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DLF case comment
Project on:
“THE DLF CASE COMMENT”
Submitted as per the requirement of the course curriculum of
“Competition law”
Submitted to:
Prof. Rahul Singh
Course Teacher
Submitted by:
Piyush Rajput
I.D. No. 578
3rd Trimester LL.M. (Business Law)
Batch: 2013 – 2014
NATIONAL LAW SCHOOL OF INDIA UNIVERSITY, BANGALORE
Piyush Rajput LL.M 1 year I.D No. 578 Page 1
DLF case comment
ABSTRACT
Henry Clay, American Secretary of State remarked in the 19th Century: “of all human powers operating
on the affairs of mankind, none is greater than that of competition.” Though Competition is vital in all the
sectors of the economy, it becomes imperative in a sector like Read Estate since it has the inherent
capability of affecting other sectors of the economy. This project seeks to revisit the competition issues in
the real estate sector in India, after the DLF Order which has been hailed as “landmark” by many. The
scope of the project is restricted to the housing industry. It analyses the consumers’ position and also the
industry position and the proposed changes in the law governing the real estate sector.
Piyush Rajput LL.M 1 year I.D No. 578 Page 2
DLF case comment
BACKGROUND
In the wake of economic liberalization and widespread economic reforms introduced in India since 1991
and in its attempt to march from a "Command and Control" regime to a regime based on free market
principles, India replaced its archaic Monopolies and Restrictive Practices Act, 1969 with a modern
competition law, in sync with modern and internationally established competition law principles, in the
form of the new Competition Act, 2002 (the Act). The Act, though enacted in 2002, remained under
challenge before the Supreme Court and was amended in accordance with the directions of the Supreme
Court in 2007. The Central Government notified selected portions relating to prohibition of "anti
competitive agreements" (Section 3) and "abuse of dominant position" (Section 4) on 20th May, 2009 and
the portions relating to "regulation of combinations" (Section 6) i.e. regulation of mergers and
acquisitions etc. has been notified with effect from 1st June 2011. The provisions of the Act are all
encompassing and cover all sectors of our economy, including the real estate sector. The Act is to be
enforced thorough the Competition Commission of India ("CCI"), which has replaced the MRTP
Commission since October, 2009.
Acting on a complaint filed by the Owners' Association of one of the DLF building "Belaire" in Gurgaon,
in the case of Belaire Owners Association ("Informant') vs. DLF Limited & Ors. ("Opposite Parties")' ,
the CCI pronounced DLF Limited ("DLF") guilty for grossly abusing its dominant market position in the
concerned relevant market and imposing unfair conditions in the sale of flats/apartments to home
buyers/consumers in contravention of the provisions of the Competition Act, 2002 ("Act"). The CCI
imposed a penalty of INR 6,300 million (USD 140 million), at the rate of 7% of the average turnover of
DLF for the last three financial years and issued a 'cease and desist' order against DLF from imposing
such unfair conditions in its agreements with buyers for residential buildings to be constructed in
Gurgaon.
1. Background of the case
DLF announced the launch of a Group Housing Complex, known as The Belaire' consisting of 5 multi-
storied residential buildings to be constructed in DLF City, Gurgaon, Haryana. In accordance with the
initial plans/advertisements, each of the five multi-storied buildings would consist of only 19 floors with a
total of 368 apartments to be constructed within a period of 36 months. However, it imposed highly
arbitrary, unfair and unreasonable conditions on the Informant.
Piyush Rajput LL.M 1 year I.D No. 578 Page 3
DLF case comment
The CCI after considering the information provided by the Informant held that a prima facie case existed
and directed for an investigation by the Director General ("DG"). The CCI's view was challenged by DLF
on the grounds of jurisdiction before the Competition Appellate Tribunal ("COMPAT"), although the
same was subsequently dismissed. The DG after conducting an in-depth investigation held that the Act
was applicable in the instant case and delineated the relevant market on the basis of services provided by
developers for construction of 'high end buildings' in Gurgaon. The DG analyzed the dominant position of
DLF by placing reliance on each of the factors as mentioned in Section 19 (4) of the Act and held DLF to
be abusing its dominant position.
