Development of Tools for Heat Exchanger Network Designs In

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    Business Development in project Pinexo at

    Chalmers School of Entrepreneurship Development of tools for heat exchanger network designs in

    order to reduce energy consumption in the process industry

     Master of Science Thesis in Industrial Engineering and Management

    Rawand Faraj

    Department of Industrial Engineering and Management

     Division of Management of Organizational Renewal and Entrepreneurship – MORE 

    CHALMERS UNIVERSITY OF TECHNOLOGY

    Gothenburg, Sweden, 2013

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    Business Plan

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    Business PlanPinexo

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    Executive Summary 

    Pinexo™ reduces energy consumption in the process industry

    through optimizing heat exchanger networks. 

    Swedish industry alone consumes electricity worth more than SEK 6 billion annually. Industrial facilities

    are continuously looking for cost saving measures, while consultants are actively looking for tools to offer

    the best possible service for these customers. Pinexo™ solves both of these needs through offering a tool

    that can quickly generate energy optimization suggestions complete with investment analysis.

    A skilled team with diverse backgrounds and a senior Board lays good foundations for a successful start-up process, and the team has made sure to attract solid collaboration partners such as CIT Industriell

    Energi AB and well-known customers for pilot studies. Financing has been received from Vinnova, Almi,

    Göteborgs Energi and Encubator, which is a solid foundation for growth.

    The main methodology behind the product, Pinch analysis, is well established from more than 25 years of

    research, while the uniqueness in the Pinexo™ software are novel cost calculation algorithms and a user

    friendly and intuitive interface. Competitors do not offer the same depth of investment calculations for the

    energy optimization suggestions generated, nor do they have a product that is easy to use.

    In Sweden, we are looking at a market that spent SEK 2.8 billion on IT services in 2011. Aiming at both

    facilities in the process industry, for example paper/pulp mills and refineries, as well as the consultantsserving these, we have about 600 potential customer companies in Sweden. Our next market will be

    Germany, whose process industry is the world’s largest and amounts to 13% of the global export.

    A well-defined sales process with a competitive price of SEK 85.000/license/year will give us a positive

    accumulated cash flow in 2017, assuming we reach our conservative estimate of 35 license customers by

    that point. Working actively towards a profitable exit within five years, Pinexo offers a promising

    opportunity for its shareholders.

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    1  Introduction

    Every year, Swedish industry spends more than SEK 6 billion on electricity alone1. As an example, the St1

    oil refinery in Gothenburg consumed 2300 GWh of energy in 2011, of which 139 GWh was electricityamounting to 70 MSEK, and the rest stemmed from burning off about 5% of their input raw material2.

    One way that the process industry (paper/pulp, petroleum, petrochemical, chemical, food and dairy) deals

    with the enormous amounts of spill heat is to heat exchange. It is a simple process – one hot stream and

    one cold stream placed closely together where they cool and heat each other respectively. This can

    generate large energy savings since energy needed for heating or cooling can be partially or, in the optimal

    cases, altogether eliminated. As long as you are looking at one hot and one cold stream it is fairly obvious

    where to place the heat exchanger – however, as soon as the number of streams passes five of each kind,

    the picture gets complicated. Up until now, industrial companies have been using benchmarking and past

    experience to decide how to heat exchange. However, there is a better way to do this – in fact, an optimal

    way.

    There is a method developed to find the optimal energy scenario. This method is called Pinch and has

    been developed at Manchester University and Chalmers University of Technology for the past 25 years –

    but it has yet to see widespread diffusion in the process industry. This is mainly because it deals with

    theoretically ideal situations that are not applicable for retrofit and rebuild situations – which is a far more

    frequent event in industry – and also because several previous efforts to commercialize the method have

    all become very academic and thus not easy enough to apply in a commercial setting.

    By combining the Pinch method with the Matrix method, a method for taking into account multiple cost

    parameters, and automating this analysis process, Pinexo™ has developed a powerful new tool for energy

    optimization in process industry, presented on the following pages.

    1.1  BackgroundPinexo™ is a commercialization project at Chalmers School of Entrepreneurship, class of 2013. The three

    business developers received the idea and an initial version of the software from the process consultancy

    firm TecNet Nordic AB, which in turn based their development work on research coming out of Chalmers

    in the period 1995-2001. The project is supported by Encubator AB, Chalmers venture creation partner.

    1.2  Vision and Mission

    We enable a more sustainable process industry.

    In order to reduce energy consumption in the process industry, Pinexo™ develops and

    offers user-friendly tools and services to industrial plants and consultants.

    1 Industrins Energianvändning 2011, Statistiska Centralbyrån2 Miljörapport 2011, St1 Refinery AB

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    2  Idea

    2.1  Need

    The production industry is the most energy intensive sector in Sweden, accounting for roughly 25 % of thetotal energy consumption3. Within this sector, the heavy process industries such as pulp/paper, refineries

    and metal production stand out as extremely energy intense with energy accounting for 12,5% of direct

    production costs4. Rapidly increasing demands on profitability, stricter legislation and a growing focus on

    environmental performance in the market put a large pressure on process industry companies to lower

    energy consumption.

    Well-established methodologies such as Pinch have proven to drastically lower energy consumption in

    numerous installations for the past 40 years. However, these methodologies are often disregarded because

    of their great complexity and resource requirements that lie outside of core operations. This means that

    optimization projects with large potential savings in energy consumption and costs are left completely

    unexplored.

    2.2  OfferPinexo offers the first truly user-friendly tool for energy optimization in the process industry. The

    software takes data from the facility and lets the user quickly generate suggestions on how to optimize or

    rebuild the process in order to generate maximum potential savings in energy and costs. Through utilizing

    an intuitive interface and novel algorithms for cost calculations the software can instantly generatedetailed suggestions complete with investment analysis that previously required weeks of work and expert

    knowledge to perform.

    3 Industrins Energianvändning 2011, Statistiska Centralbyrån4 Energimyndigheten, 2012

    Energy intensive industry that

    seeks to lower consumption

    Methods for lowering

    energy consumption

        L   a   c    k   o    f   r   e   s   o   u   r   c   e   s   a   n    d

        k   n   o   w    l   e    d   g   e

    Figure 1 - Identified barrier for fulfilling need of energy optimization 

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    2.3  Business ModelThe software will be sold as a user/year license to process industry plants and consultancy firms working

    with energy optimization. By utilizing our network of experts within the field we can provide our

    customers with all technical knowledge and services required to create a full energy optimization solutionfor the customer.

    2.3.1  Alternative business models

    During the initial work with securing partners for the proof of concept, a few items has become clear:

    •  Many plants will not be interested in leasing a software tool, as analyses are usually one-off

    events (as proposed in our Risk Analysis in Chapter 7).

    •  Most customers, consultants and plants alike, will not have enough knowledge in-house to

    perform the required data extraction nor evaluate the proposed solutions.

