Program GuideThe Dell Wellness Hub is an exciting customized wellness experience powered by Virgin Pulse. This secure, mobile-first platform offers best-in-class programming, provides the freedom to choose how you want to participate and includes new activities and resources to support your mind, body and wealth wellness goals.

Dell Wellness Hub makes it easy to elevate your wellness, build healthy habits and earn rewards. You can experience the Dell Wellness Hub from your smartphone or your desktop whether you’re at work, at home or on the go.

Dell Wellness Hub

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Table of Contents

Getting Started ............................................................. 3

Virgin Pulse App ........................................................... 4

Connect a Fitness Tracker ........................................... 4

Daily Cards .................................................................... 5

Friends .......................................................................... 5

Health Rewards ............................................................ 6

Health Review ............................................................... 6

Journeys® Digital Coaching .......................................... 6

Activity Rewards ........................................................... 7

Healthy Habits .............................................................. 8

Health Coaching ............................................................ 8

Challenges .................................................................... 9

Personal Healthy Habit Challenges .............................. 9

Personal Step Challenges ............................................ 9

Nutrition Program and Resources ............................... 10

MyFitnessPal ................................................................ 10

Foodsmart by Zipongo ................................................. 10

Sleep Program and Resources ...................................... 11

Wellbeats ...................................................................... 11

Whil Mindfulness .......................................................... 12

meQuilibrium ................................................................ 12

Dell Wellness Hub Points .............................................. 13

Questions ...................................................................... 13

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Getting started

Here’s a peek at the header and menu for easy navigation.

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1 Team members: Activate your account at DellWellnessHub.com using First Name, Last Name; Employee ID (Dell badge number); Country and State.

Medically enrolled spouses/domestic partners: Activate your account at join.virginpulse.com/dellspouse using First Name, Last Name; Date of Birth.

You must also accept the site Terms and Conditions to proceed.

Logging in from Inside Dell Technologies or from My HR link does not require multifactor authentication (MFA). If you access the site directly through DellWellnessHub.com, you will go through the MFA process if you haven’t logged in for 30 days after you receive the initial registration invitation. Check your email and enter the access code you receive.

Download the mobile app. Take your wellness program on the go! Access your account anywhere, anytime, and keep track of your progress, your activity and more.

For an optimal experience, be sure to turn on your phone’s mobile alerts so you don’t miss out on activity reminders, notifications, rewards updates and program details. Go to Settings > Notifications > Allow Notifications.

Update your Profile. Find your avatar, then update your Profile to help personalize your experience!

• Set your Topics of Interest to ensure a more personalized experience

• Edit your displayed name to your preferred name (optional)

• Answer the About Me questions

• Add Friends

• Sync a fitness tracker (see page 4 for more details)

• Set a goal that inspires you

• Review Account Settings

• Set your email preferences

Updating your profile helps to provide you with content that matters most to you — plus you’ll get rewarded for doing so!

Connect a fitness activity tracker for easy activity tracking, and get credit automatically for your healthy activities. Connect yours by going to Devices & Apps found in the menu under your Avatar.

We sync with over 50 devices and apps (Azumio, Fitbit, Garmin, Apple Watch, MyFitnessPal, etc.). See page 4 for more details.

Select your preferences in your Profile.

Available in 21 languages

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Virgin Pulse app

Take the Dell Wellness Hub everywhere you go with this best-in-its-class mobile experience! Available for iOS and Android. Download the Virgin Pulse app for ultimate access to the Dell Wellness Hub.

Easily complete your daily routine on the go! Track your stats, view your progress and check out your rewards. Gain easy access to all Dell Wellness Hub programming including meQuillibrium, health coaching, Nutrition Guide with Foodsmart by Zipongo, and Whil Mindfulness.

Be sure to turn on your mobile alerts so you don’t miss any Dell Wellness Hub opportunities. On your phone, go to Settings > Notifications > Allow Notifications.

