Delivery and Assessment Strategy SHB50115 Diploma of Beauty … · · 2017-03-29beauty therapists to provide a broad range of beauty therapy treatments and services including facial

Australian College of Natural Medicine Pty Limited (ACNM) trading as Endeavour College of Natural Health, FIAFitnation, College of Natural Beauty, Wellnation (National CRICOS Provider #00231)

DAS – SHB50115 Diploma of Beauty Therapy - 2016 Effective Date: 29-Mar-17 Version: 1.0 Page 1 of 33

Delivery and Assessment Strategy – SHB50115 Diploma of Beauty Therapy

Name of RTO

Australian College of Natural Medicine Pty Ltd (ACNM) trading as Endeavour College of Natural Health, FIAFitnation, College of Natural Beauty, Wellnation

Provider No #: 31489

Unit Code, Name & Release

SHB50115 – Diploma of Beauty Therapy – Release 1

AQF Level Diploma – AQF 5

Delivery Period 2016

Contact Name Ms Heddy Macaulay

Position National Academic Director – College of Natural Beauty

Industry Beauty sector

Training Package SHB Hairdressing and Beauty Services

Course

Descriptor

This qualification reflects the role of individuals employed as beauty therapists to provide a broad range of beauty therapy treatments and services including facial treatments, body massage and treatments, hair removal, lash and brow treatments, nail and make-up services. This includes consultation with clients to provide beauty advice, recommend beauty treatments and services, and sell retail skin-care and cosmetic products.

These individuals work relatively autonomously, and are accountable for personal outputs. Their work involves the self-directed application of knowledge and skills with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques.

Work is typically conducted in beauty salons and spas.

Occupational titles are in addition to current qualification may include:

Beauty Therapist

Spa Therapist

Delivery Locations

The course is to be delivered face to face from the following campus:

Brisbane

Training Package Pre-requisites

There are no pre-requisites requirements for this qualification.



Training Package Eligibility Requirements

Not applicable.

Pathways into the qualification (if applicable)

Although no pathway is applicable, entry into this qualification is recommended for individuals who have attained a Certificate qualification within the training package and are looking to further their career within the Beauty and Spa Therapy industry.

This qualification can be completed as described in this Delivery and Assessment Strategy.

Pathways from Qualification

The trainer/assessor will advise students of further vocational pathways and articulation into higher levels of training during the delivery of this course.

Students are provided with advice on employment and training options throughout the delivery of the program. While ACNM may not offer all the qualifications indicated within the pathway, they identify relevant progression that may be attained:

Diploma of Beauty Therapy- SHB50216

BSB60407 Advanced Diploma of Management

52707WA Graduate Diploma in Dermal Therapies

Students may pursue further qualifications through other training providers or obtain traineeships through employment.

If a qualification is only partly achieved, a Statement of Attainment is issued for successful achievement of single or multiple units of competency. At a later date, the individual can undertake further skills development or training and be assessed against additional competencies until they have achieved all of the competencies required for the full qualification.

Students can exit at any point and receive a Statement of Attainment.

The Hairdressing and Beauty Services (Personal Services) sector qualifications are flexible to meet a range of jobs, support current qualifications, and provide for a wide range of career pathways. They allow for various entry options, including direct entry at all qualification levels, and credit transfer between qualifications.

College Entry Requirements, Pre-training Review

ACNM is an open access institution and admission is granted through the normal tertiary process of direct entry. Prospective students may be admitted via direct application.

ACNM student selection process has been developed to ensure that students are enrolled in a qualification that best suits their needs. This selection criterion takes into account a variety of factors when assessing a student’s suitability for undertaking the course/program. The following will be considered when deciding suitability for enrolment including:

The student’s needs and desired outcomes;

The ability and commitment of the student to complete the course/program;

Eligibility requirements as outlined in the applicable National Training Package and funding if being sought;



Students existing ability in the ACSF core skills – learning, reading, oral communication and numeracy.

Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

To support a successful study experience with the College, applicants are required to meet the following entry requirements:

1. All applicants must attend a final admissions interview upon submission of their enrolment paper work. During the admissions process an applicant may be requested to complete a Language, Literacy and Numeracy test and additional online courses to support the applicants successful study journey.

2. All applicants must supply the College with a Unique Student Identifier (USI) should their enrolment be successful.

3. Applicants for whom English is not the primary language must have an academic IELTS score of 6.0 or as per pathway requirements. This level has been set to ensure the student will have the ability to successfully engage in their study. Refer to the English Proficiency Policy -VET for details. At the discretion of the College, prospective students may be required to undertake an assessment of English language at their own cost and achieve a result at least equivalent to:

IELTS 6.0. (overall score)

Pearson (PTE) Academic Score of 52. (overall score)

Paper based (PBT) TOEFL (Test of English as a Foreign Language) score of 537.

4. All applicants must meet minimum computer literacy standards as determined by the College and have unrestricted access to the internet and a personal email account.

5. It is the responsibility of all students admitted to College programs to acquire the required text books, delivery tools and resources required to fully participate on campus and/or in online subjects.

6. Students not meeting these requirements will be directed to more suitable qualifications or skill development programs.

Students are asked to indicate on the Enrolment Form any disabilities they have. When a disability has been indicated, a student adviser, program leader or trainer/assessor will make a time to discuss with the student and determine if the student meets the entry requirements and to discuss all needs related to the disability.

The College estimates the following Language, Literacy and Numeracy (LLN) levels in relation to this qualification will be:

Learning - 5

Reading - 5

https://source.endeavourlearninggroup.com.au/_layouts/15/DocIdRedir.aspx?ID=DOCCLD-3-286



Writing - 4

Oral Communication - 5

Numeracy - 4

As per the Training Package and the Australian Core Skills Framework.

Target Groups

To provide skills and knowledge for individuals wishing to begin a career in the beauty industry.