    As such, we are in the process of evaluating alternative business models. A board decision has been made

    to re-evaluate and make a decision upon these after we have secured proof of concept and as such have

    even more knowledge about our customers.

    Alternative 1: Pinexo™ as a niched consultancy

    Pinexo™ will sell energy analysis of heat

    exchanger network to plants and consultants, asa niched consultancy firm. Consultants will use

    our expertize as part of a larger project with their

    customers, while the plants might take us in to

    look at a specific project in their own pre-study

    phase. We will use the Pinexo tool as an internal

    consultancy tool, enabling us to make good

    Figure 2 - Business Model 

    Figure 3 - Alternative Business model 1 

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    margins on our services. We will either build up our own in-house expertize or secure an even closer

    collaboration with our existing technical collaboration partner CIT Industriell Energi AB.

    Alternative 2: Targeting Consultants with tool and educational packages

    Another options is to offer the tool as proposed

    in our current business model – however, we

    will mainly target consultants operating (or

    wanting to operate) within energy analysis and

    optimization. Together with the tool we will

    offer packaged educational services, enabling

    the consultants to perform heat exchanger

    network analyses themselves. This is an

    especially interesting business model,

    considering the intention of expanding globally. A global sales group is expensive to build, and throughtargeting consultancies that often already exists on the international arena we can utilize this network for

    an expansion.

    2.4  Competitive Advantage•  Detailed and automated investment analysis   – By utilizing a novel algorithm developed by

    leading researchers, the software can take into account all costs related to performing the

    suggested optimization. It automatically analyzes all possibilities to find a small number of

    suggestions that are the most profitable and realistic to perform. The result can then be taken

    directly to the detailed planning stage. Existing solutions can only take basic costs into account

    and also requires the user to generate suggestions, which increases both time required and the risk

    that optimal solutions might not even be uncovered.

    •  User-friendly  – Where existing solutions are highly complex and require knowledge in both base

    technology and the specific software, Pinexo is so simple and intuitive that no education or prior

    experience is required besides knowledge of the production process. This drastically lowers costs

    for education and reduces implementation time.

    •  Accessible and secure  – Being a web-based cloud software, Pinexo ensures that the user always

    has the latest version and completely eliminates resource requirements for installation, updates

    and decommissioning. High level of data security through automated back-ups and bank-level

    encryption ensures our customers data is kept secret and securely backed up.

    3  Organization

    3.1  CompanyPinexo was created in collaboration between Chalmers and TecNet Nordic AB in mid 2012 and is

    currently being developed within Chalmers’ venture creation partner company, Encubator AB. The

    Figure 4 - Alternative Business model 2 

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    venture creation project is located at Encubator’s office space in Gothenburg and is being managed by 3

    business developers as a master thesis project for their education in Business design and Entrepreneurship.

    3.2  Business Team

    The three business developers in the Pinexo business team each add a diversity of skills to the project andhandle all day-to-day activities. The team members contribute with consultancy and start-up experience

    from, among others, IT-projects in Silicon Valley, technical consultancy, product development and

    innovation processes.

    3.3  Technical TeamIn addition to the business team we have a team of software developers based in Moldavia, FusionWorks,

    working on the software development on a consultancy basis. In addition to FusionWorks, we also have

    two consultants that are working on usability and user interface programming. Furthermore, we recently

    broadened the team with a technical developer, Amin Mehdipoor. Amin works full-time with the R&D

    development and technical aspects in customer projects. All members of the technical team have solid

    working experience in their field and work closely together with the business team to develop the product.

    3.4  BoardThe board consists of interim chairman Jan E Liljeqvist, representing Encubator AB, and Göte Nordmark

    from TecNet Nordic AB. Jan has over 30 years of experience from working with strategy and business

    development in companies such as Ford and Boeing. Göte has a deep insight of the process industry from

    large corporations and also as CEO and co-founder of the technical consultancy firm TecNet Nordic AB.

    Pinexo is currently searching for a chairman of the board with strong experience from the process industry

    and suitable leadership profile to develop the venture further.

    3.5  Ownership StructurePinexo is a venture creation project within Encubator’s incubation model. Encubator AB and the idea

    provider TecNet Nordic AB own a large part of the shares respectively. The business developers own asmaller portion of the shares but will retain a larger portion if they stay on the project after the summer

    2013. Ownership in the limited liability company to be created is thoroughly regulated in a contract

    between the parties mentioned above.

    3.6  Collaboration PartnersPinexo’s main collaboration partners are pilot customers in the process industry, governmental financing

    agencies in Sweden and leading researchers at Chalmers.

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    In December 2012 Pinexo established a collaboration with CIT Industriell Energi AB, managed by one of

    the world’s leading experts within Pinch analysis. CEO Per-Åke Franck acts as technical advisor for

    Pinexo, which adds additional technical insight to the project and also substantially increases credibility.

    Arla Foods, BIM Kemi and ABB are the leading development partners to Pinexo and one pilot project hasbeen initiated in Q2 2013. These development partners and test projects will provide Pinexo proof of

    concept, deep market/customer insights and create an initial foothold on the market.

    Pinexo has received grant financing from Vinnova, Almi and DinEl, which has secured the projects

    expenses up until Q3 2012. Pinexo has also established collaborations with Innovationskontor Väst and

    Innovationsbron for soft funding at a later stage.

    For a detailed list of Pinexo’s collaboration partners, see Appendix 2.

    4  Technology

    Process industry plants need to run their processes atdifferent temperatures at different stages. Where the

    processes need to be cooled, water or air is put into the

    system and when heating is needed steam or hot water is

    applied. Both these utilities are costly and thus the aim is to

    minimize their use by running more efficient processes. Heat

    exchangers are placed where two streams can transfer heat

    so that target temperatures can be reached and external

    heat/cooling sources can be eliminated. The benefits of heat

    exchange are reduced energy consumption, less waste of

    heat, minimized costs, lower dependence on fossil fuels, less

    components and less emissions.

    However, when the process requires 5 or more heat exchangers, the efficiency and cost becomes greatly

    dependent on the configuration of the system and optimized layouts are difficult to calculate. Since most

    industrial plants contain more than 5 heat exchangers the optimization process is a frequent challenge.

    4.1  Pinch AnalysisPinexo™ is developed in close collaboration with professors and engineers and is based on the well-

    proven methodology Pinch analysis. Pinch was developed during the 1970s at ETH Zürich and University

    of Manchester and is a systematic methodology based on thermodynamic principles used for energy

    savings in industrial sites. By analyzing all hot and cold streams in an industrial site Pinch analyzes the

    current energy usage and identifies appropriate changes in the placement of heat exchangers so that energycan be saved. The method has its largest use in suggesting new designs to be able to reach optimal energy

    levels. Pinch technology has been developed and refined in the academia for 25 years and has shown to

    reduce total energy costs with 10-35 %5, depending on industry.

