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Disaster Resources 2016 Flood – June 28, 2016

Brazos Flood Recovery as of June 28, 2016 As of 6:00 am on 6/21/16, there were 1,369 applications for FEMA 4272 Disaster.

WHERE TO GET ANSWERS United Way of Brazoria County Office Open: 7:30 a.m. to 5:00 p.m. Mon-Thurs.; 8:00 a.m. to 12:00 p.m. Fri. 800-971-6677 or 979-849-9402 Website: www.uwbc.org This resource guide, as well as up to date information, will be available on our website. Disaster Resource Center (DRC) When: June 28, 2016 – July 8, 2016 Hours: 9:00 am – 6:00 pm (Monday – Friday) 9:00 am – 2:00 pm (Saturday) CLOSED (Sunday) Where: 1524 East Mulberry (Old Walmart building on E. Hwy. 35)

Angleton, TX 77515 Some of the services you might find at the Disaster Recovery Center: Guidance regarding disaster recovery Clarification of any written correspondence received Housing Assistance and Rental Resource information Answers to questions, resolution to problems and referrals to agencies that may provide further assistance Status of applications being processed by FEMA Small Business Administration (SBA) - What is the SBA? The Small Business Administration (SBA) can loan money to homeowners, renters, and business owners. Homeowners may borrow up to $200,000 for disaster related home repairs. Homeowners and renters may borrow up to $40,000 to replace disaster-damaged personal property including vehicles. The SBA may not duplicate benefits from your insurance or FEMA. You may receive an SBA referral when you apply with FEMA.

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Questions about SBA loans should be directed to the Small Business Administration (SBA). You can contact them at 1-800-659-2955 from 8AM - 9PM (EDT), Mon - Fri or email them at disastercustomerservice@sba.gov

Crisis Counseling Program (CCP) The CCP supports short-term interventions that involve the counseling goals of assisting disaster survivors in understanding their current situation and reactions, mitigating stress, assisting survivors in reviewing their disaster recovery options, promoting the use or development of coping strategies, providing emotional support, and encouraging linkages with other individuals and agencies who may help survivors in their recovery process

Disaster Legal Services (DLS) The purpose of Disaster Legal Services (DLS) is to provide legal assistance to low-income individuals who prior to or as a result of the disaster, are unable to secure legal services adequate to meet their disaster-related needs. This fact sheet outlines when DLS can be provided and explains the general conditions and limitations of DLS.

Disaster Unemployment (DUA) The purpose of Disaster Unemployment Assistance (DUA) is to provide unemployment benefits and re-employment services to individuals who have become unemployed as a result of a major disaster and who are not eligible for regular State unemployment insurance. This fact sheet outlines general information pertaining to the requirements and conditions under which an individual may be eligible for DUA.

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I Want to Have My Case Reviewed Again (Appeal)

You may appeal any decision. Appeals may relate to your eligibility, the amount or type of help provided to you, late applications, requests to return money, or questions regarding continuing help. When you appeal a decision, you are asking IHP to review your case again. Before you appeal a decision, please refer to the specific information in this guide about qualifying for help or refer to the letter sent to you about your eligibility for assistance. This guide should answer most of your questions about the expenses covered under this program.

If, after you review this guide, you still do not agree with the decision about your application or help received, follow these steps below to appeal the decision:

Steps for filing an Appeal:

Explain in writing why you think the decision about the amount or type of assistance you received is not correct.

When submitting your letter, please include your full name, date and place of birth, and address. In addition, your letter must be either notarized, include a copy of a state issued identification card, or include the following statement, “I hereby declare under penalty of perjury that the foregoing is true and correct.” You must sign the letter.

If someone other than you or the co‐applicant is writing the letter, then a statement must be included saying that that person may act for you.

Include the FEMA application number and disaster number (shown at the top of your decision letter) in your letter of appeal.

Mail your appeal letter to:

FEMA National Processing Service Center

P.O. Box 10055

Hyattsville, MD 20782‐7055

You can fax your appeal letter to:

(800) 827‐8112 Attention: FEMA

IMPORTANT: To be considered by IHP, your appeal letter must be postmarked within 60 days of the date of the individual or household decision letter’s date. Remember to date your letters.

