62
q.'l ] 28th April 2000 Dervrr-pRCrnysrpR Distribution : Dealers + Service Dealers E Group : 88 Seruice Information Attached herewith are thregphotographs which show the correct grill and its location. The grill on the bonnbt for A/c air intake is half closed and halfop-en. The closedhalf of the grill is positioned abovethe A/C duct. This A/c duct is beneath the closed bonnet. The openhalfof thegrill occurs above water drainage tray. You are kindlyrequested to irispect the vehicles from your region, mentioned in the list. lf the vehicle/sare delivered to the customer' pleasJ insp-ect the vehicle immediately. lf the grillis found wrong, please contact us withthe details of the VlN, ' colour of the car, etc. we willthen arrange for the supply of the correct grill. Upon f ,'attending the job, related charges are to be claimed as per standard warrantv procedure. Forany queries please do nothesitate to contact us. e Passenger Car Type : E 220 CDI &E240 Page'll4 Inspection of the air intake grill As per the information received from our production department, the vehicleslisted beloware suspected to be fitted withthe intake grillfor LHDversion (i.e. opening in the grillis immediately above the tuC intake duct.) With best regards, Mercedes-Benz India Limited. .:-k:r. t_):->'-- D. Chandavarkar Divisional Manager Field Service General Manager Aftersales lEncl. : as above 3 pages t- Mercedes-Benz IndiaLimited Sector No. 15 - A Chikhali Village Pimpri Pune-4ll0l8 All rights. including reprint. reproduction or translation (also of exfacts) reserved

Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

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Page 1: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

q.'l

]

28th April 2000

Dervrr-pRCrnysrpR

Distribution : Dealers + Service Dealers EGroup : 88

Seruice Information

Attached herewith are threg photographs which show the correct grill and its location.The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed halfof the grill is positioned above the A/C duct. This A/c duct is beneath the closedbonnet. The open half of the grill occurs above water drainage tray.

You are kindly requested to irispect the vehicles from your region, mentioned in thelist. lf the vehicle/s are delivered to the customer' pleasJ insp-ect the vehicleimmediately. lf the grill is found wrong, please contact us with the details of the VlN,' colour of the car, etc. we will then arrange for the supply of the correct grill. Upon

f ,'attending the job, related charges are to be claimed as per standard warrantvprocedure.

For any queries please do not hesitate to contact us.

e Passenger Car Type : E 220 CDI &E240

Page'll4

Inspection of the air intake grill

As per the information received from our production department, the vehicles listedbelow are suspected to be fitted with the intake grill for LHD version (i.e. opening inthe grill is immediately above the tuC intake duct.)

With best regards,Mercedes-Benz India Limited.

. : -k:r .t_):->'--

D. ChandavarkarDivisional ManagerField Service

General ManagerAftersales

lEncl. : as above 3 pages

t -Mercedes-Benz India LimitedSector No. 15 - AChikhali VillagePimpriP u n e - 4 l l 0 l 8

All rights. including reprint.reproduction or translation (also of

exfacts) reserved

Page 2: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Derur.,pRCuRystpR

Service Information

Distribution : Dealers + Service Dealers c=28th Apri l 2000 Group : 88

e Passenger Car

Page2l4

List of the vehicles :

Type :E220CD l&E240

eModel

E220CDlE220CDlE240E240E240E220CDl

Comm Number

982590100982590101982590063982590064982590065982590097

Dispatch date

24.03.200024.03.200022.03.200017.03.200017.03.200021.03.200022.03.200;024,&.206007.04.2000

Chassis Number

wD821000668063630wD821000668063631wD8210061680307'11wD821006168030712wD821006l6BO3o7't3woeztooooog06gozz

Destination

MumbaiDelhiDelhiChandigarhBangaloreMurtbaiCochin 444444444444444�ifi;rEaa$o ot-Delhi ft

C 4. l . t d PL - ' t n Y r

*ut- o" -

l

wDB21 006168063651 982590121

Photographs :

View the Bonnet top grill (EPCnomenclature is "covering -ventilationScreen"). This is located above the A./Cintake-duct on the engine hogd (markedby anow). This should not be directlyopen to outside. In case this showsdirect opening then fit the grill P. No.210 880 08 05 and remove the srilloriginally fitted.

Mercedes-Benz India LimitedSector No. 15 - AChikhali VillagePimpriP u n e - 4 l l 0 l 8

AII rights. including reprint.reproduction or translation (also of

extracts) reserved

Page 3: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

t\ -

28th Apri l2000

DRrvrr-,ERCrmvsrEn

Distribution : Dealers + Service Dealers EGroup : 88

Service Information

1fr Passenger Car

Page 3/4A

Type :E220CD l&E240

e

Bonnet profileCut-section seenfrom ftontSection )O(

n xe-t

Air entry intoA/c duct

Direction of Airflow to air-conditioning system through fins onbonnet top. This is applicable for RHD vehicles.Air entry is zig-zag to avoid water entry into A/c duct.

, ,

{ " ,\

I

-f^

( - Mercedes-Benz India LimitedSector No. 15 - AChikhali VillagePimpri .P u n e - 4 l l 0 l 8

All rights, including rePrint,reproduction or translation (also of

exhacts) reserved

Page 4: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

t

DenltpRCrnysrER

Diskibution : Dealers + Service Dealers trlGroup : gg28th April2000

Service Information

e Passenger Car

Page 414

Type :E220CDt&E240

,tr'-

l1 . -

{,. Mercedes-Benz India LimitedSecror No. 15 - AChikhali VittagePimpriP u n e - 4 l l 0 l 8

All rights, including reprinr,reproducrron or translation (also of

extracb) reserved

Page 5: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Lt. Col. Reuben (Retd.)General Manager

.Cama Motors Ltd.

Service Measure - Clear reed valve inside air / water duct,w 220Accounting N6. - 83 910 31

Mercedes-Benz

M ercedes-BenzIndia LimitedA DarmlerChrYsler ComPanY

Pune. December 8. 2000

Model W 215 &

@)'

e Dear Col. Reuben,

As per the information received from DaimlerChrysler AG, onlvehicles that wereproduced up to mid-August 2000, the reed valve inside the air / water duct has tobe cleaned for dirt deposits. The hecessary worle lnStructions are enclosedhbrewith fgr your reference.

The work is to be conducted during the vehicle's next visit to the workshop and it'is not necessary to call the vehicle for this purpose alone.

Following are the chassis nos. of the affected vehicles :. r , t

. WDB 220 165 2A 084831 F\u^,.|d''Y- lt-t'

Operation text and flat rafes - Clear. reed valve inside air / water duct. . .

