InterServe 800 SLSystem SetupJune 1998DHA029800

Copyright

1998 Intergraph Computer Systems. All rights reserved. This document contains information protected by copyright, trade secret, andtrademark law. This document may not, in whole or in part, be reproduced in any form or by any means, or be used to make anyderivative work, without written consent from Intergraph Computer Systems.

Use, duplication, or disclosure by the United States Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of the rights intechnical data and computer software clause at DFARS 252.227-7013. Unpublished rights are reserved under the copyright laws of theUnited States.

Intergraph Computer Systems, Huntsville AL 35894-0001

Notice

Information in this document is subject to change without notice and should not be considered a commitment by Intergraph ComputerSystems. Intergraph Computer Systems shall not be liable for technical or editorial errors in, or omissions from, this document. IntergraphComputer Systems shall not be liable for incidental or consequential damages resulting from the furnishing or use of this document.

All warranties given by Intergraph Computer Systems about equipment or software are set forth in your purchase contract. Nothing statedin, or implied by, this document or its contents shall be considered or deemed a modification or amendment of such warranties.

Trademarks

Intergraph Computer Systems and the Intergraph Computer Systems logo are registered trademarks of Intergraph Computer Systems.InterServe is a trademark of Intergraph Computer Systems.

Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation. Windows NT is a trademark of MicrosoftCorporation.

Other brands and product names are trademarks of their respective owners.

FCC/DOC ComplianceThis equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercialenvironment. This equipment generates, uses, and can radiate radio frequency energy. If the equipment is not installed and used inaccordance with the instruction manual, it may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct theinterference at his own expense.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareilnumrique de la classe A respecte toutes les exigencies du Rglement sur le materil brouilleur du Canada.

WarningsChanges or modifications made to the system that are not approved by the party responsible for compliance could void the user's authorityto operate the equipment.

To reduce the risk of electrical shock, do not attempt to open the equipment unless instructed. Do not use a tool for purposes other thaninstructed.

There is a danger of explosion if the battery is incorrectly replaced. Replace the battery only with the same or equivalent type asrecommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

There are no user serviceable parts in the power supply. Refer all servicing of the power supply to qualified service personnel.

Notes

Read all operating instructions before using this device. Keep these instructions for future reference. Follow all warnings on the device orin the operating instructions.

This device is designed and manufactured to comply with approved safety standards for information processing and business equipment.

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ContentsPreface.............................................................................................................................. viiAbout This Document........................................................................................................ viiDocument Conventions...................................................................................................... viiOperating System Information .......................................................................................... viiiHardware Information....................................................................................................... viiiErgonomic Information..................................................................................................... viiiCustomer Support ............................................................................................................... ix

Hardware and Software Support Services .............................................................. ixWorld Wide Web .................................................................................................. ixIntergraph Bulletin Board Service ......................................................................... ixFAXLink................................................................................................................ xTelephone .............................................................................................................. xMore Support Options ............................................................................................ x

1 Setting Up the Hardware ............................................................................................... 1Before You Begin ................................................................................................................ 2Unpacking the Equipment.................................................................................................... 2Placing the System............................................................................................................... 4Understanding Power Requirements..................................................................................... 4Setting Up a Deskside System.............................................................................................. 5Installing the System into a Rack ......................................................................................... 6

Prepare the System................................................................................................. 6Install the System................................................................................................... 7

Connecting the Cables ....................................................................................................... 10Installing Disk Drives ........................................................................................................ 12

Install and Label the Disk Drives ......................................................................... 13Additional Information......................................................................................... 17

Checking the System.......................................................................................................... 18Whats Next?..................................................................................................................... 18

2 Setting Up the Software ............................................................................................... 21Preparing for Setup ............................................................................................................ 22

Pre-Installed Software .......................................................................................... 22Before You Start Setup......................................................................................... 22

Starting the System ............................................................................................................ 24Starting Operating System Setup........................................................................................ 25Finishing Operating System Setup ..................................................................................... 26

Creating an Emergency Repair Disk ..................................................................... 26Creating System Software Backup Diskettes......................................................... 26

Whats Next?..................................................................................................................... 27

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3 Configuring the System................................................................................................ 29Configuring the Video Display........................................................................................... 30

Changing the Default Video Display Driver ......................................................... 30Correcting Video Display Problems...................................................................... 30

Installing MegaRAID Power Console Software.................................................................. 31Configuring Additional Drives for a RAID Disk Array ...................................................... 32

Basic RAID Hardware Information ...................................................................... 32Standard RAID Disk Drives Configuration........................................................... 33Additional RAID Disk Drives Configuration ........................................................ 35

Ensuring Correct PC Card Hard Disk Operation ................................................................ 36Installing and Configuring LanSafe UPS Software ............................................................. 37Disabling Command Queuing ............................................................................................ 38Installing QFE Update Software......................................................................................... 38Creating an Emergency Repair Disk .................................................................................. 39Installing the InterSite Server Monitor ............................................................................... 39Getting Operating System Updates..................................................................................... 39

4 Operating Notes ........................................................................................................... 41Starting and Stopping the System ...................................................................................... 42Status LEDs....................................................................................................................... 43Disk Activity LEDs (RAID Systems).................................................................................. 44System Alert ...................................................................................................................... 45LCD Screen ....................................................................................................................... 46

Startup Messages.................................................................................................. 47System Status Information.................................................................................... 48RAID Status Information ..................................................................................... 49

System Status Menus ......................................................................................................... 50Entering a Password when Prompted.................................................................... 50Enable and Disable the Intruder Alert .................................................................. 51Configure the Audible Alarm Operation ............................................................... 51View the Internal Temperatures or Change the Temperature Scale ....................... 52View the Fan Status ............................................................................................. 53View the Power Supply Status.............................................................................. 53View the Voltage Status - 550 Watt Power Supplies Only..................................... 55View the System Power Status.............................................................................. 55View Power Distribution Board Information......................................................... 55View LCD Board Information .............................................................................. 56Set the System Monitor Firmware Password......................................................... 56Change the Polling Interval .................................................................................. 56Change the Ambient Heat Threshold .................................................................... 57View the State of the System Monitor Firmware when Last Rebooted................... 58Manually Reboot the System Monitor Firmware................................................... 58

RAID Section Menus......................................................................................................... 58Turn Off the RAID Alarm .................................................................................... 59View RAID Confguration Information ................................................................. 60

vView the Last POST Results................................................................................. 60View the Internal Temperature ............................................................................. 60View SCSI ID Information................................................................................... 60View the Internal Heat Threshold ......................................................................... 61

Using InterSite Programs ................................................................................................... 61Additional User Information .............................................................................................. 62

5 Configuring the BIOS ................................................................................................... 63Starting BIOS Setup .......................................................................................................... 64Info Screen ........................................................................................................................ 65Main Screen ...................................................................................................................... 65

System Time ........................................................................................................ 66System Date ......................................................................................................... 66Diskette Drive A or B........................................................................................... 66Primary Master, Primary Slave, Secondary Master, Secondary Slave.................... 67Large Disk Access Mode...................................................................................... 68MPS Version........................................................................................................ 68

Advanced Screen ............................................................................................................... 69Plug & Play O/S................................................................................................... 69Reset Configuration Data ..................................................................................... 69PCI/PnP Configuration......................................................................................... 69PS/2 Mouse.......................................................................................................... 70Legacy USB Support............................................................................................ 70Integrated Ports .................................................................................................... 70Integrated PCI IDE .............................................................................................. 71Integrated LM79 .................................................................................................. 71Integrated Sound .................................................................................................. 71Keyboard Detection.............................................................................................. 71AC Interrupt State ................................................................................................ 72

