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Recent developments in India¶s Services Sector Opportunities for Australia Richard S Andrews Executive Director Economic Analytical Unit

Dfat India

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Recent developments in

India¶s Services Sector 

Opportunities for Australia

Richard S Andrews

Executive Director 

Economic Analytical Unit

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Key points

Services sector is key to India¶sdevelopment prospects

This makes it a particularly prospectivesector for Australian companies.

While Australia is already capitalising tosome extent, there is scope to do more

But«need to be in it for the long haul

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Services and India¶s development

Phenomenal growth in high-end serviceshas driven India¶s recent performance.

The question is ± can growth in one sector translate into an ³Indian developmentmodel´ based on services?

Services: 60 per cent of the Indianeconomy ± and growing.

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Services sector gaining ground

Sources:1999-2000 to 2004-05 data from Central Statistical Organisation, http://mospi.nic.in/5_gdpind_const.htm,accessed June 2006; 2005-06 data from Press Information Bureau, Press Note, 'Revised Estimates of Annual National

Income, 2005-06 and Quarterly Estimates of Gross Domestic Product, 2005-06', available at http://mospi.nic.in,accessed June 2006; pre-1999-2000 data from 31 May 2006RBI 2005b, Table 3.

Sector shares in GDP (at factor cost and 1999-00 prices),in per cent, 1990±91 to 2005±06

0%

20%

40%

60%

80%

100%

1990-91 1991-92 1992-93 1993-94 1994-95 1995-96 1996-97 1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06

 Agriculture Industry Services

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Services and India¶s development

Phenomenal growth in high-end serviceshas driven India¶s recent performance.

The question is ± can growth in one sector translate into an ³Indian developmentmodel´ based on services?

Services: 60 per cent of the Indianeconomy ± and growing.

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What¶s happening.

A critical element in the services sector¶s growthhas been government¶s change of mind onregulation

Deregulated or little-regulated sectors havegrown fastest

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Liberalised services sectors have grown faster 

Significantly liberalised Moderately liberalised Non-liberalised

Source: World Bank 2004.

 Average growth rates over the 1990s of selected services sectors

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ailways

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What¶s happening.

A critical element in the services sector¶s growthhas been government¶s change of mind onregulation

Deregulated or little-regulated sectors havegrown fastest

The demonstration effect plus lobbying by thesuccess stories are driving further reformmomentum.

This means a dynamic environment ± which willcreate opportunities as nature of businesschanges.

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Where the opportunities will be

While IT/ITES has been the headline-grabber, the services sector covers abroad spectrum

Important to look across whole servicessector for opportunities

These will differ depending on the role of the specific sector in the economy.

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1. The IT/ITES boom

India¶s boom driving ³tradability revolution´ for services and emergence of multi-directionalinternational supply chains

 ± India¶s business services imports have boomed at thesame time as exports

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Strength of commercial services trade

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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otal services

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Services trade and major com onents (US$ billion)

Source: Ministry of Finance# $ $ %  

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 Database on

ndian Economy, available at htt& 

s://cdbmsi.reservebank.org.in/cdbmsi/servlet/login/, accessed January# $ $ %  

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Ex orts

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1. The IT/ITES boom

India¶s boom driving ³tradability revolution´ for services and emergence of multi-directionalinternational supply chains

 ± India¶s business services imports have boomed at thesame time as exports

 ± Opportunities for collaboration, participation in supplychains, and just staying up to date with internationaldevelopments.

 ± But highly competitive Also opportunities in other high-end services

such as biotechnology

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2. Dynamic enablers

Telecommunications ± critical to ongoingIT/ITES boom ± uge growth (especially in mobile market) but huge

competition ± Mainly niche opportunities for Australia

Finance ± crucial to spreading growth ± Increasing affluence giving rise to demand for new

financial products

 ± Opportunities for project finance generated by needfor infrastructure development

 ± Ongoing reforms in banking and insurance

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Dynamic enablers (cont)

Energy and transport infrastructure ± willdetermine sustainability of India¶s boom ± Recognition by government of need for external

involvement

 ± Improved public sector fiscal position andmechanisms for drawing in foreign capital andexpertise

 ± Australian companies (e.g. SMEC, Clough, Leighton)operating successfully already

 ± Specific areas of Australian expertise ± airports etc Education (key Australian export)

 ± Watch for changing profile

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To be continued «

Retail ± burgeoning middle class drivesdemand for international standard retailing

 ± Structural and cultural shifts required withmajor implications for logistics and other industries

Tourism/hospitality

 ± Greater accessibility of travel (deregulatedairlines) will drive demand for expandedfacilities (e.g. middle-range hotels)

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 Australia¶s presence

Australia¶s second fastest growingservices market after China - but it¶smostly education

Increasing number of Australian successstories

Momentum from recent government ±

level visits and initiatives builds ongenerally favourable perceptions

Plenty of competition for limelight

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To remember 

India is a ³long haul´ investment destination ±reflected in differing assessments

 ± Rewards can be great and business environment is

becoming increasingly transparent ± Need to understand nature of business relationship &

 ± Pursue targeted marketing strategy: India is not ahomogeneous market.

 ± But difficulties should not be underestimated ± talk toothers who are doing it.