Ooeration No. Flat rate : .' . . , : .

o2-3i7}to1 Basis wqrk 0.2 Hr .:

A warranty/ goodwill claim for the .cost of labour/material can be submittedquoting accounting number 83 9'10 31

This service measure should be completed before the end of March' 2001

Cont . . .2

- r i N la rcedes Eenr a re r€g s le .ed t rade i re .k5 o l Da mlerChr ) -s le . AG, S t ! l t8ar l , Germany

C

t '

t service Measure'l.doc\t / t . rcedes Be i r r .d , . L T i€o p"g s re ,eo C" ce Io jpora e Or : ce 6 ;o ,ks Sec to i 1a A, Ch ikha iV i lage . Prnrpr , Pune 4 l ] 018 ( lndra)

P n o . e i ' 9 i 1 2 0 7 4 7 0 8 1 0 ,iz r l , ia .es i .g D.ec tor g caQ: t -9 ' )2a 74J72-a7 Exec ! t ,veDnac io r :1 - t !12c7 ' i7?885 l r la t ie t inS: i i9 l )2o7478222Ptadu ' r ton : \+91] '207473584

F . 3 n c e : t - , r l ) 2 0 7 4 7 8 7 4 8 , C o r p o r a t e A r i a n s 1 + t 1 ) 2 , l 7 . 1 7 3 5 9 7 , H u m a n R e s c u r c e s . { * 9 1 1 2 0 7 4 7 3 5 9 7

Page 6: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

1.

- z -

Please acknowledge receipt of this letter.

In case of any queries, please do not hesitate to contact us'

With best regards,Mercedes-Benz lndia Limited

D. ChandavarkarDivisional ManagerField Servicq

Enclosure - As above

ManagerCustomer Service

L

-J--

-/\

6

^-'r':Ashish Sa'lvi

L SeNice Measurel.doc

Page 7: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Mercedes-Benz Work Instructions

Group 54/ CODEWORT: ABLAUFVENT

sM83.'t 0-P-0002M19.09.2000

MODEL 220,215

1 Wiper tystem2 watetdefle.tor3 Ait/water duct4 Reed valve5 Rod

O2ooo copyright DaimlerchryslerAc Printed in Germany

Thii document with all it 5€ctiont ir protected under the laws o{ copyright. lts ure for a.y pu.pose whatsoever requitei the Priof witten

consent of Daimlerchryder lc. rnrs applieii., p".ti-t". to lt5 r"produ;io;,.distribution, moditi."tion, tr"ntlation, .ecordinq on mic'ofilm or

ltorage and/or processing in electronic sysremr, including databases and on'line seryl(el'

This paper is made of 100% recycled Paper.

Page 8: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Operation no. ofoperation textresp.5tandard textsand f lat rates

Range Op. no, Operatron text Flat rate Accounting-no- code

023370 CLTAR AIR/WATER DUCT VALVT 2 AW/0.2 h 83 910 31 AELAUFVENT

Che<k

[3wF Rod for dearing reed valve inside air lwater

dud

E check,ng can be done with open

engrne hooo.

l f reed valve j tdogged, (dirt deposits on

the reed valve and/or-water remaining in

air/water duct), then J

glen the stu.k petais ofthe reed valve (4)

Li l Insert the lgnqer section o{the rod (5)

frqm above through the grid down into

the reed valve unti l the mark on lhe rod is

levelwith the air lwater du<ttop turface.

O tnsening the rod (5) deeper beyond the

mark can cause damage to the Paant.

Page 2

wF58.50-P-8310-0 r A Rod foi dearing reed valve inside air/wate.

dud

fabriaate rod with rounded eodt ac(ording to the following specili<ation.

L.= 50 (m

D ia . : 8 mm

Apply a mark (arrow) on the rod at 20 cm measured {rom €ither end.

Mglei ial : Wood.plart i< or metal

f , "

J

sM83.1o-P-ooo2M 6Qr 1 9.992s69

Page 9: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DarmrEnCHRysLER

DaimlerChryslerIndia Private Limited

Pune, February 7,2002

All Workshop ManagersDC India dealershios / ASC

customer satisfaction campaign - Rettrofitment of emergency drain valve on theairlwater cof fector box, Model W 220 tW 215

Dear All,

In isolated cases, it has been observed that the leaves & dust particles setfle in thedrainpipe, thus clogging the free water passage of the airlwater collector box. In the rainyseason, this results into the seepage of rain water in the passenger compartment causingextensive damage especially to the blower motor and other electronic components. aoartfrom the inconveniences to our esteemed Customers.

For the above mentioned complaint, you may recollect that we had sent Servicelnformation (s.1. no. 83/002 dated 22"d June'2001) regarding regular cleaning of the drainvalve.

we were also investigating the matter in co-ordination with DCAG, for furtheramprovement in attending to this complaint. In view of this, an emergency drain valve hasbeen developed for right hand d rive vehicles, which is to be retrofitted on the airlwatercollector box. (Please note that forw 220 from VlN. approx. 27gooo & for w215 fromVIN approx. 025600 all RHD vehicles have been equipped with this emergency drain).

Enclosed please find a special working instruction for retrofitting the emergency drainvalve. Please make sure that you clean the drain valve as mentioned iri the aboveservice Information along with this customer Satisfaction campaign. Also, please notethat work is to be conducted during the vehicle's next visit to the workshop and it is notnecessary to call for this purpose alone.

Cont . . .2

Daimlerchrysler Indie Pdvale Limited. Registered omce, corporate ofnce & worksi Sedor 15-A, chikhati vit'age, pimpri. pune 411 018 (tndia)

Fax: Managins Direcror E cEo: t+s1) 20 74772s7, M"n.,rn r*,1 ,fll?3;!lltJ,::Jjl?:i:r,, 20 ,"18780, Finance and conrro tins (+s1) 20 747a748,CoDorate Affairs: (+91) 20 7473597, Human Resources: (+91) 20 74736j8

A Company ofthe Darmletchrysler croup @ Mercedes-8enz - are .egislered tradema s ot Daimlerchrysler AG, Stuflgart cermany

Page 10: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

- 2 -

operation text and flat rates: Rettrofitment of emergency valve on arlwatercollector box

Operation no. - 83 0000 99

Damage code -0 83 000 Ol 7

DgiqlerChrysler India private Limitedt \t /\ . / ^ . , " .

.jxgLL\-'A. ranaGeneral ManagerAftersales

Copies - DCIL Service Represeniat;ves

- e-t St -':l"tf"- * t 4 *

Flat rates - Basic work 1.2 Hrs.

A warranty / goodwill claim for the cost of labour and material can be submitted throughthe usual warranty process channer quoting the accounting no. 83 000 01

-- Please place the order for suffrcient quantity of the emergency valves (part no. A j40 83200 84) which will enable you to carry out this Customer sltisdction campaign immediatelyduring the visit of affected vehicles in your workshop.

' Completion deadline - ,

This customer satisfact ion campaing should be completed by the end of May' 2002

Please acknowledge receipt of this letter and also send your report after completion of the1ob. In case of any queries, please do not hesitate to contacl us.

- With best regards,

/ l / 1 t

. 1/--xz:"k- Di. Clr.rndavarkar

Div i : ,onal ManagerField Service

Page 11: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

\d

/ .

--'-:;;:

' Ff.220121s i' . i

Tarfldefo erergerry *a'n in i,thdri,ltdsbo<byri$tHeiie i'\efide i

ii: .

i

r . i '1

v: 61

s

Page 12: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DRnrllr,nCsRYslpn

Seryice lnformation

5 February, 2002

e .. ' l. R.n',ote air collector box and water collector (AR:

.: :2: Clean clogged valve (rbfer to SM: 83'10-P-0002M)(Assure t'ree nlovement of lamellas)

83.10-P-9998M)

Printout template atld cut it o.ut considering the marking

ri,lr i':l"tbmplate LHD.doc"

Fix (glue on) template.on air collector box and water collector and nrark cut-out rilh uax "\

cra)'on. I. c

.5. Ir4ark bore holes at all 4 edges and set then, rvith Z

r JSarv and file out this cut-outlr'

. t '

Install emergency drain valve (part no. 140 832 00 84)

>-*,! 1.

