DENNIS P. BROWN 2606 Whitman Dr. – Wilmington, DE – 19808 – 302.332.6578 – [email protected] AUDIO ENGINEER & AUDIO TECHNICIAN AUDIO VISUALS ~ EVENT SUPPORT ~ VIDEO CONFERENCING Audio Technology Client Relations Technical Troubleshooting Quality Assurance Video & Audio Computer Proficiency AV Optimization Technical Support Skilled AV Technician with over 20 years of experience enhancing corporate operations. Proven experience with operating and maintaining equipment used to amplify, record, and display sound and images for various events. Ample expertise providing support to clients and customers regarding multimedia events and projects. Adept at providing in-depth knowledge of technical operations for both large and small venues. Strong knowledge and comfort with audio, video, and video teleconferencing events. Executive communicator able to recommend and advise clients on best products and services for their specific projects and events. CAREER PROGRESSION ELECTRONIC DATA SYSTEMS, HP & INSIGHT GLOBAL, WILMINGTON, DE 2000 - FEB 23 -2016 SENIOR MULTIMEDIA TECHNICIAN Principal field technician and visionary focused on technical support operations for small and large venues. Provide quality support and management for AV equipment for projects and events. Client Service: Deliver elite management of installations, design, maintenance, upgrades, and troubleshooting to ensure customer satisfaction regarding project. Project Management: Initiate setup and continuous support operations for over 1,000 seat event venues including maintenance of integrated AV/VTC rooms. Internal Support: Implement quality assurance methodologies to ensure day-to-day support of internal personnel and subsequent technical systems. Technical Training: Develop, design, and deploy AV and videoconferencing training to ensure best practices and consistency. SOUNWORKS PRODUCTIONS Wilmington, DE 1985 – 2000 LEAD AUDIO VIDEO & MULTIMEDIA ENGINEER Conceptualized, developed and founded AV Production Company to support AV events in Tri-State area. Provided high- level AV support to community for events and residential projects. Operations Management: Increased customer base by communicating recommendations and guidance regarding in-house AV requests and specifications. Systems Administration: Administered quality installation of AV equipment in both residential and commercial buildings. ***Additional experience as AV Production Technician. Information upon request. *** EDUCATION AND CERTIFICATIONS ASHFORD UNIVERSITY BACHELOR OF ARTS IN COMMUNICATION | 2005

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DENNIS P. BROWN 2606 Whitman Dr. – Wilmington, DE – 19808 – 302.332.6578 – [email protected]

AUDIO ENGINEER & AUDIO TECHNICIAN

AUDIO VISUALS ~ EVENT SUPPORT ~ VIDEO CONFERENCING

Audio Technology

Client Relations

Technical Troubleshooting

Quality Assurance

Video & Audio

Computer Proficiency

AV Optimization

Technical Support

Skilled AV Technician with over 20 years of experience enhancing corporate operations. Proven experience with operating and maintaining equipment used to amplify, record, and display sound and images for various events.

Ample expertise providing support to clients and customers regarding multimedia events and projects. Adept at providing in-depth knowledge of technical operations for both large and small venues.

Strong knowledge and comfort with audio, video, and video teleconferencing events.

Executive communicator able to recommend and advise clients on best products and services for their specific projects and events.

CAREER PROGRESSION

ELECTRONIC DATA SYSTEMS, HP & INSIGHT GLOBAL, WILMINGTON, DE 2000 - FEB 23 -2016

SENIOR MULTIMEDIA TECHNICIAN

Principal field technician and visionary focused on technical support operations for small and large venues. Provide quality support and management for AV equipment for projects and events.

Client Service: Deliver elite management of installations, design, maintenance, upgrades, and troubleshooting to ensure customer satisfaction regarding project.

Project Management: Initiate setup and continuous support operations for over 1,000 seat event venues including maintenance of integrated AV/VTC rooms.

Internal Support: Implement quality assurance methodologies to ensure day-to-day support of internal personnel and subsequent technical systems.

Technical Training: Develop, design, and deploy AV and videoconferencing training to ensure best practices and consistency.

SOUNWORKS PRODUCTIONS Wilmington, DE 1985 – 2000

LEAD AUDIO VIDEO & MULTIMEDIA ENGINEER

Conceptualized, developed and founded AV Production Company to support AV events in Tri-State area. Provided high-level AV support to community for events and residential projects. Operations Management: Increased customer base by communicating recommendations and guidance regarding

in-house AV requests and specifications.

Systems Administration: Administered quality installation of AV equipment in both residential and commercial buildings.

***Additional experience as AV Production Technician. Information upon request. ***

EDUCATION AND CERTIFICATIONS

ASHFORD UNIVERSITY

BACHELOR OF ARTS IN COMMUNICATION | 2005