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Distribution Project/Program
Management
Don Stanton, PMPSWEDE Conference
May 10, 2007
Agenda
• Need for PM• Initial Project Management
measures• Need for more Project
Management• Migration to Program Management• Process Improvement
Need for Project Management
• Initial need for formalized PM recognized
• Team formed to develop PM guidelines
• Guidelines to follow Project Management Institute (PMI) standards
Developing a PM Program
• Focused on PM principles and methodologies– Scope– Schedule– Budget guidelines– Defined R&R’s– Reporting– Templates
Practical Use of PM Program
• Focused on “large” distribution projects– Civic projects– Large System jobs
• Additional feeders, Rehabs, large circuit upgrades, pole replacement program
– Inter-related substation/feeder projects
– Large customer initiated projects
Large Customer Distribution Substation Conversion Project
Things worked well, but…
More PM Needed
• Increase in backlog of smaller projects
• Continued outside influences to be more competitive
• Resource constraints– Labor– Budgets
Evolution from Project Management
to Program Management
Evolution from Project Mgmt. to Program
Mgmt.
Purpose:
• To address the existing backlog of distribution projects that caused a strain on our resources.
• To address all future civic and system improvement projects.
Staged Approach
• Stage 1 - Distribution Backlog • Primary focus is to alleviate the backlog.
• Three-pronged approach
• Stage 2 - Distribution Program Management• Address current and future distribution
projects• Drive accountability• Maintain current work load by fully utilizing
CPS Energy crews and flex with contract crews as workload varies
Distribution Backlog Stage 1
Three-pronged Approach
One: Current Backlog of Projects
• CPS Energy Crews• CPS Crews primary responsibility to focus on
customer work requests.• Secondary responsibility is to work on
System, Civic, and Maintenance jobs. • Contractor Crews
• Primary responsibility is to work on System and Civic jobs
• Maintain current work load by using contract crew to flex as workload varies.
Distribution Backlog Stage 1
Three-pronged Approach
Two: Pole Replacement Backlog Project
• Second contractor brought on board to focus mainly on backlog of Pole Replacement jobs (System improvements)• 125 Jobs assigned
Distribution Backlog Stage 1
Three-pronged Approach
Three: Recloser-Capacitor Project
• Project developed for installation of approx. 50 Reclosers and 65 Capacitor Banks. • Devices and materials ordered and supplied
by CPS Energy• Contractor(s) to provide labor to install• Some could also be installed by CPS Energy
crews depending on workloads
Distribution Program Management
Stage 2
• Project Management facilitating a Distribution Process Improvement Team to develop the Distribution Program and to document the processes for assigning and tracking current and future distribution projects.
Program Management
Team• Stakeholders
– Project Management– Construction District Managers– Outside Services– Distribution Engineering– Distribution Planning– Purchasing/Stores– Utility Coordination
• Executive Sponsors– VP of Engineering– VP of Construction
• Additional team members may be “flexed” in as needed
Goals
• Keep internal crews 100 % loaded
– The contractor crews will be “flexed” as work loads cycle to allow full utilization of CPS Energy crews
– Assignment of future projects to the proper crews based on the work loads
0
5
10
15
20
25
30
35
40
45
CPS EnergyCrewsContractor Crews
TIME
Work load
Process Improvement
• Document current processes to identify possible areas of improvement
DESIGN(SAP/WMIS Planning)
Tracking w/in Areas(Engineering)
Note: Need Examples of all Reports used now
NOTE:MDS Maintenance
Make Ready(Communications)
WORK ORDER LISTGENERATED
(“Released to Construction)
PRIORITY LIST(Manual process by
OH Engr.)Subdiv, LCP
Dist, Civic, Syst.Make Ready
Note: possibleBreakout Team
NSD
CPS CENTERSReview Priority List
CREW WORKLOAD
Analyze& LeveledAssigned
OUTSIDE SERVICES
Gets Overflow(Proj. Mgm’t)
CONSTRUCT(“Scheduled”)
Tracking(Start/Finish Date)
Route Sheet - DistrictsSpreadsheet – OS Svs.
Note: Need Examples
As-Built/Close
Verify Complete(on time)
EN
D
DISTRIBUTION MANAGEMENT OVERHEAD CIVIC AND SYSTEM
PROJECTSCURRENT PROCESS MAP
APRIL 23, 2007
DESIGNER Tools Avail?
R. LujanJ. Trevino
PERMITS(City)
Reporting/TrackingPossible Breakout
Team
PLAN(Initiation of Work)
PERMITS(TXDOT,
Railroad,County, Historical, etc.)
SYSTEM(Internal)
Distr. Planning OH Engr.
(Pole InspectionCircuit PatrolMaintenance 10+ poles)
CIVIC(External)Util. Coord. OH Engr.
Project Management – Project Management Section
• Responsible for facilitating the process used to develop the plan for addressing future projects
• Make sure that the key stakeholders are involved and that the plan is followed
• Responsible for monitoring and reporting
progress
• Assist in solicitation and securing of additional resources as needed
Roles and Responsibilities
Engineering –
• Responsible for helping to identify projects and prioritize those projects for completion.
• Responsible for ensuring that the projects are planned, designed and released for construction and that all materials are available or ordered as necessary.
• Involved in helping to develop contracts for
outside contractor solicitation and selection.
Roles and Responsibilities (cont.)
Construction – Service Centers
• Responsible for securing internal labor resources and properly distributing their workload
• Possibly help provide internal inspection services for contractor constructed projects if necessary or resources are available
• May be involved in the solicitation and selection process of external contractors/resources
Roles and Responsibilities (cont.)
Construction Outside Services – ConstructionCoordinators
• Responsible for providing and directing additional contracted resources as needed
• Responsible for providing inspection services for all constructions projects as necessary
• Involved in the solicitation and selection process of external contractors/resources
Roles and Responsibilities (cont.)
Next Steps
• Assign “Breakout Teams” to look at the sub-processes (SME’s)– Reporting– Prioritization of Project– Resource Allocation
• Assigning projects• Resource loading
– Permitting
Next Steps
• Map/document “new” processes• Implement new processes!
QUESTIONS
• What type of project management program do you have in place?
• How do you report on project progress/productivity?
• Prioritization of projects?• How do you determine Resource
Allocation/crew loading?• Other discussion?