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Insight and perspective on our business, strategies and people | First Issue 2017 dimensions Employee Magazine Pedal power Also in this issue: - Keeping our communities safe - Embracing automation - Sharing our dreams for diversity and inclusion

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Page 1: dimensions - PPL Corporation · - Exceeding customer expectations - Fostering an exceptional workplace - Strengthening communities Thanks for your vote! For the second year in a row,

Insight and perspective on our business, strategies and people | First Issue 2017

dimensionsEm

ployee Magazine

Pedal powerAlso in this issue:

- Keeping our communities safe

- Embracing automation

- Sharing our dreams for diversity and inclusion

Page 2: dimensions - PPL Corporation · - Exceeding customer expectations - Fostering an exceptional workplace - Strengthening communities Thanks for your vote! For the second year in a row,

ppl dimensions2

dimensionsWeb & Print Editor - Corporate Communications Katie Neitz (610) 774-5409 | [email protected]

Providing insight, perspective and analysis of PPL news, strategies and people to engage employees and retirees, encourage dialogue and generate ideas that contribute to the corporation’s success.

Comments [email protected] www.pplweb.com

Printed on recycled paper and recyclable.©2017 by PPL CORPORATION

CONTENTCover story8 Pedal power Thanks to a PPL Foundation grant, a youth bicycling program will be able to get more kids on bikes.

Also in this issue:2 Around the company Get caught up on the latest PPL news from all of our businesses.

4 Happy to help others Three PPL employees who work to improve the communities around them.

6 Safety first PPL’s public safety programming aims to educate customers.

10 Building tomorrow’s infrastructure Smart grid switches, electronic reclosers and fault location equipment are boosting reliability across all of our regions.

14 Advancing a cleaner energy future By protecting birds, planting trees and researching renewables, PPL is working to improve the world around us.

18 Getting political Learn about the four political hot topics PPL’s Government Relations team is navigating today.

22 #IHaveADream PPL employees share their vision for equality and inclusion.

24 Retiree spotlight

25 Events calendar

26 In memoriam

28 From our customers

PPL Corporation

Delivering today for a brighter tomorrow: PPL Corporation released its 2016 Sustainability Report, which highlights the company’s ongoing initiatives to advance a sustainable energy future and ensure it can provide energy safely, reliably and affordably to its 10.5 million customers in the United States and United Kingdom. The report (which features PPL employees Jason and Tonya Harris and their daughter, Fiona, on the cover) presents a compre-hensive record of PPL’s operational, environmental and social sustainability performance. PPL’s sustainability strategy centers on seven core commit-ments. The report highlights how the PPL family of companies is putting these sustainability commitments into action, including: - Driving best-in-sector operational performance - Advancing a cleaner energy future - Building tomorrow’s energy infrastructure - Exceeding customer expectations - Fostering an exceptional workplace - Strengthening communities

Thanks for your vote! For the second year in a row, PPL has been recognized

by Forbes magazine as one of America’s Best Employers in 2017. Of the 500 large employers making the magazine’s annual list, PPL ranked number 172. The ranking was based on how likely employees were to recommend their company as a place of employment. The company also ranked 10th-highest of the 22 utility companies that made the list. This year’s ranking marks a significant improvement over last year, when the company ranked number 354 on the overall list and 15 out of 18 utilities.

PPL Electric Utilities

Sunny future: PPL Electric Utilities was chosen to receive a $3.3 million U.S. Department of Energy grant to support a unique pilot project to incorporate distributed energy installations into its electric grid. The company’s Keystone Solar Future Project aims to smoothly integrate increasing amounts of customer-owned generation into the existing delivery network in a way that maintains a high level of service and reliability for all customers. PPL will leverage existing smart grid technology, combined with new tools and software, to plan for, monitor and control distributed generation resources such as solar panels.

Around the company

Cover: Community Bike Works provides valuable life skills to students like Quasir Jones. A PPL Foundation grant is enabling the program to expand.

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New and improved: PPL Electric Utilities’ redesigned responsive website is getting good reviews from customers — but don’t take our word for it. A nationwide J.D. Power study of utility company websites recently ranked PPL Electric Utilities’ website in the top 10 for ease of use. The study ranked the sites of 73 electric, gas and/or water utilities, and was based on evaluations from more than 16,500 residential customers across the country. Just a year ago, PPL Electric Utilities ranked 41st in the annual survey, near the bottom of the third quartile, so this year’s showing indicates a strong, positive reaction to the new site.

Louisville Gas and Electric and Kentucky Utilities

Happy customers: In February, LG&E was named the top-ranking utility in the Midwest segment in the J.D. Power and Associates 2016 Gas Business Customer Satisfaction Study. The study, in its 12th year, includes 61 utility brands across the United States, each serving more than 25,000 natural gas business customers. Between LG&E and KU, the utilities were the top-ranked utility in the Midwest in all four J.D. Power studies this past year. These include KU’s top ranking in J.D. Power’s 2016 Electric Utility Residential Customer Satisfaction Survey and LG&E’s top ranking in J.D. Power’s 2016 Gas Utility Residential Customer Satisfaction Study, 2016 Electric Business Study and 2016 Gas Business Customer Satisfaction Study.

Battery storage: LG&E and KU’s new Energy Storage Research and Demonstration site at E.W. Brown Station became fully operational on Jan. 31. The site, in collaboration with the Electric Power Research Institute, allows LG&E and KU’s Research and Development team to develop, test and evaluate the potential benefits of energy storage and battery technologies. Energy storage can improve the way a utility generates, delivers and consumes electricity.

It can help in an emergency during power outages after a storm or times of peak demand, and also help improve power quality and reliability.

Western Power Distribution

Electric avenue: There is no sign of deceleration in the United Kingdom’s electric vehicle market. At the end of 2015, there were about 50,000 electric vehicles on the roads in the United Kingdom. Forecasts suggest that by 2020, the number of battery-powered

electric vehicles and plug-in hybrid electric vehicles will grow to one million. That’s why WPD launched Electric Nation. The two-year initiative will enable the energy provider to better understand the effects of home charging electric vehicles. By monitoring how different battery sizes that charge at different speeds impact its network, the utility can anticipate any challenges and make adjustments proactively. The first phase of the trial, which began in late 2016,

involves recruiting between 500 and 700 people who are buying or leasing a new electric vehicle. Each participant receives a free smart charger installed at their home property to charge their vehicle. The findings of the trial will help electricity networks manage the effect of the additional load caused by charging electric vehicles on the local electricity network.

Bright honor: WPD received a Clean Energy Award for its four-year SoLa Bristol project, which studied the technical constraints network operators have to manage as increasing numbers of solar cells are connected to the network. Funded by the Ofgem Low Carbon Fund, the program involved 26 houses, five schools and an office building in Bristol. All were fitted with solar panels and a direct current lighting system, which was powered by storage batteries. Battery storage units were also linked to the panels and connected to WPD’s network.

KATIE NEITZ

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Happy to help othersVolunteering is part of the PPL culture. Here are three employees who are making a difference in their communities.

Volu

ntee

rs

There’s no doubt, technology can make your life easier. Using a tablet or smart-phone, you can stay up to date on news, get directions, pay your bills and keep in touch with friends. Technology can open up the world to you, especially if you have a disability.

Western Power Distribution’s Lee Harris appreciates this. The PowerOn Fusion Support team member, who is visually impaired and uses a guide dog, volunteers about five hours a week with the Royal National Institute of Blind People (RNIB) to help other blind or partially sighted people locate and explore the accessibility functions on their smart phones and tablets.

RNIB recruits volunteers who have digital skills and can offer Android and iOS support via group workshops and one-on-one consultations. During his telephone or home-visit support sessions, Harris talks to people about the benefits

of getting online and helps them set up their devices with various accessibility features, like screen magnification and voice commands, to make them more suitable for their needs.

“Being able to share my knowledge is such a rewarding thing to do, which I hope will help blind or partially sighted people make the most of their smart devices,” Harris said.

In addition to his personal involvement with RNIB, Harris has been successful in recruiting other WPD employees to volunteer with the organization. In September, Harris hosted a volunteer recruitment event and helped the charity sign up 14 new volunteers from WPD.

TRACY CARR

Lee Harris: Connecting the visually impaired

Lee Harris and his guide dog, Ed

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Dana Ferber: Inspiring future engineers

When Dana Ferber graduated college in 1986 with a degree in mechanical engineering, female engineers were an anomaly. Her graduating class consisted of 25 engineers — only two were women. “I remember early in my career spending time at power plants,” she says. “Contractors would see me and looked stunned — like they had never seen a young woman walking through before. I was the odd person out.”