2. Informant's Submissions
The Informant submitted that DLF had used its position of strength in dictating the terms of the
Apartment Buyers Agreement ("Agreement') and imposed unilateral and one-sided clauses. DLF had
excluded itself from any obligations and liabilities; and on the contrary has compelled the Informant to
agree to all the terms of the Agreement in toto. The Informant has alleged that the various clauses of the
agreement and the action of DLF pursuant thereto are prima facie unfair and discriminatory, thus
attracting the provisions of Section 4 (2) (a) of the Acts.
Key Issues
The CCI on the basis of the DG report framed four major issues for consideration which are as follows:
Issue 1: Applicability of the provisions of the Act to the facts and circumstances of the instant case;
Issue 2: Meaning and definition of the term relevant market, in the context of section 4 read with section 2
(r), and section 19 of the Act;
Issue 3: Whether DLF is occupying a dominant position in the above relevant market?
Issue 4: If yes. Whether DLF has abused its dominant position in the relevant market?
3. Order of CCI
CCI dealt with each of the above issues individually:
Piyush Rajput LL.M 1 year I.D No. 578 Page 4
DLF case comment
Issue 1: Applicability of the provisions of the Act to the facts and circumstances of the instant case;
Whether 'sale of apartment' would constitute 'service' under the Act?
With respect to the primary issue whether sale of apartment amounts to sale of goods or services, CCI
held that the term 'service' needs to be analyzed under the provisions of the Act. Pursuant to this, CCI
heavily relied on jurisprudence laid down by the Monopolies and Restrictive Trade Practices Commission
to determine the definition of service. Additionally, the CCI also placed reliance on several Supreme
Court judgments' to conclude that housing activities undertaken by development authorities are
considered as services and covered within the definition of service as provided under section 2 (o) of the
Consumer Protection Act, 1986. Relying on the definition of service under the Consumer Protection Act
along with section 2(u) of the Act, CCI held that "it is clear that the meaning of 'service' as envisaged
under the Act is of very wide magnitude and is not exhaustive in application, thereby including the
activities undertaken by DLF within its ambit."
Whether provisions relating to abuse of dominant position can be applied retrospectively?
Looking into the aspects of applicability of the Act to agreements entered prior to the coming into force
of the Act. the CCI relied on the recent judgment passed by the Bombay High Court in the matter of
Kingfisher Airlines Ltd. vs. CCI and held that the Act applies not only to all existing agreements but also
covers those agreements, entered into prior to the coming into force of the provisions under the Act, and
implemented now. In the instant case, the agreements, although were entered between DLF and the
allottees before the Act came into force, they remained operational even after the said date. Therefore, if
DLF acting under the clauses cancels allotment under the agreement, which are now prohibited by the
Act, such action can certainly be examined under the relevant provisions of the Act.
Why industry practice cannot be used as defense?
With regard to the issue of clauses adopted as per industry practice, the CCI held that industry practices
emanate from market leaders and are followed by the rest. Market leaders are not constrained by practices
adopted by minority players or require incorporation of arbitrary clauses in the agreement. DLF being the
market leader in the real estate sector and in the relevant market in particular it was held to be enjoying a
dominant position. The CCI upheld "in terms of section 4 the responsibility of the dominant player has
been made more onerous and if such practices are also adopted by a non-dominant player it may not fall
within the ambit of section 4". Further, DLF's contention that it had incorporated impugned conditions to
meet the competition was also set aside.
Piyush Rajput LL.M 1 year I.D No. 578 Page 5
DLF case comment
Issue 2: Determination of Relevant Market
Relevant product market: With respect to the issue of relevant product market, CCI referred to the DG
report, which described the nature of service provided by DLF in the instant case as services by developer
/ builder in respect of 'high-end' residential building in Gurgaon and held that although there can be no
hard and fast rule to determine what constitutes 'high-end', the same needs to be determined on the basis
of facts and circumstances of each case. 'High-end' is not a function of size alone but includes a complex
mix of factors such as size, reputation of location, characteristics of neighbors, quality of construction and
actual customers and their capacity to pay.
Relevant geographic market: The CCI after considering several factors including local specification
requirements and consumer preferences held that the relevant market is the market for services of
developer/builder in respect of high-end residential accommodation in Gurgaon. A decision to purchase a
high-end apartment in Gurgaon is not easily substitutable by a decision to purchase a similar apartment in
any other geographical location.
