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Forward thinkingCredentials in the automotive sector

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Forward thinking | Credentials in the automotive sector

Foreword

About Deloitte

Automotive Practice

Understanding the Industry

Automotive Center of Excellence

Project Samples

Thought Leadership

Contacts

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ForewordDr. Thomas Schiller, Automotive Sector Lead Germany and EMEA

The automotive industry continues to face a growing number of challenges, as competi-tion, globalization and volatility continuing to increase apace. At the same time, digitalization,automation, and new business models todayoffer new and previously unthinkable ways ofgrappling with these and other challenges facedin the automotive industry.

Our team of automotive specialists under-stands the critical forces that are rapidly shaping the future of mobility. We help clientsto comprehend the impact on their organiza-tion and deliver strategic, operational, and technical services designed to help companiesmaster challenges, improve efficiency, and beready for the future.

About DeloitteThe global no. 1 in professional services

Deloitte provides audit, risk advisory, tax, financial advisory and consulting services to public and private clients spanning multiple industries; legal advisory services in Germanyare provided by Deloitte Legal.With a globally connected network of memberfirms in more than 150 countries, Deloittebrings world-class capabilities and high-qualityservice to clients, delivering the insights theyneed to address their most complex businesschallenges. Deloitte’s approximately 264,000professionals are committed to making an impact that matters.

Multidisciplinary Multidisciplinary solutions to complex business issues

TechnologyInnovative and state-of-the-art technology solutions Global Teams

Cross-border collabo-ration for world-leading insights

Industry /Sector Expertise Deep expertise combined withindustry/sector-specific experience


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Connected vehicles, intelligent driving systems,mergers and acquisitions, supply chain man-agement and enterprise risk management:these are just a handful of the issues the auto-motive industry is currently dealing with. Deloitte’s automotive specialists are alreadyworking on the cutting edge of the top auto-motive trends of tomorrow.

Understanding the IndustryThe mobility market is in transformation

Forward thinking | Credentials in the automotive sectorForward thinking | Credentials in the automotive sector

Automotive PracticeLeading automotive companies all over the world are benefiting from Deloitte’s proven automotive-specific methodology expertise.

A practice with global reach and experts

Deloitte provides consulting services to auto-motive manufacturers all around the world.With more than 800 automotive consulting specialists in Germany alone and more than5,000 worldwide, our global network boasts an impressively high level of experience andconnectedness.

This allows us to consistently offer valuable insights and observations on the latest trendsand challenges facing the automotive industry,helping our clients to grow, innovate and transform.

Experience across the entire value chain

Our experts work with companies across theentire automotive value chain – OEMs, suppliers, dealerships, logistics, and captive finance providers – to address the full range of challenges the industry must confront.

Deloitte brings together professionals fromacross various disciplines (Tax, Consulting, Enterprise Risk Services, Financial Advisory and Audit) to supply a truly multidisciplinaryperspective in the services we deliver.

Our clientsinclude 32/36of the largest Global Fortune500 automotive companies.

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Automotive Center of ExcellenceApplying unique multidisciplinary automotive consulting expertise


Digital & AnalyticsFinance Technology People CaptivesOperational ExcellenceStrategy, Customer & BusinessGrowth

• Corporate & Business Unit Strategy

• Business Transformation• Market and Product Strategy• Fleet, Leasing, Remarketing• Customer Experience• Channel Management (Retail, Wholesale, Digital)

• After Sales Strategy(Service & Parts)

Risk & Regulatory

Financial Advisory & M&A

Tax Services • M&A Tax Services, Tax Structuring and Optimization• Optimization of IP Structures, Financing and WHT Processes

• Transfer Pricing (e.g. CbCR, TP Documentation)• Global Mobility / Expatriate Services / PE Risk Management

• Tax Health Checks, Tax Field Audit Support • Internal Control Systems for Tax Purposes (Corporate Tax Directive)

