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DEPARTMENT OF SOCIAL WORK
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE F
MASTER OF SOCIAL WORK (HR)
PA01CSHR21 Principles of Management
Learner Objectives
Understand the concept of scientific management .
Understand the current trends and practice in management in corporate
Demonstrate understanding of management principles and techniques
Unit : I Introduction to Management
Definition, Need
Nature of management,
Process of management,
Significance of management, Different levels of
management.
Managerial Skills, Types of managers,
Unit : II Development of Management thought
Introduction, Classical
Modern theories, Behavioral Approach, Quantitative School
of Management, Systems management theory, Contingency
School of Management, Quality School of Management
Modern Management Concepts
Senge:, Gary Hame
Michael Hammer, ", C. K. Prahalad, Michael E. Porter.
Unit : III Functions of Management
Planning: Introduction, Nature, Factors affecting
planning, Myths about Planning , Tools for Planning:
Importance/Need/Of Planning: Benefits of planning/
disadvantages of Planning, Steps in Planning
Function,Types of Plans, MBO
Organizing: Organizing
principles, centralization, decentralization, organization
structures,, line a
matrix, geographical, customer, virtual,
asnetworks, -
change and innovation.
Unit IV Functions of Management
Staffing: Nature and Importance
in Staffing Process: Manpower planning, Need of
Manpower Planning, Types of Recruitment, Selection,
Placement, Training, Remuneration, Concept of Knowledge
Directing: Concept , Nature/Characteristics , importance,
Role of a supe
Page 1 of 37
DEPARTMENT OF SOCIAL WORK
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE FROM: 2017-18
MASTER OF SOCIAL WORK (HR)
Semester - I
Principles of Management Credits : 3
Understand the concept of scientific management .
Understand the current trends and practice in management in corporate
Demonstrate understanding of management principles and techniques
Introduction to Management
Definition, Need and Scope, Key terms in management,
Nature of management,
Process of management,
Significance of management, Different levels of
Managerial Skills, Types of managers,
Development of Management thought
Introduction, Classical Theories: F. W. Taylor,
Modern theories, Behavioral Approach, Quantitative School
of Management, Systems management theory, Contingency
School of Management, Quality School of Management
Modern Management Concepts – Peter Drucker: , Peter
Senge:, Gary Hamel, " M Alvin Toffler, Tom Peters, "
Michael Hammer, ", C. K. Prahalad, Michael E. Porter.
Functions of Management -I
Planning: Introduction, Nature, Factors affecting
planning, Myths about Planning , Tools for Planning:
Importance/Need/Of Planning: Benefits of planning/
disadvantages of Planning, Steps in Planning
Function,Types of Plans, MBO
Organizing: Organizing – concept, name , importance,
principles, centralization, decentralization, organization
structures,, line and staff authority, functional, product
matrix, geographical, customer, virtual, - Organizations
types of network , Organizational design for
change and innovation.
Functions of Management –II
Staffing: Nature and Importance of Staffing Function, Steps
in Staffing Process: Manpower planning, Need of
Manpower Planning, Types of Recruitment, Selection,
Placement, Training, Remuneration, Concept of Knowledge
Directing: Concept , Nature/Characteristics , importance,
Role of a supervisor, Functions of a supervisor Leadership,
Credits : 3
20%
20%
20%
20%
Page 2 of 37
Motivation - Supervision and communication
Controlling: Concept: Features, nature, importance, process,
techniques, Co-ordination , Planning and Controlling
Unit V Case studies on Decision Making: 20%
Introduction to decision making, meaning, nature,
Components , steps in decision making, Decision making
Recommended Readings:
Harold Koontz & Heinz Weihrich :Essentials of Management, Tata
McGraw Hill
Principles & Practice of management: L.M.Prasad.
Management Concepts & Practices – HannaganManagement, 11/E Stephen P.
Robbins, San Diego State
University, Mary Coulter, Missouri State University – Pearson
Principles of Management – Tony Mordem, Ashgate Publishing,
Ltd
Peter Drucker, Widely recognized as the father of modern
management. "Concept of the Corporation"
Gary Hamel, author of "Leading the Revolution"
Michael Hammer, co-author of "Reengineering the Corporation" .
C. K. Prahalad, co-author of "Competing for the Future:
Breakthrough Strategies for Seizing Control of Your Industry and
Creating the Markets of Tomorrow"
Michael E. Porter, author of "Competitive Strategy: Techniques for
Analyzing Industries and Competitors"
Edgar Schein, inventor of the term "Corporate Culture"
Peter Senge, MIT professor and author of The Fifth Discipline:The Art and Practice of
the Learning Organization
Page 3 of 37
PA01CSHR22 Social Science Study for HR Professional Credits : 3
Learner Objectives
1. Understand the role of individual in the society and importance of various social
institutions and their impact.
2. Get a scientific insight about the social structure, stratification and issues related to caste,
class and gender
3. Understand the socio-economic and political factors and their impact on society.
4. The various social problems and its impact on the society, various issues and challenges.
5. Develop the clarity about social issues and challenges in the social work field.
Unit : I Sociological perspective and importance of sociology for
social work practice
20%
Contribution of thinkers - Durkheim K. Mark, Auguste
Comte, Max Weber, Talcot Parson, Mahhomad Unus.
Unit : II Individual, society, culture, Social Structure and
Functioning
20%
i. Society as system of relationships;
ii. Concept of Culture, traditions, customs, values
and norms;
iii. Socialization- meaning, theories of socialization,
process and agents; iv. Social institutions–
marriage, family, religion, education
iv. v. Social control– concept of social control,
conformity and deviance; agents of social control.
Unit : III Social Movements, Social Processes, Social Change 20%
i. Nature and characteristics of social movements;
factors contributing and restricting social
movements. Child Advocacy Campaign,
Campaign for Communal Harmony,
Environmental Movements, Literacy and Basic
Education Campaign, Women’s Movements,
Social work and social change..
ii. Concepts, processes, agents of social change and
theories of social change; Social structure and
anomy; Conflict theory, conformity and deviance;
Culture lag.
Unit IV Social Disorganization and Social Problems 20%
Page 4 of 37
i. Social disorganization: Meaning, nature and factors
responsible for social disorganization;
ii. Classification of social disorganization - individual,
family, community and societal disorganization;
Marital conflict, family violence, divorce, dowry
deaths, suicide; Superstitions; Generation gap;
Ageing; Orphan hood, destitution, child abuse,
juvenile deviance, child labour, commercial sex work
and human trafficking; Addictions and drug peddling;
Beggary; Un-employment;Squatter settlement and
slums; Caste conflicts.
Unit V Case studies on 20%
Violence against women
Human Trafficking
Ageing Issue
Recommended Readings:
1. Adinarayan, S. P. (1964) Social Psychology, New Delhi: Allied Publishers Pvt. Ltd.
2. Ali, A.F. Iman (1992) Social Stratification Among Muslim-Hindu Community, New
Delhi : Commonwealth Publishers.
3. Bhatnagar, Ved (1998) Challenges to India’s Integrity: Terrorism, Casteism,
Communalism,New Delhi: Rawat Publication.
4. Bhusan, Vidya & Sachdeva, D. R. (2000) An Introduction to Sociology, Allahabad :
Kitab Mahal.
5. Desai, A. R. (1978, Reprinted 1994) Rural Sociology in India, Bombay: Popular
Prakashan.
6. Flippo, Osella and Katy, Gardner (2003) Contraventions to Indian Sociology,
Migration Modernity and Social Transformation in South Asia, New Delhi : Sage
Publication
7. Gandhi P. Jagadish (1982) Indian Economy – some issues, Institute of Social
Sciences and Research, Vellore.
8. Madan, G.R. 2002 (revised edition) Indian Social Problems, Mumbai : Allied
Publishers Pvt. Ltd.
9. Mohanty, Manoranjan (2004) Class, Caste, Gender – Readings in Indian
Government and Politics, New Delhi : Sage Publication.
