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Digital Journey in The Physical World

Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

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Page 2: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Gimbal enables you to…

• Bridge the digital and physical worlds

• Create meaningful relationships built on trust

• Deliver relevant content; when and where it matters to them

• Gain insight into your user’s unique interests and precise location

Page 3: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets
Page 4: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets
Page 5: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

How it works…

Page 6: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Gimbal Platform

Use the Gimbal SDK to empower your application…

…then manage it through Gimbal Manager

Advanced

Geofencing

Proximity

BeaconsAudience

Knowledge

Privacy &

Security

Notifications

Communication

ManagementEnterprise

Geofence/Beacon

Management

Analytics &

Reporting

We provide tools including beacon hardware, a SDK, a manager portal with APIs for both iOS and Android

Page 7: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Mobile in the Retail EnvironmentConsumers are empowered in ways they have never been before

Source: Capegemini.com/internetretailer.com

Source: Google Shopper Marketing CouncilSource: Medallion Retail

Source: Medallion Retail

25%more gets spent in-store

when shoppers frequently use their smartphone to

help with shopping

41%of shoppers said they would

want to be identified via their smartphone when shopping at

brick-and-mortar stores.

46%of shoppers said they will buy

more from a retailer that personalizes the shopping

experience.

Page 8: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Opportunity for enhanced customer engagement

Access to real-time information (“showrooming”)

Customers have instant access to relevant communications

8/10consumers use their smartphone to assist

them when shopping and making purchase

decisions.

1/3use their smartphone

in-store to get help instead of asking a store

employee.

Mobile in the Retail EnvironmentConsumers are empowered in ways they have never been before

Page 9: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

• Technology used for all aspects of the shopping experience from check-in through check-out• Proximity notifications, pick up on-line orders, product reviews, discovery, ease of check-out• Concierge services based on store entry or dwell time• In-store notifications should be real-time and real-relevant (contextual awareness)• Pairing for payments and removal of friction from check-out experience

Retail Use Cases

Page 10: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Relevant RF Technologies

Wi-FiLocation Sensing / Discovery

NFCDiscovery / Payment

BLEGranular Proximity

GPSGeostationary Satellites

LTELTE-Direct

A/GPSTower Triangulation

Page 11: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Other Data Transmission Technologies

VLCVisible Light

Communications

Page 12: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

• Bluetooth® Smart

• Minimal battery consumption

• Ultra secure transmissions

• Multiple form factors with configurable settings

• Work both indoor and outdoor

• Gimbal Manager can manage all beacons

Gimbal Proximity Beacons

Not all beacons are created equal

Page 13: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Gimbal Geofencing

• Uses a combination of Cellular, Wi-Fi, and GPS to detect a geofence

• SDK enables the app to sense when a user enters, dwells, exits, or is absent from a location

• Indoor and outdoor locations

• Unlimited number of radial and polygonal geofences

• Minimum 50m radius

Engage your customers at macro-locations

Page 14: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

• Privacy for the end-user

o Requires opt-in upon install

o Must offer opt-out and/or delete in the app settings

o Each feature has been TRUSTe certified

• Designed for secure & private data storage

• Keeps end user personally identifiable information (PII) on the device; not in the cloud

Gimbal Privacy

Page 15: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

15Gimbal Inc. Confidential Information

Analytics

Page 16: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Gimbal Analytics • Filtering – view all of your data or narrow it down to particular stores

• Alerts – automatically be notified when a metric exceeds a threshold (number or

percentage)

• Email reports - Automatically have reports emailed to team members or partners

• Export – PDF, Image, Excel, and email options

• Premium features:

– Collaboration – share notes and ask questions of team members within the interface

– Predictive analytics – several predictive models available within the interface and integration

with R and MatLab

Page 17: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets
Page 18: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Premium features - Collaboration, Predictive Alerts, Predictive Modeling

Page 19: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Gimbal Beacons in Public Places

Gimbal proximity beacons are installed on outdoor advertising properties so

now you can:

• Securely reach your target audience in public places and analyze and drive

traffic

• Further enhance the relevance and timeliness of consumer engagements

• Ensure consumer privacy with opt-in/opt-out requirement

• Offer new business and revenue opportunities

• Access public geofences and beacons from the Gimbal Manager

Page 20: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets
Page 21: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Brands & Retailers: Show Showrooming the Door

Offer personalized shopping experience that enhances the quality and frequency of customer visits by:

• Welcoming them into your store

• Highlighting deals or new products near them

• Knowing user account information and loyalty status

• Reminding them of the benefits of your private label card

• Providing a depth of product knowledge

• Understanding shopping habits, dwell time and traffic patterns to customize a personal shopping experience and optimize in-store operations

• Protecting their privacy and security

Page 22: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Smart marketers are using Gimbal to:

• Increase the value and effectiveness of push notifications

• Provide better understanding of consumer traffic patterns

• Deliver timely content based on actual location, instead of inferred

• Engage customers without compromising the user’s mobile experience

• Reduce “digital chatter” by delivering content they care about

• Turn real world marketing assets into digital experiences

Advertisers & Mobile Solution Partners

Page 23: Digital Journey in The Physical World...Mobile in the Retail Environment ... Source: Google Shopper Marketing CouncilSource: Medallion Retail Source: Medallion Retail 25% more gets

Now it’s your turn…

We provide you a suite of tools so you can:

• Use our analytics to learn user location data, trends and analyze foot traffic

• Incorporate and manage an unlimited number of geofences and beacons

• Manage and connect beacons to your app