Dignity and Respect Policy - bcpft.nhs.uk

Dignity and Respect Policy

Version 2.0 October 2015


Target Audience

Who Should Read This Policy

All Trust staff



Ref. Contents Page

1.0 Introduction 4

2.0 Purpose 4

3.0 Objectives 4

4.0 Process 4

4.1 Standards of Practice 4

4.2 Development of Dignity Champion and Care Maker Roles 5

4.3 Ongoing Promotion of Dignity and Respect Agenda 7

4.4 PLACE Audit 7

5.0 Procedures connected to this policy 8

6.0 Links to Relevant Legislation 8

6.1 Links to Relevant National Standards 9

6.2 Links to Other Key Policy/s 9

6.3 References 10

7.0 Roles and Responsibilities for this policy 11

8.0 Training 14

9.0 Equality Impact Assessment 14

10.0 Data Protection Act and Freedom of Information Act 14

11.0 Monitoring this Policy is Working in Practice 15

Appendices 1.0 Dignity Champion Registration Form 16



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Explanation of terms used in this policy

Dignity - A person’s or group of people’s sense of self-worth and self-esteem. Dignity is being worthy of respect

Respect - To show consideration and appreciation towards other people

Privacy - Refers to freedom from intrusion and relates to all information and practice that is personal or sensitive in nature to an individual

Modesty - Modesty comprises a set of culturally or religiously determined values that relate to the

presentation of the self to others

Dignity Champion - Dignity Champions are people who believe that ensuring dignity and respect for

people using care services is a cause worth pursing

Care Maker - Care Makers are passionate, caring individuals who act as ambassadors of the 6Cs and

compassionate care

Creative Strategy - The Trusts Creative Strategy describes the way in which the creative arts will

support the core business of the Trust. This includes development of healing environments, enhancing delivery of care, capturing peoples lived experience and enhancing effective communication

Dignity and Respect Steering Group - Is responsible for addressing dignity and respect issues which go beyond individual units or departments. The aim of the group is to ensure that the Trust has effective

systems and processes in place to fulfil its responsibility in regards to dignity and respect

Patient-Led Assessments of the Care Environment (PLACE) - Current system for assessing the quality of the patient environment, replacing the old Patient Environment Action Team (PEAT)

inspections. The assessments will apply to hospitals, hospices and day treatment centres providing NHS

funded care

Patient Environment Action Team (PEAT) - The former annual assessment of inpatient healthcare

sites in England that had more than 10 beds. It was a benchmarking tool to ensure improvements were made in the non-clinical aspects of patient care including environment, food, privacy and dignity. The

assessment results helped to highlight areas for improvement and shared best practice across healthcare

organisations in England



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1.0 Introduction

Every patient has the right to receive high quality dignified care that is safe and effective and which respects their privacy and dignity. Black Country Partnership NHS Foundation Trust is committed to ensuring that all patients receiving care will feel that they are treated with dignity and respect and that their rights to privacy and dignity are upheld and actively promoted at all times. The Trust is committed to ensuring that human rights principles of fairness, respect, equality, dignity and autonomy, are promoted in service provision and employment. The responsibility for protecting a patient’s dignity and respect does not lie with any one individual or group, but with all Trust staff, at any level of the organisation, including students on placement, bank/agency/locum staff and volunteers. 2.0 Purpose The purpose of this policy is to identify best practice for maintaining a culture of dignity and respect for patients, carers, staff and members of the public in compliance with the Caring Counts Strategy 2013/2016. The strategic approach outlined in Caring Counts ensures integration of the 6Cs in the delivery of fundamental care through a process of cultural challenges and sustainable change. 3.0 Objectives The principle objectives of this policy are to:

Identity best practice with regards to patient’s dignity and respect

Ensure patients experience care that actively encompasses respect for their individual values, beliefs and personal relationships, whilst actively promoting dignity and respect

Ensure that all staff are aware that promoting dignity and respect is their responsibility, and the responsibility of all staff groups in the organisation.