Today, more than 20 years later, engineering still is a male-dominated field. But Ferber is doing her part to change that. The PPL Electric Utilities regional operations director in Lancaster, Pennsylvania, actively works in her community to promote science, technology, engineering and

mathematical (STEM) careers and mentor young women who might be interested in pursuing those fields.

Four years ago, she became involved in a mentorship program through the Lancaster Chamber of Commerce. Ferber and other professional women are matched with a student, whom they meet with monthly to share wisdom and teach skills that will lay the foundation for successful intern-ships and careers. Ferber also helps her students make connections with

professionals from various businesses and arranges job-shadowing experi-ences for them.

In addition to her role as a one-on-one mentor, Ferber is also active with a program called STEM Sisters, which gives younger students the opportu-nity to meet and interact with under-graduate and professional women to promote science and math-related careers.

“It’s very rewarding to know that I’m helping to mold these young women and help introduce them to fields that they may not have considered before,” says Ferber, who is a mother of three daughters. “The world is in these women’s hands. It’s what they decide to make of it. That’s the driving force I try to instill. I want to make sure that they realize they can set a goal and move forward and do what they want.”

KATIE NEITZ

Growing up with a father who was a firefighter, Justin McQueary knew his way around a firehouse as a kid.

It seemed natural, then, for McQueary, an operator at Louisville Gas and Electric and Kentucky Utilities’ Trimble County Generating Station in Kentucky, to follow in his father’s footsteps. Now a captain and volunteer firefighter with Milton Fire and Rescue, he not only helps fight structure fires, but also completes lesser-known tasks such as maintaining equipment so it’s in working order.

He spends approximately 20 to 40 hours per month training, attending meetings, fundraising, performing maintenance and, of course, responding to calls. His regular volunteerism earns him a spot as a participant in Dollars for Doers —

Justin McQueary: Coming to his neighbors’ rescuea program at LG&E and KU that donates $100 to eligible nonprofit organizations when employees volunteer at least 50 hours annually.

For McQueary, the extra donation is just icing on the cake. “I volunteer because I love giving back to the community,” he said. “I also enjoy being able to lead and teach others about my passion.”

“Although we’re a small department — making around 250 calls a year and having 16 members, including my wife who is president, secretary and treasurer — I am very proud of what we accom-plish,” McQueary said. “Each year we keep improving and finding better ways to serve the community we love.”

LAUREN SHEMWELL

Justin McQueary

Dana Ferber

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Safety firstPPL takes its commitment into the communities it serves.

PPL employees live and breathe safety. It’s not just part of our corporate values and departmental goals, it’s ingrained in our culture. It’s a guiding force that ensures we take the time to think and act in the best possible manner so that we go home healthy and happy. But our commitment to safety extends far beyond our worksites and office spaces. It’s something that extends out and into our communities.

All of PPL’s business lines are actively involved in efforts to increase public awareness about staying safe around our facilities and power lines. Here are a few of our recent efforts to get the word out.

Dramatic lessons

PPL Electric Utilities is expanding its Live Line Electrical Safety Exhibit, a travelling road-show demonstration that makes people think twice about getting near an electrical line.

Hundreds of people, including firefighters, police officers and contractors throughout the company’s service territory gathered to watch as trained PPL Electric Utilities staff wearing protective gear recreated the spark, flames, smoke and cracking that occurs when ladders, gloves, shovels and other tools come into contact with the wires. The exhibit also showed the hazards of digging into the ground without first calling 811 and illustrated the danger of power lines.

The exhibit, which is a scaled-down 7,200-volt electrical distribution grid,

generated raised eyebrows and slacked-jawed reactions from the audience. Its 2016 debut was so successful, PPL Electric Utilities is doubling the number of public demonstrations it runs in 2017.

The exhibit isn’t the only program PPL Electric Utilities is using to get out its safety message to the public. The company is also taking it directly into schools with theatrical performances that teach electrical safety lessons youngsters will remember for a lifetime and share with family and friends. PPL Electric Utilities is expanding the program in 2017 to extend the number of schools it reaches by 50 percent. The company has a goal of reaching 100,000 students over a five-year period.

“Making the public aware of the dangers of electricity and educating them on ways to stay safe is one of the most critical things we do as a utility,” said Paul Ward, director of the Technical Development & Improvement group. “And these two programs have become crucial components of driving home that message and reaching every corner of our service territory.”

Powerful demonstrations

While electricity and natural gas make our lives comfortable and are safe if used properly, they are extremely powerful and can be dangerous when people are careless or don’t pay attention. To ensure residents play it safe around energy, Louisville Gas and Electric and Kentucky Utilities offer safety and educational outreach. This includes free

presentations to first responders and area residents. During the sessions, employees use the Mini-City Safety Demonstration, a table-top display of a small-scale town that enables LG&E and KU trained safety professionals to simulate different scenarios, then give instructions on how stay safe in each instance. The demonstration is used during safety sessions with fire stations across the state and available for community events throughout the service territories. The display is a regular feature at the Louisville Zoo’s Earth Day Celebration, which is held each April and sponsored by LG&E and KU.

PPL’s Live Line Electrical Safety Exhibit is performing twice as many demonstrations in 2017.

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In addition to sharing its Mini-City, LG&E and KU have several other public safety initiatives that run throughout the year. The company offers a high-voltage demonstration — available via online video or with a live, in-person demonstration — to educate the public about the danger of electric lines. Specialized training on natural gas and electrical safety for fire and other emergency responders is also available to professionals throughout the LG&E and KU’s service territories.

Important messaging

Unfortunately, every year across the United Kingdom, about 20 people are

killed and hundreds more are injured as a result of coming into contact with overhead lines and underground cables. This prompted Western Power Distribution to start a public safety campaign in 2015 to educate landowners about the risks of working near electrical equipment.

The program, called Think Safe, Act Safe, will launch again this July to encourage people to be aware of their surroundings when doing outside work.

“There is no higher priority at WPD than the safety of our staff, contractors and the public who could be affected by our equipment or our work,” said Lee Wallace,

WPD’s safety and training manager. “We want to remind people of the dangers that surround them – to always look up and look out for overhead lines and to dial before you dig if you are excavating near underground cables and you need our advice.”

The safety message, which is distributed via a series of media stories, download-able posters, brochures and social media messages, also extends to anyone engaged in outdoor activities like fishing, kite flying and camping.

PAT LESTER, NATASHA COLLINS, TRACY CARR

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Than

ks, P

PL!

Pedal powerA PPL grant enables a community program to expand and reach more at-risk kids.

A bicycle might appear to be just a basic mode of transportation. But for the kids who participate in Community Bike Works’ Earn a Bike program, a two- wheeler is so much more than a way to get around town. It’s a tool that unlocks valuable life skills and lessons.

Founded in Allentown in 1995, Commu-nity Bike Works is a nonprofit organiza-tion that works to enhance kids’ lives through the fixing and riding of bicycles. Its flagship program, Earn a Bike, provides 9 to 18 year olds with a free second-hand bike. Over the course of 12 weeks, students work after school with Community Bike Works staff to repair and refurbish their bikes. While kids learn how to fix a flat and replace brakes, they’re also learning how to communicate, work as a team and persevere through challenges.

After completing the 12-week session, participants not only get to keep their bike, but they also get a free helmet. Over its 21-year history, the program has provided 4,000 kids with bikes.

The program has been so successful, organizers have expanded it to also include an Earn a Book program (to encourage reading), Earn a Bike Junior (providing 7 and 8 year olds an opportu-nity to learn about bikes), weekend group rides and even opportunities to race at the Valley Preferred Cycling Center (a nationally renowned bike racing facility).

A notable aspect of the program is that kids who earn the bike often keep coming back. Community Bike Works isn’t just a ticket to a free bike: It’s a safe haven.

“Kids tell us how much it means to them to have a place to go after school,” said

Community Bike Works director Kim Schaffer. “Lots of kids talk about Community Bike Works as their second home or second family. Our goal is to create a welcoming environment where they can try things and make mistakes, and we work through things together in a safe and comfortable environment.”

Prior to 2016, Community Bike Works had one location: Madison Street in center city Allentown. Schaffer wanted to be able to reach more kids, especially those who she felt had a particular need for the programming. “East Allentown is a neighborhood where the poverty and unemployment levels are higher than average,” she said. “There aren’t as many services there as there are in other parts of the city. We saw a need there.”

So in July 2016, Community Bike Works entered into a partnership with Mosser

86% 79%

380 Students participated

in Earn a Bike and Earn a Bike Junior

in 2015-16.

15,200 Number of hours students spent with mentors in 2015-16.

Percentage of participants whose families are at or below half of the area’s median income.

7,500 Number of visits students made to Community Bike Works in 2015-16.

Percentage of students who earned

their bikes in 2015-16.

62% Percentage of

participants who live in single-parent

households.