The CCI's scope was limited to the extent of purchasing power of average citizens and small increase in
prices was immaterial in such cases. The CCI relied on the CMIE data as available in the public domain
and refused to place reliance on the JLLM report by concluding that high end residential apartments in
Gurgaon would constitute the relevant market.
Issue 3: Determination of Dominance
It was held that DLF had the highest market share (45%), vis-a-vis the market share of the nearest
competitor (19%) which was more than twice of its competitor, leading to hardly any competitive
constraints. Further, DLF had a clear early mover's advantage and occupies a leadership position as real
estate is a sector with natural entry barriers due to high cost of land and brand value of incumbent market
leaders. The CCI while analyzing several factors held that DLF due to its level of vertical integration,
presence in real estate sector and financial strength was way ahead of its competitors. The market having
low level of concentration, DLF faced negligible threat from its rivals.
Issue 4: Determination of Abuse of dominance by DLF
The final and the most significant issue was to determine whether the acts done by DLF amounts to an
abuse of dominant position by them. The abuse was alleged to be committed by imposing unfair
conditions on the buyer by the through the Provisional Booking agreement, which is signed by the buyer
Piyush Rajput LL.M 1 year I.D No. 578 Page 6
DLF case comment
after having paid substantial costs, therefore, leaving no option to the buyer to object to loop-sided
provisions of the agreement. The malpractices in the Agreement were present in several clauses as have
been analyzed subsequently.
Appeal before Competition Appellate Tribunal
CCI vide order dated 12.08.2011, besides imposing penalty of Rs. 630 Crores on DLF Ltd. under
section 27(b) of the Act, also passed the following directions under section 27(a) of the Act:
i. To cease and desist from formulating and imposing such unfair conditions in its Agreement
with buyers in Gurgaon.
ii. To suitably modify unfair conditions imposed on its buyers as referred to above, within 3
months of the date of receipt of the order.
The said order of CCI was challenged by DLF on several grounds by filing appeals before the
Competition Appellate Tribunal ("COMPAT").
COMPAT after the hearing the matter on 09.11.2011, granted stay against the orders of CCI imposing
penalty under section 27(b) of the Act subject to DLF furnishing an undertaking to pay 9% interest on the
amount of penalty to be determined by COMPAT for the period from the date of order by CCI till the
date of payment by DLF. Regarding the direction at serial no. (ii), COMPAT ordered that the directions
of CCI for modifications of terms of the Agreement shall remain in abeyance. However, the direction of
CCI at serial no. (i) to "cease and desist" with the implementation of the Agreement was not stayed. On
the next date of hearing i.e. on 29.03.2012, COMPAT, remanded the matter, along with the draft modified
terms and conditions submitted by the parties, to CCI, for determining the manner and extent in which the
Agreement needs to be modified, under section 27(d) of the Act, after considering the drafts modified
Agreements submitted by the parties.
JUDGEMENT DATED MAY 19TH 2014
Real estate major DLF will have to pay Rs. 630 Crore for unfair business practices, upholding the 2011
order passed by the fair trade watchdog CCI, the competition appellate tribunal said that India’s biggest
Real estate must pay up the hefty fine.
Piyush Rajput LL.M 1 year I.D No. 578 Page 7
DLF case comment
CONCLUSION AND RECOMMENDATIONS
The real estate sector in India is plagued by the requirement of around 52 approvals for every project that
is proposed to be undertaken by them. This leads to a time period of two to three years differing from
state to state. In such a scenario, it is a major concern that even though the Real Estate Bill makes
promising provisions, it will just be another “approval requirement” for the developers. Among industry
players, when asked about the provision of the Bill they found most regressive, 47% opted for mandatory
registration of each project with the Real Estate Regulatory Authority.
Considering these points, it is recommended that there should be attempts made to reduce the amount of
approvals required to be taken by the developers. Developers have time and again brought forward the
demand for single window clearance in the sector. If the Real Estate Regulatory Authority cannot be
made a single window clearance immediately, attempts should be made towards that direction and to see
that this Authority does not end up becoming another “approval” for the developers. Again, as regards
competition, the Authority must ensure proper coordination with the CCI and the two bodies must work
together to improve the face of the Indian Real Estate Industry.
Piyush Rajput LL.M 1 year I.D No. 578 Page 8