Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
1
DEMOCRACY AND GOVERNANCE PROGRAM
ANNUAL REPORT
OCTOBER 1, 2017 – SEPTEMBER 30, 2018
2
DEMOCRACY AND GOVERNANCE PROGRAM
ANNUAL REPORT – YEAR 5
OCTOBER 1, 2017 – SEPTEMBER 30, 2018
This report is made possible by the support of the American People through the United States Agency for
International Development (USAID). The contents of this report were prepared by CEAMSO under
Cooperative Agreement number AID-526-A-13-00003.
DISCLAIMER
The author’s views expressed in this publication do not necessarily reflect the views of the United States
Agency for International Development or the United States Government.
3
CONTENT
CONTENT ............................................................................................................................................. 3
ACRONYMS ......................................................................................................................................... 4
ACHIEVEMENTS……………………………………………………………………………………12
Objetive 1. Institutional strengthening of selected public institutions ...................................... .12
Objetive 2. Transparency and anticorruption efforts strengthened........................................... 15
Objetive 3. Advances in the legal framework and public policies .............................................. 16
Objetive 4. Strengthening of CEAMSO ........................................................................................ 17
CHALLENGES .................................................................................................................................... 18
ADVANCES PER COMPONENT……………………………………………………………..…….21
MONITORING & EVALUATION…………………………………………......................................42
ADMINISTRATION & OPERATIONS – GENERAL ACTIVITIES………………….................50
OUTPUTS DELIVERED DURING THE FOURTH QUARTER OF YEAR 5... ................ ....…..55
RECORD OF CHANGES TO THE CONTRACTS SIGNED ........................................................ 63
SUCCESS STORIES…...……………………………………………………………………………..72
4
ACRONYMS
AGPE: General Audit of the Executive Branch
APP: Application
CAJ: Judicial Administration Council
CEAMSO: Center for Environmental and Social Studies
CGR: Comptroller General’s Office of the Republic
CIRD: Center of Information & Resources for Development
CONES: National Higher Education Council
CONPACOOP: Confederación Paraguaya de Cooperativas Ltda.
COPACO Paraguayan Communications Company
CPT: Classifier of Job Positions
CS: Civil Society
CSOs: Civil Society Organizations
CTE: Transparent and Equitable Competitive Selection Procedures
DACHC Directorate of Administration of Human Capital & Training
DEJ: Judicial Statistics Directorate
DESI: Diagnosis of the Institutional Situation
DGAF: General Directorate of Administration & Finance
DGP: USAID-CEAMSO Democracy & Governance Program
DGRRHH: General Directorate of Human Resources
DNCP: National Public Procurement Directorate
DNSC: National Civil Service Directorate (Chile)
EB: Executive Branch
ESSAP: Water Services Company of Paraguay
ICTs: Information & Communication Technologies
IDB: Inter-American Development Bank
IGP: Personnel Management Index
INC: National Cement Industry
ISO: International Organization for Standardization
MEC: Ministry of Education & Science
MECIP: Standardized Internal Control Model for Public Institutions
MIPYMES: Micro, small and medium enterprises
MJ: Ministry of Justice
MoF: Ministry of Finance
MOPC: Ministry of Public Works & Communications
MP: Public Prosecutor’s Office
MSPyBS: Ministry of Public Health & Social Welfare
MTESS: Ministry of Labor, Employment & Social Security
NED: National Endowment for Democracy
OEI: Organization of Ibero-American States
OG: Open Government
OGP: Open Government Partnership
ONAFIP: National Political Financing Observatory
PAGA: Open Government Action Plan
5
PEI: Institutional Strategic Plan
PETROPAR: Paraguayan Petroleum Company
PJ: Judiciary
PF: Political Financing
PGN: General Budget of the Nation
PT: Job positions
SAEs: State Agencies & Entities
SAS: Secretariat of Social Action
SCJ: Supreme Court of Justice
SEAM: Secretariat of the Environment
SENABICO: National Secretariat of Administration of Seized & Forfeited Goods
SENAC: National Anticorruption Secretariat
SENACSA: National Service for Animal Quality & Health
SENASA: National Environmental Sanitation Service
SENATICs: National Secretariat of Information & Communication Technologies
SENAVITAT: National Secretariat of Housing & Habitat
SEPRELAD: Money Laundering Prevention Secretariat
SFP: Civil Service Secretariat
SICCA: Integrated Centralized Control System of the Civil Service Career
SIGP: Computerized System for the Personnel Management Index
SINAFIP: National Political Financing System
SINARH: National System of Human Resources
STP: Technical Planning Secretariat
TORs: Terms of Reference
TSJE: High Court of Electoral Justice
UDEA: Economic Crimes & Anticorruption Unit of the Public Prosecutor’s Office
UGPS: Personnel Management Unit
UNA: Universidad Nacional de Asunción
UOC: Procurement Operational Unit
USAID: United States Agency for International Development
USG: United States Government
WP: Work Plan
6
EXECUTIVE SUMMARY - YEAR 5
This document summarizes the main achievements, challenges and activities carried out by the technical
and administrative areas in Year 5 of the DGP, with emphasis on the quarter from July to September 2018
closing this fiscal year, and completing the first part of the Cooperative Agreement between CEAMSO and
USAID, which has been extended for one year more to September 2019.
Of the five years since the onset of the DGP, this fifth year has been the most difficult one for the technical
area. Firstly, due to the general elections held in April, which discouraged the outgoing counterparts of the
Executive Branch, generating delays and, in some cases, we did not achieve the outputs; secondly, due to
the adjustment of the new authorities as of August (just one month before the end of the fiscal year) to their
positions and having received no information from the previous government during the stage that should
have been the transition. This means that the new counterparts are not yet ready to respond efficiently to the
Program.
Regarding the Judiciary, this year Dr. Puchetta, an important minister for the DGP, left her position. She
was the key ally of the Program and coordinated the quarterly accountability meetings for the DGP. In
addition to her departure, the mandate of Minister Oscar Bajac expired, creating a second vacancy in the
Supreme Court of Justice.
These vacancies led to a work overload for the remaining SCJ ministers, hence, not much heed paid to the
needs of the DGP and delays in the approval of the judicial decrees proposed or developed by the DGP.
However, these changes turned out to be propitious to identify new alliances to strengthen and give
sustainability to the actions proposed in the SCJ.
In addition to the scenario of the counterparts, internally the DGP experienced budget restrictions and a
reduction from four to two coordinators. Despite this context, work under Component 1 (C1) or
"Institutional Strengthening Component" continued with the Executive Branch and with the Judiciary on
human talent management, administrative reforms and reforms to achieve continuous improvements in
services.
Regarding the Executive Branch, the change of government in August 2018 is creating opportunities for
improvement for the DGP, among which, the commitment of the President-elect to fight against corruption
and impunity.
The SFP initiated a process of communication and transfer of the experience developed in the previous five
years of technical assistance. The DGP has received confirmation from the new team of directors, who
emphasize that the new government considers that access to the civil service, based on suitability and merit,
is fundamental and that the Civil Service Secretariat will prioritize the quality and integrity of competitive
selection processes. The expectation is to empower the SFP with DGP tools and that they will act according
to their statements.
7
Regarding the use of digital tools in the SFP, we inform that the usage statistics of the SIGP, SICCA-Portal
Paraguay Concursa, Virtual Toolbox, Open Data Portal and the "ConcursaPY" application are proof that
they are active.1 Regarding communication support to the Civil Service Secretariat (SFP), we continued
disseminating these tools via social networks. We also disseminated the Intervention Protocol for Cases of
Workplace Violence "On Comprehensive Protection of Women Against All Forms of Violence", in the
CEAMSO and SFP portals, and on social networks.
Regarding our work during the quarter to continue mainstreaming the gender approach in the civil service,
we informed the new team of SFP directors that we have developed the Intervention Protocol for cases of
workplace and gender violence, as well as the methodological guide to adjust the internal regulations of the
institution, and that in this stage we should reinforce the socialization and definition of a pilot to implement
the tools in a selected institution. This proposal was welcomed by the Minister and we agreed to carry out
the abovementioned activities in conjunction with the Ministry for Women.
The new authority of the Ministry of Finance has committed to work on transparency and public competitive
hires, as well as to stimulate actions to increase tax collection and the quality of public spending. We believe
that these actions are a new advantage to be introduced in Year 6 of the Program.
The institutional career model is already under implementation. It includes application in the Directorate of
Human Capital Management and in the Modernization & Innovation Directorate, the structure of which was
designed in the framework of the Model and will be presented to the new government officials for their
consideration. The regulations of the instruments developed to apply the different aspects of the Model have
been approved by the technical bodies and we decided to present them for the approval of the new
authorities, as they will be responsible for their effective implementation. These include: a) Administration
of the organizational structures; b) Administration of the job positions; and c) Management of the
Competitive Selection Procedures.
We decided to make an important adjustment to the scope of the project, which aims at the orderly transition
of government management, consisting of the development of the 2018 DESI Report (Description of the
Financial Status of the Institution) for the new authorities. This will include an analysis of the Ministry’s
evolution as of 2016, when the report was drafted at the onset of the project. It consists of hard data on
indicators and their evaluation. As indicated above, the purpose will be to provide a document to incoming
authorities containing information on the current status of the Ministry and its recent evolution in respect of
the indicators of the organizational structure of the Ministry as a whole and of each Vice Ministry, personnel
development and career, and expenditure in personnel in relation to the former, among others, recognizing
that such information is a valuable input for the new authorities. The database used to prepare the report can
be found in the IT application developed in the project (called CTE), which also serves for the management
of internal competitive hires and promotions, and is in the final phase of the user testing. This application
will provide a DESI scoreboard as part of the institution’s self-assessment methodology to monitor and
follow-up on the application of the model, providing the MoF with operational tools to further the
professionalization of the sector.
1 See usage statistics in the annex.
8
In this quarter, the DGP continued supporting the National Public Procurement Directorate (DNCP) with
in-person training courses on the Manual of Public Works Contracts, reaching more than 197 civil servants
from the following institutions: CGR, SCJ, MEC, MSPyBS, MOPC, DNCP, MIC, SENATICs, MTESS,
Ministry of the Interior, Retirement & Pension Fund of Banking Employees, COPACO, ESSAP, INC,
CONACYT, Presidency and Vice Presidency of the Republic, Honorable Lower Chamber, Municipality of
Asunción, Municipality of Tte. Esteban Martínez, Municipality of Lambaré, SENAVE, SENEPA,
SENASA, IPS, TSJE, ANTSV, ANNP, UNA, School of Medical Sciences, University of Concepción.
Regarding the Judiciary, the most important achievements of Year 5 relate to the implementation of the
Judicial Career Model, which had already been formally approved through judicial decree 1165/2017 and
had progressed substantially with the approval of the new organizational structure of the General Directorate
of Human Resources, as required to distribute the responsibilities established in the Model and implemented
through judicial decree 1246/2018. This was followed by resolutions 1322/2018 and 1622/2018 to facilitate
its functioning with internally commissioned personnel. The first of the Model’s regulations, relating to
competitive selection procedures ("General Rules for Competitive Admission and Promotion of Personnel
of the Supreme Court of Justice"), have already been approved in the plenary session and are in the signing
process. The DGRRHH continues actively socializing the new Model, especially in the network of units of
human resources of the judicial districts of capital city and the interior of the country which, as a whole,
encompass the largest proportion of SCJ personnel. We also continued the implementation of the CTE IT
application, with which competitive selection procedures will be controlled, and the control instruments of
the structure and the job positions considered in the Model will be managed. The DGRRHH has also
implemented competitive hires to cover positions in the jurisdictional and administrative areas.2
Regarding the Management Model of the Judicial Offices of Civil Courts, on May 31, 2018 we completed
the first phase of the implementation of the measurements as part of the pilot plan instructed by the Supreme
Court of Justice on December 5, 2017. The results were optimal in terms of the scope of the predetermined
goals and have been conveyed to Ministers José Raúl Torres, Sindulfo Blanco and Myriam Peña. Given
these results, in its plenary session on September 18, 2018, the SCJ mandated a new phase of implementation
including the courts that participated initially, plus another three courts.
Regarding the Management Model of the Judicial Offices of Criminal Courts, once we had developed the
electronic forms of the requirements of fiscal agents, we decided to work with the IT staff of the Judiciary,
with whom we finalized six of the proposed forms based on the design developed by the consultants. After
a meeting with the IT Director, we decided leave the development of this work in charge of said IT Director
and the Supreme Court of Justice.
Lastly, this quarter we set up a task force to fight against impunity, including judges representing the
Judiciary, appointed by the Supreme Court of Justice, and prosecutors and civil servants of the Public
Prosecutor’s Office, appointed by the Public Ministry. Both institutions agreed in advance on the issues to
2 See the attached note sent by the DGRRHH with data on the competitive hires.
9
be discussed, seeking to agree on criteria of interpretation and improve administrative and coordination
processes in order to tackle cases of corruption more effectively and efficaciously.
After much effort, we held a meeting this quarter with the Paraguayan Bar Association to present the
activities and results achieved in the Judiciary.
Under C1, we held meetings with the JEM for a consultancy to improve the regulatory aspects of the Jury,
and held one meeting with the Bar Association to present the work done in order to receive the support of
civil society.
Regarding efforts in crosscutting communication, we underscore the following results: On Facebook, we
reached a total of 228 new followers, with 58 interactions per day. This semester our publications reached
17,778 users. On Twitter, our followers increased to 214, with 69,348 impressions during the reported
period. On Instagram, we achieved 146 new followers. Press management generated 32 publications in the
quarter, and 241 publications in the year. Regarding registration, we worked on the systematization of the
DGP, including information on the actions performed with institutions of the Executive Branch, which is
the basis of the Program’s records, and to which we will add information on our work with the Judiciary.
Similarly, we have promising processes in certain institutions of the Executive Branch, e.g. the appointments
and some of the processes in SENAC (re-launch and use of the complaints portal, appointment of a former
Anticorruption Prosecutor as Minister-Executive Secretary), SFP (reform of Law 1626/2000 “On the Civil
Service”), etc., as well as the appointment of Ms. Soledad Machuca (lawyer) as the new Deputy Prosecutor
of Financial Crimes, who would be strengthening the UDEA and, therefore, the criminal treatment of
economic crimes, as well as minimization of the obstacles which, to date, hinder or complicate the
enforcement of criminal sanctions for this kind of crime.
Under Component 2 (C2), during the reported year, we completed all the technical assistance related to the
MECIP. It is important to underscore that, in the previous quarter, we observed that the approach of the
assisted institutions focused on promoting the effectiveness of the system: for example, the MEC achieved
a score of five (5) in the second semester 2017, and at the close of first semester 2018 they continue with
the same score. Other institutions, such as MSPyBS, MOPC, etc. also continue to improve or maintain their
scores without DGP assistance, as shown in the comparative reports available on the MECIP portal
http://eval.mecip.gov.py/Mecip/reportes/listareportes
Regarding outstanding activities with the CGR, we were not able to continue as planned as the Comptroller
was the object of impeachment requests for unresolved cases in the criminal justice system. In this regard,
the only work pending in the Executive Branch is with SENAC. The Coordinator met with officials of the
outgoing administration and discussed several ideas to be proposed to the Minister in order to continue our
work. But we received no response due to the change of authorities.
Once the new Minister took office, we held meetings with her and agreed on the tasks to be implemented in
the next quarter.
10
It was an important achievement to hold several meetings with the Audit Management Director of the
Prosecutor's Office, who took over after several internal changes were made in the Attorney General's
Office.
