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DEPARTMENT OF LABOR &DEPARTMENT OF LABOR &WORKFORCE DEVELOPMENTWORKFORCE DEVELOPMENT
RRE - EMPLOYMENT SERVICES ASSESSMENT
Interviewing Skills Interviewing Skills WorkshopWorkshop
Interviewing - What is it?
• A structured meeting between you and an employer.
• Interviewing is a skill- like riding your bike, PRACTICE makes PERFECT
Interviewing is a two-way street
• Employers are attempting to determine if you are an appropriate fit for the job and their culture
• You decide if the environment is right for you.
Types of Interviews Phone: used as an initial screen of candidates or to narrow the
pool of applicants. One-on-One: most common interview style and incorporates you
with the potential employer. Panel or Group: allows many individuals to interview you at once. Meal: used to see how you interact or function in a social setting. Second or On-site Interview: this allows one to get a tour of the
facility, meet the staff, and additional questioning from different employees and/or administration.
Pre-Interview Preparation
Always research position, company, & industry. Know yourself and be able to articulate skills,
strengths, accomplishments, and career goals. Prepare necessary materials (Copies of resume,
references, portfolio/pen, notepad or organizer, breath mints).
Ask for directions and where to park.
Arriving
Be sure to allow yourself plenty of time to arrive at your destination (you may want to conduct a dry run prior to your interview day).
Try to arrive 10-15 minutes early at the site to allow you to park, walk to the interview, use the restroom, or just gather yourself.
Greeting & Introduction
Only 1 chance to make a good 1st impression: Dress appropriately Smile Maintain eye contact Firm handshake Remain poised and
confident
Body Language: What signals are you sending?
Positive Signals Leaning forward = interest Smiling = friendly Nodding = attentive and
alert Eye contact = curious and
focused
Negative Signals Crossed arms = defensive Fidgeting hands or tapping
feet = nervous or bored Lack of eye contact =
untrustworthy Leaning back= discomfort
Types of Interview Questions
Standard / Traditional
targeting your education, work experiences, and career goals
Sample Questions Tell me about yourself? What is your greatest
strength? Weakness? Why did you choose to
interview with us? What did you like most about
your last job? Least? What are your short and long
term career goals?
Types of Interview Questions
Behavioral Questions
• These focus on your actions and/or behaviors in a previous setting.
• Past behavior provides clues to future behavior
Sample Questions Describe a time you had to
make a difficult decision? Tell me about a time you
worked under a deadline? What do you do when a team
member is not pulling his/her weight?
Think about a time you made a mistake. What did you learn from it?
Types of Interview Questions
Inappropriate or unethical questions
• Questions which probe into your private life or personal background
• Questions about your ethnicity, religion, sexual orientation, disabilities, marital status
Sample Questions How old are you? Do you have children? Do you have a
disability? What religion do you
practice?
Types of Interview Questions
Questions asked by you, the Interviewee
To determine if you are an appropriate fit for the company and position, prepare a list of questions for the interviewer
Sample Questions What type of assignments can
I expect within the first year? What do you like most about
this company? What is the biggest challenge
facing this department right now?
What skills are you looking for in this position?
What is the next course of action?
General Interview Strategies
Be prepared to talk about yourself and your experiences.
Master the art of storytelling. Provide specific and concrete examples of your
results/accomplishments. Remain positive, enthusiastic, poised, and confident
throughout the interview process.
General Interview Strategies
Remember an interview is a formal conversation--avoid filler words like “Um”, “Ah”, & “You know”.
Avoid indecisive phrases like: “I think,” “I guess,” “probably,” or “pretty good”.
Think before speaking. Avoid long verbose answers--limit your response to
1-2 minutes. If you do not hear or understand a question, ask
them to repeat or clarify it for you.
General Interview Strategies
Remain calm, relaxed, and be yourself.
Try to focus on the message you are trying to convey--NOT how well you are doing!
Dressing for Success-Men
Suit-Single or double breasted
Polished shoes Solid white shirt Conservative tie Neatly groomed hair, beard,
and mustache Avoid strong colognes,
earrings, and body piercing
Dressing for Success-Women
Pant or skirt suit Pumps with small to
medium heels Light makeup, perfume,
and jewelry Wear neutral color
hosiery
FOLLOW-UP
Ask good questions.
Thank the interviewer.
Request a business card.
Inquire about next steps in the process.
FOLLOW-UP CONT
Send a thank you note within 24 hours.
Letter may be handwritten or typed; e-mail is also acceptable.
Tailor each one to the individual.
Final Thoughts
Remember that only 15% of the success of an interview is out of your control.
Take some time to reflect… Overall, how well did I do? What went well? What steps can I take next time to improve?
Suggestions Conduct a test run the day before the interview. Practice! Practice! Practice!
Refer to the list of practice interview questions provided in the packet and jot down short answers.
Stand in front of a mirror and rehearse your answers. Schedule an appointment for a mock interview with Career
Services. Get a good night’s sleep and be well rested and alert for the
interview. Remain relaxed and be yourself!