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8/11/2019 DFP Profile Qualities
1/5
DFP Profle Qualities
1. Strong communication absolute must - not just English - ability tocomprehend and clearly communicate ideas in a structured manner.2. Knowledge of web technologies, html, JaaScript, etc.
!hey can go through w"schools.com, learn and practice#!$%and JaaScript.
Screenshot attached for releant lin&s.
'ractice creating a basic #!$% webpage with lin&s, etc.
(hen as&ed )uestions on basic tags *head. body, etc+ used,should be able to eplain them along with uses of the tags.
". Eperience on !echnical !roubleshooting, bug ing, problem soling etc (hen as&ed )uestions on what their role was and what they did
on a daily basis, should be able to eplain in a clear andlogicalmanner.
uestions will be focused on the approach ta&en to sole aproblem. /nswers should probably be in the below se)uence0
o sing all eisting resources
o se a search engineforums to research online
o Spea& to your colleagues and seniors as they may hae ananswer or had similar issue earlier
o Keeping the client informed about the progress and delay ifany
o 3ollow up on a regular basis
o Ensure that the issue is soled
o 4ustomer centric approach and satisfaction is eryimportant
5. 6asic &nowledge of online ad world and 73' *7oubleclic& for 'ublishersand its uses+.
'resentation is attached on the benets of online adertisingcompared to traditional, etc. 8ideos related to (ebsering and /dsering are below0
http0www.youtube.comwatch9:%;gt8%rh
8/11/2019 DFP Profile Qualities
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http0www.youtube.comwatch9:14CbF?
http0www.youtube.comwatch9:prhC&f1Jbmw
http0www.youtube.comwatch9:SeD7?G7i2=feature:relmfuhttp0www.youtube.comwatch9:Hp2da"3H7?I
Search for information online about 73'0o http0www.google.comdfpinfosbfa).html
6elow are some websites which can gie information about onlineadertising0
o www.adopsinsider.com
o www.iab.net
Knowledge of how any webpage *e.g0 google.com,timesondia.com+ will load from the bac&end.
o 3rom the time the browser is opened and an ;% entered inthe address bar F' address 7HS re)uest to (eb contentserer data sent bac& to the users browser re)uest goesto /d serer to fetch ads ads sent bac& to the browser -the entire loop.
o ood information
here0 http0computer.howstuLwor&s.comweb-page.htm
>. 'rior epertise in technical customer supportproduct support Should hae &nowledge and eperience of S%/Ms, deadlines, metrics,
uality, 4S/!, etc. Fmportance of 4ustomer centric approach and 4S/!Ns.
O. ;easons to join the oogle project0 Should be conincing and not because they want to come to
#yderabad and that is the reason to join oogle - because it is in#yderabad.
Hot about the brand, we all &now it is a great brand but thatMs notthe only reason you want to wor& in oogle
oogle has great products and serices which we use on a dailybasis - oogle search engine, $ail, 4hrome browser, /ndroid$obile DS, $aps, etc which you are impressed by.
oogle is a company which supports new technology, diLerentand forward thin&ing, etc.
http://www.youtube.com/watch?v=1C0n_9DOlwEhttp://www.youtube.com/watch?v=1C0n_9DOlwEhttp://www.youtube.com/watch?v=1C0n_9DOlwEhttp://www.youtube.com/watch?v=1C0n_9DOlwEhttp://www.youtube.com/watch?v=uFzoM59bIQ8http://www.youtube.com/watch?v=uFzoM59bIQ8http://www.youtube.com/watch?v=uFzoM59bIQ8http://www.youtube.com/watch?v=uFzoM59bIQ8http://www.youtube.com/watch?v=prh9kf1Jbmwhttp://www.youtube.com/watch?v=prh9kf1Jbmwhttp://www.youtube.com/watch?v=prh9kf1Jbmwhttp://www.youtube.com/watch?v=prh9kf1Jbmwhttp://www.youtube.com/watch?v=SeOD8QXDi2Q&feature=relmfuhttp://www.youtube.com/watch?v=SeOD8QXDi2Q&feature=relmfuhttp://www.youtube.com/watch?v=SeOD8QXDi2Q&feature=relmfuhttp://www.youtube.com/watch?v=SeOD8QXDi2Q&feature=relmfuhttp://www.youtube.com/watch?v=Np2da3FND8Yhttp://www.youtube.com/watch?v=Np2da3FND8Yhttp://www.youtube.com/watch?v=Np2da3FND8Yhttp://www.youtube.com/watch?v=Np2da3FND8Yhttp://www.google.com/dfp/info/sb/faq.htmlhttp://www.adopsinsider.com/http://www.iab.net/http://computer.howstuffworks.com/web-page.htmhttp://www.youtube.com/watch?v=1C0n_9DOlwEhttp://www.youtube.com/watch?v=uFzoM59bIQ8http://www.youtube.com/watch?v=prh9kf1Jbmwhttp://www.youtube.com/watch?v=SeOD8QXDi2Q&feature=relmfuhttp://www.youtube.com/watch?v=Np2da3FND8Yhttp://www.google.com/dfp/info/sb/faq.htmlhttp://www.adopsinsider.com/http://www.iab.net/http://computer.howstuffworks.com/web-page.htm8/11/2019 DFP Profile Qualities
3/5
o ie eamples to support your answers
o ;esearch about what oogle does diLerent and what arethe technology and products its wor&ing on.
A. (hat are the products created by some of the large companies9 /pple products $icrosoft products
oogle products,etc
?. (hat will be your role in the process9/nalysts should be ery clear about the role
'roiding technical support for the 73' /dserer tool Email based process - not oice process.
(ebsite companies *publishers+ use the 73' tool to setup onlinead campaigns. Fn the process, if they face any issues, they willcontact support to hae their issues corrected. !hatMs where ourrole starts -
o (e will receie an email from clients.
o Heed to understand the )uestion
o ;esearch and troubleshoot the issue
o !ry to replicate the issue in a test page and test networ& ifapplicable
o 'roide resolution and #elp articles and educate the client
o Ff its a bug in the tool, need to escalate to engineering team
o 3ollow up on the case with diLerent departments if re)uired
uestions can range from0
o $y ad is not showing up
o /d not showing as intended *geotargeting not wor&ing, etc+
o 4lic&s are not trac&ing
o Fmpressions and clic&s are not matching with "rd party/dserer numbers
8/11/2019 DFP Profile Qualities
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o Enabling features, etc
o (eb'age tagging issues
4andidate should not use technical jargon unnecessarily without &nowledgeabout them.Ff as&ed )uestions, should be able to eplain them.
C. (ill be re)uired to wor& in diLerent shifts */'/4, E$E/ and H/+ Early morning, afternoon or night shifts.
Please fnd below the FAQs by ops
or MRO
1.(hat is an ad serer,
2.(hat are "rd party adertisers and their benets.
". #ae you faced any scenario where one of your team member committed a
mista&e and how did you resole the issue.
5.;oles and responsibilities
>.Iou hae two clients who face issues which one will you resole rst.
O.#ow do chec& a creatie history
A. !ypes of creaties handled.
?. 7iLerence between ideo ads and tet ads.
8/11/2019 DFP Profile Qualities
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/nd on personal details such as family bac&ground, reason for change, Peibility
towards wor&ing in shifts and on stability.
'S Q /ll 4andidates shortlisted for the oogle should prepare on the aboe.