Embed Size (px)
Citation preview
Disaster Preparedness & Recovery
Can your company survive a disaster?
Presenter:
Sandy Dupleich, Vice PresidentDynamic Language CenterSeattle, Washington
Introduction
Typical types of disasters Insuring against loss Recovery efforts Business continuity
For IT based systems For business processes, HR and
infrastructure
Why prepare for disaster?
Protect your building/office Protect your equipment Protect your intellectual
property Business continuity
Most importantly… Protect your people!
Why *not* prepare for a disaster?
4 Stages of Denial1. It won’t happen2. If it does happen, it won’t
happen to me.3. If it does happen to me, it
won’t be that bad.4. If it happens to me and it’s
bad, there’s nothing I can do to stop it.
Types of disasters Fire, Flood, Earthquake,
Terrorist Attack, Theft, High Wind, Power Outages
How quickly can you recover?
What is your plan to stay in business?
**Fact - Over 40% of businesses without a recovery plan do not survive a major disaster.
Insuring against loss
Do you have adequate insurance coverage?
Make sure you have coverage that is pertinent to your area (are you in a flood zone? Earthquake zone?)
How will you pay your creditors? Contractors?
How will you compensate your employees? How about your own income?
Backup Strategies
What type of backup documentation will the insurance company require?
Do you have copies of receipts for major purchase items/equipment?
Do you keep a detailed inventory of your equipment?
Backup continued …
Backup of critical programsServer OSOperating systemsApplicationsSpecialized Fonts
Backup of client dataCompleted projects
Recovery efforts Generators
Do you have extra gasoline containers?
Connected to building or stand-alone? Rent or purchase?
Generator safety – understand risks
Rental workstations Pre-negotiate rates with rental
company Backup network switches/routers
Emergency Supplies
Extra extension cords Surge protectors Headlamps – geeky but useful Flashlights
Extra batteries Portable lighting Analog phones on site First Aid Kits Petty cash
Be prepared Cloud computing – an option? Backup of mission critical data
Offsite storage Consider out-of-state backup
Print out hard-copies of important phone numbers, service providers
Print out hard-copies of employee emergency contact information
Update at least annually Create an Emergency
Preparedness Committee
Can you communicate with your customers during a crisis?
Internet access Broadband modems Laptops UMPC’s
Telephone access Cell phone Blackberry Smart-phone Answering/backup operator
service
Prepare your employees
Does your company have other locations? Are telecommuting options available?
Can you sustain your business without help for 3 days?
Is someone on your staff trained for CPR/first aid?
Protect Your Hardware
Surge protectors (metal encased) Battery backups Uninterruptible power supplies
(UPS) Mirrored servers Offsite data backups
Dynamic has survived: Two burglaries within two
weeks One earthquake One major wind storm Extended power outages One flood One fire
Audience examples
Preparedness means…
Save lives, save company assets, save your business
Insure against risk Prepare your records Backup your data Prepare your people
Action Items
Company owners that do not act on this information within 7 days, are unlikely to prepare for disaster.
Forms for preparing, recovery
Create a list of critical business tasks & assign responsibilities
Preparedness Resources Homeland Security:
www.ready.gov/business/index.html 3 Days 3 Ways
www.3days3ways.org Internal Revenue Service – Disaster Preparedness,
Preparing for a Disaster (Taxpayers and Businesses) http://www.irs.gov/businesses/small/article/0,,id=180547,00.ht
ml
American Preparedness: www.americanpreparedness.com
Disaster Recovery Journal: www.drj.com/sub
Full recovery solutions
Agility Recovery Solutions – Agility provides disaster recovery and business continuity solutions for the entire business including but not limited to providing power, technology, space and connectivity. For example, Agility can provide a temporary working space, servers, workstations, firewall, switch, internet connectivity and power to run everything.
www.agilityrecovery.com
Seattle Execs Resources
American Drapery Blind & Carpet – replace blinds, carpet
Braicks Construction – office restoration City Moving - relocation Classic Carpet & Upholstery Cleaners –
carpet cleaning Commercial Office Supply – quickly replace
critical supplies Copiers Northwest – replace equipment Datasite Business Archives – offsite records
storage DialPro Northwest – telephone systems or
repair. Virtual office solutions with VOIP technology. Emergency event notification systems.
Emerald City Energy – window replacement Fox Plumbing – emergency plumbing repair Frix Technologies – scan & store documents Integra Telecom – telephone & data service
Execs resources cont’d LC Jergens Painting – painting
restoration Pacific Software Publishing –
offsite web and email hosting Payroll Solutions – payroll
processing Rogers & Norman – insurance,
property, casualty Seattle Office Furniture – furniture
replacement Temporarily Yours – temporary
office support Trotter & Morton – commercial
HVAC Veca Electric – electrical & data
cabling Washington Alarm – security & fire
monitoring