• Corporate Finance Advisory• Buy-side and Sell-side Transaction Services

• Carve-out/PMI Services• Restructuring Services

• Valuation & Business Modeling• Forensic

• Regulatory Risks and Governance (Vehicle Safety and Recall)• Dealer and Sales Channel Services

• Cyber Risk and Secure Software Development• Accounting & Assurance Services

• Development & Production Risk (incl. 3rd party assessment)• Supply Chain Risks & Safeguarding of Assets

• Product Cost Improvement• Lean Management• Production Excellence• Supply Chain, Logistics & Distribution

• Sourcing & ProcurementQuality

• Finance Strategy & Organization• Business Finance(Performance Management,Planning, Reporting)

• Financial Controlling• Operational Finance(Accounting & Closing)

• M&A Finance

• Digital Marketing• Digital Customer Channels• Connected Car• Mobility Services• Autonomous Driving• Integrated CX• Digital Platform• Digital Operating Modelincl. Accelerators

• IT Strategy• IT Architecture• Cloud & IT Infrastructure• Big Data & Analytics• ERP Solutions & Implementation• PLM/ PDM Solutions & Implementation

• AMS Strategy & Solutions

• Organizational Design• Talent Strategy & Management• Learning Solutions• HR Transformation• Change Management• Digital Talent & Enablement

• Business Model Enhancements, e.g. Mobility Services, Fleet, Used Cars, Advanced Analytics

• Operating Model Improvements, e.g. Operational Excellence, Digitization, IT Harmonization

• Finance Model Excellence, e.g. Regulatory Compliance, Residual Value Management

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Project SamplesStrategy, Customer & Business Growth, Operational Excellence

Entering the European and premium car marketClient issue The client was transforming an upscale car series into a premium brand, while also consid-ering entering the European market with thedual intent of growing sales and supporting thelong-term brand building efforts.Our business solution We designed a European market entry strategyand made specific recommendations on how to enter the European market based on a thorough market analysis. The project recom-mendations include detailed descriptions of thefactors that will likely determine the success of a market launch in Europe including branding,marketing, technology, and customer experience.

Defining a sales channel strategyClient issue The client had observed a need to adapt itsexisting sales strategy to better fit modern customer requirements.Our business solution Our solution was to first support the client inidentifying modern customer requirements, and then develop the future sales strategy thatintegrates innovative sales channels (online, callcenter, mobile sales).The client received a prioritized sales operatingmodel, with benefit, cost and feasibility analysis,as well as an implementation scenario includinga detailed business case (dealer and OEM).

Setting up an autonomous driving programClient issue The client was looking for a way to integrate autonomous driving into the existing businessand play a defining role in the mobility revolu-tion.Our business solution We worked with the client to define the organi-zational structures of the newly formed entityspecialized in autonomous driving, includingsetting up various applicable reporting and governance structures. We provided support tothe management of the company's partner-ships, enabling the client to setup a successfulautonomous driving program.

Strategy, Customer & Business Growth Operational Excellence


Setting up a corporate accelerator programto digitalize procurementClient issue The client’s digitalization initiatives were notworking as expected due to the lack of a clearlydefined methodology for coordinating and accelerating innovative ideas. The client also required in-depth expertise to support selectedinitiatives.Our business solution We implemented a Corporate Accelerator program, consisting of an investor-driven ap-proach to governance, staffing and financingthat increases speed and agility within existinginitiatives and facilitates ideation through an iterative approach. We also supported digitali-zation initiatives in the fields of cyber security,quality management, agile working methodsand beyond.

Ramping up management in MexicoClient issue The client planned to ramp up a new factory in Mexico, including the launch of a new vehiclewith a very steep volume trajectory.Our business solution Drawing on industry best practices, our expertteams designed lean and well-visualized pro-cesses including specific training and digitaliza-tion concepts for each process. All processesare linked across functions and continuous improvement is centrally organized, integratingall involved partners. Through consistent andearly training under real-time conditions in adedicated pilot facility and detailed visualiza-tions, all quality and sequencing risks in thefactory could be limited and monitored duringlaunch.