    5 Chalmers Industriell Energi AB, 2012

    Figure 5 - Waste energy in proces industry 

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    The aim of a Pinch analysis is to find out which streams can be matched in other to reduce energy

    demands by heat exchange. Below you can find the basic steps of the Pinch methodology, which the

    Pinexo™ software builds on.

    1.  Collect stream data, such as heat capacity flow rate as well as start and end temperatures.

    This enables a representation of the plant’s current design.

    2.  Plot the streams   to calculate the so-called “Pinch temperature”, and split the system into two

    subsystems at that specific temperature. This illustrates the current thermodynamic characteristics

    of the whole system.

    3.  Line up the streams in each of the two subsystems and calculate their heat demand.

    4.  Combine hot and cold streams were heat exchange is possible.The input for a Pinch analysis is the thermal data for the streams of an industrial site, such as heat capacity

    flow rate as well as start and end temperatures. Streams are then divided into hot or cold streams,

    depending on the increase or decrease of temperature, and their energy demands are identified. By

    splitting the system at a specific optimal temperature, the pinch temperature, the streams’ suitability for

    exchanging heat is identified and calculated. The two new systems, above and below the pinch, makes it

    possible to identify the optimal internal heat exchange and calculate the minimum amount of external

    1 2

    3 4

    Figure 6 - The basic functionality of a Pinch analysis 

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    heating or cooling that needs to be provided to the system. The comparison between the new optimized

    design scenario and the current energy usage provides the quantity of energy saved, which compared to

    the costs of the reconstructing conveys the net profit of the investment.

    There is a lot of research going on in the field of cost connected to pinch analysis on industrial sites. Themain problems are connected to the investments already made in the current facility and how to use the

    current heat exchangers in the best way possible so costs can be minimized.

    Pinexo™ is unique when it comes to cost calculations for reconstruction

    designs, also called retrofit projects. The software handles reconstruction

    situations of heat exchanger network designs based on the novel Matrix

    method. The method, which is developed at Chalmers University of

    Technology, identifies heat exchangers that are wasting energy and

    systematically goes trough all the possible alternatives of costs to create a

    better design and identifies the optimal solution for the current site.

    The Matrix method goes trough every possible match between streams andcalculates the total costs needed for all alternatives, displayed in a matrix, seen to

    the left. It then chooses the best match and calculates a new cost matrix for the

    remaining alternatives, as the choice of one match affects the cost of the others.

    The process is repeated until all the best possible matches are identified. By

    doing it in this systematic process the optimization is able to prioritize solutions

    with the highest potential savings and lowest total cost. Therefore the Matrix

    method is unique in the degree it takes the current plants’ resources and related

    costs into consideration and delivers the most cost-effective and accurate

    optimization method for heat exchanger networks. This method is not available

    in any software available today and is unique for Pinexo™.

    4.2  Software SolutionUtilizing the methods described above, the Pinexo™ software can process data from a plant to generate

    rebuild suggestions complete with cost calculations and economic data such as payback rates. It is focused

    on user friendliness and simplicity while giving complete and accurate suggestions, taking into account all

    major cost parameters. Data is extracted from the plant’s control system or simulators, adding missing

    data when necessary, and uploaded to the Pinexo™ tool in an excel file.

    The development of the current product can be said to have started with  Pro_pi, a VBA excel add-on

    written in 1995 by Per-Åke Franck, which was taken into the VBA excel program Matrix.xla a year later

    by the same author together with Annika Carlsson. In 2001 the thesis worker Claes Andersson wrote an

    automation routine for this program. Later he used this concept as the basis for a C# program called

    HexaTec, developed as part of his work at TecNet. The code was ready in 2004, but no further efforts

    were put into commercializing the product.

    In 2012 the Pinexo™ team took over, and it was decided to do another rewrite of the software. A Java

    Backend with a database structure, with an API towards a HTML5 UI was deemed more applicable for the

    envisioned web application, concerning both the definite need for a new UI, the enhanced security aspects

    of splitting up the backend/frontend, the current state of the code and the need for scalability of the

    Figure 7 - The Matrix Method 

    Figure 8 - Effect of !Tmin 

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    product. The reprogramming of the backend and the development of a new UI took place winter

    2012/early 2013 and while development work is ongoing, a solution ready for use and testing was released

    on a commercial server February 2013.

    In terms of functionality, the Pinexo software displays the energy savings in both energy amounts andmoney saved but also provides the user with suggested actions to make the implementations for reaching

    the optimal energy level for the facility. The software includes costs on reconstructions and components

    needed, which provides the user with a full analysis of the costs.

    Pinexo™ can include the costs of: Heat exchanger area, Piping, Pressure drop, Type of heat exchangers,

    Material requirements of heat exchangers, Space requirements and Maintenance. This detail level of

    investment analysis in unsurpassed in any existing solution on the market.

    4.3  Proof of ConceptAs this product has seen previous shapes through the years, several proofs of concept have already been

    obtained – however, none that is directly applicable to the current software version.

    Pro-pi and Matrix.xla have been tested and verified by both Master and PhD students in Sweden and

    globally, both at a theoretic level and in practice in industry.

    In 2004, as the original HexaTec software was finalized, a pilot test was performed at Södra Cell, a pulp

    mill in Värö, Sweden. The pilot study showed promising results but due to lack of resources at the time

    the project was put on ice.

    Pilot Studies will be performed the summer of 2013 to obtain proof of concept and valuable customer

    feedback for future development. The initial Pilot Studies will be performed with:

    •  Arla Jönköping – dairy plant, shipping 700.000 liters milk daily. The test project was initiated

    early May 2013.•  BIM Kemi, Stenkullen – specialty chemicals manufacturer. We have been granted access to their

    plant when needed, and maintain a close relationship with them. When Arla is closing in on

    completion we will focus on BIM.

    An example of a pilot study plan can be found in Appendix 3.

    4.4  Competing TechnologiesThe most widely used method for analyzing the heat exchanger network and identify better solutions

    today is benchmarking towards existing plants. Access to other plants’ heat exchanger layout, system data

    and energy situation gives a point of comparison and better layouts can be imitated. This method only

    brings value to designing new plants, where a plant’s efficiency could be mimicked. As every plant isunique and the method doesn’t take current plants’ investments or facility- and process limitations into

    consideration, it is not suitable for reconstructions of existing plants. Even in the new design situation the

    method is inadequate as it only provides a relative analysis and don’t provide a full analysis that includes

    the best theoretical solution possible.

    A smaller portion of industrial firms has come further than the others in their energy efficiency efforts and

    is working with Pinch. Process engineers that have studied or previously worked with Pinch technology

    are able to analyze and optimize heat exchanger networks without any tools but are then limited to the

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    number of heat exchangers, as the work quickly gets very complex. After 10 streams, corresponding to 5

    heat exchangers, it is considered best to use software tools and after 20 streams (10 heat exchangers) it is

    considered too complex for manual work. Another limitation is the time used for performing manual

    Pinch analysis as it takes a fraction of the time if the process is automated.

