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DEMONSTRATIVE COMMUNICATION PAPER 3
conveys to others that their thoughts and feelings do not matter
and can cause a break down in
home, work, and social situations. Finally, indirectness and
lack of clarity tools of an
unsuccessful sender or receiver can causes indirect confusion
and create different
misconceptions. Lack of clarity reduces the clarity of the topic
of discussion and allows the
receiver to believe the sender is unsure of what he or she is
talking about.
Listening
Demonstrative listening requires the sender and receiver to
first decide if they are going
to listen to the message being conveyed or if they should listen
to the entire message before
giving a response. The listener needs to prepare his or herself
to hear and understand the message
and ask for clarification to avoid misunderstanding when needed.
The receiver conveys his or
her active involvement by sitting or standing in an attentive
and erect position. The sender and
receiver should sit directly face each other but not so they are
not invading one anothers
personal space also it is crucial to maintain good eye contact
as well.
Distractions the can interrupt the clarity and flow of the
message. Do not interrupt the
speaker if you have questions or need further clarification
simply write them down and ask them
when the speaker invites the receiver to ask questions. The
sender and receiver need to maintain
open lines of communication. This means listening to the speaker
without any preconceived
ideas, judgments, or prejudiced and blocking out any internal
distractions. Finally ask questions
to make sure the message has been understood and to discover why
the topic is important to the
speaker.
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DEMONSTRATIVE COMMUNICATION PAPER 5
Reference
University of Phoenix. (2011-2012). Course Design Guide.
Retrieved from University of
Phoenix, BCOM/275 website.
Effective Communication. (2013). Retrieved from
http://www.helpguide.org/mental/effective_communication_skills.htm
Measom, C. (2013). Ineffective Communication Styles.Retrieved
from
http://work.chron.com/ineffective-communication-styles-4530.html
Cheesebro, T., OConnor, L., & Rios, F. (2010).Communicating
in the work place.
Retrieved from The University of Phoenix eBook Collection
database.