Chipset Screen ................................................................................................................... 72Graphics Aperture ................................................................................................ 72DRAM Type ........................................................................................................ 72

Features Screen.................................................................................................................. 73QuickBoot............................................................................................................ 73QuietBoot............................................................................................................. 73DMI Event Logging ............................................................................................. 73Multiboot ............................................................................................................. 75Power Management.............................................................................................. 75Security................................................................................................................ 76

Exit Screen ........................................................................................................................ 77Setting the CPU Speed....................................................................................................... 79Updating the System BIOS ................................................................................................ 79

6 Troubleshooting............................................................................................................ 81Checking the System.......................................................................................................... 82System Power .................................................................................................................... 82

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System Boot....................................................................................................................... 83Video................................................................................................................................. 86Network............................................................................................................................. 86Peripheral Drive Errors ...................................................................................................... 89Miscellaneous Hardware.................................................................................................... 89

7 Reinstalling System Software ...................................................................................... 91Before You Begin .............................................................................................................. 92System Software Products.................................................................................................. 92Installing Windows NT Server 4.0 ..................................................................................... 94Getting Operating System Updates..................................................................................... 95

8 Using System Resources................................................................................................ 97BIOS Parameters ............................................................................................................... 98System Resources............................................................................................................... 98

ISA Bus Interrupt (IRQ) Assignments .................................................................. 98Direct Memory Access (DMA) Channels.............................................................. 98Input/Output (I/O) Addresses ............................................................................... 99Memory Addresses............................................................................................... 99

Reserve an IRQ.................................................................................................................100Index................................................................................................................................101

Returned Goods Authorization (RGA) FormWarranty Procedure

Repair Depot Address Labels

vii

PrefaceInterServe 800 SL System Setup describes setting up and configuring your InterServe 800 SLsystem for use. This document also provides information on operating the system,troubleshooting, reinstalling system software, and using system resources.

About This DocumentInterServe 800 SL System Setup is organized as follows:

u Chapter 1, Setting Up the Hardware, describes how to set up the system hardware.

u Chapter 2, Setting Up the Software, describes how to set up the operating system andassociated system software.

u Chapter 3, Configuring the System, describes how to configure the system for use.

u Chapter 4, Operating Notes, describes how to use essential system features andprovides other important information.

u Chapter 5, Configuring the BIOS, describes how to use BIOS Setup to configure thesystems basic input/output system (BIOS).u Chapter 6, Troubleshooting, describes how to resolve common system problems.

u Chapter 7, Reinstalling System Software, describes how to install the operating systemand associated system software, if required.

u Chapter 8, Using System Resources, provides information on using system resourcesto configure the system for use with option boards.

Document ConventionsBold Commands, words, or characters that you key in literally.Italic Variable values that you supply, or cross-references.Monospace Output displayed on the screen.SMALL CAPS Key names on the keyboard, such as D, ALT or F3; names of files and

directories. You can type filenames and directory names in the dialog boxesor the command line in lowercase unless directed otherwise.

CTRL+D Press a key while simultaneously pressing another key; for example, pressCTRL and D simultaneously.

viii

Operating System InformationFor more detailed information on the operating system, see the printed and online Microsoftdocumentation delivered with the system.

See the Late-Breaking News shipped with your system for important software anddocumentation information not covered in this document.

Hardware InformationAn online introduction to your new system is provided in the System Introduction, whichcovers subjects such as the following:u System featuresu System controls and connectionsu Intergraph customer support

You can display the System Introduction by using the InterSite Welcome dialog or byopening the SYSINTRO.HLP file on your system.

Detailed reference information for your new system is provided in the System Reference,which covers subjects such as the following:u Opening and closing the unitu Precautions against electrostatic dischargesu Replacing and upgrading system componentsu Installing option boardsu System interrupt requests (IRQs)u External port and system board connectorsu System board jumpersu Power supply information

See the Late-Breaking News shipped with your system for important hardware anddocumentation details not covered in this document.

Ergonomic InformationRead the Ergonomics Guide delivered with your system for valuable information on ways tominimize repetitive stress injuries when working with a computer.

ix

Customer SupportIntergraph Computer Systems offers an assortment of customer support options.

Hardware and Software Support ServicesIntergraph Computer Systems provides a variety of hardware services for Intergraph andthird-party equipment. Services include warranty upgrades, repair depot service, on-sitehardware maintenance, system administration, and network consulting. Hardwarepurchased from Intergraph Computer Systems includes a factory warranty ranging from 30days to three years. A detailed warranty description is available on the World Wide Web;see the Support pages at http://www.intergraph.com/ics.

Intergraph Computer Systems provides complimentary software support for 30 or 90 daysfollowing shipment of a hardware or software product. This includes World Wide Webaccess, Intergraph Bulletin Board Service access, FAXLink service, and telephone (HelpDesk) support. At the end of the complimentary support period, you can purchase otherlevels of software support.

World Wide WebYou can visit Intergraph Computer Systems on the World Wide Web athttp://www.intergraph.com/ics. On these pages, you can get news and productinformation, technical support information, software updates and fixes, and more.

Intergraph Bulletin Board ServiceOn the Intergraph Bulletin Board Service (IBBS), you can get technical support information,software updates and fixes, and more.

To connect to the IBBS:1. Set your systems communications protocol for eight (8) data bits, no parity, one (1) stop

bit, and any baud rate up to 14,400.

2. Using a modem, call 1-256-730-8786. Outside the United States, call one of the mirrorsites listed on World Wide Web; see the Software Support pages athttp://www.intergraph.com.

3. At the login prompt, key in your user ID. If you have not connected before, key in newto create a user ID.

4. Follow the menus to find what you need. The IBBS provides clear choices and onlinehelp.

xIf you have trouble connecting to or using the IBBS, call the Customer Response Center at1-800-633-7248 (product entry IBBS) or leave a message for the IBBS System Operator at1-256-730-1413.

FAXLinkTo use the FAXLink:

u Call 1-800-240-4300 for information on how to get technical support information usingthe FAXLink.

u Call 1-256-730-9000 to get documents (up to five per call).

TelephoneTo get customer support by telephone:

u In the United States, call 1-800-633-7248 between the hours of 7:00 a.m. and 7:00p.m. Central Time, Monday through Friday (except holidays).u Outside the United States, contact your local Intergraph Computer Systems subsidiary or

distributor.

Have the following information available when you call:

u Your service number, which identifies your site to Intergraph Computer Systems. Youuse your service number for warranty or maintenance calls.

u Your Customer Personal Identification Number (CPIN). You get a CPIN the first timeyou call the Customer Response Center; it is associated with your service number forfuture call logging.

u The products name or model number.

u The products serial number. Software product serial numbers are included in theproduct packaging. Hardware product serial numbers are on a sticker affixed to thehardware product.

u Your name and telephone number.

u A brief description of the question or problem.

More Support OptionsTo get information on more customer support options:

u Visit the Support pages on the World Wide Web at http://www.intergraph.com/ics.

u For hardware support questions in the United States, call 1-800-763-0242.

xi

u For software support questions in the United States, call 1-800-345-4856.

u Outside the United States, contact your local Intergraph Computer Systems subsidiary ordistributor.

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11 Setting Up the HardwareFollow the instructions in this chapter to set up an InterServe 800 SL in a stand-alonedeskside configuration or to install it into an Intergraph rack.