10. Puniyani, Ram (2003) Communal Politics : Facts Versus Myths, New Delhi : Sage
Publication.
11. Shah, Ghanshyam (2001) Dalit Identity and Politics: Cultural Subordination and
Dalit Challenge, New Delhi : Sage Publication.
12. Singh, Yogendra : Ideology and Theory in Indian Sociology, New Delhi : Rawat
Publication.
Page 5 of 37
PA01CSHR23 MANAGING INDIVIDUAL BEHAVIOUR
LEARNER
OBJECTIVES:
1 Understand the importance of Individual behavior in Environment.
2 Understand the concept of Recording, Relationship and
communication.
3 Understand the importance of case work.
UNIT 1. FOUNDATION OF INDIVIDUAL BEHAVIOUR
Introduction and Meaning of individual behaviour
Factors affecting individual Behaviour:
Environmental Factor
Personal factors
Psychological Factor
20%
UNIT 2. INTRODUCTION TO CASE WORK
Components of case work
Principles of case work
Process of case work
20%
UNIT 3. RELATIONSHIP AND RECORDING IN CASE WORK
Meaning and Characteristics
Purpose and Principles
Nature and techniques of recording
20%
UNIT 4. COMMUNICATION AND INTERVIEW
Communication Concept, Nature Types & Techniques of
communication.
Principles of communication
Process of Communication
Interview and its importance.
Types of Interview.
20%
UNIT 5. CASE STUDY ON INDUSTRIAL PROBLEM.
Absentisam
Individual differences culture and personality
20%
RECOMMENDED READINGS
1. Organisational Behaviour, By shakshi k.gupta
2. Organisational behaviour, Fred Luthans
3. Organisational Behaviour, L.M.Prasad
4. Social Work Profession in India, P.D.Mishra
5. Social Case work, R.K.Upadhyay
6. Principles of Management,B.S.Shah
Page 6 of 37
PA01CSHR24 MANAGING GROUP BEHAVIOUR
UNIT – I UNDERSTANDING GROUP [20%]
� Meaning & Classification of group
� Group structure
� Formal and Informal groups
� Theories of Group Formation
� Methods of integration of individual and group
UNIT – II DECISION MAKING & PROBLEM SOLVING
[20%]
� Decision Making: Concept, Types and process of Decision Making
� Group Decision Making: Concept, methods of Group Decision Making, Technique to
improve group Decision Making
� Problem Solving : Concept & Approaches for problem solving
� Group Dynamics: Concept, Definition, Need & Significance of Dynamics
UNIT – III UNDERSTANDING TEAM WORK & LEADERSHIP
[20%]
� Concept, definition, importance and types of team, characteristics of an effective team
� Cooperation & competition
� Leadership : Concept, Definition and theories of leadership ( Trait Theory,
behavioural theory, situational Theory, System Theory)
UNIT – IV CONFLICT MANAGEMENT
� Concept of Conflict Management
� Individual level Conflict: Interpersonal & intrapersonal Conflict
� Group Level Conflict: Intergroup & Intragroup Conflict
� Conflict Resolution
UNIT – V Case Study on Team work, Leadership, Conflict Management, problem-solving ,
Decision Making
[20%]
RECOMMENDED READINGS
1. Prasad L.M., Organizational Behaviour
2. K Ashwathappa 2008. Organizational Behaviour . Himalaya Publishing House,
Mumbai
Page 7 of 37
3. Pareek Uday 2007. Understanding Organizational Behaviour. Oxford University Press
4. McDermott, F. 2002 Inside Group Work: A Guide to Reflective Practice. NSW: Allen
and Unwin.
5. Alissi, A.S. (ed.) 1980 Perspectives on Group Work Practice. New York: Macmillan.n
Corey, G. 1997 Groups: Process and Practice. Pacific Grove. CA: Brooks/Cole
Publishing.
Page 8 of 37
PA01CSHR25 Social Research Methods Credits : 3
Learner Objectives
Formulate researchable questions
Define a research strategy and design a research project to answer a research question
Discuss the practice and principles of qualitative and quantitative social research s in the
social work field.
Unit : I Science & Scientific Method 20%
Science – Concept & Meaning
Meaning and characteristics of scientific method
Unit : II Social Research: Nature & Concept & Types 20%
Meaning and definition of Social Research
Nature scope and importance of Social research
Types of research: Historical, Descriptive, Analytical, Experimental,
Interdisciplinary, Participative, actionand evaluative research.
Concepts used in research: Variables, Attributes, Universe, Sample,
Hypothesis, matching, Measurement, Control
Social Research Process
Unit : III Research Design 20%
Research design: Concept, Meaning and importance of research
Design
Types of Research Design:
Experimental Design: After only, Before-After, Ex-post facto
experimental Design
Non Experimental Design: Exploratory, Descriptive and Diagnostic
Unit IV Problem Formulation and Hypothesis Testing 20%
Problem formulation: Identifying probable issues for research,
selecting specific research issue,
Formulation of objectives, clarifying the objective.
Concepts and relevance of Hypothesis formulation..
Unit V Case studies on :
Qualitative and Quantitative Research Project
Governmental and Non Governmental Research Projects on Social
Issues
Recommended Readings:
1. Kothari, C. R 2004 Research Methodology: Methods & Techniques, New Delhi, New
Age International
2. Krishnaswamy, O. R. 1993 Methodology for Research in Social
Science,Himalaya,Bombay
3. Laldas, D. K. 2000 Practice of Social Research, Jaipur: Rawat
4. Mikkelsen, Britha 2005 Methods for Development Work and Research- A New Guide
forPractitioners, New Delhi : Sage publication
5. Ramchandran, P. 1968 Social Work Research and Statistics, Bombay : Allied
Publishers
6. Rubin, Allen & Babbie Earl 1968 Research Methods for Social Work, USA
Wadsworth, West,Brooks/Cole and Schirmer
Page 9 of 37
PA01CSHR26 Fieldwork Practicum (New)
(With effect from : June 2017)
Credits : 8
Unit Description in detail Weightage
(%)
Basic Text & Reference Books : ----
PA01SSHR21 Skill Laboratory Credits : 2
Unit Description in detail Weightage
(%)
Basic Text & Reference Books : ----
DEPARTMENT OF SOCIAL WORK
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE F
MASTER OF SOCIAL WORK (HR)
PA02CSHR21
LEARNER
OBJECTIVE
1. Understand the
2. Discuss the Concept of Disinvestment, Privatization and
economic Reform and role of Public sectors units in Business
and Hrm.
3. Get familiar with the use of corporate Governance
UNIT 1. Business environment and
Types Of environment : Internal environment & External
Environment, Micro and Macro
Nature and Scope of Business
Nature of Business Ethics and Sources of Ethics
Case study related to Business ethics.
UNIT 2. Political & Government En
Functions of state Ideal and real state functions
Solutions of the Problems of Poverty
The Constitutional Environment. Fundamental rights. Duties,
Directive principles.
UNIT 3. Disinvestment of Public Enterpr
Concept and Methods of Disinvestment , emergence of
Disinvestment Policy
Critique Of disinvestment
Methodology for Disinvestment
Changing Profile of PSU’s.:
Evolution of Public sectors in India
Role of Public sector in India.
Shortcomings of
UNIT 4. Privatization & Economic Reforms
Meaning and Scope of Privatization
Concept of De Regulation and De Reservation
Economic Reform in India : Fiscal Policy and industrial reform
Review of 55 years planning in India
Accomplishmen
UNIT 5. Case Study on Corporate GovernanceRECOMNENDED READINGS
• Aswathappa (Himalaya)
• Prasad L.M. - Organizational Behavior & Principal of Management.
• S Chand, Ruddar Datt, K.P.M.Sundharam
• Ashwani Mahajan
• A.N.Agrawal - Problems of Development and Planning (New age international
Publication).
