Dell S2830dn Smart Printer User Guide · Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that allows enabled applications

Dell Printer S2830dn

User's Guide

May 2016

TrademarksInformation in this document is subject to change without notice.© 2016 Dell, Inc. All rights reserved.Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation; AirPrint,the AirPrint logo, Mac, and the Mac logo are trademarks of Apple, Inc.; Mopria®, the Mopria® logo, and the Mopria® Alliance logo are registered trademarks and servicemarks of Mopria Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited. Google Cloud Print is a trademark of Google Inc.Other trademarks and trade names may be used in this document to refer to the entities claiming the marks and names of their products. Dell Inc. disclaims anyproprietary interest in trademarks and trade names other than its own.

ContentsSafety information........................................................................................ 5

Conventions.......................................................................................................................................................... 5

Learning about the printer...........................................................................7Finding information about the printer.............................................................................................................7

Selecting a location for the printer..................................................................................................................8

Printer configurations......................................................................................................................................... 9

Using the control panel.................................................................................................................................... 10

Understanding the status of the sleep button and indicator light..........................................................11

Accessing the Embedded Web Server.........................................................................................................12

Additional printer setup..............................................................................13Installing internal options................................................................................................................................. 13

Installing hardware options............................................................................................................................. 16

Attaching cables................................................................................................................................................. 17

Setting up the printer software....................................................................................................................... 18

Networking...........................................................................................................................................................19

Verifying printer setup......................................................................................................................................22

Loading paper and specialty media......................................................... 23Setting the paper size and type.................................................................................................................... 23

Configuring Universal paper settings.......................................................................................................... 23

Using the standard bin and paper stop.......................................................................................................23

Loading trays...................................................................................................................................................... 24

Loading the multipurpose feeder................................................................................................................. 28

Linking and unlinking trays............................................................................................................................. 32

Paper and specialty media guide............................................................. 34Paper guidelines................................................................................................................................................34

Using specialty media...................................................................................................................................... 37

Storing paper......................................................................................................................................................39

Supported paper sizes, types, and weights............................................................................................... 39

Printing.........................................................................................................42Printing a document..........................................................................................................................................42

Contents 2

Printing from a mobile device........................................................................................................................ 43

Printing information pages..............................................................................................................................44

Canceling a print job.........................................................................................................................................44

Understanding the printer menus............................................................45Menus list.............................................................................................................................................................45

Paper menu.........................................................................................................................................................45

Reports menu..................................................................................................................................................... 54

Network/Ports menu.........................................................................................................................................55

Security menu.................................................................................................................................................... 64

Settings menu.....................................................................................................................................................67

Help menu............................................................................................................................................................81

Saving money and the environment........................................................82Saving paper and toner................................................................................................................................... 82

Saving energy.................................................................................................................................................... 82

Recycling............................................................................................................................................................. 85

Securing the printer................................................................................... 86Using the security lock feature......................................................................................................................86

Statement of Volatility...................................................................................................................................... 86

Erasing volatile memory.................................................................................................................................. 86

Erasing non‑volatile memory..........................................................................................................................87

Maintaining the printer.............................................................................. 88Cleaning the printer..........................................................................................................................................88

Checking the status of parts and supplies on the printer control panel............................................ 88

Estimated number of remaining pages....................................................................................................... 88

Ordering supplies..............................................................................................................................................89

Storing supplies................................................................................................................................................. 89

Replacing supplies............................................................................................................................................89

Moving the printer.............................................................................................................................................93

Managing the printer................................................................................. 95Accessing the remote control panel............................................................................................................95

Viewing reports..................................................................................................................................................95

Configuring supply notifications from the Embedded Web Server..................................................... 95

Copying printer settings to other printers.................................................................................................. 96

Contents 3

Restoring factory default settings................................................................................................................. 97

Creating a printer control panel PIN.............................................................................................................97

Clearing jams.............................................................................................. 98Avoiding jams.....................................................................................................................................................98

Identifying jam locations..................................................................................................................................99

Paper jam in the front door........................................................................................................................... 100

Paper jam in the rear door............................................................................................................................ 102

Paper jam in the standard bin.......................................................................................................................103

Paper jam in the duplex unit......................................................................................................................... 104

Paper jam in trays............................................................................................................................................ 105

Paper jam in the multipurpose feeder........................................................................................................105

Troubleshooting........................................................................................ 107Understanding the printer messages......................................................................................................... 107

Solving printer problems.................................................................................................................................115

Solving print problems................................................................................................................................... 122

Embedded Web Server does not open..................................................................................................... 144

Contacting technical support........................................................................................................................145

Appendix.................................................................................................... 146

Index........................................................................................................... 148

Contents 4

Safety information

ConventionsNote: A note identifies information that could help you.

Warning: A warning identifies something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Different types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord toan appropriately rated and properly grounded electrical outlet that is near the product and easilyaccessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cordprovided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips,multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easilyoverloaded by a laser printer and may result in a risk of fire, property damage, or poor printerperformance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product nearwater or wet locations.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments orperformance of procedures other than those specified in the User’s Guide may result in hazardousradiation exposure.

This product uses a printing process that heats the print media, and the heat may cause the media to releaseemissions. You must understand the section in your operating instructions that discusses the guidelines forselecting print media to avoid the possibility of harmful emissions.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced.There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble,or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructionsand local regulations.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personalinjury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.

• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch onthe right side of the tray toward the front of the tray until it clicks into place.

Safety information 5

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touching it.

CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardwareor memory devices sometime after setting up the printer, then turn the printer off, and unplug the powercord from the electrical outlet before continuing. If you have any other devices attached to the printer,then turn them off as well, and unplug any cables going into the printer.

This product is designed, tested, and approved to meet strict global safety standards with the use of specificmanufacturer's components. The safety features of some parts may not always be obvious. The manufactureris not responsible for the use of other replacement parts.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the powercords. Do not subject the power cords to abrasion or stress. Do not pinch the power cords betweenobjects such as the shelving system and any brackets. If any of these things happen, a risk of fire orelectrical shock results. Inspect the power cords regularly for signs of such problems. Remove the powercords from the electrical outlet before inspecting them.

Refer service or repairs, other than those described in the user documentation, to a service representative.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of theprinter, unplug the power cord from the electrical outlet and disconnect all cables from the printer beforeproceeding.

CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.Keep all other trays closed until needed.

CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections,such as the fax feature, power cord, or telephone, during a lightning storm.

SAVE THESE INSTRUCTIONS.

Safety information 6

Learning about the printer

Finding information about the printerWhat are you looking for? Find it here

Help to set up and use the printer:

• Accessing printer reports

• Accessing the Embedded Web Server

• Installing optional accessories

• Dell instructional videos

• Finding the service tag

• Routine printer maintenance

• Troubleshooting

Scan the Quick Response (QR) code to view productdocuments.

Initial setup instructions:

• Connecting the printer

• Installing the printer software

Setup documentation—The setup documentationcame with the printer.

Additional setup and instructions for using the printer:

• Selecting and storing paper and specialty media

• Loading paper

• Configuring printer settings

• Viewing and printing documents and photos

• Setting up and using the printer software

• Configuring the printer on a network

• Caring for and maintaining the printer

• Troubleshooting and solving problems

User's Guide and Quick Reference Guide—Theguides are available on the Software CD.

For more information, go towww.dell.com/support/manuals.

Help using the printer software Help for Microsoft® Windows® or Macintoshoperating systems—Open a printer software programor application, and then click Help.

Click to view context‑sensitive information.

Notes:

• Help is automatically installed with the printersoftware.

• The printer software is located in the printerprogram folder or on the desktop, dependingon your operating system.

Learning about the printer 7

http://www.dell.com/support/manuals

What are you looking for? Find it here

The latest supplemental information, updates, and technicalsupport:

• Documentation

• Driver downloads

• Product upgrades

• Service call and repair information

• Order status

• Live chat support

• E‑mail support

• Voice support

www.dell.com/support/printers

Notes:

• Support contact information for your country orregion is found on the support Web site.

• Documentation came with the printer and isavailable on the Software CD.

Have the following information ready when youcontact technical support:

• Service tag

• Express service code

Note: The service tag and express service codeappear on labels on the printer.

• Software and Drivers—Certified drivers for your printerand installers for Dell printer software

• Readme files—Last‑minute technical changes, oradvanced technical reference materials for experiencedusers or technicians

Software CD

• Supplies and accessories for your printer

• Replacement cartridges

www.dell.com/printers

You can purchase printer supplies online, bytelephone, or in select retail stores.

• Safety information for preparing to operate your printer

• Regulatory information

• Warranty information

Product Information Guide

Notes:

• The Product Information Guide may not beavailable in your country or region.

• Documentation came with the printer and isavailable on the Software CD.

Selecting a location for the printerWhen selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan toinstall any hardware options, then leave enough room for them also. It is important to:

• Set up the printer near a properly grounded and easily accessible electrical outlet.

• Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN TechnicalCommittee 156 standard.

• Provide a flat, sturdy, and stable surface.


http://www.dell.com/support/printers

http://www.dell.com/printers

• Keep the printer:

– Clean, dry, and free of dust.

– Away from stray staples and paper clips.

– Away from the direct airflow of air conditioners, heaters, or ventilators.

– Free from direct sunlight and humidity extremes.

• Observe the recommended temperatures and avoid fluctuations.

Ambient temperature 16 to 32°C (60 to 90°F)

Storage temperature ‑20 to 40°C (‑4 to 104°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1 Right side 110 mm (4.33 in.)

2 Front 305 mm (12 in.)

3 Left side 65 mm (2.56 in.)

4 Rear 100 mm (3.94 in.)

5 Top 305 mm (12 in.)

Printer configurationsCAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.Keep all other trays closed until needed.

You can configure your printer by adding one optional 550‑sheet tray or two optional 250‑sheet trays. For moreinformation, see “Installing optional trays” on page 16.


1 Printer control panel

2 Paper stop

3 Standard bin

4 Front door release button

5 Controller board access door

6 Standard 250‑sheet tray

7 Optional 250‑ or 550‑sheet tray

8 100‑sheet multipurpose feeder

9 Front door

Using the control panel


Use the To

1 Display View the printer status and messages.

Set up and operate the printer.

2 Left arrow button Scroll to the left.

3 Select button Select menu options.

Save settings.

4 Up arrow button Scroll up.

5 Right arrow button Scroll to the right.

6 Keypad Enter numbers, letters, or symbols.

7 Sleep button Enable Sleep mode or Hibernate mode.

The following actions wake the printer from Sleep mode:

• Pressing any hard button

• Sending a print job from the computer

• Performing a power‑on reset using the main power switch

The following actions wake the printer from Hibernate mode:

• Pressing the Sleep button until the printer wakes

• Performing a power‑on reset using the main power switch

8 Stop or cancel button Stop all printer activities.

9 Back button Return to the previous screen.

10 Down arrow button Scroll down.

11 Home button Go to the home screen.

12 Indicator light Check the status of the printer.

Understanding the status of the sleep button andindicator lightIndicator light Printer status

Off The printer is off or in Hibernate mode.

Blinking green The printer is warming up, processing data, or printing.

Solid green The printer is on, but idle.

Blinking red The printer requires user intervention.

Sleep button light Printer status

Off The printer is off, idle or in Ready state.

Solid yellow The printer is in Sleep mode.

Blinking yellow The printer is entering or waking from Hibernate mode.


Sleep button light Printer status

Blinking yellow for 0.1 second, then goescompletely off for 1.9 seconds in a slow,pulsing pattern

The printer is in Hibernate mode.

Accessing the Embedded Web ServerThe Embedded Web Server is the printer Web page that lets you view and remotely configure printer settingseven when you are not physically near the printer.

1 Obtain the printer IP address:

• From the printer control panel home screen

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page, and then finding the TCP/IP section

Note: An IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

2 Open a Web browser, and then type the printer IP address in the address field.

3 Press Enter.

Note: If you are using a proxy server, then temporarily disable it to load the Web page correctly.


Additional printer setup

Installing internal optionsCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardwareor memory devices sometime after setting up the printer, then turn the printer off, and unplug the powercord from the electrical outlet before continuing. If you have any other devices attached to the printer,then turn them off as well, and unplug any cables going into the printer.

Available internal options• Flash memory

– Fonts

Accessing the controller boardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardwareor memory devices sometime after setting up the printer, then turn the printer off, and unplug the powercord from the electrical outlet before continuing. If you have any other devices attached to the printer,then turn them off as well, and unplug any cables going into the printer.

1 Open the controller board access door.

2 Locate the memory card connector.

Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any controller board electroniccomponents or connectors.

Additional printer setup 13

Installing an optional cardCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardwareor memory devices sometime after setting up the printer, then turn the printer off, and unplug the powercord from the electrical outlet before continuing. If you have any other devices attached to the printer,then turn them off as well, and unplug any cables going into the printer.

Warning—Potential Damage: Controller board electronic components are easily damaged by staticelectricity. Touch a metal surface on the printer before touching any controller board electronic componentsor connectors.

1 Access the controller board.

For more information, see “Accessing the controller board” on page 13.

2 Unpack the optional card.

Warning—Potential Damage: Avoid touching the connection points along the edge of the card.


3 Holding the card by its sides, align the plastic pins (1) on the card with the holes (2) on the controller board.

4 Push the card firmly into place as shown in the illustration.


Warning—Potential Damage: Improper installation of the card may cause damage to the card and thecontroller board.

Note: The entire length of the connector on the card must touch and be flush against the controllerboard.

5 Close the controller board access door.

Note: When the printer software and any hardware options are installed, it may be necessary to manuallyadd the options in the printer driver to make them available for print jobs. For more information, see“Adding available options in the print driver” on page 19.

Installing hardware options

Installing optional traysCAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardwareor memory devices sometime after setting up the printer, then turn the printer off, and unplug the powercord from the electrical outlet before continuing. If you have any other devices attached to the printer,then turn them off as well, and unplug any cables going into the printer.

1 Turn off the printer using the power switch, and then unplug the power cord from the electrical outlet.

2 Unpack the tray, and then remove any packing material.

3 Remove the tray from the base.

4 Remove any packing material from inside the tray.

5 Insert the tray into the base.

6 Place the tray near the printer.


7 Align the printer with the tray, and then slowly lower the printer into place.

8 Connect the power cord to the printer, then to a properly grounded electrical outlet, and then turn on theprinter.

Note: When the printer software and any hardware options are installed, it may be necessary to manuallyadd the options in the printer driver to make them available for print jobs. For more information, see“Adding available options in the print driver” on page 19.

Attaching cablesConnect the printer to the computer using a USB or parallel cable, or to the network using an Ethernet cable.

Make sure to match the following:

• The USB symbol on the cable with the USB symbol on the printer

• The appropriate parallel cable with the parallel port

• The appropriate Ethernet cable with the Ethernet port


Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the areashown while actively printing. Loss of data or a malfunction can occur.

Use the To

1 USB port Attach an optional wireless network adapter.

2 USB printer port Connect the printer to a computer.

3 Ethernet port Connect the printer to a network.

4 Parallel port Connect the printer to a computer.

5 Power switch Turn on or turn off the printer.

6 Printer power cord socket Connect the printer to an electrical outlet.

7 Security slot Attach a lock that will secure the printer in place.

Setting up the printer software

Installing the printer1 Obtain a copy of the software installer package.

2 Run the installer, and then follow the instructions on the computer screen.

3 For Macintosh users, add the printer.

Note: Obtain the printer IP address from the TCP/IP section in the Network/Ports menu.


Adding available options in the print driver

For Windows users

1 Open the printers folder.

2 Select the printer you want to update, and then do the following:

• For Windows 7 or later, select Printer properties.

• For earlier versions, select Properties.

3 Navigate to the Configuration tab, and then select Update Now ‑ Ask Printer.

4 Apply the changes.

For Macintosh users

1 From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.

2 Navigate to the list of hardware options, and then add any installed options.


NetworkingNotes:

• Purchase a wireless network adapter before setting up the printer on a wireless network. To install thewireless network adapter, see the instruction sheet that came with the adapter.

• A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP),Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network.

Preparing to set up the printer on an Ethernet networkTo configure your printer to connect to an Ethernet network, organize the following information before youbegin:

Note: If your network automatically assigns IP addresses to computers and printers, continue on to installingthe printer.

• A valid, unique IP address for the printer to use on the network

• The network gateway

• The network mask

• A nickname for the printer (optional)

Note: A printer nickname can make it easier for you to identify your printer on the network. You canchoose to use the default printer nickname, or assign a name that is easier for you to remember.

You will need an Ethernet cable to connect the printer to the network and an available port where the printercan physically connect to the network. Use a new network cable when possible to avoid potential problemscaused by a damaged cable.


Preparing to set up the printer on a wireless network

Notes:

• Make sure your wireless network adapter is installed in your printer and working properly. For moreinformation, see the instruction sheet that came with the wireless network adapter.

• Make sure your access point (wireless router) is turned on and is working properly.

Make sure you have the following information before setting up the printer on a wireless network:

• SSID—The SSID is also referred to as the network name.

• Wireless Mode (or Network Mode)—The mode is either infrastructure or ad hoc.

• Channel (for ad hoc networks)—The channel defaults to automatic for infrastructure networks.

Some ad hoc networks will also require the automatic setting. Check with your system support person ifyou are not sure which channel to select.

• Security Method—There are four basic options for Security Method:

– WEP keyIf your network uses more than one WEP key, then enter up to four in the provided spaces. Select thekey currently in use on the network by selecting the default WEP transmit key.

– WPA or WPA2 preshared key or passphraseWPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption mustbe set for the same type on the router and on the printer, or the printer will not be able to communicateon the network.

– 802.1X–RADIUS

If you are installing the printer on an 802.1X network, then you may need the following:

• Authentication type

• Inner authentication type

• 802.1X user name and password

• Certificates

– No securityIf your wireless network does not use any type of security, then you will not have any security information.

Note: We do not recommend using an unsecured wireless network.

Notes:

– If you do not know the SSID of the network that your computer is connected to, then launch the wirelessutility of the computer network adapter, and then look for the network name. If you cannot find the SSIDor the security information for your network, then see the documentation that came with the accesspoint, or contact your system support person.

– To find the WPA/WPA2 preshared key or passphrase for the wireless network, see the documentationthat came with the access point, see the Embedded Web Server associated with the access point, orconsult your system support person.


Connecting the printer to a wireless network using Wi‑Fi Protected SetupBefore connecting the printer to a wireless network, make sure that:

• The access point (wireless router) is Wi‑Fi Protected Setup (WPS) certified or WPS‑compatible. For moreinformation, see the documentation that came with your access point.

• A wireless network adapter is installed on your printer and is working properly. For more information, seethe instruction sheet that came with the adapter.

