Designing an Assessment CenterDesigning an Assessment CenterPresented By

23- Kajal Pai

34- Divya Sanil

37- Surekha Shet

41- Aditi Surlakar

51- Kshitija Desai

Essential Elements of an ACEssential Elements of an AC

 

• Job Analysis• Predefine competencies• Behavioral classification • Assessment techniques• Simulations • Observations• Observers • Recording Behavior• Reports • Data Integration

Determine Objectives

Job Analysis

Determine Criteria

Select Assignments

Design the programDraw up a SchemeSelect Candidates Select Assessors

Assessment CenterInstruct Candidates Train assessors

Evaluate, Report and

Inform

Step by Step Implementation of The A/C

Stage 1: Pre-planningStage 1: Pre-planning

Identify need CommitmentObjectivesEstablish policy

  Stage 2: Development of ProcessStage 2: Development of Process

Conduct job analysis Identify simulations Design process Design format Training

Stage 3: ImplementationStage 3: Implementation

Pilot/refinementRun Centers

Stage 4: Post-ImplementationStage 4: Post-Implementation

Decision MakingProvide feedback Monitoring

Objective of our Assessment CentreObjective of our Assessment Centre  

“Potential Appraisal“Potential Appraisal “ “

Role - Team Leader

Key Deliverables- Behaviour Related

Managing people Managing the customer Managing the business

CompetenciesCompetencies Identified & Defined Identified & Defined  Thinking Cluster

Problem AnalysisPlanning and Managerial ControlStrategic Thinking

  Achievement Cluster 

Customer OrientationDrive for Results

  Interaction Cluster

Interpersonal AbilityCommunicationInnovation & Creativity

Measurement ScaleMeasurement Scale Frequency of Behaviour

Quality of Behaviour

Rating Frequency QualityR0 Demonstrates qualifying

behavior seldomDemonstrates high developmental needs in order to meet the criteria

R1 Demonstrates qualifying behavior often

Demonstrates some developmental needs in order to meet the criteria

R2 Demonstrates qualifying behavior frequently

Demonstrates acceptable level of attainment against the criteria

R3 Demonstrates qualifying behavior very consistently

Demonstrates outstanding level of attainment against the criteria

  Role Competency Matrix Role Competency Matrix

Competencies

Team Leader (Minimum Required rating)

  Problem Analysis R2

Planning and Managerial Control R1

Strategic Thinking R1

Customer Orientation R1

Drive for Results R1

Interpersonal Ability R2

Communication R2

Innovation and Creativity R2

Assessment Center Process Using Assessment Center Process Using ORCEORCE

Microsoft Office Word 97 - 2003 Document

ORCEORCEAssessors Observing and Recording Behavior ( O &

R)Step 1: Record

Step 2: Reduce

Step 3: Reflect

Documentation – Classifying Behavior (C)

Evaluate Behavior (E)

Assessment Tools Used:Assessment Tools Used:

◦In basket Exercise◦Case Study◦Ranking Exercise◦Business Games◦Leaderless Group Discussion

Tools & CompetenciesTools & Competencies

Competency CoveredExercise

Problem Analysis

Planning and

Managerial Control

Strategic Thinking

Customer Orientation

Drive for Results

Interpersonal Ability

Communication

Innovation and

CreativityRanking *       * * *

 In Basket * * *   *  

   Business Game

  *   *   *

 

*

Case Study

    * * *  

 

*

Leaderless Group Discussion

*

       

* *

 

Behavioural Event InterviewBehavioural Event Interview

Competency based Interview

Critical incident in past

Behavior

Competency

HOW

WHY

Assessor Rating Sheet

Microsoft Excel Worksheet

Integration & Pen PictureIntegration & Pen PicturePen Picture is the detailed description of the

observations of the assessors.

It provides a Summary of all the exercises & the competencies displayed by the participation.

It is prepared by a Primary Observer after Integration with other assessors

Microsoft Office Word 97 - 2003 Document

Feedback & Competency Feedback & Competency Development GuideDevelopment Guide

 Step 1.Identify and Prioritize your competency gaps

Step 2.Recognize and understand the competency

Step 3.Identify how the competency fits within the context of your job

Step 4. Plan and experiment, Practice

Return on InvestmentReturn on Investment

Microsoft Excel Worksheet

Thank You