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Digital LearningSkills Development Workshop

February – March 2011

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Welcome

Who are we?

Delivered By Managed By

Funded By

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Shared With

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Why Are We All Here?

• You have received funding from either Get Digital or Get Connected, or maybe neither!

• We want to maximise the impact and long term benefits of the Get Digital programme and other similar work such as Get Connected

• This is an opportunity to exchange knowledge and experience and to build our energy to move forward

Learning Understanding

Confidence Ability

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Digital Culture

What Will You Get From Today?

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Schedule

ResidentInvolvement

Partnershipsand

Sustainability

Practicalities PlanningSceneSetting

IntroductionGD Update

EngagingResidents

Sustaining Activity

TechnologyMaterials Events

Your personal planning plus Q&A

10:00 – 10:30 10:30 – 11:30 11:45 – 13:00 13:30 – 15:00 15:00 – 16:00

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Get Digital Project Update

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Get Digital Progress

Part 1 - Grant Funded• 196 Schemes across England• Very stiff competition for grants• Up to £5000 for hardware• Up to 20 weeks of learning interventions• 3000 directly taught learners• 8000 have the opportunity to take part• All projects active with completion by 31st MarchPart 2 - Self Learning• So much material!• Download, create a plan and you are away….• Over 300 downloaders supporting over 400 Schemes

…Get Connected?

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Get Digital Scheme Locations

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Areas of Risk

• Does the scheme have a communal area or other space suitable for training and ad hoc use of computers?

• How many people do you think will take part? • How many of those who have expressed an interest in taking

part are beginners or already have IT skills and experience ?• If people are coming from outside the scheme, how will you

organise transport etc.?• Do you have any communal IT facilities already set up?• Have you ever run a digital literacy programme at your

scheme?

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Constriction Point

Landlord

Residents

Staff

A consistent point of pressure

Potential Barriers

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• Is digital inclusion worth it?

• Is it a commercial differentiator?

• Is it a physical or cultural investment?

• What are the resource requirements ?

Landlord Attitude

• How many residents actually want this?

• How can you encourage take-up?

• Any ambassadors or early adopters?

• What style of learning is right?

Resident Attitude

Other Barriers

• The pros and cons of partnerships!

• Is the equipment accessible?

• How to embed IT into everyday life?

• Staff support and learning issues

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Resident Involvementin Digital Learning

Individual Residents’ Attitudes

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Discussion in groups with short feedback:• What moves individual Residents forward?• What holds individual Residents back?• How do you enthuse & inspire individual Residents?

It’s not for meComputers are for the young

I’ve just sent my first email

I talk for free to my grandsonJust bought my laptopTypical Personal Journey

Early adoptersPast experienceSupportive family

See the advantagesNervous but willingFind it hard (but fun) to learnCould influence through success

Negative (fear driven?)Resistant to changeCould harm project

Discussion in groups with feedback

Team 1. How to make the most of Group A folk to involve othersTeam 2. How to move Group B folk to have a goTeam 3. How to manage or develop Group C

The Resident Community!

Group A – 20% Group B – 60% Group C – 20%

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Sustaining Resident Activity

Sustaining Resident Activity

Sustainability• What do we think

we mean by this?!• As a minimum…

more than weekly use of computers and internet by at least one or two residents?!

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Sustaining Resident Activity

Partnerships• Support sustainability• As a minimum…

at least one ‘Community Partner’ involved in each scheme. (Includes school links and other intergenerational activity.)

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Sustainability System

Residents

CommunityPartners

Landlord

Scheme

Sustainability & Partnerships

Types• Local• Regional• National• External• Internal• Residents!

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Regional Partnership Example

• Linking with tutors/schemes in and around Bristol• Interested in providing outreach support for IT learning• Facilitating a local Get Digital network• Promoting Get Digital programme in the locality • Assisting schemes with applications• Organising Afternoon iTea and other events involving schemes• Planning to assist local schemes with self learning

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Partnerships

Groupwork – Buzz & Share Feedback

How can we achieve successful partnership working for digital inclusion?

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Intergenerational ActivityKey Resources on Get Digital Website • Wellingborough Homes Video• Intergenerational Silver Surfers Project Video• Intergenerational Activities How To Guide • Sustainability How To Guide - includes some material on intergenerational work • Useful Links - includes some that will add intergenerational dimensions to schemes• Forthcoming document on Get Digital Intergenerational Activity – Our Learning

Educational Partners• At least 65% of schemes have links with over 100 schools/colleges• Some have linked with Duke of Edinburgh Award candidates• Some schemes have links with Universities

Key Intergenerational Partnership Links• Workers in Student Community Volunteering network• Intergenerational Workers network• The Centre for Intergenerational Practice (Beth Johnson Foundation)

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Planning for Sustainability

• Key Lines of Enquiry - Examples– Poor Scheme?– Good Scheme?– Excellent Scheme?

• Self Assessment Quiz

• Future Action Plan

Planning Headings Poor Reasonably Good/Successful Excellent Scheme

Computers Computers and equipment are not used, or are used only occasionally.Computers are used on a weekly basis. Computers are used on a daily basis. Some learners have purchased their own

PCs.

Activity LevelsResidents do not use computers. There may be some use of Wiis for social activities.

One or more people use computers on a weekly basis for a narrow range of activity. Some residents participate in Wii social activities from time to time.

Residents use computers for a wide range of activity. Also a good proportion of people participate regularly in Wii social activities.