Using the Push Button Configuration Method

1 From the control panel, navigate to:

> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless

> > Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start Push Button Method

>

2 Follow the instructions on the printer display.

Using the Personal Identification Number (PIN) Method


> Settings > > Networks/Ports > > Network [x] > > Network [x] Setup > > Wireless

> > Wireless Connection Setup > > Wi‑Fi Protected Setup > > Start PIN Method >

2 Copy the eight‑digit WPS PIN.

3 Open a Web browser, and then type the IP address of your access point in the address field.

Notes:

• The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

• If you are accessing a proxy server, then temporarily disable it to load the Web page correctly.

4 Access the WPS settings. For more information, see the documentation that came with your accesspoint.

5 Enter the eight‑digit PIN, and then save the setting.

Connecting the printer to a wireless network using the Embedded WebServerBefore you begin, make sure that:

• Your printer is connected temporarily to an Ethernet network.

• A wireless network adapter is installed in your printer and working properly. For more information, see theinstruction sheet that came with your wireless network adapter.


Notes:

• View the printer IP address on the printer control panel. The IP address appears as four sets ofnumbers separated by periods, such as 123.123.123.123.


• If you are using a proxy server, then temporarily disable it to load the Web page correctly.

2 Click Settings > Network/Ports > Wireless.

3 Modify the settings to match the settings of your access point (wireless router).

Note: Make sure to enter the correct SSID.

4 Click Submit.

5 Turn off the printer, and then disconnect the Ethernet cable. Then wait for at least five seconds, and thenturn the printer back on.

6 To verify if your printer is connected to the network, print a network setup page. Then in the Network Card [x]section, see if the status is Connected.

Verifying printer setup

Printing a menu settings pagePrint a menu settings page to view the current menu settings and to verify if the printer options are installedcorrectly.

From the printer control panel, navigate to:

> Settings > Reports > > Menu Settings Page >

Note: If you have not changed any menu settings, then the menu settings page lists all the factory defaultsettings. Settings saved from the menus replace the factory default settings as user default settings. A userdefault setting remains in effect until you access the menu again, select another value, and save it.

Printing a network setup pageIf the printer is attached to a network, then print a network setup page to verify the network connection. Thispage also provides important information that aids network printing configuration.

1 From the printer control panel, navigate to:

> Settings > Reports > > Network Setup Page >

Note: If an optional internal print server is installed, then Print Network [x] Setup Page appears.

2 Check the first section of the network setup page, and confirm that the status is Connected.

If the status is Not Connected, then the LAN drop may not be active, or the network cable may bemalfunctioning. Consult your system support person for a solution, and then print another network setuppage.


Loading paper and specialty mediaThe selection and handling of paper and specialty media can affect how reliably documents print. For moreinformation, see “Avoiding jams” on page 98 and “Paper and specialty media guide” on page 34.

Setting the paper size and type1 From the printer control panel, navigate to:

> Settings > > Paper Menu > > Paper Size/Type >

2 Press the up or down arrow button to select the tray or feeder, and then press .

3 Press the up or down arrow button to select the paper size, and then press .

4 Press the up or down arrow button to select the paper type, and then press to change the settings.

Configuring Universal paper settingsThe Universal paper size is a user‑defined setting that lets you print on paper sizes that are not preset in theprinter menus.

Notes:

• The smallest Universal paper size is 76 x 127 mm (3 x 5 inches), and is supported only from themultipurpose feeder.

• The largest Universal paper size is 216 x 355.6 mm (8.5 x 14 inches), and is supported from all papersources.


> Settings > > Paper Menu > > Universal Setup > > Units of Measure > > select a

unit of measure >

2 Select Portrait Width or Portrait Height, and then press .

3 Press the left or right arrow button to change the setting, and then press .

Using the standard bin and paper stopThe standard bin holds up to 150 sheets of 75‑g/m2 (20‑lb) paper. It collects prints facedown. The standard binincludes a paper stop that keeps paper from sliding out the front of the bin as it stacks.

Loading paper and specialty media 23

To open the paper stop, pull it so that it flips forward.

Note: Close the paper stop when moving the printer to another location.

Loading traysCAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately.Keep all other trays closed until needed.

1 Pull out the tray completely.

Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so maycause a jam.


2 Squeeze and then slide the width guide tab to the correct position for the size of the paper you are loading.

3 Squeeze and then slide the length guide tab to the correct position for the size of the paper you are loading.

Notes:

• For some paper sizes like letter, legal, and A4, squeeze and slide the length guide tab backward toaccommodate their length.

• If you are loading A6-size paper in the standard tray, then squeeze and then slide the length guidetab toward the center of the tray to the A6‑size position.

• Make sure the width and length guides are aligned with the paper size indicators on the bottom ofthe tray.


4 Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straightenthe edges on a level surface.

5 Load the paper stack.

Notes:

• Load with the printable side facedown when using recycled or preprinted paper.

• Load prepunched paper with the holes on the top edge toward the front of the tray.


• Load letterhead facedown, with the top edge of the sheet toward the front of the tray. For two‑sidedprinting, load letterhead faceup with the bottom edge of the sheet toward the front of the tray.

• Make sure the paper is below the maximum paper fill indicator located on the side of the width guide.

6 Insert the tray.

7 From the printer control panel, set the paper size and paper type in the Paper menu to match the paperloaded in the tray.

Note: Set the correct paper size and type to avoid paper jams and print quality problems.


Loading the multipurpose feederUse the multipurpose feeder when printing on different paper sizes and types or specialty media, such as cardstock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead.

1 Open the multipurpose feeder.

a Pull the multipurpose feeder extender.

b Pull the extender gently so that the multipurpose feeder is fully extended and open.


2 Squeeze the tab on the left width guide, and then move the guides for the paper you are loading.

3 Prepare the paper or specialty media for loading.

• Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.Straighten the edges on a level surface.

• Hold transparencies by the edges. Flex the stack of transparencies back and forth to loosen them, andthen fan them. Straighten the edges on a level surface.

Note: Avoid touching the printable side of the transparencies. Be careful not to scratch them.

• Flex the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges ona level surface.

4 Load the paper or specialty media.


Notes:

• Do not force paper or specialty media into the multipurpose feeder.

• Make sure the paper or specialty media is below the maximum paper fill indicator located on thepaper guides. Overfilling may cause paper jams.

• Load paper, transparencies, and card stock with the recommended printable side faceup and the topedge entering the printer first. For more information on loading transparencies, see the packaging thatthe transparencies came in.

Note: When loading A6‑size paper, make sure the multipurpose feeder extender rests lightly againstthe edge of the paper so that the last few sheets of paper remain in place.


• Load letterhead faceup with the top edge entering the printer first. For two‑sided (duplex) printing, loadletterhead facedown with the bottom edge entering the printer first.

• Load envelopes with the flap on the left side facedown.

Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coatedlinings, or self‑stick adhesives. These envelopes may severely damage the printer.

5 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper orspecialty media loaded in the multipurpose feeder.


Linking and unlinking trays

Linking and unlinking trays1 Open a Web browser, and then type the printer IP address in the address field.

Notes:

• View the printer IP address on the control panel in the TCP/IP section under the Network/Ports menu.The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.


2 Click Settings > Paper Menu.

3 Change the paper size and type settings for the trays you are linking.

• To link trays, make sure the paper size and type for the tray match that of the other tray.

• To unlink trays, make sure the paper size or type for the tray does not match that of the other tray.

4 Click Submit.

Note: You can also change the paper size and type settings using the control panel. For more information,see “Setting the paper size and type” on page 23.

Warning—Potential Damage: Paper loaded in the tray should match the paper type name assigned in theprinter. The temperature of the fuser varies according to the specified paper type. Printing issues may occurif settings are not properly configured.

Assigning a custom paper type

Using the Embedded Web Server


Notes:

• View the printer IP address in the TCP/IP section in the Network/Ports menu. The IP address appearsas four sets of numbers separated by periods, such as 123.123.123.123.


2 Click Settings > Paper Menu > Custom Types.

3 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑defined custom names.

4 Click Submit.

Using the printer control panel


> Settings > > Paper Menu > > Custom Types

2 Select a custom paper type name, and then select a paper type.

Note: Paper is the factory default paper type for all user‑defined custom names.


3 Press .


Paper and specialty media guide

Paper guidelinesSelecting the correct paper or specialty media reduces printing problems. For the best print quality, try a sampleof the paper or specialty media before buying large quantities.

Paper characteristicsThe following paper characteristics affect print quality and reliability. Consider these characteristics whenevaluating new paper stock.

Weight

The printer trays can automatically feed paper weights up to 90‑g/m2 (24‑lb) bond grain long paper. Themultipurpose feeder can automatically feed paper weights up to 163‑g/m2 (43‑lb) bond grain long paper. Paperlighter than 60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use75‑g/m2 (20‑lb) bond grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 inches), we recommendedto use 90 g/m2 (24 lb) or heavier paper.

Note: Two‑sided printing is supported only for 60–90‑g/m2 (16–24‑lb) bond paper.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl canoccur after the paper passes through the printer, where it is exposed to high temperatures. Storing paperunwrapped in hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior toprinting and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. Ifpaper is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100and 300 Sheffield points; however, smoothness between 150 and 250 Sheffield points produces the best printquality.

Moisture content

The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changesthat can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.Extend the time to several days if the storage or transportation environment is very different from the printerenvironment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the lengthof the paper, or grain short, running the width of the paper.

For 60–90‑g/m2 (16–24‑lb) bond paper, grain long paper is recommended.

Paper and specialty media guide 34

Fiber content

Most high‑quality xerographic paper is made from 100% chemically treated pulped wood. This content providesthe paper with a high degree of stability resulting in fewer paper feeding problems and better print quality.Paper containing fibers such as cotton can negatively affect paper handling.

Unacceptable paperThe following paper types are not recommended for use with the printer:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,carbonless copy paper (CCP), or no carbon required (NCR) paper

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise print location on the page) less than ±2.5 mm(±0.10 inch), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms:

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough‑edged, rough or heavily textured surface papers, or curled papers

• Recycled papers that fail EN12281:2002 (European)

• Paper weighing less than 60 g/m2 (16 lb)

• Multiple‑part forms or documents

Selecting paperUsing the appropriate paper prevents jams and helps ensure trouble‑free printing.

To help avoid paper jams and poor print quality:

• Always use new, undamaged paper.

• Before loading paper, know the recommended printable side of the paper. This information is usuallyindicated on the paper package.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

• Do not use coated papers unless they are specifically designed for electrophotographic printing.

Selecting preprinted forms and letterheadUse these guidelines when selecting preprinted forms and letterhead:

• Use grain long for 60 to 90 g/m2 (16 to 24 lb) weight paper.

• Use only forms and letterhead printed using an offset lithographic or engraved printing process.

• Avoid papers with rough or heavily textured surfaces.

Use papers printed with heat‑resistant inks designed for use in xerographic copiers. The ink must be able towithstand temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks thatare not affected by the resin in toner. Inks that are oxidation‑set or oil‑based generally meet these requirements;latex inks might not. When in doubt, contact the paper supplier.


Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) withoutmelting or releasing hazardous emissions.

Using recycled paper and other office papersRecycled office paper produced specifically for use in laser (electrophotographic) printers may be used in yourprinter. However, no blanket statement can be made that all recycled paper will feed well.

Generally, the following property guidelines apply to recycled paper.

• Amount of post-consumer waste (We test up to 100% post-consumer waste content.)

• Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)

• Moisture content (Business papers should have low moisture: 4–5%.)

• Bending resistance and proper stiffness means optimum feeding through the printer.

• Thickness (impacts how much can be loaded into a tray)

• Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)

• Surface friction (determines how easily sheets can be separated)

• Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as itmoves through the printer)

• Brightness and texture (look and feel)

Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degreeof control over foreign matter. And while recycled papers are one good path to printing in an environmentallyresponsible manner, they are not perfect. The energy required to de-ink and deal with additives such ascolorants and “glue” often generates more carbon emissions than does normal paper production. However,using recycled papers enables better resource management overall.

Unacceptable paper examples

Test results indicate that the following paper types are at risk for use with laser printers:

• Chemically treated papers used to make copies without carbon paper, also known as carbonless papers

• Preprinted papers with chemicals that may contaminate the printer

• Preprinted papers that can be affected by the temperature in the printer fuser

• Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms. In some cases, registration can be adjusted witha software application to successfully print on these forms.)

• Coated papers (erasable bond), synthetic papers, thermal papers

• Rough-edged, rough or heavily textured surface papers or curled papers

• Recycled papers that fail EN12281:2002 (European testing)

• Paper weighing less than 60 g/m2 (16 lb)

• Multiple part forms or documents


Using specialty media

Tips on using card stockCard stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content,thickness, and texture, can significantly impact print quality. Print samples on the card stock being consideredfor use before buying large quantities.

When printing on card stock:

• Make sure the Paper Type is Card Stock.

• Select the appropriate Paper Texture setting.

• Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jamsor other paper handling problems.

• Check with the manufacturer or vendor to ensure that the card stock can withstand temperatures up to240°C (464°F) without releasing hazardous emissions.

• Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprintingintroduces semi‑liquid and volatile components into the printer.

• Use grain short card stock when possible.

Tips on using envelopesPrint samples on the envelopes being considered for use before buying large quantities.

• Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensurethat the envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curlingexcessively, or releasing hazardous emissions.

• For best performance, use envelopes made from 90‑g/m2 (24‑lb bond) paper or 25% cotton. All‑cottonenvelopes must not exceed 70‑g/m2 (20‑lb bond) weight.

• Use only new envelopes from undamaged packages.

• To optimize performance and minimize jams, do not use envelopes that:

– Have excessive curl or twist

– Are stuck together or damaged in any way

– Have windows, holes, perforations, cutouts, or embossing

– Have metal clasps, string ties, or folding bars

– Have an interlocking design

– Have postage stamps attached

– Have any exposed adhesive when the flap is in the sealed or closed position

– Have bent corners

– Have rough, cockle, or laid finishes

• Adjust the width guides to fit the width of the envelopes.

Note: A combination of high humidity (over 60%) and high printing temperature may wrinkle or sealenvelopes.


Tips on using labelsPrint samples on the labels being considered for use before buying large quantities.

Note: Use only paper label sheets. Vinyl, pharmacy, and two‑sided labels are not supported.

When printing on labels:

• Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:

– The labels can withstand temperatures up to 240°C (464°F) without sealing, excessive curling, wrinkling,or releasing hazardous emissions.

– Label adhesives, face sheet (printable stock), and topcoats can withstand up to 172‑kPa (25‑psi) pressurewithout delaminating, oozing around the edges, or releasing hazardous fumes.

• Do not use labels with slick backing material.

• Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partialsheets also contaminate the printer and the cartridge with adhesive, and could void the printer and tonercartridge warranties.

• Do not use labels with exposed adhesive.

• Do not print within 1 mm (0.04 inch) of the edge of the label, of the perforations, or between die‑cuts of thelabel.

• Make sure the adhesive backing does not reach to the edge of the sheet. Zone coating of the adhesiveshould be at least 1 mm (0.04 inch) away from edges. Adhesive material contaminates the printer and couldvoid the warranty.

• If zone coating of the adhesive is not possible, then remove a 2‑mm (0.08‑inch) strip on the leading anddriver edge, and then use a non‑oozing adhesive.

• Portrait orientation is recommended, especially when printing bar codes.

Tips on using letterhead• Use letterhead designed specifically for laser printers.

• Print samples on the letterhead being considered for use before buying large quantities.

• Before loading letterhead, flex, fan, and straighten the stack to prevent sheets from sticking together.

• Page orientation is important when printing on letterhead. For information on how to load letterhead, see:

– “Loading trays” on page 24

– “Loading the multipurpose feeder” on page 28

Tips on using transparencies• Print a test page on the transparencies being considered for use before buying large quantities.

• Feed transparencies from the standard tray, or the multipurpose feeder.

• Use transparencies designed specifically for laser printers. Transparencies must be able to withstandtemperatures up to 185°C (365°F) without melting, discoloring, offsetting, or releasing hazardous emissions.

Note: If the transparency weight is set to Heavy and the transparency texture is set to Rough in the Papermenu, then transparencies can be printed at a temperature up to 195°C (383°F).

• Avoid getting fingerprints on the transparencies to prevent print quality problems.

• Before loading transparencies, flex, fan, and straighten the stack to prevent sheets from sticking together.


Storing paperUse these paper storage guidelines to help avoid jams and uneven print quality:

• For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relativehumidity between 40 and 60 percent.

• Store paper in cartons, on a pallet or shelf, rather than on the floor.

• Store individual packages on a flat surface.

• Do not store anything on top of individual paper packages.

• Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton andwrapper help keep the paper clean, dry, and flat.

Supported paper sizes, types, and weights

Supported paper sizesPaper size Standard tray Optional 250‑ or

550‑sheet trayMultipurpose feeder Duplex mode

A4

210 x 297 mm (8.3 x 11.7 in.)

A5

148 x 210 mm (5.8 x 8.3 in.)

X

A6

105 x 148 mm (4.1 x 5.8 in.)

X X

JIS B5

182 x 257 mm (7.2 x 10.1 in.)

X

Letter

216 x 279 mm (8.5 x 11 in.)

Legal

216 x 356 mm (8.5 x 14 in.)

Executive

184 x 267 mm (7.3 x 10.5 in.)

X

Oficio (Mexico)

216 x 340 mm (8.5 x 13.4 in.)

1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the softwareapplication.2 Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universalis supported in the optional 250- or 550-sheet tray only if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).Universal is supported in duplex mode only if the width is at least 210 mm (8.3 in.) and the length is at least 279 mm(11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.


Paper size Standard tray Optional 250‑ or550‑sheet tray

Multipurpose feeder Duplex mode

Folio

216 x 330 mm (8.5 x 13 in.)

Statement

140 x 216 mm (5.5 x 8.5 in.)

X

Universal1, 2

76.2 x 127 mm (3 x 5 in.) up to216 x 356 mm (8.5 x 14 in.)

7 3/4 Envelope (Monarch)

98 x 191 mm (3.9 x 7.5 in.)

X X X

9 Envelope

98 x 225 mm (3.9 x 8.9 in.)

X X X

10 Envelope

105 x 241 mm (4.1 x 9.5 in.)

X X X

DL Envelope

110 x 220 mm (4.3 x 8.7 in.)

X X X

C5 Envelope

162 x 229 mm (6.4 x 9 in.)

X X X

B5 Envelope

176 x 250 mm (6.9 x 9.8 in.)

X X X

Other Envelope

229 x 356 mm (9 x 14 in.)

X X X

1 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the softwareapplication.2 Universal is supported in the standard tray only if the paper size is at least 105 x 148 mm (4.1 x 5.8 in.). Universalis supported in the optional 250- or 550-sheet tray only if the paper size is at least 148 x 210 mm (5.8 x 8.3 in.).Universal is supported in duplex mode only if the width is at least 210 mm (8.3 in.) and the length is at least 279 mm(11 in.). The smallest supported Universal size is supported only in the multipurpose feeder.

