Desktop Technical Desktop Technical ServicesServices

Checkout SystemCheckout System

COSC 2810COSC 2810Johanna CallanJohanna Callan Faroza Asghar Faroza Asghar

Existing SystemExisting SystemDesktop Technical Services rents out Desktop Technical Services rents out

laptops and projectors to professors laptops and projectors to professors and facultyand faculty

This equipment may be reserved This equipment may be reserved ahead of time or may be requested ahead of time or may be requested by dropping by the officeby dropping by the office

Existing Checkout ProcessExisting Checkout ProcessTo check out, a form is filled out and

placed in the ‘checked out’ binWhen equipment is returned, the

form is signed by the renter and placed in the ‘checked in’ bin

Each time an item is returned, the stack of forms in the checked out bin must be sorted through by hand

Existing SystemExisting System

Problems of Existing SystemProblems of Existing SystemFor a technical services office, it seems For a technical services office, it seems

a paper checkout system is out-of-datea paper checkout system is out-of-dateIt is tedious and time consuming It is tedious and time consuming

searching through a stack of paperssearching through a stack of papersSometimes the form gets lost and Sometimes the form gets lost and

cannot be found in the checkout bincannot be found in the checkout binIt’s easy to forget to have customer It’s easy to forget to have customer

sign the form upon item returnsign the form upon item return

Proposed SystemProposed SystemThe new system will use an The new system will use an

interactive graphical environment to interactive graphical environment to provideprovide a user-friendly interfacea user-friendly interface

Will make use of a database to store Will make use of a database to store availability of items and their statusavailability of items and their status

Proposed SystemProposed SystemNew system would allow lab assistants New system would allow lab assistants

to:to: check in/out itemscheck in/out items check item availabilitycheck item availability hold reservations by name of renterhold reservations by name of renter view calendar of reservationsview calendar of reservations look up rentals by itemlook up rentals by item look up rentals by name of renterlook up rentals by name of renter monitor current rentalsmonitor current rentals

ID Task Name Start Finish DurationMar 2007

5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

1 Project Planning Phase28d4/11/20073/5/2007Project Planning Phase

2 Define the Problem7d3/13/20073/5/2007 Define the Problem

3 2d3/6/20073/5/2007 Meet with staff

4 1d3/7/20073/7/2007 Determine Scope

5 1d3/8/20073/8/2007 Write benefits statement

6 1d3/9/20073/9/2007 Write need statement

7 1d3/12/20073/12/2007 Define capabilities statement

8 1d3/13/20073/13/2007 Develop context diagram

9 Produce Project Schedule4d3/19/20073/14/2007 Produce Project Schedule

10 2d3/15/20073/14/2007 Develop work breakdown schedule

11 1d3/16/20073/16/2007 Estimate resources and durations

12 2d3/20/20073/19/2007 Develop PERT chart and Gantt chart

13 Confirm Project Feasibility5d3/26/20073/20/2007 Confirm Project Feasibility

14 1d3/20/20073/20/2007 ID intangible costs and benefits

15 1d3/21/20073/21/2007 Estimate tangible costs and benefits

16 1d3/22/20073/22/2007 Create cost/benefit

17 1d3/23/20073/23/2007 Evaluate organizational feasibility

18 2d3/26/20073/23/2007 Evaluate technical feasibility

19 1d3/23/20073/23/2007 Evaluate schedule feasibility

20 1d3/23/20073/23/2007 Evaluate resource feasibility

21 Staff The Project7d4/4/20073/27/2007 Staff The Project

22 1d3/27/20073/27/2007 Develop a project resource plan

23 1d3/28/20073/28/2007 ID and request tech staff

24 1d3/29/20073/29/2007 Meet with users, ID staff

25 1d3/30/20073/30/2007 Organize project team

26 3d4/4/20074/2/2007 Conduct team-building exercises

27 6d4/12/20074/5/2007 Launch the project

28 1d4/5/20074/5/2007 Prepare presentation materials

29 1d4/6/20074/6/2007 Make executive presentation

30 3d4/11/20074/9/2007 Set up facilities

3/2/2007

Desktop Technical Services Checkout SystemJohanna Callan, Faroza Asghar

DTS’ current team DTS’ current team leader, leader,

Marc Pusateri, Marc Pusateri, commented, commented,

““This new system This new system would really improve would really improve our rental process. our rental process.

I would definitely I would definitely recommend recommend switching our switching our current system to current system to this one. ”this one. ”