By The Numbers

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Want to help?

Community Bike Works offers several ways to get involved.

• Be a mentor. Volunteers are needed in the downtown and east Allentown locations for Earn a Bike, Earn a Book and after-school drop-in sessions. No experience necessary. Email [email protected]

• Join the bike team. If you can attend a Saturday morning bike ride or help with bike collections, email [email protected]

• Donate a bike. If you have a bike you no longer use, Community Bike Works would love it. There is a particular need for 20” BMX bikes. Call 610-434-1140 to arrange a drop-off.

first issue 2017 9

Village Family Center, a social service agency on Allentown’s east side, which now provides the nonprofit facility space.

In addition to that, Schaffer applied for and received a major grant from the PPL Foundation. In November 2016, the PPL Foundation awarded more than a half million dollars to support 14 organiza-tions that work to empower the commu-nities they serve. Community Bike Works

received $25,000, money that is now enabling Schaffer to develop the program’s east-side branch.

“We feel very fortunate to have received a major gift from PPL,” Schaffer said. “PPL has been a great community partner to Community Bike Works for many years, but this takes it to the next level and enables us to serve kids who we couldn’t otherwise reach.”

Carlos Tirado participated in Community Bike Works when he was a freshman at Allen High School. He had a two-mile walk to school, and biking seemed like a great alternative. But Community Bike Works ended up giving him more than just a faster way to school. “I had great mentors there,” he says. “They gave me advice on navigating high school and staying out of trouble. It was so reward-ing to build something with my own two

hands. I learned to work toward a goal and achieve it.”

The skills Tirado learned via Community Bike Works stayed with him. After graduating high school, he went to Lehigh Career and Technical Institute and then Pennsylvania State University. He ended up spending a year working at PPL Electric Utilities as a distribution standards engineer. Today, he’s pursuing a law degree at Temple University while also serving on the board of Community Bike Works.

“I’d encourage any PPL employees to get involved in Community Bike Works,” Tirado said. “You could donate a bike or volunteer to work with the students. It’s a great opportunity to serve the community you work for.”

KATIE NEITZ

Community Bike Works Director Kim Schaffer and Corporate Relations Senior Manager Lissette Santana assist Nasir Jones with his bicycle repairs.

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Inno

vatio

n

PPL Electric Utilities’ investment in smart grid devices earns customer and industry praise

Innovative. Cutting-edge. Ahead of the pack. And, most importantly, customer-focused.

That’s PPL Electric Utilities’ distribution automation system — the “smart grid” that’s capable of automatically rerouting power and bringing customers back into service within minutes of the start of an outage.

PPL Electric Utilities is the only large utility in the country with a centralized automated restoration system in place on all of its distribution circuits. That distinction is earning PPL national notice, including a recent award from an industry group.

More importantly, it’s making a real difference in keeping the lights on for customers. And with more smart grid switches being installed this year, the full contribution of the smart grid is yet to come.

“We’re proud to be technological leaders, but what really counts is the positive

impact on reliability for our customers,” said Dave Bonenberger, vice president-Distribution Operations.

The smart grid system also provides system operators with information they can use to manually reroute power if

needed or to direct crews more efficiently to the exact location of the damage.

“The smart grid doesn’t replace field crews or system operators,” Bonenberger said. “It complements and supports the important work they do.”

Smart grid by the numbers

On the distribution network, the automated restoration system

operated 120 times in 2016, substantially reducing outage durations and preventing more than 100,000 outages for customers.

It also contributed to major improvements in SAIDI — a measure of the average number of minutes customers lose power during the year. PPL Electric Utilities closed out 2016 with a new SAIDI record of 71.34 minutes, beating the old record of 76 set in 2015.

PPL Electric Utilities’ SAIDI performance, like its overall reliability performance, ranks in the first quartile — that is, the top 25 percent — of U.S. utilities. Reliability is one of four areas where the utility is targeting first-quartile results, with the others being safety, customer satisfaction and operations and maintenance spending.

“Reliability is the biggest driver of customer satisfaction,” said Steve Gelatko, director-Distribution Asset Planning. “Customers depend on electricity for many uses, and if they lose service, they want it back quickly. The smart grid is a groundbreaking tool that can cut outages from hours to

A truck hits a utility pole. This trips a circuit breaker, knocking out power to a neighborhood.

How it works Here’s how the system helps customers, using a typical outage as an example:

Building tomorrow’s infrastructure

The smart grid instantly detects the outage, throws switches to isolate the damaged area from the rest of the circuit, and reroutes power to restore service to many customers in minutes. Often, one-half to three-quarters of affected customers can be auto-matically restored (though every outage is different).

A work crew then responds to install a new pole, turning the lights back on for those customers who couldn’t be restored automatically because they were closest to the damage.

} }

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minutes — and keep customers’ opinions of our company positive.”

In addition to supporting customer satisfaction, PPL Electric Utilities’ smart grid is also earning the company recognition on a national stage.

Earlier this year, the automated restoration project was chosen as a winner in the Distribution category of the Southeast Electric Exchange’s (SEE) annual Industry Excellence Awards. Company representatives will give a presentation on the project at SEE’s meeting in June.

Looking ahead

PPL Electric Utilities is targeting even stronger reliability results in 2017, since the automated restoration system was not fully operational in all areas for all 12 months of last year. The utility entered 2017 with about 4,400 smart grid switches on duty throughout its service area. Another 450 smart switches will be installed by the end of May to further improve the company’s ability to respond to outages.

Of course, cutting-edge technology isn’t the only way PPL Electric Utilities is continuing to improve reliability. The company keeps a behind-the-scenes

focus on understanding the root causes of outages and preventing them in the future.

PPL Electric Utilities continues an active tree-trimming and clearing program, since trees are the biggest cause of storm-related outages. And it continues to replace older equipment, build new lines and substations where needed, and install animal guards.

“The smart grid is just one of many tools we use to approach our most important task — providing safe, reliable, affordable electricity to our customers,” Bonenberger said.

KURT BLUMENAU

Kim Gaunter, Steve Gelatko and Jim Liero (left to right) are part of the team that brought smart grid to PPL.

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Western Power Distribution is introducing new fault location equipment, which will enable teams to locate transient cable faults before they become permanent.

“This service will enable collection and analysis of low-voltage network data,” said Phil Swift, WPD operations director. “Following a transient fault or where local teams have a known problem circuit, the equipment can detect and analyze further transient issues, restoring supplies and reporting the event to the relevant team to investigate and action when appropriate.”

Training has begun to enable staff to use the equipment and to understand its benefits.

Kelvatek — WPD’s partner in the initiative — will be able to remotely analyze faults and the fault characteristics via the new equipment. Its assessment will be sent to WPD’s control rooms or to area teams, depending on the nature of the fault and the required service.

“Taking a proactive approach to transient faults in this way helps us to manage customer interruptions and reduce minutes lost, in line with our business plan commitments, which are designed to provide safe and reliable service and exceptional levels of customer service,” Swift said.

TRACY CARR

Remote fault finding

Taking a proactive approach to transient faults in this way helps us to manage customer interruption and reduce minutes lost, in line with our business plan commitments, which are designed to provide safe and reliable service and exceptional levels of customer service. Phil Swift, WPD operations director

Bristol Team Manager Dave Simons (far left) and Technician Craig Bond (far right) learn about new fault-detection equipment from a Kelvatek trainer.

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Automated controls im-prove reliability

Louisville Gas and Electric Company and Kentucky Utilities Company have requested approval from the Kentucky Public Service Commission to install more automated restoration equipment on a portion of the company’s distribution lines.

LG&E and KU currently operate about 300 electronic reclosers (circuit breakers that can automatically close the breaker after it’s been opened due to a fault) within the utilities’ system. The project would include installing more than 1,400 additional reclosers, as well as a Distribution Management System (DMS) and Distribution SCADA, over the next six years.

The $112 million project will improve system reliability and enhance the ability to monitor and control the distribution system and reduce the length of outages.

“For customers, this technology will provide the ability to have fewer outages and faster restoration times,” said Chase Mills, group leader, Electric Reliability. “Intelligent control of distribution line equipment can provide real-time information from the distribution system and allow for remote control and automation of that equipment. All of that translates into a faster response from the company and a better experience for our customers.”

When a power outage strikes, the new controls can immediately detect when it occurs, then communicate with LG&E and KU’s system to help identify its location. Having this instant information allows the company to immediately reroute power around the impacted area when possible, restoring service to as many customers as possible. This improves service restoration and limits the number of customers affected by an outage.

The company recently launched a new animated video explaining the benefits of this technology. The video is available at lge-ku.com.

LIZ PRATT

LG&E and KU’s Terry Garrison, line or service supervisor A, and Brian Smith, line technician A, install reclosers along a distribution line in Midway, Ky.

