29
LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and Workplace Analytics Young Lee, Ph.D. LEED AP, CIDQ Director, Innovative Workplace Institute James Brewer Workspace Consultant, Steelcase Matthew Schottenfeld Associate Director, Innovative Workplace Institute Speakers

Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

  • Upload
    others

  • View
    4

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

1

NEOCON 2017

Session: W307

Designing for Workplace

Health and Well-being and

Workplace Analytics

• Young Lee, Ph.D. LEED AP, CIDQ

Director, Innovative Workplace Institute

• James Brewer

Workspace Consultant, Steelcase

• Matthew Schottenfeld

Associate Director, Innovative Workplace Institute

Speakers

Page 2: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

2

• Healthier and happier workers are proven to be more engaged and productive at work. This session discusses key indicators of workplace design for health and well-being and how to measure workspace performance in relation to them. CAPTIW© is workspace performance analytics developed with over 40 industry and academic partners. It encompasses a comprehensive list of workplace health and well-being indicators, and provides practitioners with free comprehensive analyses to promote evidence-based practice. The session showcases a case study from Steelcase WorkLife Center, NYC, highlighting a comprehensive assessment of health and well-being attributes and strategies to promote innovation and well-being at work.

Session Description

Business Case of H&W

Page 3: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

3

Benefits of healthy workplaces

Benefits of healthy workplacesHealth & Wellbeing Defined for Business Case

Physically Healthier

Cognitively Think Better

Emotionally Feel Better

Page 4: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

4

Benefits of healthy workplaces

• Contemporary Workplace, H&W, and Bottom Line

• Positive Outcomes of Healthy Workplaces

Benefits of healthy workplaces

Page 5: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

5

• Positive Outcomes of Healthy Workplaces

Benefits of healthy workplaces

CAPTIW© Workplace Analytics

and H&W Indicators

Page 6: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

6

CAPTIW© Workplace Analytics and H&W Indicators

• Open Source Online Workspace Analytics

• Funded by the American Society of

Interior Designers

• A collective effort with over 40 industry

and academic partners

• Key performance indicators (KPIs) of the

physical workspaces supporting the

organizational performance in innovation

and innovation strategies

• Alternative workplace performance

metrics encompassing productivity, health,

& wellbeing beyond the conventional

metrics of cost per SF

UNIQUE FUNCTIONS OF CAPTIW©

1. MOST COMPREHENSIVE WORKPLACE MODEL

Page 7: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

7

UNIQUE FUNCTIONS OF CAPTIW©

2. MOST COMPREHENSIVE KEY PERFORMANCE

INDICATORS (KPIs) OF WORKSPACES

UNIQUE FUNCTIONS OF CAPTIW©

3. PERFORMANCE-BASED ASSESSMENT OBJECTIVE AND PRESCRIPTIVE MEASURES

Page 8: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

8

UNIQUE FUNCTIONS OF CAPTIW©

4. BENCHMARK FUNCTION

CAPTIW © Analysis against the Benchmark

UNIQUE FUNCTIONS OF CAPTIW©

5. COMPARATIVE ASSESSMENT BETWEEN

MULTIPLE PROJECTS

Page 9: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

9

UNIQUE FUNCTIONS OF CAPTIW©

6. ENCOMPASSING PRODUCTIVITY, HEALTH &

WELLBEING INDICATORS

Health Wellbeing Productivity

CAPTIW©

H & W Indicators of CAPTIW©

Page 10: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

10

H & W Indicators of CAPTIW©

Six

Dimensions

of Health &

Wellbeing

Physical

Fitness

Environmental

Wellbeing

Space

Type (SP)

Space &

Furniture

Layout (SFL)

Space Size &

Access (SSA)

Neural &

Psychological

Stimulation &

Relaxation (NPSR)

Ambient

Conditions

(AC)

Furniture

Ergonomics &

Technology (FET)

Healthfulness

(H)

Page 11: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

11

www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

Page 12: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

12

www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

Page 13: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

13

www.inno-wp.comCAPTIW© User Interface

Innovation PerformanceWorkplace Performance

www.inno-wp.comCAPTIW© User Interface

Page 14: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

14

www.inno-wp.comCAPTIW© User Interface

Space Type Space & Furniture Layout Furniture Ergonomics

& Technology

Ambient Conditions

www.inno-wp.comCAPTIW© User Interface

Space Size & Access HealthfulnessNeural & Psychological

Stimulation & Relaxation

Page 15: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

15

www.inno-wp.comCAPTIW© User Interface

www.inno-wp.comCAPTIW© User Interface

Page 16: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

16

Case Study: Steelcase

Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

Page 17: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

17

Unique Qualities of

Steelcase Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

Page 18: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

18

Unique Qualities of

Steelcase Worklife Center, NYC

Unique Qualities of

Steelcase Worklife Center, NYC

Page 19: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

19

Health & Wellbeing Performance of SC

Worklife Center, NYC

Heath &

Wellbeing

Performance

Health & Wellbeing Performance of SC

Worklife Center, NYC

Page 20: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

20

Health & Wellbeing Performance of SC

Worklife Center, NYC

Physical Fitness

Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

Page 21: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

21

Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

Fitness Spaces Outdoor Spaces

Physical Fitness

Social Spaces

Page 22: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

22

Health & Wellbeing Performance of SC

Worklife Center, NYC

Emotional Wellbeing

Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

Page 23: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

23

Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

Emotional Wellbeing

Solitude Spaces Access to Daylight Views to Outdoor

Page 24: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

24

Health & Wellbeing Performance of SC

Worklife Center, NYC

Social Wellbeing

Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

Page 25: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

25

Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

Social Wellbeing

Visual Connectivity Core-Interaction Network Cross-Pollination

Page 26: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

26

Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

Page 27: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

27

Social Wellbeing

Non-Hierarchical Spaces Low-Tech Collaborative ToolsHigh-Tech Collaborative Tools

Implications

Page 28: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

28

Health Wellbeing Productivity

Workplace Performance

CAPTIW Seven Key Performance Indicators

encompassing health, wellbeing & productivity

References

Steelcase (2016). Global report: Engagement and the global workplace. Steelcase 360 Magazine Report.

Steelcase (2015). Wellbeing: A bottom line issue. Steelcase 360 Magazine Issue 60.

British Heart Foundation (2015). Health at work infographics

Photo/image credit:

James Brewer

Steelcase

American Society of Interior Designer

Young Lee

http://www.waldners.com/wp-content/uploads/2015/09/Privacy-Wall_11-0003129.jpg

http://cravatenoire.blogspot.com/2013/05/the-hope-programs-taste-of-hope-at.html

https://twitter.com/viferrenceray/status/615570359207727104

http://cravatenoire.blogspot.com/2013/05/the-hope-programs-t

Page 29: Designing for Workplace Health and Well-being and Workplace … · 2018. 5. 3. · LEE & Schottenfeld 1 NEOCON 2017 Session: W307 Designing for Workplace Health and Well-being and

LEE & Schottenfeld

29

[email protected]@inno-wp.com

THANK YOU