Under Component 3 (C3), the reported year concluded with a clear government disposition towards
transparency and access to information. As part of the assistance to the Judiciary, the Supreme Court of
Justice approved the judicial decree on Access to Public Information (AIP) establishing the regulatory
mechanisms for compliance with Law 5282/2014. This has been the most relevant achievement of C3· in
terms of institutional reform.
During the electoral race, we organized a series of debates with candidates to the Lower Chamber in the
departments of Central, Guairá, Alto Paraná and Itapuá, as well as in Asunción. We held 8 debates in total
with more than 650 participants, covering more than 2,000 km in 7 cities in the interior of the country and
the capital city. These debates were broadcast on Facebook Live, with 9,000 viewers in total. This activity
was the actual promotion of a more active civil society, the name we use for this component. The topics
discussed in the debates were DGP issues: lobbying, impunity, conflict of interest, among others.
The Political Financing project continued for 18 months as scheduled and ended successfully on July 31,
2018. It provided technical assistance to the High Court of Electoral Justice of the Republic of Paraguay to
develop technological assets, management systems, interagency coordination mechanisms, training and
regulatory framework, to regulate the Law on Political Financing in effect and facilitate its compliance by
Political Organizations and its implementation by the High Court. We included a gender component to
develop institutional mechanisms fostering more representation of women in elective positions, and a citizen
participation component to provide transparency and participation mechanisms promoting and facilitating
citizen oversight of the political financing system.
Regarding advocacy in the justice sector, we completed two processes: study of the status of economic
crimes after the indictment, and food assistance for children. Both processes produced extensive studies and
recommendations to have a complete picture of the situation of these two aspects and the channels required
to reform the judicial management system of these two aspects. This also included communication
campaigns and visits to different judicial districts to disseminate the results.
In relation to civil society organization, the Democracy & Transparency Network was created during the
reported year. It encompasses 25 civil society organizations, universities and foundations, and has already
developed a 2018-2019 Action Plan, produced in a collaborative and participatory manner, and it is already
under implementation.
Lastly, in the reported year, we supported the co-creation of the 4th Open Government Action Plan for the
period 2018-2020, with broad participation of civil society and organizations of the three branches of
government. The process generated a plan with 27 commitments, including the commitments made by the
Judiciary and the Legislative Branch. Nearly one hundred CSOs participated, totaling nearly 1,000
participants.
11
Under Component 4, the development of the Transparency Trust Fund and the CEAMSO Training Center
are transcendental steps towards the achievement of sustainable business models for the institution. The
consolidation of the Fund’s proposal led to the first contacts with financial organizations and entities. And
the courses provided on the use of the platforms for the future Training Center led to the validation of some
processes and the development of new courses for the following year.
Regarding the presentation of draft projects, CEAMSO has generated an agile process to identify and
prepare high-impact proposals, having submitted a total of 16 proposals3 to both local and international
funds. We also received confirmation of projects such as the OGP Trust Fund Participation and Co-creation
Awards, Institutional Strengthening of SENABICO, Project “Mobile Women’s City of the People” (Ciudad
Mujer Móvil de la Gente) for the Ministry for Women, to name a few.
During Year 5, we received seed capital from USAID for implementation of a CEAMSO Knowledge &
Innovation Management Center, which will allow transferring DGP actions, methodologies and processes
through continuous training.
3 Number of proposals submitted per quarter: Q1 = 5, Q2 = 3, Q3 = 5, Q4 = 3.
12
ACHIEVEMENTS OF THE QUARTER
Objective 1. Institutional strengthening of selected state entities:
Achievements in Civil Service
During the previous administration, the SFP concluded the second measurements through the SIGP
with minimal DGP support. Of the DGP-prioritized institutions, the following performed a self-
evaluation during this stage: Ministry of Justice (final score 59.7), SEAM (final score 70.8) and
SENADIS (final score 64.6). It is important to note that 100 should be considered the maximum
achievable score, i.e. the closer to 100 the better the result. A high score indicates that the Personnel
Management subsystems are developed and functioning.
The progressive and growing use of the Paraguay Concursa Portal continues. 5.777 competitive
hires have been completed as of the launch of the system in February 2014 to date. 5,611
competitive hires published from July to September 2018: 74 are in the application process and 92
in the evaluation process.
The Remuneration module encompasses 390 institutions (including municipalities and
departmental governments). Regarding the Management of Administrative Inquiries, as of 2013 to
date, overall figures indicate 2,216 resolutions have been issued concluding inquiry proceedings,
and 1,308 sanctions have been instructed. Through the SICCA Inquiry Management Module, 802
final resolutions have been entered and the examining magistrates have instructed 1263 sanctions
from September 2015 to date.
With the new SFP team, we validated the importance of the Induction Manual, the Competitive
Hires Manual and the Manual on the instruments developed to foster a gender-based civil service
(Protocol to address cases of workplace violence and Guide to adapt the internal regulations of
public institutions). We agreed on socialization actions which we expect to carry out next quarter.
Upon completion of the technical and technological assistance to develop the SICCA, the final result
of the transfer was 389 civil servants, from different entities of the Executive Branch, trained in the
eight modules of the system.
We concluded the 2018 DESI Report of the MoF as part of the progressive implementation of the
institutional model of the civil service career in the Ministry of Finance. We also completed the
monitoring and supervision of the application of the CTE (Transparent & Equitable Competitive
Selection Procedures), and we are expecting its regular use. As for the regulations of several key
aspects of the career model in the MoF, we have already agreed on the regulations for the
institution’s self-assessment using the CTE application and other sources of information.
The implementation of the Institutional Model of the Civil Service Career continues in the MoF,
among others, including its application in the Directorate of Human Capital Management and in the
Modernization & Innovation Unit (UMI).
The technical bodies have approved the technical and regulatory instruments, and we decided to
present them to the new authorities for their approval. It is a set of technical instruments customized
to the reality of the MoF, allowing description and appraisal of the job positions, appraisal of the
organizational units, analysis of the workload and the number of job positions assigned to each
13
organizational unit according to their outputs, the manuals of organization and occupational
categories, among others.
As for the Portal Paraguay Concursa of the SFP, its progressive and growing use continues as of
the launch of the system in February 2014. 5,611 competitive hires have been completed to date
and 189 competitive hires were published from July to September 2018.
According to the SFP, to July 2018, 407 institutions report on their remunerations to personnel, 88
of which comply 100% with Law 5189/2014.
Achievements in Gender
With the new SFP team, we have validated the importance of the "Protocol for cases of workplace
violence in the civil service" and of the "Methodological Guide to include the gender approach
in internal regulations" as tools for the appropriate management of personnel in the civil service,
and we agreed on actions to expand their socialization and pilot implementation.
Achievements in the Judiciary
Judicial Administration Council
The scoreboards implemented by the CAJ with DGP technical support facilitate the monitoring of
the so-called critical processes, particularly budget management and procurement of goods, services
and public works. In addition, thanks to the development of the PEI scoreboard, the CAJ is able to
monitor compliance with the institution's plans and programs.
According to official reports, and at the time of concluding DGP technical support to this body
(beginning of fiscal year 2018), we can infer that 63 (sixty-three) meetings have been held, dealing
with various issues, resulting in:
- Resolutions: 554 (five hundred and fifty-four).
- Administrative Decisions: 164 (one hundred and sixty-four).
* Report to January 31, 2017.
Civil Model
The implementation of the pilot plan of the Management Model was successfully completed on
May 31, 2018. The 5 courts participating in the Pilot Plan issued their resolutions “in time”. These
resolutions had been selected for measurement purposes and had been pending since February 2018.
Likewise, of the 4 courts with “historical cases”, i.e. trials with overdue resolution time, all of them
have cleared more than 3 trials per month, and 3 of them no longer have a backlog of cases. In the
case of the court with most “historical cases” (69 at the beginning of February), the number of
dossiers with that status has declined considerably (21 at the end of May). Given these results, the
implementation of the Model was extended to three more civil and commercial courts of the capital
city, with SCJ sponsorship. The SCJ mandated another four months of implementation in its plenary
session on September 18, 2018.
14
This SCJ provision occurred because its Magistrates, based on objective data provided by the
previous implementation, have been persuaded of the suitability of the Management Model to
complete cases within the legal timespan, and the suitability of the Plan to reduce to cero the backlog
of cases waiting for their resolution. According to the representatives of the highest judicial body
of our country, the budget is the only obstacle to the mandatory and comprehensive implementation
in all the courts of the capital city, but according to the DGP this is not so.
Despite the interruption of the cooperation, as of June 2018 there are courts which participated in
the first phase of implementation and which have continued to apply the Management Model and
the Plan to reduce procedural delays on their own accord because they are convinced that this tool
helps them optimize rate of resolution and, above all have comprehensive information, and
consequently control, over the court’s workload.
Criminal Model
We held a meeting with the IT Director, where we decided that the Judiciary would do the work
with all DGP-generated outputs on its own.
The DGP has collaborated technically with the Judiciary to develop electronic forms of the initial
prosecutorial requirements, which will generate electronic dossiers to process criminal cases, and
which were designed by the DGP based on workshops where all the parties interacted (Judiciary,
Public Prosecutor’s Office and Ombudsman’s Office).
Specifically, we delivered digitized forms to the Judiciary referring to: 1) Record of Indictment; 2)
Dismissal; 3) Criterion of Opportunity; 4) Conditional Suspension of Proceedings; 5)
Reconciliation; 6) Fast-track Proceedings. These forms will allow the correct filing of criminal
proceedings, forcing prosecutors to formulate the request to initiate the proceedings, containing all
the requirements established by law to analyze their suitability, as well as facilitate analysis of the
request to determine if it is applicable or not, reduce the processing time and cost by generating
electronic presentations, notices and notes, thereby reducing the use of paper documents. These
forms will also generate records of each criminal proceeding as of their filing and, consequently,
allow online monitoring and control of the compliance with the procedural obligations of system
operators.
Impunity
The Supreme Court of Justice has appointed the team of judges to participate in the task forces with
the Public Prosecutor’s Office, thanks to DGP lobbying.
The State Prosecutor has appointed the team of prosecutors and officials who will participate in the
task forces, thanks to DGP lobbying.
After meeting with Program consultants, both institutions defined the topics to be elaborated,
especially regarding the approach to crimes in which elements of the crime have been previously
discussed in the administrative court. They also defined concepts such as the content of criminal
indictments, the timespans, among other key factors, to avoid the shelving or dismissal of cases and,
therefore, impunity.
15
Five theme areas were prioritized connected to: 1) the competence of judges; 2) problems relating
to the record of indictment; 3) the application of precautionary measures; 4) the problem of recusals
(both of judges and prosecutors); and 5) problems linked to the intermediate stage of the procedures.
We held the first meeting with the Jury of Prosecution of Magistrates successfully, reaching an
agreement on the start of technical support, once the new President of this body has been appointed.
Paraguayan Bar Association
We succeeded in socializing DGP outputs in the Judiciary with the Executive Committee.
Human Resources
The DGRRHH team continued advancing actively in the implementation of the Model by
socializing the judicial decree on Human Resources. Furthermore, competitive hires have been
made in entities and judicial districts beyond the reach of the DGP, showing the commitment and
sustainability of our work. (See footnote number 3)
The CTE tool is in the user testing phase and ready for implementation. Among others, it will
facilitate the management of competitive selection procedures, i.e. the stage prior to the call for
competitive hires.
The "General Rules for Competitive Admission and Promotion of Personnel of the Supreme Court
of Justice", that had been remitted to the Supreme Court of Justice on April 13, 2018, were approved
by the highest judicial body in their plenary session on September 19, 2018.
Public Procurement
Strengthening of the DNCP with the support provided at the beginning of fiscal year 2018 to
restructure the Public Procurement Information System.
Five training workshops were held on the Manual of Public Works Contracts, with the participation
of 197 civil servants from different sectors.
Objective 2. Transparency and anticorruption efforts strengthened in key institutions:
During fiscal year 2018 we worked to consolidate this objective and we underscore achievements
in the strengthening of internal control, as described in other quarterly reports of the fiscal year.
For example:
o 1062 civil servants trained.
o Approval of processes and sub-processes in the MOPC, MSPyBS, MEC, MoF, MJ, SEAM,
CAJ.
o Approval by the Supreme Court of Justice of the reorganization of functions of the Judicial
Audit office.
o Launch of the operation of the SENAC system to monitor compliance with active
transparency in institutions of the Executive Branch.
o Conclusion of the support on open data and accountability provided to the Municipality of
Asunción.
16
o Launch of the application “Presupuestapp”.
o Compliance with the PAGA 2016-2018.
Regarding Transparency, we met with the SENAC Minister to determine the following steps.
Objective 3. Advances in the legal framework and public policies for effective governance:
Among the main achievements, we mention the approval, by the plenary of the Supreme Court of
Justice, of judicial decree 1248/18 "which regulates access to public information in the field of
justice administration and of all the organs reporting to the Supreme Court of Justice", which
regulates the application of Law 5282/14.
Also in relation to the Judiciary, we presented the SIDEJ IT tool (Judicial Statistics Information
System). The tool has an open data format, it includes a pool of data from different sources and
develops refreshed every 24 hours. This instrument is the first of its kind in the Judiciary and has
two core purposes: to provide accurate information for decision-making, and to facilitate
accountability to citizens. Officials of USAID/Washington and Lima were on mission in Paraguay
and accompanied us to the presentation of the instrument.
It is in relation to political financing that we have made most progress this year. Firstly, we created
the Political Financing Directorate and simultaneously designed and developed the SINAFIP
(National Political Financing System), a process-based instrument that outlines the road map for
political parties and movements to render their accounts of campaign expenses and of the electoral
subsidy provided by the State. We developed all the forms, tracking system and data entry, and
trained approximately 20 staff members in charge of the Directorate. Lastly, we signed several
MOUs with other State institutions, such as the BNF (National Development Bank) and
SEPRELAD (Money Laundering Prevention Secretariat) to coordinate actions, facilitate
information sharing and increase financial control through a unified account for each political party
during the electoral and campaign processes.
We also worked in the creation the Gender Directorate of the TSJE, providing it with adequate
regulations and human resources to fulfill its functions. We also designed a political training plan
for women leaders or women with potential interest in political activities. This process concluded
with the creation of a political training school, the curriculum of which was developed by the DGP.
We carried out a first pilot test, after its dissemination and selection of the women to participate in
the training. Many women registered to participate (more than 80), showing the high degree of
relevance of this training school. 25 women were selected. It is important to note that the Gender
Directorate is conducting the second edition of the school on its own initiative, this time with other
international cooperation, showing the degree of institutional insertion of the school, as well as the
sustainability of this learning mechanism.
With the implementation of the SINAFIP, we developed ONAFIP (National Political Financing
Observatory), an open data platform for any citizen to view the campaign expenses of the political
parties. In the last general elections held in the reported year, 51 political parties and groups
rendered accounts based on the new DGP-developed procedure, which is visible and easily
accessible to whoever is interested. This number means that 91% of all political parties and
movements that participated in the elections used the new tool.
17
We concluded the study on the status of economic crimes after their indictment. This study contains
numerous data that will be very useful to make improvements and suggest actions. Among the main
and most striking data, we can mention the unregulated use of alternatives to imprisonment for
defendants to avoid trial, as well as the low number of sentenced persons. Of the 322 defendants,
only 20% were convicted and, of these, only 10% were imprisoned for more than 2 years because,
according to Paraguayan legislation, sentences of 2 years or less do not go to jail.
The last relevant achievement is the slow, but firm, consolidation of the Democracy & Transparency
Network. At present 13 organizations are actively involved. The DGP is supporting the
strengthening the Network to develop activities to fight against corruption and impunity.