4.0 Process

4.1 Standards of Practice The Trust places the utmost importance on the dignity and respect of patients. When people are unwell and accessing our services, whether on an inpatient ward, at an outpatient appointment, or in a community setting, it is vitally important that their privacy is respected and their dignity is maintained. Dignity and respect are amongst the Trust’s values. We pledge that people who use services, carers and staff will be treated fairly, with dignity and respect, appreciating their individuality. 4.1.1 Attitudes and Behaviour

Patients will experience care in an environment that actively encompasses respect for individual values, beliefs and personal relationships

Staff will ensure that they are recognisable by giving their name and wearing/showing an identification badge. Staff will introduce themselves on initial contact including phone conversations, stating their name and role

Staff must ensure that good attitudes and behaviour are promoted, considering non-verbal behaviour and body language and the needs of minority groups

Staff will ensure that patients are not caused any unnecessary distress by others on the ward or in the clinical area

The principles of the Mental Capacity Act will be upheld for patients who do not have the capacity to make an informed choice.



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4.1.2 Dignity Challenges The Social Care Institute for Excellence has founded a national campaign called ‘Dignity in Care’. It has published a set of Dignity Challenges for care services to meet. High quality care services that uphold people's dignity should:

Have a zero tolerance of all forms of abuse

Support people with the same respect you would want for yourself or a member of your family

Treat each person as an individual by offering a personalised service

Enable people to maintain the maximum possible level of independence, choice and control

Listen and support people to express their needs and wants

Respect people's right to privacy

Ensure people feel able to complain without fear of retribution

Engage with family members and carers as care partners

Assist people to maintain confidence and a positive self-esteem

Act to alleviate people's loneliness and isolation

Have high standards of cleanliness in all areas to reassure them that their dignity is being upheld.

In order to protect patient’s and carers privacy they also have the right to:

Have their modesty protected

Have a chaperone for any intimate procedures and a choice as to who is present during examinations and treatment

4.1.3 Confidentiality/ Privacy of Patient Information

All staff are bound by a legal duty of confidence to protect personal information that they may come into contact with. Staff will not discuss any patient or visitor within the hearing of another patient or visitor

Staff are obliged to keep any personal, identifiable information strictly confidential e.g. patient records. This will only be shared according to trust information sharing policies

Patient information is shared with consent, to enable care delivery

Precautions will be taken to prevent information being inappropriately shared, such as overheard telephone conversations, writing personal information down

unnecessarily on personal notebooks etc. and mobile phones with picture or video features

4.2 Development of Dignity Champion and Care Maker Roles Part of the Dignity in Care campaign is encouraging people who work in healthcare to come forward as Dignity Champions. This section refers in detail to the development of Dignity Champion and Care Maker roles. A new system of application and registration will be developed and maintained for both Dignity Champions and Care Makers. This will include enhanced definitions of both roles including skill sets and required training. 4.2.1 Role of Dignity Champion Dignity concerns the way people feel, think and behave in relation to the worth or value of themselves and others. To treat someone with dignity is to treat them as being of worth, in a way that is respectful of their diversity (see 4.2.1.1Nine Protected Characteristics), as valued individuals. In care situations, dignity may be promoted or diminished by the physical environment, organisational culture, by the attitudes and