Connect a fitness tracker

The fun and easy-to-use site and 5-star-rated mobile app help support your wellness goals.

Step 1Go to Devices & Apps in the menu under your avatar.

Step 2Choose the device or app you’d like to connect.

Step 3 Follow a few simple instructions right on your screen.

Step 4 Get moving!

For easy activity tracking, you can sync up to 3 fitness trackers! Over 50 devices and apps are compatible with your experience. Once connected, it’s easy: You’ll be able to automatically track your personal efforts like steps, sleep, calories and more.

Download the Virgin Pulse app and sync your fitness trackers

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Daily Cards

FriendsConnect with others by adding your work friends to your network. Encourage and motivate one another and build relationships across the organization. You can also invite up to 10 friends and family members outside of work to experience an abbreviated version of Dell Wellness Hub with Daily Cards, Healthy Habit tracking and personal challenges. Remember, medically enrolled spouses and domestic partners can participate in the full Dell Wellness Hub experience and should register directly on the platform (see page 3 for details on how they register).

Step 1Go to the Social tab and find Friends in the menu.

Step 3Start connecting and supporting each other in your wellness journeys!

Step 2Choose Add Friend (for your coworkers) or Add Friend From Outside the Company to add family and friends to build your Dell Wellness Hub network.

Please note: Medically enrolled spouses/domestic partners should create their own primary account at join.virginpulse.com/dellspouse instead of joining as a friend or family member.

It’s not all about physical activity and tracking. You can also earn points daily by checking out your personalized Daily Cards with tips on mindfulness, nutrition, sleep, stress management and more. Complete Topics of Interest as well as the Health Review to tailor the card topics and personalize your wellness experience.

You’ll find your personalized Daily Cards right on the home screen. Complete those cards each time you visit the site — you’ll learn a new wellness tip and earn Wellness Hub points in the process.

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JourneysExplore many new, engaging activities with Journeys. Journeys are self-guided digital courses that give you daily support in the areas you want to focus on. Learn evidence-based tips, practice new skills and start experiencing real results.

Health ReviewStart personalizing your experience by completing the Health Review. This short, confidential survey assesses your health across several factors. You’ll receive a personalized report with simple next steps you can take toward your wellness goals.

Step 1Go to the Health tab and select Health Review in the menu.

Step 1Find Journeys under Health in the online/desktop menu or under the Health tab in the bottom navigation in the mobile app.

Step 2Take the Health Review and get a clear snapshot of your health with a customized report.

Step 2Select Journeys and explore topics like Eating Healthy, Sleeping Well and Reducing Stress.

Step 3Choose one or more Journeys that fit your wellness goals, and get started today.

Health RewardsEarn discounts on your 2022 medical premiums.

2022: Complete the Health Review and one Journeys® digital coaching course between Sept. 1, 2021, and Jan. 31, 2022, to earn up to $700 in discounts on your 2022 medical premiums. Encourage your medically enrolled spouse/domestic partner to complete both steps by Jan. 31 and earn up to $700, for a total of $1,400!

IMPORTANT NOTE: Each step in a Journey is a simple 2–3 minute read. Each course takes 10–18 days to complete, so plan ahead to complete one Journey prior to the Jan. 31 deadline.

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Global Steps ChallengeReady for some friendly competition with your colleagues across the globe? Earn up to $100 when you participate in our annual Global Steps Challenge.

Everyone who is eligible for the Dell Wellness Hub can join the challenge.

Dell Wellness Hub PointsYour wellness journey is unique, focused on your personal wellness goals and favorite activities. Choose from more than 50 ways to earn points on the Dell Wellness Hub year-round.

See the full list on the Home tab, under How to Earn.

Activity RewardsEarn up to $300 in Activity Rewards between Feb. 1, 2022 and Jan. 31, 2023.

• Up to $200 in Pulse Cash by earning Dell Wellness Hub points • Up to $100 by participating in the Global Steps Challenge

IMPORTANT NOTE: Your points total will reset for the new program year on February 1, 2023.