Supported paper types and weights

Notes:

• The standard tray supports 60–90‑g/m2 (16–24‑lb) paper weights.

• The optional tray supports 60–120‑g/m2 (16–32‑lb) paper weights.

• The multipurpose feeder supports 60–163‑g/m2 (16–43‑lb) paper weights.

Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Plain paper

Card stock X X


Paper type 250‑ or 550‑sheet tray Multipurpose feeder Duplex mode

Transparencies X

Recycled X

Glossy paper X X X

Paper labels1

Vinyl labels X X X

Bond2

Envelope X X

Rough envelope X X

Letterhead

Preprinted

Colored Paper

Light Paper

Heavy Paper2

Rough/Cotton X

Custom Type [x]

1 One‑sided paper labels designed for laser printers are supported for occasional use. Print only 20 or fewer pagesof paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported.2 Bond and Heavy Paper are supported in duplex mode up to 90‑g/m2 (24‑lb) paper weight.


Printing

Printing a document

Printing from a computerNote: For specialty media such as labels, card stock, and envelopes, set the paper size and type in theprinter before sending the print job.

1 With a document open, click File > Print.

2 If necessary, adjust the settings.

3 Send the print job.

Printing held jobs1 With a document open, select File > Print.

2 Select the printer, and then do the following:

• For Windows users, click Properties or Preferences, and then click Print and Hold.

• For Macintosh users, select Print and Hold.

3 Select the print job type.

4 If necessary, assign a user name.


6 From the printer home screen, select Held Jobs.

Note: The Change Options setting is not available for the Held Jobs function.


Adjusting toner darkness


1 Open a Web browser, and then type the IP address of the printer in the address field.

Notes:



2 Click Settings > Print Settings > Quality Menu > Toner Darkness.

3 Adjust the toner darkness, and then click Submit.

Printing 42

Using the printer control panel


> Settings > > Print Settings > > Quality Menu > > Toner Darkness

2 Adjust the toner darkness, and then press .

Printing from a mobile deviceNote: Make sure that the printer and mobile device share the same wireless network. For information onconfiguring the wireless settings of your mobile device, see the documentation that came with the device.

Printing from a mobile device using Mopria Print ServiceMopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. Itallows you to print directly to any Mopria‑certified printer.

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select the printer.


Printing from a mobile device using Google Cloud PrintGoogle Cloud PrintTM is a mobile printing service that allows enabled applications on mobile devices to printto any Google Cloud Print‑ready printer.

1 From the home screen of your mobile device, launch an enabled application.



Printing from a mobile device using AirPrintAirPrintTM is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certifiedprinter.

Note: This application is supported only in some Apple devices.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.



Printing 43

Printing from a mobile device using Dell Document Hub1 From Google Play, download the Dell Document Hub application.

2 From the home screen of your mobile device, tap .

3 Select the item to print.

4 Tap Print.

Printing information pages

Printing a font sample list1 From the printer control panel, navigate to:

> Settings > > Reports > > Print Fonts

2 Press the up or down arrow button to select the font setting.

3 Press .

Note: The PPDS fonts appear only when the PPDS data stream is activated.

Printing a directory listFrom the control panel, navigate to:

> Settings > Reports > > Print Directory >

Note: The Print Directory menu item appears only when an optional flash memory card is installed.

Canceling a print job

Canceling a print job from the printer control panel

From the printer control panel, press > .

Canceling a print job from the computer1 Depending on the operating system, do either of the following:

• Open the printers folder, and then select your printer.

• From the System Preferences in the Apple menu, navigate to your printer.

2 Select the print job to cancel.

Printing 44

Understanding the printer menus

Menus listPaper Menu Reports Network/Ports

Default Source

Paper Size/Type

Configure MP

Substitute Size

Paper Texture

Paper Weight

Paper Loading

Custom Types

Universal Setup

Menu Settings Page

Device Statistics

Network Setup Page1

Print Fonts

Print Directory

Print Demo

Asset Report

Event Log Summary

Active NIC

Standard Network2

Standard USB

Standard Parallel

SMTP Setup

Security Settings Help

Confidential Print

Security Audit Log

Set Date and Time

General Settings

Print Settings

Print All Guides

Print Quality

Printing Guide

Media Guide

Print Defects Guide

Menu Map

Information Guide

Connection Guide

Moving Guide

Supplies Guide

1 Depending on the printer setup, this menu item appears as Network Setup Page or Network [x] Setup Page.2 Depending on the printer setup, this menu item appears as Standard Network or Network [x].

Paper menu

Default Source menuUse To

Default SourceTray [x]Multipurpose FeederManual PaperManual Envelope

Set a default paper source for all print jobs.

Notes:

• Tray 1 (standard tray) is the factory default setting.

• From the Paper menu, set Configure MP to Cassette forMultipurpose Feeder to appear as a menu setting.

Understanding the printer menus 45

Paper Size/Type menuUse To

Tray [x] SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal

Specify the paper size loaded in each tray.

Notes:

• Letter is the U.S. factory default setting. A4 is the internationalfactory default setting.

• The A6 paper size is supported only in Tray 1 and in themultipurpose feeder.

Tray [x] TypePlain PaperTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]

Specify the type of paper loaded in each tray.

Notes:

• Plain Paper is the factory default setting for Tray 1. Custom Type [x]is the factory default setting for all other trays.

• If available, a user‑defined name appears instead of Custom Type[x].

• Use this menu to configure automatic tray linking.

Note: Only installed trays and feeders are listed in this menu.


Use To

Multipurpose Feeder SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther Envelope

Specify the paper size loaded in the multipurpose feeder.

Notes:

• Letter is the U.S. factory default setting. A4 is the internationalfactory default setting.

• From the Paper menu, set Configure MP to Cassette forMultipurpose Feeder Size to appear as a menu.

• The multipurpose feeder does not automatically detect paper size.Make sure to set the paper size value.

Multipurpose Feeder TypePlain PaperCard StockTransparencyRecycledLabelsBondEnvelopeRough EnvelopeLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]

Specify paper type loaded in the multipurpose feeder.

Notes:

• Plain Paper is the factory default setting.

• From the Paper menu, set Configure MP to Cassette forMultipurpose Feeder Type to appear as a menu.



Use To

Manual Paper SizeA4A5A6JIS B5LetterLegalExecutiveOficio (Mexico)FolioStatementUniversal

Specify the paper size being manually loaded.

Note: Letter is the U.S. factory default setting. A4 is the internationalfactory default setting.

Manual Paper TypePlain PaperCard StockTransparencyRecycledLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/CottonCustom Type [x]

Specify the paper type being manually loaded.

Notes:

• Plain Paper is the factory default setting.

• From the Paper menu, set Configure MP to Manual for ManualPaper Type to appear as a menu.

Manual Envelope Size7 3/4 Envelope9 Envelope10 EnvelopeDL EnvelopeC5 EnvelopeB5 EnvelopeOther Envelope

Specify the envelope size being manually loaded.

Note: 10 Envelope is the U.S. factory default setting. DL Envelope is theinternational factory default setting.

Manual Envelope TypeEnvelopeRough EnvelopeCustom Type [x]

Specify the envelope type being manually loaded.

Note: Envelope is the factory default setting.



Configure MP menuUse To

Configure MPCassetteManualFirst

Determine when the printer selects paper from the multipurpose feeder.

Notes:

• Cassette is the factory default setting. Cassette configures themultipurpose feeder as the default paper source.

• Manual sets the multipurpose feeder only for manual‑feed print jobs.

• First sets the multipurpose feeder as the primary paper sourceregardless of settings.

Substitute Size menuUse To

Substitute SizeOffStatement/A5Letter/A4All Listed

Substitute a specified paper size if the requested paper size is notavailable.

Notes:

• All Listed is the factory default setting. All available substitutions areallowed.

• Off indicates that no size substitutions are allowed.

• Setting a size substitution lets the print job continue without ChangePaper appearing.

Paper Texture menuUse To

Plain TextureSmoothNormalRough

Specify the relative texture of the plain paper loaded.

Note: Normal is the factory default setting.

Card Stock TextureSmoothNormalRough

Specify the relative texture of the card stock loaded.

Notes:

• Normal is the factory default setting.

• The options appear only if card stock is supported.

Transparency TextureSmoothNormalRough

Specify the relative texture of the transparencies loaded.


Recycled TextureSmoothNormalRough

Specify the relative texture of the recycled paper loaded.



Use To

Labels TextureSmoothNormalRough

Specify the relative texture of the labels loaded.


Bond TextureSmoothNormalRough

Specify the relative texture of the bond paper loaded.

Note: Rough is the factory default setting.

Envelope TextureSmoothNormalRough

Specify the relative texture of the envelopes loaded.


Rough Envelope TextureRough

Specify the relative texture of the rough envelopes loaded.

Letterhead TextureSmoothNormalRough

Specify the relative texture of the letterhead loaded.


Preprinted TextureSmoothNormalRough

Specify the relative texture of the preprinted paper loaded.


Colored TextureSmoothNormalRough

Specify the relative texture of the colored paper loaded.


Light TextureSmoothNormalRough

Specify the relative texture of the paper loaded.


Heavy TextureSmoothNormalRough

Specify the relative texture of the paper loaded.


Rough/Cotton TextureRough

Specify the relative texture of the cotton paper loaded.

Custom [x] TextureSmoothNormalRough

Specify the relative texture of the custom paper loaded.

Notes:


• The options appear only if the custom type is supported.


Paper Weight menuUse To

Plain WeightLightNormalHeavy

Specify the relative weight of the plain paper loaded.


Card Stock WeightLightNormalHeavy

Specify the relative weight of the card stock loaded.


Transparency WeightLightNormalHeavy

Specify the relative weight of the transparencies loaded.


Recycled WeightLightNormalHeavy

Specify the relative weight of the recycled paper loaded.


Labels WeightLightNormalHeavy

Specify the relative weight of the labels loaded.


Bond WeightLightNormalHeavy

Specify the relative weight of the bond paper loaded.


Envelope WeightLightNormalHeavy

Specify the relative weight of the envelope loaded.


Rough Envelope WeightLightNormalHeavy

Specify the relative weight of the rough envelope loaded.


Letterhead WeightLightNormalHeavy

Specify the relative weight of the letterhead loaded.


Preprinted WeightLightNormalHeavy

Specify the relative weight of the preprinted paper loaded.



Use To

Colored WeightLightNormalHeavy

Specify the relative weight of the colored paper loaded.


Light WeightLight

Specify that the weight of the paper loaded is light.

Heavy WeightHeavy

Specify that the weight of the paper loaded is heavy.

Rough/Cotton WeightLightNormalHeavy

Specify the relative weight of the cotton or rough paper loaded.

Note: Heavy is the factory default setting.

Custom [x] WeightLightNormalHeavy

Specify the relative weight of the custom paper loaded.

Notes:


• The options appear only when the custom type is supported.

Paper Loading menuUse To

Recycled LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyRecycled as the paper type.

Bond LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyBond as the paper type.

Letterhead LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyLetterhead as the paper type.

Preprinted LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyPreprinted as the paper type.

Colored LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyColored as the paper type.

Notes:

• Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from PrintingPreferences or Print dialog.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

• Off is the factory default setting for all the menus.


Use To

Light LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyLight as the paper type.

Heavy LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyHeavy as the paper type.

Custom [x] LoadingDuplexOff

Determine and set two‑sided printing for all print jobs that specifyCustom [x] as the paper type.

Note: Custom [x] Loading is available only if the custom type issupported.

Notes:

• Duplex sets two‑sided printing as the default for all print jobs unless one‑sided printing is set from PrintingPreferences or Print dialog.

• If Duplex is selected, then all print jobs are sent through the duplex unit, including one‑sided jobs.

• Off is the factory default setting for all the menus.

Custom Types menuUse To

Custom Type [x]PaperCard StockTransparencyRough/CottonLabelsEnvelope

Associate a paper or specialty media type with a factory default customtype name or a user‑defined custom name created from the EmbeddedWeb Server.

Notes:

• Paper is the factory default setting.

• The custom media type must be supported by the selected tray ormultipurpose feeder in order to print from that source.

RecycledPaperCard StockTransparencyRough/CottonLabelsEnvelope

Specify a paper type when Recycled is selected in other menus.

Notes:

• Paper is the factory default setting.

• The custom media type must be supported by the selected tray ormultipurpose feeder in order to print from that source.

Universal Setup menuUse To

Units of MeasureInchesMillimeters

Identify the units of measure.

Notes:

• Inches is the US factory default setting.

• Millimeters is the international factory default setting.


Use To

Portrait Width3–8.5 inches76–216 mm

Set the portrait width.

Notes:

• If the width exceeds the maximum, then the printer uses themaximum width allowed.

• 8.5 inches is the US factory default setting. You can increasethe width in 0.01‑inch increments.

• 216 mm is the international factory default setting. You canincrease the width in 1‑mm increments.

Portrait Height3–14.17 inches76–360 mm

Set the portrait height.

Notes:

• If the height exceeds the maximum, then the printer uses themaximum height allowed.

• 14 inches is the US factory default setting. You can increase theheight in 0.01‑inch increments.

• 356 mm is the international factory default setting. You canincrease the height in 1‑mm increments.

Feed DirectionShort EdgeLong Edge

Specify the feed direction if the paper can be loaded in eitherdirection.

Notes:

• Short Edge is the factory default setting.

• Long Edge appears only when the longest edge is shorter thanthe maximum width supported in the tray.

Reports menu

Reports menuUse To

Menu Settings Page Print a report containing information about the paper loaded in trays,installed memory, total page count, alarms, timeouts, control panellanguage, TCP/IP address, status of supplies, status of the networkconnection, and other information.

Device Statistics Print a report containing printer statistics, such as supply information anddetails about printed pages.

Network Setup Page Print a report containing information about the network printer settings, suchas the TCP/IP address information.

Note: This menu item appears only in network printers or in printersconnected to print servers.

Profiles List Print a list of profiles stored in the printer.

Note: This menu item appears only when LDSS is enabled.


Use To

Print FontsPCL FontsPostScript Fonts

Print a report of all the fonts available for the printer language currently setin the printer.

Note: A separate list is available for PCL and PostScript emulations.

Print Directory Print a list of all the resources stored in an optional flash memory card.

Notes:

• Job Buffer Size must be set to 100%.

• Make sure the optional flash memory card is installed correctly andworking properly.

• This menu item appears only when an optional flash memory card isinstalled.

Asset Report Print a report containing printer asset information, such as serial numberand model name.

Event Log Summary Print a report containing a summary of all logged events.

Network/Ports menuThe menus in this section only appear in network printers or printers connected to print servers.

Active NIC menuUse To

Active NICAuto[list of available network cards]

Notes:

• Auto is the factory default setting.

• This menu item appears only when an optional network card is installed.

Standard Network or Network [x] menusNote: Only active ports appear in this menu.

Use To

Energy Efficient EthernetEnableDisable

Set the printer Ethernet connection to a energy‑saving mode.

Note: Enable is the factory default setting.

PCL SmartSwitchOnOff

Set the printer to automatically switch to PCL emulation when a print jobrequires it, regardless of the default printer language.

Notes:

• On is the factory default setting.

• When Off is used, the printer does not examine incoming data. Theprinter uses PostScript emulation if PS SmartSwitch is set to On. It usesthe default printer language specified in the Setup menu if PSSmartSwitch is set to Off.


Use To

PS SmartSwitchOnOff

Set the printer to automatically switch to PS emulation when a print job requiresit, regardless of the default printer language.

Notes:


• When Off is used, the printer does not examine incoming data. Theprinter uses PCL emulation if PCL SmartSwitch is set to On. It uses thedefault printer language specified in the Setup menu if PCL SmartSwitchis set to Off.

NPA ModeOffAuto

Set the printer to perform the special processing required for bidirectionalcommunication following the conventions defined by the NPA protocol.

Notes:


• Changing this setting from the control panel, and then exiting the menuscauses the printer to restart. The menu selection is then updated.

Network BufferAuto3KB to [maximum size allowed]

Set the size of the network input buffer.

Notes:


• The value can be changed in 1‑KB increments.

• The maximum size allowed depends on the amount of memory in theprinter, the size of the other link buffers, and whether Resource Save isset to On or Off.

• To increase the maximum size range for the Network Buffer, disable orreduce the size of the parallel, serial, and USB buffers.

• Changing this setting from the control panel and then exiting the menuscauses the printer to restart. The menu selection is then updated.

Mac Binary PSOnOffAuto

Set the printer to process Macintosh binary PostScript print jobs.

Notes:


• Off filters print jobs using the standard protocol.

• On processes raw binary PostScript print jobs.

Standard Network Setup ORNetwork [x] Setup

ReportsNetwork CardTCP/IPIPv6WirelessAppleTalk

Display and set the printer network settings.

Note: The Wireless menu appears only when the printer is connected to awireless network.


Reports menuUse To

Print Setup Page Print a report containing information about the network printer settings, such as the TCP/IPaddress.

Network Card menuUse To

View Card StatusConnectedDisconnected

View the connection status of the network card.

View Card Speed View the speed of an active network card.

Network AddressUAALAA

View the network addresses.

Job Timeout

0–255 seconds

Set the amount of time it takes for a network print job to be canceled.

Notes:

• 90 seconds is the factory default setting.

• A setting value of 0 disables the timeout.

• If a value of 1–9 is selected, then the setting is saved as 10.

Banner PageOffOn

Enable banner pages.

Note: Off is the factory default setting

TCP/IP menuNote: This menu is available only in network printers or printers connected to print servers.

Use To

Set Hostname Set the host name.

Notes:

• This setting can be changed only from the Embedded Web Server.

• The host name can be up to 15 characters and can be a US‑ASCII oralphanumeric character, or hyphen.

IP Address View or change the current TCP/IP address.

Note: Manually setting the IP address sets the Enable DHCP and Enable AutoIP settings to Off. It also sets Enable BOOTP and Enable RARP to Off onsystems that support BOOTP and RARP.

Netmask View or change the current TCP/IP netmask.

Gateway View or change the current TCP/IP gateway.


Use To

Enable DHCPOnOff

Specify the DHCP address and parameter assignment.

Note: On is the factory default setting.

Enable AutoIPYesNo

Specify the Zero Configuration Networking setting.

Note: Yes is the factory default setting.

Enable FTP/TFTPYesNo

Enable the built-in FTP server, which lets you send files to the printer using FileTransfer Protocol.


Enable HTTP ServerYesNo

Enable the built-in Web server (Embedded Web Server). When enabled, theprinter can be monitored and managed remotely using a Web browser.


WINS Server Address View or change the current WINS server address.

Enable DDNSYesNo

View or change the current DDNS setting.


Enable mDNSYesNo

View or change the current mDNS setting.


DNS Server Address View or change the current DNS server address.

Backup DNS Server Address View or change the backup DNS server addresses.