Resident Involvement Residents are not involved in ensuring sustainability.

Residents are to some extent involved in ensuring sustainability.

Residents are strongly involved in ensuring sustainability. They may take the lead responsibility.

Scheme-level input – including staff training

Activity is not maintained by scheme-level input. No definite structured approach or sense of 'official' activity. No Computer Club or other group membership.

Some activity is maintained by scheme-level input. Some degree of structured approach and sense of 'official' activity. Computer Club or other group membership - but may not be very strongly promoted. Some partnerships are maintained to ensure that activity is supported by volunteering and other inputs.

Scheme-level input ensures robust activity levels. Computer Club or other group membership ensures that activity is maintained. Subscriptions or service charges may be charged with a definite structured approach and a sense of 'official' activity. Partnerships are maintained to ensure that activity is supported by volunteering and other inputs. (Example: a scheduled rota of fortnightly visits from one or more school pupils interspersed with family members' visits. Supplemented by contacts with other community partners via events such as Silver Surfers’ Day.)

Landlord-level input – including staff training No landlord input to sustainability

There is some landlord input to sustainability - community development worker/activity co-ordinator/IT department/corporate volunteering etc - providing some support to the scheme’s partnership activity or events on an occasional basis. May provide training to staff where needed to ensure sustainability.

There is strong input to sustainability at landlord level: community development worker/activity co-ordinator/corporate volunteers etc. Participation to ensure that sustainability is achieved. Landlord ensures that there is enough capacity at scheme level to support sustainability. Also, provides training to staff where needed to ensure sustainability.

Community partner & volunteering activity

There is no planned community partner links or activity with meaningful interaction and mutual benefit.

Low level of community links (one or more) or involvement - organising partnership activity or events on an occasional basis. Partnerships are usually properly agreed and may be recorded in written form as appropriate.

High level of community links or involvement. May be more intensive input from a couple of close partners and/or less intensive input from a wider range of partners. May include Community Hub engagement with the locality. May include inter-scheme activity. Partnerships are properly agreed and recorded in written form as appropriate.

Intergenerational activityThere is no planned intergenerational links/activity with meaningful interaction and mutual benefit.

Low level of intergenerational links - a few links with activity or events organised on an occasional basis. Partnerships are usually properly agreed and may be recorded in written form as appropriate. Intergenerational activity may result in clear benefits for all parties involved.

High level of intergenerational links or involvement on a weekly basis via an organised schedule. Partnerships are properly agreed and recorded in written form as appropriate. Intergenerational activity results in clear benefits for all parties involved.

Technical support, insurance & administration & consumables

There is inadequate technical support, administration and consumables – paper, ink etc. - to keep PCs running smoothly.

There is adequate technical support, administration and consumables – paper, ink etc. - to keep PCs running smoothly most of the time.

There is excellent technical support, administration and consumables – paper, ink etc. - to keep PCs running smoothly at all times.

EventsThere are no special events or links with campaigns to promote digital activity and learning.

There are occasional links with external events and campaigns and occasional internal events organised to promote digital activity and learning.

There is a planned programme of events and links with campaigns etc. to promote digital activity and learning.

Extending usage to new learners and other users

No new learners are attracted to take up opportunities.

New learners are occasionally attracted to take up opportunities. This may include some form of induction of new tenants.

New learners are regularly attracted to take up opportunities through regular prompts and promotional events etc. This includes induction of new tenants offering introductory tutoring and buddy support if required.

Funding No fundraising or allocation of funds to ensure sustainability

Some fundraising and allocation of funds to ensure sustainability Planned fundraising and allocation of funds to ensure sustainability

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Achieving Sustainability

Groupwork – Buzz & Share Feedback

What can we do to achieve sustainability?

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Practicalities

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The Physical Environment

• Equipment in communal space or not?

• Access & security

• Desks

• Chairs

The Software Environment

• Standard software – nothing fancy is necessary

• Access to Skype and other popular sites such as YouTube

The HardwareEnvironment

• Internet provision

• Laptops, desktops

• Webcams

• Wii’s

• Large screens

• Adaptive equipment

Set Up

It’s Gone Wrong!

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• Volunteers?• IT department?• Computer Caretakers?• Switched on Residents?• Support Contractor?

Arrrggghhh…….!

Where do you go?

What do you ask?

Set Up & Technical Issues

What are your key issues?What are your top tips?

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Discussion in groups with brief feedback

Learning Materials

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Learning Materials

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Events

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Materials & Events

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Group discussion with brief feedback

Events & Resources

• 16-20 May 2011 – Silver Surfers Day/Spring Onlinewww.springonline.org– Adult Learners Weekwww.alw.org.uk

• Get Digital Toolkits & Learning Materials www.getdigital.org.uk/resources/register/• E-learning resources

www.scie.org.uk

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Evaluation

Planning

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Your Personal Plan

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Group discussion with feedback

Your Personal Plan

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What do you want to learn?What do you want to teach?What do you want Residents to gain?

How will you get the equipment?Where are you getting the materials from?How will you engage with the Residents?Can you get Landlord support?

Create a learning schedulePublicise your eventsLook for success and tell peopleEnjoy sharing your knowledge

Stay the courseConstantly learn yourselfLook for new stimulusGet partners to help

Celebrate the learningBuild on successCreate a new plan

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Sharing?

Clarification?

Burning issues?

Over To You

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Thank You

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Safe Home