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Contents

Owner's Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2California Emissions Warranties 400. . . . . . . . . . . . . . . . . . . . . .Mobile Phone Package 414. . . . . . . . . . . . . . . . . . . . . . . . . . . .RCD 310 Radio 448. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Supplement to radio and navigation instructions 501. . . . . . . . . . . .USA Warranty and Maintenance 511. . . . . . . . . . . . . . . . . . . . .

Owner's Manual Tiguan U.S. Edit ion, Model Year 2012

Table of contents

About this Manual

Vehicle overview ....... ..... ..... .

Exterior views - Side view ............. . .. . . ... .. • .. . . - Front view ..... . . . .. . . .. ... .. . . . .. . . . - Rear view ..... . .... . ...... .. .... .. . .

Passenger compartment

4

6

6 7 8

- Driver door overview . . . . . . . . . . • . . . . . . 10 - Driver side overview ........ . • • ... .... - Center console overview . - Front passenger side overview - Symbols on the roof console

Instrument clust er

12 14 16 16

- Warning and indicator lights 17 - Instrument cluster . . . . . . . . . . . . . . . . . . . . 20 - Volkswagen Information System . . . . . . . 25

Before driving . . . . . . . . . . . . . . . . . . . . . 33

Some basics - Driving checklists and warnings . .. . .. . 33

... .......... 36 - Technical data

Opening and c losing - Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 39 - Power locking and closing system . . . . . 44 - Doors .. . .. .. ... . .... . .. .. . .. ..... . . . 50 - Rear hatch . . . . . . . . . . . . . . . . . . . . . . . • . . 52 - Power windows . . . . . . . . . . . . . . . . . . . • . . 55 - Panoramic power-sliding sunroof 58

Sitting properly and safe ly - Adjusting the seating position . . . . . . . . . . 64 - Seat functions . .. . . .. .. .. . . . . . . . . . . .. 7 4 - Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 79 - Airbag system . . . . . . . . . . . . . . . . . . . . . . 92 - Child safety and child restraints . . . . . . . . 113

Lights and vision - Lights ..... .. .. ... .. .... . .. . . . . . ... .. 132 - Sun protection . . . .. .......... 140 - Windshield wiper and washer .. .. .... .. 142 - Mirrors ....... . . . ... . .. .. .. .. . .... .. . 148

Transporting - Driving tips . .... . ..... ... . .... . ...... 152 - Luggage compartment .... . . . .. .. .... . 157

Table of contents

- Roof rack .. .. .. . .. . .. .. . .. .. .. • .. . .. . 166 - Trailer towing .. .. .. .. .. .. . . . .. . .. . . 169

Storage and equipment - Storage areas ..... ... .. . .. .. . .... ... 176 - Cupholders . .. .. ..... . ... . . .. . • . . . . .. 183 - Sockets ... .. ... . ...... .. ...... ...... 185

While driving ...................... 188

Starting , shifting, parking - Starting and stopping the engine . . . . . . . 188 - Shifting . . . . . . . . . . . . . . 194 - Braking, stopping, and parking ...... .. . 201 - Saving fuel and helping the environment 211 - Steering ... .. ....... ... .... . .. .... . .. 214

Driver assistance systems - Rear Assist with static orientation lines . 217 - Rear Assist with dynamic orientation

lines . . . . . . . . . . . . . . . . . . . . ... ... 22 1 - Cruise control system (CCS) ... 225 - Tire pressure monitoring system

(TPMS) ................ .. ..... .. . . . . 229

Climate contro l - Heating and air conditioning .... .... . .. 236

At the gas sta tion - Refueling . . .. . . .. . . ... ... .. . • . .. ..... 243 - Fuel .... ... .. .... . .. . .. .. • • . . . . ... . 248

Off-road driv ing - Some basics . . . . . . . . . . . . . . . . . . . . . . . . . 251 - Off-road driving situations .. . . . .. .. . . . . 258

