempt a resubmission may be requested. If a student has demonstrated consistent effort in the learning of a module then, at the teacher’s professional discretion, the student may be awarded a resubmission. This resubmission must be made as soon after the initial assessment as possible.
Criteria for competency
Competent grade:
To achieve competency in this unit, if you demonstrate competency in the performance elements listed above and you provide evidence of:
applying conventions and procedures for formal and informal meetings chairing meetings in relation to agreed agendas.
Credit grade:This will be awarded if you demonstrate competency in the elements and performance criteria of this unit and superior skills in chairing meetings. These skills be will graded based on the knowledge and skills demonstrated in regarded to communication, team work and management. Distinguishing characteristics of Credit grade performance may include:
Ensuring participation by all attendees Keeping attendees focused on agenda items Good time management skills Well-prepared documents and resources that are used in the meeting Effective use of technology during the meeting
Distinction grade:To receive a Distinction grade you must satisfy criteria for Pass and Credit Grades plus:
Organise and run a formal meeting according to parliamentary procedure.
OR Use innovative methods to improve the effectiveness of meetings and their outcomes.
Assessor Instructions
Assessment Task 1 requires the student to submit evidence to demonstrate that student has the knowledge, skills and experience to manage meetings.
The assessor:
assesses each student’s work to ensure that their work satisfies the performance criteria for competency listed above in Assessment Task 1
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Delivery and Assessment Guide completes each student’s assessment within 2 weeks of submission provides feedback as required about the student’s work overall and/or individual task
elements in writing requests each student to resubmit their work or components of their work to satisfy the
performance criteria for competency as soon as possible after each assessment notifies each student that they are Satisfactory/ Not Satisfactory and their grade in writing record each student’s results in CLAMS.
Assessment Task 2: Knowledge Test – 20%Student Instructions
The Knowledge Test is comprised of 11 short answer questions and is administered by studEspace in the Tests and Tasks area of the Manage Meetings Site. The questions are drawn from the Learning Program. There are four parts to the test – you can choose to do these all together at the end of the unit or as you progress through the unit.
You must receive 16/20 total for the Knowledge Test – total for all four parts.
All knowledge tests are untimed and are conducted as an open book revision exercise. It should be undertaken as an individual assessment with no student interaction or facilitator interaction. If you leave the Tests for a long period of time the session may timeout. You need to be careful to save or complete the Test before timeouts.
It is strongly recommended, as these answers can be lengthy, that you type your answers into Word and then paste these into the Test. If you leave studEspace half way through a test it will time out or the connection could be lost and you will lose your work. This is a common problem mentioned by students.
Feedback and Resubmission: You will receive your feedback within two weeks - you will be notified by your facilitator when results are available. You will need to go back into the Test to view any comments and a breakdown of marks received per question.
Where students answers are deemed not satisfactory after the first attempt a resubmission may be requested. If a student has demonstrated consistent effort in the learning of a module then, at the teacher’s professional discretion, the student may be awarded a resubmission. This resubmission must be made as soon after the initial assessment as possible.
Assessor Instructions
Assessment Task 2 requires the student to answer questions about managing meetings and submit their answers on the studEspace Manage Meetings site. Answers must demonstrate the student’s application of their knowledge to their skills and experience.
The assessor:
assesses each student’s answers in accordance with the performance criteria for competency listed in Assessment task 1
should not accept theoretical answers or answers copied directly from texts without acknowledgement of the text
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Delivery and Assessment Guide assess each student’s answers and provide feedback within 2 weeks of submission notifies each student that they are Satisfactory/ Not Satisfactory and their grade in writing record each student’s results in CLAMS.
Assessment Task 3: Classwork – 20%Student Instructions
Short Classwork exercises demonstrate your knowledge, skills and experience in meetings including your employability skills, such as teamwork and communication.
This assessment task is generally completed as group exercises. You will need to attend a minimum of 6 units’ classwork exercises and complete the remaining 5 units’ classwork exercise in your own time to satisfy the course performance requirements to achieve competency.