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Envi

ronm

ent

Advancing a cleaner energy futurePPL recognizes the importance of protecting wildlife, supporting urban forests and promoting clean energy. Here’s a look at some of our recent efforts to improve the world around us.

Providing birds a safe home

On a mid-February day at Beltzville Lake in Carbon County, Pennsylvania, only the calendar proclaimed it was still winter. The nearly iceless emerald water shimmered under a bright, warm sun. The sound of a lone boat motor competed with the honks of Canadian geese and songbirds.

And about 100 yards from the water’s edge, a raptor restoration mission was underway with the help of PPL Electric Utilities volunteers and equipment. In short order, a new 50-foot-tall wooden utility pole, topped by a wooden nesting platform, was anchored in the earth.

The nesting place, meant for fish-eating osprey, was one of several installed in PPL Electric Utilities’ service area in late 2016 and early 2017. Working with the Pennsylvania Game Commission and others, PPL Electric Utilities has been helping restore osprey populations in the state for about 20 years. The Beltzville project and several others were done in conjunction with a local Eagle Scout candidate, who built the pole-top platforms.

“By the late 1970s, the osprey was nearly extinct because of pesticides like DDT,” said Jeff Luzenski, an environmental professional with PPL Electric Utilities

who has been involved in efforts to help osprey and other raptors, like peregrine falcons. “When we were approached to help with the Eagle Scout project, there was no hesitation. Caring for the environment has always been part of who we are. It’s the right thing to do, and it will help ensure these magnificent birds are around for future generations to enjoy.”

Helping Pennsylvania’s osprey population continue its rebound is just one way PPL Electric Utilities works for a better planet.

The company recycles old wooden utility poles, keeping 2,000 tons of waste out of landfills. By 2025, the company estimates all of its bucket trucks will have battery-

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Taking Earth Day to the next level

In Kentucky, Louisville Gas & Electric and Kentucky Utilities sponsored many events and activities to celebrate “Earth Month” in the Bluegrass State.

Festivities kicked off with Party for the Planet: a month-long celebration at the Louisville Zoo sponsored by LG&E and KU. Throughout April, zoo visitors enjoyed discounted admission and free parking on select days along with weekend activities and dynamic displays by Eco-Partners to help everyone learn how they can do their part to help our planet. The event included Trashformation: A Trash to Treasure Art Contest, in which area students submitted works of art reflecting a “reduce, reuse, recycle” theme and musical instruments all made from recycled materials.

Across LG&E and KU’s service territories, the utilities hosted tree seedling giveaways at local business offices, a tradition that started more than 25 years ago. This year, a total of about 5,000 seedlings were distributed at four different locations. The company also distributes seedlings as part of the annual Reforest the Bluegrass event in Lexington, which helps expand Lexington’s urban forest and protect local waterways by planting native trees. It also has seedling giveaways at the Party for the Planet Arbor Day Celebration at the Lexington Arboretum, State Botanical Garden of Kentucky – an “eco-extravaganza” filled with special activities focused on environmental topics.

To further enhance and beautify its local landscape, LG&E and KU led its seventh-annual Plant for the Planet grant program. The program, which is modeled after the United Nations Environment Program’s Plant for the Planet: Billion Tree Campaign, is designed to encourage nonprofit organizations and local government agencies with a record of successful tree planting to continue their efforts. The company offers one-year grants of $500 to $5,000 for urban, suburban or rural projects in forests and parks and along parkways or roadways. Since it began in 2010, the program has been responsible for the planting of more than 41,000 trees throughout the service territories with more added each year. Last year, 1,400 trees were planted, and this year, 17 different agencies and organizations are being awarded funds.

At the seedling giveaways and planting events, employees hand out Right Tree, Right Place brochures that give planting suggestions and tips for avoiding power line interference.

NATASHA COLLINS

operated lifts. That eliminates the truck having to keep its engine running to provide power to operate the bucket. More hybrid electric vehicles are also joining the company fleet. The company is also exploring ways to integrate more solar generation into the grid.

“Being part of the communities we serve also means helping to protect and enhance those places,” said Mike Hasel, manager-Environmental Compliance. “We’re incredibly proud of our employees who volunteer their time and talent.”

JOE NIXON

PPL employees volunteered their time to install an osprey nesting platform at Beltzville Lake, Pa.

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Envi

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Investigating renewables

Western Power Distribution is planning for the future. And a low-carbon future is the goal.

To move in that direction, WPD is leading an industrial-scale battery storage project in the town of Somerset. Working in partnership with British Solar Renewables and the National Solar Center, WPD aims to demonstrate the technical and commercial feasibility of linking a major storage facility with a solar park and the electricity network.

“One of the challenges facing the renewables sector is storing the energy generated so that it’s then available when needed,” said Jenny Woodruff, WPD innovation and low-carbon network engineer. “As an industry, we need to explore secure and reliable solutions that are commercially feasible that can ultimately lead to improved access to the grid.

“A prime consideration of any solutions put forward is that they are done so with minimal cost to customers. Once we have secured an economical way of doing this, it will have the potential to be

of huge benefit for network operators and the domestic renewable industry.”

The battery-energy storage system, the first of its kind in the U.K., will be embedded at the Copley Wood 1.5 megawatt solar park and connected to WPD’s 11kV network. The arrival of the huge shipping container housing the storage battery certainly drew attention from customs officers when it arrived at Southampton Docks from China. Due to its high transport hazard rating, a special driver was required to bring the battery from the port to its Somerset destination.

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“The battery contains some exotic chemicals, which require extra precautions during transport, but these lithium iron phosphate units have improved chemical and thermal stability, making them intrinsically safer to operate than other rechargeable battery types,” Woodruff said.

Risks are lowered further by having automatic fire detection and extinguish-ing systems built in.

Now that the battery is connected to the electricity network with the necessary remote communications in place, the

next phase will involve a variety of tests to monitor how efficiently the battery operates – specifically, if its shelf life is reduced and therefore its value, and to what degree batteries have an impact on power quality. The plan is to operate the battery until December, which will provide WPD with a full year of data and will enable it to capture any impact of seasonal variations.

Another key outcome will be assessing the financial case for installing batteries at solar parks and the various ways this could be managed. Current consider-ations include network operators

purchasing and installing batteries themselves or contracting this out to a third party.

“It is fair to say this is unchartered territory for us and the industry,” Wood-ruff said. “We should not underestimate the outputs from this project as they could play a significant role in the industry. If successful, it has the potential to improve connections to the grid without the need for public or govern-ment subsidy as the U.K. moves toward a low-carbon future.”

TRACY CARR

Distribution Manager Christian Hjelm (left) is working with James Parrott of British Solar Renewables to link a storage facility with a solar park and the electricity network.

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Getting politicalPPL’s Government Relations team gives insight on the major issues impacting our company.

You might have heard the news: There is a new leader in the White House.

Despite the change — and the commotion that has surrounded this change — it’s business as usual for PPL’s Government Relations team. They are continuing their work to ensure that our U.S. business lines have a voice in Washington.

Thanks to the longstanding relationships they have on Capitol Hill and the strong reputation of the company, a new administration does not alter their course or disrupt how they work. Their priority today is the same as it was a year ago when a different person sat in the Oval Office: Develop strategies and influence policies that will best serve PPL’s stakeholders.

“Although the 2016 election was talked about as a ‘change election,’ the majority of the members of Congress were reelected,” said David Arthur, vice president of Federal Government Affairs. “There are still a lot of familiar faces on Capitol Hill, and we have long-term relationships with key policymakers and committee members with a lot of institutional knowledge who can help us achieve our goals.”

The hurdle that Arthur and the rest of the PPL Government Relations team sometimes face, he says, is that politicians are often focused on short-term projects, ones that would come into play before their next election, which

could be two to six years away.

“Our horizon spans multiple election cycles — that’s how long our projects might take,” he said. “It can be a challenge to enact corporate policy in an environment where short-term policy wins. But we work to make them understand what is best for

our stakeholders in the long run, including our customers who are their constituents.”

While Arthur works in Washington, representing PPL at the federal level, he is part of a team of professionals that include members who work at the state level to represent PPL’s interests with legislators in Kentucky and Pennsylvania. “Together, we devise and implement strategies that advance PPL’s business objectives while also navigating changing tides in a shifting political landscape,” said Christine Martin, Public Affairs vice president, who oversees the department’s work at the corporate level.

Here, Martin, Arthur and David Freibert, vice president of External Affairs in Kentucky, share insight on four political hot topics that could impact the utility industry in the coming months and years.

