Developing the Carers Support Worker Role in Community

Neurology ServicesNottingham CitiHealth

• Nov 2009 – City Central PBC Cluster were successful in funding application to DH

• Project Proposal was designed through partnership between City Central PBC Cluster and CitiHealth NHS Community Neurology Service (CNS)

Project Implementation

Priorities - Local and National • High quality standards of care for patients

with long term conditions

• Reduction of emergency admissions related to long term conditions

Aim

• To provide improved support to carers of people with long term conditions

Post Development

• Service to be based and managed by CNS

• Post to be supported by the Carers Federation

• Steering group to be established

• Post to be piloted for 1 year

• Post recruited to September 2010

Service Objectives 1.

• To provide timely and appropriate information and emotional support to people with LTNC’s and their families and carers

• To promote better physical, psychological and social support mechanisms

• To work in partnership with relevant agencies to ensure people are signposted appropriately

•To provide access to welfare benefits information

•To encourage lifestyle changes

•To provide training and education in carer support to primary care clinicians

•To offer regular support to ease the burden on GP’s services

Service Objectives 2

Expected Outcomes 1.

• Carers and families will feel they have been supported appropriately

• Carers and families will feel more able to cope with physical, psychological and social effects of LTNC’s

• Improved access to health and social care through signposting

•Carers will feel empowered to make beneficial lifestyle changes

•Improved carer support awareness and competence in primary care

•Reduce carer support related GP consultations

Expected Outcomes 2.

Work Action Plan

• Establish a Steering Group

• Confirm referral pathways

• Marketing of service

• Establish links with existing services

• Information regarding existing services /support for carers

• Collection of data

Any Questions?