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Legal#4085177_1.PPT
David Eriksson, Systems Development Lawyer, LLM and MSc
Digital law – a law firm perspective on information retrieval
19 november 2008
Legal#4085177_1.PPT
Digital law – a law firm perspective on information retrieval-abstract• Information Technology has changed the way lawyers retrieve information. What has been significant in legal
IR in the past, what is significant at present and what can we expect in the future? • The corporate world lags many years behind the online consumer industry in terms of using and reusing digital
information creatively. However, things are starting to change.• How are law firms affected by trends such as digitalisation of legal information, commodisation, e-matter
management, integration of systems, convergence, globalisation and rise of mega firms, traceability of lawer’slegal research and behaviours, social networking, collaboration tools, enterprise search and information layers, categorisation, konceptualistation, a higher overall tempo and client demand?
• Large law firms have millions of documents and numerous databases that help to store the intellectual capital of the firms. How does information retrieval work within the firms most important information asset – the firmitself?
• What challenges and opportunities are involved for law firms when it comes to their own information and whatdemands do they place on public and private organisations that provide legal information?
Legal#4085177_1.PPT
Agenda
• About Mannheimer Swartling• Climbing the value chain• ”Good enough” automisation• Legal IR then, now and future• The law firm as an information provider• Collaboration tools
Legal#4085177_1.PPT
Law firm IR challenges
• External IR• Internal IR
Legal#4085177_1.PPT
Our firm
Leading full-service firm in the Nordic region
• 420 lawyers (>660 employees).• Offices in:
– Sweden: Stockholm, Gothenburg, Malmö, Helsingborg– Germany: Frankfurt, Berlin– Belgium: Brussels– Russia: Moscow, St. Petersburg– China: Hong Kong, Shanghai– US: New York
• Independent, executing regional and international deals seamlessly, through our own offices and by working in integrated teams with lawyers in a unique network of other leading firms.
• Origins go back to 1877.• Consistently strengthening our position as leading in key areas of the Nordic
M&A market.• Advises, year after year, on significantly more transactions than any other Nordic
firm– 175 transaction mandates, with a total deal value >EUR 16 billion (2007).
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Practice areas and industry sector groups
Practice areas
• Banking and finance• Corporate Commercial • Corporate Taxation• Dispute Resolution • Employment and Pensions• Environment• EU and Competition• Funds and Investments• Insolvency• Insurance• Intellectual Property• IT, Telecoms and Technology• Maritime and Transport• Mergers and Acquisitions• Public Procurement• Real Estate• Securities
Industry sector groups
• Energy• Financial Institutions• Forest and Paper• Health Care an Life Sciences• Industrial• Infrastructure• IT, Telecommunications and
Technology• Media and Entertainment• Private Equity• Real Estate
Legal#4085177_1.PPT
Awards
• Sweden´s best commercial law firmVeckans Affärer (Sweden’s best consultants), 2006 and 2008
• Clients’ favourite law firmLegally Yours (Klientbarometern), 2005, 2006 and 2007
• Law Firm of the Year: Northern EuropePLC Which Lawyer, 2007
• Law Firm of the Year, SwedenWho’s Who Legal Awards, 2006, 2007 and 2008
• Swedish Law Firm of the YearIFLR; International Financial Law Review, 2005, 2006, 2007 and 2008
• Ranked in seventh place amongst the world’s law firms in relation to international arbitrationGlobal Arbitration Review, 2007
• Most popular law firm among Swedish law studentsUniversum (Juristbarometern), 2005, 2006 and 2007
• Best in the business 2007, legal advisors categoryUniversum Awards, 2005, 2006 and 2007
Legal#4085177_1.PPT
Information needs to climb the value chainV
alue
Unstructured
Semi structured
Structred
Met
hods
•Accessiblity•Openness•Sharing•Classification and categorisation tools•Conceptualisation•Social networking / KM / Web 2.0•Ontologies, folksonomies, dictionaries, taxonomies, linguistics•xml, semantic web•Enterprise search/Information access platforms
(No ranking order)
Legal#4085177_1.PPT
”Good enough” automatic legal sorter and conceptualiserSearch words and Concepts
Doctrine / Law litterature
LegislationPrepatory work
Case law
Legal texts
”Good enough” sorted and conceptualised
Legal#4085177_1.PPT
Legal IR – then, now and future
Time
•Personalisation
•Situation adaption
•Knowledge Sharing
•Accessibility
•Automation
•Tracebility and behaviouranalysis
•Higher in value chain
•Faster response time
•Information integration
•Availability
•Digitalisation
•Globalisation
•Information size
More of…
Legal#4085177_1.PPT
Then
• It took longer to find information• More time find information• Expensive information per entity• The law developed slower• Less specialisation• No IT
Legal#4085177_1.PPT
Now
• We need more how. Not just what.• Information overload• Information more available – but accessible?• Who am I, and in what situation am I in?• Learning from others…• Search a commodity• Lack of value added services in organisation of information• IT still quaint
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Future
• Automisation• Higher up in the value chain• Tracebility• Push instead of pull
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Things that need to change…
• All legal information producers, both authorities, private information providers and law firms must develop their IR techniques and systems
• Not just creating legislation, case law, prepartory work and lawbooks/texts for people but also for machines and IR systems
• Law firms need access to all case law/judgements• Information aggregators need access to all judgements in a well
structured format• Stop writing cases like it was the 19th century…
– Why not paragraphs like in EC case law?!• Ontologies, dictionaries, metadata, fuzzy logic• Law literature online• ”Temporary books”• Open systems / Integration (compare web services, web mash-ups)
Legal#4085177_1.PPT
IT/IR systems as automatic legal researchers
• Risks?• Risks of the present state• Climbing the value chain. Develop our business.