Care, cleaning , maintenance .. . . 267

In the engine compartment - Preparations for working in the engine

compartment . .. . . . ... .. . ....... . .... 267 - Engine oil . ......... ... . .. .... ... .. .. 273 - Engine coolant ......... .. .. ... .. . ... . 279 - Vehicle battery ...... ... . . ......... ... 284

Vehicle care and maintenance - Exterior care and cleaning .. . . .. . .. .. . 289 - Interior care and cleaning .. ... . . ... ... 297 - Tires and wheels .. . .. . . . .. . . .. ... ... . 304 - Parts, accessories, repairs and

modifications . .. . . .. .. . . . .. ... . . ... . . 329 - Consumer information . . . . . ... 337

- Declaration of Compliance, Telecommunications and Electronic Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

- Reporting Safety Defects .. ... .. . ..... 340 - Engine control and emission control

system ....... . ............ ....... . .. 341

Do it yourself ........ .. .. .... ... ... 343

Practical tips - Frequently asked quest ions ....... .. . . 343 - In an emergency . . . ........ ...... .. . . 345 - Emergency closing and opening . .. . ... 347

- Vehicle tool kit ............ . .. . .. .. .. . 351 - Whee l covers .. .. ........ . ... . .. ..... 354 - Changing a wheel . . . . . . . . . . . . . . . . . . . . 356 - Fuses ..... .. ............ . ... . . ...... 362 - Changing light bulbs ... . ... ... .. . ..... 365 - Jump-starting .... ........ . ... . ....... 375 - Towing .. ...... .... ..... ... . . . ... ... . 378

Abbreviations .... . . . .. . ... . . . .. .. . 382

Index ... . .................... . .. ..... 384

Table of co ntents

California Emissions Warranties

Model year 2012

Table of contents

Warranty Owner's information

California Emissions Warranties Your warranty rights and obligations

California Emissions Control System Defect Warranties General . .. .. . . . ... ......... .. ... ... .. . For 7 years I 70,000 Miles Covering Certain Emission System Parts . ... ..... . California Emissions Performance Warranty .. . ...... ... . .. .. ... ...... .. - -

2

3

4

5

6

Performance Warranty claim approval . ... Additional Information About Your California Emissions Warranties . ... ... . .

Consumer Protection Information

6

7

BBB AUTO LINE Dispute Resolution 9 State-Specific Warranty Enforcement Laws. ...... . ... . ................ .. ... . 9 NOTICE TO CALIFORNIA PURCHASERS 10

Table of contents

Owner's manual

Mobile Phone Package Standard , PLUS

Table of conten ts

About this manual . .... .. .. . . . .

Introduction Prior to first use . .... ... .... . . . . ... . . .. . Safety instructions ... . ... .. ......... . .. . General information . . . . ... ... ... ... . . . . Contro ls .. ..... . . .. . . . ........ .. . . .. .. .

Operation

3

4 4 5 6

Basic functions . . . . . . . . . . . . . . . . . . . 1 O Important steps for using the mobile phone package.. . ... .... .. . . . . . . . . . . . . . . . 11

Owner's manual

First steps . . . . . . . . . . . . . . . • . . . . . . . . . 12 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Voice operation . . . . . . . . . . . . . . . . . 21 Phone menu . . . . . . . . . . . . . . . . . . . 23

Abbreviations . . . . . . . . . . . . . . . . . . . . . 28

Index ..... . . . . . . .... . .. ... . . . 29

RCD 310

Radio

0

Table of contents

About This Manual . . . . . . . . . . 2

Introduction Before using . . . . . . . . . . . . 3 Safety instructions . . . . . . . . . . . . . . . . . . . . . . 3 Device Overview . . . . . . . . . . . . . . . . . . . . . . . 6 Operation basics . . . . . . . . . . . . . . . . . . . . • . . 8