Target groups include:

School leavers

Retail staff

Beauty promotional staff

Mature age students who may be seeking a career change

Transition

In compliance with RTO standards the College will ensure that students will receive current training products. The currency of qualifications and units of competency is monitored by via email notifications from:

Australian Skills Quality Authority - ASQA

Service Skills Australia, Skills IQ – industry updates

Skills@work

VET Reform Taskforce notifications

Training.gov.au

Any other relevant bodies i.e. Professional Associations

These updates will advise of changes to the Training Package relevant to the specific industry and/or qualification. Where changes to relevant Training Packages and/or qualifications on scope the National Academic Director will examine the amendments that have been made and inform all affected staff of the changes via the Beauty Advisory Board meetings and communication in the Source.

The College will transfer all currently enrolled students into a revised Training Package qualification within 12 months of its endorsement date published on the national register (training.gov.au), unless it would genuinely disadvantage students to do so. The College would then continue to deliver the superseded qualification for up to 12 months.The National Academic Director is responsible for the transition of training products.

The transition process will be implemented as per the College’s Training Product Transition Policy and Procedure.

Discontinuation of Training Program

Courses can be discontinued if they are no longer viable to the ACNM, or have to be discontinued due to external factors such as government or industry decisions. If this occurs the College will enact one or more of the following options as per the Course/Training Packages Discontinuation Policy:

If this occurs, ACNM will implement one or more of the following actions:

Notification to all affected students;



Cancel the course and the enact the provisions of all relevant policies;

Apply to ASQA for “teach out arrangement”;

Facilitate the completion of the student’s course within the accreditation/endorsed period;

Transfer students to another a course delivered by the organisation;

Refer students to another institution for completion of a comparable award.

Licensing Rules

There is no direct link between this qualification and licensing, legislative and/or regulatory requirements. However, where required, unit/s of competency will specify relevant licensing, legislative, and/or regulatory requirements that impact on the unit.

Wherever knowledge of a specific law, regulation or licensing arrangement is required to effectively perform a job task described in the Unit of Competency, it is covered in the Knowledge Evidence field of the Assessment Requirements.

Foundation Skills

Foundation Skills are integral to the core skills needed to engage in successful work and life and, as such, must be considered in the design, customisation, contextualisation, delivery and assessment of all vocational education and training programs in an integrated and holistic way.

Foundation and employability skills are therefore embedded, as appropriate, within the units of competency and learning outcomes. Foundation skills delivered and assessed in this course will include:

The core skills defined by the Australian Core Skills Framework (ASCF) (see College Entry Requirements or Pre-requisites in this document for details)

Skills from the Core Skills for Work Development Framework (CSfW)

CSfW skills, generically represented diagrammatically below, will be customised and contextualised to the meet course requirements and will be delivered and assessed holistically.

Employability Skills

The National Academic Director is required to analyse and ‘unpack’ each unit of competency to develop learning and assessment strategies that include the application of Employability Skills. This includes implementing learning and assessment strategies that meet learner’s need and reflect industry requirements.

Employability skills are integral to workplace competency and, as such, must be considered in the design, customisation/contextualisation, delivery and assessment of all vocational education and training programs in an integrated and holistic way. Units of competency have been developed to ensure that relevant Employability Skills have been embedded within the competency components and are considered by ACNM in all aspects of delivery and assessment.



Qualification Rules

(Required rules from the Training Package)

To attain the Diploma of Beauty Therapy, a total of twenty five (25) units of competency must be completed comprising thirteen (13) core units and twelve (12) elective units consisting of:

all units from Group A, B, or C as outlined in the training package:

o Group A -Electrolysis/Diathermy o Group B -Relaxation Massage o Group C -Spa Treatments

remaining units from Group D -General Electives, elsewhere in SHB Training Package, or any other current training package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skill appropriate to the AQF level of this qualification.



The elective unit options listed here represent the current electives unit option offered. This is a reduced list from the qualification of all the electives that can be offered.

Elective units selected provide a vocational focus for the qualification and are relevant to the qualification level, job role, work outcomes and local industry needs.

Core Units:

Code Unit Name

SHBBBOS002 Provide body massages

SHBBBOS003 Provide body treatments

SHBBFAS001 Provide lash and brow services

SHBBFAS002 Provide facial treatments and skin

care recommendations

SHBBFAS003 Provide specialised facial treatments

SHBBHRS001 Provide waxing services

SHBBMUP002 Design and apply make-up

SHBBNLS001 Provide manicure and pedicare services

SHBBRES001 Research and apply beauty industry information

SHBXCCS001 Conduct salon financial transactions

SHBXCCS002 Provide salon services to clients

SHBXIND001 Comply with organisational requirements within a personal services environment

SHBXWHS001 Apply safe hygiene, health and work practices

Elective Units:

Group C-Spa Treatments

SHBBBOS004 Provide aromatherapy massages

SHBBCCS002 Prepare personalised aromatic plant oil blends for beauty treatments

SHBBSPA001 Work in a spa therapies framework

SHBBSPA002 Provide spa therapies



SHBBSPA003 Provide stone therapy massages

SHBBSPA004 Provide Indian head massages for relaxation

Group D- General electives

SHBBBOS005 Use reflexology relaxation techniques in beauty treatments

SHBBBOS006 Provide superficial lymph massage treatments

SHBBINF001 Maintain infection control standards

Other electives

HLTAAP002 Confirm physical health status

HLTAAP003 Analyse and respond to client health information

CHCCOM006 Establish and manage client relationships

Duration & Schedule

The qualifications’ Volume of Learning is 39 weeks full-time which lies within the AQFs Qualification Type Descriptor. Nominal hours, as per NCVER have also been considered to in the calculation.

All assessment requirements must be completed in the duration in order to gain the qualification.

Training and assessment will be delivered in three trimesters of thirteen weeks. The Course Structure is attached (Appendix 1) for specific information regarding the delivery sequence of this qualification.