Before You Begin ................................................................................................................ 2Unpacking the Equipment.................................................................................................... 2Placing the System............................................................................................................... 4Understanding Power Requirements..................................................................................... 4Setting Up a Deskside System.............................................................................................. 5Installing the System into a Rack ......................................................................................... 6

Prepare the System................................................................................................. 6Install the System................................................................................................... 7

Connecting the Cables ....................................................................................................... 10Installing Disk Drives ........................................................................................................ 12

Install and Label the Disk Drives ......................................................................... 13Additional Information......................................................................................... 17

Checking the System.......................................................................................................... 18Whats Next?..................................................................................................................... 18

2Before You BeginRead this chapter before you attempt to set up an InterServe 800 SL. In addition:

u Contact the local Intergraph support office if any items you ordered are missing ordamaged.

u If using non-Intergraph cables with the system, ensure that they are shielded andterminated on both ends. Intergraph-supplied cables are shielded to prevent excessiveelectromagnetic interference (EMI).u An external power source provides a limited amount of power to systems, so you should

understand its limitations before connecting the server and other systems to it.

u If you need to return equipment for repair, it must be shipped in Intergraph-suppliedpackaging for you to get warranty service. If you do not keep the original packaging(pallet, boxes, and so on), you can order new packaging from Intergraph ComputerSystems.

u Follow the installation instructions explicitly to avoid personal injury and damage to theserver hardware.

If installing the system into a rack, note the following.

u Set up the Intergraph rack using the Intergraph Rack Installation and Use documentdelivered with the rack. Become familiar with the rack enclosure before installing thesystem hardware.

u Install the mounting equipment (shelves, rails, and so on) as described in the SlidingShelf Assembly for Intergraph Racks Installation document.u Do not push on or lean against the rack. The front and side stabilizer feet must be

extended at all times.

WARNING Do not install the InterServe base unit into a non-Intergraph rack. The Intergraph rackis designed to support the weight of the base unit, and specially-designed shelvesfrom Intergraph Computer Systems must be used to mount the base unit into the rack.

Unpacking the EquipmentThe InterServe base unit is set between two foam pieces on the pallet, and other items arepacked in boxes. The pallet with the base unit and boxes is shown in the following figure.

3Disk DrivesBox

Parts BoxDisk DrivesBox

InterServeBase Unit

Contents of the boxes are as follows:

u Parts box -- contains the keyboard, mouse, and keys (one for system power switch andanother for the drive access door); Windows NT Server operating system (compactdisks, floppy diskettes, and documentation), if ordered; Intergraph system software(diskettes); label sheets for disk drives; and documentation.u Disk drives box -- each box contains up to four disk drives and documentation. If you

ordered less than four drives, one of the boxes is empty. Note that if your system is nonRAID then both of the disk drive boxes will be empty.

If you ordered a monitor from Intergraph Computer Systems, it is shipped separately fromthe base unit pallet. Its carton contains the monitor, the monitor AC power cord, the videocable, and monitor documentation.

NOTE If any of the listed items were not delivered, call the Customer Response Center immediatelyat 1-800-633-7248.

Save all packaging materials after setting up the system. If you return equipment for repair,it must be in its original packaging for you to get warranty service (if provided under yourcontract agreement).

4Placing the SystemBefore you set up your system, determine where you want to place it. Keep these guidelinesin mind:

u Place the system as close as possible to the proper power outlet. The power cordconnecting the system to the facility power outlet or other power source serves as thedisconnect device.

u Place the system in an area where air can circulate freely around it.

u For a deskside installation, the front of the system requires at least twelve inchesclearance, and the back of the system requires at least eight inches clearance.

For rack mounting, ensure that the front and the back of the rack each have 36 inches ofclearance for servicing the installed hardware.

u Do not expose the system to high levels of dust, smoke, or moisture.

u Place the system in an area where the temperature range stays between 10 C and 26 C(50 F and 80 F). The optimum operating temperature is 21 C (70 F).u Place the system in an area where the humidity stays between 20 percent and 80 percent

(non-condensing). The optimum operating humidity is 50 percent (non-condensing).

Install the system as described in Setting up a Deskside System or Installing a Systeminto a Rack.

Understanding Power RequirementsThe following table shows your systems rated power consumption (load).

Voltage(Vac)

Frequency(Hz)

Rated Current(Amps)

Rated Load(VA)

90 60 10 900100 60 10 1000120 60 10 1200220 60 5 1100240 60 5 1200254 60 5 1270

The power load of a device is the product of its operating voltage (such as 110 Vac) times itscurrent (such as 3 Amps). The rated power load of an external option (tape libraries, diskarrays, and so on) is printed on back of the device.

5Add the load for each device in addition to the system to determine if the external powersource can handle the load. If it cannot, add an additional power source.

A single 115 VAC branch circuit is not rated to supply enough power to properly operate twoor more systems. If you are not using an external power source, you must plug each systeminto its own branch circuit. The systems cannot power on properly if you plug two or moreinto the same branch circuit. However, one system plus a low power load device such as amonitor can be used on the same branch circuit.

If using an external power source with your system, such as an AC distribution box or anuninterruptible power supply (UPS), review the documentation delivered with the powersource for information about its capabilities.

Setting Up a Deskside SystemIntergraph Computer Systems ships the system with a stabilizer plate mounted on the bottomof the system, as shown in the following figure.

Stabilizer Plate

6To set up the system:

1. Lift the base unit from the pallet and set it upright.WARNING The base unit is heavy; two people are required to lift it out of the box. Do not let the

base unit drop onto a hard surface, or damage to internal components may result.

2. Remove the plastic bag from the base unit.

3. For dual power supplies, remove four cardboard sheets from the sides of the powersupplies.

4. Connect the cables as described later in this chapter under Connecting the Cables.

Installing the System into a RackPrepare the System

The system can be installed only in Intergraphs 17 U and 40 U racks.

To prepare the base unit for rack installation:

1. Place the pallet close to the equipment rack.

WARNING The base unit is heavy; two people are required to lift it out of the box. Do not let thebase unit drop onto a hard surface, or damage to internal components may result.

2. Lift the base unit from the pallet and set it upright.

3. Remove the plastic bag from the base unit.

4. A stabilizer plate is attached on the bottom of all servers. You must remove the platebefore installing the base unit into the rack. Tip the base unit back to expose thestabilizer plate, and remove the four screws from the stabilizer plate.

CAUTION The two 1/4 turn fasteners on the back of the base unit could be damaged if you let thesystem rest completely on the back panel. Support the system in a tipped position whileremoving the stabilizer plate.

NOTE The four holes from which the screws were just removed are the same holes used to securethe base unit to the sliding shelf.

5. Set the unit upright.

6. Install the sliding shelves and other rack mounting hardware as described in the SlidingShelf Assembly for Intergraph Racks Installation document.

7Install the SystemThis section describes the installation of the server base unit into an Intergraph 40 U or 17 Urack.

u To keep the rack from moving, ensure the front and side stabilizers are fully engagedand the feet are lowered to the floor before installing equipment into the rack.

u Install components into the lower sections of the rack first.

u The base unit weighs 140 pounds (63.3 kg) and is very bulky. Two people are requiredto install the base unit into the rack.

To install the base unit into the rack:

1. Remove the screw securing the shelf to the rack as shown in the following figure.

2. Disengage the sliding shelf by lifting the release lever.

ReleaseLever

SlidingShelf

Screw

AlignmentNodule

MountingHole

83. Pull the shelf out until it locks in the extended position. The rear edge of the shelfshould clear the front of the rack by two inches, as shown in the following figure.

WARNING Extend the shelf fully before setting the base unit on it.

Mounting Hole(Four Total)

AlignmentNodule (Two)

LockingTab

4. With a person on either side of the base unit, lift the base unit and set it on the extendedshelf.

5. Position the base unit so that the alignment nodules match the holes in the bottom of thebase unit. This ensures the mounting holes are aligned for inserting the screws.