The five units that you complete in personal time must be submitted and assessed by the facilitator as satisfactory prior to the course completion date.
Details of the Classwork Exercises are in Appendix C.
Assessment Criteria
The classwork or individual exercises must satisfy the performance criteria listed above.
Submission:
Discuss your ideas with your group in the class. You write your answers on a piece of paper, clearly identifying each contributor in class and hand this to your facilitator on completion.
If you complete your classwork exercise individually at home, write your answer on a sheet of paper with your name and date and submit to your facilitator according to your course program.
Assessment and Feedback:
You will receive assessment results and feedback from your facilitator within two weeks of your submission.
Your classwork activities must be complete and assessed as satisfactory by the completion of your course to achieve competency in the overall course.
You must receive 14/20 to satisfactorily complete this assessment task.
Assessor Instructions
Assessment Task 3 requires the student to participate individually and/or in groups to complete the required manage meetings activities. Answers must include the names of any group participants.
The assessor:
must inform the students that their answers must satisfy the performance criteria for competency listed in Assessment Task 1 above
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Delivery and Assessment Guide must inform the students that participation in group work is mandatory to assess each
student’s capacity to communicate and work with project team members assess each student’s answers and provide feedback within 2 weeks of submission notifies each student that they are Satisfactory/ Not Satisfactory and their grade in writing record each student’s results in CLAMS.
Additional Assessment Information
Finding out results
Other than from your teacher, unit results may also be accessed using your log-on to Student e-Services. You should have received information about how to register for Student e-Services when you enrolled.
Dispute of Mark/grade
If you do not agree with the mark/grade given for your assessment, you may appeal the assessment decision. You should first discuss the assessment result with your teacher. If you are not satisfied with the outcome of that discussion you can access the appeal process through the staff in the campus administration office.
Reasonable Adjustment
If you have a permanent or temporary condition that may prevent you successfully completing the assessment task(s) you should immediately talk with your teacher about ‘reasonable adjustment’. This is the adjustment of the way you are assessed to take into account your condition and may include providing a support person or extra time. The assessment criteria cannot be altered.
Recognition of Prior Learning (RPL)
All TAFE students are eligible to apply for credit for previous formal, informal and non-formal learning. Refer to the Training and Education Support website for information about Credit pathways (Articulation, Credit transfer and Recognition of Prior Learning (RPL). There is also a brochure widely available throughout the campus on RPL.
Policy on Late Assessment
Each case of student absence from an assessment event, or late submission of an assessment event, will be considered by the teacher on an individual basis. Students should endeavour to notify their teacher in advance where an absence will prevent them from attending, or submitting, a planned assessment event (e.g. class test, presentation, project, report, portfolio or assignment). Unexpected absence and/or late submission due to illness, work commitments and/or other unforeseen misadventure MUST be supported by documented evidence (e.g. medical certificate, statements from employers etc.). If you fail to adequately notify and/or explain your absence/late submission penalties may apply as follows:
1. If a student is late handing in an assessment event the following penalties may apply:
a. Penalty A – if the assessment event is up to 7 days late the total mark is reduced by 15% OR the grade is reduced by one level, for example reducing a Distinction to a Credit or a submission may be eligible for a Pass grade only. Note: In Pass/Fail (or Ungraded Competency) units, penalty A will not apply.
b. Penalty B – if the assessment event is more than 7 days late the mark is reduced to a zero OR the grade is reduced to a Fail/Not Competent for this event.
2. No penalty will apply if the student has an acceptable reason and negotiates a new date with the teacher before the original due date, or if it is not possible, at the first attendance after the event or within 7 days
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Delivery and Assessment Guide(whichever is the sooner). The negotiated or revised date will become the due date and Penalties A or B (see above) will apply if the assessment event is not submitted by the revised due date. If extension is not accepted the original due date applies and the penalties will be as outlined.
3. If the student does not attend a class test, presentation or other classroom-based assessment event on a negotiated date, Penalty B may apply.