< n * ' - r rafe l tn l io 1\J , v I r r r r \ r r ' ! {

r

Page 13: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Distribution : Dealers + Service CentresDCIPL Field Servic€ ReP.

27 December, 2004 S. l . No. /001

T,-ll x I- tND 68

DeTvI-,BRCUNYSI,BR

N/\$

$ p355srg.. g.t

Kind Attention - workshop Managers

Appficable to:W 2O3 / W 211

vehicles are reportingwith the complaint of water seepage in the passenger com Upon diagnosis, it iscommonly observed that the ftain valves are getting the water is

air inlet for heater boxresulting in water accumulation which in turn cause electrical failures. Even after cleaningthe drain valve, the same are getting cloSged due to dirtj The vehicles are also not

"(

\N-\)

reporting to the workshop due to the lglg service interyal. Therefore, instead of cleaning,please remove the drain vatves. Ptease-r€-fE7-dli;;EEflratographs for tocation of thes-evalves in C Class vehicles. The opening can be waxed to pfeserve from rusting due tocontinuous exposure to water.

W 203 - LHS below battery tray RHS - below frpnt SAM

Bold ol Manrtemant:

Page 14: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

. r '

The procedure for removing drain valves of E class vehicles is ap under:

1 .

2.

6 .

Turn steering wheel all the way to the lef i

Loosen screws and expansion rivets on the left fender lilner' see Fig' 2'

Press fender liner to the side using an assembly wedge' Slacken nuts on the va$e

and remove valve, see Fig' 3'

Ensure that there are no obstructions in the water drai4 passage'

Reassemble left fender liner'

Loosen screws and expansion rivets on the right fende( liner'

Remove riSht side drain valve in the same way'

Fig.2

Fig. 3

Fig. 1

Soard of Manatement :Or. Klaus-Peler ArnoLd, Ply!sh Arora, Hrns'Michael H!ber lspaaktr) 'Suhas (adlaskar, Rolf Ldffler, Augus!!s [1allier, Sanjiv Sahajwlla

A Company of th6 oaimlerchrysler Group

Redltcrcd offc., Corpor.t Olffcc & WodrSector 1tA ChiLh.llPimpd, Punc 411 018 ( lndh)Phonc: (+9t) z0 27505C,00ww{.mcrcadr+{tanz.co.ln

| -1,

t t a

Page 15: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

: 3 :

Hence, during the visits of vefricle for routine Service or repairs, please remove the drainvalves of all the vehicles of the above mentioned models. Also A,/C water condensationdrain valve should also be checked for its alignment and open pessate for'flow.

Please ensure that your concerned staff is well informed of the above action and theycomply with this act iv i ty wi th high di l i tence.

In case of any queries, please feel free to contact us.

With best rega rds,Daimler0hrysler Ind ia Limited

./') / l^,,i-\$ilF., L"(.->2

. \ \ r y " K "D. Chandavarkar Ashish Salvi

- General Manager Divisional ManagerAftersales Field Service

. Copies to - DCIPL Service Representatives

Soard of Uanagement :0r. Klaus-Peter Arnold, Piyush Arora, Hans-Michaet Huber (Speak€r),Suhas Kadlaskar, Roll Ldffter, Augustus Ma|jer, Sanjtv Sahajwata

A a^6h.^v ^t rh. n.i6|l.r:h^,.t.r nr !,^

Page 16: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

passenger compartment - w 203

DearAll,

Flat rates - Basic work 0.7 Hrs.

q

Operation no. - 61 0000 01 t i

Damagecode-061 . - -04 , P '

Cont.. . . . . . . . . . . . .2

Page 17: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

A wandnty / goodryill claim fot tn€

Please place th9.ord,:.1-lo: sumctelrr quqr r.rv "' " '" - t6,,'Cutto."t satisfaction campaign

d;i-e'8r?520),whichwlr:l?:51,":i.?3,"o,*u.*orkshop.A 00o vuv / c zu;' wrttw"' 'it'"i"r""ttid vehictes in your workshop'

immediatelY during the vts

0w'General Manager'Aftersales

I,t

*e

'r:'.

Page 18: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

UAIMLhK\- ,HK T JLEK

WORK INSTRUCTION

To eliminate a chance of water seepage

There are chances of water seepaqe through the sealant bid, which is

applied under the rear seat cushion on underbody'

@ done on the periphery of these plates (LH

and RH [RH plate shown here])

Page 19: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Dntul-eRUttRYsLen lJcal l I l l ( t l \ , .1 l l Vbl t i l l l IUla

WORK INSTRUCTION

ASSEMBLY LINE

i , i : . t . :

TPAwr 13.1.27Shower test

Procedure. . . . . .

1 Raise the vehicle on two post / four post lift'

2 Wash'the underbody of the vehicle I

3 Remove the under protection cover LH & RHpart number : LH A203 619 01 38

RH A203 619 02 38@

t;${--

' . '

4 Check the sealant bid on the:underbody under the rear seat,exactly on the sheet metal box section and the flooring on whichfuel tank is mounted.

l*:'

. t

WINLe.k.OOC1a,o2.o2

Page 20: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DrrrrrleRCunYsl-ER DaimlerChrvsler India

woRK rNsrRucrr9N

x ASSEMBLYShower test

LIN E TPAwl L3.L,27 .Page 3/ 4

hotoqrdph 'ts taken qn a cab from below the floor on a ca

lication of sealant to be done at the open eqlge qlf lheEe-plg

Apply the sealant on LH & RH sideUse the sealap! lvith equal proportion ofPart No. : n 6"d g9g 7220

A OO0 989 7520

18.O2.O2

Page 21: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

UAIMLbKU HK Y sLtK

WORK INSTRUCTION

ASSEMBLYShower test

TPAwl13.r .27P a g e 4 1 4

@'

15

6

7

Allow the sealant to, dry.I '

Reassemble the LH and'RH covers'

Lower the car from Two post/ Four post lift'

Please note,rEra't it is not necessary to remove the

appticution%i the sealant on the above mentionedfuel tank forareas.

18.O2.O2WnL€ak DOC

Page 22: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

t

DannTanCHRYSLER

,-/c Cama Molors, Ahmedabad. Sundaram Motors, Bangalore. Interkraft, Kolkata. .Tai-Pan Traders, Chandigarh

: . . Trans. Cars, Chennai. T&TMotors ,NewDelh i. Adishwar Auto, HYdbrabad

..... Sanghi Motorpar Co.; Mumbai. Auto Hangar, Mumbai. Millennium.Motors, Pune. Patel Auto Services'. Sundaram Motors, Chennai

Service Measure - Check for cover for air inlet slot and replace if necessary' ' . 'Mode l W220andW215 : . , '

DearAll,

texts and flat rates:

g

W

o

t!'tr ta. r '

Ooeration text

Check for cover for air inlet slot and replace ifnecessary.

Ooeration no.

02 - 3945

Page 23: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

A winanty/goodwill:claim for the costs of labour and material (if any) may be submifted to us,qqoting the accnunting number 8892045.