Page 10 of 37
DEPARTMENT OF SOCIAL WORK
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE FROM: 2017-18
MASTER OF SOCIAL WORK (HR)
Syllabus - IIst Semester
BUSINESS AND HRM
1. Understand the importance of Business Environment
2. Discuss the Concept of Disinvestment, Privatization and
economic Reform and role of Public sectors units in Business
3. Get familiar with the use of corporate Governance
Business environment and Business Ethics
Types Of environment : Internal environment & External
Environment, Micro and Macro
Nature and Scope of Business
Nature of Business Ethics and Sources of Ethics
Case study related to Business ethics.
Political & Government Environment
Functions of state Ideal and real state functions
Solutions of the Problems of Poverty
The Constitutional Environment. Fundamental rights. Duties,
Directive principles.
Disinvestment of Public Enterprises
Concept and Methods of Disinvestment , emergence of
Disinvestment Policy
Critique Of disinvestment
Methodology for Disinvestment
Changing Profile of PSU’s.:
Evolution of Public sectors in India
Role of Public sector in India.
Shortcomings of Public Sectors
Privatization & Economic Reforms
Meaning and Scope of Privatization
Concept of De Regulation and De Reservation
Economic Reform in India : Fiscal Policy and industrial reform
Review of 55 years planning in India
Accomplishment of Planning
Case Study on Corporate Governance
Aswathappa (Himalaya) - Essentials of Business Environment.
Organizational Behavior & Principal of Management.
S Chand, Ruddar Datt, K.P.M.Sundharam - Indian Economy, 61th Revised Edition.
Ashwani Mahajan - Indian Economy.
Problems of Development and Planning (New age international
3
economic Reform and role of Public sectors units in Business
20%
The Constitutional Environment. Fundamental rights. Duties,
20%
20%
Economic Reform in India : Fiscal Policy and industrial reform
20%
20%
Indian Economy, 61th Revised Edition.
Problems of Development and Planning (New age international
Page 11 of 37
PA02CSHR22 Principles of Human Resource Management Credits : 3
Learner Objectives To develop an understanding of how to effectively manage people
To understand and carry out HR related responsibilities
To become conversant with latest trends as well as the basics of the theory of human resource
management
Unit : I Understanding Concept of Human Resource Management 20%
Human Resource Management: Definition, nature, scope and
importance, Evolution of HRM, Objectives and functions.
HRM
and its Environment.
PM & HRM: Difference between PM and HRM, Role of HR
Professional/ Manager, Qualities of successful HR.
Organization of HR Department: Structure of HR Dept., line
and staff aspects of HRM, relationship and linkages with
other functional depts.., personnel policies and principles.
Model of HRM: Fombrun model, Harvard model, Guest
model, Warwick model.
HR’s Strategic role: SHRM, HR’s role as a strategic partner
,HR’s role in executing strategy, HR’s role in formulating
strategy, HRIS, Human Capital Management, HR and
Employee Performance and Commitment, Managing global
HR
Unit : II Procurement of Human Resources 20%
Job Analysis: Nature and need of Job Analysis, steps in Job
Analysis, methods of collecting information for Job Analysis,
Quantitative Job Analysis techniques, Define Job
Descriptions,Writing JD’s, Define Job Specification, writing
JS’s.
HRP: Meaning and significance of matching right abilities to
the right job, importance of HRP, its Objectives and Process,
factors
affecting HRP, HR estimation- HR demand forecast.
Recruitment: Definition and Meaning, Need, planning of
Recruitment, Process and sources of Recruitment, recruiting
yield pyramid, study of live recruitment process, Succession
planning.
Selection: Define selection, Process of selection , types of
tests and selection, work sampling technique, test of cognitive
ability,achievement tests, situational testing.
Interview: Types Interview techniques, Designing and
conducting an effective interview, matching the candidature
to the job, Activity on Mock interview.
V Induction & Placement: Define Induction, Techniques
requisites and evaluation of induction programmer, define
placement, problems in placements
Unit : III Training, Developing, Appraising Employees and Managing
Performance.
20%
Training: Define Orientation, Definition and importance of
training, objective and needs, training process, gaps in
Page 12 of 37
training, training programme and its evaluation, analysis of
training needs, methods of training, training for special
purposes
Development: Define Development, need and importance of
development, what is management development,
EDP’s/MDP’s
Performance Management System: Define PMS, Explain self
appraisals, Performance appraisals, objectives and methods of
performance appraisals, Performance counseling,
Performance coaching, Performance Mentoring, Performance
interviews, Edward Deming’s view on PA, Legal issues
associated with PA.
Job Evaluation: Define Job evaluation, Scope and process of
JE, methods of JE
Managing Careers: Career Management process Career
planning, Career path, Career development roles, managing
promotions and transfers, types of promotion and transfer.
Unit IV Compensation and Productivity Management 20%
Wage & Salary Administration: Define reward,
compensation, wage, salary, establishing pay rates,
compensation trends, factors affecting employee
remuneration, wage and salary structure, minimum fair and
living wage, wage policy in India,preparation of salary
structure.
Benefits and Services: Nature and need of B & S, types
ofemployee B & S, fringe benefits, administration of B &
S,insurance – retirement-flexible benefits programmers.
Incentive schemes: nature of incentive schemes, scope and
type of incentive schemes, wage incentive schemes and plans
in India, team or group variable plans, incentive schemes for
operation employees, managers & executives, salespeople.
Productivity Management: Performance
productivitymanagement-through TQM, Kaizen, Quality
circles.
Unit V Case studies on :
Training practice in Corporates
Performance System in MNC
Wage and Salary
Recommended Readings:
1. Human Resource Management by Gary Dessler
2. Human Resource Management by K Aswathappa
3. Personnel Management by C.B. Mamoria
4. Human Resource Management by R.S. Dwivedi
5. Human Resource Management by L.M.Prasad
6. Recent experiences in HRD by Rao T V
7. Designing and Managing HRS by Udai Pareek
Page 13 of 37
PA02CSHR23 INTEGRATION OF HRM AND SOCIETY Credits : 3
Learner Objectives
To orient the learners to the profession of Social Work
To understand the emerging trends in social work practice
To understand Corporate Social Responsibility
To develop an understanding of workers and workplace with special emphasis on women at
workplace
Unit : I SOCIAL WORK PROFESSION 20%
Social Work : Concept, Values, Methods
Similarities between HR and Social Work Profession
Labor Welfare as a major area of Social Work Practice
Unit II EMERGING TRENDS IN SOCIAL WORK PRACTICE 20%
Industrial Social Work
Present scenario of social work practice in industries in
India.
Occupational social work in India – concept and meaning
Employee assistance program in India
Unit : III CORPORATE SOCIAL RESPONSIBILITY AND ETHICS 20%
CSR - Concept, Definitions, Models of CSR
Role of stakeholders in CSR
Unit : IV WORKERS AND WORK PLACE 20%
Characteristics of workforce,
Migration and problems of workforce,
I.L.O and recent work-a new agenda,
Social Security programmes for HIV/ Aids, Disabled
workers
Unit : V WOMEN AT WORKPLACE AND CASE STUDY 20%
Changing employment scenario
Policies governing women – National Policy for
Empowerment of Women
Vishakha Judgment - A case study
Page 14 of 37
PA02CSHR24 RESEARCH ANALYSIS AND APPLICATION Credits : 3
Learner Objectives 1To acquaint the students with methods of conducting systematic inquiry in the social science
2. To equip students with skills and knowledge needed to undertake the research project.
3. Use of Software in the basic requirement of the subject.
Unit : I Hypothesis 20%
1. Concept and significance
2. Types of Hypotheses
3. Type I and Type II Erros
4. Hypothesis Testing: Logic and Importance
Unit : II Measurement and Attitude of Scaling Technique 20%
(A) Measurement
1. Concept of Measurement
2. Levels of Measurement
3. Reliability and Validity
B. Attitude of Scaling Techniques
Concept of Scale – Rating scales viz. Likert
scales, Semantic differential scales,
constant sum scales, graphic rating scales-
Ranking scales- paired comparision and
forced comparision
Unit : III SAMPLING 20%
Purpose of sampling
Concepts relating to sampling – Population, Universe,
sampling frame and Sampling Unit.