Backup DNS Server Address 2

Backup DNS Server Address 3

Enable HTTPSYesNo

View or change the current HTTPS setting.


IPv6 menuTo access the menu, navigate to any of the following:

• Network/Ports > Standard Network > Standard Network Setup > IPv6

• Network/Ports > Network [x] > Network [x] Setup > IPv6

Note: This menu is available only in network printers or printers connected to print servers.

Use To

Enable IPv6OnOff

Enable Internet Protocol Version Six (IPv6) in the printer.

IPv6 uses bigger numbers to create IP addresses.


* These settings can be changed only from the Embedded Web Server.


Use To

Auto ConfigurationOnOff

Specify whether or not the network adapter accepts the automaticIPv6 address configuration entries provided by a router.


Set Hostname* Set the host name.

Note: The host name is limited to 15 characters, and acceptsUS‑ASCII, alphanumeric characters and hyphen only.

View Address* View the current IPv6 addresses.

View Router Address* View the current router address.

Enable DHCPv6OnOff

Enable DHCPv6 in the printer.


* These settings can be changed only from the Embedded Web Server.

Wireless menuNote: This menu is available only in printer models connected to a wireless network.

Use To

Wi‑Fi Protected Setup (WPS)Start Push Button MethodStart PIN Method

Establish a wireless network and enable network security.

Notes:

• Start Push Button Method connects the printer to a wirelessnetwork by pressing buttons on both the printer and theaccess point (wireless router) within a given period of time.

• Start PIN Method connects the printer to a wireless network byusing a PIN on the printer and entering it into the wirelesssettings of the access point.

Enable/Disable WPS Auto‑detectionEnableDisable

Automatically detect the connection method that an access pointwith WPS uses—Start Push Button Method or Start PIN Method.

Note: Disable is the factory default setting.

Network ModeInfrastructureAd hoc

Specify the network mode.

Notes:

• Ad hoc is the factory default setting. This configures wirelessconnection directly between the printer and a computer.

• Infrastructure lets the printer access a network using an accesspoint.

Compatibility802.11b/g802.11 b/g/n

Specify the wireless standard for the wireless network.

Note: The 802.11b/g/n is the factory default setting.

Choose Network Select an available network for the printer to use.

View Signal Quality View the quality of the wireless connection.

View Security Mode View the encryption method for the wireless network.


AppleTalk menuTo access the menu, navigate to either of the following:

• Network/Ports > Standard Network > Standard Network Setup > AppleTalk

• Network/Ports > Network [x] > Network [x] Setup > AppleTalk

Use To

ActivateYesNo

Enable or disable AppleTalk support.

Note: No is the factory default setting.

View Name Show the assigned AppleTalk name.

Note: The AppleTalk name can be changed only from the EmbeddedWeb Server.

View Address Show the assigned AppleTalk address.

Note: The AppleTalk address can be changed only from the EmbeddedWeb Server.

Set Zone[list of zones available on thenetwork]

Provide a list of AppleTalk zones available on the network.

Note: The default zone for the network is the factory default setting.

Standard USB menuUse To


Set the printer to automatically switch to PCL emulation when a print jobreceived through a USB port requires it, regardless of the default printerlanguage.

Notes:


• When set to Off, the printer does not examine incoming data. The printeruses PostScript emulation if the PS SmartSwitch is set to On. It uses thedefault printer language specified in the Setup menu if the PSSmartSwitch is set to Off.

PS SmartSwitchOnOff

Set the printer to automatically switch to PS emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language.

Notes:


• When set to Off, the printer does not examine incoming data. The printeruses PCL emulation if the PCL SmartSwitch is set to On. It uses thedefault printer language specified in the Setup menu if the PCLSmartSwitch is set to Off.


Use To

NPA ModeOnOffAuto


Notes:

• Auto is the factory default setting. Auto sets the printer to examine data,determine the format, and then process it appropriately.

• The printer automatically restarts when changing the setting from theprinter control panel. The menu selection is then updated.

USB BufferDisabledAuto3K to [maximum size allowed]

Set the size of the USB input buffer.

Notes:


• Disabled turns off job buffering.

• The USB buffer size value can be changed in 1-KB increments.


• To increase the maximum size range for USB Buffer, disable or reducethe size of the parallel, serial, and network buffers.

• The printer automatically restarts when the setting is changed from theprinter control panel. The menu selection is then updated.



Notes:




ENA Addressyyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu is available only when the printer is attached to an externalprint server through the USB port.

ENA Netmaskyyy.yyy.yyy.yyy

Set the netmask information for an external print server.


ENA Gatewayyyy.yyy.yyy.yyy

Set the gateway information for an external print server.



Standard Parallel menuUse To


Set the printer to automatically switch to PCL emulation when a print jobreceived through a serial port requires it, regardless of the default printerlanguage.

Notes:


• When set to Off, the printer does not examine incoming data. The printeruses PostScript emulation if PS SmartSwitch is set to On. It uses thedefault printer language specified in the Setup menu if PS SmartSwitch isset to Off.

PS SmartSwitchOnOff

Set the printer to automatically switch to PS emulation when a print job receivedthrough a serial port requires it, regardless of the default printer language.

Notes:


• When set to Off, the printer does not examine incoming data. The printeruses PCL emulation if PCL SmartSwitch is set to On. It uses the defaultprinter language specified in the Setup menu if PCL SmartSwitch is set toOff.

NPA ModeOnOffAuto


Notes:



Parallel BufferDisabledAuto3K to [maximum size allowed]

Set the size of the parallel input buffer.

Notes:


• Disabled turns off job buffering. Any print jobs already buffered on theprinter hard disk are printed before normal processing resumes.

• The parallel buffer size setting can be changed in 1‑KB increments.


• To increase the maximum size range for the Parallel Buffer, disable orreduce the size of the USB, serial, and network buffers.


Advanced StatusOnOff

Enable bidirectional communication through the parallel port.

Notes:


• Off disables parallel port negotiation.


Use To

ProtocolStandardFastbytes

Specify the parallel port protocol.

Notes:

• Fastbytes is the factory default setting. It provides compatibility with mostexisting parallel ports and is the recommended setting.

• Standard tries to resolve parallel port communication problems.

Honor InitOnOff

Determine if the printer honors printer hardware initialization requests from thecomputer.

Notes:

• Off is the factory default setting.

• The computer requests initialization by activating the Init signal from theparallel port. Many personal computers activate the Init signal each timethe computer is turned on.

Parallel Mode 2OnOff

Determine if the parallel port data is sampled on the leading or trailing edge ofa strobe.




Notes:




ENA Addressyyy.yyy.yyy.yyy

Set the network address information for an external print server.

Note: This menu item is available only if the printer is attached to an externalprint server through the USB port.

ENA Netmaskyyy.yyy.yyy.yyy

Set the netmask information for an external print server.


ENA Gatewayyyy.yyy.yyy.yyy

Set the gateway information for an external print server.


SMTP Setup menuUse To

Primary SMTP Gateway Specify SMTP server gateway and port information.

Note: 25 is the default SMTP gateway port.Primary SMTP Gateway Port

Secondary SMTP Gateway

Secondary SMTP Gateway Port


Use To

SMTP Timeout5–30

Specify the amount of time in seconds before the server stops tryingto send an e‑mail.

Note: 30 seconds is the factory default setting.

Reply Address Specify a reply address of up to 128 characters in the e-mail sent bythe printer.

Use SSLDisabledNegotiateRequired

Set the printer to use SSL for increased security when connecting tothe SMTP server.

Notes:

• Disabled is the factory default setting.

• When the Negotiate setting is used, the SMTP serverdetermines if SSL will be used.

SMTP Server AuthenticationNo authentication requiredLogin/PlainCRAM‑MD5Digest‑MD5NTLMKerberos 5

Specify the type of user authentication required for printingprivileges.

Note: “No authentication required” is the factory default setting.

Device‑Initiated E‑mailNoneUse Device SMTP Credentials

Specify what credentials will be used when communicating to theSMTP server. Some SMTP servers require credentials to send an e-mail.

Notes:

• None is the factory default setting for Device‑Initiated E‑mail.

• Device Userid and Device Password are used to log in to theSMTP server when Use Device SMTP Credentials is selected.

Device Userid

Device Password

Security menu

Confidential Print menuUse To

Max Invalid PINOff2–10

Limit the number of times an invalid PIN can be entered.

Note: Once the limit is reached, the print jobs for that user name and PIN aredeleted.

Note: Off is the factory default setting.


Use To

Confidential Job ExpirationOff1 hour4 hours24 hours1 week

Limit the amount of time a confidential print job stays in the printer before it is deleted.

Notes:

• If the Confidential Job Expiration setting is changed while confidential print jobsreside in the printer RAM, then the expiration time for those print jobs does notchange to the new default value.

• If the printer is turned off, then all confidential jobs held in the printer RAM aredeleted.

Repeat Job ExpirationOff1 hour4 hours24 hours1 week

Set a time limit on how long the printer stores print jobs.

Verify Job ExpirationOff1 hour4 hours24 hours1 week

Set a time limit on how long the printer stores print jobs needing verification.

Reserve Job ExpirationOff1 hour4 hours24 hours1 week

Set a time limit on how long the printer stores print jobs for printing at a later time.


Security Audit Log menuUse To

Delete LogDelete nowDo not delete

Specify whether or not audit logs are deleted.

Note: Delete now is the factory default setting.


Use To

Configure LogEnable Audit

YesNo

Enable Remote SyslogNoYes

Remote Syslog Facility0–23

Severity of events to log0–7

Specify how and whether or not audit logs are created.

Notes:

• Enable Audit determines if events are recorded in the secure audit logand remote syslog. No is the factory default setting.

• Enable Remote Syslog determines if logs are sent to a remote server. Nois the factory default setting.

• Remote Syslog Facility determines the value used to send logs to theremote syslog server. 4 is the factory default setting.

• If the security audit log is activated, then the severity value of each eventis recorded. 4 is the factory default setting.

Set Date and Time menuUse To

Current Date and Time View the current date and time settings for the printer.

Note: The date and time are set in YYYY‑MM‑DD HH:MM format.

Manually Set Date and Time[input date/time]

Enter the date and time.

Note: Setting the date and time using this menu automatically sets EnableNTP to Off.

Time Zone[list of time zones]

Select the time zone.

Note: GMT is the factory default setting.

Automatically observe DSTOnOff

Set the printer to use the applicable daylight saving time (DST) start and endtimes associated with the printer Time Zone setting.


Enable NTPOnOff

Enable Network Time Protocol, which synchronizes the clocks of devices on anetwork.

Notes:


• Enable NTP is automatically set to Off if you manually set the date andtime.


Settings menu

General Settings menuUse To

Display LanguageEnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese

Set the language of the text appearing on the display.

Show Supply EstimatesShow estimatesDo not show estimates

View the status of supplies.

Eco-ModeOffEnergyEnergy/PaperPaper

Minimize the use of energy, paper, or specialty media.


Quiet ModeOffOn

Minimize the printer noise.


Run Initial setupYesNo

Run the setup wizard.


Use To

Paper SizesUSMetric

Specify the unit of measurement for paper sizes.

Notes:

• US is the factory default setting.

• The country or region you selected during the initialsetup determines the initial setting.

Home screen customizationChange LanguageSearch Held JobsHeld Jobs

Change the icons that appear on the home screen.

Note: Do not display is the factory default setting.

TimeoutsSleep Mode

Disabled1–120

Set the amount of time in minutes that the printer waits beforeit goes into a reduced power state after printing.

Notes:

• 20 is the factory default setting.

• Disabled appears only when Energy Conserve is set toOff.

• The maximum amount of time is increased to 240minutes when Energy Conserve is set to Off.

• Lower settings conserve more energy, but may requirelonger warm‑up times.

• If the printer is in constant use, then select a high settingto keep the printer ready to print with minimum warm‑uptime.

TimeoutsPrint with Display Off

Allow printing with display offDisplay on when printing

Print a job with the display turned off.

Note: Display on when printing is the factory default setting.

TimeoutsHibernate Timeout

Disabled20 minutes1‑3 hours6 hours1‑3 days1‑2 weeks1 month

Set the amount of time that the printer waits before it entersHibernate mode.

Note: 3 days is the factory default setting.

TimeoutsHibernate Timeout on Connection

HibernateDo Not Hibernate

Set the printer to Hibernate mode even if there is an activeEthernet connection.

Note: Do Not Hibernate is the factory default setting.

TimeoutsScreen Timeout

15–300

Set the amount of time in seconds before returning the controlpanel to a Ready state.

Note: 30 is the factory default setting.


Use To

TimeoutsPrint Timeout

Disabled1–255

Set the amount of time in seconds that the printer waits toreceive an end‑of‑job message before canceling the job.

Notes:


• When the timer expires, a partially printed page that isstill in the printer is printed.

• Print Timeout is available only when using PCLemulation. This setting has no effect on PostScriptemulation print jobs.

TimeoutsWait Timeout

Disabled15–65535

Set the amount of time in seconds that the printer waits foradditional data before it cancels a print job.

Notes:


• Wait Timeout is available only when the printer is usingPostScript emulation. This setting has no effect on PCLemulation print jobs.

Error RecoveryAuto Reboot

Reboot when idleReboot alwaysReboot never

Max Auto Reboots1–20

Set the printer to restart when an error occurs.

Notes:

• Reboot always is the factory default setting for AutoReboot.

• 2 is the factory default setting for Max Auto Reboots.

• When the same error occurred after a set of automaticreboots, the printer no longer restarts and shows theerror instead.

Print RecoveryAuto Continue

Disabled5–255 sec

Let the printer automatically continue printing from certainoffline situations.

Note: Disabled is the factory default setting.

Print RecoveryJam Recovery

OnOffAuto

Specify whether the printer reprints jammed pages.

Note: Auto is the factory default setting. The printer reprintsjammed pages unless the memory required to hold thepages is needed for other printer tasks.

Print RecoveryJam Assist

OnOff

Set the printer to check automatically for jammed paper.



Use To

Print RecoveryPage Protect

OffOn

Successfully print a page that may not have printed otherwise.

Notes:

• Off is the factory default setting. This setting allowsprinting of a partial page when there is not enoughmemory to print the whole page.

• On sets the printer to print the entire page.

Press Sleep ButtonDo nothingSleepHibernate

Determine how the printer, while in idle state, reacts to a shortpress of the Sleep button.

Note: Sleep is the factory default setting.

Press and Hold Sleep ButtonDo nothingSleepHibernate

Determine how the printer, while in idle state, reacts to a longpress of the Sleep button.

Note: Do nothing is the factory default setting.

Factory DefaultsDo Not RestoreRestore Now

Use the printer factory default settings.

Note: Do Not Restore is the factory default setting.

Custom Home MessageOffIP AddressHostnameContact NameLocationZero Configuration NameCustom Text [x]

Select a custom home message that appears as an alternatingdisplay of the printer status.


Print Settings

Setup menu

Use To

Printer LanguagePCL EmulationPS Emulation

Set the default printer language.

Notes:

• PCL Emulation is the factory default setting.

• PostScript emulation uses a PostScript interpreter forprocessing print jobs.

• PCL Emulation uses a PCL interpreter for processingprint jobs.

• Setting a printer language default does not prevent asoftware program from sending print jobs that useanother printer language.


Use To

Print AreaNormalWhole Page

Set the logical and physical printable area.

Notes:

• Normal is the factory default setting. When attempting toprint data on the non‑printable area defined by theNormal setting, the printer clips the image at theboundary.

• Whole Page allows the image to be moved into thenon‑printable area defined by the Normal setting. Thissetting affects only pages printed using a PCL 5interpreter and has no effect on pages printed using thePCL XL or PostScript interpreter.

Download TargetRAMFlash

Set the storage location for downloads.

Notes:

• RAM is the factory default setting. Storing downloads inthe RAM is temporary.

• Storing downloads in a flash memory places them inpermanent storage. Downloads remain in the flashmemory even when the printer is turned off.

• This menu item appears only when an optional flashmemory is installed.

Resource SaveOnOff

Specify how the printer handles temporary downloads, suchas fonts and macros stored in the RAM, when the printerreceives a print job that requires more than the availablememory.

Notes:

• Off is the factory default setting. Off sets the printer toretain downloads only until memory is needed.Downloads are deleted in order to process print jobs.

• On sets the printer to retain downloads during languagechanges and printer resets. If the printer runs out ofmemory, then Memory Full [38] appears on theprinter display, but downloads are not deleted.


Finishing menu

Use To

Sides (Duplex)1 sided2 sided

Specify whether two‑sided (duplex) printing is set as the default for all print jobs.

Notes:

• “1 sided” is the factory default setting.

• You can set two‑sided printing from the software program.

For Windows users:

1 Click File > Print.

2 Click Properties, Preferences, Options, or Setup.

For Macintosh users:

1 Choose File > Print.

2 Adjust the settings from the print dialog and pop‑up menus.

Duplex BindingLong EdgeShort Edge

Define the way two‑sided pages are bound and printed.

Notes:

• Long Edge is the factory default setting. Long Edge binds pages alongtheir long edge (left edge for portrait and top edge for landscape).

• Short Edge binds pages along their short edge (top edge for portrait andleft edge for landscape).

Copies1–999

Specify the default number of copies for each print job.


Blank PagesDo Not PrintPrint

Specify whether to insert blank pages in a print job.

Note: Do Not Print is the factory default setting.

Collate(1,1,1) (2,2,2)(1,2,3) (1,2,3)

Stack the pages of a print job in sequence when printing multiple copies.

Note: “(1,2,3) (1,2,3)” is the factory default setting.

Separator SheetsOffBetween CopiesBetween JobsBetween Pages

Specify whether to insert blank separator sheets.

Notes:


• Between Copies inserts a blank sheet between each copy of a print job ifCollate is set to (1,1,1) (2,2,2). If Collate is set to (1,2,3) (1,2,3), then a blankpage is inserted between each set of printed pages, such as after allpage 2's and after all page 3's.

• Between Jobs inserts a blank sheet between print jobs.

• Between Pages inserts a blank sheet between each page of a print job.This setting is useful when printing transparencies or when insertingblank pages in a document.

Separator SourceTray [x]Multi‑Purpose Feeder

Specify the paper source for separator sheets.

Note: Tray 1 (standard tray) is the factory default setting.


Use To

Paper SaverOff2‑Up3‑Up4‑Up6‑Up9‑Up12‑Up16‑Up

Print multiple‑page images on one side of a paper.

Notes:


• The number selected is the number of page images that will print perside.

Paper Saver OrderingHorizontalReverse HorizontalReverse VerticalVertical

Specify the positioning of multiple‑page images when using Paper Saver.

Notes:

• Horizontal is the factory default setting.

• Positioning depends on the number of page images and whether theyare in portrait or landscape orientation.

Paper Saver OrientationAutoLandscapePortrait

Specify the orientation of a multiple‑page document.

