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Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

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Page 1: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Digital gap – how much does it

cost?

April 8, 2005, Riga

Ģirts BērziņšMember of BoardHead of Product Development and ITAS Hansabanka

Page 2: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Digital gap

Page 3: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

EU

• 1 VAT e-declaration = 10 EUR savings for enterprise

• Full scope VAT e-declarations = savings 500 mio EUR annually

• Existing e-government solutions in EU = 7 mio hours savings per year for EU citizens

• Full scope e-government services = 100 mio hours per year savings for EU citizens

• Thus => it is possible to improve 14 times more!!!!

Research sponsored by European Commission

Page 4: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

How much does it How much does it cost in Latvia?cost in Latvia?

Page 5: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• GDP 2003:– 6’322 mio LVL

• Number of employed persons 2003:– 1’007 thousand

• Number of economically active enterprises in private sector:– 44’345

Source Data from Central Statistical Bureau of Latvia

Page 6: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Product created by 1 employee:– 6’322’000/1’007=6280 LVL per year– 6280/12/20/8=3,27 LVL per hour

Calculated data

Page 7: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Proportion of “paper” payments in total payments (by no. of pmts.):– 69% (“paper” in banks + Latvian Post payments)

• For the sake of simplicity let us assume the proportion is the same in private individuals’ payments and enterprises’ payments.

Calculated data (Bank of Latvia statistics, 2004, H1)

39% 15%

16%

0%30%

"Paper" payments PC banking Internet bankingPhone banking Postal payments

Page 8: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Number of payments = 50 per month• Visits to the bank = 2 times per week + 1

time per month for statement• Preparation of 1 paper payment, printing in 2

copies, signed 2 copies, stamped = 6 minutes.– 50*6 = 300 min. or 5 hours

• Way to the bank = 15 minutes.– 15*9(per month)*2(back from the bank)=4,5

hours

• Queue 15 minutes = 3 hours• At teller 10 minutes = 2 hours

Author’s assumptions: average traditional enterprise

Total = 14,5 hours per month

Page 9: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Preparation, acceptance= 3 hours per month

Author’s assumptions: average electronised enterprise

Saved = 11,5 hours per month

Page 10: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• 14,5 hours * 3,27 LVL/hour = 47 LVL per month

• 52*12 = 564 LVL/per year/1 enterprise

Author’s calculations: not produced product – traditional enterprise

Page 11: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• 3 hours * 3,27 LVL/per hour = 10 LVL per month

• 10*12 = 120 LVL/per year/1 electronised enterprise

Author’s calculations: not produced product – electronised enterprises

Page 12: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• If all enterprises electronised:– 44’345*120=5,3 mio LVL

• Current situation:– 44’345*564 LVL*0,69 (proportion of

“traditional”) = 17,3 mio LVL– 44’345*120*0,31=1,7 mio LVL

• Lost to the best scenario:– 13,7 mio LVL or 0,22% of GDP

Author’s calculations: not produced product in country total

Page 13: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Payments per month = 3• Bank visits = 2 times per month• Way to the bank = 15 minutes.

– 15*2(times per month)*2(back from the bank)=1 hour

• Queue + servicing =30 minutes=> 1 hour

Author’s assumptions: average traditional individual

Total = 2 hours

Page 14: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

• Payments per month = 3• Payments input => 0,25 hours • Visits to the bank = 0,2 times per month• Way to the bank = 15 minutes.

– 15*0,2*2=0,1 hour

Author’s assumptions: average electronised individual

Total = 0,35 hours

Page 15: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

– 2 hours * 3,27 LVL/per hour = 6,54 LVL per month

– 6,54*12 = 78 LVL /per year/per 1 employee

Author’s calculations: not produced product by traditional individual

Page 16: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Latvia

– 0,35 hours * 3,27 LVL/per hour = 1,15 LVL per month

– 1,15*12 = 14 LVL /per year/per 1 employee

Author’s calculations: not produced product by electronised individual

Page 17: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

LatviaAuthor’s calculations: not produced product – individuals/employees• If all electronised:

– 1’007’000*14=14,1 mio LVL

• Current situation:– 1’007’000*78 LVL*0,69 (proportion of

“traditional”) = 54,2 mio LVL– 1’007’000*14*0,31= 4,4 mio LVL

• Lost to the best scenario:– 44,5 mio LVL or 0,7% of GDP

Page 18: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

LatviaAdditional comments

• There is a possibility of mistakes – this is not scientific research but rather qualified considerations on subject.

• Enterprises are proportionally more electronised, but this makes a picture even worse.

• Situation is worse as well due to traditions in electronised enterprises due to state requirements – printing out of electronically submitted payments, stamping of them in the bank, etc.

• Calculations of agriculture farms are not made, as well will worsen the picture.

• Inefficiency in the bank – skilled people are employed just to input payments – could be deployed economically wiser.

• Efficiency is raised by usage of direct debit – less time spent.• Effect of electronisation upon unemployment is not calculated.

Page 19: Digital gap – how much does it cost? April 8, 2005, Riga Ģirts Bērziņš Member of Board Head of Product Development and IT AS Hansabanka

Thank youThank you!!

[email protected]

+1% GDP!!!+1% GDP!!!