Tax reform

This issue has generated a lot of media buzz. That’s partially because it’s been 31 years since the last major federal tax reform, which was passed during the Reagan administration. It’s also because the tax system is widely viewed as complex, and changing it requires

tackling some big issues. While many people support making the tax system simpler and more efficient, it’s unclear at this time if Congress and the Trump administration will come to an agreement by August, which has been reported to be Trump’s goal.

Despite the uncertainty surrounding tax reform and how the political debate will play out over the next few months, PPL’s Government Relations team is focused on how this change could impact the company and, ultimately, our customers.

“As a company and as an industry, we support a tax code that lowers the corporate tax rate to make us more globally competitive,” Arthur said.

However, one aspect of tax reform that PPL and others in the industry are particularly focused on is utilities’ ability

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We have a practice of being credible, forthright and continuously and appropriately engaged with our state policymakers and regulators. Christine Martin, Public Affairs vice president

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to deduct interest from taxable income. This is important because infrastructure projects that are necessary to improve reliability and protect the grid are expensive — PPL invested $3 billion in infrastructure improvements in 2016 alone. Utility companies, like PPL, borrow heavily to finance these infrastructure improvements.

If the deduction is eliminated, it would create additional costs that would ultimately impact customers’ utility bills — not just in Pennsylvania and Kentucky, but across the nation. Which is why Arthur’s job doesn’t only entail represent-ing PPL with lawmakers, but also involves working closely with the trade group Edison Electric Institute to ensure lawmakers understand the potential positive and negative impacts reform could have for our industry.

PPL, however, isn’t exactly the same as its industry peers. We are different in that we operate utilities in the United Kingdom. This international component to our business creates a potential ripple since, during the campaign, Trump proposed taxing companies that earn income overseas. Martin said that PPL’s business structure makes us unique — “we aren’t just earning cash overseas; we have infrastructure there, we are investing there” — which is an important distinction. It’s critical that this is communicated to lawmakers to ensure they take this into account when drafting any tax-reform legislation that could affect PPL.

Infrastructure

Although there are differences between Republicans and Democrats, they do have something in common: a shared interest in improving the country’s infrastructure. This is a goal that PPL shares, too. (continued on page 20)

PPL’s political players

Christine Martin, Public Affairs vice president

Why politics? “I always knew that I wanted to work in or around government. My background was initially focused on international policy. Upon completing graduate studies, I began working in state government, and I liked that I could see the results of state and domestic policies in a quick and impactful way.”

Best part of her day? “I enjoy working in an industry that is dynamic and that continues to evolve and change. I have the advantage of working on federal issues with Dave Arthur as well as state issues with Nikki Jones, who is the senior manager of State Government Affairs in Pennsylvania.”

Biggest challenge? “At the federal level, there is a higher level of uncertainty because we are dealing with a new administration — the agenda isn’t fully devel-oped and the administration has a different style. We’re seeing this new political atmosphere at the state level, as well, which challenges our team to make sure that we are developing the right relationships and staying on top of emerging issues.”

David Arthur, Federal Government Affairs vice president

Why politics? “I studied environmental studies, philosophy, economics and politics, and I have always been interested in the intersection of policy and politics. I always envisioned myself working in Washington and being involved in some way with politics.”

Best part of his job? “Finding that sweet spot between what our objectives are and what the objectives of the policymakers are. When you find that overlap, you develop good policies.”

Biggest challenge? “It is not always easy to communicate with policymakers who think in the short term – their next election – whereas our investments are in projects that are long-term.”

David Freibert, vice president of External Affairs

Why politics? “I grew up in a political family. My mother served in the legislature. I graduated from college with a political science degree and spent my first 10 years out of college in D.C. and running Congressional and state-wide campaigns around the country.”

Best part of his day? “I get to work on new issues and challenges every day. There is no chance of getting stuck in a rut.”

Biggest challenge? “Despite the many public-policy successes we’ve had, the most compelling challenges have been in the wake of ice and wind storms. We had to collaborate 24 hours a day for 10 days on end with local, state and federal officials to ensure the safe restoration in the shortest period possible.”

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In order to fulfill our mission to provide safe, reliable service to our customers, it’s important for us to be able to plan and execute infrastructure projects in a timely manner. However, bureaucrats aren’t necessarily known for moving quickly on things.

In fact, Arthur says that most of the time spent on a new infrastructure project is devoted to getting the necessary approvals to do the construction work. The Trump administration has talked about streamlining that process, which Martin and Arthur said PPL would support.

“There are priority projects that are needed for reliability, resiliency and security,” Martin said. “We are interested in taking a coordinated approach to get rid of barriers that interfere with our ability to enhance infrastructure.”

PPL was able to do that in 2015 when the company’s Susquehanna-Roseland power-line project was fast-tracked by the Obama administration’s Rapid Response Team for Transmission. That meant that government permitting and review was coordinated and expedited. PPL would like that stream-lined, efficient process to become not an exception, but the rule. “We would like to see some of the actions that were taken by the Rapid Response Team enacted into law,” Arthur said. “Simplifying the approval process is an effort that we will be actively involved with.”

Clean power

One of Trump’s top campaign proposals was to reduce environmental regulations and enhance the use of coal, which would stand to have the biggest impact on LG&E and KU, our business lines that use coal to generate a portion of their electricity.

However, David Freibert, vice president of External Affairs for LG&E and KU, isn’t expecting any kind of rash shift in policy.

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“It will be challenging to deliver on campaign promises to ‘bring back coal’ and ‘roll back the EPA,’ especially in the short term,” Freibert said. “Systemic changes leading to economy-wide change will take several years to implement in a meaningful way.”

There is also the fact that many utilities have already made significant investments to meet existing environmental regulations. For instance, LG&E and Ku recently completed the retirement of 800 megawatts of coal-fired generation, commenced operation of 640 megawatts of gas-fired generation and added a new 10-megawatt solar facility in an effort to evolve its business toward a cleaner energy future.

Despite the new administration’s stance on environmental issues and regulations, Martin said that much of PPL’s work concerning environmental policies is done at the state level in Pennsylvania and Kentucky.

“We have a practice of being credible, forthright and continuously and appropriately engaged with our state policymakers and regulators,” she said. “There is much debate about climate regulation, but we remain focused on our long-term vision of delivering for our customers, shareowners and communities.”

Security

Physical and cyber security are a top concern not just at PPL but at utility companies across the globe. It’s essential to protect the power grid from damage that could be incurred from a number of threats – from severe weather events to malicious breaches in security. Indeed, the energy sector has recently experienced some high-profile cyber breaches, including the Ukraine Power grid attack in December and a January attack on Israel’s Electricity Authority.

PPL is involved in a number of initiatives to keep its grid safe, and that involves working with federal agencies, including the National Institute of Standards and Technology, the North American Electric Reliability Corporation, as well as law enforcement and intelligence officials.

“We have a Chief Information Security Officer, Mark Brooks, and a CEO, Chairman Bill Spence, who are extremely engaged in the efforts to coordinate both physical and cyber security in the industry and in the federal government,” Arthur said. Spence is an active member of the Electricity Subsector Coordinating Council, which is an industry-wide organization of CEOs working with the federal government to make sure the grid is as secure as possible.

One of PPL’s concerns in this arena is that the Department of Energy has expressed the desire for increased authority to step in and oversee a utility’s security during an emergency event. Martin said she doesn’t believe this is in the best interest of PPL or its customers. “We know how to run our systems best,” she said. “We have a track record of being vigilant, and we wouldn’t want an unnecessary federal overview.”

Arthur agreed. “We understand our system better than the federal government could, but they may understand information about a specific threat better than we do,” he said. “And so we need to actively coordinate with them in a manner that ensures our system is not weakened.”

Our Pennsylvania and Kentucky utilities also regularly brief state regulators on cyber and physical preparedness. “It’s a huge priority for all of PPL’s companies, and we’re making the investments and decisions to dramatically increase our capabilities in the face of ever-changing threats,” Freibert said.

KATIE NEITZ, LAUREN SHEMWELL

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How can I join the effort?

PPL’s nonpartisan political action committee (PAC), People for Good Government (PGG) was formed to help support political candidates and governmental policies that further a healthy climate for PPL Corporation and its business lines. LG&E and KU also has its own PAC, called Political Awareness and Civil Education Committee (PACE), to support state-level candidates.

“PGG enables PPL employees to be engaged with the democratic process and support federal and Pennsylvania candidates who understand our role in our communities and our commit-ment to our customers and other stakeholders,” said Christine Martin, who also chairs PGG. “It’s an important tool that helps us educate government officials about the work we do to strengthen the communities they represent.”

Visit www.itipgg.com for more information.

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Empl

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#IHaveADreamPPL employees share their vision for equality and inclusion.