Objective 4. Strengthening of CEAMSO as sustainable and lead Paraguayan civil society organization
that manages development projects for quality results and impact:
The main achievements were the award of the OGP Trust Fund Participation and Co-creation
Awards in partnership with CIRD Foundation, which will provide the support and resources
required for the co-creation process. This process will bring together key stakeholders and
underrepresented groups to receive their ideas on more impactful commitments in the PAGA
2018/2020.
Also, the award to SENABICO of the call for proposals of the Bureau of International Narcotics
and Law Enforcement Affairs (INL) of the US Department of State for an Institutional
Strengthening Program.
18
CHALLENGES
Objective 1
Civil Service Secretariat
It is still a challenge for the SFP to adequately address the workload with their budgetary
restrictions, and this situation has been aggravated by the end of the DGP.
With the MoF we agreed to request the SFP Minister to set up a task force to build technical and
political consensus for the resolution validating the MoF's institutional career model in the short
term.
We expect the use of the SIGP will be maintained with SFP resources and that the new government
team will value it as management tool of the UGPs of public institutions and their respective
authorities. To achieve this, we have informed the new authorities on the importance of this tool
and made resources available to train the civil servants to promote its use. During the current
semester, we expect the new authorities of the MEC, MOPC, MSPyBS and MoF to apply the SIGP
and implement the recommendations of the diagnosis. The DGP considers this measurement to be
of utmost importance as it will provide an additional measurement to the one of the first years of
the Program.
Ministry of Finance
Throughout the year there have been changes of authorities, both of ministers and directors of the
DACHC. This has affected DGP activities, among which we mentioned the implementation of
training modules, which we expect to resume once the transition period is over.
National Public Procurement Directorate (DNCP)
Regarding the reengineering of the SICP, DGP support ended in the first quarter of Year 5 and the
challenge for the DNCP was to continue developing the modules of the new system, both with
internal resources and resources contracted without Program support.
The DGP has not been able to meet with the new director of the DNCP to define our support to the
institution. He was appointed at the end of the fiscal year.
Judiciary
It will be important to contact the new Ministers of the Supreme Court and involve them in DGP
activities to support them and achieve their sustainability. It is a challenge.
Advance in the development of technical instruments and transfer of skills to technical experts of
the DGRRHH to further the application of competitive hires and optimize the time required to
implement the competitive selection regulations.
Regarding the Management Model of the Judicial Offices of Civil Courts, the challenge is for the
results obtained at the end of the measurements to be similar to those obtained in the first phase of
19
implementation; for courts to continue using the management model with the technology we made
available to them; for them to continue implementing the plan to reduce procedural delays; and for
the SCJ to extend its implementation to other courts.
Regarding the electronic forms, the challenge is for the Judiciary to utilize all the instruments
delivered to it. Perhaps it might be possible through the new ministers.
The SCJ has not yet created the necessary conditions for the Audit Directorate of Judicial
Management to use the DGP-developed IT system to follow-up on judicial audit recommendations.
Regarding the CAJ, upon conclusion of the assistance in the previous quarter, the CAJ is now in
charge of the implementation of DGP-generated indicators, and of the support to working groups
on public procurement.
Jury for the Prosecution of Magistrates (JEM)
We achieved their commitment to draft the rules of procedure, which will be the contribution of the
DGP.
Impunity
The challenge is for magistrates and prosecutors of the joint task force to meet regularly. They are
high-ranking officials, with many responsibilities, and it is difficult to bring them together.
Another great challenge will be to ensure that all the results of these task forces reach the highest
authorities of each institution, and achieve their commitment to implement the improvements.
Paraguayan Bar Association
It is very difficult to work with this civil society organization as they have no logistic or
administrative infrastructure. It is a real challenge because they only have one lawyer as their
focal point.
Objective 2
The main challenge is to ensure that the new authorities of SENAC commit to support DGP
efforts.
In general, we can highlight the challenges that led the DGP to close their activities or to preclude
their onset during 2018:
o For the National Transparency Team to install their agenda with the authorities to
be elected and generate the institutional mechanisms to make this body more
operational.
o In the absence of leadership in the CGR, due to denunciations against the head of
the institution and his imminent impeachment, the DGP support for the approval of
the MECIP 2015 evaluation module and the analysis of the correlation between the
SET and the Public Prosecutor’s Office are still pending.
o Regarding the support to SENATICs to create the open data unit, we decided to
carry out this activity under Component 3, once the new authorities have taken
office.
20
Objective 3
Under Component 3, one of the main challenges continues to be the consolidation of the Democracy
& Transparency Network, which has 25 members, and an action plan for 2018-2019, the
implementation of which will continue next quarter, bearing in mind that its implementation was
awarded during this quarter.
Another great challenge will be the onset of technical assistance with the Bar Association, in the
different fronts identified by said institution as requiring work, namely the law on admission to the
Bar and the improvement of the disciplinary system of the profession. Despite several attempts, the
areas and scope of technical assistance have not been defined yet.
The work with the Magistrates’ Council seeks to improve the system of selection of ternas (lists of
three candidatures), using mechanisms to reduce the discretion of members and generate objectivity
in their decisions. We will begin this activity in the next quarter: it be an important challenge
because citizens pay close attention to this institution after the recent appointments that
delegitimized their process. The DGP intends to provide assistance to improve the selection
processes by making them less discretionary.
Lastly, we note that the data journalism activity targeting civil servants and assistance for the
creation of an Open Data Directorate as the governing body for the public sector, scheduled for this
year, could not be carried out due to the general elections, followed by the change of administration,
the merger of some State Secretariats, among which SENATICs, a beneficiary institution of this
technical assistance.
Calls were made to universities to promote the use of the DGP-developed IT tool and platforms.
Unfortunately, it was not awarded due to the insufficient quality of the proposals. A new call will
be made in Year 6 of the DGP.
The co-creation of the PAGA 2018/2020 was completed precisely at the time of the change of
government. However its execution was delayed due to the government's decision to review it. We
look forward to this review being completed at the beginning of Year 6, for which the DGP will
provide support. Lastly, it is a big challenge to sustain the achievements in political financing over
time, particularly with regard to SINAFIP and ONAFIP. The next municipal elections will be 2020
so only then will we be able to verify the continuous use of the DGP-designed instruments.
Objective 4
Achieve the establishment of the Transparency Fund concerning projects generated with partner
institutions, as well as fundraising to initiate the Fund’s implementation.
Consolidation of the Knowledge & Innovation Management Center of CEAMSO with
provision of training courses and events, and positioning in public institutions, organizations,
and companies as an opportunity for institutional strengthening based on continuous training.
21
ADVANCES PER COMPONENT DURING THE QUARTER
Component 1. Building the institutional capacity of the selected public institutions.
Sub-purpose 1.1. Human resource management systems improved.
Output 1.1.1. Management of civil service and human resources strengthened with merit-based selection, evaluation and promotion processes
implemented in selected entities of the Executive Branch
Result 1.1. Build the capacity of the Civil Service Secretariat to fulfill its role as an entity charged with setting public policies, monitoring their
implementation and providing services at the level of civil service for public administration in the Executive Branch.
Sub-result 1.1.A. Support the implementation of the SICCA based on the policies and regulations set by the SFP.
Expected Results
Work Plan PMP Indicator Achievements towards reaching the Objectives
Accomplishments
expected for the
next quarter
Activity 1.1.A.1:
Support to the civil service
career to ensure the transfer of
knowledge to the SFP and
provide sustainability to the
reforms in the regulations of
the implementation of the
Integrated Centralized Control
System of the Civil Service
Career (SICCA) through the
updated Manual of
Competitive Selection
Procedures and the formulated
Induction Manual, without
affecting other regulatory tools
required for their full
utilization.
Percentage of civil
servants of the
Executive Branch
accessing civil
service based on
merit.
We concluded the SFP Manual of Competitive Selection
Procedures., but it has not yet been approved. We presented the
document to the new authorities and they are reviewing it.
Regarding the dissemination of the Induction Manual, we
presented a proposal to the new SFP Minister to organize
seminars to socialize the Manual. This proposal is under SFP
consideration.
Due to the change of
authorities in the SFP, the
approval of the resolution
for the Manual of
Competitive Selection
Procedures has been
delayed, and the
socialization of the
manuals that have already
been approved. We expect
to carry out these activities
in this quarter.
22
Component 1. Building the institutional capacity of the selected public institutions.
Activity 1.1.A.2: Complete the
training sessions on the SICCA
modules.
Number of days of
training provided by
the assistance of the
US Government to
civil servants of the
Executive Branch.
We have completed the training sessions on the SICCA modules
in the 3rd quarter of Year 5. As final outcome, we report that 389
civil servants were trained on eight modules of the system.
Activity 1.1.A.3: Support the
maintenance of the SICCA IT
tool in specific queries.
The support provided to the SICCA resulted in:
Launch of certain processes, the development of which
had been in 2017.
Corrective maintenance, the most used modules or
processes:
- Planning Modules
- Selection Module
- Administrative Inquiries
- Docket Module
- Mobility Module
- Disassociation Module
Sub-result 1.1.B. Support the use of the IGP as measurement tool of the personnel management and development system in the civil service.
Activity 1.1.B.1: Support the
use of the digital Personnel
Management Index (SIGP) to
ensure the sustainability of the
tool.
The DGP concluded the support to the SFP on the use of the
SIGP. Three DGP-prioritized institutions have completed their
self-assessment:
- National Secretariat for the Human Rights of Persons
with Disabilities (SENADIS)
- Secretariat of the Environment (SEAM)
- Ministry of Justice (MJ):
As well as the other institutions that were included by the SFP:
- Departmental Government of Alto Paraná
- Civil Cabinet (CC)
- National Anti-Drug Secretariat (SENAC)
23
Component 1. Building the institutional capacity of the selected public institutions.
Activity 1.1.B.2:
Second measurement of the
selected DGP-assisted
institutions through the SIGP to
verify the degree of
improvement after the
technical assistance provided
subsequently to the first
measurements.
Average IGP rating in
selected institutions
We concluded the second measurements of three DGP-prioritized
institutions:
- National Secretariat for the Human Rights of Persons
with Disabilities (SENADIS)
- Secretariat of the Environment (SEAM)
- Ministry of Justice (MJ):
We expect the prioritized
institutions that have not
started their self-
assessment to do so in this
quarter: MEC, MOPC,
MSPyBS and MoF.
Activity 1.1.B.3:
Continue and consolidate
technical assistance to the
Ministry of Finance.
In the MoF the institutional career model has been progressively
implemented through the pilots in the Human Capital
Management Directorate and in the Modernization & Innovation
Unit (UMI). We finalized the 2018 DESI Report, and presented
it to senior cabinet authorities and to the counterpart technical
teams. This report has more detailed and extended scope with
respect to the first version. We included a set of new indicators
for comparison with the previous 2016 version. These are:
Variation Indicators, arising from the comparison between the
two times, and Management Performance Indicators, measuring
the tendency and appraising the appropriateness of the variations.
Regarding the latter, the ones have been the Equitable
Development Indicator, relating the variation of consistency with
the degree of wage development and promotion of personnel, and
the Development Scope Index, measuring the quantitative impact
of the former, considering the quality, as well as the quantity
(percentage of the target population reached). It is an index that
measures achievement in relation to the competitive selection
procedures. In addition, with respect to the CTE, we completed
the monitoring and supervising of its installation.
Effective use of the CTE
application in the MoF and
the Judiciary.
We expect the resolution
approving the regulations
for the administration of
job positions and structures
of the MoF.
24
Component 1. Building the institutional capacity of the selected public institutions.
We finalized the 2018 DESI Report, and presented it to senior
cabinet authorities and to the counterpart technical teams.
Technical approval of the technical and regulatory instruments to
describe and appraise job positions, appraise the organizational
units, analyze the workload and plants of positions of the units
according to their outputs, the manuals of organization and
occupational classes, among others.
Effective use of the CTE
application in the MoF and
the Judiciary.
We expect the resolution
approving the regulations
for the administration of
jobs and structures of the
MoF, and for the
management of the
competitive selection
procedures.
We expect to complete the
2018 DESI Report and
make it available to the
new authorities (ministers
and vice ministers).
Activity 1.1.C:
Continue the Triangular
Cooperation with the support of
Chile's DNSC to the SFP.
No activities in this quarter.
Activity 1.1.D:
Promotion of the gender
approach in the civil service.
We presented a plan to the SFP Minister to disseminate the
Protocol for cases of workplace and gender violence, as well as a
guide to include the gender approach into the rules of procedure
of SAEs. They are under consideration of the SFP.
We expect to materialize
the dissemination plan of
these instruments.
25
Component 1. Building the institutional capacity of the selected public institutions.
Activity 1.1.E:
Support the communication
and dissemination of the
milestones achieved, with
content generation and the
production of communication
materials.
The SFP made a call to hire a technical expert in social
networking, to continue with the implementation of DGP
recommendations and templates.
We continued disseminating DGP outputs, with the following
results:
The Paraguay Concursa Portal registered the visit of 123,345
single users, exceeding the number of visits in the previous
quarter. 63% are new users. On average each user visited 3.52
times, with a low bounce rate (28%), indicating significant
permanence on the page. Average time on the page is 5:21
(min:sec).
ConcursaPy: registered 2,009 users in the quarter, of which
50.3% are new users. On average the number of visits per
user is 5, indicating frequent reuse of the app. This quarter
the ConcursaPy tool received the 2017 international award
U-Gob to the Digital Government, and was also selected as
one of the 10 best practices in transparency and good
governance of 2017, a call for proposals made by Telefónica
y Compromiso Empresarial.
SFP Open Data Portal: this quarter saw an increase in
webpage users, totaling 6,548, with an average of 3.13 visits
per user. 73.3% are new users. These data show a constant
rise in the use of the portal. However, the bounce rate is high
(64.4%) and the time of permanence is low (2 min: 26 sec),
indicating the need to further disseminate the portal's
research capabilities.
Toolbox: registered the visit of 7,502 users in the quarter, of
which 77.6% are new users. 10,417 sessions were initiated on
We will work on the
socialization and
dissemination of DGP
work with the transition
team and the new
government.
26
Component 1. Building the institutional capacity of the selected public institutions.
this page, i.e. 1.39 per user. Total visits to pages were 21,467,
with an average of 2 pages opened per visit. The time of
permanence is not high (1 min: 48 sec). This indicates that
people are looking for specific tools, and that they find them
without too much browsing required. They leave the page
after downloading the tools, whereby the bounce percentage
remains at 61.7%.
In addition, during this quarter we completed the layout and
printing of the Induction Manual, as well as the layout of the
Protocol of Measures in Cases of Workplace Violence and the
Guide to Mainstream the Gender Perspective into Internal
Regulations. We continued developing content for the
systematization and publication of the DGP addressed to the new
government.
According to the SFP, to July 2018, 407 institutions are reporting
on the remunerations to their personnel, 88 of which comply
100% with Law 5189/2014.
Activity 1.1.F:
Work with the transition team
of the government-elect on
issues relating to the
improvement of the civil
service in Paraguay in order to
ensure the sustainability of the
reforms.
Although we generated reports and systematization that would
serve as input, we were not able to arrange meetings with the
transition teams. Informative meetings have already been held
after the new authorities were sworn in.
Adequate communication
of all DGP efforts to
promote the continuity and
sustainability of the
reforms.
27
Output 1.1.2 Implementation of the judicial career strengthened based on merit, evaluation and promotion processes.
Result 1.3. Merit-based judicial career strengthened.
Activity 1.3.1: Support the
implementation of judicial
decree 1165/17 on Human
Resources, emphasizing
internal and external
competitive hiring processes.
