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Stakeholder Consultation
Distribution Custom Rate Application 2015‐2019
Stakeholder Session #3October 16, 2013
Agenda1:00 p.m. Registration
1:05 p.m. WelcomeAllan Cowan, Director Major ApplicationsHydro One Networks
1:10 p.m. Introductions and Agenda Bob Betts, Facilitator, OPTIMUS|SBR
1:20 p.m. 2015‐19 Distribution Application Allan Cowan, Director Major ApplicationsHydro One Networks
1:35 p.m. Business Planning Process and Facilitated Discussion
Glenn Scott, Director Corporate Planning & FinanceHydro One Networks
Bob Betts, Facilitator, OPTIMUS|SBR2:25 p.m. Break
2:35 p.m.Asset Investment Planning & Asset Analytics Demonstration and Facilitated Discussion
Lyla Garzouzi, Manager Distribution DevelopmentHydro One Networks
Bob Betts, Facilitator, OPTIMUS|SBR
3:25 p.m. Compensation Cost Benchmarking Study and Facilitated Discussion
Allan Cowan, Director Major ApplicationsHydro One Networks
Iain Morris, Consultant, Mercer
Bob Betts, Facilitator, OPTIMUS|SBR
4:20 p.m. Closing Remarks/Next Steps Allan Cowan, Director Major ApplicationsHydro One Networks
4:30 p.m. Adjourn
2
Facilitator’s Remarks
Introductions Facilitator, Bob Betts & OPTIMUS | SBR support team
Meeting Facilities
Safety Review
Note taking process
Participant Introductions
3
Meeting Process
Mobile phones “Off” or “Silenced”
Avoid side discussions while others speaking
All questions are good ones
All comments are appreciated
Materials and notes will be posted on Hydro One’s Regulatory Website:
www.HydroOne.com/RegulatoryAffairs
4
2015‐19 Distribution Application 5 year Custom Cost of Service application, including:
Annual Adjustments / Adjustments outside of normal course of business, Rate Smoothing, and Annual Reporting Metrics
Study Inputs into Plan: Rate Class Review, Seasonal Rate Initiative, Line Loss Study Depreciation, Overhead Capitalization, Corporate Cost Allocation, Lead‐Lag Compensation Cost Benchmarking Study Customer Research
Timeline: Business Plan Approval by Hydro One Board – Nov 14/13 Stakeholder Session #3 (Approved Business Plan & Stakeholder Feedback Update) – Nov 27/13 File Application with the OEB – Q1 2014
5
66
Business Planning ProcessOctober 16, 2013
Glenn Scott
Director, Corporate Planning & Finance
Hydro One undertakes a rigorous planning process on an annual basis
For 2013 the planning process will produce a 2014 budget and 2015‐2019 Business Plan
Provides the foundation for our 2015 to 2019 distribution rate application
It is a detailed bottom up planning exercise with executive oversight throughout the process
Overview
2
Business Planning Process
Board of Directors Approve Distribution
Rate Filing
2015 – 2019 Distribution
Application Filed with the OEB
Consolidated 2014 Budget and 2015‐2019 Business Plan
Reviewed & ApprovedBoard of Directors
Corporate Support Costs
Investment Plan
PrioritizationPlanning
Assumption, Economic Outlook
Developed
Strategic Direction & Goals Established by Senior Management
Senior Management Input
3
Planning InputsBusiness Values & Objectives
Operational Risk
Factors
External / Market
Influences
Condition Performance Utilization / Load Growth Obsolescence Criticality Safety & Environment Maintenance Strategies
Market Rules Customer Feedback New Connections Regulatory Changes New Standards R&D and New Technology
Safety Customers Reliability Environment Employees Shareholder Value Productivity
Capital Programs
O&M Programs
Investment Plans
4
Business ModelDebt
Rate Base
Return on Capital
OM&A
Depreciation
Taxes
Revenue Requirement
Cost of Capital
EquityCapital Structure60/40
+
+
+
X
=
5
Economic forecast
Asset condition
Customer and supply growth projections
Government initiatives
Regulatory requirements
Planning Assumptions
6
Historically each year Hydro One’s Board would approve a 1 year budget and 2 year outlook based on a 5 year business plan
For this year’s process Hydro One’s Board will approve a 1 year budget and a 5 year business plan to support the 5 year custom filing
New Tools and Capabilities More centralized better quality data Asset Analytics Asset Investment Prioritization
What is Different?
7
Customer Voice Customers want Hydro One to:
− Maintain or reduce their total bill− Meet commitments and timelines for planned outages; ensure accurate
and timely ETR for unplanned outages− Maintain reliability for residential customers; address power quality for
large customers
Productivity Improvements Customer Information System Outsourcing Renewal
Outcome Monitoring Annual Reporting
How has Hydro One reflected the OEB’s enhanced requirements?