Legal#4085177_1.PPT
The law firm as an information provider
• Law firms as information providers– we are an information customer to ourself
• Information structure• Information retrieval• Best practice / Know what / Know how
Legal#4085177_1.PPT
Know what, how and who in a business law firm
• What?– Knowledge about the law– Knowledge about the clients and their business– Knowledge through IR
– Law books and external legal databases, Internaldocument databases, external business information databases
• How?– Tacit and explicit Procedures and Workflows– Learning by doing, asking collegues
• Who?– Who is good at what– What contracts have X written who is good at Y type of
law?
Legal#4085177_1.PPT
Know What
Legal#4085177_1.PPT
Know Who
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Know How
Legal#4085177_1.PPT
Law firm collaboration (IR) tools
• Knowledge banks• Document management systems• External information databases• Portals• Social software / Collaboration tools (eg wikis, blogs)• Enterprise search / Information access platforms
Legal#4085177_1.PPT
The corporate world ten years behind…
• Compare law firms with the online advertising industry• Push instead of pull• Situation based IR• Personalisations, roll based• Basic search functions
– More like this– Did you mean?– People that downloaded this documents also
downloaded…• Amazon, Gmail, Youtube, Facebook, Twitter
Legal#4085177_1.PPT
Portals, blogs and wikis
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Client extranets
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Legal#4085177_1.PPT
Legal#4085177_1.PPT
Legal#4085177_1.PPT
Legal#4085177_1.PPT
Dynamic Navigation: Clusters and Faceted Metadata
Refine By Source
Refine By Dynamic Taxonomies
Refine By Metadata orStatic Taxonomy
Legal#4085177_1.PPT
Personalization: Alerts
Create Personal Alerts
Legal#4085177_1.PPT
Spotlight High Value Content
“Spotlight” High Value Results
Legal#4085177_1.PPT
Enterprise Mash-ups
HR System
Website Active Directory
HR System
CRM
Legal#4085177_1.PPT
Tuning –Observe and Adapt
Legal#4085177_1.PPT
Social Tagging: Rating
Users can rate search
results
Legal#4085177_1.PPT
SOCIAL TAGGING: ANNOTATIONS
Users can enrich search results by annotating
existing results with their own thoughts and
commentary.
Legal#4085177_1.PPT
Legal#4085177_1.PPT
External databases integrated with internal-Example Lexis Search Advantage with Interwoven Universal Search
• Search Advantage offers auto-profiling of documents.• "research preview"• It can be matched to a firm's taxonomy or a Lexis taxonomy.• For transactional documents, the document has a link to information on
people and companies• Enrichens internal information with external metadata
– compare internal connections to case law references in the Norstedts blue book of Acts
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We are experimenting with…
• Clause library wiki• Information wikis• News blogs• Workflow / Webified instructions / Guidance notes• Transactions Know how• Planning for enterprise search / Information access platform• Transactions database• Training material database• Pitch database• Project rooms
Legal#4085177_1.PPT
Enterprise search soon in each organisation
AXAPTA INTRANÄTPORTALEN
KUNSKAPS-BANKEN
INTERWOVENWORKSITE
HOGIAPERSONAL KNOW WHOAXAPTA
COMPLETO
AFFÄRSSYSTEM JÄVSKONTROLLTIDREDOVISNING
REG ÄRENDEREG KLIENTER
REG KONTAKTER
PERSONAL-SYSTEM
KNOW HOW OCH
SUPPORTINFO
PERSON/
KOMPTENS
KNOW HOW ARBETS-DOKUMENT
Klient & Ärenden Personuppgifter
Myndighetssidor
Zeteo/Norstedts
Betaltjänster
Affärsdata
PLCInfoTorg
Gratis web
Intresseorganisationer
Legal#4085177_1.PPT
Thanks!