. This $ervice measure should be completed by the end ol Octobei2004.

Please acknowledge receipt of this letter and feel free to bontact us if you have any queries.

With best regards,

Daimle€hrysler India Private Limited

l t

.j*'.J

Page 24: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Procedure

l. Check to see if the correct cover has been installed (see FIGIJRE I for inconect covgr).

2 Operr engine hood as described in AR88.40-P-1000M (vertical position).

3. Check to see ifthe correct cover has been installed in the engine hood (closed cover mustbe on top of the brake fluid reservoir) (see FIGURE 1). If the open side ofthe cover ispresent on top ofthe brake fluid reservoir, the cover must be exchanged.

4. Remove/install the cover as described under item 5 in AR 88.40-P-3000M.

r * l l ,r4 . '"P a f t s _ t n ' t 1 ' '

':y: ....---?:::llll:1----..-.--.----------.--..--.--------, -. *::.::

G

Cover, RHD Azzocsool af

F'IGTJRE 1 i;"

i*'z

.-g:"-'

Page 25: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

.....

DaimleChrys ler AGGlobal Service & Parts

: .>3" , '

+:g;:j

Page 26: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

I

\-

\

I\,lercecles-Benz

Cama Motors Rt. LtdDeal€rtorlLrc€des B€rzP6ong6t Csrs

& .

Date :30/10/03

To,Mr. Devendra ThakurSr. Manager - Customer ServlceDCIPLSector l5lA Chil.JnliPimpriPune- 411 01E

WD82201652A084831 belo4gs to our territory.

ln the same respeo! the service measure will be completed on the said vehicle, next time whenthe vehicle visits our workshop.

Sub. : Servlce Measurq

Dear SL

In connection with the above subject and your sendce measure dated 22d October 2003, we willlike to inform you that we have thorougtrly checked all thel$ drd.Ssis numbers provided by you.

Out of all the 33 chassis numbers only one vehicle bearing Chassls Number :

SPAlokfuehrotra(Officer- Cu stomer care)

"vW"r,:o,r,

?'i"t

Crn ltotor. h. Ltd", Shdtrodn &Wottthop: ktnsn CtmM.r& Ld DarErJq Ahn drb.d3&, (I)l

Ph@t: (O?9) 55O 52al to g),59It165,55057{s, 5505??6 Fa (l}79) 53dX91dnrlt ltggqllB4gEE

O flrrtrdrgBrrz-rn trglttrrrd ind.rnttr ol Ddml.rchrythrlc, Sttt$rG Glrr|.|ty

Page 27: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Sr. No. Gh. 1{o, Destination{1 wD82200632A068914 AHMEDABAD

2 wDB220 1 65241 93828 AHMEDABADwD82200632A146935AHMEDABAD

,wD82201652A084831 - AHIV.IEDABADwDB'2201652A242740AHMEDABAD

o wD82200632A085220Dealer Unknown

^(

wD822006324085293 Dealer Unknown8 wD82200632A101281Dealdr UnknownI wD82200632A180479 Dealer Unknown

1 0 wD82201652A197401Dealer Unknown1 1 wD82200252A319619DealerUnknown

wD82200262A286639 Dealer Unknownt i t wD82200262A303840 Dealer Unknown1 4 wDB22002624307572..Dealer Unknown1 5 wD82200632A067668 Dealer Unknown16 wD82200652A048636 Dealer Unknown1 7 wDB.2200752A|046104 Dealer Unknown1 8 wDB.2201652A2,,0128Dealer.Unknown1 9 wD822016724319321Dealer Unknown2l wDP.2201752A274532 Dealer Unknown21 wD82201752A.310487 Dealer Unknoram .2 wD82200252A318046 Dealer Unknown23 w08.2200262A274205 Dealer Unknown24 wDB'2200262A297313Dealer Unknown25 wD82200652A054254Dealer Unknown26 wD82201652A279535 Dealer Unknown27 wDB.2201752A287434 Dealer UnkAown28 wD82201752A316881Dealer UnKnown29 wD82201752A316S04Dealer Unknown30 . wD82201752A316965Dealdr.Unknown31 wDB'2208782M29045 Dealei Unknown32 wD82153752A006478Dealer Unknown33 WDB21 53752a013322 Dealer Unknown

- a o ) ' 9 4L t -

F.

+-

$-

-&

Page 28: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DumTEnCHRYSLER

Kind Aftention - Workshop Mintg"t" ,

t-/-c Cama Motors, Ahmedabad. Trans Cars, Chennai. T&TMotors , NewDelh ir Adishwar Auto, Hyderabad. Sanghi Motorcar Co., Mumbai. Auto Hangar, Mumbai. Patel Auto Services. Sundaram Motors. Cheniai

f ? - ^ i - i ' . r r 1 \

I $tT 20034 r J

\.clI

e ,

fti;; r':qv

Service Measure - Check for cover undei air inlet slot on engine hood and retrofit ifNecessary - Model W 203 t i , t r "

Dear Al l ,

We are in receipt of a subject service measure from DCAG .The details of the vehicles in-yourresponsibility is bttached herewith. The vehicles where the concerned dealer cou.ld'not beidentified are also included in the list. lf such a vehicle reports to your dealership, then pleasecarryout this action otherwise provide us a written confirmation that the vehicle does not reportto your workshop.

As per the details received from DCAG, d the above mentioned vehicles a. cover under the airinlet slot of the hood may not have been installed. Please check whether this cover is present

,. on:the,vehicle's next visit . lf the cover is not installed, please retrofit the cover asper the w6rk instruction attached herewlth.

...: .v Operation texts and flat rates:t . .

Ooeration te)d

Retrofit cover over brake fluid reservoir

Qtv. oer vehicle

A 203 830 16 13 05A 002 9BB 05 42 05A 2 0 3 8 3 1 0 1 1 4 0 5

Ooeration no.

02 - 3999

Parts description

CoverClipBracket

Flat iate

0.5 hrs.

1'l

1

'ffit )r)

Pf cont..........2

(- -,ataimtechrvster Indra Private Limited. Registered Offce, Corporate Office & Works: Sedor 1!A, Chikhali Village. Pimprj. Pune 411 018 (lndi6)

:{.'r-t Phon€: {+91) 20 7470810Pt|on€: (+91) 20 7470810'.tanaging Direclor & CEO,l+91) 20 7 4n257, Marketing: (+01) 20 7478222, Prcdudion: (+91) 20 7478780, Finance and Controlling (+91) 20 7478748,

Corpo€te Affai.s: (+91) 20 7473597, Human Resources: (+91) 20 747361E

A O)r'p3nyof the Oaimle.chrysler Group@

Uercedes€enz - are registered t ademarks ol Oaimlerchrysler AG, Stuttgad

Page 29: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

: 2 ' .

Et-

labour andmaterial (if any) may bosubmitted to

have any queries.

Devendra ThakurSrnltggqgerCuslomer Service

us;

t t

With bes(regards,

DaimlerChrysler lndia

D.ChandavarkarDivisional ManagerField Service

Encl. - Work lnstruction_ Vehicle List

Private Limited

F'

Page 30: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

.l-

Procedure

1. Open engine hood as described in AR88.40-P-'1000M.

2. Visually inspect to see if a covei is installed on top of the brake fluid reservoir. lf thisis not installed (see Figure 1), continue with step 3. lf the cover is installed (Figure2), no work needs to be Performed.