Redesigning the target cost managementprocessClient issue The client sought to resign the current targetcost management process with the aim of im-proving process efficiency, logic, and transpar-ency, and establishing goal-driven behavior.Our business solution We assisted the client in analyzing the currenttarget cost management process, including theexisting IT landscape. The project included de-veloping a robust decision-making process andredesigning every stage of the target cost man-agement process. A communications/training/organizational change management conceptwas also developed to support the employeeswith appropriate media and methods to ensurethey were properly trained and prepared for thenew target cost management process.

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Project SamplesFinance, Digital & Analytics

Integrating product portfolio planning Client issue The client faced increased planning complexityas an increasing range of products and the ex-ploitation of new, digital business models. Theclient needed to optimize the product portfolioand to be able to model market and productchanges.Our business solution We worked with the client to define guidelinesand algorithms to support the ranking of pro-ducts and assist the simulation of product de-velopment projects. This made it possible to optimize the product portfolio and allocate in-vestment and R&D spending relative to profits.New capabilities added include agile implemen-tation of prototypes. We provided the client withan ideal integrated solution for planning theproduct portfolio, enabling the client to suc-cessfully manage increasing complexity.

Refining the financial steering conceptClient issue Globalization and future industry trends have a huge impact on the development and distri-bution of products across the world. The client requested our support planning and imple-menting the necessary changes to the client’sorganizational structure and steering concept.Our business solution We designed a new target operating model andrelated financial steering concept by operation-alizing the target operating model, describingresponsibilities and collaboration principles,and coordinating with all relevant stakeholderswithin the global organization.The client was able to use the new organization-al structure and steering concept to improve efficiency and better coordinate global effortstoward defined targets.

Exploiting robotics process automation Client issue The client wanted to improve process efficiencythough modern robotics process automation(RPA). They needed support through a detailedexploration of requirements and then imple-mentation of the target RPA state.Our business solution We first specified the target operating model,defined upskilling needs for RPA centers of excellence and RPA development experts, andconducted targeted training sessions. We alsohelped to finalize the target IT infrastructure.Together with client-side RPA analysts/bot crea-tors, bots were introduced to carry out tasks inHR (e.g. onboarding interns, prolonging workcontracts, etc.) and Finance (e.g. cost varianceanalysis, master data management, etc.) basedon Ui-Path. Further candidates for automationhave been identified and will be realized in 2018.

Finance

Defining a digital operating modelClient issue The client requested our assistance in defininga new operating model for more effective organization of all customer-facing digital activities.Our business solution We supported the client with the set up and im-plementation of a new digital operating modelacross various organizational entities (Engineer-ing, Sales & Marketing, Aftersales, and IT). Thedigital operating model enables more effectiveorganization and collaboration across the fullrange of customer-facing digital activities (connected customer incl. connected car) and harmonizes the digital platform strategy. The client was able to implement new agile approaches and ways of working across entitiesand boost digital customer services innovationthrough an (internal) accelerator.

Preparing for the future of connected servicesClient issue The client asked Deloitte to support the archi-tectural design phase for backend services toensure the technical interfaces between back-end systems and vehicles are ready to supportthe future portfolio of connected services.Our business solution We designed and planned the implementationof the client’s next-generation connectivity plat-form. This included scouting and prototypingnew technology solutions. New connectivity capabilities, such as segregation of event/bulkdata communication and geo-based broadcast-ing were a priority, alongside stability, securityand response time enhancements. Deloitte alsosupported the client in planning the project im-plementation, ensuring smooth collaborationacross departments to setup the platform.