8
Identifies the best timing and level of investment to minimize risk, maximize savings, and meet our corporate values and targets
Applies pre‐determined constraints and uses data analytics to prioritize investments
Strikes a strategic balance between Capital (replacement / refurbishment) and OM&A (maintenance) for sustainment investments
Provides assurance that our plans meet an ‘acceptable’ risk level, and are achievable from a resourcing perspective
Investment Planning Process
9
Investment Levels
10
Increasing Funding
Incremental Investment Funding Levels
Vulnerable
Intermediate
Asset Optimal
Lower
Higher
RelativeRisk
MediumLow HighRisk Level
Measuring Risk
Very Likely
Likely
Medium
Unlikely
Remote
Unexpected
Minor Moderate Major Severe Worst Case
Consequence
Probability
Below shows residual (left‐over) risk of each investment alternative
11
Senior management reviews results, including the impact on customer rates and approves the final investment plan and corporate support costs
Consolidated Business Plan reviewed and approved by the Hydro One Board of Directors
Business Plan Finalization and Approval
12
1818
Asset Investment Planning& Asset Analytics DemoOctober 16, 2013
Lyla Garzouzi
Manager, Distribution Development
2Lyla Garzouzi
Asset Analytics
3
A suite of tools to…
Make corporate data accessibleAnalyze based on consistent risk factors
Visualize analysis and assets
Benefits
Ability to make more effective investment decisions and invest in the highest impact highest criticality areas
Rationalization of work programs
Universally accessible visualizations of asset priority and status
Why?
4
Overall Rating or Asset Risk is determined by assessing the following risk factors:
Demographics
Conditions
Performance
Criticality
Utilization
Economics
How?
5
Asset AnalyticsDemonstration
Lower Risk Higher Risk
0 50 100
6
2424
Compensation Cost Benchmarking StudyOctober 16, 2013
Allan Cowan
Director, Major Applications
Iain Morris
Consultant, Mercer
In the 1st Stakeholder Session for the 2015‐19 CustomDistribution Rate Application held on April 29th, 2013;stakeholders inquired if the compensation study would beupdated over the period?
Hydro One listened and undertook a new CompensationStudy in preparation for the 5 year Custom application.
Mercer was selected through an RFP process as the vendorfor the study.
Overview
3
COMPENSATION COST BENCHMARKING STUDYHydro One Network Inc.16 October 2013
Preliminary Findings
MERCER
Preliminary Findings1
Agenda
• Features
• Determining Benchmark Positions
• Determining the Peer Group
• Total Compensation– Elements– Methodology
• Preliminary Results (Hydro One P50 relative to Market P50)
• Preliminary Results (Hydro One P50 relative to Market Average - Overall)
MERCER
Preliminary Findings
2013 Compensation Cost Benchmark StudyFeatures
• Below are some of the major features of this year’s study:– Assesses regulated Transmission and Distribution utilities’ compensation costs
benchmarks across Canada
– Conforms to best industry standards for independence, testability and repeatable market-based assessment
– Assures participants’ confidentiality by the study’s design, methodology and process that respondent information cannot be attributed or inferred
– Mirrors the scoping included in the 2011 and 2008 studies for peer selection, job classes, etc
– Mirrors the questionnaire used in the 2011 and 2008 studies for ease of participation by returning participants
2
MERCER
Preliminary Findings3
2013 Compensation Cost Benchmark StudyFeatures (cont’d)
• Enables reasonable comparison to the 2011 and 2008 studies and provides trending analysis for Hydro One’s next application
• To balance the repeatability and durability of results obtained, the scope of the 2013 study was enhanced by targeting the same benchmark jobs and adding 4 additional organizations to participate, in addition to the organizations that were invited to participate in 2011
• Meaningful and accurate comparison of the 2013 results to the 2011 and 2008 findings as a result of the similar approach and methodology to previous years’ studies
MERCER
Preliminary Findings4
Determining the Benchmark PositionsNeed to represent different functions and organization levels
• Individual jobs– Stable job content that is well understood– Large number of incumbents– Found in other organizations
• Benchmark jobs or classes in aggregate– Represent all major functions– Represent all levels in the organization from front-line to senior management– Representative of different compensation regimes