\"

Figure 1Cover not installed

Figure 2Cover.installed

3. Remove rubber seal (Figure 3) from the partition wall and mount (Figure 5) bracket(Figure 4). Reattach rubber seal.

Figure 4Bracket

, Figure 3l\ Rubber seal on partition wall

Page 31: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

4. Guide the cover (Figure 6) into the bracket. Mark the position of the right interlocking\_ hole. cut out the interlocking hole (Figure 7). For this, it is recommended that you

use a 7 mm drill bit to bore 2 holes right next to each other, then file them to anelongated hole.

Figure 6Cover

Figure 7Cut out hole

v

Page 32: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Guide cover into the bracket and(Figure 8).

Parts

oty. Description Part number

111

CoverClipBracket

' A 2 0 3 8 3 0 1 6 1 3A 002 988 05 42A 203 831 01 14

\,

Ooerataon text and flat rate

Operation no.rate

Flat

02-3999 0.5 hrs.Check cover under the air inletslits on thlCngine hood andretrofit if necessary.

DaimlerChrysler AGGlobal Service & Parts

Page 33: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

)--

Date: 3lllo/03

elc,

dlrAlok.Mehrotra(Offieg r-. Cr stomer care)

N4erctdes$enz

Canu Motors Pvt. LtdDqalerftrllih|DedegBetzP6€ng€r Car8

Mr. Devendra ThakurSn Manager - Customer ServlceDCIPLSector l5lA ChiktraliPimpriPune- 411 018

Sub. : Service Measurc-

Dear Sir,

In connection with the above subject and your service measure dated 22nd October 2003, we willlike to inform you tlnt we have thorougfuly checked all tho$Oltassis Numbers provided by you'Out of all the 8 Chassis Numbers only one vehicle bearing Chassls Ntmber :WDC2030452R011458 belongs to our territory

In the same respec! the service measure will be completed crn the said vehicle, next time whenthe vehicle visits our worlishop.

This is for your information and action for the remaining 7 vehicles please. -

Wlth bert regardr

FOR CAilTA MOTORS PVT. LTD,t )v

t-Major (Retd.) Vishwanathan Nqir(GM- Senice)

Cnn Motrr. h- Ltd, Sotroon &Wortiq': htton C!r.l[tr& Ld D.rttJ.' lhn!&b.d 3g] m1

Ph@!: (O79) sgt 52ar to 89,5C!5165,53!57a5,33!57 Fc (O79) 5sI)491

'>-

@ Xrrc.ota.ru'rn nebbrtd t dr!||ttt ol hihrchrytbr AG, st SrG G.mmy

!-m.!t @glE4llgtB

Page 34: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

!

Sr. N0. Chassis No. Destination1 wD82030062F048137Ahmedabad2 wD82030612F060006Ahmedabad5 wDc2030452R009426Ahmedabad4 € wDc2030452R011458AhmedabadA wDc2030612R011811Ahmedabad6 wDc2030352R001525Dealer Unknown7 wDc2030162R015269Dealer Unknown8 wDc2030352R001530Dealer Unknown

.4,\ieet- *

W,"kt

v

.'..

,\*

4^r rLa 6 d*si' D,,I,"!Y} Kf,To*rtLrif Dri Sz-t'tic+- vr+q5r'*. r,ni;b

H#"&r'tY&J t^rrll '-v;; *.' ritiu -'

s-

t{"

Page 35: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

,,.r. i,f jh/;'i' -,,*ot ;;qli F / et' ont\\ \

DannTSnCHRYSLERDaimlerChrysler

lndia Private Limited

Pune, May 20,2004

Kind Attention - Workshop Managers :

Service Measure - Repair water drains in both front wheelhouses - Model W 211

Dear All.

We are in receipt of a subject service measure from DCAG .The details of the vehicles inyour responsibility is attached herewith. The vehiqles where the concerned dealer could notbe identified are also included in the list. lf such a vehicle reports to your dealership, thenplease carryout this action otherwise provide us a written confirmation that the vehicle doesnot report to your workshop.

As per the details received from DCAG, the water drainwheelhouses are to be removed to avoid consequentialaccumulaiion The de:ifed work instruction rs attaches helewith

Operation texts and flat rates:

4l l

F*

( 1 .

Ooeration no.

- , 02-4178101

Flat rate

0.5 Hrs

083158828

Operation text

Remove left and right water drain grommetS atwater collector

AccountingNumber: 6290040

Damage code:

A wananty/goodwill claim for the costs of labour may be submitted to us, quoting theaccounting number 6290040.

This service measure should be completed by the end o'f 2004.

A Company of !h€ oaimlerchryster GrooP

Nw .v-A

uerceoes-Senz - are redst€red trademarts of Daimle€hryde. AG, Stutttan

Page 36: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

' . 2 ' .

Please acknowledge receipt of this letter and feel free to contact us if you have anyqueries.

With best regards,DaimlerChrysler India Private Limited

,..----.. tt-'l&_D. ChandavarkarDivisional ManagerField Service

Devendra ThakurSr. ManagerCustomer Service

e. '

Encl. - Work Instructions- Vehicle List

)

Page 37: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

e

Work descriotion for Service Measure

Remove water drain grommets in both front wheelhousesModel 211Gode:0301P62A01

Work procedure'1. Turn steering wheel completely to the lefl, see picture 1.

2. Loosen bolts and expansion rivets in left fender liner, see picture 2.

3. Using a mounting wedge, press fender liner to side. Loosen nuts on walerdrain grommets and remove the grommets, see pictures 3 and 4.

Note: The water drain grommets are not to be replaced.

4. Ensure that water drain pas-sage goes through.

5. Reinstall left fender liner.

6. Turn steering wheel comptetely to right.

7. Remove water drain grommets on right side following same procedure (steps2 to 5).

( '

Picture 1

Loosen thesebolts/expansion rivets

Page 1 of 2

Page 38: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Picture 4

Operation texts and flat rates

Remove left and right water drain grommets at water collecror

Ooeralion no. Flat rate

J-_ 024178t01 0.5 hr

DaimlerChrysler AGGlobal Service & Parts

Page 2 ot 2

Page 39: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

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Page 40: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DxmTTnCHRYSLER

DaimlerChryslerlndia Private Limited

Pune, June 18,2004

All Workshop InchargeDG lMia dealershiPs / ASC

...customer satisfaction Gampaign - Installation of Protective Net in Air Duct - All w 220

Vehicles

Dear All,

we have already initiated customer satisfaction activity for retrofiftment of emergency drain valve

on W 220 vehicles. nr.o "f"".itg "f drain valves during every service is recommended' Further to

avoid the entry of leaves and ot-her foreign matters in -the

Aii Duct, a protective net is to be fitted

on the Air Duct of all w-izo venioes. Thjprocedure for installation of net is given below:

'1. Pull out the Air Duct Grill.