96. Secure the base unit to the shelf by installing the four screws -- removed when thestabilizer plate was removed -- up through the bottom of the shelf into the base unit. Toprevent the base unit from falling, one person should support the base unit while theother installs the screws.

7. Push the base unit into the rack until it stops.

8. Disengage the locking tab on the sliding shelf and continue pushing the base unit until itfully retracts and locks into place.

9. Insert the screw under the shelf handle to secure the sliding shelf to the rack.

10. Connect the cables as described next in Connecting the Cables.

10

Connecting the CablesAll cable ports on the base unit and other Intergraph equipment are keyed or molded andclearly labeled to ensure proper cable attachment. If a cable is not attaching easily, ensurethat you are aligning the cable connector correctly with the port.

To connect the cables:

1. Connect the video cable from the monitor to the video out port on the video card locatedin the I/O expansion panel. Refer to the following figure.

KeyboardMouse

Serial(COM 1)

Parallel

Serial(COM 2)

UniversalSerial Bus1 & 2

MIDI/Game

Line Out

MicrophoneLine In

Video Out

2. Connect the cables for the mouse and keyboard to their ports on the I/O connector panel.

3. Connect the cables for installed option boards as described in the documentation forthose boards.

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4. Connect the system power cord to the AC receptacle on the base unit, as shown in thefollowing figures.

For dual power supplies:

AC Receptacle

Dual 550 WattPower Supplies

For a single power supply:

AC Receptacle

5. If using an AC distribution box or UPS, connect its power cord to a grounded, three-prong AC power outlet.

12

NOTE The UPS starts automatically when its power cord is connected to the power outlet. Refer tothe UPS documentation for more details.

6. Connect other cables as necessary for printers (parallel port), external SCSI devices(SCSI port), and modems or UPS communication (serial ports).

7. Install the disk drives as described next.

Installing Disk DrivesThe disk section in the front of the system contains either four or eight disk drive mountinglocations. If your system is configured for RAID, it will contain eight drive slots. The slotsare numbered from 1 to 8, starting with the bottom slot. If you are installing less than eightdrives into the system, install the disk drives starting in slot 1, the bottom slot, and fill eachslot in sequence.

The following figure shows the disk section door and door lock on the system.

Door Lock

Disk SectionDoor

13

The non-RAID disk drive boxes can hold up to four disk drives and the system canaccommodate up to two of them for a total of eight drives. Depending on the configuration,the system is RAID or non-RAID (JBOD) system. The RAID system uses a 2-channel AMIRAID controller to provide RAID capabilities such as disk striping, mirroring, andredundancy. The non-RAID system use a 2-channel Ultra Wide SCSI controller that doesnot feature any RAID capabilities.

Each disk drive has a label affixed to the front. The left side of the disk drive label identifiesthe disk drive size (in GB). The label has blank spaces for the numbers to indicate theadapter (ADP), channel (CH), and SCSI ID (ID). Standard disk drives include values for theadapter, channel, and SCSI ID filled in. Additional disk drives have a blank label which youmust complete after installation.

NOTE A labeling sheet is included in the system parts box.

x GBADP CH ID

Blank Label

100x GBADP CH ID

Filled-in Label

Note the following about RAID disk drive and non-RAID disk drives.

u For a RAID system, three disk drives (with the operating system striped across all three)are standard. These drives, called boot drives, are labeled with specific adapter,channel, and SCSI ID. They must be installed in specific slots in the disk section.Installation details are provided below.

u For a non-RAID system, one disk drive (with the operating system installed) is standard.This drive is called the boot drive. It is labeled with specific adapter, channel, and SCSIID. The boot drive should be installed in the lowest slot of the disk section. Installationdetails are provided below.

Install and Label the Disk DrivesThe following procedures cover both RAID and non-RAID installations. To install non-RAID drives, both side panels must be removed to gain access to the sides of the JBOD diskdrive housing. Drives are hard mounted in the JBOD housing using four screws (two oneach side) for each drive.

To install the disk drives:

1. Open the disk section door on the front of the base unit. The key is provided in the partsbox. The following figure shows the RAID disk section.

14

Slot 1

Slot 8

Slot Guides

DriveConnectorPort

2. Remove the disk drives from the drive boxes.

3. Do the following when inserting drives into the slots:

Extend the latching clips on the drive and align the rails on the side of the drivewith the slot guides. The metal casing of the drive faces up. If you install the drivereversed, it will not connect to the system.

With your thumb, firmly push the drive in the middle between the latching clipsuntil it slides all the way into the slot and firmly engages the connector.

Close the latching clips to lock the drive in the slot.

15

4. Locate and install the boot drives (those with the completed labels). Install the RAID boot drives into slots 1, 2, and 3 of the disk section, as shown in

the following figure.

Slot 3

Slot 2

Slot 1

x GBSlot 6

Slot 5

Slot 4

Slot 8

Slot 7

ADP0

CH0

ID1

x GBADP

0CH0

ID2

x GBADP

0CH0

ID0

Install the non-RAID boot drive into slot 1 of the disk section, as shown in thefollowing figure.

Slot 3

Slot 2

Slot 1

Slot 6

Slot 5

Slot 4

Slot 8

Slot 7

x GBADP

0CH0

ID0

5. Install the remaining disk drives into the slots. Fill each slot upward as you install thedrives. There should be no empty slots between the drives.

16

6. Label the remaining disk drives as follows. A drive labeling sheet is included in theparts box. Note carefully how the drives should be labeled for each slot.

Label RAID disk drives with ADP, CH, and ID numbers as shown in the followingfigure.

Slot 6

Slot 5

Slot 4

Slot 8

Slot 7 x GBADP

0CH1

ID0

x GBADP

0CH1

ID1

x GBADP

0CH0

ID4

x GBADP

0CH0

ID2

x GBADP

0CH0

ID1

x GBADP

0CH0

ID0

x GBADP

0CH1

ID2

x GBADP

0CH1

ID4

NOTE Do not use the numbers 3 and 7 from the label sheet for RAID systems. IDs 3 and 7 arereserved for the disk section backplane and the RAID controller. It is acceptable to use ID 3when configuring a non-RAID system.

17

Label non-RAID disk drives with ADP, CH, and ID numbers as shown in thefollowing figure. For further details, refer to the guide shipped with the hard diskdrive.

Slot 6

Slot 5

Slot 4

Slot 8

Slot 7

Slot 3

Slot 2

x GBADP

0CH1

ID0

x GBADP

0CH0

ID3

x GBADP

0CH0

ID0

x GBADP

0CH0

ID2

x GBADP

0CH0

ID1

x GBADP

0CH1

ID2

x GBADP

0CH1

ID1

x GBADP

0CH1

ID3

Additional InformationThe RAID system boot drives are configured at Intergraph using the MegaRAID utilities.Additional disk drives supplied with the system are not formatted or configured. You mustconfigure these drives after configuring system software to make them usable to the system.Refer to Chapter 3, Configuring the System, for more information on configuring andusing the RAID disk arrays.

If your system includes external InterRAID disk cabinets, refer to the InterRAIDdocumentation for instructions on how to connect them to your system and install additionalRAID disk drives.

WARNING Do not turn on the system power until you are ready to configure Windows NT Server.If you start the system, and then restart it before completely configuring the operatingsystem, you will have to reinstall system software as described in Chapter 7,Installing System Software.

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Checking the SystemBefore starting the deskside system, review the following items:

u The cables are properly attached from the base unit to the various options andperipherals.

u All disk drives are installed in the proper slots and labeled appropriately.

u The power cord from the systems AC receptacle is connected to the correct poweroutlet. Note that when power is connected, the LCD panel on the front of the systemwill activate even if the power switch is not activated.

