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Think!innowise
Dr. Joachim Hafkesbrink([email protected])
Tim Wöhrmann, B.A.([email protected])
innowise GmbHBürgerstr. 1547057 Duisburgwww.innowise.eu
Tel.: +49 (0)203 / 39 37 64 -0
Energy Management Standardization in Printing Industry
Work Package 5: Specific Guidlines Development
Developing a Green Marketing Plan
Think!innowise
List of Contents
1. Definition: Green Marketing
2. An Overview of the Most Important Advantages of Going “Green”
3. What are the Potential Risks of the Green Marketing Approach
4. Steps to a Successful Green Marketing
5. The Green Marketing Mix
Think!innowise
Definition: Green Marketing
“Green Marketing refers to the process of selling products and/or services based on their environmental benefits“
Ward, Susan: Green Marketing, Small Business: Canada Expert.http://sbinfocanada.about.com/od/marketing/g/greenmarketing.htm
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An Overview of the Most Important Advantages of Going “Green” (1)
1. Steady compliance for regulations:
• To go along, or even ahead of legal regulations will most likely result in expenditure savings and the growths of your companies reputation
• To anticipate measures of greening your company might put you in an advantage when it comes up to fulfil legal regulations
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An Overview of the Most Important Advantages of Going “Green” (2)
2. Respond to customers preferences:
• The label “green“ has become a major effect on consumers preferences
• Environmental awareness is set to become an important determinant for a new generation of consumers (generation Y)
Think!innowise
An Overview of the Most Important Advantages of Going “Green” (3)
Magnet; Roche; Münnich: Capturing the Green Advantage for Consumers Companies, The Boston Consulting Group, Boston 2009, S.7.
Despite the Economic Downturn, Consumers Care About Green Products
Think!innowise
An Overview of the Most Important Advantages of Going “Green” (4)
Magnet; Roche; Münnich: Capturing the Green Advantage for Consumers Companies, The Boston Consulting Group, Boston 2009, S.15.
Green Products Compare Favourably Conventional Products
Think!innowise
An Overview of the Most Important Advantages of Going “Green” (5)
Magnet; Roche; Münnich: Capturing the Green Advantage for ConsumersCompanies, The Boston Consulting Group, Boston 2009, S.10.
Most Consumers Think It Is Important or Very Important for Companies To Be Green
Think!innowise
An Overview of the Most Important Advantages of Going “Green” (6)
3. Green production and green products generate double dividends for cost savings and environmental benefits:
• The “greening” of your company might not only provide a positive effect on the environment, but also on your own expenditures
• Savings through an improved energy efficiency e.g., can be passed on to the consumers
• The implementation of measures to reduce the CO2 output and/or enhance energy savings, might lead to the opportunity of tax reliefs
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An Overview of the Most Important Advantages of Going “Green” (7)
4. HRM :
• Being considered as “green” can also become an advantage in recruiting qualified employees
5. Product policy:
• Green Marketing might provide a competitive advantage in terms of product differentiation
• Green Marketing means to educate your consumers, this puts you in a good position to raise the awareness of your products
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What are the Potential Risks of the Green Marketing Approach? (1)
Greenwashing: „Disinformation disseminated by an organization so as to present an environmentally responsible public image.“
“Greenwashing” is probably the main risk, when it comes to Green Marketing. “Greenwashing” can result in:
• Reputation and relationship damage
• Compromising organizational behaviour
• Violations of laws and regulations
Oxford Dictionaries: http://www.oxforddictionaries.com/definition/english/greenwash
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What are the Potential Risks of the Green Marketing Approach? (2)
Serious cases of “Greenwashing” might even lead to a mistrust in the whole business area of green products
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What are the Potential Risks of the Green Marketing Approach? (3)
Just because a product is considered as “green” doesn’t mean you can charge more
Expenditures to implement green standards and processes won’t pay back without a good strategy
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Steps to a Successful Green Marketing (1)
1. Educate the consumers
2. Build better products
3. Be honest
4. Offer more
5. Bring products to the people
Think!innowise
Steps to a Successful Green Marketing (2)
Educate the customers:
A lot of customers are interested in green products, without being totally aware of what green products should provide, or what sort of positive impact they actually impose on the environment.
That's why companies not only have to promote their products but also explain the larger context of global warming, environmental pollution, waste etc.
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Steps to a Successful Green Marketing (3)
Build better products:
Especially in the technical branch of industry, e.g. the automobile industry, green products still have a negative image in terms of quality and performance.