D!imrerchrysr., hdi. priv!re Limited R.risi.r.d ofiic.,nco?jfi[llffa"ryr*" t*,o. r5-A chikha ri virl.s€, PimPd, Pun'4| | 0|8 (lndi')

Fax:M.n.81. !orecror&cEol+911207477?5?'Matt ' l r r ' t+9t1207478L?: iduct ioo: l+91)20747878oFinanc'andconnol l lnt (+91)207{787'E'corDont. Athic: t+91)20 7473597' Humrn R'tourcr:1+91) 20 74736l6

A Comp.ny ot !h. D.imldchrVsrrr Crouc 6

M'rctd"+'nz - ff' r'tirt"'d tr'ddm*s of D'iml'rchrv'lt' AG' Stutt!'n' Gt''r'!nv

Page 41: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

: 2 :

2. Check whether the net supplied by DCIPL fits properly in the Air Duct Grill. lf required cutthe edges of the net so that it fits correctly in the Air Duct Grill'

3. Install the net and glue the net as shown below with suitable adhesive. Additional glue

spots may be applied if required.

4. Refix the Air Duct Grill. Please note that the Grill to be refitted only after the glue hasdried completelY.

Cost Settlement:

Warranty / Goodwill claims for the cost of labour canprocess channel quoting the accounting no' 8300004.

be submitted through the usual warranty

Page 42: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

: 3 :

The information regarding part number and availability of Protective Net will be informedseparately.

, Please explain the above instructions to your concerned staff and also provide your personal

: attention to complete this campaign as soon as possible.

Kindly acknowledge receipt of this letter and in case of any queries, please feel free to contact us.

t

Operation toxt and flat rates:

lnstallation of Air Duct Protective Net

Damage code - 083104.-7

Part:

Thanking you,

With best regards,Daimle€hrysler lndia Private Limited

nt lY0.,,vtzA. FariaGeneral ManagerAftersales

Flat rates - Basic work 0.3 Hrs.

d.L,D. ChandavarkarDivisional ManagerField Service

Copies to - DCIP! Service Representatives ) for close follow up with the workshops

Page 43: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DannrrnCHRYSrERDaimle€hryslerlndia Private Limited

Pune, October 12,2004

All Workshop IncharSeDC India dealerships / ASC

Service Measure - Check water drain grommet in front wheelhouse on driver and frontpassenger sides and remove if necessary.

Model 2 1 1

Dear Al l .

We are in receipt of subject Service Measure (prevention measure) from DCAG. As per the enclosedinstructions, water drain grommets in both front wheelhouses are to be removed to avoidconsequential damages due to water accumulation. The detailed work instruction is attached herewith. Details of the vehicles in your region are mentioned in the enclosed CD. Please perform thismeasure on the vehicles during their next visit to the workshop.

Operation texts and flat rates:

Ooeration no. Flat rate

02-4438

02-4382

0 .3h

o. th

Board of ManaSement :0r. Klaus-Peter Arnold, Piyush Arora, HaneMichael Huber (Spealer),Suhas Xadlaskar, Rolt Loffler, Autustus Mallier, Sanjiv Sahajwala

A Company of the oairnlerchrysler Group

Ooeration Text

Check water drain grommet in front wheelhouse on driverand front passenger sides (following quick test)Remove water drain grommet in front wheelhouse on driverand front passenger sides (following quick test)

Cont.. . . . . . . .2

Retastered office, Corparate Office E works :Sector 15-A, ChikhaliPimpri, Pune 41 I 018 { lndia)Phon.: (+91) 20 27505000www.merc6de!+enz,co.in

{

Damage Code: 0689 10348

Cost Settlement:

A warranty/goodwill claim for the costs of labor and material (if any) may be submitted to us,quoting the accounting number 68 910 34.

Page 44: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

. L__-==s'D. ChandavarkarGeneral ManagerAftersales

: 2 :

Completion Deadline:Please complete this activity by 30" April 2005.

Please acknowledge receipt of this letter and feel free to revert to us for any queries.

Thanking you,

With best regards,DaimlerChrysler India Private Limited m

Divisional ManagerField Service

Copy to - DCIPL Service Representatives J for close follow up with the workshops

Encl. - Work Instruction and- CD containing vehicle list

Eoard of Man6tement :Dr. KlaugPeter A.notd, Piyush A.ora. Hans-Michaet Huber (Speaker),Suhas X.dlaskar, Rott Ldffter, AutustuE Maltier. Sanjiv Sahajwata

A Company of the oaimlerchrysler Group

Retistered of{ice, Corporate Oftice t worts :Sectof ttA, ChikhaliPlmpri. Pune 4t 1 ot8 lhdia)Phon?: (+91J 20 27505000www,mercede3+ent.co.in

Page 45: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Code: 031 1 P68A46

Work description

Check water drain grommet in front wheelhouse on driver and front passenger sides and remove ifnecessaryModel 211

Testing procedure

1. Turn steering wheel all the way to the left.2. Loosen screws and expansion rivets on the left fender liner, see Fig. 2.3. Press fender liner to the side with wedge tool.4. Check water drain passage. lf a water drain grommet is installed, then remove it according

to the following procedure. (This procedure is valid for both sides of the vehicle)

Procedure

5. Loosen nuts on the grommet. Remove grommet and do not reinstal l , see Fig.3 and Fig.4.

, I. , |

t r i Fig. 1

Screws/expanslonrivets to be loosened

Page 46: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Fig. 3

Fig.4

opemtion text and flat rate

Operation no. Flat rate Accounting no.

Check water drain grommet in front wheelhouse on driver and front passenger sides (followingquick test)024438 6 8 9 1 0 3 4

Remove water drain grommet in front wheelhouse on driver and front passenger sides (following

0.3 h

0 .1 h- quick test)

024382 68 9 r0 34

DaimlerChrysler AGGlobal Service & Parts

Page 47: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DenUInnCHRYSLER

Distribution : Dealers + Service CentresDCIPL Field Service Reo.

27 December.2004E- tND 68

€ Passenger Car

Kind Attention - Workshop Managers

.r,Remove water draln valves:,{^Y

fY

Applicable to: 2O3 / W 211

I we are in receipt o{-lEl!lgg,9!gSk that most of ourJ! with the complaint of water seepage in the passenger

vehicles are reportingUpon diagnosis, it is

commonly obsewed that the drain valves are getting clogged the water is

{

NEH.

N-

f\A

\ r,W

\N

Page 48: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

z 2 :

The procedure for removing drain valves of E class vehicles is ab under:

l .

2.

5 .

Turn steering wheel all the way to the left'

Loosen screws and expansion rivets on the left fender liner' see Fig' 2'

Press fender liner to the side using an assembly wedge' Slacken nuts on the valve

and remove valve, see Fig' 3'

Ensure that there are no obstructions in the water drain passage'

Reassemble left fender liner.

Loosen screws and expansion rivets on the right fende{ liner'

Remove right side drain valve in the same way'

Fig.2

Fig. 3

6 .

7.

Fig. 1

Eoard of ManaSement:0r. Klaus-PelerArnold, Piyush Arora, Hans-I\,lichacl Huber(Spcdkc4,Suhas Kadlaskar, Rolf LOtfler, Augustus Malli.r, S.niiv S.haiwll.

A Compeny of the 0aimlelchrysler Group

Reggt€r.d oftce, Corpo..tc Ofllc. & Wo*!Sc.to. l$A Chith.llPimpri, Pun.4l I 018 ( lndl!)Phonc: (+9ll 20 27505000ws/w,rncrccdegbcnt,co.ln

. ,l

- t

t t l

Page 49: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

: 3 :

Hence, during the visits of vehicle for routine Service or repairb, ple-ase remove the drain

"uf".r'"i all ihe vehicles of the above mentioned models. Also A/C water condensation

drain valve should also be checked for its alignment and open passage for'flow.