    A number of software providing optimized Pinch solutions are on the market today. They vary in the

    degree of integration with other process software and the possibility to estimate reconstruction costs of

    new and current plans. For more details, please see Chapter 5.3, Competitors.

    4.5  Intellectual Property4.5.1  Current assets

    Our most important intellectual property is our software. The older “HexaTec” software is not patentable,

    as it has been shown publically destroying novelty and is also closely related to well-published academic

    material. The current redevelopment of the software could be made patent claims to, and we will keep a

    tight lid on the development and use NDA’s extensively – however, because it is still closely related to the

    previous versions, obtaining a patent either in the US or Europe is still very unlikely. For the currentversion we are thus dependent on a black box solution, keeping our code and algorithms a trade secret.

    This is enabled through offering the software as a web application as described in the business model. The

    software will be built with back and front end (“where the magic happens” and the user interface) entirely

    separated, communicating through an Application Programming Interface (API).

    Our most prominent selling point is user-friendliness and intuitive software, and thus our brand will be an

    important and necessary intellectual asset. We are already using a TM by our name to indicate our

    intention to protect it. A solid graphic profile and communication strategy ensures that all exposure of the

    brand is done in alignment with our core values.

    The old software code will be transferred with incorporation per the collaboration agreement with TecNet.Whenever we engage external developers for product development we make sure that we transfer the

    copyright of the code they are writing, this will be a necessity for all consultancy contracts. The TM and

    domain belongs to Encubator and will be transferred to Pinexo™ upon incorporation, so there are no 3rd 

    parties that can make claims.

    4.5.2  Intellectual Property Strategy

    As new features and ideas are being developed continuously in the project, there is a potential for securing

    more intellectual property rights besides of the copyright for the future. We have decided to continue

    keeping a tight lid on our software so that we ensure novelty is not destroyed. We have initiated contact

    with a well-reputed Gothenburg based IP lawyer and with the future development we will stay in close

    touch with him to evaluate whether any of our inventions (one in particular) may be patentable in the US,Europe or both.

    We are aware of that software patents do not give absolute protection. It is however important for us to

    secure intellectual property rights besides the obvious copyright, as this may be of great importance for

    potential investors in the future.

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    5  Market

    5.1  Market Segment

    5.1.1  Initial MarketOur market is the production industry, and our main segment is the process industry. We will initially be

    targeting process industry plants and the consultants offering energy optimization services to these, in

    Sweden. Any plant that has more than 5 hot and 5 cold streams are applicable for an analysis using

    Pinexo™. Sweden is chosen as launch market because of the geographical and cultural closeness to pilot

    customers, high level of energy awareness within the process industry and closeness to leading base

    research at Chalmers.

    Based on the in-depth market study performed during spring 2013, indications have been identified

    pointing to an initial target segment of niched small consultancy firms offering energy analysis to plants or

    other consultancies. These small firms will have sufficient in-house capabilities to efficiently learn and use

    the tool, they do not have as complicated purchasing processes as the large companies, and they are moreadaptive to new technology.

    Targeting this segment awaits initial results from the proof-of-concept along with a board approval. The

    next steps will be to perform targeted sales to confirm the results of the market study.

    5.1.2  Next steps

    When an initial customer base has been established in Sweden we will be looking towards Germany,

    which is close geographically and culturally. By building up a customer base in Germany, global

    applicability can be proven and a strong foundation for further global expansion is built.

    5.2  Market ResearchThere are 350 process industry plants in Sweden with 20 or more

    employees, and around 280 consultancy firms with 20 or more

    employees serving these6. The number of employees is the best

    quantitative variable that has been found in order to quantify the

    potential market. It has been found so far to correlate roughly with

    the company size required to be of interest for our software.

    The Swedish Production Industry had a turnover of 470 billion

    SEK in 2010, which amounted to 30% of all Swedish exports6. In

    2006, the Swedish process industry spent on average 12,5% of

    their direct production costs on energy7

    . Another interesting fact isthat this industry spent 2.8 B SEK on IT services in 20116.

    Continuous discussions and meetings are held with potential customers, researchers and industry experts

    to ensure that project decisions are based on the most relevant market information. The feedback we

    receive has been very positive. We have also experienced repeatedly that people in industry who knows

    6 Statistiska Centralbyrån, 20127  Ökad konkurrenskraft for svensk processindustri, Kungl. Ingenjörsvetenskapsakademien (IVA), 2006

    Figure 9 - IVA's rough estimation on direct costsfor plants in the process industry

     

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    Pinch, usually former students from Heating Systems Engineering or Chemical Engineering at Chalmers,

    say “I had that idea once. Had I not been in my current job I’d have worked on my own making a software

    like this.”  

    Looking towards an international market, we initially intend to target Germany. The German Processindustry had revenues of !  307 billion in 2011, amounting to 13% of the global market 8. It is also worth

    noting that 61% of German energy consumption comes from gas, oil and coal8.

    5.3  Competitors

    Pinexo™ Super-Target AspenTech Hextran PinCHProSim

    User-friendly IT "   " No Pinch expert

    required"  

    Cloud based "  Integration with

    simulation

    software

    "  "   "  

    Substantial cost

    analysis"  

    Freestanding

    software"   " 

    Closeness to

    academia"   "  " 

    Market focus Sweden Europe   Global  Asia  Switzerland   France

    Price in SEK 85.000 229.500 224.000 Unknown 19.000 Unknown

    As can be seen above, our closest competitors in the high-priced segment are SuperTarget and AspenTech,

    which both forms part of a larger control system and requires installation of these to run. SuperTarget also

    requires deep knowledge of Pinch.

    Looking towards the less-functionalities and lower-priced end of the market, our main competitor is

    PinCH, offering a low price license for a basic feature set. As this software too does not require

    installation of a control system, these can be said to be our closest competitor. However, they are steadily

    anchored in Switzerland, offering cost analysis only in Swiss Franc and with a no global marketing

    efforts. The product also requires Pinch knowledge and lacks extensive cost analysis. By offering

    significantly better functionality, building a strong brand and a utilizing strong marketing strategy we willbe able to compete well against this low-priced player.

    8  Germany’s Chemical and Related Process Industry 2011, Germany Trade & Invest

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    5.4  SubstitutesConsultants in the industry as well as larger plant corporations may have developed their own software for

    energy optimization. A common way to do this is to benchmark the efficiency of one plant compared to

    others. As every plant is different, and you do not know how energy efficient they are in the first place,this obviously does not give great results, and substantial rebuilds based on this are not common.

    Another substitute is experience. However, in an industry where margins diminish and efficiency is key,

    being able to quantify your decisions are more and more important, and this you cannot do with

    experience.

    A third important substitute is the obvious “not acting”. Plants can very well choose to improve their

    production process without focusing on energy. With the steep increase in focus on global warming and

    our common responsibility the past years, however, we see this trend declining – but some parts of the

    industry are definitely more conservative and slow moving than others.