The Volume of Learning consists of a total of 1104 hours

The delivery period described above below has been determined by considering the following:

The existing skills, knowledge and the experience of the learner and needs of the learner

The mode of delivery

Requirements of the work practices and industry requirements

The specific requirements for delivery and assessment for this program

Availability and location of resources

Capacity where required, for workplaces to provide learning and assessment opportunities

Opportunities to cluster units of competencies to reflect workplace outcomes and activities

Any legislatives regulations and requirements of the industry



The Australian Quality Framework (AQF) guidelines relating to Volume of Learning (http://www.aqf.edu.au/wp-content/uploads/2013/06/Volume-of-Learning-Explanation.pdf) , to establish the delivery period

The nominal hours recorded within the NCVER Nationally Agreed Nominal Hours, and/or the Victorian Purchasing Guide, in relation to each embedded unit of competency.

Consultation with industry

Consistent with the requirements of training packages and VET accredited courses and enable each learner to meet the requirements for each unit of competency or module in which they are enrolled

Where a full qualification is not being delivered, the number of units and/or modules being delivered as a proportion of the full qualification.

All assessment requirements must be completed in the duration in order to gain the qualification.

Delivery Period

This is to be confirmed with the student at the time of enrolment as it is dependent upon the study mode selected by the prospective student and may include:

Full time on campus

The proposed date of commencement of delivery is first trimester 2016.

The confirmation of the course commencement date will be determined post evaluating the course’s viability’.

Alignment to the AQF

Graduates at this level will have theoretical and practical knowledge and skills for specialised and/or skilled work and/or further learning.

Graduates at this level will have technical, and theoretical knowledge of a specific area or broad field of work and learning.

Graduates at this level will have a broad range of cognitive, technical and communication skills to select and apply methods and technologies to:

Analyse information to complete a range of activities

Provide and transmit solutions to sometimes complex problems

Transmit information and skills to others

Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and defined responsibility in known or changing contexts and within broad but established parameters.

Implementation Guidance

SHB Companion Volume Implementation Guide Release Two

https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=255d312b-db07-48f2-b6d6-1b0b06c42898

http://www.aqf.edu.au/wp-content/uploads/2013/06/Volume-of-Learning-Explanation.pdf

http://www.aqf.edu.au/wp-content/uploads/2013/06/Volume-of-Learning-Explanation.pdf





Location & Nature of Facilities

The course will be delivered on face to face and students will be supported through the services provided at the College of Natural Beauty campus.

The campus has the following facilities:

Classroom facilities for workshop, and practical demonstrations in webinar activities;

Library resources;

Student support and administration;

Treatment areas providing practice-based services enabling students to involve theoretical learning to applied practice in a range of practical settings.

Video facilities for practical demonstrations where required;

Equipment training resources as indicated by training package.

Refer to the CNB Mandatory Equipment and Resource Inventory for a detailed account.

Resource Requirements

ACNM has reviewed the equipment and facility requirements for this course and ensures that:

All staff involved in the delivery and assessment of this course have direct access to the current training package.

All staff involved in delivering the training have access to facilitator, assessor and candidate support materials relative to their areas of delivery and assessment.

All assessors have access to online and print copies of the assessment tools that are used in this course.

ACNM has access to staff and training/assessment resources to meet the requirements of candidates with special needs and has an assessment approach that incorporates reasonable adjustment procedures.

ACNM has an operational library on all campuses including hard copy resources, e-learning resources, journal access and e-text licenses, study guides.

Suitable classroom facilities for all types of learning, delivery and assessment in a variety of modes where required.

Fully beauty clinic/spa for demonstration purposes where required. The companion volume for this qualification indicates that the following resources are a minimum requirement: o A beauty industry workplace o Hand washing facilities o Personal protective equipment o Cleaning and disinfectant products o Workplace and client documentation o Client gowns o Oils and creams o Towels and linen o Brushes o Bowls o Adjustable treatment equipment o Beauty products



o Wipes o Gloves

These will all be provided within the learning and assessment environment.

All training resources follow the principles of ethical practice in resource development.

Refer to Appendix 2 for Assessment Conditions and Equipment - Beauty.

Student Support

At the time of entry, potential applicants identified with special needs in regards to language, literacy or numeracy; physical or intellectual ability; or cultural or ethnic background will be advised of the assistance College of Natural Beauty (CNB) will be able to provide. This information will be gathered by the college through applicant self-disclosure in response to targeted questioning, or core skills testing.

The applicant can then make an informed decision about enrolment, and CNB (in conjunction with the applicant) can make appropriate provision for accommodating the applicant’s needs.

CNB recognises that it may not have the internal knowledge, resources or expertise to identify the supports needed for a particular defined learning need and certain other issues that applicants may disclose, such as mental health issues. Where applicants disclose such issues and/or needs CNB will support them through referral to relevant professionals external to the Institute to identify the support required. Any costs associated with such consultations with external professionals would be borne by the applicant.

If and when the potential applicant with an issue and/or need enrols, an appropriate learning plan will be developed and implemented to suit their requirements.

Students are asked to identify their individual need, but are sometimes reluctant to do so. ACNM personnel monitor the progress of students and their readiness for assessment as they progress through their course.

As part of the delivery of this course ACNM provides the following student support services:

A Student Services team which offers assistance in coping with the demands of being a student.

Study Skills Workshops which teach or refresh skills needed to undertake study successfully.

Language, Literacy and Numeracy assistance.

Tutoring Assistance.

Reasonable Adjustment to those students with a disability/difficulty.

Educational Pathways including Recognised Prior Learning (RPL), Credit Transfer (CT) and Informal Articulation to those students who believe they are eligible.



Confidential counselling services, Student Assistance Program (SAP), via an external organisation who can support students in all aspects of study life.

The Access and Equity Program (A&E) that helps students with specific needs participate in education at the College.

Library assistance to students with a disability in the areas of library catalogue, database and Internet training.