Please ensure that your concerned staff is well informed of

comply with this act ivi ty with hiSh di l igence'

In case of any queries, Please feel free to contact us'

With best regards,DaimlerChrysler India Limited

D. ChandavarkarGeneral ManagerAftersales

Ashish SalviDivisional ManagerField Service

the above action and theY

ReSister.d oflice, Corporate Office t WorksSector t5-A, ChikhaliPihpn, Pune 4t | 018 ltndia)P$one: (+91) 20 27505000

t \

Copies to - DCIPL Service Representatives

Board of ManaSement :0r. Klaus-Peter Arnold, Piyush Arora, Hang-Michael Huber (Spe.k€.),Suhas Kadlas*ar, Roll Loffler, Autustus Mallier, Sanjiv Saha.iwata

A C^t.rnv^l th. nrr6|.ra,|^er.r na,'^

Page 50: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

lleasurc - Gheck water draln grommet in frcnt whoor hou3o on driver and frontsides and rEmove if

6""4

ReiOriR^tua1

s

6y.t t+-?-0,

to " 9'o

f-,+ifl^-

)*7 'oL

Kifore Ranmal Godhania

wD82110616A105298wDB21 10616A1 05299wD82110616A1wDB21 1 06164105330

wD82110616AC17015wDB21't0616AClwD821106164237997

wD821106164332978wD82110616A333012

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<s

DarmrnRCHRysrERDaimlerChryslerIndia Private Limited

Pune, February 22,2001

All Workshop InchargeDC India dealerships / ASC

Service measure during next workshop stayRepair water drains in both front wheel wells,Mode l 211

Dear Al l ,

Please be informed that on model series 21 1 vehicles (refer attached affected vehicle list) reportina toyour workshop, both water drains of the air/water channel must be cleaned of contamination and thewater drain grommets, if present, must be removed during the next workshop visit. please note thatthe locations mentioned in the l ist are only indicative and any vehicle mentioned in the l ist visi t ing yourwcrkshop has to be attended for this Campaign.

Please refer to the attached work instructions for the proceoures.

Parts required: l,lone

For operation texts and flat rates, please refer to the attached work instructions.

Damage Code: 08394131g

Cost settlement:

A warranty/goodwil craim for the costs rabor can be submitted quoting accounting number8 3 9 4 1 3 1 .

Completion deadline

This f ield campaign should be completed by 3 1.t July 200g.

Please advise your concerned staff acccrdingly and ensure that each vehicie mentioned in the attachedlist visi t ing your workshop is attended for this act ion.

2

R e g : s i e r e . : , r l { i c e , , . , - . i r n i L L . f t r t 7 / , . r iSector lS A, ahikhal ; !P i m p r i , P ! ' r e , l l 1 O J ? i i r d i r )Ph,)ne (+9 j ; ?O 27501r,- l r . rC,1'r. ,r,me I ceii e5.beoi ao rr

! i : * - 1acfp.firoA Conpany of the baimle(lhryster Gro!p

Page 52: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

@

, t .

Please acknowredge receipt of this retter and feel free to revert to us for any queries.Thanking you

With best regards,DaimlerChrysler lndial t

\t, \ I\t--

F D. dlanbavarku,.DirectorAfter-Sales

Copy to - DCIpL Service

Encl. - Work lnstructions

Private Limited

. qJD)

Dy. General ManagerField Service

Representatives ] for close follow up with the workshops

Affected vehicle list

,qp.qisrcred ot t ̂ c . a( , r t l ( , r r te Oi l r ( . , I . ! , , ,1.J P C r o r 1 5 . A . C h r r h r I ,PiDpr i . Puoe I I r 0!8 l r , ,d,d if lon. l i9 l ) 20,r<(-r \^0,Bvtu lnrrrc,td(,s i*.n-_ ,.rr.rt

; a,nxlnn\ o l rhe Oi ,Dl{ , rChrystr . , ( i ro!J)

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nt

WORK DESCRIPTION FOR SERVIGE MEASURE

Code: 061 I P83819

Check ritht and lefl front water drain grommet, remove if necessary

l\4odel 2l l ; 21 9

Vers ion:2.2

Check/Test Procedure1. Turn steering wheel all the way to the right.

2. Detach fender liner in area indicated and press to one side with assembly wedge (figure 1).

a. lf one of the grommets (A) is installed, carry out work procedure (figure 2).b. lf no grommets (A) are installed, end measure.

Work Procedure

3. Remove grommet (A) (figure 2).|jl Do not install a new srommet.

Figure 2 Ditferent versions

4. Assemble in the reverse order.E Carry out work on the other s ide rn tne same manner.

Figure I

Operation Text and Flat Rate0peration no. tion text F lat ra te02557101 Check right and left front water drain grommet, 0.3 h 8 3 9 4 r 3 1

__ -_ ___ remove if necessary

D: in r lp r l -hn ic lp r d r ' l

Global Service & Parts

. L

1 / 1 Ol(DN4-Tearl cSP./ l PB

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{2-

Measure - ir water drains in both front wheel wells - Model 2fi

\

'I

Page 55: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

DaturEnCHRysLERDaimlerChryslerIndia Private Limited

Pune, February 23,Z0O7

Adishwar Auto - Mahavir Motors. Mr. Mukesh MaheshwariAuto Hangar India Pvt. Ltd. Mr. Hoshang BhagwagarCama Motors Ltd. Mr. Sanj4r ShahPatel Auto Services P. Ltd. Mr. Ravi PatelRajasree Motors Pvt. Lld. Mr. Siva Kumar 'Sanghi Motorcar Co. Mr. Kerman GagratSundaram Motors, Bangalore Mr. Sudeep GeorgeT & T M o t o r s L t d . Mr.B. RamachandranTai-Pan Traders Ltd. Chandigarh &-iudhr'ana Mr. J. S. Bedi

Service measure during next workshop visitInstall software for seat control unitsModel 221

Dear Al l .

Please be informed that due to a software errcr, the vehicles mentioned in the attached list mayexperience a sporadic data loss in the seat control units. Hence we need to install a modified software.Please refer to the attached work instructions for the procedures.

Parts required: None

For operation texts and flat rates, please refer to the attached work instructions.

Damage Code: 082940458

- Cost settlement:

A warranty/goodwill claim for the costs of tabor can be submitted quoting accountint number8294045.

Completion deadline

This f ield campaign should be completed by 3Oth June 2007.

Please advise your concerned staff accordingly and ensure that each vehicle mentioned in the attachedlist visrt ing your workshop is attended for this act ion.

Retistered oflice, Corporate Office & Worts :Sector l5-A, ChikhatiPimpri, Pune 41 | 018 (tndialPhoner (+91) 20 27505000www.mercedes,benz.co.inA Company of the Daimlerchrysler Group

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aor

Please acknowledge receipt of this

Thanking you

With best regards,DnaimlerChrvsler India private Limitedil\4-.->,.

D. ChandavarkarDirectorAfter-Sales

: 2 :

letter and feel free to revert to us for any queries.