    5.5  Value PotentialPinexo™ provides the customer with a smart tool for finding and initiating optimization projects that save

    energy and costs. Pinexo provides analysis of the current energy situation as well as suggestions for future

    heat exchanger network design with an optimal trade-off between energy savings and investment

    equipment costs. By using Pinexo’s software the customer finds new cost effective designs that reduces

    their energy costs whilst the prior investments in expensive equipment is taken into consideration. The

    design proposals are delivered with an implementation guide for the reconstruction as displayed

    investment costs, potential savings and payback-time of the project.

    5.5.1  Process Industry Company

    By using Pinexo’s intuitive and user-friendly tool process engineers can now identify new lucrative

    redesigns in a time efficient manner, without investing time in learning the software. The redesigns aredelivered together with an economical analysis (where the energy savings, investments costs and the pay

    back time is calculated) with an implementation guide for the reconstruction.

    Main values provided by Pinexo™

    •  Enables in-house engineers to review energy optimization opportunities quickly and continuously

    for all parts of the production process.

    •  Generates payback scenarios for all possible projects and pick the most profitable ones at every

    investment opportunity.

    •  Generate optimization suggestions and investment analysis that lead to projects actually being

    implemented instead of put on hold because of complexity.Successful reference projects

    Pinexo is a new tool based on a well-established and tested methodology, Pinch. The method has been

    used to generate substantial energy and capital savings in the process industry for hundred of new and

    retrofit designs during the last 30 years. Following examples are successful projects:

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    BillerudKorsnäs, Karlsberg Sweden

    Type: Partly integrated pulp and paper mill

    Summary: Elimination of steam users below pinch temperature by reconfiguration of

    the heat exchanger network.Annual savings: 740 000 EUR/year

    Payback time: 12 months

    Preem Refinery, Gothenburg Sweden

    Type: Crude oil refinery, retrofit project

    Summary: Identification of internal heat recovery potential and energy savings trough

    pre-heating of a number of streams.

    Annual savings: 6 250 000 EUR/year

    Payback time: 6 months

    5.5.2  Technical Consultant

    The technical consultancy firm serves several customers in Sweden and Europe with energy optimization

    services. Currently, the energy group uses AspenTech licenses at 229.500 SEK/year and manual

    calculations to perform energy optimization pre-studies and suggestions. These typically take 3 man-

    weeks per project to perform.

    Main values provided by Pinexo™

    •  Substantially reduces time required to perform analysis through automated calculations. This can

    greatly increase profitability and free up time to work with other projects.

    • 

    Enables continuous sharing of optimization suggestions to the customer and subsequentmodifications can be made to generate fully implementable suggestions.

    •  Can be used as a “sales tool”: when performing one type of service for a process industry

    customer, already available data can be quickly uploaded to Pinexo™ in order reveal energy

    optimization possibilities for the customer that can generate more service sales for the consultancy

    firm.

    Customer case example  

    The consultancy firm wins a project to perform energy optimization studies of the heat exchange system at

    a pulp mill. With data available from the customer, consultants can quickly start generating optimization

    suggestions that are continuously shown and discussed with the customer to capture all aspects of a

    possible rebuild. A list of 5 different rebuild suggestions complete with investment analysis is deliveredon time to the customer, which chooses to continue detailed evaluation of two of them. Since the project is

    charged at a fixed price and Pinexo™ eliminates a substantial amount of calculation time that was

    previously required, the profitability of the project is greatly increased. At half of the price of an

    AspenTech license, significantly higher value has been created for both the consultancy company and

    their process industry customer.

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    5.5.3  Societal Value

    Apart from the values created for Pinexo’s customers, reducing energy consumption also creates

    substantial societal value. This is accomplished by providing the customers with a tool that can reduce

    energy consumption and thereby decrease pollution and emissions of greenhouse gases. By better usage of

    the heat supplied to the processes the industry can reduce their demand of oil and gas and limit the

    dependence of fossil fuels. Diffusion of Pinexo™ and similar tools can help companies, regions and

    nations to meet stricter environmental legislation and help make energy and environmental issues a natural

    part of corporate strategy and operations. Companies that find energy savings can distribute energy to the

    district heating system. By providing the society with additional heat sources end consumers energy prices

    can be lowered and stable during seasonal variations.

    5.6  Sales StrategyBeing an early stage venture, sales is an integrated part of the development process. Current efforts are

    focused at initiating collaborations with potential customers where customer learning can be directlytranslated into the software development process. Letters of intent are used a tool to set general frames for

    the collaboration, and when detailed testing commences project documents are used to thoroughly specify

    tasks, responsibilities and payments. The goal of each collaboration is to turn the development partner into

    a paying customer upon completion of the first commercial version of the software.

    The commercial sales strategy envisioned for Pinexo™ consists mainly of direct sales towards potential

    customers, targeting plant managers, maintenance managers or process engineers. With a sales pitch

    focused on reducing environmental impact, the aim is to visit the customer at their plant to find out further

    about their needs and specific operations. If a good relationship can be established, the potential savings

    by using Pinexo™ will be highlighted by using reference projects for similar customers. Through sales

    work conducted so far, the following key findings have been made:

    •  It is important at all stages to learn about the customer and continuously adapt the communication

    around Pinexo™ so that it matches the long-term strategy of the customer.

    •  Using joint R&D projects is a good way to earn acceptance at the early stages of development

    where little or no proof-of-concept data can be shown.

    Sales efforts can and will be accelerated through expansion of the sales force. Web marketing and fairs are

    seen as strong complementary channels to generate sales and will be expanded continuously.

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    5.7  Marketing Plan

    Time Period Actions  Q2 2 13

    Develop segment specific marketing material and communication strategyStudy the market to identify the initial market segment for the commercialversion.Perform marketing strategy “litmus tests” to verify the accuracy of ourcommunication.Actively participate at the Pinch conference “International Process IntegrationJubilee Conference 2013.”

    Q3 2 13

    Package results from pilot project 1 and focus on marketing towards EarlyMajority.Targeted marketing with focus on sales.Actively participate as exhibitors at VA-mässan and ProcessTeknik 2013

    Q4 2 13 Package results from pilot project 2 and focus on marketing towards EarlyMajority.Develop marketing strategy and material for the German market.

    Q1 2 14

    Package results from pilot project 3 and focus on marketing towards EarlyMajority.

    Q2 2 14

    Conduct market research on the German market.Initiate collaborations with Swedish universities for introduction of educationalversion.

    Q3 2 14

    Hire sales manager and increase direct sales efforts.Introduce product on the Swedish educational system, two universities.

    6  Action Plan

    On the following page you can see Pinexo’s action plan from Q2 2013 to Q3 2014. During this period

    Pinexo plans to verify the market need, establish contact with relevant companies, develop the software

    solution and perform three pilot studies to test the prototype and get a proof of concept.

