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KRISTINA HAMANN4221 Reservoir Blvd NE * Minneapolis, Minnesota
55421612.845.6375 * [email protected]
HUMAN RESOURCES MANAGEMENT PROFESSIONAL
Expert in human resources and organizational development with
over 20 years of experience promoting corporate productivity and
profitable margins in healthcare,
manufacturing, public utilities, and service industries.
Unconventional trust agent with keen ability to mediate
complications, identify areas for improvement,
and proactively engineer effective policies that positively
impact the bottom line. Solution-oriented executive leader
accomplished in analyzing business goals
to deliver revenue production and continuous improvement.
Visionary manager skilled in powering higher margins through
effective cost cutting measures and staff development initiatives
to build a corps of efficient, effective leaders.
Staff Development * Risk Management * Coaching/Mentoring *
Career/Succession PlanningPerformance Management * Talent
Acquisition/Retention * Continuous Improvement *
Staff LevelsLeadership Development * Project Management * Data
Analysis * Team Building * Policy Creation
Forecasting * Workplace Safety * Worker's Compensation *
Operations/Executive Leadership
PROFESSIONAL EXPERIENCE
ESSENTIA HEALTH, Duluth, Minnesota 1999 to PresentOwned and
managed healthcare system with more than $1B in annual revenue.
Safety & Workers Compensation Administrator (2006 to
Present)Provide organizational performance leadership to arenas
including safety, risk management, and risk control processes at
each corporation owned and managed by Essentia Health. Monitor each
subsidiary's worker's compensation program performa
nce against industry standards and best practices to drive
results. Identify andretain all third party providers. Engineer
processes for executive management to meet financial and
performance objectives while maintaining quality of claim
management. Direct Safe Patient Handling program and develop Safety
Committee. Build interdisciplinary teams to manage all aspects of
claim/loss prevention as well as post loss education and training,
supplying analysis and diagnostics for lifecycle injury/claims
management. Meet and exceed standards for risk management
practices and business ethics while complying with regulations.*
Reduced employee injuries 65%, saving the company $2.7M annually by
implementing a comprehensive Safe Patient Handling program.*
Delivered measurable quality results by building an innovative risk
management
program from ideation to implementation and program analysis,
presenting results to a national audience at the American Society
of Safety Engineers (ASSE) Heal
th Care Symposium.* Managed a $2.3M Minnesota Pay for
Performance Safe Patient Handling project, incorporating Safe
Patient Handling technology across the Benedictine Health
System.
Senior Human Resources Consultant, Benedictine Health Systems
(1999 to 2006)Advised senior and executive management in a process
to standardize organizational development, labor relations,
recruitment and retention, and compensation/benefits. Created
interdisciplinary teams in each of those disciplines to adopt
criteria parameters for performance objectives. Elaborated
transition, succession,
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and contingency plans to streamline change management.
Contributed to continuousimprovement by developing processes and
workflows for human resources disciplin
es. Established standardized methods and procedures to analyze
and report data relating to performance and objectives.
Periodically audited HR practices and delivered training relating
to compliance with industry and regulatory standards.
KRISTINA HAMANN * Page 2 * [email protected]
ESSENTIA HEALTH (continued):* Developed an enterprise-wide
strategy that delivered 85% talent retention across the
organization.* Implemented HRIS (Ceridian) Payroll System across
the 33 facilities of the Benedictine Health System, coordinating
the project, milestones, measurement, and project team members.*
Coordinated human resources practices at the executive and
institutional level, brining the organization in line with industry
best practices.* Collaborated with Minnesota Dept. of Human
Services to develop an Apprenticeship Program for CNAs, resulting
in a more effectively qualified workforce and vetted
candidates.
AMERICAN DENTAL PARTNERS / PARK DENTAL, Brooklyn Center,
Minnesota 1996 to 1999Leading provider of business services to
multi-disciplinary dental groups across
the US.
Director of Human ResourcesLed Human Resources strategy and
performance, providing organizational development leadership to
each of Park Dental's 33 owned and managed practices. Established
and deployed initiatives that effectively communicated and
supported the company's vision and mission. Aligned HR practices
with business objectives, ensuring market positioning that exceeded
customer and employee expectations. Conducted
on-boarding during and following acquisition of new assets to
ensure consistency throughout the organization. Developed
comprehensive recruiting and retentionplans, and articulated a
standardized compensation and benefit plan to be cost effective and
competitive. Contributed to the executive team with strategic
planning, succession planning, and organizational development.*
Developed Human Resources protocol and practices guidelines that
enhanced corp
orate culture, drove cost efficiency, and built strong teams
with long-range vision.* Built a Process Management Team that drove
efficiency in a tight labor marketby implementing lean work systems
and processes.* Created an Employee Engagement Committee that
successfully connected with theworkforce to augment organizational
performance and employee relations.
ADDITIONAL EXPERIENCE (Full details on request)
Director of Human Resources Appliance Recycling Center of
America, Inc. 1994 to1996Director of Human Resources Ascom
International, Inc./Maico Hearing Instruments1992 to 1994
National Recruiter Northern State Power Company 1990 to 1992
EDUCATION
Mini Master of Business Administration * University of St.
Thomas, MinnesotaMaster of Science in Child Psychology &
Communication Disorders * University ofMinnesota
PROFESSIONAL MEMBERSHIPS
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Society of Human Resource Management (SHRM), American Society of
Safety Engineers (ASSE), Minnesota Quality Examiner, Minnesota
Housing Alliance
PROFESSIONAL PRESENTATIONS & PUBLICATIONS
National Speaker: ASSE Conference, 2009, San Antonio,
TexasNational Speaker: Safe Patient Handling Conference, 2010,
Orlando, FloridaNational Presenter: Midwest Employer Association,
2010(2009/2010) Developing a Safe Patient Handling Program. ASSE
Best of the Best, 2009/2010, 32-38
