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Denise C. Green 2518 NE 11 th Terrace Gainesville, FL 32609 352-262-4018 [email protected] _____________________________________________________________________________ ________ Objective: I am confident that with my strong analytical, organizational skills and detailed oriented skills, I will bring knowledge and commitment from over 20 years of medical office skills to the University of Florida. With my focus on achieving departmental and organizational objectives I would be an asset as the Business Administration Specialist II. Education: Santa Fe College Gainesville, FL Associates of Science Degree 2011 Currently seeking Bachelor’s Degree in Healthcare Service Administration Projected to graduate Dec 2015 Employment History: Southeastern Integrated Medical Gainesville, FL 352-373-6338 April 2009 to Present Accounts Receivable Supervisor Responsibilities: Manage over a $1,000,000 in receivables for 11 Pain Management and Rehabilitation Physicians. Adjudication issues and correct claims payment errors for all insurance companies to including Medicare, Medicaid, and Blue Cross Blue Shield, Avmed, Cigna, United Healthcare. Accounts Receivable collections percentage rate is 4.3% at 120 days. Knowledge of billing for specialty physicians such as, Urology, Pain Management, Rehabilitation Medicine and Psychology. Act as liaison and facilitator from the Accounts Receivable Department to the physicians to reduce claims and contractual issues. Prepared physician credentialing packets for Medicare and Medicaid contracts. Knowledge of CPT and ICD-9 and ICD-10 guidelines. Use of LCD guideline for Medicare and Blue Cross Blue Shield guidelines for correct coding issues. Troubleshoot system errors and take corrective action on an ongoing basis. Accent Physician Specialists May 1996 to March 2009 Gainesville, FL 352-372-9414 Administrative Assistant: Organized the opening of a satellite medical office for the Audiology Department. Organized physician schedules, collected patient balance and payments for hearing aids, shipped hearing aids out for repairs. Prepared physician credentialing for all insurance companies as well as assisted in negotiating contracts with insurance companies. Organized meetings and training sessions with outside organizations. Paid Account Payables for the organization. Front Office Supervisor: Supervised the front office staff, scheduled office appointments and surgeries. Verified insurance benefits and collected patient financial responsibilities. HIPPA Coordinator, trained new employees on rules and

Denise resume 2014

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Page 1: Denise resume 2014

Denise C. Green

2518 NE 11th Terrace Gainesville, FL 32609 352-262-4018 [email protected]

_____________________________________________________________________________________

Objective: I am confident that with my strong analytical, organizational skills and detailed oriented skills, I will bring knowledge and commitment from over 20 years of medical office skills to the University of Florida. With my focus on achieving departmental and organizational objectives I would be an asset as the Business Administration Specialist II.

Education: Santa Fe College Gainesville, FL Associates of Science Degree 2011

Currently seeking Bachelor’s Degree in Healthcare Service Administration Projected to graduate Dec 2015

Employment History:Southeastern Integrated MedicalGainesville, FL 352-373-6338 April 2009 to PresentAccounts Receivable Supervisor

Responsibilities: Manage over a $1,000,000 in receivables for 11 Pain Management and Rehabilitation Physicians. Adjudication issues and correct claims payment errors for all insurance companies to including Medicare, Medicaid, and Blue Cross Blue Shield, Avmed, Cigna, United Healthcare. Accounts Receivable collections percentage rate is 4.3% at 120 days. Knowledge of billing for specialty physicians such as, Urology, Pain Management, Rehabilitation Medicine and Psychology. Act as liaison and facilitator from the Accounts Receivable Department to the physicians to reduce claims and contractual issues. Prepared physician credentialing packets for Medicare and Medicaid contracts. Knowledge of CPT and ICD-9 and ICD-10 guidelines. Use of LCD guideline for Medicare and Blue Cross Blue Shield guidelines for correct coding issues. Troubleshoot system errors and take corrective action on an ongoing basis.

Accent Physician Specialists May 1996 to March 2009 Gainesville, FL 352-372-9414

Administrative Assistant: Organized the opening of a satellite medical office for the Audiology Department. Organized physician schedules, collected patient balance and payments for hearing aids, shipped hearing aids out for repairs. Prepared physician credentialing for all insurance companies as well as assisted in negotiating contracts with insurance companies. Organized meetings and training sessions with outside organizations. Paid Account Payables for the organization.

Front Office Supervisor: Supervised the front office staff, scheduled office appointments and surgeries. Verified insurance benefits and collected patient financial responsibilities. HIPPA Coordinator, trained new employees on rules and regulations of HIPPA. Organized the policy and procedure manual and OSHA testing manual.

Armed Forces: United States Army January 1983 to June 1990 Personnel Management Specialist

Held the rank of Sergeant, top secret security clearance, awarded Army Achievement Medal and two Good Conduct Medals.

Duties stations included: Fort Dix, NJ; Fort Benjamin Harrison, IN; Fort Jackson, SC; Schofield Barracks HI; Camp Long, Korea and Fort Sheridan, IL

Skills Summary:

2014 CPT Coding Book Microsoft Excel Intergy Computer System Mircosoft Outlook ICD-9 Diagnosis Coding Book Microsoft Power Point Mysis Computer System Microsoft Word Electronic Medical Records

Personal Activities: Deaconess at Parkview Baptist Church, member of the YMCA, half marathon and triathlons, Habitat for Humanity, March of Dimes, 5 Points of Life Donor.

References: Upon Request

Page 2: Denise resume 2014