Number of judges
and judicial officers
trained with USG
assistance.
Percentage of civil
servants of the
assisted departments
of the Judiciary hired
through competitive
selection.
Based on the result of successive working meetings with the
DGRRHH team of the SCJ, evaluate the applications of the
outputs and adoption of the recommendations of the project
completed in November 2017:
• The SCJ considered it is a priority to advance as much as
possible in the integration of the human resources areas of the
judicial districts into the approach of the Model established by
the judicial decree 1165/17, as well as to implement the structure
of the DGRRHH that has also been approved, in order to organize
a management network supported by the CTE application and a
plan to provide training and transfer the tools and methodologies
to key members, especially for the management of competitive
hires.
• To this end, we held a workshop with members of the judicial
districts; and
• then formalized a contract to provide support to the SCJ on these
issues, in effect from July to December 2018.
We will have developed a
final model of the structure
for the judicial districts of
the interior of the country.
We will have developed
technical tools and the
trained the team to manage
the job positions, the
structure and the
management of
competitive hires; in
addition to the operation of
the CTE management
support.
Activity 1.3.2:
Support the communication
and dissemination of the
milestones achieved, with
content generation and the
production of communication
materials.
We prepared materials on the new Management Model of
Human Resources available on the SCJ website
https://www.pj.gov.py/contenido/1531-nuevo-modelo-de-
gestion/1531
28
Sub-purpose 1.2 Public budget and procurement systems strengthened.
Output 1.2.1. Increase compliance with procurement regulations in selected public institutions.
Result 1.5. Build the capacity of the DNCP to supervise contract management in the public administration.
Activity 1.5.1:
Work with the transition team
of the government-elect on
issues concerning the DNCP.
USAID will meet with the transition team and advise the DGP of
actions that may be carried out by the Program, as per the
resources and time available.
We will carry out what has
been agreed with the
transition team.
Result 1.6. Post-award contract management in selected ministries improved.
Activity 1.6.1:
Develop plans to improve
contract management using
DGP-developed manuals and
which provide sustainability to
the changes proposed.
Number of civil
servants of the
DNCP and other
State divisions
trained by the DGP
in contract
management.
Number of controls
adopted, based on the
Manual of Public
Works Contracts.
We continue providing the training envisaged in the Manual of
Public Works Contract.
We expect to define a work
plan with the new director.
We will continue
providing training on the
Manual of Public Works
Contracts. We will also
hold workshops on the
UOC Manual.
Result 1.7. More transparent and efficient management and procurement processes in the Judiciary.
Activity 1.7.1:
Restructuring of the General
Directorate of Administration
& Finance (DGAF), which will
operationalize the
recommendations adopted by
the CAJ.
The main achievements recorded at the close of this activity in
second quarter of Year 5 were:
1. Approval by the CAJ, and presentation to the plenary of the
Supreme Court of Justice, of the recommendations for the
readjustment of the organizational and functional structure of the
General Directorate of Administration & Finance (DGAF) and of
the Planning & Development Directorate (DPD).
Upon conclusion of the
assistance in the previous
quarter, the CAJ is now in
charge of the
implementation of DGP-
generated indicators, and
of the support to working
29
2. Review, with the technical team of the CAJ, civil servants and
officials of the dependencies, of the progress of the indicators
pertaining to the Scoreboards of Critical Processes and the PEI.
3. Training to the technical team of the CAJ, civil servants and
officials of the dependencies on the methodologies and processes
to obtain results on the use of the Scoreboards of Critical
Processes and PEI, and the improvement groups.
groups on public
procurement.
Output 1.2.2. Budget management capacity of the government strengthened.
Result 1.8. Budget management in transparent planning, formulation and execution of selected public institutions strengthened.
Activity 1.8.1:
Pilot implementation of (3)
new courses on Public Finance
targeting civil servants of the
Ministry of Finance (MoF) and
DGP-prioritized line ministries
to foster efficiency and
transparency in the formulation
of the General Budget of the
Nation (PGN).
A final achievement of the second quarter was the appraisal of
the development of the following courses of the Participant's
Guide: Public Budget Analysis; Future Expenses: From Annual
to Multiannual; and Public Accounting and Reporting; in addition
to designing and drafting the evaluation instrument (pre and post-
test) of the course on "Analysis of Public Expenditure", and we
held the pilot workshops.
Sub-purpose 1.3. Capacity to respond to strategic and priority needs improved.
Output 1.3.1. Capacity of the public sector to meet the priority needs demonstrated to citizens improved.
Result 1.10. Capacity to respond to citizen priorities.
Activity 1.10.1:
Management of the Judicial
Offices of Civil Courts.
Implement the pilot plan in the
Civil and Commercial Courts
of the capital city to improve
the rates of resolution
We obtained the SCJ resolution authorizing the continuation of
the implementation of the management model in the five courts,
where it has already been implemented, and its extension to
another three courts.
Obtain the first results of
the measurements and
ensure that they meet the
established indicators and
objectives.
30
according to the indicators
determined by the SCJ.
Activity 1.10.2:
Management of the Judicial
Offices of Civil Courts. Based
on the experience of the pilot
plan implementation, promote
the gradual use of the model in
all the judicial offices of civil
courts.
We have initiated the implementation in eight civil and
commercial courts of Asunción, complying with the allocation of
material resources and human talent.
Implementation of the
expansion of the Model to
more civil and commercial
courts of the capital city.
Activity 1.10.3:
Management of the Judicial
Offices of Criminal Courts of
Procedural Guarantees.
Implementation of the Front
Desk for criminal cases.
We have presented everything to the Judiciary. It is now in their
charge.
Activity 1.10.4:
Public Prosecutor’s Office.
Design the work plan, in
coordination with the
Judiciary, to establish lines of
action to combat impunity.
The representatives of the institutions were appointed.
The themes were defined.
The first workshop was held.
We expect to develop a
work proposal with the Bar
Association.
Activity 1.10.5:
Systematize the relationship
between the SCJ and the
Paraguayan Bar Association.
We held a socialization meeting with the Bar Association. We expect to develop a
work proposal with the Bar
Association.
Activity 1.10.6:
Systematize the work carried
out under C1 in Years 1, 2, 3, 4
and 5 of the DGP.
In the process of development.
31
Component 2. Accountability and anticorruption efforts in key public institutions strengthened.
SUB–PURPOSE 2.1. INTERNAL CONTROL SYSTEMS STRENGTHENED.
OUTPUT 2.1.1. STRENGTHEN THE INTERNAL CONTROL SYSTEMS IN INSTITUTIONS OF THE EXECUTIVE BRANCH
Result 2.1. Dissemination and training for effective implementation of the new “Standard of Minimum Requirements for the Internal
Control System” (MECIP II).
Result 2.2. Internal control systems implemented in key institutions of the Executive Branch.
Expected Results
Work Plan
PMP Indicator Achievements towards reaching the Objectives Accomplishments
expected for the
next quarter
Activity 2.2.1: Support
the consolidation of
institutional capacities for
continuous improvement
of internal control in:
MSPyBS, MEC, MOPC,
MoF, MJ and SEAM.
MECIP indicator We completed all the technical assistance related to the MECIP.
It is important to underscore that in the previous quarter we had
observed that the approach of the assisted institutions focused on
promoting the effectiveness of the system, for example, the MEC
achieved a score of five (5) in the second semester 2017, and at
the close of first semester 2018 they maintained the same score.
Other institutions, such as MSPyBS, MOPC, etc. also continue to
improve or maintain their scores without DGP assistance, as
shown in the comparative reports available on the MECIP portal
http://eval.mecip.gov.py/Mecip/reportes/listareportes
Result 2.3. Effective internal control systems up and running in institutions of the justice sector.
Activity 2.3.1: Support
the General Directorate of
Administration & Finance
and the Internal Audit
Directorate of the
Supreme Court of Justice,
dependent on the Judicial
Administration Council
With a note we requested the president of the Supreme Court to
consider including the expenses of implementation of the IT
system to track audits in the institutional budget. We also
requested inclusion of the cost of hiring a certifying agent of the
ISO quality standard to certify the audit process of the Internal
Audit Directorate, to which the Supreme Court responded
favorably.
32
Component 2. Accountability and anticorruption efforts in key public institutions strengthened.
(CAJ), to strengthen the
internal control system. Activity 2.3.2 Strengthen
the Audit Directorate of
Jurisdictional
Management of the SCJ.
In early conversations, the Director expressed the need to
for a server, which explains why DGP-proposed
improvements cannot be implemented.
Training is still pending and will begin in the next quarter.
We will work to generate
a training curriculum for
the civil servants of the
directorate and provide
some of the training
sessions.
Result 2.4. Actions of transparency and external accountability of the government.
Activity 2.4.1: Technical
support to the National
Transparency Team to
install effective policies
to improve Paraguay's
position in the Corruption
Perceptions Index.
Number of
anticorruption
measures
implemented with
USG assistance.
We discussed the lines of action with the Minister to apply
the Accountability Manual (among other activities) under
Component 2.
We also discussed the need to facilitate the transparency task
force with other State dependencies such as SENAC, the
Attorney General’s Office and the Judiciary.
With the Minister, define
the institutions where the
Manual will be applied.
Install the transparency
task force.
Activity 2.4.2:
Promote information
sharing and joint work on
complaints and
investigation of crimes of
corruption between
SENAC, CGR, the Public
Prosecutor’s Office and
other institutions.
Number of
anticorruption
measures
implemented with
USG assistance.
Due to the denunciations against the head of the CGR and his
imminent impeachment, the Program’s support for the approval
of the MECIP 2015 evaluation module and analysis of the
correlation between the SET and the Public Prosecutor’s Office
are still pending.
33
Component 3 Legal and policy framework for effective governance.
SUB-PURPOSE 3.1. CIVIL SOCIETY PROMOTES SPECIFIC LEGISLATIVE AND REGULATORY REFORMS.
Output 3.1.1. SPECIFIC REFORMS PROMOTED BY CIVIL SOCIETY SUPPORTED.
Result 3.1. Advances in the efforts to promote strategic reforms.
Activity 3.1.1:
Support citizen advocacy
for legal reforms.
Number of public
policies introduced,
adopted, revoked,
modified or
implemented, according
to citizen inputs and
requests.
We presented both bills at a press conference and they have been
posted on the website and are available to the public, as the last
process prior to their official presentation to Congress. About 15
written, radio and TV media attended. We also held meetings with
different senators to obtain their approval and for them to
champion the bills. We visited the President of the Congress and
several parliamentary committees in this regard.
We expect both bills to be
formally presented to
Congress.
Activity 3.1.2:
Support the advocacy of
civil society for reforms
in the justice sector.
We concluded the field study on advocacy for children’s issues in
the justice sector. We also presented the study and carried out the
advocacy campaign. We made the presentation in 6 locations,
namely Villarrica, Concepción, San Pedro, Encarnación, Ciudad
del Este and Asunción, where the event was attended by two SCJ
ministers. These 6 events were attended by approximately 200
participants. Regarding the communication campaign, it received
a total of 58 spaces in the media, in a two-week period: 26
publications in written and digital media, 24 interviews on radio
and television and 8 media coverage in the framework of the
different events to present the research. 25 journalists and opinion
leaders received the basket, part of the campaign, and several
shared it on their social networks.
In relation to the project on advocacy against crimes of
corruption, we concluded the study successfully, which resulted
in relevant data and recommendations, showing both the delay in
Project completed.
Scheduling of the campaign
and events in the interior of
34
Component 3 Legal and policy framework for effective governance.
the conclusion of the proceedings, the low number of sentences
and the light penalties enforced for this type of crime, as detailed
in the Executive Summary of this report. We provided the report
to the counterparts of the Judiciary and the Public Prosecutor’s
Office and to judicial authorities to present the recommendations
on criminal policy that should be followed to reduce procedural
departures that are not constant, or firm, or uniform in this type of
crime. Lastly, we worked on the campaign to disseminate the
results and scheduled presentations for the following quarters.
We supported the Statistics Directorate of the Judiciary in the
measurement of the productivity of first-instance judges. Now
this activity is only to support or monitor data collection by the
Statistics Directorate. Although measurements are still taken
manually, the process is fully consolidated. Some relevant results
show that at least 5 judicial districts, of the 17 in total, do not
reach the minimum rates established by the SCJ. At present, the
consultancy is working on a project to modify the resolution on
measurements of the SCJ, and will suggest some changes.
We undertook the first contacts with the UDEA to define the
scope of the technical assistance to design, develop and
implement a measurement of the productivity of UDEA
prosecutors. We drafted the TORs, made the call for proposals,
awarded the contract and hired the lawyer to carry out this
activity.
We held the first meetings to contact authorities of the Bar
Association to identify areas of work, namely the law on
the country.
We will make presentations
in five law schools in the
interior of the country and
one presentation for
magistrates in Asunción.
Implementation of the
dissemination campaign in
social networks.
Presentation of the draft
resolution to the Council for
their review and approval.
Continuation of the
monitoring.
Formulation of the TORs and
activities with the Bar.
35
Component 3 Legal and policy framework for effective governance.
association and the improvement of the disciplinary system of the
sector, among others.
With regard to assistance to the Magistrate’s Council and Moot
Court, we drafted the TORs and we are expected to visit the
President of the Magistrates’ Council to present the scope of the
technical assistance. This delay was due to the selection of two
ministers of the SCJ, which stalled our progress due to the
overload of work of the Magistrates’ Court.
We will start with technical
assistance to the Magistrates’
Council and Moot Court.
Activity 3.1.3:
Citizen advocacy to
follow-up on the
complaints of corruption
received by the
Executive Branch.
We have been analyzing the information provided on the portal
and that will serve as baseline for the results of the advocacy
project. The change of authorities also hampered the
implementation process, but this has already been resolved... We
also requested more information from the ministries receiving
most complaints in order to learn more about their financial
situation.
We plan to continue
analyzing the data collected,
and to then present them to
SENAC and civil society.
Activity 3.1.4: Support
for actions in favor of
Open Government and
Transparency.
We concluded the support to government efforts to design and
develop the new PAGA for its presentation to the OGP. We
worked jointly with civil society and the government on a new
plan that meets the expectations of civil society. The Executive
Summary provides data on the number of participants. Most
importantly, we need to value the substantial increase in the
participation of civil society in this process. 51 civil society
organizations participated in the co-creation of the 3rd Open
Government Action Plan, and 91 in the 4th PAGA, i.e. an increase
of 82%. With regard to the participation of citizens in general
(citizens, civil servants and representatives of civil society), 609
citizens participated in the 3rd PAGA, while 1054 citizens
participated in-person in the 4th PAGA, i.e. an increase of 73%.
We will print the new PAGA
and distribute it accordingly.
36
Component 3 Legal and policy framework for effective governance.
The Action Plan of the Democracy & Transparency Network was
launched, with the majority of member organizations leading the
process, dividing the work into two large teams. The design of a
tool to measure the social cost of corruption was also undertaken.
For this purpose, we held a first workshop with the presence of
an international expert. We developed work plans for a 10-month
period.
Implementation of the
Network’s work plan.
Completion of the tool to
measure the social cost of
corruption and the first
measurement used by this
tool.
Activity 3.1.5:
Dissemination of the use
of DGP-developed tools.
Data journalism. After a visit to the new authorities of
SENATICs, we agreed to carry this out in the following quarter.
We have the TORs for the call for proposals and shared it with
the counterpart.
A research on the use of the DGP-developed portals was awarded
to a university. The contract was signed with the Center for Public
Policies of the Universidad Católica (UCA).
We will make the call for
proposals to hire a specialist
on open data research, to
provide training to
journalists and
communicators of State
media.