Unspent Pulse Cash will carry over to the next program year.

Pulse CashAs your total points reach Levels 1 through 4, you will earn Pulse Cash. It’s easy to earn Pulse Cash.

Step 1: Choose the options that matter most to you.

Step 2: Set up your device to track automatically, then enjoy your favorite activities each day. The more you do, the more points you earn.

Step 3: Watch your points total grow.

Step 4: Each time your points reach a Reward Level, you will earn more Pulse Cash!

When you’re ready to spend your Pulse Cash, you can choose how much to convert into a wide selection of gift cards. It’s quick, easy, and all done on the Dell Wellness Hub.

Level Points Pulse Cash

1 4,000 $20

2 8,000 $30

3 16,000 $50

4 30,000 $100

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Healthy Habits

Daily practice of healthy behaviors helps build good habits, and with those daily successes come big changes over time. Set the Healthy Habits that matter to you for a personalized Dell Wellness Hub experience.

Step 2Choose a healthy habit you’d like to focus on such as relaxation breathing, sleeping at least 7 hours, going green or getting organized.

Step 1Find Healthy Habits on the home page.

Step 3Work on your new habit little by little every day, and experience the rewards of better health and wellness!

Health Coaching

It can be tough to manage your health goals alone. With Dell Wellness Hub, you continue to get access to dedicated health coaches who will partner with you through one-on-one phone sessions to help you make a plan for getting healthier and becoming the best version of yourself.

Step 2Choose a coaching topic you would like to concentrate on.

Step 3Select an appointment date and time that meets your schedule. Appointments are available Monday through Saturday, daytime or evening.

Step 1Find Coaching under Health in the online/desktop menu or under the Health tab in the bottom navigation in the mobile app.

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Personal Step ChallengesInvite your team members and friends to a challenge. You choose the type (one-day, weekday or weekend) and then invite your team members and friends. Use the chat feature to share your strategy and motivation.

ChallengesChallenge yourself to some healthy competition and connect with your coworkers — or start an individual challenge — to get started on a new healthy habit like leaving kind comments on social media, drinking more water, following a nutrition plan or being mindful each day.

Participant names will be visible to other challenge participants and administrators. If you do not want your full name to be displayed in the Leaderboard, you must change it in your Profile before you join or rejoin a challenge. Go to your Profile under your avatar, and change your First Name and Last Name to an alias.

Personal Healthy Habit ChallengesChallenge your team members and friends to track a healthy habit for 5 out of 7 days. Use the chat feature to share your strategy for achieving the healthy habit each day.

Programs page

Step 1Find Challenges under the Social tab on the home page.

Step 2Create a challenge or join an available challenge.

Step 3When creating a challenge, choose from a Steps Challenge or a Healthy Habit Challenge. Don’t forget to invite friends, family members or colleagues to join you in your challenges!

Stay tuned for step and healthy habit challenges organized by the Dell wellness team for some friendly competition with friends and team members. Post comments to cheer each other on.

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Nutrition Program and Resources

Complete the Virgin Pulse Nutrition Guide to tell us about your eating style and we’ll help you fine-tune your nutrition and chart your progress. Get personalized tips and recommended Healthy Habits to help you manage your daily choices.

The Dell Wellness Hub connects with MyFitnessPal, so you can track your calories each day. When you track what you eat, you’re more likely to make healthier choices.

We are excited to introduce access to Foodsmart by Zipongo, which offers healthy, delicious recipes, meal planning and the ability to organize and create your grocery list!

Step 1Find the Nutrition Guide under the Health tab on the home page.

Step 2View the Nutrition Guide.

Step 3Choose the nutrition activity that is most relevant to your goals. Choose Healthy Recipes to access Foodsmart by Zipongo.