4. Failure in one particular assessment event may not necessarily mean a Fail in the unit. Is there a penalty for late submission of assessment tasks? What is the procedure if a student is absent on the day of an assessment event? For information about assessment in TAFE please see "Every Student's Guide to Assessment in TAFE NSW" which was offered at enrolment and is available on the TAFE internet site at: https://www.tafensw.edu.au/courses/expectations/assets/pdf/assessment_guide.pdf
Policy on Plagiarism
Definition: Plagiarism involves using the work of another person and presenting it as your own.
A STUDENT WILL BE GUILTY OF PLAGIARISM if they do any of the following in an assignment, or in any piece of work which is to be assessed, without clearly acknowledging their source(s) for each quotation or piece of borrowed material:
a) copying out part (s) of any document or audio-visual material, including computer–based material;
b) using or extracting another person’s concepts, experimental results, or conclusions;
c) summarising another person’s work;d) in an assignment where there was collaborative preparatory work,
submitting substantially the same final version of any material as another student.
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Delivery and Assessment Guide
Appendix A - Meeting Evaluation Checklist
Make copies of this sheet and distribute to at least two people at the meetingyou chair.
Chairperson’s name _______________________________________________
Evaluator’s name _________________________________________________
Evaluator’s contact details __________________________________________
_______________________________________________________________
MEETING DETAILSDate and time of meeting ___________________________________________
Place of meeting __________________________________________________
No. of people attending meeting______________________________________
Duration of meeting________________________________________________
Please evaluate the chairperson’s effectiveness in running the meeting. Indicatewhether you agree or disagree with each statement by marking a box.
Strongly agree Agree Disagree Not applicable
The meeting started on time.The meeting kept to the agenda.The meeting was conducted withinappropriate time limits.The meeting discussion kept to theagenda.All participants in the meeting weregiven the opportunity to expressthemselves.The chairperson used appropriatestrategies to allow and encourage allparticipants to contribute to thediscussion.The chairperson used appropriatestrategies for decision-making.The degree of formality was appropriatefor the context of the meeting.
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Delivery and Assessment GuideStrongly agree Agree Disagree Not
applicableThe objectives of the meeting wereachieved.
Please provide additional comments about the organisation and conduct of themeeting. Include any suggestions for improvement.________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
Thank you for your assistance in evaluating the chairperson. Please sign andreturn this sheet to the person who chaired the meeting.
Signature _________________________________
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Delivery and Assessment Guide
Appendix B – Meeting Self Evaluation
To be completed by the person chairing the meeting.
Chairperson’s name _______________________________________________
Contact details ___________________________________________________
________________________________________________________________
________________________________________________________________
MEETING DETAILS
Date and time of meeting ___________________________________________
Place of meeting __________________________________________________
No. of people attending meeting______________________________________
Duration of meeting________________________________________________
What was the purpose of the meeting?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Was this purpose achieved? Why? Why not?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Did the meeting keep to the agenda? Why? Why not?
________________________________________________________________
________________________________________________________________
________________________________________________________________
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Delivery and Assessment Guide
Did the meeting keep to the time limit? Why? Why not?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Did everyone contribute to the discussion? Why? Why not?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Were you satisfied with how you dealt with difficulties or tensions during themeeting? Why? Why not?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Were you satisfied with your performance as chairperson? What would youchange next time?
________________________________________________________________
________________________________________________________________
________________________________________________________________
Submit this self-assessment to your online tutor, along with the evaluationchecklists from at least two others who were at the meeting
Signature _________________________________
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Delivery and Assessment Guide
Appendix C – Assessment Task 3 – Classwork – Manage Meetings – 20%
The following classwork may be completed in class in small groups or individually or at home individually. 20 minutes will be allowed to complete this task. The answer is graded – 20% - you must receive 14/20 to satisfactorily complete this assessment task.
Criteria for competency
The classwork or individual exercises must satisfy the performance criteria listed in Assessment Task 1.
Instructions
You will be conducting your meeting in class, develop a set of procedures for your colleagues to follow with regard to the meeting including planning, chairing and minutes (recording, authorisation and dispatch).
Write your answers on a piece of paper, clearly writing the contributors and hand this to your facilitator on completion.
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