Student Handbooks and relevant study guides are supplied to all students as appropriate.

Students are asked to identify their individual needs, but sometimes reluctant to do so. ACNM staff monitor the progress of students and their readiness for assessment as they progress through their course.

Training materials and methods may be adapted for the special needs of students such as:

Enlarging print materials for vision requirements;

Provision of ICT equipment and support;

Using individual delivery methods.

Reasonable Adjustment

The College shall take all reasonable steps, as per the Disability and Special Needs Policy and Reasonable Adjustment Policy to ensure that:

A prospective student with a disability, medical condition or special need is able to seek admission to or apply for enrolment

A student with a disability, medical condition or special need is able to participate in the courses provided, and use the facilities and services of the College

Where required, adjustments will be made to aid the students learning.

Reasonable adjustments are made to ensure that the student will not be presented with artificial barriers to demonstrating achievement in the course/program but will only occur where the adjustments do not alter the expected performance standards for learning and assessment.

The need that forms the basis of any adjustment to the course will be identified and appropriate strategies will be agreed between the student; the National Training Manager and/or a Senior Trainer and Assessor; and an Access and Equity Program Officer. Any adjustments will be recorded in the student file, session plan and/or training plan (if applicable) and will not compromise the competency standard.

The adjustment approvals and the appropriate strategies will be determined according to the Disability and Special Needs Policy, Reasonable Adjustment Policy and the Access and Equity Program.

Adjustments may be related to:

The learning and training experience

Resources



Assessments.

Delivery and Assessment Staff

All ACNM trainers/assessors involved in the delivery and assessment of this course/program have demonstrated their vocational competencies in their Trainers and Assessors Matrix directly covering the requirements of the training package.

ACNM has documented the human resources available to deliver this training product. This ensures that trainers and assessors are suitable and available for delivery and assessment. This is recorded at a unit of competency level to ensure any specific requirements are met for each unit, and allows efficient deployment of trainers/assessors to meet the student’s needs.

To deliver the units of competency in this course the trainer/assessor is required to have the following vocational and assessment qualifications:

TAE40110 Certificate IV in Training and Assessment or its successor;

Hold the relevant unit of competency they are delivering; OR

Required vocational competencies or equivalent experience up and to the level being delivered;

Relevant and current industry experience including ongoing vocational exposure, development and experience to maintain currency of industry skills;

Relevant and ongoing personal development;

In excess of 3 years’ industry experience;

Have completed mapping to skills matrix;

All trainers/assessors with qualifications awarded overseas have formal evidence of equivalence from an approved Australian recognition authority.

Trainer/assessor profiles are initiated at the commencement of engagement contracts and updated twice annually from thereon to align with vocational currency and VET currency.

Some areas of VET currency will be provided by internal professional development for facilitators provided by ACNM.

The Trainers and Assessors Register of current trainers/assessors for delivery of this qualification is maintained by the National Academic Director.

Delivery Arrangements & Assessment Methods

Delivery Arrangements: This course will be delivered:

Face to face

By units of study

The course will be delivered through a variety of methods that include;

Directed learning

Self-paced learning

Unit of Study Outlines are provided to students prior to commencement of the unit providing details of delivery/learning hours, unit elements, core learning activities,



supported learning activities, assessment tasks and timing of assessments.

Students will be supported by experienced managers using reflective practice and debriefed by experienced staff members to assist in improving skills, knowledge and confidence.

ACNM is committed to providing training and assessment that strongly links formal learning with professional or vocational practice.

Refer to Course Schedule at Appendix 1

Training and Assessment Resources

A variety of training resources will be available to students including:

Developed workbooks and learner’s guides

E-learning resources as appropriate

ACNM developed training and assessment materials as appropriate; supplementary notes, PowerPoint slides and video demonstrations E-texts, (including suggested reading lists), E-resources and journal databases.

Assessment

The College maintains the Assessment Policy – VET which aims to promote transparent, equitable and accountable practices and justifiable outcomes.

The College will ensure that the assessment items:

Follow the critical aspects for assessment and evidence required to demonstrate this unit of competency as per the unit of competency detail.

Are based on the principles of assessment (Valid, Flexible, Reliable and Fair).

Embrace the rules of evidence (Validity, Sufficiency, Authenticity and Currency).

Assessors will;

Hold the relevant Training and Education (TAE) competencies;

Hold relevant vocational competencies at least to the level being delivered and assessed;

Have industry currency directly relevant to the training/assessment being undertaken;



Practice continuous development of their VET knowledge and skills as well as their industry currency and competence as an assessor.

ACNM ensures that all training and assessing staff of the units of competency included in the course have access to:

The present version of the unit of competency as well as the assessment guidelines.

Trainer, assessor and student support materials and resources relating to the unit of competency.

Sufficient resources to meet the requirements of students with special needs and has a process in place that includes reasonable adjustment procedures.

The necessary facilities and equipment needed to conduct the unit.

Assessment results will be based on the Assessment Policy – VET which includes:

Assessment of elements

Assessing competence

Additional assessment criteria.

For each unit of competency (and each element within the unit), a range of evidence will be collected as per the evidence gathering techniques set out in this DAS. It is a requirement that all assessments maintain at minimum, two types of appropriate evidence to verify the student’s competence for each element within the unit, which addresses the performance criteria arrangements of the elements. At least one of these evidence pieces will be a form of direct evidence with some evidence pieces overlapping elements and units within the course.

All assessment tools are aligned directly with the course in the following ways:

Meet Unit, Element and Performance Criteria requirements;

Covers the Unit Assessment Conditions; Covers all Knowledge Evidence, and Performance Evidence;

Covers Specific Evidence Requirements as listed in each individual unit of competency.

ACNM has followed the guidelines of the recommended assessment methods, evidence guide, performance criteria, required skills and knowledge and range statement of the units of competency. Students will undertake both progressive and summative assessments. The various assessment methods provide relevant tasks, exercises and assessments that are mapped against competency elements, performance criteria, required skills and knowledge, and employability skills.