Improving customer lifetime value/next-best offersClient issue Inconsistent heterogeneous sales data and alack of personalization in next-best offers werecausing problems for a captive bank. Incom-plete and sporadic knowledge of customer be-havior diminished sales efficiency due to insuf-ficient targeting processes and sales funnels.Our business solution We introduced state-of-the-art predictive analytics based on residual value analysis to generate sales leads. This helped to increase efficiency across the sales process, empoweringsales staff in the dealerships. A comprehensiveDataLake provided large amounts of detaileddata on customers, contracts and vehicles. The predictive analytics then supply data whichis made accessible to the sales personnel via anintuitive web portal.

Digital & Analytics


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Project SamplesDigital & Analytics, Technology

Digital & Analytics

Tracking unsold vehiclesClient issue The existing distribution tracking systems have been imprecise and lacked key functionsto properly monitor vehicle sales.Our business solution We developed a unified system to track distribu-tion of unsold vehicles. We achieved this by de-signing and implementing a big data streamingplatform to track signals across the global fleetand match these with vehicle master data. Thesystem connects to big data hubs in the UnitedStates, China, and Europe. We also establishedbackend systems to allow easy management of geofences and create location events for de-tailed tracking of vehicles at various stages ofdistribution (factory, train, ship, etc.). The plat-form can also visualize distribution routes andprovide updates in frontend Splunk dashboardsfor user-friendly real-time tracking.

Predicting feature uptakeClient issue The logistics involved in supplying car featuresprovided by third parties can make deliverytimes longer. Pre-stocking prebuilt features atproduction sites could help to ensure timelyproduction and minimize bound capital in fea-tures. For this, the client needed reliable data to predict what customers would want.Our business solution We developed a custom advanced analytics solution using cutting-edge analytical tools. The results included over 1,500 predictions formore than 25 features, across 8 models in 12markets. Hierarchical Bayesian regressions en-able the model to adapt to very sparse or mis-sing data, allowing sensible predictions even fornewly introduced features. This powerful modelenables logistics managers to reliably plan feature stocks and facilitates lean production.

Connecting distributionClient issue Cars travel across many stations (stockyard,train, ship, truck) on their journey from factoriesto dealers. This process requires input andfeedback from a large number of stakeholdersacross a variety of systems to provide the de-tailed tracking as desired by the client. Our business solution We developed a solution based on big datastreaming technologies to integrate advancedanalytics algorithms into their chain of pro-cesses. Intuitive interfaces provide data for real-time decision-making, prompt detection ofschedule deviations and bottlenecks, and effec-tive monitoring of delivery progress. Combiningin-car sensor, map, and location event data intoa single smart solution for global distribution re-duced the processing time (to <1 ms to receivereal-time data) and accelerated tracking.

Implementing SAP S4 HanaClient issue The client’s current legacy systems for invoicingand inventory management were insufficient tocope with the complexity of the client’s evolvingprocesses, nor able to guarantee compliancewith legal and compliance requirements.Our business solution We developed an integrated system to combineinventory management, finance and accountingand invoicing based on SAP S4 HANA. We supported the client in automating businessprocesses, increasing the data quality, and facili-tating compliance with legal and corporate standards through the new system. We also defined new business models and identifiedmissing legacy functions to integrate these withexisting processes. The new system reducedcomplexity while increasing transparency andefficiency across the entire supply chain.

Defining new IT architecture for digitaltransformationClient issue The client required a defined functional targetarchitecture to take them from an automotiveOEM to providers of digital services, and thusrealize their digital transformation. Our business solution Our approach was to develop a multilayeredplatform-driven target architecture to facilitatethe client’s digital ambitions. We established various architecture management and gover-nance structures, including a company-wide architecture and API board, as well as architec-tural guidelines for product teams that wouldenable them to develop new digital productswith ease. The new IT architecture has enabledthe client to offer platform-based services to itssuppliers and distributors, kick-starting their digital transformation journey.