Meaning of Probability and Non-Probability Sampling
Types of Probability and Non-Probability Sampling
Techniques and Procedures in sample selection.
Unit IV REPORTING RESEARCH 20%
Research Proposal
Research Synopsis
Research Report: Planning outline of Report, Editing for
accuracy and neatness, standard formats for referencing,
footnotes and bibliography, preparing research abstract,
dissemination of research findings.
Unit V APPLICATION OF CASE STUDY METHODOLOGY:
ILLUSTRATION FROM THE FIELD
20%
Page 15 of 37
PA02CSHR25 Communication Skills for Manager CREDIT: 3
Unit
Description in details
Weightage
1
INTRODUCTION:
Role of communication, defining and classifying communication,
purpose of communication, process of communication, importance
of communication in management, Communication and
organization, Communication and manager, communication
structure in organization &, 7 C’s of communication.
20%
2 Barriers to Communication
Concept, Nature of Barriers, gateway in communication, How to
overcome barriers?
20%
3 Being a good writer:
Managing Meetings: Agenda. Minutes, Effective Presentation
Skills: Concept. Importance,
Negotiation, Interview Techniques, Format of a Letter, Report
writing, minutes and their process
20%
4 Writing: summaries, and abstracts and technical definitions:
Objectives, Introduction, Executive Summary, Abstract Summary,
Technical Definitions, Definitions, Informal Definitions, Formal
Definition, Extended Definitions
20%
5 Communication skills for managers:
Listening skills, Writing Skills, Telephone Skills, Career Skills,
Soft Skills
20%
Reference: -KoneruAruna, Professional Communication McGraw Hill Pub. 1998, New Delhi
-Murphy Herta, Herbert W Hidderbrandt, Jane P Thomas
-Effective Business Communication, 1997, McGraw Hill
-Petit Lesikkar, Business Communication, 1994, McGraw Hill
-.Willey, Communication Skills Handbook, Summers Willey Pub. India
-Rai and Rai, Business Communication, 1999,Himalaya Publishing House, Mumbai.
-Sharma R C and Krishna Mohan, Business Correspondence and Report Writing, 1994,Tata
McGraw Hill, Delhi.
-HanegaveSatyawan, Business Communication,2008, Rishabh Publishing House, Mumbai.
- Messages: The Communication Skills Book Paperback – March 3, 2009 by Matthew
McKay PhD (Author), Martha Davis PhD (Author), Patrick Fanning (Author)
PA02CSHR26 Fieldwork Practicum (New)
(With effect from : June 2017) Credits : 8
Unit Description in detail Weightage (%)
Basic Text & Reference Books : ----
PA02SSHR21 Skill Laboratory Credits : 2
Unit Description in detail Weightage (%)
Basic Text & Reference Books : ----
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE F
(
MASTER OF SOCIAL WORK (HR)
PA03CSHR21 Organizational
Learner Objectives To prepare the students as organisational change facilitators using the knowledge and
techniques of behavioural sciences.
Case studies involving the learning from the course and to understand the applicability of OD
interventions are required to be discus
Unit : I Unit 1- Introduction to Organisation development
Concept and process; Assumptions and values underlying
Organisation development (OD); Foundations of organisation
development, Emergence of OD as an applied behavioural science;
Role of top management and organization development
practitioners.
Unit : II Organisational Diagnosis
Techniques of organisational diagn
workshops, task
diagnostic information; feeding back
diagnostic information.
Unit : III Organisational Change, Renewal, and Development
Planned change;
its implication for change; Kurt Lewin’s model of change; Force
field analysis; Change cycles
Organisational renewal and re
Creativity and innovation.
Unit IV OD Interventions:
Change agents-
with the client system; Designing interventions; Evaluating and
institutionalizing interventions; Action research; Structural
interventions- Work redesign, work modules
(QWL), Quality circles(QC); Behavioural interventions
Management by objectives (MBO), Sensitivity training,
Transactional analysis; Career planning; Inter
team building, survey feedback, Grid OD;
Techno-structural interventions
Employee involvement
Unit V Case studies with reference to
OD-HRD interface
OD in global settings
OD research and practice in perspective;
Page 16 of 37
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE FROM: 2018-19
(��� ���� �. 03/05/2017)
MASTER OF SOCIAL WORK (HR)
SEMESTER – III
Organizational Development Credits : 3
To prepare the students as organisational change facilitators using the knowledge and
techniques of behavioural sciences.
Case studies involving the learning from the course and to understand the applicability of OD
interventions are required to be discussed.
Introduction to Organisation development
Concept and process; Assumptions and values underlying
development (OD); Foundations of organisation
development, Emergence of OD as an applied behavioural science;
Role of top management and organization development
Organisational Diagnosis
Techniques of organisational diagnosis- Questionnaires, interviews,
workshops, task -forces and other methods; Collecting and analysing
diagnostic information; feeding back
diagnostic information.
Organisational Change, Renewal, and Development
Planned change; Organisational growth and
its implication for change; Kurt Lewin’s model of change; Force
field analysis; Change cycles- Power and participative types;
Organisational renewal and re –energising; Institution building;
Creativity and innovation.
Interventions:
Role, skills and styles of change agents; Relation
with the client system; Designing interventions; Evaluating and
institutionalizing interventions; Action research; Structural
Work redesign, work modules, Quality of work life
(QWL), Quality circles(QC); Behavioural interventions
Management by objectives (MBO), Sensitivity training,
Transactional analysis; Career planning; Inter-group interventions
team building, survey feedback, Grid OD;
ral interventions- Restructuring organizations,
Employee involvement
Case studies with reference to
HRD interface
OD in global settings
OD research and practice in perspective;
Credits : 3
To prepare the students as organisational change facilitators using the knowledge and
Case studies involving the learning from the course and to understand the applicability of OD
20%
development (OD); Foundations of organisation
development, Emergence of OD as an applied behavioural science;
Role of top management and organization development
20%
Questionnaires, interviews,
forces and other methods; Collecting and analysing
20%
its implication for change; Kurt Lewin’s model of change; Force
Power and participative types;
energising; Institution building;
20%
Role, skills and styles of change agents; Relation
with the client system; Designing interventions; Evaluating and
institutionalizing interventions; Action research; Structural
, Quality of work life
(QWL), Quality circles(QC); Behavioural interventions-
Management by objectives (MBO), Sensitivity training,
group interventions-
Restructuring organizations,
20%
Page 17 of 37
Challenges of OD
Recommended Readings:
French, W.L. and Bell, C.H., Organisation development, Prentice-Hall, New Delhi.
Hackman, J.R. and Senttle, J.L., Improving life at work: Behavioural science approach to
organisationalchange, Goodyear, California.
Harvey, D.F. and Brown, D.R., An experimental approach to organization development,
Prentice-Hall,Englewood Cliffs, N.J.
Hersey P., and Blanchard, H.B., Management of organisational behaviour: Utilising human
resources, PrenticeHall, New Delhi.
Pareek U., Rao, T.V. and Pestonjee, D.M., Behavioural processes in organisations, Oxford
and IBH., NewDelhi.
Kurt Lewin (1958). Group Decision and Social Change. New York:Holt, Rinehart and
Winston.
Cummings, Thomas G.; Worley, Christopher G., Organization Development & Change,
Thomson South-Western
Western, S. (2010), What do we mean by Organizational Development, Krakow: Krakow:
Advisio Press
Page 18 of 37
PA03CSHR22 Human Resource Development Credits : 3
Learner Objectives Introduce the students to the basic concepts and practices in the area of Human
Resource Development tools.
Introduce the students to the foundational frameworks in the area of organizational
psychology and their implications on designing and using some HRD tools
Enhance the knowledge of the students on application of such tools in the context
of modern HR challenges facing organizations
Unit : I Introduction to Human Resource Development 20%
Concept; Relationship between human resource management and
human resource development; HRD mechanisms, processes and
outcomes; HRD matrix; HRD interventions; Roles and
competencies of HRD professionals; Challenges in HRD.