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behaviour of health professionals and others and by the way in which care activities are carried out. When dignity is present people feel in control, valued, confident, comfortable and able to make decisions for themselves. Dignity Champions include both clinical and non-clinical staff and are all committed to taking action, however small, to create a care system that has compassion and respect for those using its services. Each Dignity Champion's role varies depending on their knowledge and influence and the type of work they are involved in. There are many small things that staff can do that will have a big impact on people's lives, as well as taking on a more active role if you have the time to do so. http://www.dignityincare.org.uk/Dignity-Champions/Becoming_a_Dignity_Champion/ All service areas are expected to nominate Dignity Champions and these can be from any clinical or non-clinical background via the Team Leader. A Self-nomination application form can be found in Appendix 1 and are also available on the intranet . Staff registered as Dignity Champions will be entered on the register and are expected to participate in the Trust’s Dignity and Respect Network and to attend a Dignity and Respect Workshop bi-annually. At this workshop Champions will be informed of any role updates. 4.2.1.1 Nine Protected Characteristics Particular groups are covered against discrimination as they have "Protected Characteristics", the nine protected groups of people are:

Age - This refers to a person belonging to a particular age (e.g. 32 year olds) or range of ages (e.g. 18 - 30 year olds)

Disability - A person has a disability if s/he has a physical or mental impairment which has a substantial and long-term adverse effect on that person's ability to carry out normal day-to-day activities

Gender Re-assignment - The process of transitioning from one gender to another

Marriage and civil partnership - In England and Wales marriage is no longer restricted to a union between a man and a woman but now includes a marriage between a same-sex couple. This will also be true in Scotland when the relevant legislation is brought into force. Same-sex couples can also have their relationships legally recognised as 'civil partnerships'. Civil partners must not be treated less favourably than married couples (except where permitted by the Equality Act)

Pregnancy and maternity - Pregnancy is the condition of being pregnant or expecting a baby. Maternity refers to the period after the birth, and is linked to maternity leave in the employment context. In the non-work context, protection against maternity discrimination is for 26 weeks after giving birth, and this includes treating a woman unfavourably because she is breastfeeding

Race - Refers to the protected characteristic of Race. It refers to a group of people defined by their race, colour, and nationality (including citizenship) ethnic or national origins

Religion and belief - Religion has the meaning usually given to it but belief includes religious and philosophical beliefs including lack of belief (e.g. Atheism). Generally, a belief should affect your life choices or the way you live for it to be included in the definition

Sex - A man or a woman

Sexual orientation - Whether a person's sexual attraction is towards their own sex, the opposite sex or to both sexes

http://www.dignityincare.org.uk/Dignity-Champions/Becoming_a_Dignity_Champion/

http://luna.smhsct.local/trust/campaigns/488-privacy-and-dignity?highlight=WyJkaWduaXR5IiwiJ2RpZ25pdHkiLCJyZXNwZWN0IiwicmVzcGVjdHMiLCJyZXNwZWN0ZnVsIiwicmVzcGVjdGVkIiwicmVzcGVjdGl2ZWx5IiwicmVzcGVjdGl2ZSIsInJlc3BlY3RpbmciLCIncmVzcGVjdCcuIl0=



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4.2.2 Role of Care Maker The first cohort of Care Makers was recruited in 2012. They are committed to supporting the frontline implementation of ‘Compassion in Practice’ (NHS England, 2012) and the 6Cs associated with that vision. Care Makers are ambassadors for the 6Cs, creating a unique link between national policy and strategy and the frontline. The aim is to capture the ‘spirit’ of London 2012, learning from the way Games Makers were recruited, trained and valued and instilling the spirit of energy and enthusiasm they created. http://www.nhsemployers.org/caremakers

Care Makers are ambassadors for the 6Cs (Care, Compassion, Commitment, Courage, Communication and Competence)

They inspire people – students, health care assistants, qualified staff and allied health professionals of all levels and disciplines

They practice excellent person centred care

They encourage others to emulate their best practice by embodying the essence of the 6Cs in everyday life at work

They have a part to play in helping transform the NHS and its culture

They are creative – they use different channels including social media to connect the hearts and minds of our sector, engage and inspire

They volunteer at events - visit universities, trusts, hospitals and others venues spreading the word about the Care Makers programme, Compassion in Practice and the 6Cs

They are diverse – by ensuring there are no boundaries to care within ethnicity, background, range of experiences and opinions