Audio mode FM and AM Radio Mode 10 RDS Radio Data Services and TP (Traffic Program) . . . . . . 16 Tl-traffic channel (Traffic Information) 19 DAB Radio mode . . . . . . . . . . . . . . . . . . . . . . . 20

Satellite Radio mode (SAT) . .. ........ . . Media mode .. . .. .. . . .... ... . .... .. . . External Aud io Sources (AUX, Bluetooth®

23 26

Audio) ..... .. . .. . . . .. . ... . . . . . MEDIA-IN Multimedia Interface

33 35

External CD Changer . . . . . . . . . . . . . . . . . . . 39

Settings Menus Sound sett ings (SOUND) . .... . . . . . System and Function Settings (SETUP)

42 43

Abbreviations ·· · · · · · · ·· · ··· ·· · · · ·· 47

Index . .. . ... . . ...... . . .. . . 48

Table of contents

Supplement

Supplement to radio and navigation instructions -edition 11.2011

Technical changes This supplemen t describes changes and enhancemen ts in ef­fect after publica tion of the radio and navigation instructions in the 03/2011 edition:

• MEDIA-IN mu ltimedia interface (MD I)

• RNS 315: Telephone control (Phone)

• RCD 510 and RNS 510 : Media mode

• RNS 510: Telephone control (Phone)

• RNS 510 South Korea : Device and functional overview

• RNS 510 China: Radio mode

Please refer to the other booklets of the manual set for all other details . descriptions and information for opera tion and treat­ment of your device , as well as information that you should know for your own safety and the safety of your passengers .

Table of contents

MEDIA-IN multimedia interface (MDI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

MEDIA-IN multimedia interface (MDI): iTunes ™ tagging . . . . . . . . . . 2

RNS 315: Telephone control (Phone) . ................... ... . . .... 3

RCD 510 and RNS 510: Media mode.......................... .. .... 4

RNS 510: Telephone control (Phone) . ..... .......... .... ........ . 4

RNS 510 South Korea . . . . . . . . . . . . 5

RNS 510 China: Radio mode.... 8

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USA Warranty and Maintenance

CC, Eos, GTI, Golf, Tiguan, Passat

Model year 2012

Table of contents

Warranty Owner's information . . . . . . . . . . . . . . . . 2 New Vehicle Limited Warranty . . . . . . . . . . . 3 Powertrain Limited Warranty . . . . . . . . . . . . . 6 Limited Warranty Against Corrosion Perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Federal Emissions Warranties Genera l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Federal Emissions Control System Defect Warranty . . . . . . . . . . . . . . . . . . . . . . . . . 10 Federal Emissions Performance Warranty 11 Add itional Information About Your Federal Emissions Warranties . . . . . . . . . . . . . . . . . . . 13

Kansas Safety Belt Limited Warranty Information about Kansas Safety Belt Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . 15

Customer Care Volkswagen dealer assistance . . . . 16 Volkswagen corporate assistance . . 16 Repairs not covered by warranty . . . . . . . . . 17

Consumer Protection Information BBB AUTO LINE Dispute Resolution 18 State-Specific Warranty Enforcement Laws ... .... . . ......................... 18 NOTICE TO CALIFORNIA PURCHASERS 19

Service Publications Volkswagen Technical Literature Ordering Center . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Tire Manufacturers List of tire manufacturers for new Volkswagen vehicles . . . . . . . . . . . . . . . . . . . 22

Maintenance? Warranty vouch1~r . . . . . . . . . . . . . . . . . . . . . . 23 Odometer replacement and other dealer stamps . . ...... . .... .. . .... . ...... . ... 24 Service information . . . . . . . . . . . . . . . . . . . . . 25 Volkswagen Carefree Maintenance Program ... .. . . ........... ..... . . ... .. . 27 Service schedule . . . . . . . . . . . . . . . . . . . . . . . 28 Additional service . . . . . . . . . . . . . . . . . . . . . . 42 Brake fluid replacement . . . . . . . . . . . . . . . . . 43

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