Unit : II HRD Process 20%
Assessing need for HRD; Designing and developing effective
HRD programs; Implementing HRD programs; Evaluating
effectiveness of HRD Programs; HRD audit; HRD culture and
climate
Unit : III HRD Activities 20%
Employee development activities- Approaches to employee
development, leadership development, action learning,
assessment and development centres; Intellectual capital and
HRD;HRD mechanisms for workers; Role of trade unions;
Industrial relations and HRD; Influence of motivation on
development activities.
Unit IV HRD Applications and Trends 20%
Coaching and mentoring; Career management and development;
Employee counselling; Competency mapping; PCMM, Balanced
Score Card, Appreciative inquiry; Integrating HRD with
technology, Employer branding and other emerging trends.
Unit V Case studies with reference to 20%
HRD practices in government organisations,
manufacturing and service industries and MNCs;
International experiences of human resource development
Recommended Readings:
Werner J. M., DeSimone, R.L., Human resource development, South Western.i.
Nadler, L., Corporate human resources development, Van Nostrand Reinhold.
Mankin, D., Human resource development, Oxford University Press India.
Haldar, U. K., Human resource development, Oxford University Press India
Rao, T.V., Future of HRD, Macmillan Publishers India..
Rao, T.V., HRD Score Card 2500: Based on HRD audit, Response Books, SAGE
Publications.
Rao, T.V., Hurconomics for talent management: Making the HRD missionary
business-driven, Pearson
Curtis, B., Hefley, W. E., Miller, S. A., The people capability maturity model:
Guidelines for improving workforce, Pearson Education.
Kaplan, R.S., and Norton, D.P. 1992, The Balanced Scorecard: Measures that drive
performance, Harvard Business Review
Page 19 of 37
PA03CSHR23 Employment Law-I Credits : 3
Learner Objectives To acquaint with professional understanding of labour legislations
To acquaint the students with Legal provisions of Labour Laws in India
To develop implementation skills of various Industrial and labour laws
Unit : I Introduction to Labour Legislations 20%
Need for Labour Legislations, Indian Perspective, Labour Laws
and Rapid Changing Industrial scenario, Implementation of
Labour Laws, Role of ILO. National Labour Commissions.
Unit : II Laws on Working Conditions & Dispute 20%
The Factories Act, 1948
Industrial Dispute Act, 1947
Unit : III Laws on Wages 20%
The Minimum Wages Act, 1948
The Payment of Wages Act, 1936
The Payment of Bonus Act, 1965
The Equal Remuneration Act, 1976
Unit IV Laws on Social Security 20%
The Workmen’s Compensation Act, 1923
The Employee’s State Insurance Act, 1948
The Maternity Benefit Act, 1961
The Employee’s Provident Fund and Miscellaneous Provisions
Act, 1952
The Payment of Gratuity Act, 1972
Unit V Case studies 20%
Case discussion on Laws related to working condition, wages
and social security
Recommended Readings:
1. Industrial and Labour Law – P. L. Maliki.
2. Industrial Law – J. K. Bareja
3. Industrial & Labour Laws – S. P. Jain
4. Labour laws for Managers – B.D. Singh
5. Industrial Relations, Trade union and Labour Sinha , Pearson Publication
6. Labour and Human Resource Management Forms and Precedents, by S.D Puri
and Sundeep Puri, Snow White Pub, Mumbai (4th Edn, 2011.)
7. Labour Laws for Everyday made easy; S.D .Puri and Sundeep Puri, Snow
White Pub, Mumbai.( 3rd edn, 2011.)
Page 20 of 37
ELECTIVE COURSE
Group A
PA03ESHR21 Management Functions And Behaviour Credits : 3
Learner Objectives Introduce students about basic concepts of Management and its recent practices.
To acquaint students about different organizational structure and its processes.
To familiarise students about how to take crucial decisions in corporate with different
practical case studies.
To make them learn some managerial and leadership skills.
Unit : I Introduction to Management 20%
Meaning and nature of Management
Management Systems and Processes
Task and Responsibilities of a Professional Manager
Managerial skills
Unit : II Orgnisational Structure and Process 20%
Organisational Structure and Design
Planning Process
Centralization and decentralization
Delegation of authority and Interdepartmental
Controlling
Unit : III Decision Making 20%
Organisational Context of Decisions
Decision Making-Techniques and Processes
Management by Objectives
Unit IV Organisational Climate And Change 20%
Organisational Structure and Managerial Ethos
Management of Organisational Conflicts
Managing Change
Unit V Behavioural dynamics 20%
Leadership
Theories of Leadership
Case study on Leadership
Group Dynamic
Recommended Readings:
Management Functions & Behaviour Ms: 01 Gph Book, Saini Ak, Dinesh Verma
Principles of Management, B.S.Shah publication
Organisational Behaviour, Freud Luthans
Essentials of Management, Koontz O Donnell & Weihrich
Management, Stoner, Freeman & Gilbert
Organisational Behaviour, Stefen. P. Robbins
Page 21 of 37
PA03ESHR22 Corporate Social Responsibility Credits : 3
Learner Objectives Introduce the students to the basic concepts and practices in the area of CSR
Introduce the students to the foundational frameworks and operationalisation of CSR
Enhance the knowledge of the students policy, challenges and issues of CSR in the Indian
context
Unit : I Introduction to CSR 20%
Concept and Philanthropy & Charity’
Meaning and Importance of CSR
Evolution of CSR in India
Principles and Ethics and CSR
Unit : II Approaches of CSR 20%
The Triple Bottom-line Approach
Obstructionist
Defensive
Accommodative
Proactive
Unit : III Operationalisation of CSR 20%
CSR Provisions under Companies Act, 2013,
Companies (Corporate Social Responsibility Policy) Rules,
2014, The Role Of Business In Society -Different stakeholders,
different perspectives
Unit IV Issues in CSR 20%
Environmental and Social issues
Labour and related issues
Ethical and Governance issues
Unit V Case studies with reference to 20%
CSR – Indian Story
CSR- Global Context
Page 22 of 37
PA03ESHR23 MANAGEMENT OF HUMAN RESOURCES Credits : 3
Learner Objectives
To develop an understanding of how to effectively manage people.
To understand and carry out HR related responsibilities.
To become conversant with the latest trends in management of human resources in an
organisation.
Unit : I Human Resource Management: Context, Concept And Boundaries 20%
The Concept and Functions of Human Resource Management
Changing Role of HRM
Emerging Trends in HRM
Unit : II Maintaining & Retention Of Human Resources 20%
Socialization, Separation
HR Outsourcing
Absenteeism: Concept, causes, effects of Absenteeism, Control
over Absenteeism
Labour Turnover: Concept, causes, Measurement & effects of
Labour Turnover
Unit : III Performance management, potential assessment & compensation 20%
Competency Mapping
Performance Planning and Review
Potential Appraisal
Assessment Centers
Career Planning & Succession Planning
HR Audit
Compensation: Concept, types of Compensation, Pay Structure
Unit IV Industrial relations 20%
Industrial Relations : Concept, Definition and Importance
Laws Pertaining to Industrial Relation ( Trade Union Act,
Industrial Dispute Act)
Grievances: concept, causes of grievances and understanding of
Employees grievances, grievances settlement procedure
Discipline & Disciplinary Action: Concept, aims & objectives of
Discipline, Procedure for Disciplinary Action
Unit V Case studies on 20%
Industrial Relation
Compensation
Grievance Procedure
Recommended Readings:
Mamoria C.B. & Gankar S.V., (2008). Personnel Management- Text and Cases.