Care Makers will be required to attend Dignity and Respect Workshops bi-annually (see 8.0 Training). 4.3 Ongoing Promotion of Dignity and Respect Agenda 4.3.1 Strategic There will be an ongoing campaign of corporate dignity and respect messages which reinforce the Trusts commitment. This will be via the intranet, brochures, posters and face to face communication. The dignity and respect agenda will feature at key Trust events. 4.3.2 On the Ground The dignity and respect agenda will be facilitated by Dignity Champions and Care Makers working in partnership, underpinned by the Trusts Creative Strategy. The Dignity and Respect Steering Group will be responsible for addressing dignity and respect issues which go beyond individual units or departments. The aim of the group is to ensure that the Trust has effective systems and processes in place to fulfil its responsibility in regards to dignity and respect. 4.4 PLACE Audit In order to be embedded within the organisation, dignity and respect audits need to be meaningful to patients, carers, staff and the public within clinical settings. Dignity and respect is integral to PLACE audits. PLACE is the system for assessing the quality of the patient environment, replacing the old Patient Environment Action Team (PEAT) inspections. The assessments apply to hospitals, hospices and day treatment centres providing NHS funded care. It focuses

http://www.nhsemployers.org/caremakers



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entirely on the care environment and does not cover clinical care provision or how well staff are doing their job. Good environments matter. Every NHS patient should be cared for with compassion and dignity in a clean, safe environment. Where standards fall short, they should be able to draw it to the attention of managers and hold the service to account. PLACE assessments will provide motivation for improvement by providing a clear message, directly from patients, about how the environment or services might be enhanced. The assessments involve local people going into hospitals as part of teams to assess how the environment supports patient’s privacy and dignity, food, cleanliness and general building maintenance. The assessments take place every year, and results will be reported publicly to help drive improvements in the care environment. The results will show how hospitals are performing nationally and locally. Dignity and respect information derived from PLACE audits will feed into the dignity and respect component of the Trust Quality Dashboard.

5.0 Procedures connected to this Policy

There are no Standard Operating Procedures connected to this policy. 6.0 Links to Relevant Legislation

Human Rights Act 1998 The Human Rights Act 1998 came into effect on 2nd October 2000 and has the effect of incorporating the European Convention on Human Rights into English law. Under the Act, all public authorities in England and Wales have a responsibility to act in a way which does not breech the human rights of individuals. The Trust has an obligation to act in accordance with the Convention rights, and therefore its staff must understand human rights and take them into account in their day-to-day work. Mental Health Act 2007 The Mental Health Act 2007 Code of Practice (2015) sets out the guiding principles which underpin the administration of the Act. One of the principles states that patients, their families and carers should be treated with respect and dignity and listened to by professionals:

Practitioners performing functions under the Act should respect the rights and dignity of patients and their carers, while also ensuring their safety and that of others

People taking decisions under the Act must recognise and respect the diverse needs, values and circumstances of each patient, including their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation, and culture. There must be no unlawful discrimination

NHS and Community Care Act 1990 The integration of mental health social care responsibilities (s.31 Health Act 1999) introduced a broader application of the Act within the Trust. The Act states an assessment must be carried out for anyone who appears to need a community care service because, in the Trusts case, they are suffering from mental health problems and the assessment should take into account:

The wishes of the person being assessed



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Whether the person has any particular mental health needs

Whether the person has any particular health or housing needs

What sources of help the person has access to, such as carers, family or nearby friends, and their willingness to continue providing care

What needs these people who provide care may have. Whilst individual patients do not have absolute legal rights or entitlements to services, a person’s privacy and dignity must form part of the assessment process which leads to an understanding of an individual’s needs

6.1 Links to Relevant National Standards

CQC Regulation 10: Dignity and Respect The intention of this regulation is to make sure that people using the service are treated with respect and dignity at all times while they are receiving care and treatment. To meet this regulation, providers must make sure that they provide care and treatment in a way that ensures people's dignity and treats them with respect at all times. This includes making sure that people have privacy when they need and want it, treating them as equals and providing any support they might need to be autonomous, independent and involved in their local community. Providers must have due regard to the protected characteristics as defined in the Equality Act 2010.