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CRISIS CLEANUP HOTLINE (800) 451-1954 Available June 2, 2016 – July 1, 2016

HOMEOWNERS CAN CALL FOR FREE HELP FROM LOCAL RELIEF AGENCIES IN TEXAS

Information Technology Disaster Resource Center & VisionLink are supporting a free hotline for residents to call in for debris removal and home cleanup after the recent floods. The hotline connects survivors with reputable and vetted relief agencies that will assist in mud-outs, debris removal, and cleaning of homes, as they are able. Services are free but not guaranteed due to the overwhelming need. Response times will vary. *Important, this hotline cannot assist with social services food, clothing, shelter, insurance or questions about FEMA registration. For access to other community resources, survivors, should call 2-1-1

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WATER TESTING http://brazoriacountytx.gov/departments/health-department/water-lab FREE WELL TESTING FOR BRAZORIA COUNTY RESIDENTS AFFECTED BY THE

RECENT FLOODING. The Brazoria County Water Lab will waive the testing fee for residents in any of the county flooded areas. Water samples will be tested for coliform or e-coli bacteria. Residents must provide their address, which must fall within the determined locations affected by the flooded areas within Brazoria County. Please contact the Brazoria County Water Lab at (979) 864-1628 for instructions on proper collection of water samples and to obtain appropriate supplies. The Brazoria County Water Lab is located at 409 East Orange, Angleton, Texas 77515. Water from wells must be collected using a sample container provided by the Brazoria County Water Lab. Instructions will be provided from the lab on the collecting of water samples. SHELTER Old Angleton Intermediate School/Angleton ISD Administration Building 1900 North Downing Street Angleton, TX (This shelter is at FULL capacity) For current shelter information, call (979) 864-1064. Public shelters are basic facilities that provide temporary housing for evacuees. Cots will be available. So pack as if you were going camping. Bring sleeping pads or air mattresses, blankets or a sleeping bag for each person, robe, shower shoes and toiletries. DO NOT bring any alcoholic beverages, weapons, firearms or illegal drugs. Pets are allowed; please bring shot records, food, bowls and cage. Please bring any important documents, diapers and formula for your children; prescription medicines; toiletries; food to meet any special dietary needs.

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FOOD STAMPS The Texas Department of Human Resources will automatically replace benefits for programs participants in the flooding’s path. If you already get food stamps:

HHSC will replace some of your May-June food stamps

You WILL need to visit an HHS office near you 489 This Way, Lake Jackson, TX 979-265-1291 3403 Mustang Road, Alvin, TX 281-331-0790

If you don’t already receive food stamps: - For ALL Brazoria County residents –

You might be able to receive emergency help if you lost income this month due to the flood..

Applications are also available online at www.yourtexasbenefits.com/wps/portal.

You will need to register to use the website to send in an application.

Applications are also available at the Texas Health and Human Services website at http://www.hhsc.state.tx.us/GettingHelp_Assistance.html. The application can be faxed to 1-877-447-2839.

You will need to provide proof of your identify and home address, such as a driver’s license.

You will need to answer questions about your family’s income and resources. A family of 4 earning up to $2,915 this month might be able to get help.

Those who can get food stamps will get 2 months of benefits. If you can give more proof of income and resources, you might get benefits for a longer period.

Monthly Gross Income – before taxes and Family Size Other income 1 $1,430 2 $1,925 3 $2,420 4 $2,915 5 $3,410 6 $3,940

To check the balance on your Lone Star Card call the Help Desk at 800-777-7328.

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SOCIAL SERVICE ORGANIZATIONS Brazoria County Welfare Department Location: 313 W. Mulberry Angleton, TX 77515 (979) 864-1960 – Office Hours: Monday – Friday 9:00 am – 11:00 am 1:00 pm – 4:00 pm Type of service offered:

Emergency rent and utility assistance available

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number Salvation Army of Brazoria County Location: 1618 North Avenue J. Freeport, TX 77541 (979) 233-5420 – Office Hours: Monday – Friday 8:00 am – 4:00 pm Type of service offered:

Emergency food

Emergency rent and utility assistance

Emergency shelter

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number River of Hope Location: 796 Brazosport Blvd. S. Clute, TX 77531 (979) 299-9464 – Office Hours: Monday – Friday 8:00 am – 2:00 pm Closed for lunch: 1:00 pm – 2:00 pm Type of service offered:

Emergency rent and utility assistance available

Emergency rent and utility assistance available

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number

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St. Thomas Center Location: 415 S. Erskine Angleton, TX 77515 (979) 849-9458 – Office Hours: Tuesday’s, Wednesday’s and Thursday’s 9:00 am – 2:00 pm (FINANCIAL ASSISTANCE ONLY) Tuesday’s & Thursday’s 9:00 am – 11:30 am (FOOD PANTRY ONLY) Type of service offered:

Emergency food

Emergency rent and utility assistance available

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number

Brazoria County Dream Center Location: 796 Brazosport Blvd. S. Clute, TX 77531 (979) 388-0280 – Office (979) 487-9294 – Emergency Number Hours: Monday – Friday 8:30 am – 5:30 pm Type of service offered:

Emergency Supplies of food

Personal Care Items

Cleaning Supplies

Clothing

Computer stations available for displaced residents to apply for FEMA, Unemployment, and other resources available.