Himalaya Publishing House: Mumbai
Mamoria C.B. & Gankar S.V., (2008). Dynamics of Industrial Relations. Himalaya
Publishing House: Mumbai
Jain S.P., (2008-09). Industrial and Labour Laws. Dhanpat Rai & CO: Delhi
Gupta C.B., Human Resource Management. Sultan Chand & Sons: New Delhi
Haldar U., Human Resource Development: Oxford University Press Bhatia S K.,
(2008). Emerging HRD. Deep and Deep Publications Pvt. Ltd.: New Delhi
Page 23 of 37
PA03ESHR24 Employment Relations Credits : 3
Learner Objectives To acquaint students about industrial disputes and its Redressal machinery.
To familiarise students about grievance handling procedure and disciplinary action.
To make them learn how to develop better Employment Relations in industry with effective
case studies.
To promote the understanding of new trends in employment relations in India and Abroad.
Unit : I CONCEPTUAL FRAMEWORK OF EMPLOYMENT
RELATIONS
20%
Concept, Scope and Approaches to Industrial Relations
Evolution of Industrial Relations and Current Developments
Constitutional and Legal Framework of Industrial Relations:
Conventions, ID
Act, Trade Union Act
Unit : II TRADE UNIONISM 15%
Trade Union Development and Functions
Trade Union Structure and Recognition
Managing Trade Unions
Managerial Unionism
Employer’s Organisations
Unit : III COLLECTIVE BARGAINING 15%
Nature and Content of Collective Bargaining
Negotiation Skills
Issues and Trends in Collective Bargaining
Unit IV EMPLOYEE INVOLVEMENT 15%
Evolution, Structure and Process
Design and Dynamics of Participative Forums
Strategies for Implementing Participation
Unit V GRIEVANCE HANDLING AND DISCIPLINE 20%
Grievance Function in Industrial Relations
Conciliation, Arbitration and Adjudication
Discipline in Industry
Unit VI TRENDS IN EMPLOYMENT RELATIONS 15%
Strategic Employee Relations : Emerging Trends
Cultural Aspects of Employment Relations
Basic Text & Reference Books: Mamoria, Mamoria and Gankar, Dynamics of Industrial Relations, 2005
Contemporary Industrial Relations: A Critical Analysis by Ian Beardwell.
K. Ashwathappa. Human Resources Management and Personnel Management, 2007
Krishna Arora, 2005, Labor and Industrial Law, Manual Professional Book Publishers, New
Delhi
Page 24 of 37
PA03ESHR25 Organizational Dynamic Credits : 3
Learner Objectives To prepare the students as organisational dynamic facilitators using the knowledge and
techniques of behavioural sciences.
Case studies involving the learning from the course and to understand the applicability of OD
dynamic are required to be discussed.
Unit : I Group Dynamics 20%
Understanding Groups
Phases of Group Development
Group Cohesion and Alienation
Conformity and Obedience
Unit : II Role and Power Dynamics 20%
The Concept and Systems of Roles, Role Analysis,
Organisational Stress and Burnout, Coping with Stress and
Burnout
Bases of Power, The Process of Empowerment
Decentralisation and Delegation& Transformational
Leadership
Unit : III Organisational Dynamics 20%
Organisational Culture
Social Responsibilities of Organisations
Organisational Ethics and Values
Process of Learning Organisations.
Unit IV Inter-Organisational Dynamics 20%
Cross Cultural Dynamics
Management of Diversity
Strategic Alliances and Coalition Formation
Unit V Case studies with reference to 20%
Organisational Culture
Decentralisation process in corporate sector
Leadership practice in corporate sector
Recommended Readings:
Strategic Management & Organizational Dynamics [Paperback] Ralph D. Stacey, 2009
The Change Handbook: The Definitive Resource on Today's Best Methods for
Engaging Whole Systems [Paperback] Peggy Holman Author), Tom Devane, 2009
Process Consultation Revisited: Building the Helping Relationship (Prentice Hall
Organizational Development Series) [Paperback] Edgar H. Schein, 2007
Bateson, M.C. (1994), Peripheral Vision, New York, Harper Collins
Page 25 of 37
PA03ESHR26 Wage And Salary Administration Credits : 3
Learner Objectives Promote understanding of the nature of industrial employees wage and compensation
package, principles, regulating different components and their role in the compensation
package.
Impart skills in formulating a wage/ compensation policy and planning suitable package on
principles of equity and efficiency.
To identify the problem area and scope for rationalising wage and compensation policies.
Unit : I Introduction to Wage and Salary 20%
Concept of Wages
Theories of Wages
Types of Wages
National Wage Policy
Unit : II Introduction to Compensation 20%
Definition and Objectives of compensation
Types of compensation management
Factors influencing Compensation
Components of compensation programme
Unit : III Legal Frame Work Of Wage And Salary Administration 20%
Regulation of Minimum wages and Equal Remuneration
Law relating to payment of wages and bonus
Wage : Determination , Components and Survey
Unit IV Pay Structure –Dearness Allowance 20%
Different pay structure, pay roll management deductions,
issues involving pay increases, cost to company
compensation (CTC)
Computation of CPI, Exerceise,
Wage Incentives : Concept, Different kinds of wage
incentives plans and their application
Unit V Case studies on 20%
Wages and Compensation Management
Recommended Readings:
Wage and Salary Administration, V.V. Giri, Himalaya Publishers, 2003
Wage And Salary Administration In India, Alka Gupta, Anmol Publishers, 2000
Compensation Management, Dr. Kanchan Bhatia. Himalaya publishers.
Compensation Management, Dipak kumar Bhattacharya.
Industrial Labour Laws, S.P.Jain.
Page 26 of 37
PA03ESHR27 Human Resource Planning Credits :
3
Learner Objectives To develop an understanding of how to effectively plan work force
To understand how to carry out Human resource planning related responsibilities
To become conversant with latest trends as well as the basics of the theory of human resource
planning
Unit : I Basics Of Human Resource Planning And Strategic Plannin 20%
Introduction to HRP-Meaning Nature and importance
Factors affecting Human Resource Planning
Process of Human resource Planning
Methods of Human Resource Demand forecast and Human
Resource Supply forecast
Barriers to Human Resource Planning
Strategic Planning- Meaning, Importance and Process
Unit : II Approaches To Analysing Job 20%
Job Analysis - Meaning , Process and Methods of collecting Job
data
Job Design Approaches
Job Evaluation : Concepts and Methods
Unit : III Key HR practices 20%
Recruitment –Meaning and Process
Selection –Meaning and Process
Dislocation and Relocation of Employees
Orientation
Career and Succession Planning
Unit IV Intellectual capital accounting 20%
Human Resource Information System – Concept ,Need And
Importance
Human Resource Audit – Concept ,Need And Importance
Human Resource Accounting – Concept ,Need And Importance
Unit V Case studies on 20%
Human Resource Planning and Strategic Planning
Recommended Readings:
Page 27 of 37
PA03ESHR28 Human Resource Information System Credits : 3
Learner Objectives To create awareness in upcoming managers, of different types of information
systems.
To increase student understanding of IT and their application for human resource.
To explore the use of some common Information Systems development tools
Unit : I Introduction to Human Resource Information System 20%
Different types of computer based information systems:
Computers and Computer Based Information Systems /
Introduction to Computer
Based Information Systems -TPS/MIS/EIS/ES/DSS/OA
HRMS Planning
Human resource & HRMS
Planning an HRMS
Designing an HRMS
Software for HRMS
Hardware for HRMS
Unit : II Management Information Systems 20%
Functional Applications / Exercise
HRIS Life Cycle/HR responsibility in each phase of HRIS
development
Pre implementation stage of HRIS:
HRIS planning
HRIS expectation
HRIS cost-benefit value analysis
Getting Management support for HRIS
Limitations of computerization of HRIS
Unit : III Implementation of HRIS 20%
Tools in HRIS development
Unit IV HRIS Applications 20%
Applicant and employment management
EEO and affirmative action
Compensation
Benefits
Employee and industrial relations
Training and development
Human resource planning
OSHA
Payroll
Unit V Case studies with reference to 20%
HRIS implication in corporate sector
Page 28 of 37
Recommended Readings:
1. Rampton, G. M., Turnbull, I. J., & Doran, J. A. (1999). Human Resource
Management Systems: A Practical Approach (2nd ed.). Carswell Legal
Publications.