• Balance numbers– Enough to understand complete picture– Not so many as to cloud conclusions
• Recognize reality of surveying
• Core jobs– Core jobs from 2011 study
MERCER
Preliminary Findings5
Benchmark PositionsHydro One Group Job # Benchmark Survey Title
1 Financial Director
2 Top Rates and Regulatory Affairs Executive
3 Senior Legal Counsel
4 Engineer F
5 Area Superintendent
6 Human Resource Manager / Consultant
7 Field Service Coordinator
8 Administrative Assistant
9 Engineer E
10 Business Analyst C
11 Engineer D
12 Engineer C
13 Engineer B
14 Business Analyst A
15 Engineer A
16 System Operator (Controller)
17 Regional Maintainer - Lines (Supervisory)
18 Protection and Control Technician
19 Area Distribution Engineering Technician
20 Regional Maintainer - Lines
21 Regional Maintainer - Electrical
22 Fleet Mechanic
23 Lineman - Journeyman
24 Regional Maintainer - Forestry*
25 Service Dispatcher
26 Drafter II
27 Stock Keeper
28 Data Entry Clerk
29 Production Field Administrator III
30 Electrical Apprentice
31 Lines Apprentice
32 Meter Reader
33 General Labourer/Roustabout
*Insufficient data to report
Non-Represented
Professionals
Power Workers
MERCER
Preliminary Findings6
Determining the Peer Group
Selection Criteria Type of Organizations
Located in Canada • All Canadian Companies
Closely related businesses • Transmission, Distribution, Generation
Other regulated and comparable businesses • Similar regulatory regime
Asset Intense • Overall asset intensive rather than people intensive
Similar workforce characteristics • Highly skilled• Significant level of unionization
Similar organizations• Similar employee population• Similar asset base• Similar geographic footprint
The objective: create a single peer group to assess total compensation costs for the entire set of benchmark jobs
• Similar approach to the 2011 study: Considered annual revenues or total assets between 33% and 300% of Hydro One’s 2012 annual revenue or total assets, from the following areas:
MERCER
Preliminary Findings7
Peer Group
• Summarized below are the companies that were included in the compensation benchmarking:
Company Name Revenue1 # of Employees1,2
Hydro-Québec $12,228.0 21,000
BC Hydro Power & Authority $4,898.0 5,862
Ontario Power Generation $4,732.0 10,691
EPCOR Utilities* $4,036.0 4,036
ENMAX Corporation $3,160.1 1,840
Toronto Hydro Electric System Ltd. $2,852.0 1,526
Enbridge Gas Distribution $2,400.0 2,200
TransAlta Corporation $2,262.0 3,140
Bruce Power* $2,103.7 4,200
Manitoba Hydro $1,902.0 6,637
SaskPower $1,862.0 3,000
New Brunswick Power $1,697.0 2,361
PowerStream Inc. $1,029.0 541
Enersource Corp* $822.0 374
Horizon Utilities Corporation* $114.7 404
75th %ile $3,598.1 5,031
50th %ile $2,262.0 3,000
25th %ile $1,779.5 1,683
Average $3,073.2 4,521
Hydro One $5,728.0 5,337
1 Data as reported by survey participants2 Representative of full-time employees and equivalents only* New participants in 2013
MERCER
Preliminary Findings8
Elements of Total CompensationFocus on items that can be monetized
• Base wages or salaries• Short-term incentives
– Annual incentive plans– Productivity incentives
• Long-term incentives– Various forms– Mostly at senior management level
• Insured Benefits– Health, Dental, Life, Disability– Company paid portion
• Retirement plans– Registered plans (DB, DC, Group RRSP)– Non-registered plans (SERPs)– Company paid portion
MERCER
Preliminary Findings9
Total Compensation Methodology
• Definitions and methodology:– Base Salary / Wage
- Effective date: July 1st, 2013– Total Cash Compensation
- Base salary plus most recent short-term incentive or bonus paid– Benefits and Pensions
- Applied relative value process to determine standard “employer paid cost” - Standard actuarial and demographic assumptions to measure all financially
significant features of benefit and pension programs - Used open and closed plans
– Long-term Incentives- Estimated annual value of most recent long-term incentive grant (i.e., stock
options or share awards)– Total Compensation
- Total cash compensation plus benefits and pensions plus long-term incentive
MERCER
Preliminary Findings10
Total Compensation Methodology (Continued)
• Definitions and methodology (Continued):– P50
- 50th percentile the middle point in a rank listing of data for a particular variable– Avg. or Average
- Arithmetic mean the sum of data for a particular variable divided by the number of observations
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
Non-Represented 206 0.99 0.83 0.99
Professionals 746 1.09 1.05 1.05
Power Workers 2,100 1.12 1.18 1.21
Overall 3,052 1.10 1.13 1.17