Emergency rent and utility assistance available

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number

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First Assembly of God (Brazoria) Location: 601 S. Market Brazoria, TX 77422 (979) 798-7585 Hours: Monday – Friday 9:00 am – 5:00 pm Closed for lunch: 1:00 pm – 2:00 pm Type of service offered:

Emergency rent and utility assistance available

Emergency rent and utility assistance available

Driver’s License or TX ID Card

Proof of residence is required (Electric bill, lease, etc.)

FEMA Disaster Recovery Claim Number CLIENTS WITH DISABILITIES Brazoria County Center for Independent Living Location: 1104-D East Mulberry Angleton, TX 77515 (979) 849-7060 – Office Hours: Monday – Friday 8:00 am – 5:00 pm Type of service offered:

Providing individuals with disabilities information assistance with applications for FEMA and Food Stamps

Information and Referral

Coordination of services

Peer support and Advocacy

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COUNSELING Youth and Family Counseling 801 Buchta Road Angleton, TX 77515 (979) 849-7751 Christian Counseling for Change 2225 County Road 90, Suite 119 Pearland, TX 77584 (281) 485-9280 Stephen F. Austin Community Health Network 1111 W. Adoue Street Alvin, TX 77511 (281) 824-1480 FOOD PANTRIES Sacred Heart Social Ministries Location: 14307 Hwy. 6 Rosharon, TX 77583 (281) 431-0969 – Office Open: Wednesdays and Thursdays, 10 a.m. to 12 p.m. and 1 p.m. to 2 p.m.

Food Pantry Alvin – Manvel Community Food Pantry 1212 S. Durant, Alvin 281-824-8871 Open: Wednesdays and Fridays, 11 a.m. to 12 p.m. and 1 p.m. to 3 p.m.

Food Pantry Brazosport Cares 916 N. Gulf Boulevard, Freeport 979-239-1225 Open: Tuesdays and Thursday, 9 a.m. to 12 p.m.

Food Pantry The Food Basket #1 Wesley Drive (behind Wesley First United Methodist Church off Kyle Road, Clute) (979)388-0024 Open: Tues. and Sat. 8 a.m. to 10 a.m.

Food Pantry

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Wesley First United Methodist Church 730 Lazy Lane, Clute (979) 265-2362 Open: Tues. and Sat. 8:30 a.m. to 10:30 a.m.

Food Pantry West Brazos Cares 8001 E. Ashley Wilson Rd. #A, Sweeny 979-548-9000 Open: Mon. and Wed. 8:30 a.m. to 11:30 a.m.

Clothes

Shoes

Food Pantry

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BABIES: DIAPERS, FORMULA, BABY FOOD The Pregnancy Help Center 327 Garland Dr, Lake Jackson (979) 297-3622 The agency is also accepting donations of diapers, formula and baby food. VETERANS SERVICES Brazoria County Veterans Office 451 N. Velasco Street Angleton, Texas 77515 (979) 864-1289 The Veterans Service Office provides information to all veterans and their families about the benefits to which they are entitled. Call 979-864-1289 for more information. Veterans who need medical advice should call the VA Network Telecare Center Hotline at 713-794-8985 or toll-free 800-639-5137. Registered nurses, pharmacists, and administrative clerks at the VA Network Telecare Center are ready to answer veteran health care questions. The VA Network Telecare Center is not for life-threatening emergencies. Veterans with life-threatening emergencies should immediately call 911. SPCA OF BRAZORIA COUNTY 141 Canna Lane, Lake Jackson. (979) 285-2340, Hours Tues. – Fri, 12 p.m. to 5:30 p.m. and Sat. 10 a.m. to 3 p.m. They are accepting donations of kitty litter, pet food, and paper towels. SOCIAL SECURITY If you do not receive your regularly scheduled payment from Social Security as a result of the disaster, you can go to any Open: Social Security office and request an immediate payment. To find the nearest Open: Social Security office, call 800-772-1213 from 7:00 a.m. to 7:00 p.m. or go online at www.socialsecurity.gov TTY 800-325-0778. INSURANCE For questions about insurance, the Texas Department of Insurance (TDI), has set up a toll-free Consumer Help Line, 800-252-3439, to assist individuals with insurance questions. Extended hours are being offered, operating Monday – Friday 8:00 a.m. to 7:00 p.m., Saturday 10:00 a.m. to 7:00 p.m., and Sunday 1:00 p.m. to 7:00 p.m. FINANCIAL SERVICES AND CONSUMER ADVICE Better Business Bureau 713-868-9500 Money Management International 713-923-2227