Trainers/assessors and delivery and assessment materials will:

Explain the context and purpose of the assessment and the assessment process;

Explain the Competency Standards to be assessed and the evidence to be collected;



Outline the assessment procedures, the preparation that the student should undertake and answer any questions regarding assessment procedures.

Assess the needs of the student and where necessary, negotiate reasonable adjustment for assessing people with disabilities without compromising the integrity of the competencies.

Seek feedback regarding the student’s understanding of the competency standards, evidence requirements and assessment process.

Assessment Appeals

ACNM looks to ensure that students are satisfied with training and assessment processes to assist in preventing where possible the for assessment appeals.

If a student requests to have an assessment decision appealed they will in the first instance be advised to discuss the matter with the relevant trainer/assessor in an effort to reach a suitable outcome.

If a domestic student does not agree with the result awarded the student can access the Grievance Policy – VET and Grievance Procedure available which manages students’ grievances in an equitable, confidential and prompt manner. International students can access the Complaints and Appeals Procedure – International.

The table on the last page demonstrates an overview of the assessment methods to be used in each unit of competency.

Detailed mapping will be used to ensure the assessment methods address the unit of competency’s elements; performance criteria; required skills and knowledge.

Simulated Assessment Environment (SAE)

Simulation is a form of evidence gathering that can be used with this course and involves the student completing or dealing with a task, activity or problem in an off-the-job situation that replicates the workplace context – Simulated Assessment Environment (SAE). The SAE must simulate real life working conditions with all relevant equipment and conditions of that working environment, including interactions with clients and co-workers.

To meet this requirement ACNM can provide a simulated workplace environment for the student to demonstrate the following:

Technical skills

Underpinning knowledge

Generic skills such as decision making and problem solving

Workplace practices such as effective communication

Working as a team, fulfilling responsibilities and expectation of the job and workplace.

Contextualisation

ACNM may contextualise units of competency to reflect skills needs and student cohorts:



Contextualisation may include:

Including extra information to explain how to apply an element or performance criteria to a specific workplace or job role

Giving guidance on how a unit can be used in the specific workplace or job role.

Students at Risk

The College will identify students at jeopardy, as per its Assessment Policy – VET and Academic Progression Policy - VET, of not completing the course within the earliest timeframe possible. Identifiers used by the College include:

Poor performance

Multiple instances of Not Yet Competent.

The College has intervention strategies, including a variety of student support services available to enable students at jeopardy of not academically progressing to complete the unit/s of competency included in the course in the nominal hours prescribed. These strategies include enacting one or more of the following:

Liaising with a Student Adviser to discuss an appropriate progression plan.

Referring to tutoring assistance.

Referring to study skill sessions.

Referring to the Access and Equity program.

Referring to the Student Assistance program (SAP).

The Special Circumstances Policy.

Library services.

The College will as outline by its polices undertake procedures to minimise risks to students whilst studying at the college, this includes implementing the:

Alcohol and Other Drugs Policy – Students

Clinic Student Safety Policy

Health and Safety Responsibilities and Accounting Policy

Student Charter and Code of Conduct

Smoke Free Workplace Policy

Workplace Bullying and Harassment Policy.

Educational Pathways/Advanced Standing

The College has methodical Educational Pathways that includes non-formal, informal and formal learning via Recognition of Prior Learning and Credit Transfer. Educational pathway processes outlined to prospective students prior to enrolment via the website, discussion, the Student Handbook, or supplied on request. Students are encouraged to apply if they believe they may be eligible for an Educational Pathway.

Pathway assessors are responsible for conducting the evaluation of all applicants. Previous learning will be assessed as equivalent to the College’s unit of study and/or unit of competency for advanced standing to be granted. Assessment will take into account the units of study, units of competency, volume of learning, program of study, including content and the learning and



assessment approaches of the previous learning and/or work life experience.

RPL will be available to students where it is appropriate and suitable to a specific award course and only where a student’s previous non-formal or formal learning has taken place within the last three years as outlined in the RPL Procedure – VET.

ACNM is obligated to recognise Australian Quality Framework qualifications and Statement of Attainment issued by other Australian RTOs.

The formal education evidence for CT must be within the past three years to be considered. The CT processes will support VET to VET and Higher Education to VET advanced standings. Credit Transfer will only be processed when and official Statement of Attainment, that will be verified for validity as proof that the units of competency have been attained from an RTO that is registered to deliver nationally accredited training,

Successful educational pathway applicants will have ‘CT’ (Credit Transfer) and/or RPL (Recognised Prior Learning) applied to the unit/s of competency on their academic record and considered exempt from having to complete those units.

Unsuccessful educational pathways will be notified to students in writing with an explanation of why the application was unsuccessful. If the student wishes to dispute the unsuccessful result they may access the Grievance Policy – VET to appeal the decision.

Validation and Moderation

Validation and moderation are processes in the College’s commitment to quality assurance through continuous improvement.

Validation and moderation aims to align tools, training or assessment tools, to the qualifications’ requirements and desired outcomes whilst ensuring the philosophy of natural medicine is preserved.

It is the responsibility of the National Academic Director to ensure validation and moderation are implemented as per the Validation and Moderation Policy.

Validation at the College is a quality review process which involves checking that the tools produced are valid, reliable, sufficient, current, and authentic and are able to provide reasonable adjustment to the relevant aspects of the training package. The procedure will include preparation for a validation session; a session being held; and documentation of the session and its outcomes. An external validation session is optional and at the discretion of the National Academic Director. This would see members of the ‘Industry Advisory Group’ unpacking and reviewing various aspects of the DAS; delivery tools; assessment tools; and their relevance to industry standards.

Moderation at the College is the process of ensuring assessment judgements are in alignment with the ‘Rules of Evidence’ and the



Standards. It ensures that the same standards are applied to all assessment results within a unit of competency across all cohorts.

