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Suki GoodmanSection of Organisational Psychology
School of Management Studies
DFAQSimple interventions for complex
problems
Context What was the teaching or learning problem? How did you use a teaching and learning
technology as part of a solution? How well did this work? What are your reflections and ideas about
improvements?
Outline
Organisational Psychology
Third year: BUS3002F Organisational learning and
wellness & BUS3003S Labour relations and organisational change
Honours: BUS4066W Organisational Learning module
Context
Standard educational concerns:
Large classes; demographic diversity; differential skills and knowledge background; self-efficacy
Org Psych related concerns:
Applied discipline, limited experience and exposure to work & organisations
What was the teaching or learning problem?
For standard educational concerns:
Facilitate learning conversations outside of the formal programme
Facilitate “safe” space for shy/self-conscious students to participate and collaborate
Keep academics in touch with how students managing on the course and with the material
How did you use a teaching and learning technology as part of a solution?
Attempt to shift the learning responsibility Attempt to create community of learners
beyond formal class setting Increase engagement with material Increase communication Increase lecturer/coordinator availability Offer improved service
Org Psych (organisational learning) related concerns:
Opportunity to experience learning technology first hand
Difference btw theory and theory + application
Understanding role and importance of technology in training and development in 21st century organisations
Mapping how learning happens in organisations/systems, how institutional memory is developed, stored, used and revised
Indentifying steps in scaffolding learning architecture in organisations
E.g. honours course outcomes
Standard educational concerns:
Undergraduate:It worked well BUT
Postgraduate: It worked well BUT
How well did this work?
Org Psych related concerns:
Excellent opportunity for students to engage differently with material
Opportunities for application and reflection
Evidence from own experience and focus group interviews with undergraduates & postgraduate
Analysis of focus group transcripts Illustrative quotations
Evidence?
“I think for me I do not have a lot of confidence in my own thought processes like I don’t believe that the things that I think are right or particularly innovative or smart so I am very withdrawn when it comes to expressing what I think and like DFAQ was helpful… because I did not have to go and expose myself…”
Theme 1: How and why students used the DFAQ ?
“ I think DFAQ is heading towards a sort of collective way of learning and that we could actually learn together and all of us improve our skills and abilities, so I think if we changed our mindset of what learning is about then it is not about only personal achievement and learning but if we could collectively learn then I think the DFAQ would become more affective because people would then share information and not actually hold onto it.”
“It was a good learning tool, I think and also it was just different as well and think that sort of helps like you sort of get struck in the rut of learning sometimes and just to have a different avenue to go to and a different way to get information…it was just different and it just was more useful.”
Why students found the DFAQ helpful?
“...I loved it – I have often thought why can’t we have it for this course or that course or why can’t this be such a nice resource for this person to use for that thing… and it is a nice thing to lean on and to have there as a resource, so I have often found that it was missing in other areas”
“I think it was great. We are always in close
contact with each other and always in contact with lecturers and stuff so it aided our learning and communication and I think in other courses it would be even more beneficial.”
Theme 3: Affective responses to the DFAQ
Experimentation and the possibility of failure
Lecturer buy-in Commitment of key individual Balance editorial prerogative with open
forum for debate Integrate with other aspects of the
course/other technological learning supports and tools
Ear to the ground
What are your reflections and ideas about improvements?