Before starting the rack-mount system, review the following items:

u All hardware is properly and securely installed in the rack.

u The cables are properly attached from the base unit to the accessories installed in therack or in remote locations.

u The cables attached to the server base unit are routed through the cable handler. Ensurethere is enough cable service loop to allow sliding devices to extend 31 inches.

u The cables that run along the sides or top of the rack are installed in clips or ties tosecure them in place.

u All disk drives are installed in the proper slots and labeled appropriately.

u The base unit is retracted into the rack.

u The power cord from the AC distribution box or UPS is attached to the correct poweroutlet. Note that when power is connected, the LCD panel on the front of the systemwill activate even if the power switch is not activated.

WARNING Once you install the equipment into the 40 U rack, do not move the rack. If you mustmove it, first remove all equipment, move the rack to its new location, and then re-install the equipment.

Whats Next?You can do any of the following to prepare your system for use:

u If you want to get going with Intergraphs default setup, go to Chapter 2 to start thesystem and go through Windows NT Setup. If you start the system, and then turn it offbefore completing the instructions in Chapter 2, you will have to reload the operatingsystem and system software.

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u Intergraph Computer Systems installs the operating system through Phase 1 of theWindows NT Setup process. Phase 2 involves establishing a domain name, determininga security role, and setting up user accounts. If you want to reload the operating systemand system software, instead of completing Phase 2 of Setup, refer to Chapter 7.

u For RAID systems, the default RAID setup is three disk drives striped to RAID level 5,including write through write policy, and cached I/O policy. The default setup isdescribed in more detail in the section, Standard RAID Disk Drives Configuration ofChapter 3. If you want to reconfigure the RAID setup, refer to the InterRAIDdocumentation.

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2 Setting Up the SoftwareThis chapter provides instructions for setting up the system software for the server.

Preparing for Setup ............................................................................................................ 22Pre-Installed Software .......................................................................................... 22Before You Start Setup......................................................................................... 22

Starting the System ............................................................................................................ 24Starting Operating System Setup........................................................................................ 25Finishing Operating System Setup ..................................................................................... 26

Creating an Emergency Repair Disk ..................................................................... 26Creating System Software Backup Diskettes......................................................... 26

Whats Next?..................................................................................................................... 27

22

Preparing for SetupYour systems primary system and additional disk drives were formatted and partitionedbefore shipment. In Explorer or My Computer, you can right-click a disk drive and clickProperties to display the drives partition size and file system format. To view partition andformat information for all disk drives, you can use Disk Administrator. See the operatingsystem documentation and Help for more information on these tools.

Pre-Installed SoftwareThe operating system and associated system software is pre-installed on the primary harddisk drive. Intergraph Computer Systems installed the following system software:

u Driver software for the installed SCSI adapter(s)u Driver software for the installed network adapter

u Driver software for the installed video display adapter

u Quick-Fix Engineering (QFE) update software (fixes for operating system problems orlimitations, if needed)u InterSite software

Before You Start SetupBefore starting the Setup process, have the following documentation available:

u The Microsoft Start Here document

u Documentation for the video display adapter delivered with the system

Get and record the following information:

u Your name, and the name of yourcompany or organization:

u For a system running Windows NT,the CD key from the Windows NT CDcase, or the Product ID Number fromStart Here or the registration card:

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If the system is connected to a network, obtain and record the following information fromyour network administrator:

u Computer name for your system:

u Workgroup name (if the system will bepart of a workgroup):u Domain name (if the system will be part

of a Windows NT domain):u Security role for your system in the

Windows NT domain -- primary domaincontroller, backup domain controller, ordomain server:

u If your system will be acting as a backupdomain controller or domain server,username and password of an authorizeddomain administrator account:

NOTE Determine the security role for your server before beginning system configuration. Youcannot change a server to a domain controller without reinstalling Windows NT Server. Adomain controller maintains security policy and performs user authentication for a domain.Servers may be part of a domain, although they do not have to participate in a domain. Seethe operating system documentation for a detailed explanation of the differences betweendomain controllers and servers.

NOTE On a system with Windows NT Small Business Server, the system becomes a domaincontroller by default.

If the system is connected to a network that uses the Transmission Control Protocol/InternetProtocol (TCP/IP), get and record the following TCP/IP information from your networkadministrator:

u Internet Protocol (IP) address for yoursystem:

u IP subnet mask for your system:

u IP domain name for your network:

u IP address for your networks defaultgateway:

u IP addresses for your networksDomain Name System (DNS) servers,if any:

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u IP addresses for your networksWindows Internet Name Service(WINS) servers, if any:

The Windows NT delivery media contain software and drivers for both Reduced InstructionSet Computing (RISC)- and Intel-based systems. When installing Windows NT distributionfiles, make sure you install them from the \I386 directory (the Intel software directory) on thedelivery media. For example, if you are installing a device driver from the Windows NTCD-ROM, key in the following when prompted for the path:

drive:\i386

where drive is the drive letter for the CD-ROM drive.

Starting the SystemTo start the system, turn the keyswitch on the front of the system to the ON ( | ) position, asshown in the following figure. If you have an AC distribution box connected to the system,make sure its power switch is turned on before you start the system.

KeyswitchON

RESTART

OFF

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Starting Operating System SetupWhen you start your system for the first time, you must configure the operating systemsoftware for use. After you first start the system, the Microsoft End User License Agreement(EULA) screen displays.

CAUTION If you purchased a system with Windows NT Small Business Server, read M icrosofts StartHere document before continuing. Setup procedures for Windows NT Small Business Serverdiffer from Setup procedures for Windows NT Server.

NOTE Before starting the system for the first time, you may want to learn more about system power,startup, and shutdown. See Chapter 4, Using the System, for this information.

To start the computer and set up the operating system software:

1. Turn on the monitor by pressing its power switch.

2. Turn the keyswitch on the front of the system to the ON ( | ) position. The system startsand the EULA screen displays on the monitor.

3. Read the terms of the EULA and then follow the instructions displayed on-screen tocomplete the Setup process. A Welcome screen displays, then a prompt for user andorganization, and then a prompt for the product ID. Accept the default settings providedby Setup, except as follows:

Setup asks if you want to install networking. If you choose to install networking(default), choose Select from list... when prompted whether to allow Setup todetect the network adapter. From the list, select 3Com Fast Etherlink XL Adapter(3C905). Allow Setup to install this driver software.

NOTE On a system with Windows NT Small Business Server, networking is installed by default andwithout user intervention. After Setup completes, go to Network in the Control Panel to setthe systems network address. See Microsofts Start Here document.

Create an Emergency Repair Disk when prompted.NOTE On a system with Windows NT Small Business Server, y ou will create an Emergency Repair

Disk after completing Setup.

Enter a password for the Administrator account when prompted.

After you configure networking, you can join a workgroup or domain. You cannot set up auser account until after you have completed setup and rebooted the system. See WindowsNT Help for details on setting up a user account and joining a workgroup or domain.

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Finishing Operating System SetupAfter operating system Setup is completed, a Press to finish setup icon displays on theoperating system desktop. Double-click this icon, or select Programs/InterSite/Welcomefrom the operating system Start menu, to display InterSite Welcome.

InterSite Welcome helps you do the following:

u Create a repair disk for the operating system.

u Create backup diskettes of device driver software and other system software products.

u Display an online System Introduction for your system.

u Learn about Intergraph Computer Systems customer support.

You should take advantage of the tools provided by InterSite Welcome to ensure that yoursystem is fully ready for use. See InterSite Welcome for more information. Also see thefollowing sections for information on creating a repair disk and creating backup diskettes.