Essence of Care benchmarks for Dignity and Respect (2010) Essence of Care has been refreshed and now contains 12 benchmarks, following a consultation exercise late in 2009. It aims to support localised quality improvement, by providing a set of established and refreshed benchmarks supporting front line care across care settings at a local level. Compassion in Practice (6Cs) Compassion in Practice is a three year vision and strategy for nursing, midwifery and care staff drawn up by Jane Cummings, the Chief Nursing Officer for England (CNO) at the NHS Commissioning Board, and Viv Bennett, Director of Nursing at the Department of Health. The 6Cs reinforce the enduring values and beliefs that underpin care wherever it takes place. It provides an easily understood and consistent way to explain our values as professionals and care staff and to hold ourselves to account for the care and services that we provide. NHS Friends and Family Test The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

6.2 Links to other Key Policies

Clinical Observation Policy The purpose of this policy is to make clear the standards expected of clinical staff for the observation and engagement of patients, and to provide them with direction and guidance for making decisions about observation levels including reviews, carrying out observations, correct completion of documentation and their training requirements. Being Open and Duty of Candour Policy The purpose of this policy is to explain the meaning of ‘Being Open’ and ‘Duty of Candour’ in practice by providing clear information to staff to enable them to have the



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confidence to communicate and act appropriately with patients, their families and carers when things go wrong. Interpretation and Translation Policy The purpose of this policy is to provide information for staff to enable them to support those who use our services to access interpreting and translation services and, through this, to reduce language, cultural and physical barriers to good communication. This policy sets out guidance to support communication with patients and carers who are non-English speakers, people for whom English is an additional language, people with hearing or visual impairment or who have learning disabilities. It sets out standards across the organisation to promote good practice and minimise risks that stem from communication barriers and it covers the use of face-to-face, telephone interpreting and written translation services in accordance with identified need.

6.3 References

NHS England (2012)Compassion in Practice

Department of Health (2006) Dignity in Care http://www.dignityincare.org.uk/

Department in Health (2010) Delivering Same Sex Accommodation

CQC (2012) Time to Listen: Dignity and nutrition

Essence of Care Benchmarking Standards (2011) Respect and Dignity

Our health, Our care, Our Say (2006)

Royal College of Nursing (2008) Dignity in the Heart of Everything We Do

http://www.dignityincare.org.uk/



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7.0 Roles and Responsibilities for this Policy

Title Role Key Responsibilities

Chief Executive Accountable - Ultimate responsibility for ensuring that all those who work within the Trust give the highest standard of care to service

users in relation to dignity and respect

Executive Director of Nursing AHPs and

Governance

Executive Lead

- Lead responsibility for the implementation of this policy

- Allocation of resources to support the implementation of this policy - Agree action plans to address issues relating to this policy

- Ensure that any serious concerns regarding the implementation of this policy are brought to the attention of the Trust Board

Dignity Champions Implementation

- Stand up and challenge disrespectful behaviour and have a zero tolerance of all forms of abuse

- Act as good role model by treating other people with respect, particularly those who are less able to stand up for themselves

- Speak up about dignity to improve the way that services are organised and delivered and ensure people feel able to complain without fear of retribution

- Influence and inform colleagues

- Listen to and understand the views and experiences of people and support them to express their needs - Treat people with the same respect you would want for yourself or a member of your family

- Treat each person as an individual by offering a personalised service - Engage with family members and carers as care partners

- Enable people to maintain the maximum possible level of independence, choice, control and quality of life, maintaining their

confidence and positive self-esteem - Act to alleviate people's loneliness and isolation