2. Ceriello, V. R., & Freeman, C. (1998). Human Resource Management Systems:
Strategies, Tactics, and Techniques. San Francisco, Calif: Jossey-Bass
Publishers, Pfeiffer & Company. / New York: Lexington Books.
3. Haag, S., Cummings, M. & Dawkins, J.P. (2007) Management
4. information Systems for the Information Age U.S.A.: McGraw-Hill
5. Kavanagh and Thite.(2008), Human Resource Information Systems: Basic,
Applications, and Future Directions, Sage Publications
6. Kavanagh, M. J., Gueutal, H. G., & Tannenbaum, S. I. (1990).Human Resource
Information Systems: Development and Application. Boston, Mass: PWS-Kent
Publishing Company.
7. Lederer, A. L. (Ed.). (1993). Handbook of Human Resource Information
Systems. New York: Warren, Gorham and Lamont
8. Groe. G.M., Pyle. W.J.J.J. (1996) “Information technology andHR” Human
Resource Planning 19 (1) 56 – 61.
9. Hubbard.J.C, Forcht. K.A. (1998) “Human resource information systems: An
overview of current ethical and legal issues” Journalof Business Ethics. 17 (12)
1319 – 1323.
10. Kovach, K.A, Cathgart.E.J. (1999) “Human resource informationsystems
(HRIS) Providing business with rapid data access,information exchange and
strategic advantage” Public PersonnelManagement. 28 (2) 275 – 282.
11. Targowski, A..S.; Desphande, S.P. (20001) “The utility and selection of an
HRIS,” Advances in Competitiveness Research
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE F
(
MASTER OF SOCIAL WORK (HR)
PA04CSHR21 Organisational
Unit : I Unit 1- Foundations of Organizational Behaviour
Historical Background ; Hawthorns Studies ;
Nature and critical bases of organizational behaviour ;
Organizational behavior model ;
Emerging organizations ; Information base ; total quality and
organizations.
Unit : II Global and cultural diversity:
Contemporary challenges; diversity and ethics ;
Managing diversity ;
Ethics and ethical behaviour in organizations.
Unit : III Micro- Perspective of Organizational behaviour :
Perceptual processes Impression management ;
Personality attitudes and values ;
Motivation ;Needs, Content and processes ;
Motivation performance through job design and goal setting ;
Learning processes, Reward System and Behavioural
Management
Unit IV Macro perspective of organizational Behavoiour
Communication Technology and Interpersonal Process;
Decision making ;
Organizational theory and design ;
Organizational Culture.
Unit V Case studies with reference to components of organizational
behavior
Reference 1. Luthans, Fred (1995) Organizational Behaviour (VII ed)New
Delhi : Mc Graw
2. Organizational Behavior (13th Edition) by Stephen P. Robbins
and Timothy A. Judge
3. Organizational Behaviour: Understanding and Managing Life
at Work by Gary Johns and Alan M. Saks
4. Organizational Behavior by Michael A. Hitt, C. Chet Miller,
and Adrienne Collela
Page 29 of 37
SARDAR PATEL UNIVERSITY
VALLABH VIDYANAGAR
SYLLABUS EFFECTIVE FROM: 2018-19
(��� ���� �. 03/05/2017)
MASTER OF SOCIAL WORK (HR)
SEMESTER – IV
Organisational Behaviour Credits : 3
Foundations of Organizational Behaviour
Historical Background ; Hawthorns Studies ;
Nature and critical bases of organizational behaviour ;
Organizational behavior model ;
Emerging organizations ; Information base ; total quality and
Global and cultural diversity:
Contemporary challenges; diversity and ethics ;
Managing diversity ;
Ethics and ethical behaviour in organizations.
Perspective of Organizational behaviour :
Perceptual processes Impression management ;
Personality attitudes and values ;
Motivation ;Needs, Content and processes ;
Motivation performance through job design and goal setting ;
Learning processes, Reward System and Behavioural
Macro perspective of organizational Behavoiour
Communication Technology and Interpersonal Process;
Decision making ;
Organizational theory and design ;
Organizational Culture.
Case studies with reference to components of organizational
1. Luthans, Fred (1995) Organizational Behaviour (VII ed)New
Delhi : Mc Graw -Hill
2. Organizational Behavior (13th Edition) by Stephen P. Robbins
and Timothy A. Judge
3. Organizational Behaviour: Understanding and Managing Life
at Work by Gary Johns and Alan M. Saks
4. Organizational Behavior by Michael A. Hitt, C. Chet Miller,
rienne Collela
Credits : 3
20%
20%
20%
20%
20%
2. Organizational Behavior (13th Edition) by Stephen P. Robbins
3. Organizational Behaviour: Understanding and Managing Life
Page 30 of 37
PA04CSHR22 Compensations Management Credits : 3
Unit : I Role of Compensations and Rewards in the Organisations 20%
Compensation: The Concept
Indirect Compensation
Role of Compensation
Compensation Structure
The Compensation Prograuune:Functions & Responsibilities
Corporate Compensation Policy
Issues and Current Trends
Unit : II Job Evaluations 15%
Introduction : Objectives: Principles and Advantages- Disadvantages
Methods of Job Evaluatons
Unit : III Framework of Compensations Policy 15%
Introduction
Macro Policy Framework & Micro Policy Considerations
Divergent Perspectives of Management and Labour
Unit IV Incentives 10%
Meaning and Definition
Classification of Incentives
Merits and Demerits
Pre-requisites of Effective Incentive Scheme
Incentive Systems
Wage Incentive Plans
Working of Incentive Schemes
Unit V Pay-Packet Composition 10%
The concept of Wages, Salary and Pay-Packets
Basic Wage Component of Pay Packet
Dearness Allowance Component of Pay-Packet
Payment by Result or Incentive Payment
Statutory Bonus
Allowances Fringe Benefits and Social Security
Paternalistic or humanistic consideration, Statutory requirements
Concern for security & Hazard of Industrial life
Tax considerations
Competitive consideration
Understanding the Trends of Pay-Packets
Unit VI Design of Performance linked Reward System
Significance of PLRS
Forms and Choice of Performance-linked Reward System
Steps in Designing
Issues and Trends
10%
Unit : VII Comparative Internal Compensations
Introduction
Emerging Trends
Limitations of the Job Related Compensation
Paradox of Performance Related Compensation
Compentency Based Compensation
10%
Page 31 of 37
Unit : VIII Managerial Compensations
Recent trends in Managerial Compensations in Indian Organisations
and MNCs
Role of HR department in Compensations Management
Reference 1. Compensation Management in a Knowledge-Based World (10th
Edition) - Hardcover (June 24, 2005) by Richard I Henderson
2. The Compensation Handbook - Hardcover (May 19, 2008) by
Lance Berger and Dorothy Berger
3. Solving the Compensation Puzzle: Putting Together a Complete
Pay and Performance System (Practical Hr Series) - Paperback (Apr.