Note: Auto is the factory default setting. The printer chooses betweenportrait and landscape.

Paper Saver BorderNoneSolid

Print a border when using Paper Saver.

Note: None is the factory default setting.

Quality menu

Use To

Print Resolution300 dpi600 dpi1200 dpi1200 Image Q2400 Image Q

Specify the printed output resolution in dots per inch.

Note: 600 dpi is the factory default setting.

Pixel BoostOffFontsHorizontallyVerticallyBoth directions

Enable more pixels to print in clusters for clarity, in order to enhance imageshorizontally or vertically, or to enhance fonts.


Toner Darkness1–10

Lighten or darken the printed output.

Notes:


• Selecting a smaller number can help conserve toner.


Use To

Enhance Fine LinesOnOff

Enable a print mode preferable for files such as architectural drawings, maps,electrical circuit diagrams, and flow charts.

Notes:


• You can set this option from the printer software. For Windows users, clickFile > Print, and then click Properties, Preferences, Options, or Setup. ForMacintosh users, choose File > Print, and then adjust the settings from thePrint dialog and context menus.

• To set this option using the Embedded Web Server, type the network printerIP address in the Web browser address field.

Gray CorrectionAutoOff

Automatically adjust the contrast enhancement applied to images.

Note: Auto is the factory default setting.

Brightness‑6 to 6

Adjust the printed output either by lightening or darkening it. You can conservetoner by lightening the output.


Contrast0–5

Adjust the contrast of printed objects.


XPS menu

Use To

Print Error PagesOffOn

Print a page containing information on errors, including XML markup errors.


PostScript menu

Use To

Print PS ErrorOnOff

Print a page containing the PostScript error.


Lock PS Startup ModeOnOff

Disable the SysStart file.



Use To

Font PriorityResidentFlash

Establish the font search order.

Notes:

• Resident is the factory default setting.

• This menu item is available only when a formatted flash memory cardis installed and operating properly.

• Make sure the flash memory card is not read/write‑, write‑, orpassword‑protected.

• Job Buffer Size must not be set to 100%.

Job Accounting menu

Note: This menu item appears only when an optional flash memory card is installed.

Use To

Job Accounting LogOffOn

Determine and set if the printer creates a log of the print jobs it receives.


Job Accounting Utilities Print and delete log files or export them to a flash drive.

Accounting Log FrequencyDailyWeeklyMonthly

Determine and set how often a log file is created.

Note: Monthly is the factory default setting.

Log Action at End of FrequencyNoneE‑mail Current LogE‑mail & Delete Current LogPost Current LogPost & Delete Current Log

Determine and set how the printer responds when the frequency thresholdexpires.


Log Near Full LevelOff1–49 for optional flash memorycards

Specify the maximum size of the log file before the printer executes the LogAction at Near Full.



Use To

Log Action at Near FullNoneE‑mail Current LogE‑mail & Delete Current LogE‑mail & Delete Oldest LogPost Current LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current

Determine and set how the printer responds when the flash memory is nearlyfull.

Notes:

• None is the factory default setting.

• The value defined in Log Near Full Level determines when this action istriggered.

Log Action at FullNoneE‑mail & Delete Current LogE‑mail & Delete Oldest LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current

Determine and set how the printer responds when flash memory usage reachesthe maximum limit (100MB).


URL to Post Logs Determine and set where the printer posts job accounting logs.

E‑mail Address to Send Logs Specify the e‑mail address to which the device sends job accounting logs.

Log File Prefix Specify the prefix you want for the log file name.

Note: The current host name defined in the TCP/IP menu is used as thedefault log file prefix.

PDF menu

Use To

Scale to FitYesNo

Scale page content to fit the selected paper size.

Note: No is the factory default setting.

AnnotationsDo Not PrintPrint

Print annotations in a PDF.

Note: Do Not Print is the factory default setting.


PCL Emul menu

Use To

Font SourceResidentDownloadFlashAll

Specify the set of fonts used by the Font Name menu.

Notes:

• Resident is the factory default setting. This shows the factory defaultset of fonts downloaded in the RAM.

• Download shows all the fonts downloaded in the RAM.

• Flash shows all fonts resident in that option. The optional flashmemory card must be properly formatted and cannot be read/write‑,write‑, or password‑protected.

• All shows the fonts available to any option.

Font NameCourier 10

Identify a specific font and the option where it is stored.

Note: Courier 10 is the factory default setting. Courier 10 shows the fontname, font ID, and the storage location in the printer. The font sourceabbreviation is R for Resident, F for Flash, and D for Download.

Symbol Set10U PC‑812U PC‑850

Specify the symbol set for each font name.

Notes:

• 10U PC‑8 is the U.S. factory default setting. 12U PC‑850 is theinternational factory default setting.

• A symbol set is a set of alphabetic and numeric characters,punctuation, and special symbols. Symbol sets support the differentlanguages or specific program, such as math symbols for scientifictext. Only the supported symbol sets are shown.

PCL Emulation SettingsPoint Size

1.00–1008.00

Change the point size for scalable typographic fonts.

Notes:


• Point size refers to the height of the characters in the font. One pointequals approximately 0.014 inch.

• Point sizes can be increased or decreased in 0.25‑point increments.

PCL Emulation SettingsPitch

0.08–100

Specify the font pitch for scalable monospaced fonts.

Notes:


• Pitch refers to the number of fixed‑space characters per inch (cpi).

• Pitch can be increased or decreased in 0.01‑cpi increments.

• For non‑scalable monospaced fonts, the pitch appears on thedisplay but it cannot be changed.

PCL Emulation SettingsOrientation

PortraitLandscape

Specify the orientation of text and graphics on the page.

Notes:

• Portrait is the factory default setting. Portrait prints text and graphicsparallel to the short edge of the page.

• Landscape prints text and graphics parallel to the long edge of thepage.


Use To

PCL Emulation SettingsLines per Page

1–255

Specify the number of lines that print on each page.

Notes:

• 60 is the U.S. factory default setting. 64 is the international defaultsetting.

• The printer sets the amount of space between each line based onthe Lines per Page, Paper Size, and Orientation settings. Select thePaper Size and Orientation you want before setting Lines per Page.

PCL Emulation SettingsA4 Width

198 mm203 mm

Set the printer to print on A4‑size paper.

Notes:

• 198 mm is the factory default setting.

• The 203‑mm setting sets the width of the page to allow printing ofeighty 10‑pitch characters.

PCL Emulation SettingsAuto CR after LF

OnOff

Specify whether the printer automatically performs a carriage return (CR)after a line feed (LF) control command.


PCL Emulation SettingsAuto LF after CR

OnOff

Specify whether the printer automatically performs a line feed (LF) after acarriage return (CR) control command.


Tray RenumberAssign Multipurpose Feeder

OffNone0–199

Assign Tray [x]OffNone0–199

Assign Manual PaperOffNone0–199

Assign Manual EnvelopeOffNone0–199

Configure the printer to work with printer software or programs that usedifferent source assignments for trays and feeders.

Notes:


• None cannot be selected. It is only displayed when it is selected bythe PCL 5 interpreter. It also ignores the Select Paper Feedcommand.

• 0–199 allows a custom setting to be assigned.


Use To

Tray RenumberView Factory Defaults

MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3

Display the factory default setting assigned to each tray or feeder.

Tray RenumberRestore Defaults

YesNo

Restore all tray and feeder assignments to their factory default settings.

HTML menu

Use To

Font NameAlbertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers

Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa RecutMonacoNew CenturySbkNew YorkOptimaOxfordPalatinoStempelGaramondTaffyTimesTimesNewRomanUniversZapf ChanceryNewSansMTCSNewSansMTCTNew SansMTJANewSansMTKO

Set the default font for HTML documents.

Note: The Times font is used in HTML documents that donot specify a font.


Use To

Font Size1–255 pt

Set the default font size for HTML documents.

Notes:

• 12 pt is the factory default setting.

• Font size can be increased in 1‑point increments.

Scale1–400%

Scale the default font for HTML documents.

Notes:

• 100% is the factory default setting.

• Scaling can be increased in 1% increments.

OrientationPortraitLandscape

Set the page orientation for HTML documents.

Note: Portrait is the factory default setting.

Margin Size8–255 mm

Set the page margin for HTML documents.

Notes:

• 19 mm is the factory default setting.

• Margin size can be increased in 1‑mm increments.

BackgroundsDo Not PrintPrint

Specify whether to print backgrounds on HTML documents.

Note: Print is the factory default setting.

Image menu

Use To

Auto FitOnOff

Select the optimal paper size, scaling, and orientation.

Note: On is the factory default setting. It overrides scaling and orientationsettings for some images.

InvertOnOff

Invert bitonal monochrome images.

Notes:


• This setting does not apply to GIF or JPEG images.

ScalingAnchor Top LeftBest FitAnchor CenterFit Height/WidthFit HeightFit Width

Scale the image to fit the selected paper size.

Notes:

• Best Fit is the factory default setting.

• When Auto Fit is set to On, Scaling is automatically set to Best Fit.


Use To

OrientationPortraitLandscapeReverse PortraitReverse Landscape

Set the image orientation.

Note: Portrait is the factory default setting.

Help menuThe Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain informationabout using the printer and performing printing tasks.

English, French, German, and Spanish translations are stored in the printer.

Use To

Print All Guides Print all the guides.

Print Quality Print information about solving print quality issues.

Printing Guide Print information about loading paper and other specialty media.

Media Guide Print a list of the paper sizes supported in trays and feeders.

Print Defects Guide Print information about resolving print defects.

Menu Map Print a list of the printer control panel menus and settings.

Information Guide Print a guide in locating additional information.

Connection Guide Print information about connecting the printer locally (USB) or to a network.

Moving Guide Print instructions for safely moving the printer.


Saving money and the environment

Saving paper and tonerStudies show that as much as eighty percent of the carbon footprint of a printer is related to paper usage. Youcan significantly reduce your carbon footprint by using recycled paper and the following printing suggestions,such as printing on both sides of the paper and printing multiple pages on one side of a single sheet of paper.

For information on how you can quickly save paper and energy using one printer setting, see “Using Eco‑Mode”on page 82.

Conserving supplies

Use both sides of the paper

If your printer model supports two‑sided printing, then you can control whether print appears on one or twosides of the paper.

Notes:

• Two-sided printing is the default setting in the print driver.

• For a complete list of supported products and countries, go to www.dell.com/support.

Place multiple pages on one sheet of paper

You can print up to 16 consecutive pages of a multiple‑page document onto one side of a single sheet of paperby setting multiple page printing (N‑Up) for the print job.

Check your first draft for accuracy

Before printing or making multiple copies of a document:

• Use the preview feature to see how the document looks like before you print it.

• Print one copy of the document to check its content and format for accuracy.

Avoid paper jams

Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” onpage 98.

Saving energy

Using Eco‑ModeUse Eco‑Mode to quickly select one or more ways to reduce your printer's environmental impact.


> Settings > > Settings > > General Settings > > Eco‑Mode > > select the setting youwant

Saving money and the environment 82

http://www.dell.com/support

Use To

Off Use the factory default settings for all settings associated with Eco‑Mode. This setting supportsthe performance specifications for your printer.

Energy Reduce energy use, especially when the printer is idle.

Notes:

• Printer engine motors do not start until a job is ready to print. You may notice a short delaybefore the first page is printed.

• The printer enters Sleep mode after one minute of inactivity.

Energy/Paper Use all the settings associated with Energy and Paper modes.

Plain Paper • Enable automatic two‑sided (duplex) printing.

• Turn off print log features.

2 Press .

Reducing printer noiseEnable Quiet mode to reduce the printer noise.


> Settings > > Settings > > General Settings > > Quiet Mode >

2 Select a setting.

Use To

On Reduce printer noise.

Notes:

• Print jobs process at a reduced speed.

• Printer engine motors do not start until adocument is ready to print. There is a short delaybefore the first page is printed.

• The alarm control and cartridge alarm sounds areturned off.

• The printer ignores the Advance Start command.

Off Use factory default settings.

Note: This setting supports the performancespecifications of the printer.

3 Press .


Adjusting Sleep Mode1 From the printer control panel, navigate to:

> Settings > > Settings > > General Settings > > Timeouts > > Sleep Mode >

2 Set the time that the printer stays idle before it enters Sleep Mode.


Using Hibernate modeHibernate is an ultra‑low‑power saving mode.

Notes:

• Three days is the default amount of time before the printer enters Hibernate mode.

• Make sure to wake the printer from Hibernate mode before sending a print job. A hard reset or a longpress of the Sleep button wakes the printer from Hibernate mode.

• If the printer is in Hibernate mode, then the Embedded Web Server is disabled.


> Settings > > Settings > > General Settings >

2 Select Press Sleep Button or Press and Hold Sleep Button, and then press .

3 Press Hibernate > .

Adjusting the brightness of the printer displayTo save energy, or if you have trouble reading the display, adjust its brightness settings.



Notes:



2 Click Settings > General Settings.

3 In the Screen Brightness field, enter the brightness percentage you want for the display.

4 Click Submit.


Using Schedule Power ModesSchedule Power Modes lets you schedule when the printer goes into a reduced power state or into the Readystate.

Note: This feature is available only in network printers or printers connected to print servers.



Notes:



2 Click Settings > General Settings > Schedule Power Modes.

3 From the Action menu, select the power mode.

4 From the Time menu, select the time.

5 From the Day(s) menu, select the day or days.

6 Click Add.

Recycling

Recycling Dell productsTo return Dell products for recycling:

1 Visit our Web site at www.dell.com/recycle.

2 Select your country or region.

3 Follow the instructions on the computer screen.


http://www.dell.com/recycling

Securing the printer

Using the security lock featureThe printer is equipped with a security lock feature. Attach a security lock compatible with most laptopcomputers in the location shown to secure the printer in place.

Statement of VolatilityYour printer contains various types of memory that can store device and network settings, and user data.

Type of memory Description

Volatile memory Your printer uses standard random access memory(RAM) to temporarily buffer user data during simple printjobs.

Non-volatile memory Your printer may use two forms of non-volatile memory:EEPROM and NAND (flash memory). Both types are usedto store operating system, device settings, and networkinformation.

Erase the content of any installed printer memory in the following circumstances:

• The printer is being decommissioned.

• The printer is being moved to a different department or location.

• The printer is being serviced by someone from outside your organization.

• The printer is being removed from your premises for service.

• The printer is being sold to another organization.

Erasing volatile memoryThe volatile memory (RAM) installed in your printer requires a power source to retain information. To erase thebuffered data, simply turn off the printer.

Securing the printer 86

Erasing non‑volatile memoryErase individual settings, device and network settings, security settings, and embedded solutions by followingthese steps:

1 Turn off the printer.

2 Hold down 2 and 6 on the keypad while turning the printer on. Release the buttons only when the screenwith the progress bar appears.

The printer performs a power-on sequence, and then the Configuration menu appears. When the printer isfully turned on, a list of functions appears on the printer display.

3 Press the up or down arrow button until Wipe All Settings appears.

The printer will restart several times during this process.

Note: Wipe All Settings securely removes device settings, solutions, jobs, and passwords from the printermemory.

4 Navigate to:

Back > Exit Config Menu

The printer will perform a power‑on reset, and then return to normal operating mode.

Securing the printer 87

Maintaining the printerWarning—Potential Damage: Failure to replace parts and supplies when directed may cause damage toyour printer or prevent the printer from performing optimally.

Cleaning the printerNote: You may need to perform this task after every few months.

Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by theprinter warranty.

1 Make sure that the printer is turned off and unplugged from the electrical outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of theprinter, unplug the power cord from the electrical outlet and disconnect all cables from the printerbefore proceeding.

2 Remove paper from the standard bin and multipurpose feeder.

3 Remove any dust, lint, and pieces of paper around the printer using a soft brush or vacuum.

4 Dampen a clean, lint-free cloth with water, and use it to wipe the outside of the printer.

Warning—Potential Damage: Do not use household cleaners or detergents to prevent damage to theexterior of the printer.

5 Make sure all areas of the printer are dry before sending a new print job.

Checking the status of parts and supplies on the printercontrol panelFrom the printer control panel, navigate to:

> Status/Supplies > > View Supplies >

Estimated number of remaining pagesThe estimated number of remaining pages is based on the recent printing history of the printer. Its accuracymay vary significantly and is dependent on many factors, such as actual document content, print quality settings,and other printer settings.

The accuracy of the estimated number of remaining pages may decrease when the actual printing consumptionis different from the historical printing consumption. Consider the variable level of accuracy before purchasingor replacing supplies based on the estimate. Until an adequate print history is obtained on the printer, initialestimates assume future supplies consumption based on the International Organization for Standardization*test methods and page content.

* Average continuous black declared cartridge yield in accordance with ISO/IEC 19752.

Maintaining the printer 88

Ordering supplies

Ordering supplies using Printer Home1 Use the Search command on the Start menu to locate Dell Printer Home.

2 Open the application, and then click Maintenance > Order supplies.

Storing suppliesChoose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packinguntil you are ready to use them.

Do not expose supplies to:

• Direct sunlight

• Temperatures above 35°C (95°F)

• High humidity above 80%

• Salty air

• Corrosive gases

• Heavy dust

Replacing supplies

Replacing the toner cartridge1 Press the button on the right side of the printer, and then open the front door.


2 Pull the toner cartridge out using the handle.

3 Unpack the toner cartridge, and then remove all packing materials.

4 Shake the new cartridge to redistribute the toner.

5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on theside rails inside the printer.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.Extended exposure to light may cause print quality problems.

6 Close the front door.


Replacing the imaging unit1 Press the button on the right side of the printer, and then open the front door.

2 Pull the toner cartridge out using the handle.


3 Lift the blue handle, and then pull the imaging unit out of the printer.

4 Unpack the new imaging unit, and then shake it.

5 Remove all packing materials from the imaging unit.


Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the printquality of future print jobs.


6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with thearrows on the side rails inside the printer.

7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on theside rails inside the printer.


Moving the printer

Before moving the printerCAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personalinjury or printer damage:

• Turn the printer off using the power switch, and then unplug the power cord from the electrical outlet.

• Disconnect all cords and cables from the printer before moving it.


• If an optional tray is installed, then remove it from the printer. To remove the optional tray, slide the latch onthe right side of the tray toward the front of the tray until it clicks into place.

• Use the handholds located on both sides of the printer to lift it.

• Make sure your fingers are not under the printer when you set it down.

• Before setting up the printer, make sure there is adequate clearance around it.

Use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by theprinter warranty.

Moving the printer to another locationThe printer and its hardware options can be safely moved to another location by following these precautions:

• Any cart used to move the printer must have a surface able to support the full footprint of the printer.

• Any cart used to move the hardware options must have a surface able to support the dimensions of thehardware options.

• Keep the printer in an upright position.

• Avoid severe jarring movements.

Shipping the printerWhen shipping the printer, use the original packaging.