Creating an Emergency Repair DiskIf you did not create an Emergency Repair Disk during Setup, use the tools provided byInterSite Welcome to do so. See the operating system documentation and Help forinformation on creating an Emergency Repair Disk. You should also update an EmergencyRepair Disk after you finish configuring the system.

In the event of corrupted disk drives, the files on the repair diskettes restore the contents ofthe operating system registry at the time the operating system was installed, along with thestandard operating system drivers.

Creating System Software Backup DiskettesBackup media for some device driver software and system software products are notdelivered with the system. Use InterSite Version Manager, available through InterSiteWelcome, to create system software backup diskettes.

Version Manager lets you create backup diskettes containing device driver software andsystem software products that were installed on the system before shipment, and which arenot available on the operating system CD-ROM. You may need these backup diskettes later-- for example, if you have to reinstall a device driver or the operating system.

NOTE InterServe products are delivered with backup media of all drivers and other system softwareproducts.

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NOTE You may not have to create backup diskettes for all system software. If Version Managerdoes not list drivers or other system software products, then they are available on theoperating system software CD, or on backup media delivered with the system.

If the system requires Quick-Fix Engineering (QFE) update software, it is included in thesystem software available for backup diskette creation. Look for QFE_NTW or QFE_NTS.QFE update software contains fixes for operating system problems or limitations, and is onlyshipped with the system if it is needed. If QFE update software is shipped with the system,you should create a QFE backup diskette for use if you have to reinstall the operating system.

See Version Manager Help for information on creating system software backup diskettes.Visit the Intergraph Computer Systems site on the World Wide Web and vendor bulletinboards for new and updated drivers.

Whats Next?See the online System Introduction for information on system features and controls.

See Chapter 3, Configuring the System, to configure the system for use.

See Chapter 4, Operating Notes, for related details.

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3 Configuring the SystemFollow the instructions in this chapter to configure the InterServe 800 SL for use.

Configuring the Video Display........................................................................................... 30Changing the Default Video Display Driver ......................................................... 30Correcting Video Display Problems...................................................................... 30

Installing MegaRAID Power Console Software.................................................................. 31Configuring Additional Drives for a RAID Disk Array ...................................................... 32

Basic RAID Hardware Information ...................................................................... 32Standard RAID Disk Drives Configuration........................................................... 33Additional RAID Disk Drives Configuration ........................................................ 35

Ensuring Correct PC Card Hard Disk Operation ................................................................ 36Installing and Configuring LanSafe UPS Software ............................................................. 37Disabling Command Queuing ............................................................................................ 38Installing QFE Update Software......................................................................................... 38Creating an Emergency Repair Disk .................................................................................. 39Installing the InterSite Server Monitor ............................................................................... 39Getting Operating System Updates..................................................................................... 39

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Configuring the Video DisplayThe first time you start the system, it uses the installed video display adapter running at1024 x 768 to run the video display. For the system to use the installed video adapter atother display resolutions, you must configure the video display driver. Refer to thedocumentation delivered with the video display adapter for information about availablesettings. For information on using the Display Properties dialog, refer to the operatingsystem documentation and Help.

Changing the Default Video Display DriverAfter configuring the video display and restarting the system, you should configure thesystem to use the Intergraph video display driver by default.

To change the default video display driver:

1. Open System in the Windows NT Control Panel. The System dialog displays.

2. Under Operating System, select the Startup list; then select the appropriate non-VGAWindows NT Server option from the displayed list.

3. Select OK.

Correcting Video Display ProblemsIf the systems video display is black, not synchronized, or distorted after you restart thesystem, you may have a video configuration problem.

Do not press CTRL+ALT+DEL to log on to the Windows NT operating system. Instead, try tocorrect the problem by using the Last Known Good option to return the system to the lastknown good configuration recorded by Windows NT.

To use the Last Known Good option:1. Power down and restart the system.

2. Press the space bar at the following prompt:

Press space bar NOW to invoke the Last Known Good Menu

If using the Last Known Good option fails to correct the video display problems, you canobtain a functional video resolution by restarting the system in VGA mode.

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To restart the system in VGA mode:1. Power down and restart the system.

2. At the boot screen, select the VGA mode option.

After logging on to Windows NT in VGA mode, check for the following commonconfiguration problems and solutions:

u A multi-sync monitor is selected, but a graphics display device with different videotimings (such as an Intergraph InterVue monitor) is connected to the system. Select theappropriate monitor type as described previously.

u The monitor selection is inappropriate for the monitor connected to the system. Select anew monitor.

u There is not enough video display memory to support the selected graphics resolutionand color depth. Install and reconfigure the video display to use a lower resolution andcolor depth.

Restart the system and, when the boot screen displays, select the appropriate non-VGAWindows NT Server to use the reconfigured video display driver. If problems persist,contact the Intergraph Customer Response Center at 1-800-633-7248 for help.

Installing MegaRAID Power Console SoftwareNOTE This section only applies to systems that use RAID disk drives.

Intergraph Computer Systems preinstalls MegaRAID Power Console software on RAIDsystems. In the event you have to rebuild your system and reinstall Windows NT Server, youmust install the MegaRAID Power Console software after configuring Windows NT Server.Install the software from the backup diskette you created using Version Manager. Refer toVersion Manager Help for more information about using Version Manager.

To install MegaRAID Power Console software:1. Log on to Windows NT using an administrative account.

2. Insert the diskette containing the MegaRAID Power Console utility into the floppy diskdrive.

3. Run SETUP.EXE on the diskette.

4. Respond yes or no appropriately to the questions about Windows NT. At the Welcomedialog, select Next. The MegaRAID Install Destination Path dialog displays.

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5. If you agree with the destination directory, select Next. Otherwise, select Browse andenter a new directory path. The files are copied in the directory named \MEGARAID (orwhere you specify) and the MegaRAID program group is created. Setup also displays amessage that the driver is present on the system.

For information on configuring and using the RAID disk drives, and for information onusing the MegaRAID Power Console, refer to the InterRAID documentation delivered withthe system.

Configuring Additional Drives for a RAID DiskArrayNOTE This section only applies to systems that use RAID disk drives.

This section describes the RAID hardware used in the system, explains the standard RAIDdisk configuration, and provides guidelines to configure additional RAID drives. Thestandard RAID hardware is pre-configured by Intergraph Computer Systems beforeshipment. The following information is provided to help you understand how RAID isimplemented, which should be valuable if you need to configure additional RAID hardware.

Basic RAID Hardware InformationThe InterServe 800 SL systems contain three main RAID hardware components:

u An internal disk section

u Three or more RAID disk drives

u One or more RAID controllers (also known as adapters)

The disk section has eight slots for installing RAID disk drives. The slots are numberedfrom 1 to 8, starting with the bottom slot. Each slot also has a corresponding SCSI IDnumber, which is determined by the hardware configuration of the RAID section itself andthe installed RAID controller.

u For technical information about the disk section, refer to the System Reference.u For technical information on the RAID controller, refer to the InterRAID

documentation.

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The standard configuration includes three RAID disk drives for the disk section and oneRAID controller. The disk drives are installed in slots 1, 2, and 3 of the RAID section, andeach one has a label to identify the drive, such as:

ADP04 GB

CH1

ID0

The spaces above ADP, CH, and ID are filled in before shipment to identify the drives.

u ADP means the RAID controller (adapter) number connected to the RAID section.u CH means the RAID SCSI bus channel of the adapter (each adapter has two channels).u ID means the identification number of the drive in the slot.

NOTE When the standard disk drives are configured by Intergraph Computer Systems (as describedbelow), they assume the SCSI ID number of the RAID section slot.