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LEGAL Lone Star Legal Aid for free legal assistance to low income families Call: (979) 864-6464. EMPLOYMENT Texas Workforce Commission (TWC) Unemployment Insurance benefit services are available on the Internet, 24 hours a day. Generally getting help on the Internet is faster than using the telephone. However, TWC has expanded its Tele-Center hours to serve individuals whose employment of self-employment was lost or interrupted due to the disaster. Claimants can call Mon. through Fri. from 8 a.m. to 7 p.m. For information via the Internet go to www.twc.state.tx.us . By phone 800-939-6631. Deaf, hard of hearing or speech-impaired customers may contact Relay Texas: 800-735-2989 (TDD) and 800-735-2988 (Voice). If you are self-employed and cannot work because of the disaster, you may be able to get assistance even if you do not have an employer. If you were self-employed or scheduled to begin self-employment you may be eligible. Workforce Solutions 491 This Way Lake Jackson, TX 77566 Phone: (979) 297-6400 Kelly Services, Inc. Employment Agency Address: 1201 N Avenue H #227, Freeport, TX 77541 Phone: (979) 230-9373

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HEALTHCARE UTMB Health Angleton Danbury Campus Hospital 979-849-7721 CHI St. Luke’s, Brazosport 979-297-4411 Sweeny Community Hospital 979-548-1500 Brazosport Medical Center 979-239-1633 Stephen F. Austin Community Health Center 281-824-1480 UTMB Clinics UTMB Angleton Clinic and UTMB Pearland Clinic are seeing prenatal patients, patients needing birth control and pediatric patients. Angleton Clinic 1108A E. Mulberry (979)849-9740 Pearland Clinic 4616 W. Broadway (281)485-3220 Tetanus Shots

Brazoria County Health Department Angleton office has a new address: 434 E. Mulberry, Angleton, Texas 77515

Tdap/Tetanus shots available at all Brazoria County Health Department Clinics. Outbreaks of communicable diseases after floods are unusual. However, the rates of diseases that were present before a flood may increase because of decreased sanitation or overcrowding among displaced persons. Increases in infectious diseases that were not present in the community before the flood are not usually a problem. If you receive a puncture wound or a wound contaminated with feces, soil, or saliva, have a doctor or health department determine whether a tetanus booster is necessary based on individual records.

Please, call ahead to get more information on when a nurse will be available for vaccinations.

Angleton Clinic: (979) 864-1484 Brazoria Clinic: (979) 798-5806

Clute Clinic: (979) 265-4446 Alvin: (281) 585-3024

Pearland Clinic (281) 485-5344

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CONSUMER COMPLAINTS The Office of the Attorney General announced extended hours during the emergency for its Consumer Complaint Hotline, 800-252-8011. Consumers can call the hotline between the extended hours of 9:00 a.m. to 9:00 p.m. to report price gouging on necessities including groceries, clothing, medical supplies, lodging, repair work and fuel during and after such crisis. Complaints can be made online 24 hours per day, 7 days per week, on the OAG website at www.texasattorneygeneral.gov. DONATION DROP OFF SITE

Brazosport Seventh-Day Adventist Church 803 That Way – Lake Jackson, TX 77566

Phone number to reach the Donations Site is: (979) 299-2357

UNITED WAY FLOOD RECOVERY FUND United Way of Brazoria County (UWBC) announced the establishment of the United Way Flood Recovery Fund. Donations to the fund may now be accepted through an online and mobile platform. Donations to the fund may be made in the following ways:

Text RECOVERY to 30306.

Visit UWBC’s website at www.uwbc.org and click on 2016 Flood to find a secure donation form for credit cards.

Checks can be made out to United Way of Brazoria County. On the memo line, specify Flood Recovery Fund. Mail contributions to Post Office Box 1959, Angleton, TX 77515-1959.

UWBC will work with local nonprofits and organizations to ensure funds reach Brazoria County residents most affected by the devastation of the 2016 Brazos River flood, helping with their recovery needs, especially long-term. The Flood Recovery Fund is being conducted alongside UWBC’s annual fundraising campaign to raise awareness and investment for 47 health and human service programs that increase independence and self-sustainability, improve people’s health and help children and youth achieve their potential. Contact UWBC at 979.849.9402 for more information. To update or add information email Gloria Luna – gluna@uwbc.org