Information gained from student and other stakeholder feedback and input will form a part of the validation and moderation processes.

Validation and moderation will also examine past Recognised Prior Learning submissions.

Course Monitoring and Evaluation

Course monitoring and evaluation is to ensure the course remains current with industry needs, enterprises and community groups; remains relevant to the training package and industry; remains viable; and creates a favourable climate.

Methods may include but are not limited to;

Student and stakeholder feedback

Trainer/assessor feedback

Continuous improvement activities

Validation and moderation activities

Bench marking against other RTOs

Reviewing attrition and retention rates

Reviewing new enrolment rates

Industry reviews

Alumni employment rates

Peer reviews

Utilisation of consultants

VET Advisory Board Committee

Beauty Industry Advisory Board Committee

This course has been, and will be further developed through effective consultation with one or more of following persons and/or organisations/groups:

ACNM trainers and assessors, National Academic Director.

Relevant Pillar Industry Advisory Group (external industry members are included in the membership of the Advisory Groups)

VET Advisory Board

Skills Councils Benchmarks

Professional bodies/associations

Feedback will be sought, analysed and acted upon, where necessary, on a regular basis.

Continuous Improvement

The concept of continuous improvement is integral to the goal of best practice for RTOs. Continuous improvement provides the principles for reviewing service delivery, structure, administration systems and processes.

ACNM utilises a variety of techniques and approaches to ensure continuous improvement across the organisation and for courses delivered as per its Quality and Compliance Policy. Continuous Improvement activities may include but not limited to:

Organisational reviews

Performance management

Quality management



Benchmarking

Continuous improvements is applied as either whole of organisation and/or functional level and to a range of structures, systems and processes.

Delivery and Assessment Strategy Review

The National Academic Director will be responsible for:

Reviewing and amending this Delivery and Assessment Strategy (DAS) when there is a change to the Training Package that impacts on this DAS

An annual systematic review and approval process to ensure that any College resources, industry needs, and student needs that may have been changed are considered and applied to this DAS as appropriate.

Any recommended changes required to this DAS will involve discussion with relevant VET trainer/assessors, relevant Advisory Boards/Groups. A record of the relevant data, feedback and/or changes that contribute to the review and its approval will be maintained in the relevant applications including the Learning Management System, The Source, and updated in the Continuous Improvement Register.

Industry Consultation

To ensure that ACNM delivers this qualification according to industry needs and requirements, consultations with industry experts are conducted on a regular basis. This course has been assessed for industry relevance with the Fitness Advisory Board Committee. During the development of the DAS, effective consultation with industry persons and organisations has occurred. The following representatives were involved in the consultation process.

Amanda Rootsey

Business owner, eco model, product developer for natural beauty products

Consultation on the updated Diploma of Beauty Therapy format for suitability for graduates working in the industry.

Ann Thather

Ella Bache Franchise Beauty Salon Owner (5 salons)

Provided input into what is required for Beauty Therapy from the perspective of a salon owner. Ann has indicated that the Diploma of Beauty Therapy should be the minimum requirement for staff looking to work in the beauty and spa industry.

Andrew Bryant

Owner of a chain of beauty salons – Brazilian Beauty

Provided overall industry consultation for all areas of beauty therapy training and salon management requirements.

Faith Brooks As the main liaison with career advisers Faith has provided input



Career Adviser of CNB

as to what advisers recommend as suitable qualifications to work in the beauty industry and pathways for advancement.



Assessment Evidence Gathering Techniques – the following techniques may be used to collect suitable assessment evidence for a judgement of competency. Suitability will be considered for the

individual.

Unit Code Unit Name A B C D E

Core Units

SHBBBOS002 Provide body massages X X X

SHBBBOS003 Provide body treatments X X X

SHBBFAS001 Provide lash and brow services X X X

SHBBFAS002 Provide facial treatments and skin

care recommendations

X X X


X X X

SHBBHRS001 Provide waxing services X X X

SHBBMUP002 Design and apply make-up X X X


X X X X


X X


X X X

SHBXCCS002 Provide salon services to clients X X X



SHBXIND001 Comply with organisational requirements within a personal services

environment

X X X X


X X X X X

Elective Units


X X X


X X X


X X X

SHBBSPA002 Provide spa therapies X X X

SHBBSPA003 Provide stone therapy massages X X X


X X X


X X X


X X X

SHBBINF001 Maintain infection control standards X X X



HLTAAP002 Confirm physical health status X X X


X X X


X X X

Key

A B C D E

Oral questions Treatment

Plan(Performance evidence Book)

Online quizzes-short answer/long

answer/essay style/diagrams/

Practical Observation,

demonstration of skills, workplace

placement activities

(simulation)

Assignment



Appendix 1 Trimester One – 13 weeks (12 teaching weeks, and one week mid Trimester break)

Common Subjects Hours Teaching Delivery 12 weeks

Pre/ Co- req

Delivery Units of Competency Core/ Electives Group C Spa

NLS310 Nail Services 48 6hrs p/wk x 12 wks

Nil On Campus SHBBNLS001 Provide manicure and pedicare services Core

RRT521 Reflexology Relaxation

Techniques

24 Nil On Campus SHBBBOS005 Use reflexology relaxation techniques in beauty treatments

E General (Group D)

FAS410 Facial Treatments 72 6hrs p/wk x 12 wks Nil On Campus SHBBFAS002 Provide facial treatments and skin care recommendations Core

BOM411 Body Massage 72 6hrs p/wk x 12 wks Nil On Campus SHBBBOS002 Provide body massages Core

CPH412 Confirm Physical Health Status 60 5hrs p/wk x 12 wks Nil Online HLTAAP002 Confirm physical health status E General

(Other elective)

AAP531 Analyse Health Information 30 5hrs p/wk x 6 wks Nil Online HLTAAP003 Analyse and respond to client health information E General