We plan to initiate the
research and publish it,
providing a public
presentation.
37
Component 3 Legal and policy framework for effective governance.
Activity 3.1.6. Political
Financing.
Creation of the Gender & Political Financing
Directorates, with DGP technical assistance.
Design and development of a process-based system to
receive and verify the bookkeeping, entirely with IT
support and with server as the matching contribution of
the TSJE
Signing of agreements with SEPRELAD and BNF to
facilitate information sharing and opening of a unified
account for political parties and movements.
Design, development and implementation of the
curriculum and the first school of Political Instruction
for women leaders. 25 graduates in the first class.
We are not expecting new
activities because the
technical assistance has
concluded.
Activity 3.1.7:
Juridical support to the
DGP.
No activities recorded.
38
Component 4 Institutional Strengthening of CEAMSO.
SUB-PURPOSE 4.1. BUILD THE INSTITUTIONAL ADMINISTRATIVE AND REPORTING CAPACITY OF CEAMSO.
Output 4.1.1. INCREASED CAPACITY OF CEAMSO TO EFFICIENTLY ADMINISTRATE ITS FINANCIAL RESOURCES,
FULFILL ITS LEGAL AND CONTRACTUAL OBLIGATIONS, AND PROVIDE AND COMMUNICATE POSITIVE AND
MEASURABLE RESULTS.
Result 4.1. Accurate, comprehensive and timely financial and program reports.
Activity 4.1.1:
Implementation of
improvements in the
administrative and financial
practices, including updated
bookkeeping systems.
Advances reported in the Administrative-Financial area. This
activity is under execution in the Administrative-Financial
Area.
SUB-PURPOSE 4.2. BUILD THE CAPACITY OF CEAMSO's HUMAN RESOURCES TO RECRUIT AND MANAGE AN EFFICIENT
LEVEL OF TECHNICAL AND ADMINISTRATIVE TALENT.
SUB-PURPOSE 4.3. CEAMSO’s BUSINESS DEVELOPMENT CAPACITY TO IDENTIFY NEW OPPORTUNITIES, FORMULATE
PROPOSALS AND NEGOTIATE AGREEMENTS.
39
Component 4 Institutional Strengthening of CEAMSO.
Activity 4.3.1.
Identification and utilization
of resource management
opportunities for DGP-based
topics.
Number of
income-
generating
proposals
presented to the
institution
(projects or
services).
We received confirmation of the following projects during the
4th quarter of Year 5:
- Institutional Strengthening of SENABICO.
- Project "Mobile Women’s City of the People" (Ciudad
Mujer Móvil de la Gente) for the Ministry for Women
In this quarter we presented:
- 1 proposal to call for proposals of the MEC for the provision
of textbooks to students and didactic guides to secondary
education teachers of institutions with official and private
subsidized management of Paraguay. Amount: Gs.
264,000,000.
- 1 proposal for the implementation of a system to improve the
Customer Service of the Non-Hospital Medical Emergency
Service (SEME). Amount: Gs. 153,600,000.
-1 proposal to the UNDP call for the Consultancy for the
structure and organization of the Ministry of the Environment
& Sustainable Development. Amount: Gs. 60,000,000
Onset of the implementation of
the awarded projects.
Component 4 will identify other
options to mobilize resources,
other than the search of calls for
proposals.
Result 4. 4. Income is generated and administrative costs are reduced through the acquisition of new businesses, new partners and networking.
Activity 4.4.1:
Development and
presentation of proposals of
new business opportunities
and lines of institutional
action, network integration,
Number of
income-
generating
proposals
presented to the
institution
The Program to Strengthen the Cooperative Sector had
several limitations to its development, taking into account
the times and modus operandi of the sector. We held a
meeting with FECOAC (Federación de Cooperativas de
Ahorro y Crédito Ltda.), where we did not see much
interest in participating in the Program.
We will cancel this activity as
new business attempt, due to the
abovementioned setbacks.
40
Component 4 Institutional Strengthening of CEAMSO.
development of new
businesses.
(projects or
services).
Innovation in the private sector:
We presented the proposal of Innovation in the public and
private sectors to the Government of the Central
Department, with Governor Hugo Javier González
committing to finding funds to execute this project with
CEAMSO support.
Training Center: We provided a Virtual Teaching
Course in the framework of CEAMSO’s new proposal to
have a Training Center, with the participation of 30
professionals from different specializations who acquired
skills to provide online courses. We are also in the process
of developing two curriculums for courses to be launched
in the near future.
Transparency Trust Fund:
We worked on the final proposal of the Transparency
Fund to be used to raise funds for the Fund, as well as to
identify and design projects for potential donors in
specific areas. In addition, we selected the Payment
Management Trust as the appropriate tool and structure,
and requested 3 financial entities authorized by the
Central Bank to present cost proposals for the
administration of the Trust. We received two proposals
and the final decision will be made by the Board of
Directors of CEAMSO.
Follow up to the proposals
submitted and identification of
new opportunities.
Launch of the course in an
experimental manner.
Formulation of the TORs for the
consultancies of the quarter, in the
Work Plan of Year 6.
41
Component 4 Institutional Strengthening of CEAMSO.
Strategic Communication of CEAMSO: In CEAMSO’s
process of becoming a lead organization, we concluded a
consultancy with a Corporate Identity Plan as its outcome.
This plan allows the institution to position itself more
prominently with greater transcendence through a new
branding, design of commercial proposals and
communication line with the aims and objectives of the
organization.
Volunteering and Interns Program:
We developed a proposal for the CEAMSO International
Cooperation Office, detailed in a manual developed by the
interns from the University of Comillas, Spain. We have
also received three interns under an agreement signed
with the Polytechnic University of Madrid. They will be
working in the area of Democracy & Governance, and
project areas to support the creation of the Water Institute.
Activity completed.
The internships at CEAMSO are
being fully implemented and this
will continue.
42
MONITORING & EVALUATION
Component 1: Institutional capacity building of certain (selected) public institutions.
Base- FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019
INDICATOR DATE line TARGET ACTUAL TARGET ACTUALTARGET ACTUAL TARGET ACTUAL TARGET ACTUAL TARGET ACTUAL
1
F 2.2.2.6 Output: Number of training days provided to
Executive Branch personnel with USG assistance.01/08/2014 15 16 30 48 50 50 60 53 60 10.9 30
2
F 2.1.2.7 Output: Number of judges and judicial
personnel trained with USG assistance.01/09/2014 400 150 250 637 350 362 300 317 100 256 100
Sub-Purpose 1.1 Human resource management system improved.
SUB.1.1.1: Civil Service & Human Resource Management System strengthened with merit-based selection, evaluation and promotion processes implemented in EB institutions.
4
Percentage of civil servants (of the Executive Branch)
accessing merit-based civil service01/04/2014 6.94% 10% 13% 50% 25% 35% 69% 45% s/d 50% s/d TBD s/d
Ministry of Finance 87.50% 83.33% 0.00%
Civil Service Secretariat 90.00% 100.00% 0.00%
Ministry of Public Health 100.00% 0.00% 0.00%
Ministry of Public Works 80.77% 68.02% 0.00%
Ministry of Education 2.39% 0.12% 0.00%
Ministry of Agriculture 82.16% 0.00% 0.00%
Secretariat of the Environment 0.00% 100.00% 0.00%
Ministry of Justice 93.18% 54.31% 0.00%
National Secretariat for Human Rights of Persons
with Disabilities0.00% 0.00% 0.00%
SUB.1.1.2: Judicial career strengthened with merit-based selection, evaluation and promotion processes implemented.
5
Percentage of civil servants of the Judiciary of
assisted institutions contracted through competitive
selection processes
01/07/2014 5% 0 10% 0.6% 15% s/d 20% s/d TBD
1.2 BUDGETING AND PROCUREMENT PROCESSES STRENGTHENED
SUB.1.2.1: Compliance with procurement regulations improved in select public institutions.
6
Number of civil servants of the DNCP and other public
institutions trained by the DGP in Contract
Administration
01/04/2014 30 36 30 0 48 31 48 36 48 227 30
7
Number of controls adopted, based on a Manual for
Public Works Contracts01/04/2015 7 0 TBD
43
Component 2: Accountability and anti-corruption efforts strengthened in key public institutions.
Base- FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019
INDICATOR DATE line TARGET ACTUAL TARGET ACTUALTARGET ACTUAL TARGET ACTUAL TARGET ACTUAL TARGET ACTUAL
IR.2.2: Increasing government transparency and external accountability.
9
F 2.2.4.7 Output: Number of USG-supported anti-
corruption measures implemented.01/09/2014 5 6 5 6 5 8 5 8 5 6 3
SUB.2.2.1: Increase government transparency
10
Percentage implementation value of the Open
Government Action Plan of Paraguay (OGP).01/04/2014 25% 28% 60% 83.3% 100% 100.0% 40% 44% 100% 96%
11
Number of public institutions making key information
available (financial, services provided to citizens)
under Open Data Standards.
01/04/2014 2 2 4 4 8 7 12 8 10 8
Component 3: Supporting the legal framework of public policies for effective governance.Base- FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019
INDICATOR DATE line TARGET ACTUAL TARGET ACTUALTARGET ACTUAL TARGET ACTUAL TARGET ACTUAL TARGET ACTUAL
SUB.3.1.1: Support to efforts of civil society to influence specific reforms.
12
F 2.4.1.12 Number of public policies introduced,
adopted, repealed, changed or implemented
consistent with citizen input.
01/04/2014 1 4 3 4 3 3 4 5 2 5 2
Component 4: Strengthening CEAMSO as sustainable and lead Paraguayan civil society organization.
Base- FY 2014 FY 2015 FY 2016 FY 2017 FY 2018 FY 2019
INDICATOR DATE line TARGET ACTUAL TARGET ACTUALTARGET ACTUAL TARGET ACTUAL TARGET ACTUAL TARGET ACTUAL
SUB.4.3.1: New funding sources secured and maintained over time.
13
Number of income-generating proposals submitted
to the institution (projects or services). 01/01/2016 9 13 12 16 18 16 9
44
Component 1: Institutional capacity building of certain (selected) public institutions.
Base-
INDICATOR DATE line TARGET ACTUAL TARGET ACTUALTARGET ACTUAL TARGET ACTUAL TARGET ACTUAL TARGET ACTUAL
Sub-Purpose 1.1 Human resource management system improved.
SUB.1.1.1: Civil Service & Human Resource Management System strengthened with merit-based selection, evaluation and promotion processes implemented in EB institutions.
3 IGP rating average in selected institutions.02/09/2015 34 50 59.3 60 s/d
3.1 Ministry of Finance30/10/2014 46 s/d
3.2 Civil Service Secretariat07/11/2014 39 43
3.2.1 Ministry of Public Health04/11/2014 38
3.2.2 Ministry of Public Works30/10/2014 21
3.2.3 Ministry of Education28/04/2015 34
3.2.4 Ministry of Agriculture01/06/2016 38
3.2.5 Secretariat of the Environment01/04/2016 28 71
3.2.6 Ministry of Justice22/12/2015 35 65
3.2.7
National Secretariat for Human Rights of Persons
with Disabilities 20/01/2016 31 58
* Years used in this table are from Jan to Dec. not the US fiscal year.
2014 2015 2016 2017 2018 2019
45
Component 2: Accountability and anti-corruption efforts strengthened in key public institutions.
Base-
INDICATOR DATE line Qu. 1 Target Qu. 2 Qu. 1 Target Qu. 2 Qu. 1 Target Qu. 2 Qu. 1 Target Qu. 2
IR.2.1: Strengthening of effective internal control systems.
SUB.2.1.1: Internal control systems strengthened within the Executive Branch and the Judiciary.
8
Average rating of the relevant elements of the MECIP
index in select institutions (Executive Branch and
Judiciary)
2014 1.57 1.52 1.93 2.30 2.18 2.29 3.38 3.86 2.65 4.52 4.63 3.01 0.00
8.1 Judiciary/MECIP - Supreme Court 31/12/2014 1.88 2.16 2.45 2.44 s/d 2.73 3.01 s/d
8.2 Executive Branch/MECIP 2014 - 2015 1.26 1.52 1.99 2.16 2.18 1.98 3.38 3.86 2.84 4.52 4.63 3.01 0.00
8.2.1
Executive Branch/MECIP - Ministry of
Education31/12/2014 0.96 0.96 1.47 1.07 1.38 1.99 4.14 3.56 5.00 5.00
8.2.2
Executive Branch/MECIP - Ministry of
Agriculture31/12/2014 3.25 3.41 3.58 3.65 3.22 3.93 3.93 3.79 4.13 4.10 4.23 4.34 s/d
8.2.3
Executive Branch/MECIP - Ministry of Public
Health31/12/2014 0.17 1.14 0.88 2.67 2.75 1.59 3.79 4.93 2.30 5.00 5.00 3.01 s/d
8.2.4
Executive Branch/MECIP - Ministry of Public
Works31/12/2014 1.70 0.57 2.03 1.24 2.18 2.35 3.91 4.34 2.68 4.45 4.48 3.01 s/d
8.2.5
Executive Branch/MECIP - Secretariat of the
Environment31/12/2015 2.04 2.26 2.28 2.60 3.81 4.67 4.31
8.2.6
Executive Branch/MECIP - Ministry of
Justice31/12/2015 0.17 2.15 0.88 2.28 3.01 3.68 3.96
8.2.7
Executive Branch/MECIP - Secretariat for
the Human Rights of Persons w/Disabilities
31/12/2015 0.32 0.65 0.99 2.15 3.03 3.09 3.45
8.2.8
Executive Branch/MECIP - Ministry of
Finance31/12/2015 1.46 2.84 1.85 4.20 4.40 2.23 4.53 4.80 3.01 s/d
* Years used in this table are from Jan to Dec. not the US fiscal year.
2015 2016 2017 2018
46
Indicator Observations
1
Details:
Q1 = No trainings were provided to Executive Branch
Q2 = 3 Training sessions totaling 16 hours = 2.7 días (with the following topics: Application
of the Manual of Public Works; Management of Public Works Contracts; Basic aspects for
analysis of Public Expenditure)
Q3 = 8 Training sessions totaling 30 hours = 5 days (on Management of Public Works
Contracts, SICCA Training and Grant Module, Functions of the UOC)
Q4 = 7 Training sessions totaling 19 hours = 3.2 days (on Management of Public Works
Contracts, Contract Administration, Use of the CTE System, Functions of the UOC)
2
Details:
Q1 = 169 people (3 courses on Access to Judicial Public Information, in the following cities:
San Lorenzo, Villarrica and Caaguazú)
Q2 = 45 people (6 training sessions on the following topics: Electronic Form; Application of
the Manual of Public Works; Management of Public Works Contracts; Scoreboard of
Critical Processes; Scoreboard of the PEI; Improvement Groups)
Q3 = 22 people (4 training sessions on the following topics: Management of Public Works
and Functions of the UOC)
Q4 = 20 people (3 training sessions on the following topics: Management of Public Works
Contracts and Contract Administration)
3Clarification:
- The indicator calculates the average of the final scores reported for SENADIS, SEAM, SFP
and MJ.
4Clarification:
- No official data available yet.
5Clarification:
- No official data available yet.
6
Clarification:
Q1: 1 Training session on the Application of the Manual of Public Works = 36 participants
Q2: 1 Training session on the Management of Public Works Contracts = 11 participants
Q3:
2 Training sessions on the Management of Public Works C ontracts = 46 participants
2 Training sessions on the Functions of the UOC = 24 participants
Q4: 2 Training sessions on Contract Management = 49 participants
2 Training sessions on Contract Admininstration = 61 participants
7
8Clarification:
- No updated information to report yet.