In honor of Martin Luther King, Jr. Day in January, PPL’s African-American business resource group (AABRG) launched an “I have a dream” campaign. Employees were invited to reflect on their dreams for the future, as inspired by the iconic speech the famous civil rights leader delivered on the steps of the Lincoln Memorial in Washington in 1963.

AABRG president Rahmeer Young and member Joshua Cryer kicked off the campaign by recording their smartphone videos, in which they expressed their personal dreams for building a more equal and accepting society. Their video messages, which were displayed internally on the Grid and externally on social media, inspired other employees to participate as well.

Employees submitted both video and written messages, which were promoted on the Grid and social media throughout the month of February in honor of Black History Month. The recordings were also played during AABRG’s annual Black History Month luncheon on February 22. Here are a few of the messages:

I have a dream that we can all agree that our differences make us stronger. That when we embrace those differences and truly seek to understand others’ perspectives and opinions — even if they differ from our own — we grow as individuals, as a company and as a society.” — Bill Spence, Chairman, President and CEO

I have a dream that all segments of this country will learn to value and appreciate diversity. I say this because with inclusive communi-ties and schools and companies we are able to tackle new problems and see things differently. And it engenders innovation. I hope that as a country, we begin to see diversity as a positive thing.” — Carol Obando-Derstine, regional affairs director

“I have a dream that this year we reflect on the magnitude of King’s speech — that we truly think about how high he set the bar. That we continue to spread love amongst one another as we build this great nation. And that we seek out the humanity that resides in each one of us.” — Joshua Cryer, project manager

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I have a dream that each of us will be appreciated at work for who we are — men and women, black and white, gay, straight and transgender, Muslims, Hindus, Christians and atheists. But also left-brain and right-brain people, and people from comfortable families and poor families, people from cities and from farms, Democrats and Republicans. Our diversity at PPL is really more than skin-deep. My dream is that each of us be able to bring to work every day our whole selves with our unique backgrounds and perspectives. I come to work with a deep feeling that we are appreciated and valued for the people that we are.” — Tom Lynch, vice president and ChiefHumanResourcesOfficer

I have a dream that each of us volunteer an hour — where we live and where we work — to serve as role models to our local students.” — Rahmeer Young, president of AABRG and IT business systems analyst

I have a dream that every boy and every girl can grow up in an inclusive, compassionate society, where they that feel no dream or no goal is out of reach. That every child — regardless of their religion, sexual orientation or the color of their skin — will feel that they have the opportunity to pursue any career, any path, any dream that they have, and that others in our society will value their contribu-tions. The future is theirs.” — Joanne Raphael, senior vice president, general counsel, corporate secretary

I have a dream that acceptance, compassion, kindness and respect are part of each individual’s aspira-tions, thus leading to the ultimate goal of everyone obtaining the ultimate goal of being comfortable and successful.” — Donna Cruciani, automated meter reading systems operator

I have a dream that people recognize that we do have more in common than what divides us. We were born into our skin and color, which we develop into our culture, correct? My dream is that we all have the feeling we deserve to belong.” — Geraldine Pegues, senior tech clerk

I have a dream where we as a company set examples for others to follow, and we become leaders in diversity and inclusion. Where people will want to work for PPL, and employees can advance their careers without having to worry about glass ceilings. Where we focus on and recognize each employee’s skills and where they aren’t just numbers. Where we as a nation and society with open arms accept each other regardless of our race, religion, culture or what part of the world we are from.” — Baljeet Singh Bansal, senior business system analyst

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Diana Yates never imagined she would be spending her retirement co-owning a family restaurant. But that’s exactly what she’s doing — using her customer service skills from a 44-year career with Kentucky Utilities.

Yates, who retired from the KU office in Barlow in 2012, lives in Clinton, Kentucky, where she co-owns The Keg restaurant in Murray with her husband, Bobby, and her son, Darren. Her husband serves as the bookkeeper, while her son — “the backbone of the restaurant” — handles day-to-day operations.

Darren worked in the restaurant industry while studying business at Murray State University. Opening a restaurant was a natural idea when he graduated, and that’s exactly what the family did.

“He’s turned it into a very wonderful business, and his hard work has really paid off,” his mom said.

Yates handles the catering service and interacts with customers to ensure their satisfaction. This is a comfortable role for Yates, who was a senior customer representative at KU for several decades.

“When you work with the public for that many years, you know how to deal with people,” she said. “You have to have a personality when you run a restaurant to do that as well.”

Yates began working at the Clinton office in 1968, spending more than 30 years at the location before transferring to the Barlow office. She and the other employees built a strong family dynamic together, regularly hosting Christmas

parties, having cookouts in the back parking lot and staying involved with each other’s lives.

“Kentucky Utilities was a great company to work for. I enjoyed it tremendously, but I felt like it was just time to move on,” Yates said of her retirement.

The Keg offers a family-friendly environ-ment that features a bar and pool table area and serves a wide variety of entrées, from seafood and steaks to barbecue and Cajun, on a seven-page menu.

The family is currently working on a new project: the Yates Event Center, which will feature catering services for events like parties and weddings. The future 10,000-square-foot center will hold up to 300 people and is expected to officially open in October.

When she’s not serving up smiles at the restaurant, Yates spends her retirement fishing at Kentucky Lake, where she and her husband own a lake house, and caring for her grandchildren. She might be content living in the moment, but Yates said she’ll always value the family she built at KU.

“I miss all my friends that I had over the years,” she said. “I miss seeing them every day. They were great people, and the company always felt like a family.”

For more information about The Keg, visit the restaurant’s website at thekeginmurray.com. Updates about the Yates Event Center are posted on Facebook at facebook.com/ YatesEventCenter.

CHEYENE MILLER

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After four decades with Kentucky Utilities, Diana Yates spends retirement serving up smiles

PPL Retiree Club ContactsLE-GEN: Thomas Grim, 610-437-4968, [email protected]

Hazleton/NE Region: Larry Piehota, president, 570-450-6903, [email protected]

Lancaster: Merle Farmer, president, 717-786-0125, [email protected]

Harrisburg: Corrin Aughenbaugh, president, 717-697-3146; contact Connie Etzweiler, [email protected]

Montoursville/Susquehanna: Richard DiGiacomo, 570-275-3831, [email protected]

Scranton/Northeast: Anthony DePaola, president, 570-347-6324, [email protected]

Lexington: Tom Moore, 859-271-2013, [email protected]

Louisville: Charlotte Self, 502-627-4790, [email protected]

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Darren and Diana Yates

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Strengthening our communitiesPPL employees play an active role supporting activities and events that better our world.

May 20 Unveiling of the Girl Scouts’ new mobile science lab (funded by a PPL Foundation grant) at the Girl Scouts’ STEM Summit in Hershey, Pa.

May 21 World Diversity Day

May 22-25 Cover to Cover Book distribution at elementary schools throughout eastern and central Pennsylvania

May 25 United Way Day of Caring in Wyoming Valley, Pa.

May 31 Junior Achievement of South Central Pa.’s STEM Summit, a day-long program that promotes STEM careers among high school students

June Gay Pride Month

June 3 GreenFest 2017 in Lexington, Kentucky, features workshops and eco-friendly vendors to give people the opportunity to learn about sustainable living.

June 13 PPL interns’ community service day at the Boys and Girls Club of Allentown

June 21 United Way’s Day of Caring in Allentown, Pa.

July 1-3 River Days Festival, a longtime summertime tradition in Warsaw, Kentucky, features food, music and fireworks

July 15-30 Homearama, an annual Louisville, Kentucky, event showcases custom-built new homes that are furnished, decorated and landscaped, featuring the latest in building trends, technology and interior design

July 26 PPL Electric’s electrical safety live line exhibit presentation at Pennsylvania State Police Camp

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EMPLOYEESDonald “Donnie” Ball, pipeline inspector, East Operations Center in Louisville, Kentucky, died Dec. 27, 2016. He had been with the company since 1980. “We are deeply saddened by the passing of our friend and co-worker,” said Manager of Gas Construction Russ Cloyd.

Chris Brewer, an engineer design technician with Kentucky Utilities, passed away April 7, 2017. Brewer joined KU in 2006 as a line technician in Norton, Virginia, before moving in 2012 to his most recent role as an engineer design tech. He also was a veteran of the U.S. Army and served in Somalia and Germany. “Chris was a talented person and served his country and company faithfully,” said Stewart Spradlin, manager, Norton Operations Center.

Mike Bronokoski, a PPL Electric Utilities journeyman lineman in the Cocalico region, died Feb. 24. He was a PPL employee for 10 years. Bronokoski was described as a devoted father to his 12-year-old daughter and a hard worker with a “heart of gold,” who was known to take younger linemen under his wing. “He was always a reliable person,” said Mark Ivie, Bronokoski’s foreman. “He was a great guy with a great attitude. He was a joy to be around.” When he wasn’t working, Bronokoski was known to be an avid movie watcher and loved to spend time with his daughter.