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    17Figure 10 - Action plan 

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    7  Risk Analysis

    8  Finance

    - 15

    - 10

    - 5

    0

    5

    10

    15

    20

    25

    30

    35

    2013  2014  2015  2016  2017  2018  2019 

       M   i   l   j  o  n   t  a   l

    Income

    Costs

    Cash Balance

    Cashflow

    Risk   Impact

    1-5 

    Probability

    1-5 

    Mitigation Actions

    Our tool is a one-off analysis and weachieve no repeat purchases

    3 5 Targeting consultantsDevelop alternative features and services forlock-in

    Not enough end customers in the chosensegment and market price 

    4  4  Target markets as consultancy firms or heatexchanger manufacturers. Consider change ofbusiness model, possibly to “shared savings” or“freemium” model. 

    Customers do not have faith in thetechnical quality of the product 

    5  3  Solid proof of concept and dedicatedcommunication around it 

    Data extraction process difficult and/ortime consuming 

    3  4  Educate customers on the data extractionprocess or sell the service. Recruit thosecompetencies to the project.

    Customers deem web solution not secureenough for sensitive data upload  4  3  Pick Cloud Service Provider with focus onsafety to leverage their policiesPush security issues in marketing and salesDevelop product as desktop software as Plan B 

    Bugs, unstable product - main risk in dataauthorization and user access 

    4  2  Test Plans made in parallel with development 

    Customers are not willing to pay for thesupplied functionality 

    4  2  Communicate benefits of product clearlyContinuously develop features requested by thecustomers 

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    The above diagram shows estimated income, costs, cash balance at end of year and cash flow for the

    coming 7 years, excluding financing events. For detailed data and assumptions, please refer to Appendix 1

     – Finance.

    Revenues stem from sales of licenses for the Pinexo™ software. Staff costs amount to 85% of the totalcosts and the main costs linked to the growth is additional salary costs for sales staff and developers. The

    cash balance at the beginning of 2013 was 490 000 SEK. Encubator provides office space and related

    resources during the first half of 2013. Soft funding has been received from VINNOVA, ALMI,

    Göteborgs Energi and Encubator. Opportunities for soft funding are reviewed continuously and

    discussions with Innovationsbron have been initiated for verification grants and possibly also equity

    investment.

    8.1  Pricing StrategyPinexo utilizes a value-based pricing strategy based on performance factors. Interviews with potential

    customers, industry experts and analysis of current ways of working have generated a list of 120

    performance factors. These have been compared to competing solutions in order to identify factors wherePinexo performs above, equal or poorer than competing solutions. By quantifying each factor a reasonable

    price relative to competitors can be set. Additionally, by performing this analysis the sales efforts have

    been strengthened greatly by being able to show key factors where Pinexo outperforms competitors and

    also how these factors can be translated into quantitative value for the customer.

    The market introduction price for the Pinexo™ tool is 85.000 SEK per user and year. Please refer to

    Appendix 1.2 – Pricing for more details on the pricing strategy.

    8.1.1  Alternative business model pricing

    As described in Chapter 2.3.1, we may need to pivot our business model based on our findings during the

    proof of concept.If we go for Pinexo™ as a niched consultancy, we will offer a pre-defined pricing depending on the size

    of the plant, the amount of available data and the level of participation by the plant themselves. The

    pricing strategy might be value-based, for example related to potential savings, or based on estimated

    number of hours per project.

    If Pinexo™ is a tool and educational packages sold to consultants, we will charge for the tool as described

    above, plus fixed prices for the educational events and material.

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    8.2  Exit StrategyWe aim at providing our shareholders with a profitable exit. Depending on the time of transaction, we are

    working with the three scenarios below.

    Time span 2-5 years 5-7 years 7-10 years

    Type of transaction Acquisition Second stage equityinvestment

    Initial Public Offering(IPO)

    Parties involved Competitor with similaroffering or consultancyfirm within energyoptimization

    Late stage venture capitalentity

    Public stock exchange forsmall companies,primarily in Sweden

    Critical success factors

    to enable exit

    Strategic fit with buyer

    High perceived threattowards incumbents

    Proof-of-concept

    Awareness of Pinexoamong competitors andglobal market

    Strong and stable growth

    Profitable business model

    Demonstrated scalabilityand global potential

    Demonstrated ability tostay innovative and

    competitivePositive cash flow

    Large potential for strongfurther growth globally

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    Appendix

    Appendix 1 – Finance

    Cash flow excludingfinancing activities(SEK)  2013  2014  2015  2016  2017  2018  2019 

    Income

    Software sales 255 000 680 000 1 700 000 3 740 000 7 480 000 14 960 000 29 920 000

    Total number of licenses 3 8 20 44 88 176 352

     Revenue growth 167% 150% 120% 100% 100% 100%

    Total income 255 000 680 000 1 700 000 3 740 000 7 480 000 14 960 000 29 920 000

    Costs

    Salary developers - 409 200 - 409 200 - 818 400 - 818 400 -2 046 000 -3 069 000 -4 092 000

     Development staff 1 1 2 2 4 6 8

    Salary management - 204 600 - 818 400 - 818 400 -1 636 800 -3 069 000 -4 603 500 -6 138 000

     Management staff 1 2 2 4 6 9 12

    Sales and marketing - 14 400 - 28 800 - 57 600 - 115 200 - 230 400 - 460 800 - 921 600

    General & Administrative - 57 300 - 118 038 - 121 579 - 125 227 - 128 983 - 132 853 - 136 838

    Corporate tax 25 515 - 235 376 - 389 453 -1 386 967

    Total costs - 685 500 -1 374 438 -1 815 979 -2 670 111 -5 709 759 -8 655 606 -12 675 405

    Net cash provided by operatingactivities - 430 500 - 694 438 - 115 979 1 069 889 1 770 241 6 304 394 17 244 595

    Cash and cash equivalents atbeginning of year 490 000 59 500 - 634 938 - 750 917 318 972 2 089 213 8 393 607

    Cash and cash equivalents at endof year 59 500 - 634 938 - 750 917 318 972 2 089 213 8 393 607 25 638 202

    Key figures 2013   2014  2015   2016   2017  2018  2019 

    Average monthly costs - 57 125 - 114 537 - 151 332 - 222 509 - 475 813 - 721 300 -1 056 284

    Market introductions Sweden Germany Global

    Financing need 200 000 800 000

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    Input data 

    Revenues

    Price per license 85 000 per year

    Salary costs incl taxesCategory Per month Per year

    Developer employee 34 100 409 200

    Management employee 34 100 409 200

    Sales and marketing (initial)Category Per month Per year

    Printed material 200 2 400Events 500 6 000

    Web marketing 500 6 000

    TOTAL: 14 400

    G&A costsCategory Per month Per year

    Office rent 5 000 60 000

    Telephone 100 1 200

    Internet 250 3 000Office material 100 1 200

    Representation 600 7 200

    Transports 1 000 12 000Insurance 500 6 000

    Consultants/legal advice 1 000 12 000

    Cloud hosting 1 000 12 000

    TOTAL: 114 600

    Key assumptions

    •  Key staff will accept a gross salary of 20 000 SEK/month in exchange for ownership stake in the

    company. This will only include key personnel employed the first three years. After this, salary

    levels will be adjusted up by 25%.

