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Public Safety & Homeland Security Bureau – Communications Systems Analysis Division John Healy. Disaster Information Reporting System. August 21, 2007. Outline. Background Why develop the Disaster Information Reporting System (DIRS) - PowerPoint PPT Presentation
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1
Disaster Information Reporting System
Public Safety & Homeland Security Bureau – Communications Systems Analysis Division
John Healy
August 21, 2007
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Outline Background
Why develop the Disaster Information Reporting System (DIRS)
Roles of National Communications Systems (NCS) and the FCC in Disaster Recovery
Process Flows Information in DIRS
Disaster Information Reporting System Accessing DIRS Viewing contact information Adding/updating reports – Network status information
Process the data Generate tables Generate charts Generate maps
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Process During Katrina Carriers reported some equipment failures in
Network Outage Reporting System (NORS) Information incomplete Information inconsistent across carriers
Needed information daily on the status of equipment Numerous phone calls to find out information Some Information transmitted via e-mails and
manually summarized Whole process – labor-intensive Carriers contacted by numerous agencies and
people in the FCC
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Why Develop the Disaster Information Reporting System (DIRS)
Need information on Network Status Need daily updates Need process to be automated Need consistent data Need the “right” single-points-of-contact
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Disaster Recovery & Reporting
National Communications System: Overall Coordination: Coordinate the planning
for and provision of national security and emergency preparedness communications for the Federal government during disasters and emergencies.
Federal Communications Commission (FCC): Situation Awareness Data Collection: Collect
network status and restoration information from companies through the Disaster Information Reporting System (DIRS).
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Disaster Reporting Process
Company Activity
FCC Activity
Disaster Data Collection Activated
Companies Access DIRS
Companies Input Data
FCC Generates Tables & Input for SitRep
Generate Charts, Maps
NCS Write SitReP
Send inputs to White House/JTRB
Disaster Data Collection Activated
FCC Notifies CompaniesFCC Notifies Companies
NCS Activity
Done Daily
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What Information Does/Will DIRS Have?
Contact Information Information on Network Status in a Disaster
Area
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Contact Information
Name Company Phone Number Cell Phone Number Blackberry Number E-mail Address
Usually NOC People
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Disaster Information Reporting System (DIRS)
Information on Network Status in a Disaster Area Wireline Switch Wireline Digital Loop Carrier (DLC) Interoffice Facilities – Point to Point Interoffice Facilities – Rings Wireline PSAP – ALI Provider IXC Blocking Wireless MSC/STP Wireless Cell Site by County Broadcast – AM, FM, TV Stations CATV
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Disaster Information Reporting System (DIRS) – Using the System
Accessing DIRS Viewing contact information Adding/updating reports – Network status
information
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Accessing the Disaster Information Reporting System (DIRS)
Production System Go to
https://www.fcc.gov/nors/disaster/
Alternately Go to www.fcc.gov Go to E-Filing (see center at top) Choose Disaster Information Reporting System
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Main Menu for an FCC Special User
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Disaster Information Reporting System (DIRS) – Using the System
Accessing DIRS
Viewing contact information
Adding/updating reports – Network status information
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Contact Information
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Contact Information
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Disaster Information Reporting System (DIRS) – Using the System
Accessing DIRS Viewing contact information
Adding/updating reports – Network status information
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Add/Update Reports
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Add/Updating Reports
Note: FCC Users can update and add reports
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Wireline Switch
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Wireline Digital Loop Carrier
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Interoffice Facilities - Point to Point
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Interoffice Facilities - Rings
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Wireline PSAP- ALI Provider
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IXC Blocking Report
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Wireless MSC/STP Report
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Wireless Cell Site by County
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New Broadcast Disaster Report
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CATV Report
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Process Data
Generate tables Generate charts Generate maps
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Generate Tables List reports in DIRS Generate data for SitRep tables