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Wei
ghte
d A
vera
ge
11
Preliminary ResultsOverall – Total Compensation (P50)
• Summarized below are the overall, preliminary results comparing Hydro One P50 to Market P50, by employee group
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
Financial Director 3 1.21 1.09 0.94
Top Rates and Regulatory Affairs Executive
4 0.99 0.66 1.05
Senior Legal Counsel 8 1.12 1.10 n/a
Engineer F 83 0.85 0.79 0.90
Area Superintendent 16 1.00 0.97 n/a
Human Resource Manager / Consultant
8 0.74 0.70 0.75
Field Service Coordinator*
76 1.14 n/a 1.37
Administrative Assistant
8 0.97 1.06 0.99
Weighted Average Non-Represented 206 0.99 0.83 0.99
Note: Where there is insufficient data, "n/a" will exist* Average market data reported as median for comparison purposes
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Non
-Rep
rese
nted
12
Preliminary ResultsNon Represented - Total Compensation (P50)
• Summarized below are the preliminary results for the Non-Represented group comparing Hydro One P50 to Market P50
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
Engineer E 132 0.97 0.97 1.01
Business Analyst C 15 1.38 1.28 1.18
Engineer D 258 1.07 0.97 1.01
Engineer C 18 1.19 1.23 1.29
Engineer B 271 1.12 1.12 1.14
Business Analyst A 11 1.30 1.14 n/a
Engineer A 41 1.12 1.14 1.01
Weighted Average Professionals 746 1.09 1.05 1.05
Note: Where there is insufficient data, "n/a" will exist
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Prof
essi
onal
s
13
Preliminary ResultsProfessionals - Total Compensation (P50)
• Summarized below are the preliminary results for the Professionals group comparing Hydro One P50 to Market P50
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
System Operator (Controller)
92 1.28 1.30 1.26
Regional Maintainer - Lines (Supervisory)
92 1.24 1.31 1.43
Protection and Control Technician
82 1.30 1.38 1.26
Area Distribution Engineering Technician
180 1.23 1.27 1.22
Regional Maintainer - Lines
742 1.22 1.19 1.27
Regional Maintainer - Electrical
238 1.17 1.27 1.29
Note: Where there is insufficient data, "n/a" will exist
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Pow
er W
orke
rs
14
Preliminary ResultsPower Workers - Total Compensation (P50)
• Summarized below are the preliminary results for the Power Workers group comparing Hydro One P50 to Market P50
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
Fleet Mechanic 68 1.21 1.27 1.20
Lineman - Journeyman 80 1.04 1.18 1.15
Service Dispatcher 20 1.41 1.45 1.42
Drafter II 33 1.30 1.44 1.28
Stock Keeper 49 1.37 1.43 1.42
Data Entry Clerk 63 1.21 1.27 1.13
Note: Where there is insufficient data, "n/a" will exist
Pow
er W
orke
rs
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Preliminary ResultsPower Workers - Total Compensation (P50) (cont’d)
15
• Summarized below are the preliminary results for the Power Workers group comparing Hydro One P50 to Market P50
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 P50 = 1 1.25 1.50
Production Field Administrator III
3 0.69 1.04 0.95
Electrical Apprentice 53 0.76 0.98 n/a
Lines Apprentice 285 0.87 0.95 n/a
Meter Reader 10 0.93 0.87 1.13
General Labourer/Roustabout
10 0.73 0.87 0.83
Weighted Average Power Workers 2,100 1.12 1.18 1.21
Note: Where there is insufficient data, "n/a" will exist
Total Remuneration (Current)
Multiple of P50 Hydro One P50 Relative to Market P50
Pow
er W
orke
rs
16
Preliminary ResultsPower Workers - Total Compensation (P50) (cont’d)
• Summarized below are the preliminary results for the Power Workers group comparing Hydro One P50 to Market P50
Below P50 Compensation
Above P50 Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
MERCER
Preliminary Findings
Hydro One Group# of Hydro
One Incumbents
2013 2011 2008 0.50 0.75 Average = 1 1.25 1.50
Non-Represented 206 0.97 0.84 0.99
Professionals 746 1.09 1.06 1.05
Power Workers 2,100 1.13 1.15 1.21
Overall 3,052 1.10 1.12 1.17
Wei
ghte
d A
vera
ge
Total Remuneration (Current)
Multiple of Average Hydro One P50 Relative to Market Average
17
Preliminary ResultsOverall – Total Compensation (Average)
• Summarized below are the overall, preliminary results comparing Hydro One P50 to Market average, by employee group
Below Average
Compensation
AboveAverage
Compensation
X2013 Hydro One Position Relative to Market2011 Hydro One Position Relative to Market2008 Hydro One Position Relative to Market
Legend
O
Mercer (Canada) Limited
Thank you for attending!Check our website for further information:www.HydroOne.com/RegulatoryAffairs
Any questions or comments can be directed to:[email protected]