That’s why companies have to close the gap between conventional and green products, either in their perception or in their quality.
Think!innowise
Steps to a Successful Green Marketing (4)
Be honest:
Consumers often tend to mistrust the companies claims to produce totally green products.
That’s why companies, with the goal to be “green”, should by all means target a policy of transparency and honesty towards their customers.
Misleading your customers, will most probably lead to a rapid damage of a companies reputation and credibility.
Examples for misleading consumers are:
• “green” advertising campaigns for product features that are mandatory by law
• only highlighting the positive aspects of your product while keeping the negative aspects a secret
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Steps to a Successful Green Marketing (5)
Offer more:
It often appears, that green products are more expensive than conventional products.
That may result of more exclusive ingredients or more expensive distribution channels.
Because of this green products have to offer more. Their extra value has to be pointed out, e.g. energy efficiency, their environmental benefits, better quality, etc.
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Steps to a Successful Green Marketing (6)
Bring products to the people:
To produce green products isn’t enough, companies have to make sure that their products are easy to find and purchased on a broad basis.
Therefore companies have to make sure, that retailers and wholesalers advertise and display green products properly.
Think!innowise
The Green Marketing Mix (1)
When it comes to Green Marketing you can revert to the traditional concept of the marketing mix. In differentiating between the four P’s (Product, Price, Place, Promotion) a solid and broad marketing strategy is created.
In contrast to the traditional marketing mix, the “Green Marketing Mix” has to adhere to green principles throughout the whole process.
This leads to the positive effect of (1) an enhanced credibility and (2) an increased brand identity, as well as (3) a high degree of honesty and radical transparency with the involved stakeholders.
Think!innowise
The Green Marketing Mix (2)
Product:
Not only one, but all parts of your product and production should be in line with “green” principles
The products should be adjusted to a environment friendly target group.
Every step of the production chain has to be “green”:
• usage of “green” materials• suppliers have to commit to green principles too• not only the product but also the packaging has
to be “green”• the production itself should be “green”, e.g.
reduce the use of energy, minimize the companies carbon footprint, etc.
•Green materials
•Green production
•Green packaging
•Green suppliers
Product Price
PlacePromotion
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The Green Marketing Mix (3)•Reduce price gap
•Highlight extended values
•Pass down savings to consumers
Product Price
PlacePromotion
Price:
The price is a key determinant in the consumers willingness to buy green products .
That’s why it is crucial that green marketing eradicates the image of green products being more expensive then conventional ones.
Green Marketing has to point out that...
• green products are less expensive than people think they are
• savings in the production are handed over to the consumers
• green products bear extra values (environmental benefits e.g.)
Think!innowise
The Green Marketing Mix (4)
Price - Best Practices
„Now you too can get successful guy lighting at normal guy prices with GE Link LED bulbs“ (McKinsey, p.4)
„(…) while exploring new ink technologies, the company has reduced ink consumtion, improved print quality and saved money for themselves and their customers. And in the end, used fewer resources.“ (Graphic Arts Magazine, p.4-5.)
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The Green Marketing Mix (5)
•
•Green location
•Green distribution
Product Price
PlacePromotion
Place:
Where can the product be purchased and how is it distributed to this location?
The location itself should be green or at least show some sort of commitment to green principles.
Green Products should be easy to be found.
Not only the location but the distribution channel has to be organized according to green standards.
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The Green Marketing Mix (6)
Place - Best Practices
„The smaller, more efficient space is projected to reduce annual overhead costs by 30-40 per cent.” (Graphic Arts Magazine, p.7.)
„Finished goods are delivered by bicycle couriers, hybrid cars or biofuel-fueledtrucks.“ (Graphic Arts Magazine, p.7.)
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The Green Marketing Mix (7)
•Advertising
•PR
•Personal selling
•Consumer Promotion
Product Price
PlacePromotion
Promotion:
All sorts of communication to promote your product.
Four different ways of promotion:
• Advertising
• Public relations
• Personal selling (one-on-one selling, cold calls, product presentations)
• Consumer promotion (coupons, BOGOF, incentives/donation that help the planet/people)
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The Green Marketing Mix (8)
Promotion - Best Practices
„P&G Future Friendly campaign provides consumers with specific tips on how they can have a positive impact on the environment by making their homes more energy efficient, using less water and reducing household waste.“ (McKinsey, p.3.)
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Thank you for your attention!
Are there any questions?