dimensions of OD.ppt

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    What are Organizations?

    DEFINED:

    1) social entities

    2) goal-directed 3) deliberately

    structured andcoordinated activity

    systems 4) linked to external

    environment

    CEO

    VP Sales VP Production VP Finance

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    Types of Organizations

    Small / Large

    Manufacturing /

    Service Domestic /

    Multinational

    For-profit /Not-for-profit

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    Dimensions of Organization

    Design 1) Structural

    Dimensionsdescribe the internalcharacteristics of anorganization

    2) ContextualDimensions

    everything thatshapes the structure ofthe organization

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    Structural Dimensions

    1) Formalization

    2) Specialization

    3) Hierarchy ofAuthority

    4) Centralization

    5) Professionalism 6) Personnel Ratios

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    Structural Dimensions

    1) Formalization:

    - the amount of written

    documentation in theorganization

    - Include procedures,

    job descriptions,

    regulations, and policy

    manuals

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    Structural Dimensions

    2) Specialization:

    - the degree to which

    organizational tasksare subdivided into

    separate jobs

    - Skilled trades often

    exhibit a high degree

    of specialization

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    Structural Dimensions

    3) Hierarchy of

    Authority:

    - describes who reportsto whom and the span

    of control of each

    manager

    - The number of layers

    of management: tall

    vs. flat organizations

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    Structural Dimensions

    4) Centralization:

    - refers to the

    hierarchical level thathas authority to make

    a decision

    - Centralized decision

    making (at top) gives

    little discretion to

    lower level employees

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    Structural Dimensions

    5) Professionalism:

    - is the level of formal

    education and trainingof employees

    - accounting firms have a

    high level of

    professionalism

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    Structural Dimensions

    6) Personnel Ratios:

    - refer to the

    deployment of peopleto various functions

    and departments

    - Measures include

    various ratios such as

    administrative ratio

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    Contextual Dimensions

    1) Size

    2) Organizational

    Technology 3) Environment

    4) Goals & Strategy

    5) Culture

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    Contextual Dimensions

    1) Size:

    - is the organizations

    magnitude as reflectedin the number of

    people in the

    organization

    - organization as a

    social system

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    Contextual Dimensions

    2) Organizational

    Technology

    - is the nature of theproduction subsystem

    that changes inputs to

    outputs

    - Includes assembly

    lines, classrooms, oil

    refineries, etc.

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    Contextual Dimensions

    3) Environment:

    - includes all elements

    outside the boundariesof the organization

    - Includes customers,

    suppliers, competitors,

    government, etc.

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    Contextual Dimensions

    4) Goals & Strategy:

    - define the purpose and

    competitive techniquesthat set one

    organization apart

    from others

    - Includes mission

    statements and plans

    of action

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    Contextual Dimensions

    5) Culture:

    - is the underlying set of

    key values, beliefs,understandings, and

    norms shared by

    employees

    - May be observed in

    stories, symbols,

    ceremonies, etc.

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    As environments become more

    turbulent, organizations change From vertical to horizontal

    structures

    From routine tasks to

    empowered tasks

    From formal control to

    shared information

    From competitive to

    collaborative strategy

    From rigid to adaptive

    control