Managing the printer

Accessing the remote control panelThe remote control panel on your computer screen lets you interact with the printer control panel, even whenyou are not physically near the network printer. From your screen, you can view the printer status and do print-related tasks.


Notes:

• Print a network setup page or menu settings page, and then locate the IP address in the TCP/IPsection. The IP address appears as four sets of numbers separated by periods, such as123.123.123.123.


2 Press Enter to open the Web page of your printer.

3 Click Remote Operator Panel > Run Remote Panel.

Note: The remote control panel requires a Java plug‑in to launch.

Viewing reportsYou can view some reports from the Embedded Web Server. These reports are useful for assessing the statusof the printer, network, and supplies.


Notes:



2 Click Reports, and then click the type of report you want to view.

Configuring supply notifications from the Embedded WebServerYou can determine how you would like to be notified when supplies run nearly low, low, very low, or reach theirend‑of‑life by setting the selectable alerts.

Notes:

• Selectable alerts can be set on the toner cartridge and imaging unit.

• All selectable alerts can be set for nearly low, low, and very low supply conditions. Not all selectablealerts can be set for the end‑of‑life supply condition. E‑mail selectable alert is available for all supplyconditions.

Managing the printer 95

• The percentage of estimated remaining supply that prompts the alert can be set on some supplies forsome supply conditions.


Notes:



2 Click Settings > Print Settings > Supply Notifications.

3 From the drop‑down menu for each supply, select one of the following notification options:

Notification Description

Off The normal printer behavior for all supplies occurs.

SNMP Only The printer generates a simple network management protocol (SNMP) alert when thesupply condition is reached. The status of the supply will appear on the menus pageand status page.

E‑mail Only The printer generates an e-mail when the supply condition is reached. The status ofthe supply will appear on the menus page and status page.

Warning The printer displays the warning message and generates an e‑mail about the statusof the supply. The printer does not stop when the supply condition is reached.

Continuable Stop1 The printer stops processing jobs when the supply condition is reached, and the userneeds to press a button to continue printing.

Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replacedto continue printing.

1 The printer generates an e-mail about the status of the supply when supply notification is enabled.2 The printer stops when some supplies become empty to prevent damage.

4 Click Submit.

Copying printer settings to other printersNote: This feature is available only in network printers.


Notes:



2 Click the Copy Printer Settings.

3 To change the language, select a language from the drop-down menu, and then click Click here to submitlanguage.

4 Click Printer Settings.


5 Type the IP addresses of the source and target printers in their appropriate fields.

Note: If you want to add or remove a target printer, then click Add Target IP or Remove Target IP.

6 Click Copy Printer Settings.

Restoring factory default settingsIf you want to keep a list of the current menu settings for reference, then print a menu settings page beforerestoring the factory default settings. For more information, see “Printing a menu settings page” on page 22.

If you want a more comprehensive method of restoring the printer factory default settings, then perform theWipe All Settings option. For more information, see “Erasing non‑volatile memory” on page 87.

Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factorydefault settings. Exceptions include the display language, custom sizes and messages, and network/portmenu settings. All downloads stored in the RAM are deleted. Downloads stored in the flash memory card arenot affected.

From the control panel, navigate to:

> Settings > Settings > > General Settings > > Factory Defaults > > Restore Now >

Creating a printer control panel PINThe Panel PIN Protect menu lets you restrict access to the menus from the printer control panel. To restrictaccess to the menus, create a Personal Identification Number (PIN), and then assign the PIN to each menu.


Notes:



2 Click Settings > Security > Panel PIN Protect.

3 From the Create User PIN or Create Admin PIN sections, enter your PIN.

Note: Your can enter up to 16 digits for your PIN.

4 Click Modify.

5 From any menu in the Administrative Menus, Management, or Function Access sections, select User PINProtected or Admin PIN Protected or Admin PIN and User PIN Protected.

Note: Using an Admin PIN, you can still access a menu assigned with a User PIN.

6 Click Submit.

If you try to access a PIN‑protected menu from the printer control panel, the printer will require you to enterthe PIN.

Note: After you enter the last digit of the PIN, make sure to press on the printer control panel for morethan three seconds.


Clearing jamsNote: Jam Recovery is set to Auto by default. The printer reprints jammed pages unless the memoryrequired to hold the pages is needed for other printer tasks.

Avoiding jams

Load paper properly• Make sure paper lies flat in the tray.

Correct loading of paper Incorrect loading of paper

• Do not remove a tray while the printer is printing.

• Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load it.

• Do not load too much paper. Make sure the stack height is below the maximum paper fill indicator.

• Do not slide the paper into the tray. Load paper as shown in the illustration.

• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressingtightly against the paper or envelopes.

• Push the tray firmly into the printer after loading paper.

Clearing jams 98

Use recommended paper• Use only recommended paper or specialty media.

• Do not load wrinkled, creased, damp, bent, or curled paper.

• Flex, fan, and straighten paper before loading it.

• Do not use paper that has been cut or trimmed by hand.

• Do not mix paper sizes, weights, or types in the same tray.

• Make sure the paper size and type are set correctly on the computer or printer control panel.

• Store paper according to manufacturer recommendations.

Identifying jam locationsNotes:

• When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial printsafter a jammed page has been cleared. Check your printed output for blank pages.

• When Jam Recovery is set to On or Auto, the printer reprints jammed pages.

Jam location

1 Standard bin

2 Multipurpose feeder

3 Tray 1

4 Tray [x]

5 Front door

6 Rear door

Clearing jams 99

Paper jam in the front doorCAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touching it.

1 Open the front door.

2 Remove the toner cartridge.

Clearing jams 100

3 Remove the imaging unit.


Warning—Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit.Doing so may affect the quality of future print jobs.

4 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

5 Insert the imaging unit.

Note: Use the arrows inside the printer as guides.

Clearing jams 101

6 Insert the toner cartridge.


8 From the control panel, press .

Paper jam in the rear door1 Open the rear door.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from ahot component, allow the surface to cool before touching it.

Clearing jams 102



3 Close the rear door.


Paper jam in the standard bin1 Remove the jammed paper.


Clearing jams 103


Paper jam in the duplex unitCAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hotcomponent, allow the surface to cool before touching it.

1 Pull out the tray.



3 Insert the tray.


Clearing jams 104

Paper jam in trays1 Remove the tray.



3 Insert the tray.


Paper jam in the multipurpose feeder1 Remove the jammed paper.


Clearing jams 105


Clearing jams 106

Troubleshooting

Understanding the printer messages

Change [paper source] to [custom string] load [orientation]Try one or more of the following:

• Load the correct size and type of paper in the tray, and then press on the control panel.

Note: Make sure the paper size and type settings are specified in the Paper menu on the controlpanel.

• Select Use current [paper source] on the control panel to clear the message and continue printingusing the current size and type of paper in the tray.

• Cancel the print job.

Change [paper source] to [custom type name] load [orientation]Try one or more of the following:





Change [paper source] to [paper size] load [orientation]Try one or more of the following:





Troubleshooting 107

Change [paper source] to [paper type] [paper size] load [orientation]Try one or more of the following:





Complex page, some data may not have printed [39]Try one or more of the following:

• From the printer control panel, press to clear the message and continue printing.

• Reduce the number and size of fonts, the number and complexity of images, and the number of pagesin the print job.


• Install additional printer memory.

Some held jobs were not restored [57]

From the control panel, press to clear the message and continue printing.

Defective flash detected [51]Try one or more of the following:

• Replace the defective flash memory card.

• From the printer control panel, press to ignore the message and continue printing.

• Cancel the current print job.

Incorrect paper size, open [paper source] [34]Note: The paper source can be a tray or a feeder.

Try one or more of the following:

• Load the correct size of paper in the paper source.

• From the control panel, press to clear the message and print using a different paper source.

• Check the length and width guides of the paper source and make sure the paper is loaded properly.

• Make sure the correct paper size and type are specified in the Printing Preferences or in the Print dialog.

• Make sure the paper size and type are specified in the Paper menu on the control panel.

Troubleshooting 108

• Make sure that the paper size is correctly set. For example, if Multipurpose Feeder Size is set toUniversal, then make sure the paper is large enough for the data being printed.


Insufficient memory to support Resource Save feature [35]Try one or more of the following:

• From the printer control panel, press to disable Resource Save, clear the message, and continueprinting.


Insufficient memory to collate job [37]Try one or more of the following:

• From the printer control panel, press to print the portion of the job already stored and begincollating the rest of the print job.

• Cancel the current print job.

Insufficient memory, some Held Jobs were deleted [37]

From the printer control panel, press to clear the message.

Insufficient memory, some held jobs will not be restored [37]Do either of the following:

• From the printer control panel, press to clear the message.

• Delete other held jobs to free up additional printer memory.

Load multipurpose feeder with [custom type name] [orientation]Try one or more of the following:

• Load the multipurpose feeder with the correct size and type of paper.

• From the control panel, press to clear the message and continue printing.

Note: If no paper is loaded in the multipurpose feeder, the printer manually overrides the request,and then prints from an automatically selected tray.

• Cancel the current job.

Troubleshooting 109

Network [x] software error [54]Try one or more of the following:

• From the control panel, press to continue printing.

• Turn off the printer, wait for about 10 seconds, and then turn the printer back on.

Non‑Dell [supply type], see User’s Guide [33.xy]Note: The supply type can either be a toner cartridge or imaging unit.

The printer has detected a non‑Dell supply or part installed in the printer.

Your Dell printer is designed to function best with genuine Dell supplies and parts. Use of third-party suppliesor parts may affect the performance, reliability, or life of the printer and its imaging components.

All life indicators are designed to function with Dell supplies and parts, and may deliver unpredictable resultsif third-party supplies or parts are used. Imaging component usage beyond the intended life may damageyour Dell printer or associated components.

Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage.Damage caused by the use of third-party supplies or parts are not covered by the warranty.

To accept any and all of these risks and to proceed with the use of non-genuine supplies or parts in your

printer, press and on the printer control panel simultaneously for 15 seconds to clear the messageand continue printing.

If you do not wish to accept these risks, then remove the third-party supply or part from your printer, andthen install a genuine Dell supply or part.

Note: For the list of supported supplies, see the “Ordering supplies” section of the User's Guide or visitwww.dell.com/printers.

Not enough free space in flash memory for resources [52]Try one or more of the following:


• Delete fonts, macros, and other data stored in the flash memory.

From the printer control panel, navigate to:

> Settings > > Settings > > Print Settings > > Utilities Menu > > Format Flash

> > Yes >

• Use a larger‑capacity flash memory card.

Note: Downloaded fonts and macros that are not stored in the flash memory are deleted when the printeris turned off or restarted.

Printer had to restart. Last job may be incomplete.From the printer control panel, select Continue to clear the message and continue printing.

For more information, visit http://support.dell.com or contact technical support.

Troubleshooting 110

http://www.dell.com/printers

http://support.dell.com

Remove paper from standard output binRemove the paper stack from the standard bin.

Standard network software error [54]Try one or more of the following:

• From the printer control panel, press to confirm.

• Unplug the router, then wait for 30 seconds, and then plug it back again.

• Turn off the printer, and then turn it back on.

• Update the network firmware in the printer or the print server. For more information, visit the DellSupport Web site at http://support.dell.com contact your system support person.

Parallel port disabled [56]

• From the control panel, press to clear the message.

Notes:

• The printer discards any data received through the parallel port.

• Make sure that the Parallel Buffer menu is not set to Disabled.

Standard USB port disabled [56]Try one or more of the following:


Note: The printer discards any data received through the USB port.

• From the printer control panel, set USB Buffer to Auto.

Too many trays attached [58]1 Turn off the printer.

2 Unplug the power cord from the electrical outlet.

3 Remove the extra trays.

4 Connect the power cord to a properly grounded electrical outlet.

5 Turn the printer back on.

Unformatted flash detected [53]Try one or more of the following:

• From the printer control panel, press to stop the defragmentation and continue printing.

• Format the flash memory device.

Troubleshooting 111

http://support.dell.com

Note: If the error message remains, then the flash memory device may be defective and need to bereplaced.

Unsupported option in slot [x] [55]1 Turn off the printer.

2 Unplug the power cord from the electrical outlet.

3 Remove the unsupported option card from the printer controller board, and then replace it with asupported card.

4 Connect the power cord to a properly grounded electrical outlet.

5 Turn the printer back on.

Cartridge low [88.xy]

You may need to order a toner cartridge. If necessary, press on the printer control panel to clear themessage and continue printing.

Cartridge nearly low [88.xy]

If necessary, press on the printer control panel to clear the message and continue printing.

Cartridge very low, [x] estimated pages remain [88.xy]You may need to replace a toner cartridge very soon. For more information, see the “Replacing supplies” sectionof the User’s Guide.


Close front doorClose the front door of the printer.

Imaging unit low [84.xy]

You may need to order an imaging unit. If necessary, press on the printer control panel to clear the messageand continue printing.

Imaging unit nearly low [84.xy]


Troubleshooting 112

Imaging unit very low, [x] estimated pages remain [84.xy]You may need to replace the imaging unit very soon. For more information, see the “Replacing supplies” sectionof the User’s Guide.


Insert tray [x]Insert the indicated tray into the printer.

Load [paper source] with [custom string] [orientation]Try one or more of the following:

• Load the indicated tray or feeder with the correct size and type of paper.


Note: If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. Ifthe printer cannot find a tray that has the correct size and type of paper, then it prints from thedefault paper source.


Load [paper source] with [custom type name] [orientation]Try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.


Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from thattray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from thedefault paper source.


Load [paper source] with [paper size] [orientation]Try one or more of the following:

• Load the tray or feeder with the correct size of paper.


Note: If the printer finds a tray that has the correct paper size, then it feeds from that tray. If theprinter cannot find a tray that has the correct size of paper, then it prints from the default papersource.


Troubleshooting 113

Load [paper source] with [paper type] [paper size] [orientation]Try one or more of the following:

• Load the tray or feeder with the correct size and type of paper.


Note: If the printer finds a tray that has the correct size and type of paper, then it feeds from thattray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from thedefault paper source.


Memory full [38]Try one or more of the following:

• From the printer control panel, press to clear the message.

• Decrease the resolution setting.


Reinstall missing or unresponsive cartridge [31.xy]Try one or more of the following:

• Check if the toner cartridge is missing. If missing, install the toner cartridge.

For information on installing the cartridge, see the “Replacing supplies” section of the User’s Guide.

• If the toner cartridge is installed, then remove the unresponsive toner cartridge, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the cartridge is defective. Replacethe toner cartridge.

Reinstall missing or unresponsive imaging unit [31.xy]Try one or more of the following:

• Check if the imaging unit is missing. If missing, install the imaging unit.

For information on installing the imaging unit, see the “Replacing supplies” section of the User’s Guide.

• If the imaging unit is installed, then remove the unresponsive imaging unit, and then reinstall it.

Note: If the message appears after reinstalling the supply, then the imaging unit is defective.Replace the imaging unit.

Replace cartridge, 0 estimated pages remain [88.xy]Replace the toner cartridge to clear the message and continue printing. For more information, see theinstruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement cartridge, then visit our Web site or contact the place where youpurchased the printer.

Troubleshooting 114

Replace cartridge, printer region mismatch [42.xy]Install a suitable toner cartridge.

Replace imaging unit, 0 estimated pages remain [84.xy]Replace the imaging unit to clear the message and continue printing. For more information, see theinstruction sheet that came with the supply or see the “Replacing supplies” section of the User’s Guide.

Note: If you do not have a replacement imaging unit, then visit our Web site or contact the place whereyou purchased the printer.

Replace unsupported cartridge [32.xy]Remove the toner cartridge, and then install a supported one to clear the message and continue printing.For more information, see the instruction sheet that came with the supply or see the “Replacing supplies”section of the User’s Guide.

Note: If you do not have a replacement cartridge, then visit our Web site or contact the place where youpurchased the printer.

Replace unsupported imaging unit [32.xy]Remove the imaging unit, and then install a supported one to clear the message and continue printing. Formore information, see the instruction sheet that came with the supply or see the “Replacing supplies” sectionof the User’s Guide.

Note: If you do not have a replacement imaging unit, then visit our Web site or contact the place whereyou purchased the printer.

Solving printer problems• “Basic printer problems” on page 116

• “Option problems” on page 118

• “Paper feed problems” on page 120

Troubleshooting 115

Basic printer problems

The printer is not responding

Action Yes No

Step 1

Make sure the printer is turned on.

Is the printer turned on?

Go to step 2. Turn on the printer.

Step 2

Check if the printer is in Sleep mode or Hibernate mode.

Is the printer in Sleep mode or Hibernate mode?

Press the Sleepbutton to wake theprinter from Sleepmode or Hibernatemode.

Go to step 3.

Step 3

Check if one end of the power cord is plugged into the printer andthe other to a properly grounded electrical outlet.

Is the power cord plugged into the printer and a properly groundedelectrical outlet?

Go to step 4. Plug one end of thepower cord into theprinter and the otherto a properlygrounded electricaloutlet.

Step 4

Check other electrical equipment plugged into the electrical outlet.

Does other electrical equipment work?

Unplug the otherelectrical equipment,and then turn on theprinter. If the printerdoes not work, thenreconnect the otherelectrical equipment.

Go to step 5.

Step 5

Check if the cables connecting the printer and the computer areinserted in the correct ports.

Are the cables inserted in the correct ports?

Go to step 6. Make sure to matchthe following:

• The USB symbolon the cable withthe USB symbolon the printer

• The appropriateEthernet cablewith the Ethernetport

Step 6

Make sure the electrical outlet is not turned off by a switch orbreaker.

Is the electrical outlet turned off by a switch or breaker?

Turn on the switch orreset the breaker.

Go to step 7.

Troubleshooting 116

Action Yes No

Step 7

Check if the printer is plugged into any surge protectors,uninterruptible power supplies, or extension cords.

Is the printer plugged into any surge protectors, uninterruptiblepower supplies, or extension cords?

Connect the printerpower cord directlyto a properlygrounded electricaloutlet.

Go to step 8.

Step 8

Check if one end of the printer cable is plugged into a port on theprinter and the other to the computer, print server, option, or othernetwork device.

Is the printer cable securely attached to the printer and thecomputer, print server, option, or other network device?

Go to step 9. Connect the printercable securely to theprinter and thecomputer, printserver, option, orother networkdevice.

Step 9

Make sure to install all hardware options properly and remove anypacking material.

Are all hardware options properly installed and all packing materialremoved?

Go to step 10. Turn off the printer,remove all packingmaterials, thenreinstall thehardware options,and then turn on theprinter.

Step 10

Check if you have selected the correct port settings in the printerdriver.

Are the port settings correct?

Go to step 11. Use correct printerdriver settings.

Step 11

Check the installed printer driver.

Is the correct printer driver installed?

Go to step 12. Install the correctprinter driver.

Step 12

Turn off the printer, then wait for about 10 seconds, and then turnthe printer back on.

Is the printer working?