Ray Cecil, outage coordinator at LG&E’s Mill Creek Generating Station, passed away March 25, 2017. Cecil had 40 years of company service. He was hired in 1976 as mechanical repairman and later progressed to mechanical repairman A. He was promoted to mechanical supervisor in 1984 and maintenance leader in 1989, before assuming his role as outage coordinator in 2001. “Ray was a longtime member of the Mill Creek team, and we are shocked and saddened at his sudden passing,” said Joe Didelot, general manager, Mill Creek Station. “With 40 years of service, Ray was a dedicated co-worker, with a caring and generous spirit.”

Kaylor Jackson, a PPL Electric Utilities lineman leader in the Harrisburg region, died Feb. 4, 2017. He was a PPL employee for 38 years. He began working for PPL in 1978 as a laborer, and he eventually worked his way up from a lineman trainee in 1982 to a lineman leader in 1987. “He had a great work ethic and knew his job very well,” said longtime friend Mike Summers, a PPL T&D foreman. “He took pride in his work and was very customer oriented. He was the kind of guy who paid close attention to detail, both at his job and in life.” Jackson also was an ordained minister and was very involved in his church.

Paul J. Mahon Jr., a T&D foreman based at the Carbondale Service Center, died March 10, 2017. He was a PPL Electric Utilities employee for nearly 35 years. Mahon, who served as a township supervisor in LaPlume Township, Lackawanna County, was respected and admired by colleagues and the crew members that he supervised, said John Conaboy, a training manager with the Technical Development & Improvement group who knew Mahon for more than 40 years. When he wasn’t working, Mahon was an avid outdoorsman who could usually be found hunting or fishing.

Debra Lynn Stuart, a senior customer representative, passed away March 22, 2017. Stuart had almost seven years of service with Kentucky Utilities at the Danville office. “We are deeply saddened at Debra’s sudden passing, as we’ve lost a member of our work family,” said Jan Rose Coleman, manager of Business Offices, Customer Services. “Debra was a dedicated employee, always helping others, and passionate about customer service.”

Ed Schmidlap, a unit operator assistant at Ghent Generating Station, passed away March 6, 2017. Schmidlap had 23 years of service with KU at Ghent. He was hired in 1993 as a scrubber operator and remained in that role until 2002, when he transferred to his current role. “We are shocked and deeply saddened at the sudden passing of our co-worker and friend,” said Steve Turner, general manager, Ghent Station. “Ed was very dedicated to his work. He also proudly served his country for 12 years on nuclear submarines in the Navy and loved to tell stories, and he was an avid runner. We will miss Ed and his constant smile around the plant.”

Tedra Thomas, a fuels administrator II at LG&E and KU, died March 31, 2017. Thomas had 1.5 years of company service. She was hired in 2015 as a fuels administrator and brought a strong understanding of the coal industry. She began her career in the coal industry at 19, working at Peabody Energy while pursuing her college education. “No words can express the loss we all feel,” said Caryl Pfeiffer, director of Corporate Fuels & By-Products. “We loved having Tedra as a member of our work family.”

Gerald “Jerry” West, a plant operator at LG&E’s Mill Creek Generating Station, passed away Feb. 22, 2017. West had 39 years of service with the company. He was hired in 1977 as a station helper and progressed through various plant roles before assuming his role as an operator in 1982. “We are very saddened by the passing of our friend and co-worker,” said Mill Creek Production Manager Steve Legler. “Jerry was a dedicated, loyal and hard-working employee, and we will miss him at the plant.”

RETIREESDavid Baxter, of Frankfort, Ky., died March 2, 2017. Baxter retired from KU in 2013 as a semi-skilled laborer at the E.W. Brown Generating Station.

Marilyn E. Bear, of Montoursville, Pa., died Nov. 25, 2016. Bear retired in 1994 as a Consumer Affairs director from the former PP&L.

John H. Benner, of Lancaster, S.C., died Jan. 25, 2017. Benner retired in 1994 as a computer system hardware analyst-Nuclear from the former PP&L.

John W. Bley Jr., of Allentown, Pa., died Feb. 12, 2017. Bley retired in 1992 as a coordinator-work methods, tools and equipment from the former PP&L.

Leon C. Buffington, of Conyngham, Pa., died Nov. 13, 2016. Buffington retired in 1983 as a chief local system operator from the former PP&L.

Jack R. Calhoun, of Chattanooga, Tenn., died Oct. 20, 2016. Calhoun retired in 1985 as a senior vice president-Nuclear from the former PP&L.

James C. Campbell, of Pennsdale, Pa., died Oct. 14, 2016. Campbell retired in 1994 as a troubleman from the former PP&L.

Joseph T. Carpency, of Danielsville, Pa., died Feb. 22, 2017. Carpency retired in 1995 as a senior power production engineer from the former PP&L.

Terry Carson, of Louisville, Ky., died Nov. 11, 2016. Carson retired as a senior service technician in 2001 from LG&E.

Herschel Carter, of Louisville, Ky., died Nov. 2, 2016. Carter retired in 1989 from LG&E.

Stanley Christopher, of Honesdale, Pa., died Dec. 13, 2016. Christopher retired in 1994 as a lineman leader from the former PP&L.

Charles Clutts, of Seymour, Tenn., died Jan. 25, 2017. Clutts retired in 1996 from KU.

Robert F. Day Jr., of Danielsville, Pa., died Feb. 24, 2017. Day retired in 1991 as an electric repairman-leader from the former PP&L.

Lynne G. Dunkleberger, of Montoursville, Pa., died Jan. 25, 2017. Dunkleberger retired in 1999 as a customer representative A from the former PP&L.

Arling Duvall, of Louisville, Ky., died Feb. 24, 2017. Duvall retired from LG&E in 1994.

Joseph Ehnot, of Dunmore, Pa., died March 15, 2017. Ehnot retired in 1986 as a Facilities Records supervisor from the former PP&L.

ppl dimensions26

The PPL family has sadly said goodbye to some of our colleagues. We pay tribute to them here.In

Mem

oria

m

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first issue 2017 27

Phyllis T. Evanina, of Archbald, Pa., died Feb. 10, 2017. Evanina retired in 1991 as a customer representative A from the former PP&L.

David E. Evans, of Scranton, Pa., died Oct. 18, 2016. Evans retired in 2006 as a meter reader from PPL Electric Utilities.

Joseph B. Fetchko, of Luzerne, Pa., died March 1, 2017. Fetchko retired in 2001 as a tractor-trailer operator from PPL Services.

Kenneth R. Fichter, of Breinigsville, Pa., died March 4, 2017. Fichter retired in 1990 as a foreman-multiple crews from the former PP&L.

Arthur R. Field, of Lancaster, Pa., died Jan. 6, 2017. Field retired in 1994 as a plant control operator from the former PP&L.

Margaret Flamish, of Allentown, Pa., died March 20, 2017. Flamish retired in 1981 as a secretary from the former PP&L.

Jacie Flannery, of Maysville, Ky., died Dec. 21, 2016. Flannery retired in 1991 from KU.

Dolores M. Frankenfield, of Allentown, Pa., died March 6, 2017. Frankenfield retired in 2002 as a customer representative B from PPL Electric Utilities.

Dana Franklin, of Shickshinny, Pa., died Nov. 5, 2016. Franklin retired in 1994 as an equipment operator first class from the former PP&L.

David A. Gearhart, of Macungie, Pa., died Feb. 9, 2017. Gearhart retired in 2009 as an associate integrator-Information Solutions from PPL Services.

Robert L. Geary, of Macungie, Pa., died Jan. 9, 2017. Geary retired in 1994 as a chief local system operator from the former PP&L.

Roger L. Goodling, of S. Williamsport, Pa., died Jan. 24, 2017. Goodling retired in 2009 as a supervisor-Field Services Administration from PPL Electric Utilities.

Thomas Gower, of Girardville, Pa., died Dec. 23, 2016. Gower retired in 1995 as a foreman-multiple crews from the former PP&L.

Malcolm Highley, of Mt. Sterling, Ky., died Nov. 7, 2016. Highley retired in 1987 from KU.

Joseph R. Huegel Sr., of Allentown, Pa., died Feb. 21, 2017. Huegel retired in 1999 as a utility person from PPL Electric Utilities.

Raymond Humphrey, of Center, Ky., died Feb. 6, 2017. Humphrey retired from LG&E in 1999.

Ludwig Karner, of Coplay, Pa., died Dec. 24, 2016. Karner retired in 2006 as a customer representative B from PPL Electric Utilities.

