Internship AchievementsMichele A. BuitragoDP DHL Global Business Services – Procurement AmericasPlantation, FL08/03/15 – 09/18/15

2

Content

Internship Achievements | Plantation, FL | 18 September 2015

1. Primary Learning Objective

2. Purchasing Tools Used

3. Internship Responsibilities

4. Weekly & Daily Assignments

5. Projects

6. Experience

3

Primary Learning Objective

Internship Achievements | Plantation, FL| 18 September 2015

Work in a Corporate Environment

Gain Responsibility

Gain Knowledge in Vendor Communications

Become Familiar with Online/Offline Tools

Work as a Team

Create a Solid Foundation of Business

4

Purchasing Tools Used

Internship Achievements | Plantation, FL | 18 September 2015

Online & Offline Tools

GeT

Metastorm

Procurement Data Warehouse

GoSource

iShare IBX

5

GeT & Metastorm

Internship Achievements | Plantation, FL | 18 September 2015

─ Confirm Past Due Goods Receipts on Users Behalf

─ Extend Expected Date of Arrival of Goods

─ Change Tax to Correct Amount

─ Analyze Purchase Orders, Goods Receipts, and Invoices

─ Contact User/Vendor when necessary

─ Assist Requisitioners With IT Questions

6Internship Achievements | Plantation, FL | 18 September 2015

iShare, IBX, Procurement Data Warehouse, Go Source

─ Ran Reports

─ Weekly Download and Publication of

Reports

─ Organize iShare: Consolidate Forms and

Upload Files

─ Upload and Review New Contracts

7

Ensure 3-Way Match on PO, Invoice, and

Goods Receipt

Evaluate Price and Quantity Discrepancy on POs and Invoices

Contact Vendors

Receive feedback from Vendors (i.e. invoices, questions, comments)

Internship Responsibilities – Purchasing

Internship Achievements | Plantation, FL | 18 September 2015

3-Way Match

Goods Receipt

Purchase Order

Invoice

8

Global National Local

Internship Responsibilities – Purchasing

Internship Achievements | Plantation, FL | 18 September 2015

Communicate with National DHL Entities

Contact Employees throughout America

Contact National Vendors

Join International Conference Calls with Procurement Americas

Contact Global Entities

Review Reports and Analyze Raw Data of DHL Entities

Join Conference Calls with Vendors

Attend Department Meetings and Team Meetings

Contacted 50+ Users Weekly

9

Internship Responsibilities – Sourcing

Internship Achievements | Plantation, FL | 18 September 2015

Sourcing Vendors to Participate in DHL Exel Canadian Temp Labor RFI

Validate Retrieval of Signed NDAs and COCs

Communicate with Corporate Mangers and Directors

Communicate Importance of I2P and NDA

Send Out Invite for RFI following an Issued NDA

Follow-up with Status of NDA and Vendor Participation in RFI

10

Projects

Internship Achievements | Plantation, FL | 18 September 2015

─ Red Shopping Cart Processing Time

─ Weekly Download and Publication of Reports

─ GeT Supplier Welcome Letter

─ Vendor Statements

─ Catalog Quality Management for Audit

─ U.S. Inventory Check List

11

Red Shopping Cart Processing Time

Internship Achievements | Plantation, FL | 18 September 2015

─ Understand Key Performance Indicator and Service Level Agreement

─ Analyze Raw Data used to Run Excel Reports

─ Frequent usage of Procurement Data Warehouse and IBX for reports

─ Analyze Monthly and Yearly Performance of Americas Buyers

Review and Compare Data

12

GeT Supplier Welcome Letter

Internship Achievements | Plantation, FL | 18 September 2015

Outline Steps In Invoice Processing for

All DHL Entities

Assisted in Composing, Editing, and Finalizing

Supplier Welcome Letter

Reviewed how imperative the invoice

process is for Suppliers to Receive

Payment

Reviewed 3-Way Match

Highlighted Important Points for the

Payment Procedure

13

GeT Supplier Welcome Letter – Modified Sample PO and Sample Invoice

Internship Achievements | Plantation, FL | 18 September 2015

14

Vendor Statements

Internship Achievements | Plantation, FL | 18 September 2015

Record Correct DHL Entity

Check for 3-way match and Note if Payment is NeededMark When Invoice Was Not Recorded in the SystemRequested Vendor to Re-Send Invoices with Correct PO #Analyzed POs for Quantity and Price Discrepancy

Sample Vendor Statement

15

─ Great Working Environment

─ Gained Professional Communication Skills

─ Improved Business Skills

─ Used Critical Thinking

─ Solidified My Future Aspirations

─ Experience of a Lifetime

Key Takeaways

Internship Achievements | Plantation, FL | 18 September 2015

Bon Voyage

16

THANK YOU!

Internship Achievements | Plantation, FL | 18 September 2015