(Other elective)

Total hours 306



Trimester Two – 13 weeks (12 teaching weeks, and one week mid Trimester break)


Pre/ Co- req

Delivery Units of Competency Core/ Electives Group C Spa

WXS320 Waxing Services 48

6hrs p/wk x 12 wks

Nil

On Campus

SHBBHRS001 Provide waxing services Core

LBS311 Lash and Brow Services 24 Nil On

Campus SHBBFAS001 Provide lash and brow services Core

SPF420 Specialised Facial Treatments 72 6 hrs p/wk x 12

wks Nil

On Campus

SHBBFAS003 Provide specialised facial treatments Core

CLS020 Clinical Studies 1 42 7hrs p/wk x 6 wks

Nil On

Campus


E General (Group D)

Nil On

Campus SHBXWHS001 Apply safe hygiene, health and work practices

Core

Nil On

Campus SHBXIND001 Comply with organisational requirements within a personal services environment

Core

STM520 Stone Therapy Massage 36

6hrs p/wk x 12 wks

Nil On

Campus SHBBSPA003 Provide stone therapy massages E Group C

IND522 Indian Head Massage 36 Nil On

Campus SHBBSPA004 Provide Indian head massages for relaxation E Group C

Total hours 258



Trimester Three – 13 weeks (12 teaching weeks, and one week mid Trimester break)


Pre/ Co- req

Delivery Units of Competency Core / Electives Group C Spa

MUP330 Make-Up Design 48 6 hrs p/wk x 8 Nil

On

Campus SHBBMUP002 Design and apply make-up Core

RES311 Research Beuaty Industry 24 6 hrs p/wk x 4 Nil

On

Campus SHBBRES001 Research and apply beauty industry information Core

CLS030 Clinical Studies 2 56 7 hrs p/wk x 8 Nil

On Campus

SHBXCCS001 Conduct salon financial transactions Core

Nil SHBXCCS002 Provide salon services to clients Core

CLS031 Clinical

Studies 3 28 7 hrs p/wk x 4 Nil

On Campus

CHCCOM006 Establish and manage client relationships E General

(Other elective)

ARO431 Aromatherapy Massage 72 6 hrs p/wk x 12

Nil On

Campus

SHBBBOS004 Provide aromatherapy massages E Group C


E Group C

LYM530 Lymph Massage Nil On

Campus SHBBBOS006 Provide superficial lymph massage treatments

E General (Group D)

BOT430 Body Treatments

72 6 hrs p/wk x 12

Nil On

Campus SHBBBOS003 Provide body treatments Core

SPA532 Spa Therapies

Nil On

Campus SHBBSPA001 Work in a spa therapies framework E Group C

Nil On

Campus SHBBSPA002 Provide spa therapies E Group C

Total 300

Course Total 864



Appendix 2 Assessment Conditions and Equipment - Beauty Unit Environment Equipment Consumables Documents Other people

Standard provisions- 3 x treatment rooms 11.3 11.4 11.6

Simulated beauty workplace set up for the purpose of skills assessment, which provides services to paying members of the public.

Standard per station per room

hand washing facilities: o basin o hot and cold running water o liquid soap o single use towels or hand dryer

individual work station consisting of: o adjustable treatment table with

safe working access at both ends and sides. individual electricity supply

o magnifying lamp o trolley for products, bowls and

equipment o AS waste bins

Computer with salon software

Cleaning and disinfection products and equipment


Treatment towels and disposable bed protectors, pillows and bolsters

Client gowns, and hair protectors

Cleaning and disinfection products and equipment

Antiseptic wipes, cotton tips and cotton swabs

Hand sanitiser

Tissues


Relevant workplace documentation: o blank client records and medical

forms o organisational policies and

procedures relevant to providing body treatments

o equipment manufacturer instructions

o safety data sheets for cleaning products and, where applicable, for treatment products

o product manuals listing product ingredients, formulations, labelling and guidelines for use

Paying clients, both new and regular, with different body treatment requirements, who have the expectation that the services provided reflect those of a commercial business


As per Standard above plus: 9 x client chairs, table and lamp and operator chairs Cuticle pusher, Pedi paddles with disposable grit sheets Disposable nail files Large and small bowls Nail clippers and scissors

Disposable gloves Kester black nail products and Organic spa body products

As per Standard above plus: Safety data sheets for products


As per Standard above plus-massage tables As per Standard above plus: Safety data sheets for products

SHBBFAS002 Provide facial treatments and skin care recommendations

As per Standard above plus: Mask brushes Bowls and pallettes for decanting product Steamers –each station 2 hot towel cabbies 8 woods lamps 1 skin scanner 16 brush machines 3 x Clinical waste sharps box

Disposable Fibrellas Disposable spatulas Disposable micro lances PPE-Disposable gloves, masks and eye protection Skincare ranges-Organic Spa, ASAP, Jasmin Organics and Subtle Energies




Unit Environment Equipment Consumables Documents Other people

SHBBBOS002 Provide body massages

As per Standard above plus: Bottles/holsters

Carrier oils Creams Essential oils


HLTAAP002 Confirm physical health status

Modelling of industry operating conditions, including:

analysis of health information of real people

integration of problem solving activities

Client Medical form Comprehensive Library with medical reference books, journals, charts, anatomical models


Modelling of industry operating conditions, including:

analysis of health information of real people

integration of problem solving activities

Client Medical form Comprehensive Library with medical reference books, journals, charts, anatomical models

SHBBHRS001 Provide waxing services

As per Standard above plus: Temperature controlled double wax pots Tweezers 1 x large clinical waste disposal bin

Disposable wax applicators/spatulas-4 sizes Wax strips Hot and strip wax Sugaring wax Pre and post products Tint colours-brown, black, blue black Oxidant Tint applicators/brushes and guides PPE-disposable gloves, under wear and aprons