47
9
Details:
1.- Signing of the Agreement between TSJE and BNF to open a Unified Account for
Political Parties as part of Political Financing. Nov 2017.
2.- Regulations of Law 4743/12 on Political Financing. Resolution 11/2018. Feb 2018.
3.- Approval of Interagency Cooperation Agreement by TSJE Resolution 109/2018,
formulated and managed as part of Political Financing between the HIgh Court of
Electoral Justice and the Ministry of Finance, dated June 25, 2018.
4.-Approval of TSJE Resolution 105/2018 creating the National Political Financing
Observatory - ONAFIP. June 13, 2018.
5.- Judicial decree 1248 regulating Access to Public Information relating to the
administration of justice and all the organs reporting to the Supreme Court of Justice.
June 2018.
6.- Joint dissemination with the SENAC of the Accountability Manual during the week of
Access to Public Information. Sept. 2018.
10
Clarification:
The major changes were the conclusion of the following goals:
Goals that have been completed of Commitment 1: 2, 4, 6, 7, 8.
Goals that have been completed of Commitment 2: 2, 3, 6, 8, 9
Goals that have been completed of Commitment 3: 5, 6, 9
Goals that have been completed of Commitment 4: 2, 3
Goals that have been completed of Commitment 5: 7
Goals that have been completed of Commitment 8: none
Goals that have been completed of Commitment 10: 3
11
Details:
1.- MEC
2.- DNCP
3.- SENATICS
4.- MSPyBS
5.- CSJ (data used for Hackaton)
6.- MoF
7.- SFP
8.- SENAC
*.- Municipality of Asunción
48
12
Details:
1.- Signing of the Agreement between TSJE and BNF to open a Unified Account for
Political Parties as part of Political Financing. Nov 2017.
2.- Regulations of Law 4743/12 on Political Financing. Resolution 11/2018. Feb 2018.
3.- Creation of the Training School for Women Leaders. Resolution 12/2018. Feb 2018.
4.-Approval of TSJE Resolution 105/2018 creating the National Political Financing
Observatory - ONAFIP. June 13, 2018.
5.- Judicial decree 1248 regulating Access to Public Information at the level of justice
administration and of all the organs reporting to the Supreme Court of Justice. Jun 2018.
13
Details:
Q1 = 5 Proposals
Q2 = 3 Proposals
Q3 = 5 Proposals
Q4 = 3 Proposals
49
COMMENTS
INDICATOR 1
We did not reach the goal, several training sessions have been provided to many participants, but very briefly (only
2 hours of training on average), which was not sufficient to reach the goal.
INDICATOR 2
We surpassed the goal set for Year 5 due to the training provided on "Access to Public Information of the Judiciary",
under Component 3.
INDICATOR 3
The scores reported pertain to the second measurements of the IGP in the SEAM, SENADIS, SFP and MJ. We expecty
the third measurement to be performed by the regulator. The DGP will support the second measurement in other
institutions that have not made these measurements yet.
INDICATOR 4
We did not receive any official information from the SFP on the index of "competitive selection procedures", so we
have none to report.
INDICATOR 5
We cannot get official data on the total number of admitted civil servants (with or without merit-based competitive
selection), whereby we cannot calculate an index of "competitive selection procedures".
INDICATOR 6
The predetermined goal was surpassed thanks to the implementation, by the DNCP, of the Manual for Public Works
Contracts and of the Manual of Public Procurements for UOCs, which require several training sessions. Training will
continue towards late 2018.
INDICATOR 7
With the DNCP we have not decided on a method to verify the measures controlling the use of the implemented
manuals, but at least we have agreed on a training plan on the Manual of Public Contracts as of late 2018.
INDICATOR 8
The second semester of 2018 has not concluded yet, so we do not have information to report on said period.
INDICATOR 9
The goal has been surpassed. Regarding the last abovementioned measure, SENAC has even organized a sort of
"Citizen Fair" displaying all the tools which citizens can access to find public information, and the processes to
request said information.
INDICATOR 10
No se reportan cambios. La meta no pudo ser alcanzada porque quedó inconcluso un único compromiso que no tuvo
el suficiente apoyo por parte del beneficiario.
INDICATOR 11
No changes to report. We could not reach the goal because advice on the Open Data Standard concluded before the
5-year term and, therefore, we did not have enough time to assist other institutions.
INDICATOR 12
No changes to report. The goal was reached in the previous quarter.
INDICATOR 13
Proposals of this quarter are as follows:
- 1 proposal to the call for proposals of the MEC for the provision of textbooks to students and didactic guides for
secondary education teachers and public schools and private subsided schools of Paraguay.
- 1 proposal for the implementation of a system to improve Customer Service of the Non-Hospital Medical
Emergency Service (SEME).
- 1 proposal to the call of UNDP for Consulting for the structure and organization of the Ministry of the Environment
& Sustainable Development.
50
ADMINISTRATION & OPERATIONS - GENERAL ACTIVITIES
a) Staff and Office
In the current quarter, the Communications Coordinator Ms. Mayra Rivarola resigned for personal reasons
and continued working until August 31, 2018. Upon her departure she received the full amount due to her
according to provisions of the Paraguayan Labor Code.
In order to improve the use of available resources, we analyzed the cost of the services of the most renowned
cellular telephony and fiber optic internet service providers for DGP offices. In both cases we decided to
change the service provided to the DGP to other operators offering significantly lower costs, thus gaining
significant savings for the same quality of service.
For a long time the Organizational Capacity Assessment (OCA) had been managed by DGP Component 4,
but after its partial disintegration, it was again reassigned to the administrative area. To initiate this new
cycle, we held an institutional meeting with participation of USAID, DGP and CEAMSO staff on August
31, 2018 where we reviewed the previous OCA, presented the new spreadsheet listing the staff members
now in charge of the different areas of the OCA and established an Action Plan to review and correct all
points scoring less than 3, establishing dates for the completion of each of such topics.
Once the eight selected points had been corrected, on September 24, 2018 we held an in-house meeting to
again give a score to the low-scoring aspects, and updated the spreadsheet. Subsequently, on September 27,
2018 we held a second meeting with participation of USAID, DGP and CEAMSO staff, where we reviewed
the scores given at the in-house meeting and presented the files supporting the points evaluated and their
scores. We established an Action Plan with a deadline for the completion of the points that have not been
fulfilled to our satisfaction. We also decided to review all the points considered in the OCA, including those
considered achieved, in a maximum period of six months to one year.
At the meeting the Executive Director of CEAMSO reported that she had decided that the organization
should have its own administrative team, independent of the DGP’s, consisting of an Administrator, an
Accountant, an Assistant Treasurer and a Driver, estimating that such contracts would be signed within
thirty days.
The 3rd meeting to review the OCA was scheduled for early December 2018 to analyze the improvements
made to the remaining eight low-scoring points.
In September 2018, the assessment of the performance of CEAMSO/DGP staff members for the period Oct.
2017 – Sept 2018 was carried out. For this purpose, we used the same form as in the previous year with
excellent results. On this form the staff member to be assessed first explains their main duties and then
indicates which, in their opinion, were their most important achievements and lessons learned during the
period under consideration. The supervisor then rated the staff member's performance in different areas
relating to the work carried out during the year and concluded with comments on the aspects that could be
improved in the following period.
51
The overall assessment showed mixed results in the total universe analyzed, but in all cases the results were
satisfactory or very satisfactory, i.e. no cases of low-performing staff members. Consequently, and in
accordance with provisions in the CEAMSO institutional manuals, the Board of the Democracy &
Governance Program decided to grant a 3% wage increase to all staff members with more than six months
seniority, given the optimal results obtained in the Assessment of Performance.
In the first fortnight of September 2018, Ms. Fátima Andrada, Coordinator of Technical Components 1 &
2, resigned for strictly personal reasons. To comply the terms set forth in the Labor Law, she will continue
to perform her duties until the middle of the following month, to then receive the full amount due to her as
per provisions in the Paraguayan Labor Code.
b) Internal Control
The Internal Audit presented three audit reports in this quarter, with no observations.
c) External Audit
At the beginning of this quarter, E&Y presented the draft Audit Report on the management of the
Democracy & Governance Program for the period 01/01/17 to 12/31/17. On 07/18/18 their departure
meeting was held with the presence of the staff members of USAID, DGP, CEAMSO and Ernst & Young.
Mr. Rolando Castillo, E&Y Audit Director, expressed his gratitude to attendees for their presence and
mentioned that the administrative management of the Democracy & Governance Program, implemented by
CEAMSO, had been very good during the period January-December 2017, that the audit had not questioned
any costs or made any adverse comments. He also pointed out that they had followed up on the findings of
the previous audit and that the points raised on that occasion had been fully rectified.
USAID officials congratulated the DGP/CEAMSO for the improvement achieved in the administrative
management of the Program and highlighted the need to continue persevering and not lower the guard, in
order to maintain the current levels.
d) Changes to the Cooperative Agreement
On 09/28/18, we received change No. 16 to the Cooperative Agreement, which was endorsed by CEAMSO.
Its purpose is to provide incremental funds to the Agreement, totaling USD 500,000, to reach a new
mandatory total of USD 22,829,474. These funds will be assigned exclusively to work with the Ministry of
Finance, specifically the Department of Taxation (SET) under said Ministry, to combat tax evasion and tax
fraud.
e) Procurement and Assistance Actions (Contracts)
The following contracts and procurements were made during this quarter to comply with the technical
activities of the Program:
52
CONTRACTS 4th QUARTER YEAR 5
(July-August-September 2018)
Ord
er
Contract
No.
Compon
ent
SUPPLIER Description of the
Activity
Amount Term
JULY 2018
1 CS 2018-
463-
Adm
(C5) ELIANA
ALEJANDRA
RUIZ
MORESCHI
Program Management
Assistant Gs 75,000,000 From 07/02/2018
to 10/02/2019
2 CS 2018-
464-
C1 ENRIQUE
NÉSTOR
SOSA
ARRÚA
“Technical assistance to
the National Public
Procurement
Directorate - DNCP -
for training on contract
execution”
Gs 54,720,000 From 07/05/2018
to
10/15/2018
3 CS 2018-
465-
C1 Center for
Development
and Technical
Assistance in
Technology
for Public
Organization -
TOP
“Consultancy to
support the
strengthening of
personnel management
(human resources) in
the Judiciary”
Gs
280,440,000
From 07/06/2018
to 01/20/2019
CS 2018-
466-C3
C1 FRANCISCO
DANIEL
VERGARA
PÁEZ
“Consultancy to design
and develop a system of
management indicators
for the Unit of
Economic Crimes and
Anticorruption of the
Public Prosecutor’s
Office (UDEA)”
Gs 57,600,000 From 07/11/2018
to 06/28/2019
5 CS 2018-
467-
C4 JULIETA
GUADALUPE
BARRIOS
BENÍTEZ
Advisory services for
the Organizational
Capacity Assessment of
CEAMSO.
Gs 17,000,000 From 07/24/2018
to 11/05/2018
AUGUST 2018
6 CS 2018-
468-
C3 GABRIELA
CAPÓ
Specialist to provide
training to the
Transparency Network
Gs 27,500,000 From 08/01/2018
to 1/01/2018
7 CS 2018-
469-
C1 FRANCISCO
DANIEL
VERGARA
PÁEZ
Strategic Advisory
Services for the
Democracy &
Governance Program –
Judiciary
Gs
102,000,000
From 08/01/2018
to 06/28/2019
53
Ord
er
Contract
No.
Compon
ent
SUPPLIER Description of the
Activity
Amount Term
8 CS 2018-
470-
C3 RESEARCH
FOR
DEVELOPME
NT - ID
“Consultancy for the
Implementation of the
Action Plan of the
Democracy &
Transparency
Network”
Gs
345,000,000
From 08/20/2018
to 06/28/2018
9 CS 2018-
471-
C1 ARNALDO
MORALES
“Consultancy to
support the General
Directorate of Human
Resources of the
Judiciary in budgetary
matters”
Gs 11,400,000 From
08/21/2018
to 11/01/2018
10 CS 2018-
472-
C3 CONCIENCI
A VIVA
“Consultancy for the
Implementation of the
Action Plan of the
Network for
Democracy &
Transparency”
Gs
357,500,000
From 08/28/2018
to 06/28/2019
11 CS 2018-
473-
C3 Institute of
Studies for the
consolidation
of the Rule of
Law - ICED
“Consultancy for the
expansion of the
implementation of a
Management Model of
the Judicial Offices of
Civil & Commercial
First-Instance Courts of
the Capital City”
Gs
171,600,000
From 08/29/2018
to 12/18/2018
SEPTEMBER 2018
12 CS 2018-474-
C6 JULIO MANUEL PACIELLO CORONEL
“Support consultancy for the development and implementation of the Online Front Desk System as part of the management of the Judicial Offices of Criminal Courts of the Supreme Court of Justice (SCJ)”
Gs 19,600,000 From 09/05/2018
to 10/05/2018
13 CS 2018-
475-
C6 MIRTHA
CONCEPCIÓ
N
RODRÍGUEZ
“DGP
Communications
Coordinator”
Gs
132,678,000
From 09/07/2018
to 09/17/2019
14 CS 2018-
476-
C3 IDEA “Dissemination of the
judicial decree on
Access to Public
Information in the
Judiciary”
Gs 40,000,000 From 09/11/2018
to 12/14/2018
54
Ord
er
Contract
No.
Compon
ent
SUPPLIER Description of the
Activity
Amount Term
15 CS 2018-
477-
C4 CORINA
CAZENAVE
Formulation of models
of the curriculum, study
plan, course planning
and evaluation for the
CEAMSO Training
Center.
Gs 5,000,000 From 09/17/2018
to 10/29/2018
17 CS 2018-
478-
C4 MERCEDES
ARGAÑA
Facilitator for the
course taught by
CEAMSO
Gs 5,000,000 From 09/17/2018
to 12/27/2018
18 CS 2018-
479-
C3 CPP-CENTER
OF PUBLIC
POLICIES -
UCA
“Research on the use
of ICT platforms”
Gs 82,500,000 From 09/20/2018
to 01/21/2019
19 CS 2018-
480-
C4 FRANCISCO
ANTONIO
CAZAL
MIÑOTIS
Technical assistance to
strengthen the
Transparency Trust
Fund
Gs 19,200,000 From 09/24/2018
to 12/26/2018
55
OUTPUTS DELIVERED DURING THE FOURTH QUARTER OF YEAR 5
JULY 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS 2016-323-
C1 COMPONENT 1 ICED 9-10
CONSULTANCY FOR THE PILOT
IMPLEMENTATION OF A MANAGEMENT
MODEL OF THE JUDICIAL OFFICES OF CIVIL
AND COMMERCIAL FIRST-INSTANCE COURTS
CS 2016-351-
C1 COMPONENT 1
MERCEDES ARGAÑA
QUINTANA 19
TECHNICAL ASSISTANCE TO COMPONENT 1.