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Sleep Program and Resources

Wellbeats

The Sleep Guide allows you to create a sleep profile. Complete the guide to get customized tips to help you fall asleep and stay asleep, plus you can track your sleep to gain a better understanding of your overall sleep health.

Wellbeats offers easy-to-use, on-demand virtual fitness and healthy eating classes as well as mindfulness exercises to support you in your total wellbeing journey. Wellbeats offers you short sessions to help boost your mood and relieve stress, from office breaks like neck stretches to chair yoga and restorative stretching. Wellbeats content is available in English only.

Step 1Find the Sleep Guide under the Health tab.

Step 2View the Sleep Guide.

Step 3Choose the tips that resonate most for your individual needs.

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meQuilibriumDell has partnered with meQuilibrium (meQ) for many years, and we are excited to be able to continue to offer it as part of the Dell Wellness Hub. For those new to meQ, it is a unique digital coaching tool designed to help you manage stress and approach each day with calm and confidence. Start with the meQ assessment and unlock your own personalized meQuilibrium journey. Get proven methods and effective skill-building activities to increase your resilience and shift your focus to what matters most in your life. meQ content is now available in English and in eight new languages, including Spanish, Brazilian Portuguese, Japanese, Chinese Simplified, Chinese Traditional, French, German and Korean.

Step 1Select the Programs tab and then choose View All at the top navigation on the Programs page.

Step 2Select Reducing Stress under the Mind pillar and view a meQuilibrium activity and get started today.

Whil MindfulnessBreathe. Your personal stress-reliever is here. We are excited to offer access to Whil as part of the Dell Wellness Hub. Mindfulness training is a proven way to reduce stress, build resilience, improve sleep and more. Whil provides mindfulness training in simple, personalized videos and meditations. Use it for a quick break, a yoga class, or to start or end your day. This program is available in English, Spanish, German, French (France), Chinese, Portuguese, Polish, Korean and Japanese.

Step 1Select the Programs tab and then choose View All at the top navigation on the Programs page.

Step 2Select Reducing Stress under the Mind topic to view Whil offerings from your desktop/online. If you’re on the mobile app, find Whil by clicking the Programs tab and then choosing View All or by searching Whil in the search bar.

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For detailed information on program and reward eligibility, deadlines, and taxation of rewards, please review the Dell Wellness Hub Eligibility Rules, Reward Taxation Article and Dell Privacy Cover Notice.

For information on alternative ways to earn Dell Wellness Rewards including alternatives that accommodate your physician’s recommendations, contact Virgin Pulse Customer Service at 1-888-317-1268 and review this Notice.

For additional information on the Dell Wellness Hub including program and reward details, please review the Frequently Asked Questions.

Note: This information reflects Dell’s current benefit plan designs. Dell reserves the right to terminate or modify the Plan and any employee benefits, including employee and dependent eligibility for the Plan, at any time, even if the benefits are negotiated. Please refer to My Well at Dell for plan details. If there is any discrepancy between this information and the plan documents, the plan documents will control.

Commitment to confidentiality: Whether you’re competing in a challenge, completing the online health review or a Journey, Dell and Virgin Pulse are committed to protecting your privacy. For information regarding the confidentiality of the health information collected, who will receive it, and how it will be used, review the Dell HIPAA Privacy Notice and Virgin Pulse Privacy Notice.

The Wellness Hub points you earn provide a measurement of your engagement and activities on the Dell Wellness Hub. Track your steps, workouts, meals and/or sleep. Set your profile and preferences, join some challenges and set goals. Consistency will score you trophies and badges. Watch your points add up and convert to incentives for Activity Rewards. See page 7 for more information on Activity Rewards.

Step 1Find Rewards in the menu.

Step 2View your statement and find activities and programs that will allow you to earn points, year-round!

Dell Wellness Hub points

Questions?

Email DellWellnessHub@virginpulse.com Live chat DellWellnessHub.com | Monday–Friday 1:00 a.m.–8:00 p.m. CT