- Respect people’s right to privacy - Attend any workshops/training to promote practice

Group Director/ Group Manager/ Clinical

Director

Implementation

- Lead, promote and champion the dignity and respect agenda through integrating dignity and respect into governance and

service monitoring - Set clear principles for the organisation in relation to dignity and respect, ensuring that measurable standards are met

- Ensure that corporate support is made available to assist in the implementation of the privacy and dignity agenda - Ensure that the Trust Board is fully briefed regarding the dignity and respect activity within the organisation

- Ensure that the actions within / breaches against this policy are acknowledged within the annual quality account



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Service Managers/ Deputy Modern Matron/

Lead Nurse

Operational

- Implement the principles set out in this policy and lead by example - Ensure that individuals within the team understand their roles and responsibilities with regard to privacy, dignity and

respect

- Understand and implement specific privacy and dignity activity relevant to the service - Provide due attention and regard to ensure that gender specific facilities are available within mixed sex units

- Ensure patients and carers who have communication or language support needs have access to an interpreter in a timely manner and/or provided with information as appropriate

- Ensure a choice of appropriate foods, e.g. ethnic/religious choices, vegetarian/vegan and age appropriate - Ensure that service users have protected meal times. This would mean, no ward rounds, ward visits by relatives during

meal times, or service users taken off the ward for investigations, unless it is an emergency. In some circumstances

relatives will be allowed in during meal times, e.g. for Older People’s services, to assist with meals - Ensure that staff have the tools, resources and skills to promote and deliver services which uphold dignity and respect

- Address any local issues related to dignity and respect, sharing any learning with team members



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All Trust Staff Adherence

- Behave in a way that promotes openness and displays empathy towards others, ensuring that they do not inadvertently discriminate against any groups based on their race, disability, age, sex, gender reassignment, sexual orientation,

marriage and civil partnership, pregnancy, religion and belief as stipulated under the Equality Act 2010

- Promote the vision and values of the organisation through professional, personal appearance appropriate communication and non-discriminatory practice

- Promote the dignity of all people and be polite, helpful and respectful - Do not act in an aggressive or violent manner or act in a way that puts the safety of others at risk

- Listen carefully in order to understand and respond to patients’ wishes and choices - Ensure that they are easily recognisable and give their names and wear/show an identification badge

- Introduce themselves on initial contact with patients and carers including phone conversations, stating their names and

roles - Respect patients’ and carer’s right to privacy, especially if out with service user in community

- Promote and protect the individual rights of older people, children, young people and mothers with babies in all settings when they receive care and treatment in the Trust. This involves being cared for in a culturally sensitive environment and

ensuring privacy and confidentiality during their care

- Ensure that the patient is not caused any unnecessary distress by others on the ward or in clinical areas or by their carers or visitor

- Participate in any related training or service development initiatives identified by their manager - Adhere to the principles set out in this policy

- Comply with the Professional Code of Practice of their governing bodies e.g. Royal College of Psychiatrists, Nursing and Midwifery Council

- Uphold the duty of care and practice within the legislative framework. E.g. Human Rights Act (1998), Mental Capacity Act

(2005) - Disclose any non-compliance with the policy to their line manager and utilise the incident reporting system should there be

any breach to the principles highlighted within this policy



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8.0 Training

What aspect(s) of this policy will

require staff training?

Which staff groups require this

training?

Is this training covered in the Trust’s Mandatory and Risk

Management Training Needs Analysis document?

If no, how will the training be delivered?

Who will deliver the training?

How often will staff require training

Who will ensure and monitor that

staff have this training?