INSTITUTIONAL STRENGTHENING OF THE
DGP
CS 2017-374-
COM ADMINISTRATIVE
MIRTHA CONCEPCIÓN
RODRÍGUEZ 17
COMMUNICATIONS SUPPORT IN ALL
ACTIVITIES RELATED TO OPEN
GOVERNMENT PROMOTED BY THE
DEMOCRACY & GOVERNANCE PROGRAM
CS 2017-390-
C1 COMPONENT 1
FRANCISCO DANIEL
VERGARA PÁEZ 12-13-14
STRATEGIC ADVISORY SERVICES FOR THE
DEMOCRACY & GOVERNANCE PROGRAM –
JUDICIARY
CS-2017-405-
C3 COMPONENT 3
COORDINADORA POR
LOS DERECHOS DE
INFANCIA Y LA
ADOLESCENCIA
6 CITIZEN ADVOCACY FOR CHILDREN’S ISSUES
IN THE JUSTICE SECTOR
CS-2017-412-
C3 COMPONENT 3
CIRD COMMUNITY
FOUNDATION 3
CITIZEN ADVOCACY ON CRIMINAL ISSUES IN
THE JUSTICE SECTOR
CS-2017-416-
C3 COMPONENT 3
FERNANDO DAVID
CORDONE R. 4
CONSULTANCY TO MONITOR
DISSEMINATION EVENTS ON DEMOCRACY
AND GOVERNANCE IN DIFFERENT AREAS
56
OUTPUTS DELIVERED DURING THE FOURTH QUARTER OF YEAR 5
JULY 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS-2017-417-
C1 COMPONENT 1
VÍCTOR DE JESÚS
GÓMEZ CORRALES 3
SUPPORT CONSULTING FOR THE SFP TO
UPDATE THE MANUAL OF COMPETITIVE
SELECTION PROCEDURES
CS-2018-445-
C5 ADMINISTRATIVE
GUILLERMO
DOMÍNGUEZ BLANCO -
COSMESOFT
4 CORRECTIVE AND EVOLUTIONARY
MAINTENANCE SICEAMSO
CS-2018-452-
C5 ADMINISTRATIVE
JOSÉ MAC LONG
FARINA 3
CONSULTANCY FOR INTERNAL AUDIT OF
THE DGP
CS-2018-453-
C6 COMPONENT 2
ELIANA ALEJANDRA
RUIZ MORESCHI 3
TECHNICAL ASSISTANT FOR
COMMUNICATIONS AND PRESS
MANAGEMENT
CS-2018-454-
C4 COMPONENT 4
FRANCISCO ANTONIO
CAZAL MIÑOTIS 2
CONSULTANCY FOR THE STRATEGY OF
TRANSPARENCY & ANTICORRUPTION FUND
CS-2018-455-
C5 ADMINISTRATIVE
ASESORÍA LEGAL
CORPORATIVA S.A. 2 INSTITUTIONAL LEGAL ADVISORY SERVICES
CS-2018-461-
C4 COMPONENT 4
MERCEDES ARGAÑA
QUINTANA 1
SUPPORT FOR THE FORMULATION OF THE
PROPOSAL FOR INSTITUTIONAL
STRENGTHENING OF THE SENABICO
57
AUGUST 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS 2016-302-
C1 COMPONENT 1
MARÍA LAURA BADO
ESTIGARRIBIA 25-26
CONSULTANCY TO SUPPORT
COMMUNICATIONS TO THE CIVIL SERVICE
SECRETARIAT
CS 2016-351-
C1 COMPONENT 1
MERCEDES ARGAÑA
QUINTANA 20
TECHNICAL ASSISTANCE TO COMPONENT
1. INSTITUTIONAL STRENGTHENING OF
THE DGP
CS 2017-364-
C3 COMPONENT 3
KPB CONSULTING
GROUP 9
TECHNICAL ASSISTANCE FOR THE
REGULATIONS OF POLITICAL FINANCING
IN PARAGUAY
CS 2017-374-
COM ADMINISTRATIVE
MIRTHA CONCEPCIÓN
RODRÍGUEZ 18-19
COMMUNICATIONS SUPPORT IN ALL
ACTIVITIES RELATED TO OPEN
GOVERNMENT PROMOTED BY THE
DEMOCRACY & GOVERNANCE PROGRAM
CS-2017-405-
C3 COMPONENT 3
COORDINADORA POR
LOS DERECHOS DE
INFANCIA Y LA
ADOLESCENCIA
7 CITIZEN ADVOCACY FOR CHILDREN’S
ISSUES IN THE JUSTICE SECTOR
CS-2017-411-
C1 COMPONENT 1
ALEJANDRO LAMONACA
DOWNES 4 FULL LEVEL DEVELOPER - SCJ
CS-2017-417-
C1 COMPONENT 1
VÍCTOR DE JESÚS GÓMEZ
CORRALES 4
SUPPORT CONSULTANCY FOR THE SFP TO
UPDATE THE MANUAL OF COMPETITIVE
SELECTION PROCEDURES
CS-2017-419-
C1 COMPONENT 1
ALMA ELIZABETH
GAMARRA CANTERO 3-4-5
TECHNICAL SUPPORT FOR SECOND
MEASUREMENTS WITH THE SIGP SYSTEM
IN SEVEN INSTITUTIONS OF THE
EXECUTIVE BRANCH
58
AUGUST 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS-2017-425-
C3 COMPONENT 3
FRANCISCO DANIEL
VERGARA PÁEZ 1
ADVISORY SERVICES TO THE JUDICIARY
TO ACCOMPANY, TRANSFER CAPACITIES
AND MONITOR THE APPLICATION OF THE
SYSTEM TO MEASURE THE PRODUCTIVITY
OF FIRST-INSTANCE JUDGES
CS-2018-434-
C3 COMPONENT 3
RODOLFO EDUARDO
BOGADO TABACMAN 5
SUPPORT TO THE CO-CREATION OF THE
NATIONAL OPEN GOVERNMENT PLAN
2018/2020
CS-2018-442-
C4 COMPONENT 4
MARÍA ESTHER CABRAL
TORRES 2
TRAINING COURSE FOR TUTORS OF
VIRTUAL COURSES FOR CEAMSO
CS-2018-445-
C5 ADMINISTRATIVE
GUILLERMO DOMÍNGUEZ
BLANCO - COSMESOFT 5
CORRECTIVE AND EVOLUTIONARY
MAINTENANCE - SICEAMSO
CS-2018-446-
C4 COMPONENT 4
MARÍA ESTHER CABRAL
TORRES 2-3
DEVELOPMENT OF MULTIMEDIA SUPPORT
MATERIALS FOR VIRTUAL COURSES AND
SUPPORT TO SPECIALISTS FOR
GENERATION OF THE VIRTUAL COURSES
OF CEAMSO
CS-2018-449-
C5 ADMINISTRATIVE
BRENDA CRISTEL
CASASNOVAS ÁLVAREZ 4-5
ADMINISTRATION AND FINANCE
ASSISTANT
CS-2018-450-
C4 COMPONENT 4
GUILLERMO ADRIAN
MILTOS 4
TECHNICAL ASSISTANT FOR THE
INSTITUTIONAL STRENGTHENING
COMPONENT OF CEAMSO
CS-2018-452-
C5 ADMINISTRATIVE JOSÉ MAC LONG FARINA 4-5
CONSULTANCY FOR INTERNAL AUDIT OF
THE DGP
59
AUGUST 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS-2018-454-
C4 COMPONENT 4
FRANCISCO ANTONIO
CAZAL MIÑOTIS 3
CONSULTANCY FOR THE STRATEGY OF
THE TRANSPARENCY & ANTICORRUPTION
FUND
CS-2018-455-
C5 ADMINISTRATIVE
ASESORÍA LEGAL
CORPORATIVA S.A. 3
INSTITUTIONAL LEGAL ADVISORY
SERVICES
CS-2018-456-
C3 COMPONENT 3
YENY VICTORIA
VILLALBA FERREIRA 2-3
DEVELOPMENT OF CRITERIA AND
WEBSITE OF THE DEMOCRACY &
TRANSPARENCY NETWORK
CS-2018-457-
C4 COMPONENT 4
JULIETA GUADALUPE
BARRIOS BENÍTEZ 2
SUPPORT FOR THE IMPLEMENTATION OF
AN INNOVATION PLAN IN THE PUBLIC
AND PRIVATE SECTORS
CS-2018-458-
C4 COMPONENT 4 ECOBRAND S.R.L. 2-3-4-5-6
SUPPORT FOR INSTITUTIONAL
POSITIONING OF CEAMSO
CS-2018-459-
C5 ADMINISTRATIVE CB SOLUTIONS S.R.L. 1
TECHNICAL SUPPORT FOR THE GENERAL
ADMINISTRATION OF CEAMSO’s IT
INFRASTRUCTURE
CS-2018-460-
C4 COMPONENT 4
MARÍA LOURDES
BREUER MOJOLI 3-4
JURIDICAL STRUCTURING FOR THE
TRANSPARENCY & ANTICORRUPTION
FUND BASED ON A TRUST ARRANGEMENT
CS-2018-462-
C3 COMPONENT 3 EXTERNAL SUPPLIER 1
DEVELOPMENT OF TOOL TO MEASURE
THE SOCIAL COST OF CORRUPTION AND
IMPUNITY
CS-2018-463-
C5 ADMINISTRATIVE
ELIANA ALEJANDRA
RUIZ MORESCHI 1 PROGRAM MANAGEMENT ASSISTANT
60
AUGUST 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS-2018-464-
C1 COMPONENT 1
ENRIQUE NÉSTOR SOSA
ARRÚA 1-2
TECHNICAL ASSISTANCE TO THE DNCP TO
PROVIDE TRAINING ON CONTRACT
EXECUTION
CS-2018-465-
C1 COMPONENT 1 EXTERNAL SUPPLIER 1
SUPPORT TO STRENGTHEN PERSONNEL
MANAGEMENT IN THE JUDICIARY
CS-2018-468-
C3 COMPONENT 3 EXTERNAL SUPPLIER 1
SPECIALIST TO PROVIDE TRAINING TO
THE TRANSPARENCY NETWORK
61
SEPTEMBER 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS 2016-351-
C1 COMPONENT 1
MERCEDES ARGAÑA
QUINTANA 21
ADVISORY AND TECHNICAL
ASSISTANCE TO COMPONENT 1.
INSTITUTIONAL STRENGTHENING OF
THE DGP
CS 2017-374-
COM ADMINISTRATIVE
MIRTHA CONCEPCIÓN
RODRÍGUEZ 20
COMMUNICATIONS SUPPORT IN ALL
ACTIVITIES RELATED TO OPEN
GOVERNMENT PROMOTED BY THE
DEMOCRACY & GOVERNANCE
PROGRAM
CS-2017-425-
C3 COMPONENT 3
FRANCISCO DANIEL
VERGARA PÁEZ 2-3
ADVISORY SERVICES TO THE
JUDICIARY TO ACCOMPANY, TRANSFER
CAPACITIES AND MONITOR THE
APPLICATION OF THE SYSTEM TO
MEASURE THE PRODUCTIVITY OF
FIRST-INSTANCE JUDGES
CS-2018-449-
C5 ADMINISTRATIVE
BRENDA CRISTEL
CASASNOVAS ÁLVAREZ 6
ADMINISTRATION AND FINANCE
ASSISTANT
CS-2018-450-
C4 COMPONENT 4
GUILLERMO ADRIAN
MILTOS 5
TECHNICAL ASSISTANT FOR THE
INSTITUTIONAL STRENGTHENING
COMPONENT OF CEAMSO
CS-2018-455-
C5 ADMINISTRATIVE
ASESORÍA LEGAL
CORPORATIVA S.A. 4
INSTITUTIONAL LEGAL ADVISORY
SERVICES
CS-2018-457-
C4 COMPONENT 4
JULIETA GUADALUPE
BARRIOS BENÍTEZ 3
SUPPORT FOR THE IMPLEMENTATION
OF AN INNOVATION PLAN IN THE
PUBLIC AND PRIVATE SECTORS
CS-2018-463-
C5 ADMINISTRATIVE
ELIANA ALEJANDRA RUIZ
MORESCHI 2 PROGRAM MANAGEMENT ASSISTANT
62
SEPTEMBER 2018
CONTRACT COMPONENT CONSULTANT OUTPUTS THEME OF THE CONSULTANCY
CS-2018-464-
C1 COMPONENT 1
ENRIQUE NÉSTOR SOSA
ARRÚA 3-4
TECHNICAL ASSISTANCE TO THE DNCP
TO PROVIDE TRAINING ON CONTRACT
EXECUTION
CS-2018-468-
C3 COMPONENT 3 EXTERNAL SUPPLIER 2
SPECIALIST TO PROVIDE TRAINING TO
THE TRANSPARENCY NETWORK
CS-2018-469-
C1 COMPONENT 1
FRANCISCO DANIEL
VERGARA PÁEZ 1
STRATEGIC ADVISORY SERVICES FOR
THE DEMOCRACY & GOVERNANCE
PROGRAM – JUDICIARY
CS-2018-470-
C3 COMPONENT 3
RESEARCH FOR
DEVELOPMENT - ID 1
IMPLEMENTATION OF THE ACTION
PLAN OF THE DEMOCRACY &
TRANSPARENCY NETWORK
CS-2018-473-
C1 COMPONENT 1 ICED 1-2
CONSULTANCY TO EXPAND THE
IMPLEMENTATION OF A MANAGEMENT
MODEL OF THE JUDICIAL OFFICES OF
CIVIL AND COMMERCIAL FIRST-
INSTANCE COURTS
63
RECORD OF CHANGES TO THE CONTRACTS SIGNED -4th Quarter Year 5 (July-August-September/2018)
Contra
ct No.
Co
mpo
nent
Supplier Description of the
Activity
Initial
Amount
Original
Term
Modif.1 Modif.2 Modif.3 Modif.4
1 CS
2016-
280
C3
UNIÓN
INDUSTRIA
L
PARAGUAY
A - UIP
Citizen advocacy for
legislative reforms
promoting integrity.
Gs.
372,499,000
From
06/07/2016
to
02/06/2017
New End Date:
05/06/2017
In force as of:
06/05/2017
New End Date:
06/30/2017
In force as of:
05/04/2018
New End Date:
09/29/2017
In force as of:
06/30/2017
New End Date:
04/20/2018
In force as of:
09/12/2017
Modif. 5 Modif. 6
New End Date:
06/20/2018
In force as of:
04/13/2018
Final Amount:
No change
New End Date:
09/28/2018
In force as of:
06/20/2018
Final Amount:
No change
3 CS-
2017-
410
C1 KONECTA
S.A.
“Strengthening of the
civil service career with a
view to Transparent and
Equitable Competitive
Selection Procedures.
Development and
installation of an IT tool
in the Ministry of
Finance and in the
Supreme Court of
Justice”
Gs.
126,750,000
From
08/07/2017
to
01/22/2018
New End Date:
04/30/2018
In force as of
27/12/2017
Final Amount:
No change
New End Date:
06/29/2018
In force as of
04/24/2018
Final Amount:
No change
New End Date:
In force as of
Final Amount:
No change
New End Date:
09/28/2018
In force as of
08/31/2018
Final Amount:
No change
2 CS
2016-
302
C1
María Laura
Bado
Estigarribia
Consultancy to support
communications to the
Civil Service Secretariat
(SFP)
Gs.
215,900,000
From
08/01/2016
to
07/31/2018
New End Date:
No change
In force as of
11/01/2017
Final Amount:
No change
New End Date:
No change
In force as of
11/01/2017
Change of
Component and
Supervision
New End Date:
No change
In force as of
11/09/2017
Reason for
Modif.3
New End Date:
08/30/2018
In force as of:
31/07/2018
Change of Price:
Plus (+)
Gs. 977,500
64
From
Communication
to C1.
Incorporation
of new
activities and
sub-activities
and elimination
of another one,
in order to
adapt DGP
requirements in
this stage.
Final Amount:
Gs 216,877,500
Modif.5
New End Date:
11/30/2018
In force as of
09/28/2018
Final Amount:
No change
4
CS-2017-412-
C3
COMMUNI
TY
FOUNDATI
ON
CENTER
OF
INFORMAT
ION &
RESOURCE
S FOR
DEVELOPM
ENT - CIRD
“Citizen advocacy for
children’s issues in the
Justice Sector”
Gs.