1, 2008) by Sharon K. Koss
10%
Page 32 of 37
PA04CSHR23 Employment Law II Credits : 3
Learner Objectives 1) To understand various labor legislations prevailing in the country
2) To understand legislations pertaining to different industries
3) To understand concept and act pertaining to various labor welfare fund
Unit : I Legislations Pertaining To Different Industries (20%) 20%
The Plantations Labor Act, 1951
The Mines Act,1952
The Shops and Establishments Law
The Working Journalists and other Newspaper Employees
(conditions of Service ) and Miscellaneous Provisions Act, 1955
Unit : II Legislations Pertaining To Labor Employment 20%
The child labor (prohibition and regulation) Act,1986
Bonded labor system (abolition) Act,1
Unit : III Legislations Pertaining To Industrial Conflict and Labor Welfare 20%
The Bombay industrial relations act,1946
Non statutory bodies for conflict resolution
Concept and sources of labor welfare funds
Mica Mines Labor Welfare Funds Act,1946
Iron Ore, Manganese Ore, And Chrome Ore Mines Labor
Welfare Funds Act,1976
Limestone And Dolomite Mines Labor Welfare Fund Act,1972
Beedi Workers Welfare Funds Act,1976
Cine Workers Welfare Fund Act,1981
Unit IV Other Labor Legislations
The Employment Exchanges (Compulsory Notification of
Vacancies) Act, 1959
The Apprentices Act, 1961
Employers Liability Act
20%
Unit V Case Study
Conflict resolution through Non Statutory Machineries
Bombay Industrial Relations Act
20%
References :-
1) C. B. Mamoria and Gankar: Dynamics of Industrial Relations.
2) S. P. Jain: Industrial Labor Laws
Page 33 of 37
ELECTIVE COURSE
PA04ESHR23 Strategic Management Credits : 3
Learner Objectives
Unit : I INTRODUCTION TO STRATEGIC MANAGEMENT 20%
Definition, Nature, Scope of Strategic Management
Process Of Strategic Management
Importance Of Strategic Management
Strategic Framework
Unit : II STRATEGY FORMULATION 20%
Characteristics of environment appraisal
Environmental sectrors
Methods and techniques for organizational appraisal
Unit : III BUSSINESS LEVEL STRATEGIES 20%
Cost & Differentiation
Tactics For Business StrategIes
Business strategies for industry life cycle
Business strategy & digitalisation
Unit IV CORPORATE LEVEL STRATEGIES 20%
Expansion Strategies
Stability Strategies,
Retrenchment Strategies
Combination Strategies
Unit V STRATEGIC EVALUATION AND CONTROL 20%
Evaluation techniques for strategic control
Case study of strategic management
Page 34 of 37
PA04ESHR26 Project Management Credits : 3
Learner Objectives
Unit : I PROJECT FORMATION AND APPRAISAL 25%
Project Management - An Overview
Feasibility & Technical Analysis
Market and Demand Analysis
Economic and Financial Analysis
Formulation of Detailed Project Reports
Unit : II PROJECT PLANNING AND SCHEDULING 25%
Planning Time Scales — Network Analysis
Material and Equipment
Human Resource
Project Costing and Financing
Project Organisation
Unit : III IMPLEMENTATION AND CONTROL 25%
Project Management Information System
Material and Equipment
Human Resource
Financial Aspects
Unit IV PROJECT COMPLETION AND EVALUATION 25%
Integrated Project Management Control System
Managing Transition from Project to Operations
Project Review
Reference :
1. Project Management: A Systems Approach to Planning,
Scheduling, and Controlling, 7th Edition by Harold Kerzner
2. Breakthrough Technology Project Management (E-Business
Solutions) by Bennet P. Lientz
3. Applied Project Management: Best Practices on Implementation
by Harold Kerzner
4. Effective Project Management, 2nd Edition by Robert K. Wysocki
5. Planning, Performing, and Controlling Projects: Principles and
Applications (2nd Edition) by Robert B. Angus
Page 35 of 37
PA04ESHR25 HRM in International Settings Credits : 3
Learner Objectives 1) To understand internationalization of human resource management
2) To understand hr management practices at global level
3) To understand employment laws and labor standards in various countries
Unit : I The Internationalization of Human Resource Management 20%
The Drivers of the Internationalization of Business
The Growth and Spread of Internationalization
Different Settings of International Human Resource Management
The Development of International Human Resource
Management
Unit : II Design and Structure of the Multinational Enterprise 20%
International Organizational Design and Structure:
Designing the Multinational Enterprise
International Organizational Structure Choices
IHRM and International Organizational Design and Structure
Formal Structure and Beyond
Unit : III International Mergers and Acquisitions, Joint Ventures and
Alliances
20%
International Combinations: An Introduction
IHRM and International Mergers and Acquisitions
IHRM and International Joint Ventures
IHRM and International Alliances
Unit IV International Employment Law, Labor Standards and Ethics and
comparative IHRM
20%
The Institutional Legal Context of International Business (IB)
Establishment of Labor Standards by International Institutions
The Global Legal and Regulatory Context of MNEs
Comparative Law
The International Framework of Ethics and Labor Standards
Comparative IHRM
HRM Issues in Europe
HRM Issues in North America
HRM Issues in Asia
Unit V Case Study 20%
Case 1.1: Capitalizing on Complexity: Insights from the 2010
IBM Global Chief Executive Officer Study (US)
Case 1.2: Harry Ramsden’s goes International (UK)
Case 4.1: Comex Group: A Mexican Firm goes International
(Mexico)
Case 4.2: BCE’s Acquisition of Teleglobe International (Canada)
Case 14.1: Performance Evaluations at Indian OQT-
Pharmaceuticals(India)
Case 14.2: The Impact of HR on Innovation: A Six-Country
Comparison (Global
References International Human Resource Management Policies and
Practices for Multinational Enterprises 4th Edition Dennis
Briscoe Randall Schuler Ibraiz Tarique
Page 36 of 37
PA04ESHR28 Organizational Effectiveness & Change Credits : 3
Learner Objectives
Unit : I Organisational Effectives 20%
Definitions and Meanings
Characteristics
Models of Organisational Effectiveness
Unit : II Organisational Climate and Culture 20%
Definitions and Meanings
Characteristics of Organisational climate and culture
Differences and Similarities
Unit : III An overview of concept of organisational change
effectiveness and developments
20%
Unit IV Power and Politics : The process of empowerment 20%
Unit V Organisational learning : Creativity and Innovations 20%
Page 37 of 37
PA04ESHR24 Competency Mapping and Career Development Credits : 3
Learner Objectives To appreciate the importance of career strategies in a rapidly changing environment
To develop an awareness of various career orientations and strategies of individual career
planning
To develop an understanding in designing appropriate of competency mapping &
organizational development
Unit : I History & Origin of competency – KSA v/s Competency
Reasons for Popularity of competency – Competency & EVA,
Views Against Competency – Definitions Confusion about
Competency
20%
Unit : II Components of Competency 20%
Skill, Knowledge & Motive – Trait & Self – Concept, Iceferg
Model of Competency – Operant & Respondent Traits of
Competency, Competency models – Causes for Resistance and
Recommended Actions to Address – Delphi Technique
Competencies & Generic Indicators – 360 Degree Feedback –
HR Generic Competency Model – Supervisory Generic
Competency Model
Unit : III Competency Categories 20%
Threshold Competencies – Differentiating Competencies –
Generic or Key Competencies – Functional or Technical
Competencies – Leadership or Managerial Competencies, steps
in Developing Competency Model – Determining the objective
& scope – Clarifying implementation Goals & Standards – Crate
an Action Plan – Define Performance, Effectiveness Criteria –
Identify a Criterion Sample – Date Gathering & interim
competency Model – Finalize & Validate Competency Model
Unit IV Career Development 20%
Theoretical Foundations, Objectives ,Definition of Career
Development, Process of Career Planning
Reasonability for Career Planning & Career Development
Methods of Career development (Management) Competency
Approach to Development, Career Paths, Career Transition,
Competency Approach to Development
Unit V Innovative Employer Career Initiatives 20%
Different methods used by employer to enhance employee
career, Special issues in career development, Mentoring for
Employee Development Reference books :
Calvin S, Theories of Personality, Hall Et AI, Wiley Publication
John. W. Newstrom and Keith Davis Tata, Organizational Behavior –
Human Behavior at work, McGraw Hill, 1/e2003
Robert N Lussier, Human Relations in organizations, 6th edition,
McGrarw Hill Education
Stephen Robbins, Training in Interpersonal Skills – tips for managing
people at work, Et al, person, PHI
Udai Parek, Understanding OB, Oxford University Press
Whetten & Cameron, Development Management Skills, 7th Ed.
Pearson, PHI