Harry P. Keller, of Jersey Shore, Pa., died Dec. 10, 2016. Keller retired in 1985 as a foreman-multiple crews from the former PP&L.

Galen W. Kolva, of Mechanicsburg, Pa., died Jan. 15, 2017. Kolva retired in 1986 as a prod manager-Distribution from PPL Electric Utilities.

Judith Kuhn, of Louisville, Ky., died Nov. 7, 2016. Kuhn retired in 2012 from LG&E and KU as a senior accounting associate.

Frederick E. Lewis, of Allentown, Pa., died Jan. 13, 2017. Lewis retired in 2000 as a senior claims coordinator from PPL Services.

Clariss Lloyd, of Louisville, Ky., died Nov. 21, 2016. Lloyd retired from LG&E in 1985.

Lou Anthony Maio, of Bethlehem, Pa., died April 6, 2017. Maio retired in 2005 as an operator -Cash Receipts/incumbent from PPL Services.

Richard W. Mantz, of Sunbury, Pa., died Jan. 27, 2017. Mantz retired in 2001 as a journeyman electrician-regional from PPL Electric Utilities.

Robert McCoy, of Louisville, Ky., died Nov. 18, 2016. McCoy retired in 1989 from LG&E.

Frederick McNamara, of Louisville, Ky., died Jan. 9, 2017. McNamara retired in 1992 from LG&E.

Joseph Meffert Jr., of Louisville, Ky., died Oct. 30, 2016. Meffert retired from LG&E in 1989.

David M. Mellwig, of Easton, Pa., died Feb. 3, 2017. Mellwig retired in 2012 as a staff accountant from PPL Services.

Murray Milkman, of Media, Pa., died Nov. 20, 2016. Milkman retired in 1991 as an assistant counsel from the former PP&L.

William H. Mitchell, of Harrisburg, Pa., died Oct. 29, 2016. Mitchell retired in 2000 as an insulation technician from PPL Electric Utilities.

Stephen Molter, of Brighton, Mich., died Oct. 24, 2016. Molter retired from LG&E in 2001 as a substation control electrical specialist.

Stephen D. Mondovich Jr., of Allentown, Pa., died March 12, 2017. Mondovich retired in 2009 as a lineman leader from PPL Electric Utilities.

James L. Myers, of Lakeland, Fla., died Feb. 9, 2017. Myers retired in 1999 as a journeyman mechanic-MWF from the former PP&L.

Norma Nickoson, of Lexington, Ky., died Dec. 22, 2016. Nickoson retired in 1998 from KU.

Ottis Parsons, of London, Ky., died Dec. 29, 2016. Parsons retired from KU in 1997.

Jack H. Phillips, of Allentown, Pa., died Jan. 13, 2017. Phillips retired in 1990 as a dispatcher-Transportation from the former PP&L.

Gerald Powell, of Owenton, Ky., died Jan. 14, 2017. Powell retired from KU in 1998.

Eugene Price, of Selinsgrove, Pa., died Nov. 10, 2016. Price retired in 1989 as a steno/clerk-general from the former PP&L.

Wendell Ratliff Sr., of Louisville, Ky., died Jan. 30, 2017. Ratliff retired in 2001 as a mechanic repair technician from LG&E’s Mill Creek Generating Station.

William J. Robison, of Camp Hill, Pa., died Dec. 22, 2016. Robison retired in 1990 as a chief local system operator from the former PP&L.

James C. Rothermel, of Brownstown, Pa., died Feb. 27, 2017. Rothermel retired in 2002 as a distribution technician from PPL Electric Utilities.

Kenneth Russell, of Louisville, Ky., died Jan. 21, 2017. Russell retired in 1988 from LG&E.

Arthur Samuels, of Louisville, Ky., died Dec. 21, 2016. Samuels retired from LG&E in 1997.

Marvin Saylor, of Danville, Ky., died Feb. 20, 2017. Saylor retired from KU in 2000.

Paul J. Schu, of Elysburg, Pa., died Feb. 12, 2017. Schu retired in 1991 as an equipment operator second class from the former PP&L.

John Shepherd, of Underwood, Ind., died Nov. 9, 2016. Shepherd retired in 2001 from LG&E.

Elbert Skinner, of Louisville, Ky., died Feb. 6, 2017. Skinner retired from LG&E in 2000.

Francis Slavinsky, of Bloomsburg, Pa., died Nov. 11, 2016. Slavinsky retired in 1994 as a foreman-multiple crews from the former PP&L.

James Smith, of Louisville, Ky., died Dec. 8, 2016. Smith retired in 1994 from LG&E.

Carolyn Stewart, of Louisville, Ky., died Dec. 4, 2016. Stewart retired from LG&E in 1998.

Andrew J. Stofan, of Freeland, Pa., died Nov. 29, 2016. Stofan retired in 1999 as a journeyman lineman from PPL Electric Utilities.

Lucy Thompson, of Louisville, Ky., died Nov. 5, 2016. Thompson retired from LG&E and KU in 2015 as an IT business systems analyst lead.

Merl J. Turzanski, of Allentown, Pa., died Nov. 22, 2016. Turzanski retired in 1986 as a planning engineer from the former PP&L.

William Undercuffler Jr., of Nazareth, Pa., died Jan. 10, 2017. Undercuffler retired in 2004 as an attachment specialist from PPL Electric Utilities.

James A. Walker, of Harrisburg, Pa., died Oct. 30, 2016. Walker retired in 1999 as a service technician from PPL Electric Utilities.

Esther I. Walter, of Sunbury, Pa., died March 13, 2017. Walter retired in 1983 as a clerk-level III from the former PP&L.

Shirley Walters, of Lexington, Ky., died Oct. 22, 2016. Walters retired in 1995 from KU.

John R. Weeks, of Tamaqua, Pa., died Feb. 4, 2017. Weeks retired in 2001 as a Distribution service representative from PPL Electric Utilities.

Anne Wentworth, of New Castle, Ky., died Jan. 10, 2017. Wentworth retired from KU in 1991.

Harold S. Wentz, of York, Pa., died Feb. 26, 2017. Wentz retired in 1989 as a stores supervisor-Power Production from the former PP&L.

William B. Winder, of Lancaster, Pa., died Dec. 26, 2016. Winder retired in 2006 as a Transportation mechanic-leader from PPL Electric Utilities.

Phyllis Zito, of Allentown, Pa., died Nov. 11, 2016. Zito retired in 2009 as an Accounting and Finance business analyst from PPL Services.

Page 28: dimensions - PPL Corporation · - Exceeding customer expectations - Fostering an exceptional workplace - Strengthening communities Thanks for your vote! For the second year in a row,

Presorted StandardU.S. Postage

PAIDLehigh Valley, PAPermit No. 104

Statements contained in this issue of Dimensions are “forward-looking statements” within the meaning of the federal securities laws. Although PPL Corporation believes that the expectations and assumptions reflected in these forward-looking statements are reasonable, these statements involve a number of risks and uncertainties, and actual results may differ materially from the results discussed in the statements. Any such forward-looking statements should be considered in light of such important factors and in conjunction with PPL Corporation’s Form 10-K and other reports on file with the Securities and Exchange Commission.

@BlueTerra11 A big thank you to @wpduk who arrived in the early hours and provided us with a generator while their great team fixed our power cut!

@MelanieHenwood Thank you for excellent customer care with call back explaining the power outage and restoration. Good to know what happened.

@andersons0911 Thanks to all the lineman @lgeku for taking care of our area!

@NorthamptonComm William H. Spence, the Chairman, President, and CEO of PPL Corporation spoke today at the Bethlehem Campus about cyber security! @PPLCorp

@TriangleTech1 Thanks @PPLElectric for bringing your Live Line Electrical Safety Exhibit to our Sunbury school!

@C0DYBUTLER In hot pursuit! Students learn electricity safety in an interesting way. @PPLElectric wants kids to learn early

Posted by Andy Bagshaw: In a world where bad service is thought of as the norm, I have to say my dealings with WPD have been fantastic. An excellent company.

Posted by Jude Whitehouse: Our heartfelt thanks to all the boys working in all weather, day and night to restore power to us all. Cheers lads, fab job.

Posted by Richard Potter: Great service again. I’ve always been impressed by the professionalism and quality of service given. Call center was polite and reassuring, ground crew were knowledgeable and issue was dealt with promptly.

Posted by Christopher Berleth: As a CPAP user who uses his machine every night, I wasn’t super excited at the prospect of sleeping without it when our power went out at 8 p.m. When I went to bed, the PPL outage map showed no determinable repair time… When the lights came back on at 1 a.m., I was thrilled. Thank you, PPL Electric Utilities for all of your hard work!!

From our customersJust a few of the good words customers and community groups have shared on Twitter and Facebook about PPL’s companies…