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Disaster Preparedness. Managing Crisis Through Planning. Iwatsu Overview. Iwatsu Electric 75 years making communications systems Iwatsu Voice Networks local application software development Enterprise Communications Server (ECS) 1024 port CPE QuadFusion Technology SIP,H.323.,TDM,VOIP - PowerPoint PPT Presentation
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www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Disaster Preparedness
Managing Crisis Through Planning
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Iwatsu Overview
• Iwatsu Electric 75 years making communications systems
• Iwatsu Voice Networks local application software development
• Enterprise Communications Server (ECS) 1024 port CPE
• QuadFusion Technology SIP,H.323.,TDM,VOIP
• 250 North American dealers
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
• A 2006 AMR Research study showed that only 32% of businesses have a disaster preparedness plan in place.
• According to a Harris Interactive survey in 2004, 54% of executives from Fortune 1000 companies admitted to having a technology disruption because they weren’t adequately prepared.
• KPMG Risk Advisory Services and Continuity Insights Magazine conducted a 2005 survey that reported 43% of businesses damaged in a disaster close for good.
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Crisis versus Disaster
• Crisis – A crucial or decisive point or situation; a turning point.
– Loose your T1/PRI/Power– Hackers– Server/Equipment failure
• Disaster - An occurrence causing widespread destruction and distress; a catastrophe– Flood– Terrorism – Pandemic
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Hackers and Equipment Failure
• More likely that risk will come from someone INSIDE your company!
– Internal controls, policies and procedures– Firewall – Anti-Virus/Anti-Spyware software– Backup data
• Fault Tolerant servers• Power Failure back-up• Redundant mission critical components
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
But What About Catastrophic Loss
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Backup Alternate Location
Location 1 CPE Backup Location
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Hosted PBX
• Acts as primary and backup
• Minimal CPE• Location agnostic• Customer transparency• Iwatsu embraces both
CPE and Hosted solutions with 1IP Voice
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
Hosted Services
• Reverse 911• Mass telemarketing• IVR• Iwatsu partners with
Aizan for application based hosted services
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
USA – Case Study
• Employees call in to IVR report whereabouts
• Use ID number to get job specific information
• Outbound calling contacts all 10000 employees in under 5 minutes
Employee Emergency Accountability Response System
www.itexpo.com
October 10-13, 2006• San Diego Convention Center, San Diego California
• Plan for crisis and disaster• It’s better to be prepared and not
need it, than to need it and not be prepared.
• We want you to be part of the 50% that recovers!
• Visit Iwatsu Booth 812