SHBBFAS001 Provide lash and brow services

As per Standard above plus: Temperature controlled double wax pots Tweezers

Disposable wax applicators/spatulas-4 sizes Wax strips Hot and strip wax Sugaring wax Pre and post products Tint colours-brown, black, blue black Oxidant Tint applicators/brushes and guides



As per Standard above plus: Mask brushes Bowls and palettes for decanting product Steamers –each station

Disposable Fibrella wipes Disposable spatulas Disposable micro lances 1 x Clinical waste sharps box





2 hot towel cabbies 8 woods lamps 1 skin scanner 5 ultra-sonic/sonophoresis machines 7 Micro current machines 15 Combined Galvanic/High Frequency machines-for iontophoresis and desincrustation 16 brush machines

PPE-Disposable gloves, masks and eye protection Skincare ranges-Organic Spa, ASAP, Jasmin Organics and Subtle Energies


As per Standard above plus: 1 Autoclave & incubator 3 x Clinical waste sharps box 1 x large clinical waste disposal bin PPE-disposable gloves for cleaning and treatments, aprons, eye protection, masks Enclosed footwear as per CNB uniform policy

Alcohol wipes and hand steriliser at each work station Sphagnum moss hospital grade disinfectant Single use equipment –spatulas, gloves, cotton swabs, Fibrella wipes, aprons, bed protectors, tissues

As per standard above plus: Australian Standards workplace documentation


As per Standard above plus: Cleaning and disinfection products-floor, glass, sphagnum moss Cleaning equipment-brushes, mops, measuring jugs, spray bottles Electrical equipment-magnifying lamps, microwave, washing machine and dryer, hot towel cabinets, kettle, facial equipment (steamers), autoclave PPE-, disposable gloves, aprons, masks, eye protection, close footwear 3 x sharps boxes 1 clinical waste bin

As per Standard above plus: Policies and procedures for fire and evacuation, first aid, electrical safety, accident and risk assessment, clinic operation Safety data sheets for products Infection control guidelines Hazard identification and warning signage Accident and incident report forms Risk assessment forms

SHBXIND001 Comply with organisational requirements within a personal services environment

Computers, keyboards, photocopier and printer and internet access

As per Standard above plus: Hair and Beauty Award, NES, EEO, Fair Work information, plain English texts, clinic and day spa handbook for operations, rosters, grievances, discrimination EEO

SHBBSPA003 Provide stone therapy massages

10 x thermostatically controlled stone heaters 10 x full sets of thermal stones and cold stones of different shapes and sizes form placement and massage use 10 x thermometers Spatulas for removing stones Bags for toe stones Trays for placing used stones Bowls for cold water






Pump bottles and holsters


10 x face rests for use on tables 10 x client chairs 1x seated massage chair Hair clips Combs



SHBBMUP002 Design and apply make-up

As per Standard above plus: 9 x adjustable make up chairs 9 hand held mirrors Disposable headbands and caps Hair clips 9 x professional makeup brush rolls-15 brushes per set Disposable mascara wands, lip brushes, sponges and wedges Tweezers Lash curlers Pencil sharpeners Palettes Disposable spatulas Makeup lighting at each station

Brush sanitiser Make up caps-client protection Disposable Fibrella wipes False lashes Makeup products from Zuii and Kylies Professional: Blushers, concealers, eye shadows, eyeliners, foundations (loose mineral, water, oil, cream, pressed powder) Lipsticks, glosses, lip pencils, mascaras, brow pencils, loose powders. Organic Spa skincare products for cleansing and skin preparation

As per Standard above plus: Safety data sheets for products Face cards for make-up design


Library with computers and keyboards and access to the internet

Comprehensive library of: Trade journals, Industry magazines Website blogs Internet access Industry contacts/mentors/trainers Industry workshops


Reception area Computer with salon software Point of sale equipment: Cash register, bar code scanner, EFTPOS machine

As per Standard above plus: Price lists Inventory and stock lists, returns slips Gift vouchers Financial transaction documents-change slips, reconciliation and float forms

SHBXCCS002 Provide salon service to clients

Computer with salon software Reception desk and area Retail displays and products Telephone

As per Standard above plus: Policies and procedures/manuals for consumer rights, complaint resolution, customer service techniques and DISC profiling






As per Standard above plus: Beakers, Pump bottles, holsters Spatulas, pipettes


As per Standard above plus: Safety data sheets for oils and products


As per Standard above plus: Beakers, Pump bottles, holsters Spatulas, pipettes, labels Dark glass bottles Vaporisers

Carrier oils Creams Essential oils Small towels for compresses Muslin cloth for poultices

As per Standard above plus: Safety Data Sheets for oils and products


As per Standard above plus: Bottles/holsters


As per Standard above plus: Safety data sheets for oils and products

SHBBBOS003 Provide body treatments

As per Standard above plus: Application brushes and dry body brushes Bowls and palettes for decanting product Steamers –each station 2 hot towel cabbies 7 Micro current machines 15 Combined Galvanic/High Frequency machines-for iontophoresis and desincrustation 16 brush machines 2 x Faradic 1 x infra-red lamp 2 x Mechanical massager 7 x vacuum suction machines PPE-disposable gloves

Disposable Fibrella wipes Disposable spatulas Disposable micro lances 3 x Clinical waste sharps box PPE-Disposable gloves, masks and eye protection Skincare ranges-Organic Spa, ASAP, Jasmin Organics and Subtle Energies


As per Standard above plus: Reception area Spa relaxation area Shower change facilities Wet and dry treatment rooms

5 x spa capsules with steam, Vichy shower, hydro tub Spa equipment-body brushes Spa menu

Spa disinfection Water treatment testing chemicals




SHBBSPA002 Provide spa therapies

As per Standard above plus: Dry treatment area Shower and client change facilities Wet room

2 hot towel cabinets 5 x spa capsules with steam, Vichy shower, hydro tub

Organic Spa and Subtle Energies spa and body professional products Disposable underwear