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1 DEPLOYMENT MODES OF THE MiVoice Border Gateway There are four Network Profiles Choosing the correct Network Profile is key for a successful Mitel UC Deployment What is happening behind the scenes when you pick a Network Profile? What does Custom Configuration do?

DEPLOYMENT MODES OF THE MiVoice Border … · MiVOICE BORDER GATEWAY IN SERVER-GATEWAY MODE ASTRIDE THE FIREWALL ... • High degree of security through Authentication and Encryption

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1

DEPLOYMENT MODES OF THE MiVoice

Border Gateway

• There are four Network Profiles

• Choosing the correct Network Profile is key for a successful Mitel UC Deployment

• What is happening behind the scenes when you pick a Network Profile?

• What does Custom Configuration do?

2

COMMON SMB/SME DEPLOYMENT

TOPOLOGIES

SERVER-GATEWAY SERVER-GATEWAY

Carrier

Network

MBG/

Virtual MBG

Local

Users

MiVoice

Business/Virtual

MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Client

Network

Public

Internet

Carrier

Network

MBG/

Virtual MBG

2-port

Firewall

Local

Users

MiVoice

Business/Virtual

MiVoice

Business

MiCollab/

Virtual

MiCollab

Client

Network

Remote

Users

Public

Internet

3

COMMON ENTERPRISE

DEPLOYMENT TOPOLOGIES

SERVER-ONLY-DMZ-SRC SERVER-ONLY-DMZ

Carrier

Network

3-port

Firewall

Local

Users

MiVoice

Business/

Virtual MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Public

Internet

Client

Network

MBG/

Virtual MBG

DMZ

MBG/

Virtual MBG

W\SRC

Daisy-Chain

Carrier

Network

3-port

Firewall

Local

Users

MiVoice

Business/Virtual

MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Public

Internet

Client

Network

MBG/

Virtual MBG

DMZ

4

COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY AS FIREWALL IN SERVER-GATEWAY MODE

• MiVoice Border Gateway is

deployed at the network edge

and serves as the enterprise

network firewall for all voice

and data connections

• MiVoice Border Gateway

supports Teleworker Sets, SIP

Trunk, Web Proxy and Secure

Recording Connector (SRC) for

TW sets.

• Can be co-resident with MAS

• Suitable for some SMB, used

when a client firewall does not

exist.

SERVER-GATEWAY

Carrier

Network

MBG/

Virtual MBG

Local

Users

MiVoice

Business/

Virtual MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Client

Network

Public

Internet

5

COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN SERVER-GATEWAY MODE ASTRIDE THE

FIREWALL

• MiVoice Border Gateway is

deployed at the network edge and

alongside an existing firewall

• MiVoice Border Gateway supports

Teleworker Sets, SIP Trunk, Web

Proxy and Secure Recording

Connector (SRC) for remote sets.

• High degree of security through

Authentication and Encryption

• All “other” traffic allowed through

Corporate Network is handled by

the Corporate Firewall.

SERVER-GATEWAY

Carrier

Network

MBG/

Virtual MBG

2-port

Firewall

Local

Users

MiVoice

Business/

Virtual MiVoice

Business

MiCollab/

Virtual

MiCollab

Client

Network

Remote

Users

Public

Internet

6

COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ WITH 3-PORT FIREWALL

• MiVoice Border Gateway is deployed

in the DMZ alongside a 3-port

firewall

• External Teleworker endpoints

connect via the firewall to MiVoice

Border Gateway, which then initiates

a connection to the LAN via the

same firewall

• MiVoice Border Gateway supports

Teleworker Sets, SIP Trunk, and Web

Proxy

• Highest degree of security.

• Recommended Deployment

SERVER-ONLY-DMZ

Carrier

Network

3-port

Firewall

Local

Users

MiVoice

Business/Virtual

MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Public

Internet

Client

Network

MBG/

Virtual MBG

DMZ

7

7

COMMON DEPLOYMENT TOPOLOGIES MiVOICE BORDER GATEWAY IN DMZ

CHAINED WITH MBG ON LAN

• MiVoice Border Gateway is deployed in the DMZ alongside a 3-port firewall

• Second MiVoice Border Gateway is deployed on the LAN with Secure Recording Connector (SRC)

• External “Recorded” endpoints connect via the firewall to MiVoice Border Gateway, which then proxies a connection to the LAN MiVoice Border Gateway w\SRC

• MiVoice Border Gateway supports Teleworker Sets, SIP Trunk, Web Proxy

• Can be used to record both LAN and WAN sets.

SERVER-ONLY-DMZ-SRC

Carrier

Network

3-port

Firewall

Local

Users

MiVoice

Business/

Virtual MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Public

Internet

Client

Network

MBG/

Virtual MBG

DMZ

MBG/

Virtual MBG

W\SRC

Daisy-Chain

8

COMMON DEPLOYMENT TOPOLOGIES DAISY-CHAIN FOR LOCAL STREAMING

• Downstream Gateway is “Chained” to Upstream Gateway

• Reduces WAN Bandwidth

• MiVoice Border Gateway can be deployed in either DMZ or Network Edge

• Local Streaming not compatible with SRC

DAISY CHAIN FOR LOCAL STREAMING

Carrier

Network

3-port

Firewall

Local

Users

MiVoice

Business/

Virtual MiVoice

Business

MiCollab/

Virtual

MiCollab

Remote

Users

Public

Internet

Client

Network

MBG/

Virtual MBG

DMZ

MBG/

Virtual MBG

W\SRC

Daisy-Chain

Downstream

MBG

Local

Streaming

Remote

Users

9

TROUBLESHOOTING &

TRAINING

10

• One-way Audio

• Mitel SIP Trunks Not Registering

• Remote IP Phone will not Boot

Top 3 Issues

11

MiVOICE BORDER GATEWAY INTERFACE

DASHBOARD

12

MiVOICE BORDER GATEWAY INTERFACE

METRICS

13

MiVOICE BORDER GATEWAY INTERFACE

DIAGNOSTICS

14

MiVOICE BORDER GATEWAY INTERFACE

DIAGNOSTICS

15

MiVOICE BORDER GATEWAY INTERFACE

DIAGNOSTICS

16

MiVOICE BORDER GATEWAY INTERFACE

FILE TRANSFERS

17

MiVOICE BORDER GATEWAY INTERFACE

DIAGNOSTICS

18

MiVOICE BORDER GATEWAY INTERFACE

FILE TRANSFERS