Creating a connected supply chainClient issue The quality of materials can deteriorate underunfavorable atmospheric conditions duringtransport. For example, corrosion is more likelyin low temperatures and high humidity. Defective materials then need to be replacedupon arrival after a manual quality check.Our business solution We implemented a system for monitoring conditions during transport along problematicroutes. Sensors continuously track luminance,shock, humidity and temperature inside thetruck. The collected data is sent into the cloud for analysis, where the root cause of the damage is determined. Drivers also receive awarning message when thresholds are breached during a trip, enabling them to takeaction to prevent (further) damage to the materials they transport.

Technology


Developing a strategy to enter the European fleet management and leasingmarketClient issue The client wanted to enter the European multi-brand fleet management and full-service leasingmarket.Our business solution A local Deloitte Captives team worked with ateam of client-side experts from the manufac-turing and financial services side to develop amarket entry and overall business strategy. The client especially desired strategic consultingon multi-brand fleet management and full-service leasing in Europe. The Deloitte Captivesteam was later supported by a pan-EuropeanDeloitte Corporate Finance team, which workedtogether to define an acquisition strategy andassess potential targets.

Separating business activities to reduce regulatory burden and enhance growthClient issue The client wanted to carve out its banking and lending activities from its captive financialservices organization to focus regulatory over-sight on banking and lending and enable further business growth.Our business solution We supported the client in developing and managing a program to separate banking andlending activities from other business lines atthe German HQ and across 18 European coun-tries. This included separating staff, IT, businessunits, legal entities, while establishing sharedservices for selected business functions. This limited the ECB’s scrutiny to the client’s bankingand lending activities in Europe while enablingthe client to focus more on equity-efficientgrowth across all other business areas.

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Project SamplesPeople, Captives

Developing a procurement academy forthe purchasing departmentClient issue Decreasing participant numbers, poor satisfac-tion rates, and an inconsistent and outdatedtraining structure led to the client’s decision tomodernize training in the purchasing depart-ment.Our business solution We worked with the client to develop a compre-hensive training curriculum. This was basedaround a highly interactive concept, designed tobe enjoyable while producing long-term results.Building on existing knowledge and skills fromprevious training, participants acquire negotia-tion expertise relevant to their everyday workand personal development goals.

Redesigning variable executive compensationClient issue The client’s existing remuneration model for senior executives did not fully meet their re-quirements. Before changes were implemented,the client needed to assess the impact and potential costs of different proposed models. Our business solution We analyzed the compensation system, heldworkshops with different stakeholders and de-veloped a projection tool to simulate the results(and costs) of different plans, including predic-tions of future business developments. Further,we defined an example group of executives forthe client and conducted elaborate market re-search. Based on these findings, we developeda concept to redesign the existing compensa-tion system in collaboration with the client’s HRand financial controlling departments.

Setting up SAP succession managementClient issue The customer had a thorough process definedfocusing on the development and career plan-ning of their senior executives.Our business solution We worked with the client to implement an ef-fective and bespoke succession managementsolution. This was based on an employee profilesystem, which captures data to support long-term staffing decisions. Integration with the re-cruitment solution enables collaboration withheadhunters to incorporate candidates into the long-term pipeline. A presentation modulealso provides senior leadership and HR with enhanced insights into the talent pipeline, with access to live data to increase speed and trans-parency. Senior management and HR can nowconsult the succession pipeline to make well-informed decisions.

People

Harmonizing core IT applications in financial services worldwide Client issue The client wanted to switch to a new set of ITapplications for managing its retail loan and leasing operations and the wholesale financebusiness in 15+ countries worldwide.Our business solution The client had pre-selected three standardizedsoftware packages to be rolled-out across smalland medium-sized markets. Deloitte supportedthe client by developing a service catalog andcommon core for products, processes and system configuration. After the market rollout,local management and project teams managedtheir implementations locally with support fromHQ. A global change request board was alsocreated to support ongoing maintenance andenhancements.