Dignity and Respect

Workshops

Dignity Champions and Care Makers

No, staff will receive training in relation to this policy where it

is identified in their individual

training needs analysis as part of their development for their

particular role and responsibilities

Internally Dignity and Respect Lead

Bi-Annually Dignity and Respect Lead

Dignity and

Respect Training

All Trust Staff Yes, Dignity and Respect is

covered in Trust Vision, Values, Goals, Objectives and Trust

Behaviours during Mandatory Training

Learning and

Development Team

Annually Workforce

Development Group

9.0 Equality Impact Assessment Black Country Partnership NHS Foundation Trust is committed to ensuring that the way we provide services and the way we recruit and treat staff reflects individual needs, promotes equality and does not discriminate unfairly against any particular individual or group. The Equality Impact Assessment for this policy has been completed and is readily available on the Intranet. If you require this in a different format e.g. larger print, Braille, different languages or audio tape, please contact the Equality & Diversity Team on Ext. 8067 or email [email protected] 10.0 Data Protection and Freedom of Information This statement reflects legal requirements incorporated within the Data Protection Act and Freedom of Information Act that apply to staff who work within the public sector. All staff have a responsibility to ensure that they do not disclose information about the Trust’s activities in respect of service users in its care to unauthorised individuals. This responsibility applies whether you are currently employed or after your employment ends and in certain aspects of your personal life e.g. use of social networking sites etc. The Trust seeks to ensure a high level of transparency in all its business activities but reserves the right not to disclose information where relevant legislation applies.



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11.0 Monitoring this Policy is working in Practice

What key elements will be monitored?

(measurable policy objectives)

Where described in policy?

How will they be monitored?

(method + sample size)

Who will undertake this

monitoring?

How Frequently?

Group/Committee that will receive and

review results

Group/Committee to ensure actions

are completed

Evidence this has

happened

Patient Led Assessment of the Environment (PLACE)

4.4 PLACE Audit PLACE audit Teams of local people co-ordinated

by Facilities

Manager

Annually Quality and Safety Steering Group and

Trust Board

Quality and Safety Steering Group

Minutes of meetings/

Completed

action plan signed off



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Appendix 1

Dignity Champion Registration Form

Name:

Email Address:

Service Area/Location:

Telephone Number:

Please tell us the role you undertake and the Division:

Please complete the following statement (please use extra sheet if required): I want to be a dignity champion because . . .

Please return completed forms to: Kath Lewis, Trust AHP Lead Delta House, Delta Point, Greets Green Road, West Bromwich, B70 9PL Telephone: 0121 612 8313 Email: [email protected]

‘IN MY SHOES’

PUT YOURSELF IN

MY SHOES

mailto:[email protected]



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Policy Details

* For more information on the consultation process, implementation plan, equality impact assessment,

or archiving arrangements, please contact Corporate Governance

Review and Amendment History

Version Date Details of Change

V2.0 Oct 2015 Full review of policy to incorporate Dignity Champion and Care Maker roles and new format

V1.0 Oct 2012 New Policy for BCPFT - was previously merged with Bullying and Harassment and sat in the HR Strand

Title of Policy Dignity and Respect Policy

Unique Identifier for this policy BCPFT-CLIN-POL-05

State if policy is New or Revised Revised

Previous Policy Title where applicable n/a

Policy Category Clinical, HR, H&S, Infection Control etc.

Clinical

Executive Director whose portfolio this policy comes under

Executive Director of Nursing, AHPs and Governance

Policy Lead/Author Job titles only

Allied Health Professional Lead

Committee/Group responsible for the approval of this policy

Professional Advisory Group

Month/year consultation process completed *

n/a

Month/year policy approved October 2015

Month/year policy ratified and issued October 2015

Next review date October 2018

Implementation Plan completed * Yes

Equality Impact Assessment completed * Yes

Previous version(s) archived * Yes

Disclosure status ‘B’ can be disclosed to patients and the public

Key Words for this policy

Creative Strategy, Privacy, Modesty, Dignity Champion, Patient-Led Assessment of the Care Environment, PLACE audit, Care maker, Dignity challenges, Protected characteristics, Dignity champion registration form

Documents

Dignity and Respect Policy - bcpft.nhs.uk