Discover why Royal Mail is the most trusted carrier among

beauty and wellness online shoppers*

Business Reply Plus Licence NumberRLRL-EBYG-XAUG

Royal MailPO Box 33Ross-on-WyeHR9 9WA

RM06152-BNAM

Dear <Name>

Whether you’re selling everyday beauty & wellness products, treats, gifts or subscription boxes, you can trust us to deliver your fragile items with care.

Our postmen and women are more trusted by online shoppers than any other carrier* and will provide a great delivery experience on the doorstep.

We can also help you safely ship restricted liquids across the UK and worldwide.**

Yours sincerely

Maximise your online beauty sales with reliable delivery

As sales of beauty and wellness products move online there’s a huge opportunity for growth. Over a quarter of UK consumers already receive a subscription box and this market is forecast to reach £1 billion by 2022.†

Give shoppers the confidence to place regular orders with a choice of Guaranteed, Tracked or Standard delivery. If your item is letterboxable it increases first-time delivery rates and customer convenience.

We can also help you grow your online sales with marketing mail to promote your products at a local or national level.

Get set for growth

* Delivery Matters UK, 2019. Independently conducted by Trinity McQueen. ** Restrictions apply. Please see royalmail.com/restricteditems

† The UK Subscription Box Boom Report, compiled by GlobalData September 2018.

Nick Landon Chief Customer Officer, Royal Mail

To find out how we can support your business

return the reply card, call 0800 177 7239

or visit royalmail.com/ deliverbeauty

With 83% of online shoppers preferring to buy from a retailer offering a choice of delivery speeds,* are you providing the right options at checkout?

Online beauty and wellness shoppers are demanding more control over their deliveries.

Royal Mail Tracked® helps you increase first-time delivery success, with email or SMS notifications the day before and on the morning of delivery.

It also provides an estimated delivery window from 2 hours to help shoppers plan their day.

A range of delivery options to suit shoppers’ needs

Need to get it there fast?

When high value cosmetics or ‘must have’ vitamins are needed next day, let shoppers choose our Royal Mail Special Delivery Guaranteed® service by 9am or by 1pm.

Need everyday value?

43% of online beauty shoppers say they’ve abandoned their cart due to the delivery charge.** Royal Mail 24® and Royal Mail 48® offer great value for every day items like mascara.

Royal Mail estimates your item will be

delivered tomorrow between 9-11am

*Delivery Matters UK, 2019, independently conducted by Trinity McQueen.**Delivery Matters Beauty and Wellness, 2018, independently conducted by Trinity McQueen.

With Special Delivery Guaranteed customers have the confidence to order gifts and urgent beauty items.Deane Brooks, Managing Director, Perfume Click

To find out more about our delivery services, return the reply card, call 0800 177 7239, or visit royalmail.com/deliverbeauty

71% of online shoppers trust Local Collect® at the Post Office® as the next best choice after a home delivery.* Would you like to add the UK’s largest Click and Collect service** to your checkout page?

We can also help increase your first-time delivery success and build customer loyalty by leaving beauty items with a neighbour, or in a nominated safe place if customers are not at home when we call. And we’ll confirm the delivery address or safe place by sending an email/SMS.

Convenient delivery keepscustomers coming back

*Delivery Matters UK, 2019, independently conducted by Trinity McQueen.**Triangle Management Services 2018, UK Alternative Delivery Market Insight Study.

Great value, familiar delivery encourages global sales for your business

Our international parcel services are delivered by local postmen and women your customers know and trust in over 230 countries and territories worldwide.

Offer them the choice: Tracked with convenient notifications in their own language; Signed for peace of mind; or cost-effective Standard delivery.

Reply

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To find out how we can support your business

return the reply card, call 0800 177 7239

or visit royalmail.com/ deliverbeauty

Amend details alongside if incorrect

1. Complete your name:†

2. Complete your business name:†

3. Complete your telephone number (work):†

4. Complete your email address (work):†

0000000000/000000000/0000 0/0000000/00000/0000000

Full Name Job Title Company Name Address Line 1 Address Line 2 Address Line 3 Address Line 4 TOWN POSTCODE

Detach here

Detach here

Moisten to seal

Moisten to seal

Moisten to seal

Fold here

Fold here

5. I'd like to find out more about:†

Parcel and mail services

Royal Mail 24® & Royal Mail 24®

Royal Mail Sameday®

Local Collect® at the Post Office®

Door to Door

Advertising Mail

Royal Mail Special Delivery Guaranteed®

International

International Returns

Royal Mail Tracked Returns®

Royal Mail Tracked 24® & Royal Mail Tracked 48®

† Mandatory fields.

Royal Mail Group would like to keep in touch with you about our products, services and offers that might interest you unless you have indicated an objection to receiving such communication by ticking the relevant box(es) below:

Post Telephone Email Text

Customer reference number: <contactcode>

We may, on occasion, still need to send you important service messages. Royal Mail Group takes your privacy and security very seriously. For more details please read our Privacy Notice at royalmail.com/privacy-notice Royal Mail and the cruciform are trade marks of Royal Mail Group Ltd. © Royal Mail Group Ltd 2019. All rights reserved. Royal Mail Group Ltd, registered in England and Wales, number 4138203, registered office: 100 Victoria Embankment, London, EC4Y 0HQ.

To find out how we can support your business, return the reply card, call 0800 177 7239 or visit royalmail.com/deliverbeauty