    •  Encubator will sponsor office space and related administrative costs until the end of June 2013.

    •  No fixed assets will be acquired.

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    Appendix 1.2 – PricingIn the table below is a summary of the four main competitors for Pinexo’s software and a short version of

    the price analysis performed to set the initial price for Pinexo’s initial software product.

    Pinexo 2.0 AspenTechEnergy Analyzer

    KBCSuperTarget

    HEXTRAN PinCH

    General description Stand-alone cloudapplication

    Full control andengineeringsystem suite withPinch analysismodule

    Specialized Pinchanalysis softwarethat works inintegration withsimulationsoftware

    Full control andengineeringsystem suite withPinch analysismodule

    Stand-alonedesktopapplication

    Main advantages User-friendly (noeducationrequired)

    Automated

    optimizationcalculations

    Detailed costcalculations

    Fully compatibleon all platforms

    No installation orcosts forownership/decommissioning

    Market leadingposition

    Part of a largersoftware suite

    Strong add-onconsultancyservices

    Strong presence inUS

    Market leadingposition

    Many referenceprojects

    Strong supportand add-onservices

    Expert levelcalculationfeatures

    Strong presence inUK

    Part of a largersoftware suite

    Strong add-onconsultancy

    servicesExpert levelcalculationfeatures

    Includes advancedheat exchangerdesign features

    Strong presence inAsia

    Standard featureset for simpleranalysis

    Main drawbacks No/few referenceprojects

    Currently no/fewadd-onconsultancyservices in-house

    Lack ofintegration withexisting controlsystems

    Lack of expertlevel manualcalculationfeatures

    Lack of

    documentationand literature

    Highly complexto use

    Complexinstallationprocess

    Requires fullinstallation ofsystem suite torun

    Manualoptimizationcalculations

    Only basic costcalculations

    Requires special

    training

    Highly complexto use

    Requires separatesimulationsoftware to run

    Manualoptimizationcalculations

    Only basic costcalculations

    Requires specialtraining

    Highly complexto use

    Complexinstallationprocess

    Requires fullinstallation ofsystem suite torun

    Manualoptimizationcalculations

    Only basic costcalculations

    Requires special

    training

    Complex to use

    Only basic cost

    calculationsEconomic dataonly in SwissFrancs

    Market presenceonly focused onSwitzerland

    Driven only aspart-time projectby researchers

    Price per user andyear (SEK) 85 000 229 500 224 400 Unknown 19.000

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    Appendix 2 – Collaboration Partners, full list

    Partner Role Collaboration details Value generated from collaboration

    Arla Foods Developmentpartner

    Pinexo has initiated a pilot project at Arla’sdairy plant in Jönköping, where the Pinexosoftware will be tested. Pinexo will own theright to communicate the results in marketingpurposes and if the project shows good resultSt1s intention is to buy licenses of the product.

    •  Proof of concept•  Test results for marketing•  Feedback for development process•  More insight in customer needs

    BIM Kemi Developmentpartner

    Pinexo is planning to preform a pilot projecttogether with BIM on their production plant inGothenburg. Pinexo will own the right tocommunicate the results in marketing purposesand if the project shows good result St1sintention is to buy licenses of the product.

    •  Proof of concept•  Test results for marketing•  Feedback for development process•  More insight in customer needs

    St1 Development

    partner

    Pinexo is planning to preform a pilot project

    together with St1 on their refinery inGothenburg. Pinexo will own the right tocommunicate the results in marketing purposesand if the project shows good result St1sintention is to buy licenses of the product.

    •  Proof of concept•  Test results for marketing

    •  Feedback for development process•  More insight in customer needs

    ABB Developmentpartner

    Pinexo is planning to preform a pilot projecttogether with ABB on one of their customers’plants. Pinexo will own the right tocommunicate the results in marketing purposesand if the project shows good result ABB’sintention is to buy licenses of the product.

    •  Proof of concept•  Test results for marketing•  Feedback for development process•  More insight in customer needs

    ÅF Developmentpartner

    Pinexo is together with ÅF planning onpreforming a pilot project where ÅF uses theproduct on one of their customers’ plants.

    •  Proof of concept•  Test results for marketing•  Feedback for development process•  More insight in customer needs

    Energi-myndigheten

    Key opinionleader &financier

    Energimyndigheten is a key opinion leader onregulations and standards in the energy sector.They also provide financing for projects relatedto reducing energy consumption.

    •  Insight in trends and new regulations•  Network•  Possible project financing

    Vinnova Financer Vinnova is the Swedish governmental agencythat administers state funding for research anddevelopment. Pinexo has been granted softfunding for the VINN-verifiering program andhas the opportunity to search for other financing.

    •  Financing•  Credibility

    Almi Financer Pinexo has been granted soft funding fromAlmi, which is a governmental agency that helps

    growth companies.

    •  Financing•  Credibility

    Innovations-bron

    Financer Innovationsbron is a state owned investmententity that performs both grant financing andequity investments. Pinexo is in discussion withthem about both financing forms.

    •  Financing•  Credibility

    Chalmers Research andrecruiting

    Chalmers is the leading technical university inScandinavia. The Matrix method were developby Chalmers’ researchers and is today the maindriving force in the development of Pinch.

    •  Thesis works•  Researchers•  Credibility•  Recruitment

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    Appendix 3 – Plan for Proof of Concept

    S

    e

    p

    2

    S

    e

    p

    1

    S

    e

    p

    4

    S

    e

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    3

        M   a   y    1    5    t    h

        M   a   y    1   s    t

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         A  -   1 .   1

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         D  e   l   i  v  e  r  a   b   l  e  s

         D  -   1 .   1

       A   g  r  e  e  m  e  n   t  o  n  c   h  o  s  e  n

      s  e  c   t   i  o  n

       f  o  r   t   h  e  a  n  a   l  y  s   i  s

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         R  -   1 .   1

       A  r   l  a  :   P  r  e  p  a  r  e  s   t   h  e   g  u   i   d  e   d   t  o  u  r

      a  n   d   h  a  s   i  n  a   d  v  a  n  c  e   t   h  o  u   g   h   t  a

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      n  a  r  e  a  s

       f  o  r   t   h  e  p  r  o   j  e  c   t .

       R  -   1 .   2

       A  r   l  a  :   A  n  p  r  o  c  e  s  s  e  n   g   i  n  e  e  r   t   h  a   t

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      a  n   d  p  r  o  c  e  s  s  e  s .