285,000,000
From
09/11/2017
to
21/05/2018
New End Date:
07/31/2018
In force as of
05/21/2018
Final Amount:
No change
New End Date:
10/31/2018
In force as of
07/31/2018
Final Amount:
No change
65
5 CS
2017-
420-
Ad
m
(C5)
ERNST &
YOUNG
AUDITORS
AND
BUSINESS
ADVISORS
PARAGUAY
Independent Audit on the
accounting statement,
prepared by THE
CONTRACTOR for the
funds of USAID Program
No. 526-A-13-00003 -
"Democracy &
Governance", for the 12-
month period from
January 1, 2017 to
December 31, 2017.
Gs.
170,000,000
From
11/01/2017
to
06/30/2018
New End Date:
10/30/2018
In force as of
06/26/2018
Final Amount:
No change
6 CS-
2017-
425
C3
FRANCISC
O DANIEL
VERGARA
PÁEZ
“Advisory services to
the Judiciary to
accompany, transfer
capacities and monitor
the application of the
system to measure the
productivity of first-
instance judges”
Gs.
25,200,000
From
12/01/2017
to
06/29/2018
New End Date:
09/28/2018
In force as of
28/06/2018
Final Amount:
No change
7 CS
2017-
442
C4
MARÍA
ESTHER
CABRAL
TORRES
Training course for tutors
of virtual courses for
CEAMSO Gs. 3,000,000
From
03/06/2018
to
05/07/2018
New End Date:
08/10/2018
In force as of
05/04/2018
Final Amount:
No change
New End Date:
08/31/2018
In force as of
08/03/2018
Final Amount:
No change
8 CS
2018-
451-
C1
Institute of
Studies for
the
consolidation
of the Rule of
Law - ICED
“Consultancy to design a
joint task force of the
Judiciary and the Public
Prosecutor’s Office and
two protocols: a) Best
practices for sentencing
courts; and b) Best
practices for criminal
courts of appeal”
Gs.
162,450,000
From
04/02/2018
to
09/12/2018
New End Date:
11/15/2018
In force as of
06/05/2018
Final Amount:
No change
66
Reference: The shaded boxes indicate the changes of the 4th Quarter – Year 5 of the DGP (July-August-September/2018)
9 CS
2018-
456-
C3
YENY
VICTORIA
VILLALBA
FERREIRA
“Consultancy to develop
criteria and website of
the Democracy &
Transparency Network”
Gs.
12,000,000
From
05/21/2018
to
07/23/2018
New End Date:
09/30/2018
In force as of
07/23/2018
Final Amount:
No change
10 CS-
2018-
458-
C4 ECOBRAND
S.R.L.
“Consultancy to support
the institutional
positioning of
CEAMSO”
Gs.
17,500,000
From
06/01/2018
to
08/06/2018
New End Date:
In force as of
Final Amount:
No change
67
FINANCIAL SUMMARY
TABLE 1
DGP EXPENDITURE PER LINE-ITEM - FOURTH QUARTER YEAR 5
Budget Category Total Accumulated to September 2018
Gs.
Expenditures July 2018 Gs.
Expenditures August 2018 Gs.
Expenditures September 2018
Gs.
Total Quarter Gs
Total Accumulated to September 2018
Gs.
1. Salaries 20,772,160,365.00
164,108,735
416,890,257
284,717,456 865,716,448 21,637,876,813.00
2. Fringe & Benefits 4,538,690,067.00
26,977,093
31,952,577
42,080,886 101,010,556 4,639,700,623.00
3. Labor Cost 25,310,850,432.00
191,085,828
448,842,834
326,798,342 966,727,004
26,277,577,436.00
4. Other Direct Cost 77,650,225,337.00
305,549,770
1,256,455,410
232,478,812 1,794,483,992
79,444,709,329.00
4.a. Travel 1,710,067,298.00
4,181,818
14,659,902
11,609,700 30,451,420 1,740,518,718.00
4.b. Equipment 1,166,038,196.00
6,575,000
-
- 6,575,000 1,172,613,196.00
4.c. Supplies 206,096,784.00
-
7,150,000
- 7,150,000 213,246,784.00
4.d. Communications 6,060,170,629.00
35,952,089
24,192,417
30,382,050 90,526,556 6,150,697,185.00
4.e. Contractual 64,763,443,558.00
196,076,346
1,095,293,726
146,516,564 1,437,886,636 66,201,330,194.00
4.f. Other 3,744,408,872.00
62,764,517
115,159,365
43,970,498 221,894,380 3,966,303,252.00
TOTAL 102,961,075,769.00
496,635,598.00
1,705,298,244.00
559,277,154.00 2,761,210,996 105,722,286,765.00
68
Table 1 shows the expenditures of the Democracy & Governance Program in the fourth quarter of Year 5.
The Salaries line-item of this quarter is lower than the previous quarter because, as of April 2018, the wages of staff members who left the institution,
due to the budget cut, were no longer paid. In August, expenses under Salaries were higher than in the previous month, because the July and August
wages of the DGP Chief of Party were paid in this month.
The Contractual line-item increased in August due to payment to the KPB consulting firm for output No. 9, final delivery of the "Political Financing
Consultancy" carried out and satisfactorily completed by said consulting firm. In August 2018, the line-item Other increased considerably due to
payment of the rent of the Program’s office and of the apartment of the DGP Chief of Party.
69
TABLE 2
DGP ACCUMULATED EXPENDITURE TO SEPTEMBER 2018 - COMPARATIVE VERSUS APPROVED BUDGET
Budget Category Total Accumulated to September 2018
Gs.
Total Accumulated to September 2018
USD
Budget Accumulated to September 2018
USD
Total Spent vs. Budgeted to
September 2018 (%)
1. Salaries
21,637,876,813
4,069,935.34
4,414,691
92.19
2. Fringe & Benefits
4,639,700,623
874,809.01
1,201,546
72.81
3. Labor Cost
26,277,577,436
4,944,744.35
5,616,237
88.04
4. Other Direct Cost
79,444,709,329
14,900,088.47
15,825,637
94.15
4.a. Travel
1,740,518,718
324,899.22
348,608
93.20
4.b. Equipment
1,172,613,196
254,278.36
331,329
76.74
4.c. Supplies
213,246,784
41,464.89
130,703
31.72
4.d. Communications
6,150,697,185
1,171,037.76
1,278,452
91.60
4.e. Contractual
66,201,330,194
12,347,928.44
12,966,741
95.23
4.f. Other
3,966,303,252
760,479.80
769,804
98.79
TOTAL
105,722,286,765
19,844,832.82
21,441,874
92.55
70
Table 2 shows that the labor cost accumulated to June 2018 is below the budget as several staff members left the institution recently, and the budget
has not been adjusted yet.
Total expenses accumulated to the fourth quarter of Year 5 reached 92.55% vs. the Budget accumulated to that date, considerably less than previous
quarters because, in late September 2018, USD 500,000 was allocated to support the Ministry of Finance (Department of Taxation) to fight against
tax evasion and tax fraud. This amount will only be used in Year 6 of the DGP, whereby the percentage of what has been executed versus what was
budgeted under the Contractual line-item declined at the end of this quarter.
71
TABLE 3
ACCRUED TO NOVEMBER 2018
Line-item Total Budget
USD
Total obligated to
date USD
Accumulated expenses -
September 2018 USD
Expenses October
2018 USD
Expenses November 2018 USD
Total Expenditures
and Expenditures
Accrued to November 2018 USD
Balance to November 2018 USD
A B C D E = (B+C+D) F = (A-E)
1. Salaries
3,527,745
4,414,691
4,069,935
51,570
51,570
4,173,075
241,616
2. Fringe & Benefits
954,923
1,201,546
874,809
4,601
4,601
884,012
317,534
3. Labor Cost
4,482,668 5,616,237
4,944,744
56,171
56,171
5,057,087
559,150
4. Other Direct Cost
19,954,404
15,825,637
14,900,088
184,226
184,687
15,269,001
556,636
TOTAL
24,437,072
21,441,874
19,844,833
240,398
240,858
20,326,088
1,115,786
Table 3 shows the accumulated expenses of the DGP to September 2018. It also shows estimates for October and November 2018 in order to present
the short-term position.
72
SUCCESS STORIES
More than 600 participants in meetings with candidates to the Lower Chamber
One of the challenges to strengthen democracy in Paraguay is overcoming patronage practices in the
electoral scenario of the country. Although it is a complex issue, there is a mechanism to overcome it by
promoting spaces for information sharing between voters and the candidates contending for electoral
positions. It is in this context that the Democracy & Governance Program of the United States Agency for
International Development (USAID/Paraguay), implemented by the Center for Environmental and Social
Studies (CEAMSO), organized a series of meetings with candidates to the Lower Chamber in several cities
of the country, in view of the general elections to be held on April 22.
The initiative was promoted jointly by CEAMSO
and the Center of Information & Resources for
Development (CIRD) for citizens to exercise their
right to an informed vote, taking into account the
proposals of the candidates on key issues to
strengthen democracy in Paraguay. The cycle was
called #EncuentroConCandidatos (“#MeetingThe
Candidates”) and was held in seven cities: Ciudad
del Este, Encarnación, Villarrica, Caacupé,
Asunción, Itauguá and Villa Hayes. In total 29
candidates to the Lower Chamber, 26 men and 3
women, discussed their proposals for transparency
in public management, anti-corruption, impunity
and political financing. The candidates of the
political parties answered questions on
transparency, anti-corruption, impunity and
political financing. This was followed by a discussion on the answers to the questions made by the public.
About 640 participants attended, and even more followed the meetings on Facebook Streaming, reaching
more than 9,000 views, and also through live broadcasts on community radios. Attendees valued the
opportunity to listen to the ideas of the candidates. For example, Verónica López, member of the parent’s
committee of a local school in Ciudad del Este, stated that the activity allowed them to learn about proposals
that are important to citizens. “It was very positive because we learned about the different realities and
outlooks of the candidates,” she said. For his part, Luis Paniagua, member of civil society in Encarnación,
valued the opportunity to listen directly to the answers of candidates without intermediaries. “It is important
to attend because we listen to the opinion of the candidates and we can see their flaws at the time of
The candidates also valued the opportunity to
present their proposals to citizens.
(Photo: Belén Peña/CEAMSO).
73
The three
workshops to
co-create Open
Government
with high
degree of
interest and
participation.
Photo: Belén
Peña/CEAMSO
answering our questions, we can see their reaction and sincerity. It’s not the same when they describe their
proposals on a video because videos can be edited,” he explained.
Citizen participation increases with Open Government
The scarce instances of citizen participation have been a constant concern of civil society. Hence, the
channel to co-create the Open Government is extremely important for the development of action plans for
initiatives on transparency, accountability and citizen participation.
The Democracy & Governance Program of USAID/Paraguay, implemented by CEAMSO, supported the
Technical Planning Secretariat in the coordination of the co-creation process of the Fourth Open
Government Action Plan (2018-2020). For this purpose, we sought the involvement of different civil society
organizations, government and other sectors.
The process began with the call open to all the public, and addressed especially to the institutions, expressly
requesting the submittal of proposals for actions to be duly discussed and analyzed in the different spaces.
Two rounds of in-person workshops and virtual discussion spaces were organized (a virtual platform and
WhatsApp groups), receiving 182 proposals for actions on Open Government to be included in the
document.
The participation of the different sectors: organized civil society, citizens in general, the private sector,
academia and the State, in the co-creation of the action plans has increased steadily as of the first plan: 90
people participated in three working groups to define the First Open Government Action Plan (PAGA 2012-
2014); 222 people participated in two working groups to define the second PAGA (2014-2016),;while 609
people participated in eight working groups to define while in the third PAGA (2016-2018). The current co-
creation process includes 1054 in-person participants in 31 working groups, and 1092 virtual participants
(WhatsApp).
“We are generating the culture of participation in Paraguay. We must leave behind the times and attitudes
inherited from the dictatorship, of not being critical and lowering our heads. This exercise of participating
helps us make the best decisions, and if they are not the best decisions, then let the responsibility be shared
74
by the government and civil society,” said Cristhian Parra, a social informatics researcher of the
Universidad Católica de Asunción, who participated in the workshops and presented four proposals on the
use of technology and public information to foster informed citizen participation in public matters.
More citizens and institutions began joining the co-creation of the Fourth PAGA. An additional body
participated for the first time in the co-creation of the third PAGA: the Comptroller General’s Office, while
another two State bodies joined in the process of the fourth PAGA: the Legislative Branch and the Judiciary,
in addition to the Attorney General’s Office, the Jury for the Prosecution of Magistrates, the National
Mechanism for the Prevention of Torture and the Ombudsman's Office. These agencies will participate in
the Fourth PAGA with concrete actions, binding them to improve transparency, accountability and citizen
participation in their own procedures.
Regarding the commitments, the first PAGA 2012-2014 contemplated 15 commitments, the second PAGA
2014-2016 included 9 in total, the third PAGA, now in the finalization stage, contains 10 commitments. We
expect the fourth PAGA to have approximately 20 (or a few more) commitments based on the
recommendation of the Open Government Partnership (OGP). At present, the fourth PAGA is being
evaluated and will be completed by August.
Improvement in the management of human resources and decline in the delays in judicial procedures
The delays in judicial procedures is one of the biggest obstacles to attaining an efficient justice system in
Paraguay. Procedural delays are define as non-compliance with the lawful timespans and delays with
respect to the reasonable or estimated timespan of the proceedings. However, for citizens this is tantamount
to the absence of justice in a sensible timeframe, and the main responsibility pertains to the judge, without
taking into account many other human and procedural factors that come into play.
Component 1 of the Democracy & Governance Program of USAID/Paraguay, implemented by CEAMSO:
Institutional Strengthening of Key State Entities, executed the Pilot Implementation Plan of the Management
Model of the Judicial Offices of Civil and Commercial Courts. The goal was to assess the suitability of the
DGP-proposed Management Model, the purpose of which is to reduce said delays in judicial procedures.
Through the implementation of this Pilot Plan in five courts of the capital city, we made a diagnosis of the
main causes of the delays, to then propose and implement concrete improvements.
In this regard, the Management Model of the Judicial Offices provided the necessary tools to perform the
jurisdictional task. This assistance is fundamental to manage the time required to formulate draft resolutions,
including their respective review before signing. Based on this positive experience, we recommend its
implementation in the other courts.
75
Judge Walter Mendoza explained how this project improved the management of his judicial office.
“Thanks to the support of the Program, today we have more control over the dossiers waiting for their
resolution, which is not easy bearing in mind that a court might have seven to eight thousand pending cases,”
he explained.
Specifically, the project helped us use our time and human resources more efficiently. “We looked into the
techniques of judicial officers to write draft resolutions and this helped us find out which was their true
capacity to write and interpret the judge's instructions, and also see their strengths and weaknesses and, on
that basis, make improvements”, added Mendoza.
He added that this way of working encourages judicial officers and they become more proactive in the
fulfillment of their duties and responsibilities. “We saw that the resolutions can ready in the expected time,
undermining the entrenched belief and judicial custom of first-instance courts with a backlog of cases,” he
added.
According to Judge Mendoza, judicial officers feel gratified when their draft resolutions are signed, when
they meet the timespans, generating a new enthusiasm.
Lastly he noted “the Management Model of Judicial Offices allows judges to work more closely with
officers in charge of writing the draft resolutions, know more about their situation, generate empathy and
achieve a more collaborative and fruitful work environment.”
The Pilot Plan was implemented in five courts of the capital city.