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8/14/2019 dimensions of OD.ppt
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What are Organizations?
DEFINED:
1) social entities
2) goal-directed 3) deliberately
structured andcoordinated activity
systems 4) linked to external
environment
CEO
VP Sales VP Production VP Finance
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Types of Organizations
Small / Large
Manufacturing /
Service Domestic /
Multinational
For-profit /Not-for-profit
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Dimensions of Organization
Design 1) Structural
Dimensionsdescribe the internalcharacteristics of anorganization
2) ContextualDimensions
everything thatshapes the structure ofthe organization
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Structural Dimensions
1) Formalization
2) Specialization
3) Hierarchy ofAuthority
4) Centralization
5) Professionalism 6) Personnel Ratios
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Structural Dimensions
1) Formalization:
- the amount of written
documentation in theorganization
- Include procedures,
job descriptions,
regulations, and policy
manuals
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Structural Dimensions
2) Specialization:
- the degree to which
organizational tasksare subdivided into
separate jobs
- Skilled trades often
exhibit a high degree
of specialization
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Structural Dimensions
3) Hierarchy of
Authority:
- describes who reportsto whom and the span
of control of each
manager
- The number of layers
of management: tall
vs. flat organizations
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Structural Dimensions
4) Centralization:
- refers to the
hierarchical level thathas authority to make
a decision
- Centralized decision
making (at top) gives
little discretion to
lower level employees
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Structural Dimensions
5) Professionalism:
- is the level of formal
education and trainingof employees
- accounting firms have a
high level of
professionalism
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Structural Dimensions
6) Personnel Ratios:
- refer to the
deployment of peopleto various functions
and departments
- Measures include
various ratios such as
administrative ratio
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Contextual Dimensions
1) Size
2) Organizational
Technology 3) Environment
4) Goals & Strategy
5) Culture
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Contextual Dimensions
1) Size:
- is the organizations
magnitude as reflectedin the number of
people in the
organization
- organization as a
social system
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Contextual Dimensions
2) Organizational
Technology
- is the nature of theproduction subsystem
that changes inputs to
outputs
- Includes assembly
lines, classrooms, oil
refineries, etc.
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Contextual Dimensions
3) Environment:
- includes all elements
outside the boundariesof the organization
- Includes customers,
suppliers, competitors,
government, etc.
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Contextual Dimensions
4) Goals & Strategy:
- define the purpose and
competitive techniquesthat set one
organization apart
from others
- Includes mission
statements and plans
of action
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Contextual Dimensions
5) Culture:
- is the underlying set of
key values, beliefs,understandings, and
norms shared by
employees
- May be observed in
stories, symbols,
ceremonies, etc.
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As environments become more
turbulent, organizations change From vertical to horizontal
structures
From routine tasks to
empowered tasks
From formal control to
shared information
From competitive to
collaborative strategy
From rigid to adaptive
control