The RAID section is connected to the RAID controller by internal SCSI cables.

Standard RAID Disk Drives ConfigurationThe following figure shows the RAID section slots, with their attached controller (ADP), andthe channel (CH) and SCSI ID (ID) designations. The standard disk drives are installed inslots 1, 2, and 3, as shown by the shaded slots. Note that the SCSI IDs 0, 1, 2, and 4 arerepeated for each channel.

Slot 3

Slot 2

Slot 1

CH 0

CH 1

ADP 0

Slot 6

Slot 5

Slot 4

Slot 8

Slot 7

SCSI ID 2

SCSI ID 0

SCSI ID 1

SCSI ID 4

SCSI ID 2

SCSI ID 0

SCSI ID 1

SCSI ID 4

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All three drives in the disk section are packed as one logical drive (via MegaRAID PowerConsole). This makes the drives in the system appear as one partition in Windows NT DiskAdministrator.

u 4 GB disk drives result in a 12 GB partition (8 GB partition if the RAID Level is set toRAID 3 or RAID 5). RAID 5 is the default.u 9 GB disk drives result in a 27 GB partition (18 GB partition if the RAID Level is set to

RAID 3 or RAID 5). RAID 5 is the default.u 18 GB disk drives result in a 54 GB partition (36 GB partition if the RAID Level is set

to RAID 3 or RAID 5). RAID 5 is the default.

The MegaRAID BIOS and Power Console programs let you view and change the way inwhich the RAID controller treats the RAID drives. For example, you can change theconfiguration so that each drive is a separate array, instead of all three being in one array.When using MegaRAID BIOS or Power Console, the program identifies the drives as Ax-N.Ax represents the arraythat the drives are a part of, and N represents the sequential diskdrive number within the array.

NOTE For detailed information about using the MegaRAID BIOS or Power Console, refer to theInterRAID documentation.

The following figures show the correlation between the disk drives (labeled), their slotlocation (shaded areas), and how they are identified in MegaRAID BIOS and Power Console(MegaRAID ID).

Slot 3

Slot 2

Slot 1

MegaRAIDID:

Disk Label:

CH 0

CH 1

ADP 0

Slot 6

Slot 5

Slot 4

Slot 8

Slot 7

SCSI ID 2

SCSI ID 0

SCSI ID 1

SCSI ID 4

SCSI ID 2

SCSI ID 0

SCSI ID 1

SCSI ID 4

A0-2

A0-1

A0-0

ADP0

CH1

ID2

ADP0

CH1

ID1

ADP0

CH1

ID0

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The default RAID configuration for the three standard RAID drives is as follows:

u RAID level - 5

u Write policy - write through

u I/O policy - cached

u Device Spinup - two drives every six seconds

u Ultra SCSI - enabled

If you modify the RAID configuration, and want to return to the default settings, use thefollowing procedure. For details about using MegaRAID BIOS utility, refer to theInterRAID documentation.

To reset the default RAID configuration:

1. Reboot the system.

2. When prompted, press CTRL+M to enter the MegaRAID utilities.

3. Use Configuration/Easy Configuration to set up one 8 GB array to RAID level 5, writethrough, and cache I/O.

4. Under Objects/Adapter/Chipset Type, ensure that Others is selected.5. Under Objects/Adapter/Alarm Control Type, ensure that the MegaRAID onboard alarm

is disabled.

6. Under Objects/Adapter/Spin Up Time/Spinup Parameters, set the parameter to twodrives every six seconds.

7. Under Objects/Adapter/Ultra SCSI, ensure the Ultra SCSI is enabled.8. Reboot the system.

Additional RAID Disk Drives ConfigurationIf your system was shipped with more than three RAID drives, then the extra drives are notconfigured. Before you can use them, the additional RAID drives must be configured intoone or more arrays using the MegaRAID BIOS or Power Console. The following stepsprovide the general guidelines. For every possible configuration, refer to InterRAIDdocumentation for detailed instructions.

To configure additional drives:

1. Start the MegaRAID Power Console utility from the MegaRAID program group.

2. If your system has multiple RAID controllers, select the one to which the unconfiguredRAID drives are connected.

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3. From the Adapter menu, select the Configuration submenu, then select the CustomConfiguration option.

4. Select the unconfigured RAID drives (shown as READY) and configure them into oneor more arrays as desired.

CAUTION Do not place different size drives into the same array. If you do, the size of the larger driveswill be truncated to that of the smaller drives, and the remainder will be unusable.

5. When the configuration has been applied, the Create Logical Drive dialog displays. Setthe logical drive options to your desired settings.

NOTE Before you select Apply, note the amount of disk space displayed. If this amount changeswhen you select Apply, select Apply again to ensure the changes take effect.

6. Select Apply, and then select OK to save the configuration and initialize the drives.

Ensuring Correct PC Card Hard Disk OperationThe optional PC Card adapter is used with devices based on standards developed by thePersonal Computer Memory Card International Association (PCMCIA). Windows NTprovides support for PC Card devices. Refer to the operating system documentation andHelp for more information on PC Card device support.

If you will be using a PC Card hard disk device (ATA or AT type), make sure the devicedrivers that control PC Card hard disk operation are set to start correctly. Set the Atdiskdevice to start as a System device, and set the Pcmcia device to start as a Boot device. Dothis before inserting a PC Card hard disk device in the PC Card adapter. If you do not,anomalous behavior may result -- for example, the PC Card hard disk drive may not bedetected by the operating system, or may be detected as the system drive (drive C).

NOTE You must shut down the system before inserting a PC Card device in the PC Card adapter.When you restart the system, Windows NT will recognize the PC Card device.

To change startup type for device drivers that control PC Card hard disks:1. Open Devices in the Control Panel. The Devices dialog displays.

2. Highlight the Atdisk device in the Device list; then select Startup. The Device dialogdisplays.

3. Under Startup Type, select System; then select OK.

4. Highlight the Pcmcia device in the Device list; then select Startup. The Device dialogdisplays.

5. Under Startup Type, select Boot; then select OK.

6. In the Devices dialog, select Close.

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Installing and Configuring LanSafe UPS SoftwareSystems equipped with a uninterruptible power supply (UPS) are shipped with LanSafe IIIsoftware to configure and monitor operation of the UPS. The software must be installedbefore you can configure and monitor UPS operation. The following instructions assumethat you are installing LanSafe III UPS software on your system for the first time.

To install LanSafe III UPS software:1. Insert the LanSafe III CD-ROM into the CD-ROM drive.

2. Run SETUP.EXE in the NTWIN directory on the CD-ROM drive.

3. When the Welcome dialog displays, select Install.

4. Select Full Installation to install the software onto the server. If you are installingLanSafe III onto a remote system, select Remote Services; then select Continue.

NOTE If you select Remote Services, Setup asks for a location to install the files. Select the defaultlocation, or enter an alternate pathname; then select Continue. After the software is installed,shut down and restart the system.

5. When asked if the computer is part of a UPS group, select No; then select Continue.

6. Select Power Rite Pro II; then click Continue.

7. Select the COM port to be used; then select Continue.

8. Enter an access code to safeguard the UPS operation; then select Continue.

9. Select Shutdown Timing Operations; then select Continue.

10. Select Yes for the Autoload Option; then select Continue.

11. A dialog asks for a location to install the files. Accept the default location, or enter analternate pathname; then select Continue. When the software is installed, open theControl Panel and double-click Services. The Services dialog displays.

12. Select LanSafe III Power Monitor Service and click Startup. The Service dialogdisplays. Verify that the Allow Service to Interact with the Desktop check box isselected.