The problem issolved.

Contact technicalsupport.

Troubleshooting 117

Printer display is blank

Action Yes No

Step 1

Press the Sleep button on the printer control panel.

Does Ready appear on the printer display?


Go to step 2.

Step 2

Turn off the printer, then wait for about 10 seconds, and then turnthe printer back on.

Do Please wait and Ready appear on the printer display?


Turn off the printer,and then contacttechnical support.

Option problems

Cannot detect internal option

Action Yes No

Step 1

Turn off the printer, then wait for about 10 seconds, and then turnon the printer.

Does the internal option operate correctly?


Go to step 2.

Step 2

Check if the internal option is properly installed in the controllerboard.

a Turn off the printer using the power switch, and then unplug thepower cord from the electrical outlet.

b Make sure the internal option is installed in the appropriateconnector in the controller board.

c Connect the power cord to the printer, then to a properlygrounded electrical outlet, and then turn on the printer.

Is the internal option properly installed in the controller board?

Go to step 3. Connect the internaloption to thecontroller board.

Step 3

Print a menu settings page, and then check to see if the internaloption is listed in the Installed Features list.

Is the internal option listed in the menu settings page?

Go to step 4. Reinstall the internaloption.

Troubleshooting 118

Action Yes No

Step 4a Check if the internal option is selected.

It may be necessary to manually add the internal option in theprinter driver to make it available for print jobs. For moreinformation, see “Adding available options in the print driver”on page 19.

b Resend the print job.

Does the internal option operate correctly?



Tray problems

Action Yes No

Step 1a Open the tray and do one or more of the following:

• Check for paper jams or misfeeds.

• Check if the paper size indicators on the paper guides arealigned with the paper size indicators on the tray.

• If you are printing on custom‑size paper, then make surethat the paper guides rest against the edges of the paper.

• Make sure the paper is below the maximum paper fillindicator.

• Make sure paper lies flat in the tray.

b Check if the tray closes properly.

Is the tray working?


Go to step 2.

Step 2a Turn off the printer, then wait about 10 seconds, and then turn

the printer back on.




Go to step 3.

Step 3

Check if the tray is installed and recognized by the printer.Print a menu settings page, and then check if the tray is listedin the Installed Features list.

Is the tray listed in the menu settings page?

Go to step 4. Reinstall the tray. Formore information,see the setupdocumentation thatcame with the tray.

Troubleshooting 119

Action Yes No

Step 4

Check if the tray is available in the printer driver.

Note: If necessary, manually add the tray in the printer driver tomake it available for print jobs. For more information, see“Adding available options in the print driver” on page 19.

Is the tray available in the printer driver?

Go to step 5. Manually add thetray in the printerdriver.

Step 5

Check if the option is selected.

a From the application you are using, select the option. For MacOS X version 9 users, make sure the printer is set up in Chooser.





Paper feed problems

Paper frequently jams

Action Yes No

Step 1a Pull out the tray, and then do one or more of the following:

• Make sure paper lies flat in the tray.

• Check if the paper size indicators on the paper guides arealigned with the paper size indicators on the tray.

• Check if the paper guides are aligned against the edges ofthe paper.

• Make sure the paper is below the maximum paper fillindicator.

• Check if you are printing on a recommended paper size andtype.

b Insert the tray properly.

If jam recovery is enabled, then the print jobs will reprintautomatically.

Do paper jams still occur frequently?

Go to step 2. The problem issolved.

Step 2a Load paper from a fresh package.

Note: Paper absorbs moisture due to high humidity. Storepaper in its original wrapper until you use it.




Troubleshooting 120

Action Yes No

Step 3a Review the tips on avoiding jams. For more information, see

“Avoiding jams” on page 98.

b Follow the recommendations, and then resend the print job.




Paper jam message remains after jam is cleared

Action Yes No

a From the printer control panel, navigate to:

Next > > Clear the jam, press OK >

b Follow the instructions on the printer display.

Does the paper jam message remain?



Jammed pages are not reprinted

Action Yes No

a Turn on jam recovery.


Settings > General Settings > Print Recovery > JamRecovery

2 Select On or Auto.

3 Depending on your printer model, press .

b Resend the pages that did not print.

Were the jammed pages reprinted?



Troubleshooting 121

Solving print problems

Printing problems

Print jobs do not print

Action Yes No

Step 1a From the document you are trying to print, open the Print dialog

and check if you have selected the correct printer.

Note: If the printer is not the default printer, then you mustselect the printer for each document that you want to print.


Do the jobs print?


Go to step 2.

Step 2a Check if the printer is plugged in and turned on, and if Ready

appears on the printer display.


Do the jobs print?


Go to step 3.

Step 3

If an error message appears on the printer display, then clear themessage.

Note: The printer continues to print after clearing the message.

Do the jobs print?


Go to step 4.

Step 4a Check if the ports (USB, serial, or Ethernet) are working and if

the cables are securely connected to the computer and theprinter.

Note: For more information, see the setup documentationthat came with the printer.


Do the jobs print?


Go to step 5.

Step 5a Turn off the printer, then wait for about 10 seconds, and then

turn the printer back on.


Do the jobs print?


Go to step 6.

Troubleshooting 122

Action Yes No

Step 6a Remove, and then reinstall the printer software. For more

information, see “Installing the printer” on page 18.

Note: For more information, visitwww.dell.com/support/printers.


Do the jobs print?



Printing slows down

Notes:

• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

• The printer speed may be reduced when printing for long periods of time, or printing at elevatedtemperatures.

• The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.

Action Yes No

Place letter‑ or A4‑size paper in the tray, and then resend the printjob.

Does the print speed increase?



Print job takes longer than expected

Action Yes No

Step 1

Change the environmental settings of the printer.

a From the control panel, navigate to:

Settings > General Settingsb Select Eco‑Mode or Quiet Mode, and then select Off.

Note: Disabling Eco-Mode or Quiet Mode may increase theconsumption of energy or supplies, or both.

Did the job print?


Go to step 2.

Step 2

Reduce the font size, the number and complexity of images, andthe number of pages in the print job, and then resend the job

Did the job print?


Go to step 3.

Troubleshooting 123

http://www.dell.com/support/printers

Action Yes No

Step 3a Remove held jobs stored in the printer memory.


Did the job print?


Go to step 4.

Step 4a Disable the Page Protect feature.

From the control panel, navigate to:

Settings > General Settings > Print Recovery > Page Protect> Off


Did the job print?


Go to step 5.

Step 5

Install additional printer memory, and then resend the print job.

Did the job print?



Job prints from the wrong tray or on the wrong paper

Action Yes No

Step 1a Check if you are printing on paper that is supported by the tray.


Did the job print from the correct tray or on the correct paper?


Go to step 2.

Step 2a From the Paper menu on the printer control panel, set the paper

size and type to match the paper loaded in the tray.




Go to step 3.

Step 3a Depending on your operating system, open Printing

Preferences or the Print dialog, and then specify the paper type.




Go to step 4.

Step 4a Check if the trays are not linked.





Troubleshooting 124

Incorrect characters print

Action Yes No

Step 1

Make sure the printer is not in Hex Trace mode.

Note: If Ready Hex appears on the printer display, then turn offthe printer, and then turn it back on to deactivate Hex Tracemode.

Is the printer in Hex Trace mode?

Deactivate HexTrace mode.

Go to step 2.

Step 2a From the printer control panel, select Standard Network or

Network [x], and then set SmartSwitch to On.


Do incorrect characters print?



Tray linking does not work

Note: The trays and the multipurpose feeder do not automatically detect the paper size. You must setthe size from the Paper Size/Type menu.

Action Yes No

a From the printer control panel, set the paper size and type inthe Paper menu to match the paper loaded in the trays to belinked.

Note: The paper size and type must match for trays to belinked.


Do the trays link correctly?



Large jobs do not collate

Action Yes No

Step 1a From the Finishing menu on the printer control panel, set

Collate to (1,2,3) (1,2,3).


Did the job print and collate correctly?


Go to step 2.

Troubleshooting 125

Action Yes No

Step 2a From the printer software, set Collate to (1,2,3) (1,2,3).

Note: Setting Collate to (1,1,1) (2,2,2) in the software overridesthe setting in the Finishing menu.




Go to step 3.

Step 3

Reduce the complexity of the print job by eliminating the numberand size of fonts, the number and complexity of images, and thenumber of pages in the job.




Unexpected page breaks occur

Action Yes No

Step 1

Adjust the print timeout settings.

a From the printer control panel, navigate to:

Settings > General Settings > Timeouts > Print Timeoutb Select a higher setting and then, depending on your printer

model, select or Submit.c Resend the print job.

Did the file print correctly?


Go to step 2.

Step 2a Check the original file for manual page breaks.


Did the file print correctly?



Print quality problems

Characters have jagged or uneven edges

Troubleshooting 126

Action Yes No

Step 1a Print a font sample list to check if the fonts you are using are

supported by the printer.


Menus > Reports > Print Fonts2 Select PCL Fonts or PostScript Fonts.


Are you using fonts that are supported by the printer?

Go to step 2. Select a font that issupported by theprinter.

Step 2

Check if the fonts installed on the computer are supported by theprinter.

Are the fonts installed on the computer supported by the printer?



Printer is printing blank pages

Action Yes No

Step 1a Check if there is packing material left on the imaging unit.

1 Remove the toner cartridge, and then the imaging unit.

2 Check if the packing material is properly removed from theimaging unit.

Warning—Potential Damage: Do not expose the imagingunit to direct light for more than 10 minutes. Extendedexposure to light may cause print quality problems.

3 Reinstall the imaging unit, and then the cartridge.


Is the printer still printing blank pages?


Troubleshooting 127

Action Yes No

Step 2a Redistribute the toner in the imaging unit.


2 Firmly shake the imaging unit.






Step 3

Replace the imaging unit, and then resend the print job.




Clipped pages or images

Action Yes No

Step 1a Move the width and length guides in the tray to the correct

positions for the paper loaded.


Is the page or image clipped?


Step 2

From the printer control panel, set the paper size and type in thePaper menu to match the paper loaded in the tray.

Do the paper size and type match the paper loaded in the tray?

Go to step 3. Do one or more ofthe following:

• Specify the papersize from the traysettings to matchthe paper loadedin the tray.

• Change thepaper loaded inthe tray to matchthe paper sizespecified in thetray settings.

Troubleshooting 128

Action Yes No

Step 3a Depending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.




Step 4a Reinstall the imaging unit.

1 Remove the toner cartridge.

2 Remove the imaging unit.


3 Install the imaging unit, and then the cartridge.





Shadow images appear on prints

Action Yes No

Step 1

Load paper with the correct paper type and weight in the tray.

Is paper with the correct paper type and weight loaded in the tray?

Go to step 2. Load paper with thecorrect paper typeand weight in thetray.

Step 2

From the printer control panel, set the paper type and weight inthe Paper menu to match the paper loaded in the tray.

Is the tray set to the type and weight of the paper loaded?

Go to step 3. Change the paperloaded in the tray tomatch the paper typeand weight specifiedin the tray settings.

Step 3a Depending on your operating system, specify the paper type

and weight from Printing Preferences or from the Print dialog.


Do shadow images still appear on prints?


Troubleshooting 129

Action Yes No

Step 4


Do shadow images still appear on prints?



Gray background on prints

Action Yes No

Step 1a From the Quality Menu on the printer control panel, decrease

the toner darkness.



Did the gray background disappear from the prints?


Go to step 2.

Step 2

Reinstall the imaging unit and the toner cartridge.

a Remove the toner cartridge.

b Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unitto direct light for more than 10 minutes. Extended exposureto light can cause print quality problems.

c Install the imaging unit, and then the cartridge.

d Resend the print job.



Go to step 3.

Step 3





Troubleshooting 130

Incorrect margins on prints

Action Yes No


positions for the paper size loaded.


Are the margins correct?


Go to step 2.

Step 2

From the printer control panel, set the paper size in the Paper menuto match the paper loaded in the tray.

Does the paper size match the paper loaded in the tray?


• Specify the papersize from the traysettings to matchthe paper loadedin the tray.

• Change thepaper loaded inthe tray to matchthe paper sizespecified in thetray settings.

Step 3a Depending on your operating system, specify the paper size

from Printing Preferences or from the Print dialog.


Are the margins correct?



Troubleshooting 131

Paper curl

Action Yes No

Step 1

Move the width and length guides in the tray to the correctpositions for the size of the paper loaded.

Are the width and length guides positioned correctly?

Go to step 2. Adjust the width andlength guides.

Step 2


Do the paper type and weight match the type and weight of thepaper in the tray?

Go to step 3. Specify the papertype and weight fromthe tray settings tomatch the paperloaded in the tray.




Is the paper still curled?


Step 4a Remove the paper from the tray, and then turn it over.










Print irregularities

Troubleshooting 132

Action Yes No


positions for the size of the paper loaded in the tray.


Do print irregularities still appear?


Step 2

From the printer control panel, set the paper size and type in thePaper menu to match the paper loaded in the tray.

Do the printer settings match the type and weight of the paperloaded in the tray?

Go to step 3. Specify the papersize and type fromthe tray settings tomatch the paperloaded in the tray.






Step 4

Check if the paper loaded in the tray has texture or rough finishes.

Are you printing on textured or rough paper?

From the printercontrol panel, set thepaper texture in thePaper menu to matchthe paper loaded inthe tray.

Go to step 5.






Step 6



Contact technicalsupport or your Dellprinter dealer.


Troubleshooting 133

Repeating defects appear on prints

Action Yes No

Step 1

Measure the distance between the defects.Check for a distance between the defects that equals:

• 97 mm (3.82 in.)

• 47 mm (1.85 in.)

• 38 mm (1.5 in.)

Is the distance between defects equal to one of the listedmeasurements?

Go to step 2. 1 Check if thedistancebetween thedefects equal to80 mm (3.15 in.)

2 Take note of thedistance, andthen contacttechnicalsupport or yourDell printerdealer.

Step 2


Do the repeating defects still appear?



Print is too dark

Action Yes No

Step 1a From the Quality menu on the printer control panel, reduce the

toner darkness.



Is the print still too dark?


Troubleshooting 134

Action Yes No

Step 2a From the printer control panel, set the paper type, texture and

weight in the Paper menu to match the paper loaded in the tray.


Is the tray set to the type, texture, and weight of the paper loaded?


• Specify the papertype, texture, andweight from thetray settings tomatch the paperloaded in the tray.

• Change thepaper loaded inthe tray to matchthe paper type,texture andweight specifiedin the traysettings.

Step 3a Depending on your operating system, specify the paper type,

texture and weight from Printing Preferences or from the Printdialog.




Step 4

Check if the paper loaded in the tray has texture or rough finishes.


From the printercontrol panel,change the texturesettings in the PaperTexture menu tomatch the paper youare printing on.

Go to step 5.






Step 6





Troubleshooting 135

Print is too light

Action Yes No

Step 1a From the Quality menu on the printer control panel, increase

the toner darkness.



Is the print still too light?


Step 2

From the printer control panel, set the paper type, texture, andweight in the Paper menu to match the paper loaded in the tray.

Is the tray set to the type, texture, and weight of the paper loaded?

Go to step 3. Change the papertype, texture, andweight to match thepaper loaded in thetray.


texture, and weight from Printing Preferences or from the Printdialog.




Step 4

Make sure that the paper has no texture or rough finishes.


From the printercontrol panel,change the texturesettings in the PaperTexture menu tomatch the paper youare printing on.

Go to step 5.






Troubleshooting 136

Action Yes No









Step 7





Skewed print

Action Yes No


positions for the size of the paper loaded.


Is the print still skewed?


Step 2a Check if you are printing on a paper that is supported by the

tray.


Is the print still skewed?



Troubleshooting 137

Printer is printing solid black pages

Action Yes No






Is the printer printing solid black pages?


Step 2


Is the printer printing solid black pages?



Transparency print quality is poor

Action Yes No

Step 1

From the printer control panel, set the paper type in the Papermenu to match the paper loaded in the tray.

Is the paper type for the tray set to Transparency?

Go to step 2. Set the paper type toTransparency.

Step 2a Check if you are using a recommended type of transparency.


Is the print quality still poor?



Troubleshooting 138

Streaked horizontal lines appear on prints

Action Yes No

Step 1a Depending on your operating system, specify the tray or feeder

from Printing Preferences or the Print dialog.


Do streaked horizontal lines appear on prints?


Step 2


Do the paper type and weight match the type and weight of thepaper in the tray?

Go to step 3. Change the papertype and weight tomatch the paperloaded in the tray.













Step 5





Troubleshooting 139

Streaked vertical lines appear on prints

Action Yes No


texture, and weight from Printing Preferences or from the Printdialog.


Do streaked vertical lines appear on prints?


Step 2

From the printer control panel, set the paper texture, type, andweight in the Paper menu to match the paper loaded in the tray.

Do the paper texture, type, and weight match the paper in the tray?


• Specify the papertexture, type, andweight from thetray settings tomatch the paperloaded in the tray.

• Change thepaper loaded inthe tray to matchthe papertexture, type, andweight specifiedin the traysettings.






Troubleshooting 140

Action Yes No








Step 5





Horizontal voids appear on prints

Action Yes No

Step 1a Make sure your software program is using a correct fill pattern.


Do horizontal voids appear on prints?


Step 2a Load the specified tray or feeder with a recommended type of

paper.




Troubleshooting 141

Action Yes No









Step 4





Vertical voids appear on prints

Action Yes No

Step 1a Make sure your software program is using a correct fill pattern.


Do vertical voids appear on prints?


Step 2a From the printer control panel, set the paper type and weight

in the Paper menu to match the paper loaded in the tray.




Troubleshooting 142

Action Yes No

Step 3

Check if you are using a recommended type of paper.

a Load the indicated tray or feeder with a recommended type ofpaper.












Note: The laserscanning unit maybe defective.


Toner specks appear on prints

Action Yes No


Do toner specks appear on prints?



Uneven print density

Action Yes No


Is the print density uneven?



Troubleshooting 143

Embedded Web Server does not openAction Yes No

Step 1a Turn on the printer.

b Open a Web browser, and then type the printer IP address.

c Press Enter.

Does the Embedded Web Server open?


Go to step 2.

Step 2

Make sure the printer IP address is correct.

a View the printer IP address:

• From the TCP/IP section in the Network/Ports menu

• By printing a network setup page or menu settings page,and then finding the TCP/IP section

Note: An IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123.

b Open a Web browser, and then type the IP address.

Note: Depending on the network settings, you may need totype “https://” instead of “http://” before the printer IPaddress to access the Embedded Web Server.

c Press Enter.



Go to step 3.

Step 3

Check if the network is working.

a Print a network setup page.

b Check the first section of the network setup page and confirmthat the status is Connected.

Note: If the status is Not Connected, then the connectionmay be intermittent, or the network cable may be defective.Contact your system support person for a solution, and thenprint another network setup page.

c Open a Web browser, and then type the printer IP address.

d Press Enter.