/ ) / t

#*ry- Ashish SalviDy. General ManagerField Service

copy to - DC,PL Service Representatives ] for crose fo'ow up with the workshopsDC lndia workshop

Encl. - Work InstructionsAffected vehicle list

Registered otfrce, Corporate Oflrce E WortsJeclot 15.A. ChithatiPimpri, Puoe4t I Otg l tndjalPhone: (+9 t) 2O 275ojO0o

'

www.nercedes_benz.co.inA Cornpany ot the Dajmterchryster croup

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I t2-

Version: 2.0Code:0606P82A73

lnstall software into seat control unit (all)

Model 221

Work Procedure

E . Use DAS version 07 /2006 or higher.

Please make sure to follow the steps exactly as described in DAS'

Make sure that the vehicle's on-board electrical system battery has sufficient

voltage supply (more than 12'5V) by usint a battery charger'

lf DAS is already connected to the vehicle, then start with step 2'

1. Connect DAS.

2. tnstall software in'electric seat adjustment' control unit'

[ . To do so, select menu item "Control unit programming"'

. Repeat work on all seat control unats'

. Check coding under "Read coding and change i f necessary' (packages) '

3. Disconnect DAS.

Operation Text and Flat Rate

Operat ion OPerat iontextno.

Flat rate Account ing no.

02540401 software into seat control unit (all)(with DAS connected)

02476201 Disconnect, /connectDiagnosisAssistanceSystem (DAS)

02505801 Connect battery charger (with DAS

0.5 h

0 .1 h

0 .1 h

82 940 45

82 940 45

82 940 45

DaimlerChrysler AGGlobal Se rvice & Parts

rOKDM-Team GSP{IPT

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.17

DAIMLERCHRYSLER Service Measurelnstall software into seat control unit W 221

Daimlerchrysler IndiaAftersales

Sr No. Chassis No. Comm. No. Model location Completion Status

/ 1 wDD221 1566A0359920682590042e ?qn AHMEDABAD

wDo2211712A0365220682510003s 500 BANGALORE

wDD2211566A0359900682590040s 350 CHANDIGARH

wDD2211566A03599106825900415 JCU cocHtN5 wDD221 1562A0260760582510141s 350 DC INDIA Capitalised

D wDD221'1562A0043900582510081s 350 DC INDIA Homologation

7 wDD221 1562A0256580582510140s 350 DELHI

8 wDo221 1so2Ao3soo?0682510016s 350 DELHI

I wDD221 1 562A03566q0682510007s 350 }ELHI

1 0 woozzt ts6ologsgaz0682590032s 350 DELHI

1' l woozzt t ssoeogssg+0682590034s 350 DELHI

12 wDD221 1566A0359850682590035s 350 DELHI'13 wDD221 1566A0359870682590037s 350 DELHI

1 4 wDD221 1566A0359880682590038s 350 DELHI

1 5 wDD221 1566A0359890682590039s 350 DELHI

t o wDD2211712A0082150582510082s 500 DELHI

1 7 woozzlfltzeosa72a0682510023s 500 DELHI

1 8 woD?211712A0372670682510001s 500 DELHI

1 9 wDD221 1562A0260790582510142s 350 HYDEMBAD20 wDD221 1566A035981009259C031s 350 HYDERABAD21 woD221 156640359860682590036s 350 LUDHIANA22 wDD2211562A0261670582510139s 350 MUMBAIZ J wDD2211562A0264950582510138s 350 MUMBAI

24 WDo221 1562A0355930682510014s 350 MUMBAI

25 woo2211562A0374460682510009s 350 MUMBAIzo wD0221 1566A0359830682590033s 350 MUMBAI

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l \ t

DatnnlnnCHRYSLERDaimlerChryslerIndia Private Limited

Pune, February 23,2007

Service measure during next workshop visit

Repface filfing valve of air conditioning at condenser

Model 22 1

Dear Al l ,

Please be informed that a filling valve fitted with an o+ing, which is porous or does not comply with the

tolerances, nas neen lrovision-al ly instal led for the air iondit ioning in the vehicles mentioned in the

attached l ist. The f i l l ing valve with o+ing must be replaced to avoid any.leaks at the air condit ioning'

please perform tn. woif. during the vehicles' next visit to the workshop' The work procedure is giv-en in

the attached work instructions.

Forpartno. 'operationtextsandf|atrates'p|easerefertotheattachedworkinstruct ions.

DamageCode: 0839703. |7

Cost settlement:

A warranty/goodwill claim for the costs of material and labor can be submitted quoting accounting

_ number 8397031.

Completion deadline

This field campaign should be completed by 3 1 't Decemb er 2OO7 '

Please advise your.concerned staff accordingly and ensure that each vehicle mentioned in the attached

list visi t ing your workshop is attended for this act ion'

Registered off ice. Corporate Off ice & works:Se.tor 15-A, Chikhal iPimpri, Pune 4t | 018 ( lndia)Phone: (+91) 20 27505000www.mercedes-benz.co.inA Company ot the Oaimlerchrysler Group

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l ( .6

. n -

please acknowledge receipt of this letter and feel free to revert to us for any queries.

Thanking you

With best regards,D"aimlerChrysler India Private Limited

\[

. V .-\< D. Chandavarkar

DirectorAfter-Sales

/ ) r ' t .ffi- Ashish salvi

Dy. General ManagerField Service

Copy to - DCIPL Service Representatives ] for close follow up with the workshops

Encl. - Work lnstructionsAffected vehicle list

Registered olfice, Corpo.ale olfice & Wotks :Sector I 5-A, Chikhal iPimpri, Pune 4l | 0l8 { lndia)Phone: {+91) 20 27505000www.mercedes-benz.co inA Conlpany of lhe DaimlerchrysJer GroLrp

Page 61: Dervrr-pRCrnysrpR€¦ · The grill on the bonnbt for A/c air intake is half closed and half op-en. The closed half of the grill is positioned above the A/C duct. This A/c duct is

Code:0605P83452

Replace filling valve of air conditioning at condenserModel 221

Version:2.0

Work Procedure

1. Discharge air conditioning (AR83.30-p-1 Z60SX).

2. Replace f i l l ing valve of air condit ioning at condenser

3. Fi l l atr condit ionins.El Euu.uut. air cinditioning, refilt and checkror proper operation and leaktithtness.

PartsOua

DaimlerChrysler AGGlobal Service & Parts

Pa rt no.A 002 830 54 84 05

@KDM-Team cSP/TpT

Operation Text and Flat Rate

1 / 1

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t / t

DAIMLERCHRYSLER Servico MeasureReplace fil l ing valve of air conditionin! it condenser - W221

DaimlerChrysler IndiaAftersales

Sr. No. Ghassis No. Comm. No. Model Location Status7 1 wDD2211712A0520860682510053s 500 AHMEDABAD - AIc: ! PtrDt

2 wDD2210562A052678 0540340398s 350 DEALER UNKNOWNa wDD22115624049896 0682510052s 350 DELHI4 wDD2211712A0513830682510058s 500 DELHI

wDD2211712A0546240682510056s 500 DELHIwDD2211562A0485740682510055s 350 MUMBAI

7 wDD2211562A0550510682510054s 350 MUMBAII wDD2211562A055473 0682510057s 350 MUMBAI