         T   i  m  e  r  e  q  u   i  r  e   d   b  y   A  r   l  a  :   O  n  e  p  e  r  s  o  n ,

       2  -   4   h  o  u  r  s 

       A  c   t   i  o  n  s

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       I   d  e  n   t   i   f  y   t   h  e  s   t  r  e  a  m  s  w   i   t

       h   i  n

       t   h  e  c   h  o  s  e  n  s  e  c   t   i  o  n

       A  -   2 .   2

       M  a  p  p   i  n   g  o   f  p  r  o  c  e  s  s  e  s   t  o

      p  r  o   d  u  c  e  a  s   i  m  p   l  e   f   l  o  w  c   h  a  r   t  o  v  e

      r   t   h  e

      c   h  o  s  e  n  s  e  c   t   i  o  n

       A  -   2 .   2

       C  o   l   l  e  c   t   d  a   t  a   f  o  r  a  s  m  a  n  y

      s   t  r  e  a  m  s  a  s  p  o  s  s   i   b   l  e  w   i   t   h   i  n   t   h  e  s  y  s   t  e  m .

       [   S   t  a  r   t   t  e  m  p  e  r  a   t  u  r  e ,

       E  n   d   t  e  m  p  e  r  a   t  u  r  e ,

       M  a  s  s   f   l  o  w   (   F   )  a  n   d   h  e  a   t  c  a  p  a  c   i   t  y   (   C  p   )   ]

         D  e   l   i  v  e  r  a   b   l  e  s

         D  -   2 .   1

       F   l  o  w  c   h  a  r   t  o   f  s  e   l  e  c   t  e   d  s  e

      c   t   i  o  n .

       D  -   2 .   2

       E  x  c  e   l   f   i   l  e  w   i   t   h  s   t  r  e  a  m   d

      a   t  a .

         R  e  s  p  o  n  s   i   b   i   l   i   t  y  a  n   d  r  e  s  o  u  r  c  e  s

      n  e  e   d  e   d

         R  -   2 .   1

       P   i  n  e  x  o  :   D  e   l   i  v  e  r  s  a  n  e  x  c  e   l  s   h  e  e   t

       t  e  m  p   l  a   t  e   f  o  r   d  a   t  a  c  o   l   l  e  c   t   i  o  n

       R  -   2 .   2

       A  r   l  a  :   D  e   l   i  v  e  r  s   i   t  e  m  s   D  -   2

     .   1  a  n   d

       D  -   2 .   2

       i  n  c  o  o  p  e  r  a   t   i  o  n  w   i   t   h   P   i  n  e  x  o .

         T   i  m  e  r  e  q  u   i  r  e   d   b  y   A  r   l  a  :   O  n  e  p

      e  r  s  o  n ,

       4  -   1   2   h  o  u  r  s .

       D  e  p  e  n   d  s  o  n  a  m  o  u  n

       t  o   f

      a  v  a   i   l  a   b   l  e   d  a   t  a  a  n   d  m   i   g   h   t   b  e  m  o

      r  e .

     

       A  c   t   i  o  n  s

         A  -   3 .   1

       A  n  a   l  y  s   i  s  o   f   f   l  o  w  c   h  a  r   t  a  n   d

      s   t  r  e  a  m   d  a   t  a

       A  -   3 .   2

       S   i  m  u   l  a   t   i  o  n  a  n   d  s  o   f   t  w  a  r  e   t  e  s   t   i  n   g

       A  -   3 .   3

       C  r  e  a   t   i  o  n  o   f  p  r  o   j  e  c   t  r  e  p  o  r   t  w   i   t   h

       t  e  s   t  r  e  s  u   l   t  s

      D  e   l   i  v  e  r  a   b   l  e  s

         D  -   3 .   1

       P   i  n  e  x  o  c  o  m  m  u  n   i  c  a   t  e  s  w   i   t   h   i  n

       2  w  e  e   k  s   i   f   t   h  e   d  a   t  a   f  r  o  m  s   t  e  p   2   i  s

      s  u   f   f   i  c   i  e  n   t .

         R  e  s  p  o  n  s   i   b   i   l   i   t  y  a  n   d  r  e  s  o  u  r  c  e  s  n

      e  e   d  e   d

         R  -   3 .   1

       P   i  n  e  x  o  :   R  e  s  p  o  n  s   i   b   l  e   f  o  r  s   t  e  p   3

      a  n   d   t   h  e   d  e   l   i  v  e  r  y  o   f   D  -   3 .   1 .

         T   i  m  e  r  e  q  u   i  r  e   d   b  y   A  r   l  a  :   N  o  n  e .

       I   f   d  a   t  a

       f  r  o  m   S   t  e  p   2   i  s   i  n  s  u   f   f   i  c   i  e  n   t ,   A  r   l  a

      m   i   g   h   t

       h  a  v  e   t  o  s  p  e  n   d  a  c  o  u  p   l  e  o   f   h  o  u  r  s .

     

       A  c   t   i  o  n  s

         A  -   4 .   1

       O  n  s   i   t  e  p  r  e  s  e  n   t  a   t   i  o  n  a  n   d  r  u  n

       t   h  r  o  u   g   h  o   f  s  o   f   t  w  a  r  e  p  r  o  c  e   d  u  r  e

       A  -   4 .   2

       S  o   f   t  w  a  r  e   t  e  s   t  -  s  e  s  s   i  o  n .

         D  e   l   i  v  e  r  a   b   l  e  s

         D  -   4 .   1

       P  r  o   j  e  c   t  r  e  p  o  r   t  w   i   t   h   t  e  s   t  r  e  s  u   l   t  s

         R  e  s  p  o  n  s   i   b   i   l   i   t  y  a  n   d  r  e  s  o  u  r  c  e  s  n  e  e   d  e   d

         R  -   1 .   1

       P   i  n  e  x  o  :   P  r  e  s  e  n   t  a   l   l  r  e   l  e  v  a  n   t

       i  n   f  o  r  m  a   t   i  o  n  a   b  o  u   t   t   h  e  p  r  o   j  e  c   t  a  n   d   h

      a  n   d  s

      o  v  e  r  a  r  e  p  o  r   t   (   i   t  e  m   D  -   4 .   1

       ) .

       R  -   1 .   2

       A  r   l  a  :   M  a   k  e  s  s  u  r  e   t   h  a   t   1  -   2

      p  e  r  s  o  n  s   i  n   t  e  r  e  s   t  e   d   i  n   t  e  s   t   i  n   g   t   h  e

      s  o   f   t  w  a  r  e  a   t   t  e  n   d  s  a   t   t   h  e  p  r  e  s  e  n   t  a   t   i  o  n

      m  e  e   t   i  n   g .

         T   i  m  e  r  e  q  u   i  r  e   d   b  y   A  r   l  a  :   1  -   2  p  e  r  s  o  n  s ,

       2  -   4   h  o  u  r  s

        J   u   n   e    1   s    t

        J   u   n   e    1    0    t    h

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