Go to step 4.

Troubleshooting 144

Action Yes No

Step 4

Check if the cable connections to the printer and print server aresecure.

a Connect the cables properly. For more information, see thesetup documentation that came with the printer.

b Open a Web browser, and then type the printer IP address.

c Press Enter.



Go to step 5.

Step 5

Temporarily disable the Web proxy servers.Proxy servers may block or restrict you from accessing certainWeb sites including the Embedded Web Server.



Contact your systemsupport person.

Contacting technical supportWhen you call technical support, describe the problem, the message on the printer display, and thetroubleshooting steps you have already taken.

See the label inside the top front cover or at the back of the printer, and then take note of the following:

• The printer model

• The service tag number or express service code

For more information, go to www.dell.com/support.

Troubleshooting 145

http://www.dell.com/support

Appendix

Dell Technical Support PolicyTechnician‑assisted technical support requires the cooperation and participation of the customer in thetroubleshooting process and provides for restoration of the Operating System, application software andhardware drivers to the original default configuration as shipped from Dell, as well as the verification ofappropriate functionality of the printer and all Dell‑installed hardware. In addition to this technician assistedtechnical support, online technical support is available at Dell Support. Additional technical support optionsmay be available for purchase.

Dell provides limited technical support for the printer and any Dell‑installed software and peripherals. Supportfor third‑party software and peripherals is provided by the original manufacturer, including those purchasedand/or installed through Software & Peripherals (DellWare), ReadyWare, and Custom Factory Integration(CFI/DellPlus).

Contacting DellYou can contact Dell electronically using the following address: www.dell.com/contactdell.

Product power consumptionThe following table documents the power consumption characteristics of the product.

Note: Some modes may not apply to your product.

Mode Description Power consumption(Watts)

Printing The product is generating hard‑copy output from electronic inputs. 560 (one-sided), 380 (two-sided)

Copy The product is generating hard‑copy output from hard‑copy originaldocuments.

NA

Scan The product is scanning hard‑copy documents. NA

Ready The product is waiting for a print job. 8

Sleep Mode The product is in a high‑level energy‑saving mode. 3

Hibernate The product is in a low‑level energy‑saving mode. 0.5

Off The product is plugged into an electrical outlet, but the power switch isturned off.

0.0

The power consumption levels listed in the previous table represent time-averaged measurements.Instantaneous power draws may be substantially higher than the average.

Appendix 146

http://www.dell.com/contactdell

Sleep ModeThis product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy bylowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engagedafter this product is not used for a specified period of time, called the Sleep Mode Timeout.

Factory default Sleep Mode Timeout for this product (in minutes): 20

By using the configuration menus, the Sleep Mode Timeout can be modified between 1 minute and 120 minutes.Setting the Sleep Mode Timeout to a low value reduces energy consumption, but may increase the responsetime of the product. Setting the Sleep Mode Timeout to a high value maintains a fast response, but uses moreenergy.

Hibernate ModeThis product is designed with an ultra‑low power operating mode called Hibernate mode. When operating inHibernate Mode, all other systems and devices are powered down safely.

The Hibernate mode can be entered in any of the following methods:

• Using the Hibernate Timeout

• Using the Schedule Power modes

• Using the Sleep/Hibernate button

Factory default Hibernate Timeout for this product in all countries or regions 3 days

The amount of time the printer waits after a job is printed before it enters Hibernate mode can be modifiedbetween one hour and one month.

Off modeIf this product has an off mode which still consumes a small amount of power, then to completely stop productpower consumption, disconnect the power supply cord from the electrical outlet.

Total energy usageIt is sometimes helpful to calculate the total product energy usage. Since power consumption claims areprovided in power units of Watts, the power consumption should be multiplied by the time the product spendsin each mode in order to calculate energy usage. The total product energy usage is the sum of each mode'senergy usage.

Warranty and Return PolicyDell Inc. (“Dell”) manufactures its hardware products from parts and components that are new or equivalent tonew in accordance with industry‑standard practices. For information about the Dell warranty for your printer,refer to the Product Information Guide.

Appendix 147

IndexAaccessing the controller board 13accessing the Embedded WebServer 12accessing the remote controlpanel

Embedded Web Server 95Active NIC menu 55adding hardware options

print driver 19adding internal options

print driver 19adjusting printer displaybrightness 84adjusting Sleep Mode 84adjusting toner darkness 42AirPrint

using 43AppleTalk menu 60attaching cables 17available internal options 13avoiding jams 39avoiding paper jams 98

Ccables

Ethernet 17parallel 17USB 17

canceling a print job from the computer 44from the printer control

panel 44cannot open Embedded WebServer 144card stock

loading, multipurposefeeder 28

tips 37Cartridge low [88.xy] 112Cartridge nearly low [88.xy] 112Cartridge very low, [x] estimatedpages remain [88.xy] 112Change [paper source] to[custom string] load[orientation] 107

Change [paper source] to[custom type name] load[orientation] 107Change [paper source] to [papersize] load [orientation] 107Change [paper source] to [papertype] [paper size] load[orientation] 108checking an unresponsiveprinter 116checking status of parts andsupplies 88cleaning

exterior of the printer 88cleaning the printer 88Close front door 112Complex page, some data maynot have printed [39] 108Confidential Print menu 64configuration information

wireless network 20configurations

printer 9Configure MP menu 49configuring

multiple printers 96supply notifications, imaging

unit 95supply notifications, toner

cartridge 95configuring supplynotifications 95configuring the Universal papersize settings 23connecting to a wireless network

using Personal IdentificationNumber (PIN) method 21

using Push Button Configuration(PBC) method 21

using the Embedded WebServer 21

conservation settings brightness, adjusting 84conserving supplies 82Eco‑Mode 82Hibernate mode 84Quiet mode 83Schedule Power Modes 85

Sleep Mode 84conserving supplies 82contacting technical support 145control panel 10

factory defaults, restoring 97using 10

control panel, printer indicator light 11sleep button light 11

controller board accessing 13

creating the printer control panelPIN 97custom paper type

assigning 32Custom Type [x]

assigning a paper type 32Custom Types menu 53

DDefault Source menu 45Defective flash detected [51] 108Dell Document Hub

using 44device and network settings

erasing 87directory list

printing 44display troubleshooting

printer display is blank 118display, printer control panel

adjusting brightness 84documents, printing

from a computer 42

EEco‑Mode

using 82embedded solutions

erasing 87Embedded Web Server

accessing 12accessing the remote control

panel 95adjusting brightness 84copying settings to other

printers 96problem accessing 144

Index 148

envelopes loading, multipurpose

feeder 28tips on using 37

environmental settings conserving supplies 82Eco‑Mode 82Hibernate mode 84printer display brightness,

adjusting 84Quiet mode 83Schedule Power Modes 85Sleep Mode 84

erasing non‑volatile memory 87erasing volatile memory 86Ethernet network

preparing to set up for Ethernetprinting 19

Ethernet port 17Ethernet setup

preparing for an 19exterior of the printer

cleaning 88

Ffactory defaults, restoring 97finding more information aboutthe printer 7Finishing menu 72firmware card 13font sample list

printing 44

GGeneral Settings menu 67Google Cloud Print

using 43green settings

Eco‑Mode 82Hibernate mode 84Quiet mode 83Schedule Power Modes 85

Hhardware options, adding

print driver 19held jobs

printing from a Macintoshcomputer 42

printing from Windows 42

held print jobs printing from a Macintosh

computer 42printing from Windows 42

Help menu 81Hibernate mode

using 84HTML menu 79

Iidentifying jam locations 99Image menu 80imaging unit

replacing 91Imaging unit low [84.xy] 112Imaging unit nearly low[84.xy] 112Imaging unit very low, [x]estimated pages remain[84.xy] 113Incorrect paper size, open [papersource] [34] 108individual settings

erasing 87Insert tray [x] 113installing

optional tray 16installing an optional card 14installing optional tray 16installing printer 18Insufficient memory to collate job[37] 109Insufficient memory to supportResource Save feature [35] 109Insufficient memory, some HeldJobs were deleted [37] 109Insufficient memory, some heldjobs will not be restored [37] 109internal options 13internal options, adding

print driver 19IPv6 menu 58

Jjams

avoiding 98Job Accounting menu 75

Llabels, paper

tips on using 38

letterhead loading, multipurpose

feeder 28tips on using 38

linking trays 32Load [paper source] with [customstring] [orientation] 113Load [paper source] with [customtype name] [orientation] 113Load [paper source] with [papersize] [orientation] 113Load [paper source] with [papertype] [paper size] [orientation] 114Load multipurpose feeder with[custom type name][orientation] 109loading

multipurpose feeder 28trays 24

loading the optional tray 24loading the standard tray 24locating paper jam 99lock, security 86

Mmemory

types installed on printer 86memory card 13Memory full [38] 114menu settings

loading on multiple printers 96menu settings page

printing 22menus

Active NIC 55AppleTalk 60Confidential Print 64Configure MP 49Custom Types 53Default Source 45Finishing 72General Settings 67Help 81HTML 79Image 80IPv6 58Job Accounting 75list of 45Network [x] 55Network Card 57Paper Loading 52Paper Size/Type 46

Index 149

Paper Texture 49Paper Weight 51PCL Emul 77PDF 76PostScript 74Quality 73Reports 54, 57Security Audit Log 65Set Date and Time 66Setup 70SMTP Setup menu 63Standard Network 55Standard Parallel 62Standard USB 60Substitute Size 49TCP/IP 57Universal Setup 53wireless 59XPS 74

mobile device printing from 43, 44

Mopria Print Service using 43

moving the printer 8, 93, 94multipurpose feeder

loading 28

NNetwork [x] menu 55Network [x] software error[54] 110Network Card menu 57network setup page

printing 22noise, printer

reducing 83Non‑Dell [supply type], seeUser’s Guide [33.xy] 110non‑volatile memory 86

erasing 87Not enough free space in flashmemory for resources [52] 110notices 146, 147number of remaining pages

estimate 88

Ooptional card

installing 14optional tray

installing 16

loading 24options

firmware cards 13memory cards 13

ordering supplies using Printer Home 89

Ppaper

characteristics 34letterhead 35loading, multipurpose

feeder 28preprinted forms 35recycled 36selecting 35setting size 23setting type 23storing 39unacceptable 35, 36Universal size setting 23

paper feed troubleshooting message remains after jam is

cleared 121paper jam in front door 100paper jam in the duplex unit 104paper jam in the multipurposefeeder 105paper jam in the rear door 102paper jam in the standardbin 103paper jam in trays 105paper jam, clearing

in front door 100in the duplex unit 104in the multipurpose feeder 105in the rear door 102in the standard bin 103in trays 105

paper jams avoiding 98

Paper Loading menu 52Paper Size/Type menu 46paper sizes

supported by the printer 39paper stop, using 23Paper Texture menu 49paper types

duplex support 40supported by printer 40where to load 40

Paper Weight menu 51

parallel port 17Parallel port disabled [56] 111parts and supplies, status of

checking, on printer controlpanel 88

PCL Emul menu 77PDF menu 76Personal Identification Numbermethod

using 21PostScript menu 74preparing to set up the printer onan Ethernet network 19print driver

hardware options, adding 19print irregularities 132print job

canceling from thecomputer 44

canceling from the printercontrol panel 44

print quality troubleshooting blank pages 127characters have jagged

edges 126clipped pages or images 128gray background on prints 130horizontal voids appear on

prints 141print irregularities 132print is too dark 134print is too light 136printer is printing solid black

pages 138repeating print defects appear

on prints 134shadow images appear on

prints 129skewed print 137streaked horizontal lines appear

on prints 139streaked vertical lines 140toner specks appear on

prints 143transparency print quality is

poor 138uneven print density 143white streaks 142

print troubleshooting incorrect characters print 125incorrect margins on prints 131

Index 150

jammed pages are notreprinted 121

job prints from wrong tray 124job prints on wrong paper 124jobs do not print 122Large jobs do not collate 125paper curl 132paper frequently jams 120print job takes longer than

expected 123printing slows down 123tray linking does not work 125unexpected page breaks

occur 126printer 18

configurations 9minimum clearances 8moving 8, 93, 94selecting a location 8shipping 94

printer configurations basic model 9configured model 9

printer control panel adjusting brightness 84indicator light 11sleep button light 11

printer control panel PIN creating 97

Printer had to restart. Last jobmay be incomplete. 110printer information

where to find 7printer is printing blankpages 127printer menus 45printer messages

Cartridge low [88.xy] 112Cartridge nearly low [88.xy] 112Cartridge very low, [x] estimated

pages remain [88.xy] 112Change [paper source] to

[custom string] load[orientation] 107

Change [paper source] to[custom type name] load[orientation] 107

Change [paper source] to[paper size] load[orientation] 107

Change [paper source] to[paper type] [paper size] load[orientation] 108

Close front door 112Complex page, some data may

not have printed [39] 108Defective flash detected

[51] 108Imaging unit low [84.xy] 112Imaging unit nearly low

[84.xy] 112Imaging unit very low, [x]

estimated pages remain[84.xy] 113

Incorrect paper size, open[paper source] [34] 108

Insert tray [x] 113Insufficient memory to collate

job [37] 109Insufficient memory to support

Resource Save feature[35] 109

Insufficient memory, some HeldJobs were deleted [37] 109

Insufficient memory, some heldjobs will not be restored[37] 109

Load [paper source] with[custom string] [orientation] 113

Load [paper source] with[custom type name][orientation] 113

Load [paper source] with [papersize] [orientation] 113

Load [paper source] with [papertype] [paper size][orientation] 114

Load multipurpose feeder with[custom type name][orientation] 109

Memory full [38] 114Network [x] software error

[54] 110Non‑Dell [supply type], see

User’s Guide [33.xy] 110Not enough free space in flash

memory for resources [52] 110Parallel port disabled [56] 111Printer had to restart. Last job

may be incomplete. 110

Reinstall missing orunresponsive cartridge[31.xy] 114

Reinstall missing orunresponsive imaging unit[31.xy] 114

Remove paper from standardoutput bin 111

Replace cartridge, 0 estimatedpages remain [88.xy] 114

Replace cartridge, printer regionmismatch [42.xy] 115

Replace imaging unit, 0estimated pages remain[84.xy] 115

Replace unsupported cartridge[32.xy] 115

Replace unsupported imagingunit [32.xy] 115

Some held jobs were notrestored [57] 108

Standard network softwareerror [54] 111

Standard USB port disabled[56] 111

Too many trays attached [58] 111Unformatted flash detected

[53] 111Unsupported option in slot [x]

[55] 112printer options troubleshooting

internal option is notdetected 118

tray problems 119printer problems, solvingbasic 116printing

directory list 44font sample list 44from a computer 42from a mobile device 43from a mobile device using Dell

Document Hub 44menu settings page 22network setup page 22

printing a network setuppage 22printing held jobs

from a Macintosh computer 42from Windows 42

publications where to find 7

Index 151

Push Button Configurationmethod

using 21

QQuality menu 73Quiet mode 83

Rrecycled paper

using 36recycling

Dell products 85reducing noise 83Reinstall missing or unresponsivecartridge [31.xy] 114Reinstall missing or unresponsiveimaging unit [31.xy] 114remote control panel

using Embedded WebServer 95

Remove paper from standardoutput bin 111repeat print jobs


printing from Windows 42repeating print defects appear onprints 134Replace cartridge, 0 estimatedpages remain [88.xy] 114Replace cartridge, printer regionmismatch [42.xy] 115Replace imaging unit, 0estimated pages remain[84.xy] 115Replace unsupported cartridge[32.xy] 115Replace unsupported imagingunit [32.xy] 115replacing

imaging unit 91toner cartridge 89

reports viewing 95

Reports menu 54, 57reserve print jobs


printing from Windows 42

Ssafety information 5, 6Schedule Power Modes

using 85Security Audit Log menu 65security lock 86security settings

erasing 87selecting a location for theprinter 8selecting paper 35Set Date and Time menu 66setting

paper size 23paper type 23TCP/IP address 57

Setup menu 70shipping the printer 94Sleep Mode

adjusting 84SMTP Setup menu 63Some held jobs were notrestored [57] 108standard bin, using 23Standard Network menu 55Standard network software error[54] 111Standard Parallel menu 62standard tray

loading 24Standard USB menu 60Standard USB port disabled[56] 111statement of volatility 86status of parts and supplies

checking 88storing

paper 39supplies 89

streaked horizontal lines appearon prints 139streaked vertical lines appear onprints 140streaks appear 142Substitute Size menu 49supplies

conserving 82ordering 89storing 89

supply notifications configuring 95

supported paper sizes 39supported paper types andweights 40

TTCP/IP menu 57tips

card stock 37letterhead 38on using envelopes 37on using labels 38transparencies 38

tips on using envelopes 37toner cartridge

replacing 89toner darkness

adjusting 42Too many trays attached [58] 111transparencies

loading, multipurposefeeder 28

tips 38trays

linking 32loading 24unlinking 32

troubleshooting cannot open Embedded Web

Server 144checking an unresponsive

printer 116contacting technical

support 145solving basic printer

problems 116troubleshooting, display

printer display is blank 118troubleshooting, paper feed

message remains after jam iscleared 121

troubleshooting, print incorrect characters print 125incorrect margins on prints 131jammed pages are not

reprinted 121job prints from wrong tray 124job prints on wrong paper 124jobs do not print 122Large jobs do not collate 125paper curl 132paper frequently jams 120

Index 152

print job takes longer thanexpected 123

printing slows down 123tray linking does not work 125unexpected page breaks

occur 126troubleshooting, print quality

blank pages 127characters have jagged

edges 126clipped pages or images 128gray background on prints 130horizontal voids appear on

prints 141print irregularities 132print is too dark 134print is too light 136printer is printing solid black

pages 138repeating print defects appear

on prints 134shadow images appear on

prints 129skewed print 137streaked horizontal lines appear

on prints 139streaked vertical lines 140toner specks appear on

prints 143transparency print quality is

poor 138uneven print density 143white streaks on a page 142

troubleshooting, printer options internal option is not

detected 118tray problems 119

Uunacceptable paper 35uneven print density 143Unformatted flash detected[53] 111Universal paper size settings

configuring 23Universal Setup menu 53unlinking trays 32Unsupported option in slot [x][55] 112USB port 17using Hibernate mode 84using Schedule Power Modes 85

using the control panel 10

Vverify print jobs


printing from Windows 42vertical voids appear 142viewing

reports 95voids appear 142volatile memory 86

erasing 86volatility

statement of 86

WWireless menu 59wireless network

configuration information 20wireless network setup

using the Embedded WebServer 21

XXPS menu 74

Index 153

Documents

Dell S2830dn Smart Printer User Guide · Printing from a mobile device using Google Cloud Print Google Cloud PrintTM is a mobile printing service that allows enabled applications