Captives


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Project SamplesRisk & Regulatory, Financial Advisory & M&A

Identifying car IT security threatsClient issue Vehicles are becoming increasingly digital. Thegrowing dependence on software, interfaces,sensors, and online connectivity opens moreroutes for potential cyberattacks. The clientsought Deloitte’s support in identifying likely attack scenarios.Our business solution We identified a selection of probable attack scenarios based on different hacker profiles. We conducted test attacks based on publiclyavailable data to identify vulnerabilities and the associated risks to the driver, passengers,car functionality, and data. The Deloitte teamworked with the client’s engineers to mitigatethreats, paying special attention to the greatestrisks. The client was able to close specific identi-fied vulnerabilities, offering peace of mind whileavoiding unnecessary risks.

Establishing needs-based access authorization for in-car ITClient issue Access to a car’s IT systems needs to be appro-priately restricted to protect personal data invehicles and to enable new connected car busi-ness models. The client required our assistancein establishing an appropriate system.Our business solution Deloitte drew on experience developing autho-rization systems for business and automotiveapplications to develop a PKI data security con-cept for data in vehicles. We had to ensure thesystem would also work in areas without mobilecoverage and access to central databases. Similarly, we also had to ensure reliability in theevent of an unforeseeable number of simulta-neous authorization requests. The system fo-cused on protecting data while opening thedoor to new connected car business models.

Assessing and improving software qualityClient issue A major automotive manufacturer asked Deloitte to perform a security assessment ofthe software development lifecycle (SDLC) atone of its service providers. The client wantedto verify what measures had been implementedto ensure secure software development pro-cesses. The client would use the results to identify and mitigate potential software risks atan early stage of the production process.Our business solution After defining the relevant areas, we conducteda security analysis of the SDLC, carrying outcontrol specification reviews, assessing their im-plementation, analyzing documentation, con-ducting employee interviews, and running work-shops. The results were consolidated, potentialrisks were identified, and finally discussed in apresentation delivered to senior management.

Supporting the successful M&A expansionof a luxury OEM into mobility solutionsClient issue A German premium OEM required industry-specific transaction support (financial and taxdue diligence) in connection with the proposedacquisition of a ride-hailing startup operatingacross various European countries.Our business solution We provided financial and tax due diligencesupport through a seamless cross-border M&Ateam. We applied our experience in this area totailor the due diligence analysis to the client’sinvestment hypothesis and ensure a successfuloutcome. We also advised the client on ac-counting- and tax-related aspects of the selland purchase agreement (focusing on the pur-chase price mechanism). The client successfullyacquires the target company and integrated ad-ditional mobility solutions into its portfolio.

Risk & Regulatory

Conducting a forensic investigation into alleged contract fraudClient issue The client required assistance investigating anallegation of fraudulent behavior by employeesacting in collusion with external suppliers.Our business solution We carried out forensic investigations on behalfof an OEM. This included conducting interviewswith relevant employees, analyzing processes,reviewing electronic and paper documentation,and analyzing structured and unstructured datato identify potentially fraudulent behavior andpossible violations of applicable guidelines, internal control and approval procedures. Electronic and hard evidence was collected andrecorded with a clear chain of custody. The allegations were properly investigated in afair and thorough manner, settling the matterand providing peace of mind.

Providing expert sell-side M&A advisoryClient issue An international automotive supplier decided to divest three non-core plants in Germany. The scope was later expanded to include plantsin other markets.Our business solution The supplier appointed Deloitte as the exclusivesell-side financial advisor. We facilitated ahands-on, well-prepared, properly structuredand competitive international auction process.This included preparing and distributing proce-dural documents within just four weeks. Management presentations were conductedwith 13 interested parties within two weeks. We ensured a competitive auction processthrough to completion with an outcome that represented a great strategic and commercialsuccess for our client.