Network Status InformationLouisiana Total
440,214 440,214
(-184,140) (-184,140)0 0
(-1) (-1)3,700
(-1,700)4,800,000
(-5,200,000)
Consumers Out of Service
Public Safety Answering Points (PSAPs) Out of ServiceInteroffice Facilities Out of Service DS-3
Daily Blocked Calls
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Another Example SitRep Table
Wireless Network Status in the Affected Areas Louisiana Total
6 6(-4) (-4)11 11(-5) (-5)9 9
(9) (9)421 421
(-323) (-323)
179 179
(-152) (-152)475 475
(475) (475)
Cell Sites on Back-up Power
Cell Sites Fully Operational
Switching Centers Out
Switching Centers on Back-up Power
Switching Centers Fully Operational
Cell Sites Out
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Another Example SitRep TableRadio Station Outage Information Louisiana Total
13 13(5) (5)17 17(-5) (-5)
TV Station Outage Information Louisiana Total
4 4
(2) (2)5 5
(-2) (-2)
TV Stations on Air
TV Stations Out of ServiceTotal TV Stations in the Affected Area 9
3030
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Radio Stations on Air
Radio Stations Out of ServiceTotal Radio Stations in the Affected Area
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Process Data
Generate tables
Generate charts Generate maps
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Example Chart – Wireline Status
6/23/2007 6/24/2007 6/25/2007 6/26/2007Consumers Out of Service 624,354 540899 482726 440214911 Call Centers Out 1 1 1 0High Capacity Long Distance Links Out 5400 5200 4100 3700Daily Failed Calls 10,000,000 8,500,000 4,500,000 4,800,000
6/23/2007 6/24/2007 6/25/2007 6/26/2007Customers Out 624,354 540,899 482,726 440,214911 Call Centers Out 1 1 1 0High Capacity Long Distance Links Out 5,400 5,200 4,100 3,700Daily Failed Calls 10,000,000 8,500,000 4,500,000 4,800,000
Total
Louisiana
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Example Chart – Consumers Out of Service (continued)
Total for Affected Area
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
6/23/2007 6/24/2007 6/25/2007 6/26/2007
Louisiana
0
100,000
200,000
300,000
400,000
500,000
600,000
700,000
6/23/2007 6/24/2007 6/25/2007 6/26/2007
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Another Example Chart – Cell Sites Operational
6/23/2007 6/24/2007 6/25/2007 6/26/2007Cell Sites Operational 331 440 608 654Pecentage 31% 41% 57% 61%
Total
6/23/2007 6/24/2007 6/25/2007 6/26/2007Cell Sites Operational 2 4 5 5Pecentage 10% 20% 25% 25%
St. Bernard
6/23/2007 6/24/2007 6/25/2007 6/26/2007Cell Sites Operational 2 3 4 7Pecentage 7% 10% 13% 23%
Plaquemines
6/23/2007 6/24/2007 6/25/2007 6/26/2007Cell Sites Operational 225 270 420 439Pecentage 33% 40% 62% 65%
Orleans
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Another Example Chart – Percent Cell Sites Operational (continued)
Total
0%
20%
40%
60%
80%
100%
St. Bernard
0%
20%
40%
60%
80%
100%
6/23
/200
7
6/24
/200
7
6/25
/200
7
6/26
/200
7
Plaquemines
0%
20%
40%
60%
80%
100%
6/23
/200
7
6/24
/200
7
6/25
/200
7
6/26
/200
7
Orleans
0%
20%
40%
60%
80%
100%
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Another Example Chart – Broadcasters On Air
6/23/2007 6/24/2007 6/25/2007 6/26/2007Radio Stations on Air 8 10 11 13Percentage 27% 33% 37% 43%
6/23/2007 6/24/2007 6/25/2007 6/26/2007Radio Stations on Air 8 10 11 13Percentage 27% 33% 37% 43%
6/23/2007 6/24/2007 6/25/2007 6/26/2007TV Stations on Air 2 2 3 4Percentage 22% 22% 33% 44%
6/23/2007 6/24/2007 6/25/2007 6/26/2007TV Stations on Air 2 2 3 4Percentage 22% 22% 33% 44%
Total
Louisiana
Total
Louisiana
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Another Example Chart – Percent Radio Stations On Air (Continued)
Total
0%10%20%30%40%50%60%70%80%90%
100%
6/23
/200
7
6/24
/200
7
6/25
/200
7
6/26
/200
7
Louisiana
0%10%20%30%40%50%60%70%80%90%
100%
6/23
/200
7
6/24
/200
7
6/25
/200
7
6/26
/200
7
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Another Example Chart – Percent TV Stations On Air (Continued)
Total
0%10%20%30%40%50%60%70%80%90%
100%
6/23
/200
7
6/24
/200
7
6/25
/200
7
6/26
/200
7
Louisiana
0%10%20%30%40%50%60%70%80%90%
100%
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Process Data
Generate tables Generate charts
Generate maps
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Example Map - Switches Down or On-Backup Power
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Example Map Broadcast Stations
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Example Map Percent of Cell Sites Down
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Timeline for DIRS - Status
January 2006 to June 2006 – Work with major companies to determine data to collect
June 2006 – Test version of DIRS available November 2006 to May 2006 – Friendly user tests May 2007 – Training Sessions for 100s of wireline
carriers, wireless carriers, broadcasters, and CATV system operators
July 23, 2007 – Final OMB Approval August 8, 2007 – Final OMD Approval/IATO August 9, 2007 – Production System put online
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Resources Available to Help You if You Would Like to Try DIRS
Test system at https://selafoss.fcc.gov/nors/disaster/
User Manual at the same URL E-Mail
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What Will Happen If Disaster Data Collection is Activated
An e-mail will go to all the active contacts in DIRS.
The e-mail will contain the URL of the production version of DIRS.
The e-mail will ask the users to use the forgotten password link.
The users will be given a date and time when the first set of reports is due.
The e-mail will state that updates are due daily.
