Platform and Integrations

Sangeeta Walsh

Director, Platform Product Marketing

RingCentral

COLLABORATIVE

COMMUNICATIONS

Outbound/Blended

Customer Engagement

Digital

Customer

Engagement

Contact

Center

Video and

Meetings

Team

Messaging

Cloud PBX

2 | © 2019 RingCentral, Inc. All rights reserved.

COLLABORATIVECOMMUNICATIONS

Outbound/BlendedCustomer Engagement

DigitalCustomer

Engagement

ContactCenter

Video andMeetings

TeamMessaging

Cloud PBX

GLOBAL OPEN PLATFORM

Communicate how you want

Ready-to-use integrations Custom development

RingCentral Office®

integrationsRingCentral

Connect Platform™

Ready-to-use integrations for business-critical apps.

Streamline workflows and productivity.

Over 170+ applications on our app gallery.

Create custom apps with our APIs and SDKs.

Build with our API products.

Join our community of 20,000+ developers.

Integrate with business-critical apps

Automate workflows with RingCentral

Ways to integrate

No code

API-based

SDK-supported

Maximum flexibility

Pre-canned widgets

Minimum coding

Balanced flexibility

OOB integrations

Maximum reach

Easiest to use

Low-code Code

170+ integrations for:

Customer relationship management

Service management

Infrastructure

Productivity

RingCentral App Gallery

Low code: embeddable widgets

Add RingCentral to your web app in 15 mins or less.

Execute CTI integration in hours, not months.

See it in action:

TEXT “WIN” TO

507-208-7800

Code: Connect Platform

APIs SDKs Chatbot Adapters

Voice Text

Message

Fax

Data

Configuration

JavaScript PHP C#

Python Swift Java

Ruby

Botkit Errbot Hubot

Lita Botman

Integrated RingCentral Office with Gong.io to unite conversation analytics with call recordings.

Increased sales, call structure, and a coachable framework that led to a 10% increase in close rates.

Built an AI machine-learning solution on RingCentral’s open API platform

Drove productivity for their agents by dropping calling handling up to 45% using AI for conversational intelligence

CRM & Helpdesk IPaaS, AI, Bots Verticals

Recent partner integrations

20,000+developers

2,000+ customer integrations

170+ out-of-box integrations

No code: Out-of-the-box integrations

Next Steps

• Stay and learn more about RingCentral’s products

• Get a personalized demo at the booth

Thank you