Financial Advisory & M&A


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Ensuring strong local content in SouthAfricaClient issue Our client had an existing successful model andplanned to produce a successor in South Africafrom 2018 onwards. Vehicle exports to the European market should qualify to benefit fromthe European Union-South African Free TradeAgreement (EU-SA FTA).Our business solution Extensive procedural requirements had to beaudited, analyzed and implemented within rele-vant company entities to ensure problem-freecompliance. Our assigned South African cus-toms team had also previously assisted a globalautomotive manufacturer in implementing apreferential and origin calculation system. TheDeloitte team applied custom methodologies toensure maximum efficiency across the entireprocess and full compliance with the EU-SA FTA.

Implementing an internal control systemfor payroll taxClient issue Our client needed to implement an internalcontrol system for payroll tax in accordancewith German law and national guidelines. An internal control system for payroll tax maybe required to determine whether a correctederror in a tax return constitutes a willful act orgross negligence.Our business solution Based on Deloitte’s best practices, we assistedthe client with documenting and improving their tax control framework. In the first phase,we prepared visualizations of relevant (tax) pro-cesses and documented tax risks. Deloitte alsofacilitated a workshop, during which the clientapplied the three lines of defense model to define the strategic position of the various taxdepartments across the group.

Performing a thorough global tax healthcheck Client issue The client was aware of potentially unidentifiedtax risks and inefficiencies within the globalgroup structure in need of strategic optimiza-tion. Deloitte was brought in to assist.Our business solution The Deloitte team approached this task by ana-lyzing the structure and tax function, identifyingtax risks, inefficiencies and compliance issues,and implementing a tax compliance and internal control system in order to ensure taxcompliance and mitigate unmanaged tax riskswhile optimizing the structure.

Tax

Project SamplesTax

Thought LeadershipOur clients benefit from access to our insightful Thought Leadership publications, which explore highly topical themes.

The Future of the Automotive Value Chain:2025 and beyond The automotive value chain of OEMs in 2025 will be determined by a multitude of high-impact drivers. A scenario-based approach can support decision-making in cases where future developments are otherwise hard to predict.

The Future of the Automotive Value Chain:Supplier Outlook 2025The demand for transformation in the automotive supplier industry is enormous: the Deloitte IndustryMode sheds light on the substantial, in some casesburning, need for change at automotive suppliers.

Future of Captives: What will the core businessareas for Automotive Captives be in 2030?The captives business model is on the verge of funda-mental transformation. How can captives respond toall these challenges and what will define a successfulcaptive’s business model in 2030?

Automotive Data Treasure: Vehicle digitali-zation and the question of data treasuresDigitalization in the automotive industry and increasing vehicle connectivity raise the questionof how to ensure privacy and protect user data.This study examines the current mood arounddata security in the context of connected cars.

Global Automotive Consumer Study 2018 How do consumers feel about autonomous and electric vehicles? How do they research a vehicle purchase? And are they ready to abandon traditionaldealerships? The study includes 22,177 consumer responses across 15 global markets.

The Future of Mobility CollectionEverything about how we travel from point A to point Bis changing. It’s creating a new ecosystem of personalmobility. Explore ways to create value in a transformingenvironment.

Please visit our website for more information on our latest automotive publications www.deloitte.com/de/automotive


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ContactsConsulting

Dr. Thomas SchillerPartner | Consulting AutomotiveSector Lead GermanyPhone: +49 (0)89 29036 [email protected]

Financial Advisory Risk Advisory

Volker KrugPartner | Financial AdvisoryGermanyPhone: +49 (0)711 16554 7727 [email protected]

Andreas HerzigPartner | Risk AdvisoryGermanyPhone: +49 (0)711 16554 7160 [email protected]

Christoph WelterPartner | TaxGermanyPhone: +49 (0)711 16554 7486 [email protected]

Dr. Hendrik NardmannPartner | Audit & AssuranceGermanyPhone: +49 (0)511 3023 4332 [email protected]

Tax Audit


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Deloitte Forward thinking › content › dam › Deloitte › de › ... · Forward thinking | Credentials in the automotive sector Foreword Dr. Thomas Schiller, Automotive Sector