13. Click OK to close the Service dialog, and click OK.

14. Shut down the system.

15. Verify that the serial cable is connected as described in the LanSafe III software manual,and that all AC power cables are connected to AC receptacles on the back of the UPS.

16. Restart the system.

Refer to the LanSafe III documentation for instructions on using the LanSafe III software.

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Disabling Command QueuingTo improve standalone system performance and to improve performance with some high-performance SCSI peripherals, you should disable command queuing in the Windows NTRegistry.

WARNING Do not change values in the Registry other than as directed. If you introduce incorrectvalues into the Registry, you may cause serious operating system problems, and youmay have to reinstall Windows NT. If you change values in the Registry that makeyour system unusable, you may be able to restart the system and use the Last KnownGood Configuration option to undo the damage. Refer to the operating systemdocumentation for more information on the Last Known Good Configuration option.

To disable command queuing:

1. Start the Registry Editor (REGEDT32.EXE) to open the Registry.2. Open the following subkey in the Registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx

3. From the Edit menu, select the Add Key.

4. Type Device into the Key Name box, and then select OK. Do not set a Class value. Open the following subkey in the Registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\aic78xx\Device

5. From the Edit menu, select Add Value.

6. Type DisableTaggedQueuing into the Value Name box.7. Select REG_DWORD for the Data Type, and then select OK.

8. Type 1 into the Data box.

9. Set the Radix value to Hex, and then select OK.

10. Exit from the Registry Editor and restart the system.

Installing QFE Update SoftwareIf the system was shipped with Quick-Fix Engineering (QFE) update software, you created aQFE diskette using Version Manager. QFE update software contains fixes for operatingsystem problems or limitations on your Intergraph system, and is only shipped with thesystem if it is needed. If you have a QFE diskette, insert it into the floppy disk drive. Referto the README.TXT file on the QFE diskette for instructions to update the system.

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Creating an Emergency Repair DiskYou should create an Emergency Repair Disk after you finish configuring the system. Thefiles on the Emergency Repair Disk can restore a damaged registry to its original contents(that is, at the time Windows NT was installed), along with the standard Windows NTdrivers.

Use the RDISK.EXE utility to create an Emergency Repair Disk. You can also use this utilityto update the Emergency Repair Disk any time you change the systems configuration. Youshould also make and keep a backup copy of the Emergency Repair Disk.

Refer to the operating system documentation and Help for information on creating and usingan Emergency Repair Disk.

Installing the InterSite Server MonitorYour InterServe server may have shipped with an installed InterSite Server Monitor (ISM)board. For instructions to install and configure the ISM software, and for information onusing the ISM with your server, refer to the InterSite Server Monitor documentation includedwith your system.

Getting Operating System UpdatesMicrosoft Service Packs and Service Releases contain the latest improvements and systemfixes for Microsoft operating systems. Service Packs and Releases are created by Microsoftfor post-release support. You can get then from Microsofts World Wide Web and FTP sitesfree of charge.

CAUTION If Intergraph Computer Systems provides a Service Pack through the IBBS or with a product,it has been certified against Intergraph hardware as described in the announcement of itsavailability. If you obtain a Service Pack from any other source, be aware that it may not becertified against your Intergraph hardware.

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41

4 Operating NotesNow that your system is up and running, and all the software is configured, use this chapterto become familiar with the InterServe 800 SL and its user features.

Starting and Stopping the System ...................................................................................... 42Status LEDs....................................................................................................................... 43Disk Activity LEDs (RAID Systems).................................................................................. 44System Alert ...................................................................................................................... 45LCD Screen ....................................................................................................................... 46System Status Menus ......................................................................................................... 50RAID Section Menus......................................................................................................... 58Using InterSite Programs ................................................................................................... 61Additional User Information .............................................................................................. 62

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Starting and Stopping the SystemThe following figure shows the system power keyswitch on the front of the system.

KeyswitchON

RESTART

OFF

After the system is running, you can restart the system or shut it down and power it offcompletely. Wait at least 30 seconds before restarting the system to allow the InterSiteServer Monitor software to function correctly, the power supplies to stabilize, and the diskdrives to stop spinning.

u To restart the system, click on Start on the video screen and select Shutdown. Click onShutdown and Restart. If the system becomes unresponsive you must turn the key to theo position and wait for at least 4 seconds for the system to shut down. After the systemshuts down, wait at least 30 seconds before turning the system on again. Then turn thekey back to the | position.u To stop the system, perform an orderly shutdown and then turn the key to the o position.

An orderly shutdown consists of stopping all running applications and logging offWindows NT by clicking on Start on the video screen and then selecting Shutdown.Choose Shutdown.

43

NOTE The backlight will extinguish, but the LCD panel will continue displaying system informationafter stopping the system.

If external InterRAID disk cabinets are connected to the system, always power on or off thesystem in the following sequences:

u Power on the InterRAID cabinets, listen for the audible beep, then power on the systembase unit.

u Power off the system base unit (as described previously), then power off the InterRAIDcabinets. If you power off the InterRAID cabinets first, the RAID controller will readthe drives in those cabinets as dead the next time you power on the system. If thishappens, refer to the InterRAID documentation for drive recovery procedures.

The LCD screen displays the system status after the system is powered on. Refer to LCDScreen later in this chapter for more information about the messages displayed on the LCDscreen.

WARNING The side panels must remain installed on the system while it is powered on. Thepanels are required to maintain proper airflow for the systems internal components.If you operate the system with either side panel removed, components may overheatand cause system damage.

NOTE If the LCD panel board fails, then the system will not power on when you turn the keyswitchto the ON position. To work around this problem, turn the keyswitch and hold it in the restartposition for at least four seconds. The power supplies will turn on so you can use thesystem. However, the LCD panel will not display any text, and Hardware Monitor will not beable to report complete system status. The LCD panel board must be replaced.

Status LEDsThe Light-Emitting Diodes (LEDs) on the front of the system help you determine systemstatus at a glance. If any of the LEDs are amber, there is a problem in part of the systemhardware. The four status LEDs are:

System power - green when power is on, off otherwise.

RAID Disk array status - green if all disks OK, amber if otherwise; alternatingbetween green and amber if firmware checksum error occurs. This LED will be OFFin a non-RAID system.

Power Supply Status - green if all supplies OK, amber if otherwise.

Fan Status - green if all fans OK, amber if otherwise.

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Note the following:

u If the fan status LED is amber and the power supply status LED is green, it is possiblethat the problem is a fan inside the power supply, rather than a main cooling fan. Checkthe fan and power supply status menus on the LCD panel to determine the problem.

u If the disk array LED indicates firmware checksum error, call the Customer ResponseCenter at 1-800-633-7248.

u The disk array status LED functions only if the system uses RAID drives.

The following figure shows the location of the status LEDs.

Status LEDs

When the status LEDs indicate a failure condition (amber), use the LCD screen for moreinformation about the problem. Additionally, an alarm sounds a continuous beep if aproblem occurs in the system or internal RAID. You can turn off the beep using theAlert/Alarm command (for system hardware errors) or the Turn Off Alarm command(for RAID errors). Refer to the sections Configure the Audible Alarm Operation or TurnOff the RAID Alarm later in this chapter.

Additional disk activity LEDs, as described next, are located to the left of each slot of thedisk section.

Disk Activity LEDs (RAID Systems) The eight disk status LEDs, located to the left of the disk drive slots, indicate SCSI busactivity for each of the installed drives. The following table shows the status indications fordisk drives in a RAID system.

LED Color MeaningSteady green Disk drive ready and assigned to an arrayBlinking green Disk drive ready, but not assigned to an array, such as

a hot spare

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